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									                                                                             QBE the Americas
                                                                             Corporate Communications

                                                                             Wall Street Plaza
                                                                             88 Pine Street
                                                                             New York, NY 10005
For Immediate Release                                                        Phone: 212.422.1212
                                                                             Fax: 212.422.1313
April 16, 2009

Contact:
Amanda LaPolla
Communications Specialist, Corporate Communications
212.805.9774, amanda.lapolla@us.qbe.com
                                                                            NEWS RELEASE
Claims officers appointed at QBE’s Americas Division
(New York, N.Y.) — QBE’s Americas Division has appointed Mike Bondura as claims officer for
QBE Regional Insurance and John “Steve” Rodriguez as claims officer for QBE Specialty
Insurance. Bruce Carlino, who has been with QBE for more than five years, has moved into the role
of claims officer for QBE Reinsurance. This claims leadership team shares services, capabilities
and best practices while providing tailored claims solutions to the three distinct business units
comprising QBE’s U.S. operations.

Mike Bondura joins QBE with more than 25 years experience in claims management and consulting
with insurers, self-insureds, and third-party claim administrators (TPA). His recent experience
includes vice president and head of TPA operations for GAB Robins North America and director of
claims in the risk management organization at Coca Cola Enterprises. He has earned several
industry professional designations, including Chartered Property and Casualty Underwriter (CPCU),
Senior Claim Law Associate (SCLA), Chartered Life Underwriter (CLU), and Associate in Risk
Management (ARM). Bondura oversees claims for Farmers Union Insurance (Greenwood Village,
Colo.), General Casualty (Sun Prairie, Wis.), QBE Agri (Lenexa, Kan.) and Unigard (Bellevue, WA)
and operates from QBE Regional’s Sun Prairie, Wis. office.

Steve Rodriguez has more than 30 years experience in claims management and has held senior
claims leadership positions at AIG, Travelers and CNA. He joins QBE from Coventry Health Care
where he was chief operating officer in the workers’ compensation services division. Rodriguez is
based at QBE Specialty’s headquarters in New York.

“We are thrilled to have Mike and Steve on board to help QBE leverage the talents and capabilities
across our claims operations,” said Dean Harring, chief claims officer for QBE’s Americas Division.
“They bring a strong combination of leadership and hands-on experience to further strengthen
QBE’s reputation as an industry-leading claims operation.”

QBE Insurance Group Limited is one of the top 25 insurers and reinsurers worldwide.
Headquartered in Sydney, Australia, QBE operates out of 45 countries around the globe, with a
presence in every key insurance market. The Americas Division, headquartered in New York,
conducts business through various property and casualty insurance subsidiaries in eight countries.
QBE’s Americas Division produced more than $3.7 billion in gross written premium in 2008. For
more information, visit qbe.com.
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