Second Life for Engagement_ Outreach_ and Building Interdisciplinary Communities of Learning

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Second Life for Engagement, Outreach, and Building Interdisciplinary Communities of Learning Patricia F. Anderson1, Emerging Technologies Librarian, ; Sharon Grayden, Instructional Learning Senior, Dental Informatics; Marc R. Stephens, Multimedia Services, Medical School Administration; Gillian Mayman1, Informatics Librarian; Anne Perorazio1, Infopoint; Mark P. MacEachern1, Liaison Librarian; Jane Blumenthal1, Director 1Health Sciences Libraries, University of Michigan, Ann Arbor, MI Background: What is Second Life?  Buzzwords  Virtual World  MUVE (Multi-User Virtual Environment)  NOTE: Not a game, although may include game activities  Major relevant activities  Education (“killer app”)  Social networks --> support groups  Professional meetings, presentations, seminar series, discussion groups, etcetera Background: Why librarians in Second Life?  Jason Griffey (via Twitter): “It’s not the tool, it’s the training. Re. SL. We need to get used to that sort of interaction, because it’s coming.” Background: Why are we in Second Life?  Vision  Ted Hanss, UM Medical School  Jane Blumenthal, UM Health Sciences Libraries  Timeline     March 2007 - purchase Spring & Summer - planning August 2007 - building September 2007 - Wolverine Island opens to select group of faculty and students Phase One: Engagement  Context: Wolverine Island “a gleam in the eye”  Library develops team with Second Life (SL) responsibilities  1. Build SL skills  2. Discover relevant SL locations & resources     Libraries Health & healthcare Science Education  3. Make connections in SL with possible mentors/partners  4. Facilitate discovery and connection for our faculty and University community. SL: Libraries SL: Health & healthcare SL: Science Phase Two: Outreach  Context: Wolverine Island in active development, portions open to restricted group, not open to campus community  Library team members collaborate with health science schools     To To To To promote Second Life opportunities inform interested faculty about SL disseminate Second Life skill base develop a campus cohort with skills & interest  Initial outreach and collaboration focused on Medical School and School of Dentistry Phase Two: Presentations  What’s a Nice Library Like Yours Doing in a Place like This?: http://www.slides hare.net/umhealt hscienceslibraries /whats-a-nicelibrary-20070731 Phase Two: Podcasts  Why Work & Teach With Second Life: http://www.slides hare.net/umhealt hscienceslibraries/ why-work-teachwith-second-life Phase Two: Orientations  Getting Started in Second Life: http://www.slides hare.net/umhealt hscienceslibraries /getting-startedin-second-life Phase Two: Really the Real World  Face-to-face  Consultations     Private On-demand In offices In Second Life  Classes  Single sessions for faculty & staff  Student cohort class taught as four session elective in Medical School Phase Two: Video / Machinima  Science Learning Opportunities in Second Life: http://www.y outube.com/ watch?v=Efs SGBraUhc Phase Three: Interdisciplinary Learning Communities  Context: Wolverine Island open to campus community, alumni, and invited guests  Wolverine Island highly secured, so access must be requested even for authorized visitors  Focus on community building & engagement  Phase Two activities continue  Phase Three activities add to activity mix. Phase 3: Dec 07 - Open  Wolverine Island open for community events Phase Three: Dec 07 Brownbags Begin  Every Friday at noon local time, 9am SLT Phase Three: Events Speakers     JJ Drinkwater SL Community Building Joop Zuhal - SL Teaching, Pros & Cons Jenny Levine @ ALA Caia Alter Pharmacy Research Labs Phase Three: Events Tours     Dante Project InfoIsland International Nursing Education Simulator (NESIM) Play2Train Phase Three: Classes & Professional Presentations     Basic Clothing Design Class: http://www.slideshare.net/umhealthscienceslibraries/basic-clothingdesign-in-second-life Enriching Scholarship 2008 S’Lang Health event: http://www.slideshare.net/umhealthscienceslibraries/sl-healthy-slang Virtual Worlds, Libraries, Education, Museums: http://www.slideshare.net/umhealthscienceslibraries/whatcha-gonna-do-an-academic-healthsciences-library-in-second-life-embraces-new-roles-298438/ Phase Three: Opening the Library  Ground Level: Freebies, Food Court  Main Level: Service Desk, Guides, Casual Seating, Fireplace, Games  Mezzanine: Exhibits  Top Level:Small Group Study Space with Public Slide Viewers / Social Space, Dance Floor Phase Three: Outworld  Community building with other social technology & media tools  Flickr  Blogs  Wiki  Google Calendar Assessment: Metrics  Dec 07 - Apr 08       18 events >190 participants Largest group = ~20 Smallest group = 7 Usual group = ~11 Usual group is mostly regulars - repeat visits Campus Communities in Collaboration  Health programs              Medical School (SL/RL) School of Dentistry (SL/RL) Kinesiology (SL/RL) Public Health (SL/RL) Pharmacy School (SL/RL) School of Nursing (RL) Computer Sciences Dearborn Campus Distance Learning Literature, Sciences & Arts (Foreign Languages, Writing) Libraries School of Information Unspecified  Non-health programs Real Life Patrons (est.) Second Life Patrons (est.) Assessment: Survey  Sent through all channels for event announcements     Email group Second Life groups Blog & wiki Reminders  27 responses  Survey composition: 48% faculty / librarian; 41% staff; 11% alumni  78% attended SL events; 22% had not  Results interesting, but not reliable Survey - Communication  Best communication methods     #1 - Email group (does not include alumni) #2 - Word of mouth #3-4 - Second Life groups #5 - Blog Survey - Popular Events  #1 - Discussion (Second Life research methods & issues)  #1 - ALA’s Jenny Levine on Gaming in Libraries  #2 - Tour (Genome)  #2 - Tour (JS Vavoom, Nursing ACLS)  #3 - Joop Zuhal (Pros/Cons SL Teaching)  #3 - Tour (InfoIsland)  #3 - Tour (Play2Train)  Note: All events were listed as favorites by some; average score was 6, with range from 3 to 10 Survey - Suggestions           Orientation / rank beginner classes Schedule more help for newbies in real world venues Use SL to deliver more RL content Resource sharing - what have you learned, how did you learn it More focus on research & funding options More focus on health care consumer communities More hands-on activities (scripting / building) Collaborate with Alumni Association Organize a campus wide day-long conference about SL Use SL to build more patient communities in support of clinical care Concerns  “Presentations are good, just don’t often hit the sweet spot of my particular interests”  “I usually miss these. How are they announced?”  “This forum is not of interest to me or my primary clientele”  “I wish I could participate, but I just do not like Second Life at all”  “I’d love to participate, but can’t at the current time” Kudos  “I look forward to attending every week.”  “This is an amazing group and effort!”  “Many thanks for organizing the SLUM events. I find all the topics quite interesting”  “An incredible job”  “A big THANK YOU for … time and effort”

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Second Life for Engagement_ Outreach_ and Building Interdisciplinary Communities of Learning

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