Handover Function by dnl19611

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									Handover Function

Introduction
Designating a Patient for Handover
Scenario 1. Handing Over Patients When Both Parties Have a Windows Mobile Device With MedicMate Installed
Bluetooth Handover
Infrared Handover
ACCEPTING PATIENTS FROM THE INBOX
Filtering Handover Patients
Scenario 2. Handing Over Patients When the Recipient Has a Windows Mobile Device But MedicMate is Not Installed
Scenario 3. Handing Over Patients When the Recipient Does not Have a Windows Mobile Device (Printing a Handover
List)




Introduction


On the home page there is a handover icon. How does this function facilitate easy handover?

the "Handover" function provides a powerful tool to allow peer-to-peer handover of MedicMate patients

MedicMate encourages handover by offering a variety of means to handover patient information:



Scenario:

1. When both parties have Windows Mobile devices with MedicMate installed, direct wireless transmission of patient
data is possible between devices with seamless integration into the recipients MedicMate environment.

2. When the recipient has a Windows Mobile device but does not have MedicMate installed a "Pocket Internet
Explorer" handover file is generated which can be transmitted to another Windows Mobile device and viewed
extrinsically from the MedicMate environment.

3. When the recipient does not have a Windows Mobile device it is possible to print a paper handover list for
distribution.
Designating a Patient for Handover


How is a patient handed over?

the first step is to designate a patient as a "handover" patient

in the "Patient Zone", select the patient to be handed over and click the   button or select "Edit Patient" from the
menu

tick the box which is marked "Handover"

as well as designating the patient for handover, this will bring up a dropdown menu with options "A", "B" and "C"

this dropdown allows a priority to be tagged to a handover patient

it is suggested that:
      "A" designates a high priority sick patient
      "C" designates a low priority patient (e.g. awaiting social placement)




once the priority has been selected, save the patient details

on returning to the patient list, there will be an (A), (B) or (C) next to the patient name depending on the priority
selected
repeat this process to select other patients for handover




After selecting the patients to be handed over, what next?

enter the "Handover" function by returning to the homepage and clicking the icon

select the "Outbox" from the dropdown menu

all the patients who have been designated for handover will be available in the "Outbox", ready to be transmitted

the patients in the outbox are organized by wards

there is a dropdown which contains the wards in which the handover patients are located (note only the wards
which contain handover patients will appear)

by selecting a ward from the dropdown, the patients to be handed over within the ward will be listed

to send a single patient from the outbox list, select the patient and click "Send"

to send the entire ward leave all patients unselected and click "Send"




In the dropdown which contains the list of wards there is a dropdown option "Last Received
Patients". What does this function facilitate?


selecting this option displays a list of all the patients who were received during the last handover event
this provides a simple method to resend patients back to the original sender

details of received patients will not overwrite details of existing patients, even if they have the same name. Out
dated records will need to be deleted on receipt of more up to date information.



What is the "Recall" button used for?


this removes the patient from the outbox and automatically removes their handover status (i.e. automatically
unchecks the "Handover" box)

this function is useful after the patients have been handed over and their handover status is no longer required



What is the "Remove" button used for?


this removes the patient from the outbox, but their handover status is retained
Scenario 1. Handing Over Patients When Both Parties Have a Windows Mobile
Device With MedicMate Installed


How are the patients sent?

In this scenario the patient(s) can be sent directly into the "Inbox" of the recipient´s "Handover" function

from the sender´s "Outbox", click on "Send" and a choice of three methods to send the patient will be
displayed

the patient can be sent to another device:
     using Bluetooth technology
     using infrared technology
     as an exported data file




What information will be sent?


the patient data will be sent in exactly the same format as it appears in the sender´s Patient Zone

patient demographics, ward, consultant, jobs (incomplete, complete and archived), problems lists, alarms and
associated "sticky notes" will be sent

the handover priority (A, B or C) will be sent



How are patients received?


the recipient receives patients into the "Inbox" of their "Handover" function

from the inbox, the received patient can be integrated into the Patient Zone
Bluetooth Handover


How are patients wirelessly sent using Bluetooth?

 both Windows Mobile devices must have integrated Bluetooth technology

 ensure the Bluetooth settings on both Windows Mobile devices are set to allow other devices to discover and
 connect (refer to the devices manual on how to check this)

To achieve a Bluetooth handover:
     on the senders device:
           o from the "Outbox" of the "Handover" function select a ward containing the desired patient(s) to
               handover
           o choose to send either a single patient (by selecting the patient) or the whole ward (by leaving all
               the patients unselected)
           o click on "Send"
           o select "Use Bluetooth to send patients data"
           o click the "Go" button
           o the Windows Mobile device Bluetooth will automatically be initiated and will wait for the
               recipients device to connect


       on the   recipient device:
            o    from the "Inbox" of the "Handover" function click on "Receive"
            o    select "Use Bluetooth to receive patients data"
            o    click the "Go" button
            o    the Windows Mobile device Bluetooth will automatically be initiated
            o    the device will search for other Bluetooth devices and list them
            o    select the senders device and click "Receive"


 the patient(s) will be transmitted from the senders outbox into the recipients inbox

 N.B. – Bluetooth will remain activated until turned off manually on the device



Bluetooth Warning:

On some Windows Mobile devices users may encounter technical problems when using Bluetooth to handover
patients. If difficulties arise, the user is advised to turn their device's Bluetooth app. on manually before
initiating handover
Infrared Handover


How are patients wirelessly sent using infrared?

both sending and receiving Windows Mobile devices must have integrated infrared technology

ensure the infrared settings on both Windows Mobile devices are set to "Receive all incoming beams"(refer to
the devices manual on how to check this)

to achieve an infrared handover:
     align the infrared ports of both devices next to each other
     on the senders device:
           o from the "Outbox" of the "Handover" function select a ward containing the desired patient(s) to
              handover
           o choose to send either a single patient (by selecting the patient) or the whole ward (by leaving
              all the patients unselected)
           o click on "Send"
           o select "Use Infrared to send patients data"
           o click the "Go" button
           o the Windows Mobile device will automatically discover neighbouring infrared devices and list
              them (if no devices are discovered, re-align the devices and click on "Discover")
           o select the recipients device from the discovered list and click "Send"
           o MedicMate will be primed to send the patients and will await communication from the recipients
              device
     on the recipient device:
           o from the "Inbox" of the "Handover" function click on "Receive"
           o select "Use Infrared to receive patients data"
           o click the "Go" button
           o the Windows Mobile device will automatically discover neighbouring infrared devices and list
              them
           o if no devices are discovered, re-align the devices and click on "Discover"
           o select the senders device from the discovered list and click "Receive"


the patient(s) will be transmitted from the senders outbox into the recipients inbox




HANDING OVER AN EXPORTED FILE

How are patients sent using an exported file?

this method is useful if handover cannot be achieved using wireless Bluetooth or Infrared technology
     on the senders device:
          o from the "Outbox" of the "Handover" function select a ward containing the desired patient(s) to
                handover
             o  choose to send either a single patient (by selecting the patient) or the whole ward (by leaving all
                the patients unselected)
             o click on "Send"
             o select "Export patients data to file"
             o click the "Go" button
             o enter the desired name of the file into the text box
             o click "Send Now"
             o a file containing the handover information will be automatically generated in the "My
                Documents" folder of the Windows Mobile device
             o the file must be transferred to the recipients device
             o this can be accomplished by either:
                     using integrated wireless technology (if available)
                     copying the file onto a memory card which is then inserted into the recipients device
                     using a computer and ActiveSync or Windows Mobile Device Centre to mediate exchange
        on the recipient device:
             o from the "Inbox" of the "Handover" function click on "Receive"
                     select "Import patients data from file"
                     click the "Go" button
                     a list of all the importable files will be displayed
                     select the file to be imported


  the patient(s) will be imported into the recipients inbox




Accepting Patients From the Inbox


After receiving patients, they appear in the inbox, what next?

the received patients are listed in the inbox

from the inbox the patients can be accepted and integrated into the "Patient Zone"


click the "Accept All" button or select the     icon to accept all of the patients in the inbox and integrate them
into the recipients "Patient Zone"

to accept an individual patient from the inbox, highlight the desired patient and then click the "Accept" button or

select the       icon

after being accepted, the patient will be removed from the handover inbox and integrated into the "Patient
Zone"



How will received patients appear in the Patient Zone?

received patients will be seamlessly integrated into the "Patient Zone"
the patient will be placed under the appropriate ward

the handover priority (A, B or C) as chosen by the sender will appear next to the patient

the patient data can be viewed, edited and searched in exactly the same way as a regular "Patient Zone" patient



What if a patient is accepted from the inbox, but the patient´s ward and/or consultant does
not exist on the recipient´s device?

the ward and/or consultant will be automatically generated and added into the recipient´s customization zone

on accepting the patient(s), a prompt will appear to confirm that the ward and/or consultant list will be amended




Is it possible to remove the handover status of a received patient?

yes, this feature is useful if the patient is to be permanently integrated into the patient list (for example if
patient care is permanently taken over by the recipient)

select the received patient in the "Patient Zone" and click on the    button or select "Edit Patient" from the menu

the handover checkbox will be ticked and "Received" will appear in brackets to indicate that it is a handover
patient which has been received




uncheck this box and click "Save" to remove the handover status
Filtering Handover Patients


Is it possible to distinguish handover patients from regular patients in the Patient Zone?

yes, the "Patient Filter" can be used to accomplish this

at the top of the "Patient Filter" there is a dropdown to permit filtering by handover status

the dropdown reveals the following options:

      All patients – will display all patients, regardless of handover status
      My patients – hides all received handover patients so only regular patients are displayed
      My handover patients – only displays patients who have been designated to handover
      Received handover patients – only displays patients who have been received as handovers




What is the "Priority " dropdown?

this allows patients to be filtered by their handover priority (A, B or C)

for example all "Received handover", "priority A" patients can be filtered




Scenario 2. Handing Over Patients When the Recipient Has a Windows Mobile Device
But MedicMate is Not Installed


Can MedicMate patients be handed over if the recipient has a Windows Mobile device but
does not have MedicMate?

from the handover outbox, a printable list can be generated
clicking the     icon or selecting "Print" from the menu will generate a printable patient list on your Windows
Mobile device

the printable handover list is generated as a generic file which can be viewed in "Pocket Internet Explorer"

The generated handover file is saved under the "My Documents" folder of the Windows Mobile device (the file
is named "HandoverPrint")

this file can be sent to another device using integrated wireless technology or using a memory card or desktop
computer to facilitate transfer

the recipient will be able to view the file on their Windows Mobile device using "Pocket Internet Explorer"

when on the recipient device the data is no longer encrypted and therefore should be treated with the utmost
discretion




Scenario 3. Handing Over Patients When the Recipient Does not Have a Windows
Mobile Device (Printing a Handover List)


Can MedicMate still be used to handover patients if the recipient does not have a Windows
Mobile device?

yes, MedicMate is designed to encourage and facilitate handover in a variety of scenarios

if the recipient does not own a Windows Mobile device, a paper list of MedicMate handover patients can be
generated and printed



How does the Handover Function facilitate the printing of a handover list?



from the handover outbox, a printable list can be generated


clicking the     icon or selecting "Print" from the menu will generate a printable patient list on your Windows
Mobile device

the generated patient list will contain:

      names of all the patients currently displayed in the handover function outbox
      date of birth & hospital number
      ward
      active problems
      handover priority (A, B or C)
      pending jobs
      associated "sticky notes"




Once MedicMate generates the handover document, how is it printed?

see "GENERAL PRINCIPLES section - Printing a MedicMate document"

								
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