Solution Architecture Concept Workshop

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					Solution Architecture
Concept Workshop

Overview
Agenda

• Objectives
• Benefits
• Limitations and restrictions
• Service activities
• Preparation and delivery times
• Workshop process
• Intended customer audience
• Delivery skills
• Roles and responsibilities
• Job titles and solution architecture concept roles
• Location of delivery materials

    May 16, 2009                                       2
Objectives of Solution Architecture Concept

• Provide the context for understanding the
 interrelationships of the business and technical
 components of a solution that is designed to support a
 company’s business
• Agree on the fundamental purpose, value, and use of
 the proposed information system/initiative
• Define the scope of the solution architecture; the
 essential components
• Develop  an architectural overview of the solution that
 will serve as a basis for timely decision making

 May 16, 2009                                               3
Benefits of Solution Architecture Concept

•   Develop a practical decision framework for a solution that
    addresses business, functional, technical, and implementation
    perspectives. The framework provides linkage information to
    trace decisions to driving principles.
•   Develop a solution that has a potentially longer life span because
    the solution is:
      − More likely to meet the true needs of the customer
      − Designed to evolve in the directions most likely to occur
•   Optimise a project in scope and effectiveness
•   Ensure the most important aspects of the project are developed
    and delivered early
•   Give a better understanding of the customer’s business
    environment and needs
    May 16, 2009                                                         4
Limitations and Restrictions

• Solution      Architecture Concept does not include:
   − An in-depth analysis of the customer’s business
   − A complete blueprint of the solution architecture
   − Design or implementation of the solution architecture




 May 16, 2009                                                5
Solution Architecture Concept Service Activities

•         Part I — Introduction and Workshop Preparation
      −       Evaluate Engagement and Prepare to Meet the Customer Sponsor
      −       Meet with the Customer Sponsor
      −       Agree on Work to be Done
      −       Prepare for the Workshop Delivery
•         Part II — Architecture Concept Workshop
      −       Conduct Workshop Day 1 — Business and Functional View
      −       Finalise Preparations for Day 2
      −       Conduct Workshop Day 2 — Technology and Implementation View
•         Part III — Documentation and Presentation of Findings
      −       Prepare the Workshop Deliverables
      −       Deliver Workshop Report and Presentation
      −       Finalise the Project

    May 16, 2009                                                             6
Solution Architecture Concept Preparation and
Delivery Times

Activity Task                                  Estimated
                                                                      1.   Estimated
                                                  Preparation and          times are for
                                                  Delivery Time (1)        the actual
1         Evaluate Engagement and Prepare to   2 hours                     work and do
             Meet the Customer Sponsor                                     not include
2         Meet with the Customer Sponsor       1 hour
3         Agree on Work to be Done             2+ hours
                                                                           the elapsed
4         Prepare for the Workshop Delivery    20+ hours (2)               time between
5         Conduct Workshop Day 1 – Business    24 hours (8 hours x         activities
             and Functional View                  3 days)
6         Finalise Preparations for Day 2      4 hours                2.   The time to
7         Conduct Workshop Day 2 –             24 hours (8 hours x         prepare for the
             Technology and Implementation        3 days)                  workshop
             View                                                          delivery is an
8         Prepare the Workshop Deliverables    20 hours                    estimate for an
9         Deliver Workshop Report and          2 hours
             Presentation                                                  experienced
10        Finalise the Project                 2 hours                     solution
Total Estimated Time                           101+ hours                  architect
    May 16, 2009                                                                             7
Solution Architecture Concept Workshop Process

• Off-site      to avoid interruptions
• Team
   − Solution architect who acts as facilitator
   − One or more subject matter experts
   − Support consultant who documents the results




 May 16, 2009                                       8
Intended Audience

•   Solution Architecture Concept targeted at :
      − Are developing solutions that are part of business innovations (such as
        electronic commerce, data warehousing, and large-scale workflow) that
        affect day-to-day working operations
      − Need broad buy-in from multiple stakeholders
      − Have experienced rapid change in business complexity, business models,
        or technology
      − Are willing to invest some up-front effort to ensure they build the right
        solution
      − Need to be confident that the target user groups will accept and use the
        solution
      − Need to ensure that their business and functional considerations explicitly
        drive solutions
      − Need to track principles and requirements throughout the design and
        development process

    May 16, 2009                                                                      9
Intended Audience

         Architecture Concept is important for solutions
• Solution
 where the customer understands the overall business
 scope and direction into which the solution fits
• SolutionArchitecture Concept might not be needed for
 projects where requirements and implementations are
 well understood




 May 16, 2009                                              10
Intended Customer Audience

• Customer   sponsor helps to identify workshop
  participants and stakeholders that can be interviewed
  before the workshop
• Customer sponsor and key stakeholders determine who
  will attend, what to discuss, and what information to
  provide to attendees
• Only some of the participants attend both days of the
  workshop
• Attendees on the first day are primarily concerned with
  business and functional aspects of the solution
• Attendees on the second day are primarily concerned
  with technical and implementation aspects of the
  solution
 May 16, 2009                                               11
Delivery Skills

• Solution      Architect and/or Technology Consultant with
 skills:
   − IT Strategy and Architecture
   − General information system architecture
   − Domain-specific business and technical architecture(s), such
     as Internet, intranet, extranet, data warehouse, electronic
     commerce, and security
   − Modeling tools (UML)
         training (Delivering the Solution Architecture
• Delivery
 Concept Service)
      in workshop facilitation, working in teams, report
• Skill
 writing and presentation delivery
 May 16, 2009                                                       12
Customer Roles and Responsibilities

• Customer       Sponsor
• Sponsor’s      Agent
• Key       Stakeholders
• Participants




 May 16, 2009                         13
Customer Roles and Responsibilities - Customer
Sponsor
•   Customer Sponsor
      − Ideally a high-level executive, such as director group manager, on either
        the business or the information technology (IT) side
      − Have overall responsibility for achieving a business result in the area the
        solution covers
•   Responsible for:
      − Initiating the workshop and approving plans
      − Interfacing with the account manager to identify needs and communicate
        expectations
      − Meeting with the solution architect before the workshop to approve
        direction and plans
      − Approving the Letter of Engagement (LOE)
      − Identifying an agent to work
      − Meeting with the solution architect after the workshop to provide feedback

    May 16, 2009                                                                      14
Customer Roles and Responsibilities - Sponsor’s
Agent
• Sponsor’s     Agent
• Responsible     for:
   − Representing the customer sponsor, ensuring customer needs
     are addressed, and handling workshop logistics
   − Providing input on the problem
   − Managing funding and support issues
   − Identifying key stakeholders and participants
   − Arranging for workshop location and supplies
   − Communicating with the customer team
   − Addressing issues that affect the success of the workshop



 May 16, 2009                                                     15
Customer Roles and Responsibilities - Key
Stakeholders
• Key       Stakeholders
   − People in the customer organisation who must buy into the
     workshop’s goals and results
   − Can help ensure the success of a workshop
   − Can undermine any agreements or initiatives resulting from
     the workshop if they do not buy into the workshop
• Responsible      for:
   − Providing input on the problem
   − Work to identify the business drivers, principles, models, and
     standards
   − Explaining customer needs and issues
   − Inform of potential problems
   − Responding to business and IT questions

 May 16, 2009                                                         16
Customer Roles and Responsibilities - Participants

• Participants
   − Attend the workshop and providing input on areas of the
     problem that affect them




 May 16, 2009                                                  17
Job Titles and Solution Architecture Concept
Workshop Roles
• Engagement        Manager
• Solution      Architect
• Facilitator

• Subject       Matter Expert (SME)
• Account        Manager
• Support       Consultant




 May 16, 2009                                  18
Engagement Manager

• Sharesthe responsibility for customer satisfaction with
 the solution architect
• Sometimes   the engagement manager also fills the role
 of facilitator
• Responsible   for:
   − Arranging and ensuring the successful and timely delivery of
     the Architecture Concept Service
   − Ensuring the right customer parties are engaged
   − Managing overall logistics for the service
   − Tracking the budget


 May 16, 2009                                                       19
Solution Architect

•   Shares responsibility for customer satisfaction with the
    engagement manager
•   Fills the facilitator role additionally
•   Responsible for:
      −   Delivering the Architecture Concept Service
      −   Defining what to deliver
      −   Designing the workshop
      −   Performing the service
            •      Interviewing
            •      Interacting with the customers during the workshop
            •      Analysing and synthesising the report
            •      Creating the presentation
            •      Leading the report presentation meeting-
            •      Cleaning up loose ends

    May 16, 2009                                                        20
Facilitator

•   Solution architect usually fills the facilitator role.
•   Engagement manager may fills the role of facilitator
      − In this case, the solution architect can sometimes fill the role of SME
      − Same person usually facilitates both days of the workshop
•   Responsible for
      − Ensuring the workshop runs smoothly
      − Following the agenda and timekeeping
      − Capturing the results on flip charts (or other media visible to workshop
        attendees)
      − Recognising and addressing any political, personal, or other issues that
        might jeopardise the ability to meet the stated workshop goals
      − Analysing, clarifying, summarising



    May 16, 2009                                                                   21
Subject Matter Expert (SME)

          business and/or technical expertise in one or
• Providing
 more areas needed by the engagement
• Solution      architect can fill the SME role
   − Not recommended because it puts a heavy load on the
     solution architect




 May 16, 2009                                              22
Account Manager

• Does  not need to attend the workshops
• Needs to be kept informed of the workshop results
• Account Executive is an essential party to the final
  report and presentation
• Responsible for:
   − Managing the relationship with the customer (overall or
     services) and selling follow-on engagements
   − Identifying the opportunity
   − Providing access to key customer contacts
   − Positioning the engagement within an overall context of the
     customer’s business
   − Selling the value of the result

 May 16, 2009                                                      23
Support Consultant

• Responsible   for:
   − Capturing all relevant information generated during the course
     of the workshop
   − Performing research
   − Helping to draft documents
   − Capturing and documenting complete interview and
     workshop results
   − Ensuring completeness of information
   − Summarising the issues and results




 May 16, 2009                                                         24
Job Titles and Solution Architecture Concept
Workshop Roles
                                                        Concept Workshop Engagement Roles
Job Titles                 Facilitator     Engagement      Solution        Subject Matter Support         Account
                                             Manager          Architect      Expert         Consultant      Executive
Technology                        M               M               M               Y              ~Y            N
   Consultant
Solution Architect                ~Y             ~Y               √               Y              Y             N
Account Executive                 M               M               N              N               M              *
  (Sales)
Program/Project                   ~Y              Y               N              M               ~Y            ~N
   Manager
Business Developer                ~Y              Y               N              M               ~Y            ~Y
Facilitator                        *              N               N              N               ~Y            N


•   Y              = Yes
•   ~Y             = Generally yes, but verify that a specific individual with this title can fill this role
•   N              = No
•   ~N             = Generally no, but some individuals might have the skills to fill this role
•   M              = Might have these skills (people with this job title often can fill this role)
•   *              = Job title is the same as the role

    May 16, 2009                                                                                                        25
       Service Delivery Roadmap
                            Evaluate                       Meet                Agree on                     Prepare for Workshop Delivery
Introduction &



                          Engagement                      Sponsor               Work
  Preparation



                                                                                                                                              Agenda
                                                                                                                                              Day 1
                                                                                                                                           •ITSA
                                                                                                                                           •Business view
                                                                                                           Interview Key                   •Functional view
                                                                                                            Stakeholders

                        Run Workshop Day 1                             Finalize Prep for Day 2                       Run Workshop Day 2
                                 Functional
                                  Functional                                             Implementation                     Implementation
                                                                                                                            Implementation
 Workshop




                                                                                       Technical
                          Business View Principles,
                          Business View Principles,                                  Functional
                                                                                   Business Drivers and                Technical View Principles,
                                                                                                                       Technical View Principles,
               2 days




                           View
                           View            Models,
                                           Models,
                                                                                   Principles:
                                                                                                                         View
                                                                                                                         View         Models,
                                                                                                                                      Models,
                                          Standards
                                          Standards                                                                                     Standards
                                                                                                                                        Standards
                                          1__________
                                          1__________                                                                                   1__________
                                                                                                                                        1__________
                                          2__________
                                          2__________                                                                                   2__________
                                                                                                                                        2__________
                                          3__________
                                          3__________                                                                                   3__________
                                                                                                                                        3__________
                                          4__________
                                          4__________                                                                                   4__________
                                                                                                                                        4__________



                            Prepare Workshop Deliverables                                         Deliver Report                  Finalise Project
Presentation




                                                                                                  & Presentation



                                                                                                                                 Revise Report,
                        Draft Report
                                                        Presentation                                 Next Steps                 Deliver to Sponsor

                 May 16, 2009                                                                                                                            26
Part I: Introduction and Workshop Preparation

•   Activity 1: Evaluate Engagement and Prepare to Meet the Customer Sponsor
      − Step 1: Review and understand the opportunity
      − Step 2: Identify the customer sponsor
      − Step 3: Prepare for the initial customer sponsor meeting
•   Activity 2: Meet with the Customer Sponsor
      − Step 1: Introduce Services and the Architecture Concept Service
      − Step 2: Understand the scope of the business opportunity
      − Step 3: Determine if the customer sponsor is ready to begin planning the workshop. (If yes, go to Activity 3;
        if no, continue with step 4)
      − Step 4: Review the initial customer sponsor meeting
      − Step 5: Write and deliver the Letter of Understanding (LOU)
•   Activity 3: Agree on Work to be Done
      − Step 1: Work with the customer sponsor to develop plan for the workshop
      − Step 2: Write and deliver the Consulting Services Agreement (CSA)
      − Step 3: Get CSA contract signed
•   Activity 4: Prepare for Workshop Delivery
      −   Step 1: Interview stakeholders identified by the customer sponsor
      −   Step 2: Finalise schedule
      −   Step 3: Write and deliver briefing letter for workshop attendees
      −   Step 4: Assemble and prepare team for Architecture Concept workshop
      −   Step 5: Prepare for the workshop
      −   Step 6: Get the team together on site
      −   Step 7: Meet with the customer sponsor immediately before the workshop



    May 16, 2009                                                                                                        27
Activity 1: Evaluate Engagement and Prepare to
Meet Customer Sponsor
• Objectives
   − To determine the source and scope of the business opportunity
   − To identify the customer sponsor and prepare for initial
     meeting
• Prerequisites
   − Identify the opportunity and the customer is serious about
     wanting to deliver the Solution Architecture Concept
• Qualified     the customer
• Completion      Criteria
   − The team has a general understanding of the business
     opportunity

 May 16, 2009                                                        28
Activity 2: Meet with the Customer Sponsor

•   Objectives
      − To introduce the Services delivery team to the customer sponsor
      − To check the chemistry of the interaction between the team and customer representatives
      − To discuss customer needs, such as their overall goal, current status, questions, and decisions
        they need to make
      − To gather information from the customer sponsor on the business and technical context of the
        work and their technology adoption profile
      − To understand the unique requirements of the engagement and the delivery team
•   Prerequisites
      − The team has met with the Account Executive to understand commitments to the customer
        and any background information.
      − The team has a plan for positioning the workshop
      − The team has a value proposition for Solution Architecture and the Architecture Concept
•   Completion Criteria
      − The customer understands the service deliverables as defined in the Service Description (SD)
      − The engagement manager and solution architect have a clear understanding of the customer’s
        environment and expectations
      − Optional — The engagement manager has written and delivered a Letter of Understanding
        (LOU) to the customer




    May 16, 2009                                                                                          29
Activity 3: Agree on Work to be Done

•   Objectives
      − To close on the definition of the service to be performed
      − To identify people to fill the customer roles: sponsor’s agent, key
        stakeholders, and other participants.
      − To establish a tentative schedule
      − To write, deliver, and get signoff on the Concept Consulting Services
        Agreement contract
•   Prerequisites
      − The engagement manager and solution architect have had an initial
        meeting with the customer sponsor and have a general understanding of
        the business opportunity
•   Completion Criteria
      − The customer has signed the Concept Consulting Services Agreement
        contract

    May 16, 2009                                                                30
Activity 4: Prepare for the Workshop Delivery

•   Objectives
      −   To interview key stakeholders
      −   To finalise the schedule
      −   To assemble and prepare the team for the workshop
      −   To prepare for the workshop, including gathering/developing materials,
          planning work site, arranging for equipment, and reviewing final agenda
•   Prerequisites
      − The customer has signed the CSA
•   Completion Criteria
      − The solution architect has interviewed all key stakeholders.
      − All customer participants have received the workshop briefing letter, which
        describes what will be done, why, and the level of commitment expected
      − Key participants have committed to attend the workshop
      − The team is onsite and prepared to deliver the workshop
      − The solution architect or engagement manager has consulted the customer
        sponsor for any last-minute corrections to the workshop


    May 16, 2009                                                                      31
Part II: Concept Workshop

         5: Conduct Workshop Day 1 — Business and
• Activity
 Functional View
   − Step 1: Conduct workshop day 1
   − Step 2: Review day 1
   − Step 3: Report status back to the customer sponsor (or the
     sponsor’s agent)
• Activity      6: Finalise Preparations for Day 2
   − Step 1: Complete preparations for day 2
        7: Conduct Workshop Day 2 — Technology and
• Activity
 Implementation View
   − Step 1: Conduct workshop day 2
   − Step 2: Review day 2
   − Step 3: Review the entire workshop with the customer sponsor
 May 16, 2009                                                       32
Activity 5: Conduct Workshop Day 1 — Business
and Functional View
• Objectives
   − To conduct a well-run and productive concept workshop day
     1
   − To review day 1
• Prerequisites
   − The customer understands the objectives of this activity
   − The team has completed the pre-workshop activities in Part I
• Completion    Criteria
   − The team has completed day 1 of the concept workshop



 May 16, 2009                                                       33
Activity 6: Finalise Preparations for Day 2

• Objectives
   − To make adjustments based on day 1 and prepare for day 2
• Prerequisites
   − The team has completed day 1 of the workshop
   − The team has captured and reviewed information from day 1
• Completion    Criteria
   − The team has completed preparations for day 2 of the
     Architecture Concept workshop




 May 16, 2009                                                    34
Activity 7: Conduct Workshop Day 2 —
Technology and Implementation View
•   Objectives
      − To conduct a well-run and productive Architecture Concept workshop day
        2
      − To review the workshop, identify key points and next steps
      − To make preliminary plans for producing and delivering the summary
        report and presentation
•   Prerequisites
      − The customer understands the objectives of this activity
      − The team has completed the preparation activities for day 2 listed in
        Activity 6
•   Completion Criteria
      − The team has completed day 2 of the Architecture Concept workshop
      − The team has completed the summary of day 2 with the customer


    May 16, 2009                                                                 35
Part III: Documentation and Presentation of
Findings
•   Activity 8: Prepare the workshop deliverables
      − Step 1: Prepare a draft workshop report that summarises the workshop
      − Step 2: Prepare the slide presentation
      − Step 3: Discuss the draft workshop report and slides with the account
        executive
      − Step 4: Revise the draft workshop report and slides
      − Step 5: Plan the logistics of the presentation meeting
•   Activity 9: Deliver the draft workshop report and presentation
      − Step 1: Deliver the draft workshop report and presentation to the customer
        sponsor
•   Activity 10: Finalise the project
      − Step 1: Revise the draft workshop report
      − Step 2: Mail or deliver the revised workshop report to the customer sponsor
      − Step 3: Close the project
    May 16, 2009                                                                      36
Activity 8: Prepare the Workshop Deliverables

•   Objectives
    − To review the workshop and prepare the summary report and
      presentation for the customer
    − To identify the next steps and possible future work
•   Prerequisites
     − The team has completed the workshop and gathered
       information from the customer on final reactions and key
       points
•   Completion Criteria
     − The team has completed the draft report and slides, including
       a list of actions and next steps to make progress on the
       solution
     − The account executive has approved the draft report and slides
    May 16, 2009                                                        37
Activity 9: Deliver Workshop Report and
Presentation
•   Objectives
      − To deliver the draft workshop report and presentation.
      − To get the sponsor to commit to implement the report’s recommendations
        or at least take the next step. The next step will often be to form a customer
        architect team for the solution. This team consists of a business leader, a
        program manager, and possibly an architect, with an architect to flesh out
        what needs to go into a Solution Architecture Blueprint
•   Prerequisites
      − The customer understands the objectives of this activity
      − The team has completed the draft workshop report and presentation
      − The account executive is available to address any opportunities during the
        presentation
•   Completion Criteria
      − The solution architect has delivered the draft workshop report and
        presentation


    May 16, 2009                                                                         38
Activity 10: Finalise the Project

•   Objectives
      − To make final changes, gather summary input, and close the project
•   Prerequisites
      − The customer understands the objectives of this activity
      − The solution architect has delivered the draft report and presentation to the
        customer sponsor
      − The account executive has identified any next steps and new opportunities
•   Completion Criteria
      − The engagement manager has delivered the final report to the customer
        and formally closed the project
      − The solution architect has prepared a project closure report that includes
        post-engagement analysis
      − Ideally, there is an agreement from the customer sponsor to begin a follow-
        on engagement

    May 16, 2009                                                                        39
Solution Architecture Concept Workshop
Templates
•   ITSA Overview Customer Presentation V0.1.ppt                      •   A4 - Prepare for Workshop Delivery\Implementation View
•   Requirements Methodology Presentation V0.1.ppt                        Presentation V0.1.ppt
•   Solution Architecture Concept Facilitator's Guide V0.1.doc        •   A4 - Prepare for Workshop Delivery\Participant Briefing Letter
                                                                          V0.1.doc
•   Solution Architecture Concept Service Delivery Guide V0.1.doc     •   A4 - Prepare for Workshop Delivery\Pre-Workshop Customer
•   A1 - Evaluate Engagement                                              Sponsor Meeting Planner V0.1.doc
•   A10 - Finalise Project - No Tools                                 •   A4 - Prepare for Workshop Delivery\Presentation V0.1.ppt
•   A2 - Meet Sponsor                                                 •   A4 - Prepare for Workshop Delivery\Technical View Presentation
                                                                          V0.1.ppt
•   A3 - Agree on Work                                                •   A4 - Prepare for Workshop Delivery\Workshop Agenda Example
•   A4 - Prepare for Workshop Delivery                                    V0.1.ppt
•   A5 - Run Workshop Day 1                                           •   A4 - Prepare for Workshop Delivery\Workshop Agenda V0.1.ppt
•   A6 - Finalise Preparation for Day 2                               •   A4 - Prepare for Workshop Delivery\Workshop Content and Role
•   A7 - Run Workshop Day 2 - No Tools                                    Planner V0.1.doc
                                                                      •   A4 - Prepare for Workshop Delivery\Workshop Customer
•   A8 - Prepare Workshop Deliverables                                    Participant Planner V0.1.doc
•   A9 - Deliver Report and Presentation - No Tools                   •   A4 - Prepare for Workshop Delivery\Workshop Introduction
•   A1 - Evaluate Engagement\ITSA Overview Customer Presentation          Presentation V0.1.ppt
    V0.1.ppt                                                          •   A4 - Prepare for Workshop Delivery\Workshop Logistics Planner
•   A1 - Evaluate Engagement\LOU Engagement Plan Example                  V0.1.doc
    V0.1.doc                                                          •   A5 - Run Workshop Day 1\Key Questions for Customers.doc
•   A1 - Evaluate Engagement\LOU Engagement Plan V0.1.doc             •   A5 - Run Workshop Day 1\Litmus Test for Principles
•   A1 - Evaluate Engagement\Opportunity Assessment Worksheet             Checklist.doc
    V0.1.doc                                                          •   A5 - Run Workshop Day 1\Vision Exercise Planner.doc
•   A1 - Evaluate Engagement\Previous Experience Worksheet            •   A6 - Finalise Preparation for Day 2\Interim Summary Presentation
    V0.1.doc                                                              Example.ppt
•   A1 - Evaluate Engagement\Vendor Matrix Example V0.1.ppt           •   A6 - Finalise Preparation for Day 2\Interim Summary Presentation
•   A2 - Meet Sponsor\Account Profile and Data Collection                 Planner.doc
    Worksheet V0.1.doc                                                •   A8 - Prepare Workshop Deliverables\Presentation Preparation
•   A2 - Meet Sponsor\Planning for Successful Contracts V0.1.doc          Checklist.doc
•   A4 - Prepare for Workshop Delivery\Business View Presentation     •   A8 - Prepare Workshop Deliverables\Report on Architecture
    V0.1.ppt                                                              Workshop Example.doc
•   A4 - Prepare for Workshop Delivery\C Presentation V0.1.ppt        •   A8 - Prepare Workshop Deliverables\Report on Architecture
                                                                          Workshop.doc
•   A4 - Prepare for Workshop Delivery\Capture Template for           •   A8 - Prepare Workshop Deliverables\Report Outline.doc
    Drivers, Principles, and Related Information V0.1.doc
•   A4 - Prepare for Workshop Delivery\Concept Agendas V0.1.doc       •   A8 - Prepare Workshop Deliverables\Sponsor Presentation
                                                                          Example.ppt
•   A4 - Prepare for Workshop Delivery\Functional View Presentation       A8 - Prepare Workshop Deliverables\Sponsor Presentation.ppt
    May 16, 2009
    V0.1.ppt                                                          •                                                                      40

				
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Description: Solution Architecture Concept Workshop