GUEST LAUNDRY COLLECTION AND DELIVERY PROCESS CHART Guest call received at the HK desk Call given to the HK attendant to collect the garments from the guest room HK attendant collects the garments from the guest room HK attendant checks the room number entered on the laundry bag and slip. He enters the room number if the same is not entered by the guest. Informs HK desk co-ordinator of the collection of laundry HK attendant brings the laundry packets from the guest floors and enters in the laundry register at the HK desk with room number, time of collection and his name Laundry packet handed over to the laundry for processing Laundered garments checked by the HK attendant room according to the room numbers with the laundry slips Room numbers counter checked with the laundry register at the HK desk. Any room changes noted at the same time. Laundry delivered and the name and time of delivery entered in the laundry register at the HK desk.
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