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Lawson Workforce
Management
Scheduling and Staffing for Healthcare
Lawson Workforce Management
It’s a complex challenge to manage a healthcare workforce. You have to maintain
proper staffing levels, with the appropriate credentials, around the clock. In the
middle of it all is an industry-wide staffing shortage, adding to the pressure to
improve employee retention and satisfaction. All the while, you balance the tasks
of upholding quality patient care within your budget.
Lawson is delighted that VasTech’s well-respected Nightingale Scheduling and
Staffing solution is now Lawson Workforce Management. Designed to meet
healthcare workforce management challenges, Lawson Workforce Management
can automate paper-based and time-intensive staffing and scheduling tasks. It
comes with self-service features that today’s healthcare professionals appreciate,
such as online schedule viewing, self-scheduling, as well as shift bidding and
swapping. With the solution in place, you can empower staff to select schedules
that work best for their lives, while feeling confident that you have enough people
with the right skill mix scheduled at all times. As a result, Lawson Workforce
Management can help you attract and retain clinical staff, while you contain
labor costs.
Lawson Workforce Management
Enhance Productivity, Lower Costs
Every job is easier, and faster, when you have the right tools. Lawson Workforce
Management comes equipped with the utilities that can simultaneously:
• Balance unit needs, staff preferences, and budgetary constraints
• Proactively adjust coverage based on fluctuations in census, workload, and
acuity measures
• View staffing levels, denote absences, move staff between assignments, and
print up-to-the-minute assignment sheets
• Conform to your organization’s patient safety policies, as well as oversight
agencies and union rules
• Minimize Magnet certification and The Joint Commission audit preparation
efforts
• Avoid unnecessary overtime and agency usage
Key Components
The Lawson Workforce Management Suite includes the following scheduling-
and staffing-related products and features:
CredentialManager — Staff Credential Tracking
Manage and report upon staff qualifications and proficiencies.
• Track skills, certifications, training classes, licenses
• Notify users and management of pending expirations
• Incorporate planned training into schedules
• Ensure that only qualified employees are placed into assignments
• Integrate with your learning management and human resources systems to
eliminate duplicate record keeping
ShiftMaker — Departmentalized Prospective Scheduling
Save time creating and fine-tuning schedules.
• Create schedules with self-scheduling, preference-based, cyclic, or
automated methodologies
• Use smart tools, including resource and float wizards, automated alerts, and
overtime forecasting
• Evaluate budgeted versus actual staffing use
SelfService — Portal for Personal Schedule Management
Enhance staff satisfaction and retention by offering employees an intuitive, secure,
self-service module for managing their assignments and professional credentials.
• Enter Preferences, Self-schedule, View Schedule, Post To Bulletin Board
• Bid on open shifts — integrated and rules-based
• Swap shifts with coworkers — online and rules-based
CentralStaffer — Real-time Centralized Staffing
IHC-B6082
Enable cost-effective, real-time staffing decisions with an enterprise view.
Headquarters: USA
380 St. Peter Street
• View and make real-time changes
St. Paul, MN 55102-1302 • Adjust staffing due to acuity, census, and business volume fluctuations
Tel +1 651 767 7000
info@lawson.com • Manage float pools, agency assignments, call-ins, call-outs, and on-call rosters
• Track actual times worked
Regional Offices: • Report on productivity metrics
Americas United States • Manage to your labor budget
Brazil, Chile, Canada, Tel +1 651 767 7000
Mexico, Honduras, infous@lawson.com
United States, Venezuela
Integration, Experience
Asia Singapore Lawson Workforce Management can integrate with Lawson and non-Lawson
China, Hong Kong, Tel +65 6788 8769
clinical, human resources, and financial systems used in your hospital. It can
India, Indonesia, Japan, Fax +65 6788 8757
Korea, Malaysia, infoasia@lawson.com connect clinical demand factors such as census, acuity, and workload to staffing
Philippines, Singapore, resources and, ultimately, payroll expenses.
Taiwan, Thailand, Vietnam
At the time of implementation, Lawson experts can partner with you to help:
Australia & Oceania Australia • Establish a comprehensive interface plan
Australia, New Zealand Tel +61 2 8437 5600
Fax +61 2 8437 5699 • Ensure linkage matches business processes and objectives
infoanz@lawson.com
• Properly specify and implement interface requirements within time
constraints
Northern Europe Sweden
Denmark, Estonia, Finland, Tel +46 8 5552 5000 For further information about Lawson Workforce Management, or other
Norway, Sweden Fax +46 8 5552 5999 Lawson solutions for healthcare, call 1-800-477-1357, direct at +1-651-767-
infonordic@lawson.com
7000, international at +46 8 5552 5000.
Northwestern Europe United Kingdom
Belgium, The Netherlands, Tel +44 1344 360273
Ireland, South Africa, Fax +44 1344 868351
United Kingdom infonw@lawson.com
Central Europe Germany
Austria, Czech Republic, Tel +49 2103 89060
Germany, Hungary, Fax +49 2103 8906 199
Poland, Slovakia, infoce@lawson.com
Switzerland
Southern Europe France
France, Israel, Italy, Tel +33 1 34 20 80 00
Portugal, Spain Fax +33 1 40 39 25 07
infoso@lawson.com
www.lawson.com
Lawson, Lawson Software and the Lawson logo are trademarks of Lawson Software, Inc. Other products or
services names mentioned may be trademarks of Lawson or the respective owners of those trademarks.
Copyright ©2008 Lawson Software, Inc. All rights reserved. EEO/AA 0308
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