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Management Information Systems 8Th Edition Instructor Manual

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Management Information Systems 8Th Edition Instructor Manual Powered By Docstoc
					 Chapter 4: Computer, Internet,
          1:
Orientation File Management, Virus   1
 Web, and E-Mail Basics
 Protection, and Backup
Orientation Chapter Preview
After this chapter, you should be able to:
     – Identify the basic components of your computer
       system
     – Turn your computer system on and off
     – Identify the major components of the Windows
       desktop
     – Use the mouse and keyboard
     – Start the BookOnCD, view a video, make a
       Tracking Disk, and take a QuickCheck
     – Start and exit a software program
     – Use the menu bar, toolbar, and sizing buttons

Orientation                                             2
Orientation Chapter Preview
    – Create, save, and print documents using Microsoft
      Word
    – Describe the features offered by your BookOnCD
    – Describe the difference between the Internet and
      the Web
    – Use a browser
    – Use a search engine to find specific information on
      the Web
    – Use the Internet to connect to the New
      Perspectives NP8 Web site
    – Create, read, and reply to e-mail messages


Orientation                                                 3
Orientation Chapter Preview

    –   Complete a BookOnCD lab
    –   Submit Tracking Disk data to your instructor
    –   Secure your computer for working online
    –   Take steps to protect your online privacy




Orientation                                            4
Orientation Outline
• Section A
    – Getting Started with Your Computer
• Section B
    – Getting Started with Software
• Section C
    – Getting Started on the Internet
• Section D
    – Communicating with your Instructor
• Section E
    – Security and Privacy

Orientation                                5
                           Orientation

     Section A: Getting Started with your Computer




Computer Concepts 8th Edition
Parsons/Oja
What do I need to know
about my computer?
• Technically classified as a
  microcomputer
• Sometimes referred to as a personal
  computer
• Runs software helping you accomplish
  a variety of tasks
• Consists of several devices


Orientation         Page O-4             7
What are the important
components of my personal
computer?
• System unit contains circuitry
      – Microprocessor
      – Memory chips
      – Storage devices
• Basic hardware devices
      –   Keyboard
      –   Mouse
      –   Display device
      –   Printer
      –   Speakers

Orientation                Page O-4   8
Where are the important
components of a desktop
computer system?




Orientation    Page O-4   9
Where are the important
components of a notebook
computer system?




Orientation    Page O-5    10
How do I identify my
computer’s storage devices?




Orientation   Page O-5        11
How do I turn my computer
on and off?
• Notebook computers typically have one
  button that turns on the entire system
• Desktop computers require you to turn
  on the system unit and all external
  components separately
• A computer is designed to shut itself off
  after initiating a shutdown sequence


Orientation           Page O-5                12
What is Windows?

• Operating system
• Controls the basic tasks your computer
  performs
• Controls the user interface




Orientation          Page O-6              13
What is the Windows
desktop?




Orientation   Page O-6   14
What is the Windows
desktop?




Orientation   Page O-6   15
What is a mouse?

• Device used to manipulate items on the
  screen




Orientation         Page O-7               16
How do I use a mouse?
• Hold the mouse in
  your right hand
• Dragging the mouse
  on the mouse pad
  moves the pointer
  on the screen
• Mouse must be on a
  flat surface



Orientation            Page O-7   17
    How do I use a mouse?
•   Click
•   Double-click
•   Right-click
•   Drag




Orientation        Page O-8   18
How do I start the
BookOnCD?
• Insert the BookOnCD into the CD tray
• When the BookOnCD main menu appears,
  click Open the electronic textbook




Orientation         Page O-8             19
What are the important features
of a computer keyboard?




Orientation    Page O-9       20
What do Alt and Ctrl mean?

• Work with the letter keys
• Keyboard shortcuts (Ctrl+X)




Orientation          Page O-10   21
What if I make a mistake?

• Mistakes are reversible, and easy to fix
• Common mistakes
    – Typed the wrong thing
    – Selected the wrong menu
    – Opened something you didn’t mean to
    – Computer has “hung up”
    – Pressed the Enter key in the middle of a
      sentence

Orientation              Page O-10               22
What is QuickCheck?
• Each chapter is divided into four sections
• Each section ends with a series of
  QuickCheck questions
• Check your answers by referring to the end of
  the book
• Use the BookOnCD to type your answers into
  the boxes
• You can save your score on a Tracking Disk


Orientation             Page O-10                 23
                           Orientation

         Section B: Getting Started with Software




Computer Concepts 8th Edition
Parsons/Oja
How do I start a software
program?




Orientation   Page O-12     25
How do I tell the software
what I want to do?




Orientation   Page O-13      26
How do I create a document?

• Type the text in the workspace provided
  by the Microsoft Word window




Orientation          Page O-14              27
How do I save a document?

• It is a good idea to save your work
  every few minutes
• Use the Save option on the File menu




Orientation         Page O-14            28
How do I print a document?

• Click the File menu, and then select
  Print
• The computer will display print options
• After modifying these options, if
  necessary, click the OK button




Orientation           Page O-15             29
Can I send a document to my
instructor?




Orientation   Page O-15       30
    How do I use the features of
    the BookOnCD software?
•   Entire textbook
•   Animated figures
•   Interactive content
•   Practice Tests
•   WebTrack
•   NP Labs



Orientation               Page O-16   31
    How can I get help using
    software?
•   Message boxes
•   User manual
•   Help menu
•   Office Assistant




Orientation            Page O-17   32
                           Orientation

        Section C: Getting Started on the Internet




Computer Concepts 8th Edition
Parsons/Oja
What is the Internet?

• Largest computer network in the world




Orientation         Page O-18             34
What is the Web?

• World Wide Web
• One of many available resources on the
  Internet
• Collection of linked and cross-
  referenced information available for
  public access
• To use the Web, your computer must
  have Internet access

Orientation         Page O-18              35
How do I access the Internet?

• Telephone
• Cable television systems
• Internet Service Providers
    – AOL
    – AT&T
    – MSN




Orientation          Page O-18   36
How do I know if my computer
has Internet access?
• The easiest way to tell is to start your
  browser
    – Internet Explorer
    – Netscape
    – Mozilla FireFox
    – Opera
• The NP8 Web site is optimized for
  Internet Explorer

Orientation               Page O-18          37
How do I use a browser?




Orientation   Page O-19   38
How do I find specific
information on the Web?
• Access a search engine




Orientation         Page O-19   39
What kinds of Web resources
accompany my textbook?

•    Interactive Overview
•    Pre-assessment
•    InfoWeb Links
•    Study Tips
•    Online Games
•    Student Edition Labs
•    Projects
•    TechTV Video Project


Orientation                 Page O-20   40
How do I access the NP8
Web site?

• Open your browser
  and type
  www.course.com/
  np/concepts8




Orientation           Page O-20   41
NP8 Learning Tools




Orientation   Page O-21   42
                           Orientation

    Section D: Communicating with your Instructor




Computer Concepts 8th Edition
Parsons/Oja
What is e-mail?
• A form of communication that relies on
  computer networks
• Transmits messages from one
  computer to another
• Messages are sent to a mailbox
• To use e-mail, you need:
    – Internet connection
    – E-mail account
    – E-mail software
Orientation                 Page O-22      44
How do I create and send an
e-mail message?




Orientation   Page O-22       45
How do I get my mail?




Orientation   Page O-23   46
What has my Tracking Disk got
to do with communication?
• WebTrack allows your instructor to send
  you an updated syllabus and notes
• You are able to transfer scores to your
  instructor
• When you submit scores, your Tracking
  Disk collects any material posted for
  you by your instructor


Orientation          Page O-23          47
How do I submit Tracking
Disk scores?




Orientation   Page O-24    48
                           Orientation

                Section E: Security and Privacy




Computer Concepts 8th Edition
Parsons/Oja
What’s at risk if my computer
is stolen?

• Bank account numbers and PINs
• Credit card numbers
• Information about your identity
    – Criminal can assume your identity




Orientation              Page O-26        50
How can I protect my
computer data from theft?
• Never leave your notebook computer
  unattended
• Anchor your computer to your desk
• Create a secure password
• Disable the guest account




Orientation         Page O-26          51
What’s so bad about
computer viruses?
• Viruses can:
    – Steal your data
    – Destroy files
    – Create network traffic jams
    – Display an irritating message
    – Spread to other files on your computer
    – Mail itself out



Orientation              Page O-27             52
How can I keep viruses out
of my computer?
• Avoid pirated software
• Stay alert when opening e-mail
  attachments
• Install antivirus software
    – Configure it to run continuously
    – Full system scans
    – Update virus definition files


Orientation               Page O-27      53
Is it risky to go online?
• The longer your computer is connected
  to the Internet, the more vulnerable it is
• Hackers can:
    – Look through your files
    – Use your computer as a launching platform
      for viruses and network jamming attacks
    – Turn your computer into a server for
      unsavory material
    – Turn computers into “zombies”

Orientation             Page O-28                 54
How do hackers gain access
to my computer?
• Exploiting security flaws in the operating
  system, browser, and e-mail software
• Software publishers constantly release
  patches
• Download and install security patches




Orientation           Page O-28            55
How can I block hackers from
infiltrating my computer?
• Use firewall software
    – Windows XP Service Pack 2
    – Firewalls notify you of infiltration attempts
• Routers block infiltration attempts




Orientation                Page O-28                  56
Where do I get a firewall?

• Windows Internet Connection Firewall
• Third party firewalls




Orientation         Page O-28            57
Are some Web sites dangerous?

• Malicious HTML scripts
• Rogue ActiveX components
• Spyware
    – The most insidious threat




Orientation              Page O-29   58
How can I block spyware?

• Never click pop-up ads
• Some browsers can be configured to
  block spyware and pop-up ads
• Install software specially designed to
  block spyware and pop-up ads
    – Webroot SpySweeper
    – Ad-Aware
    – Spybot S&D

Orientation           Page O-29            59
What other steps can I take
to browse the Web safely?
• Most browsers include security features
    – Predefined configurations




Orientation              Page O-29          60
Is online shopping safe?

• Generally safe
• Shoppers may encounter fake
  storefronts
• Make sure you enter correctly spelled
  URLs when connecting to your favorite
  shopping sites



Orientation         Page O-30             61
How safe is my credit card
information when I shop online?
• No more dangerous than using your
  credit card for a telephone order or
  paying at a restaurant
• Anyone who handles your card can
  copy your card number
• Packet sniffers can be used to intercept
  credit card numbers online


Orientation          Page O-30               62
How can I keep my credit
card number confidential?
• Make sure the online merchant provides
  a secure connection
    – Usually activated during the final stages of
      checking out
    – Secure connections encrypt data
    – URLs begin with shttp:// or https://
    – SSL



Orientation               Page O-30                  63
What are e-mail scams?

• Internet con artists
• Designed to collect money and
  confidential information
• Usually distributed in spam




Orientation         Page O-31     64
What do I need to know
about spam?
• The Internet makes it easy to send out
  millions of e-mail solicitations
• CAN-Spam law
    – Requires mass-mail messages to be
      labeled [SPAM] in the subject line
    – Recipients are supposed to be provided
      with a way to opt out of receiving future
      messages


Orientation               Page O-31               65
Is spam dangerous?

• Many contain legitimate information
• Some scams get you to download a
  virus or divulge personal information
• Beware of spam that seems too good to
  be true




Orientation         Page O-31             66
What’s phishing?

• Scam that look like official
  correspondence from a major company
• Tricks you into divulging confidential
  information or downloading a virus
• Often lead to a Web site that looks
  official



Orientation          Page O-32             67
How do I avoid e-mail
scams?
• Use spam filters
• Never click a link provided in an e-mail
  message to manage account
  information
• Microsoft never sends updates as
  attachments



Orientation           Page O-32              68
How much information has
been collected about me?
• Information about you is stored in many
  places
• You have the right to know what some
  of these databases contain, and to
  correct any errors you may find




Orientation          Page O-33              69
Can I control who collects
information about me?
• To some extent
• Supply personal information only when
  necessary
• Do not reveal personal information in
  chat rooms
• Do not meet face to face with chat room
  participants


Orientation          Page O-33              70
Conclusion
You should now be able to:
     – Identify the basic components of your computer
       system
     – Turn your computer system on and off
     – Identify the major components of the Windows
       desktop
     – Use the mouse and keyboard
     – Start the BookOnCD, view a video, make a
       Tracking Disk, and take a QuickCheck
     – Start and exit a software program
     – Use the menu bar, toolbar, and sizing buttons

Orientation                                             71
Conclusion
    – Create, save, and print documents using Microsoft
      Word
    – Describe the features offered by your BookOnCD
    – Describe the difference between the Internet and
      the Web
    – Use a browser
    – Use a search engine to find specific information on
      the Web
    – Use the Internet to connect to the New
      Perspectives NP8 Web site
    – Create, read, and reply to e-mail messages


Orientation                                             72
Conclusion
    –   Complete a BookOnCD lab
    –   Submit Tracking Disk data to your instructor
    –   Secure your computer for working online
    –   Take steps to protect your online privacy




Orientation                                            73

				
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