Angelika Miltner Phoenix, AZ 85020 US alittle88@gmail.com Mobile: 623-209-4289 RESUME ^BACK TO TOP
Resume Value: nh2i4ywi53qjvv87 Resume Headline: Customer Service Professional looking for a challenging career. EXPERIENCE: 1/2007 - Present Esplanade Place Condominiums Phoenix, Arizona Industry: Security and Surveillance Security Manager/ Front desk Receptionist Provide security services for a high rise luxury condominium. Answer multi-line phones, schedule appointments and meetings. Provide friendly and courteous service to home owners and visitors. Make arrangements for services for homeowners and employees for maintenance and deliveries. Supervise 10 employees. Customer service. Work with Excel, Word Perfect and Outlook. Work with and operate a 16 screen video surveillance system. Use two-way radio system for communication with maintenance and supervisors. 9/2006 - 1/2007 Pridestaff Temp Services Mesa, Arizona Industry: Education Call center Account look up/ Data Entry Customer service and account look up calls in the FACS-West call center. Data Entry and Receptionist back-up for University of Phoenix. 6/2006 - 9/2006 Emergency Chiropractic Mesa, AZ Industry: Healthcare Services Billing Manager/ Back up receptionist Scheduling established patients and new patients. Lien and bill insurance companies and patients. Business and patient collections. Update patient charts and office management. Made legal copies for attorneys and insurance companies and completed calendar/status calls for claims. 9/2002 - 6/2006 Arizona Department of Corrections Florence, Arizona Industry: Security and Surveillance Correctional Officer Maintain the security and safety of inmates housed in a prison system. Monitor safety and sanitation regulations. Spent most of my time in Main Control as a dispatcher for the prison complex. Conducted many armed transports of fully restained inmates to other prison facilities and hospitals. Cross trained in Inmate count movement, Inmate visitation and inmate commisary. Certified field training officer and annual training officer FEMA trained with certification 8/1999 - 8/2002 Chevron Stations Inc Tempe, Arizona Industry: Retail Asst Manager/ Lead Customer Service Rep Lead cashier and customer service representative. Scored 100% on every secret shopper inspection. Store trainer. In charge of inventory ordering and loss prevention. Store mediator. Left job to join the Department of Corrections. 7/1995 - 1/1999 IHOP Mesa, Arizona
Industry: Restaurant/Food Services Food Server Food server. Worked in a very busy location where good personal Skills and good customer service is a must. EDUCATION: 9/2002 - 10/2002 Rio Salado CC US-Arizona-Tempe Some College Coursework Completed Received 18 college credits attending the Correctional Officers Training Acadamy REFERENCES: Reference Name: Geneva Foster Phone: 928-919-2718 Type: Personal Reference Name: Howard Kunkle Reference Title: General Manager Phone: 602-667-9400 Type: Professional SUMMARY ^BACK TO TOP
Desired Salary/Wage: 14.00 USD Per Hour Current Career Level: Manager (Manager/Supervisor of Staff) Years of relevant work experience: 7+ to 10 Years Work Status: US - I am authorized to work in this country for any employer. Active Security Clearance: No Target Job: Target Job Title: Customer Service Desired Job Type: Employee Temporary/Contract/ProjectTemporary/Contract/Project Desired Status: Full-Time Willing to work the following shifts: First Shift (day) Target Company: Industry: Retail Telecommunications Services Restaurant/Food Services Government and Military Security and Surveillance Food and Beverage Production Occupation: Accounting/Finance/Insurance Credit Review/Analysis Claims Review and Adjusting Customer Support/Client Care Call Center Customer Training Security/Protective Services Customs/Immigration Target Locations: Selected Locations: US-AZ-Phoenix Relocate: No