Greg de Lima's Resume

Gregory A. de Lima Permanent Address 8017 Rogers Rd. Chapel Hill, NC 27516 Email: gregdelima@gmail.com Temp. Address ASU Box 18012 Boone, NC 28608 Mobile: 919.259.2842 Profile: • • Fluent in English, Spanish, & Portuguese; Proficient in Microsoft, Word, Excel, and Power Point; Very knowledgeable of Computers. Ambitious International Business Student with knowledge of Hotels and Customer Service. Assisted Front Desk Manager in achieving 15th place in top Residence Inn in regards to Front Desk. Assisted Hotel in achieving 5th place overall of all Residence Inns. 01/08-Present (Part Time): Hilton Garden Inn – Durham/Southpoint, Durham, NCFront Desk Agent o Assist in all departments, with any tasks needing to be done. Duties include: Arranging Sales packs, minor maintenance, assisting housekeeping manager with rooms, and housekeeper records. Assisting General Manager, and AGM with daily Tasks. 12/06-08/07: Residence Inn by Marriott – Chapel Hill, NC- Guest Service Representative, Front Desk. o Duties included, Registering Guests, Assisting Guests with all needs. Organizing area for increased productivity. Assisting occasional meetings on hotel productivity and service quality, with a focus on improvement. Assisted in Achieving 5th place Residence Inn of approx. 500. 4/05-12/06: Harris Teeter: Chapel Hill, NC – Cashier/Bagger o Ringing up groceries from customers, and handling money for payments. Bagging groceries and assisting customers to vehicles and retrieving carts from parking lot. Assisting Floral Dept. with receiving orders. Appalachian State University – 08/07- 12/07(Semester 1) 01/08- 05/08 (Semester2) o International Business Student; Current GPA 2.75 Achievements: • • • Experience: • • Education: •