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									International Mgmt, BADM 420, Spring 09, Ch4 test: 20Q - 20P

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1)In low-context cultures ________. 1) _______ A)feelings and thoughts are not explicitly expressed B)feelings and thoughts are expressed in words C)work and friend relationships are inseparable D)one must read between the lines 2)The CEO in Taiwan was offended when Mr. Romano called him "Lau-ban ya" instead of "Au-ban" because "Lau-ban ya" meant ________ instead of "No.1 Boss." 2) _______ A)Wife of Boss B) I wish I had never come here C)Not happy to see you D) Low level employee 3)Subtle differences in eye behavior are called ________. 3) _______ A)proxemics B) oculesics C)object language D) paralanguage 4)Nonverbal communication includes all of the following except ________. 4) _______ A)paralanguage B) kinesic behavior C)proxemics D) attributions 5)According to Hall and Hall, when people in a failed communication blame their confusion on the other person's stupidity, deceit, or craziness, it is an example of ________. 5) _______ A)attribution B) cultural noise C)life space D) selective transmission 6)All of the following are part of the concept of ningensei except ________. 6) _______ A)receiver orientation B) reciprocity C)underlying distrust of logic D) high contact 7)Which of the following statements about time systems is true? 7) _______ A)Monochronic time systems are non-linear; polychronic systems have a past, present, and future. B)Monochronic time systems have time experienced in a linear way; polychronic systems have the simultaneous occurrence of many events. C)Monochronic time systems are linear; polychronic systems have a past, present, and future. D)Monochronic systems have the simultaneous occurrence of many events; polychronic systems are non-linear. 8)Which of the following is not true about monochronic time systems? 8) _______ A)People adhere to time commitments. B)They emphasize involvement with people. C)People are accustomed to short-term relationships. D)They have a past, present, and future. 9)________ is the only characteristic shared by both openness in communication and resilience in communication. 9) _______ A)Resourcefulness B) A tolerance for ambiguity C)Extrovertedness D) An internal locus of control 10)Communicating through architecture, office design and furniture, cars, or cosmetics is an example of ________. 10) ______ A)ningensei B) oculesics C)paralanguage D) object language 11)Oriental poker face refers to ________. 11) ______ A)the fact that many persons of Far Eastern ancestry play poker in the U.S. B)the regular frown on the face of many Asians C)the perpetual smile worn by many Asians D)the inscrutable nature of the facial expression worn by Asians that reflects no particular state of mind

                                        BADM 420, Chapter 4 Test, Spring 09, Professor: Rolf Butz  1   

12)When a member of one culture sends a message to a member of another culture, ________ takes place. 12) ______ A)homogeneous communication B)the communication adoption process C)intercultural communication D)the value chain 13)Language can be a frequent cause of miscommunication because of ________. 13) ______ A)inability to speak or understand the language B)missing meaning conveyed through body language C)poor or too literal translation D)all of the above 14)________ is the process of translating the received symbols into the interpreted message. 14) ______ A)Encoding B) Decoding C)Transmitting D) Fragmenting 15)Research by the World Values Study Group shows that ________ had the highest disposition to trust other people. 15) ______ A)United States B) African countries C)Nordic countries D) Japan 16)Communication over the Internet________. 16) ______ A)is generally unaffected by language, culture, and local laws B)will remain dominated by English-language sites in the foreseeable future C)must be adjusted to differences in language, culture, and local laws D)A and C only are correct 17)Orientation to knowledge ________. 17) ______ A)occurs primarily in low-context cultures B)occurs primarily in high-contact cultures C)is the recognition that one's knowledge is valid for oneself, not others D)is the ability to respond in a non-judgmental way 18)People in ________ cultures expect others to understand unarticulated moods, subtle gestures, and environmental clues that people from ________ cultures simply do not process. 18) ______ A)low-contact; high-contact B) high-context; low-context C)low-context; high-context D) monochronic; polychronic 19)________ are elements of nonverbal communication. 19) ______ A)Proxemics and ethnicity B)Language and object language C)Kinesic behavior and proxemics D)Ethnicity and language 20)Which of the following is considered a high-context culture? 20) ______ A)Switzerland B) Asia C)Scandinavia D) Germany

                                        BADM 420, Chapter 4 Test, Spring 09, Professor: Rolf Butz  2   


								
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