Business Profile on Motel/Hotel Industry in Ontario by lzk68539

VIEWS: 43 PAGES: 55

Business Profile on Motel/Hotel Industry in Ontario document sample

More Info
									              Research of
Business Sustainability Service Providers
  for SmartStepsTM Business Program



Submitted to:   Greater Vancouver Regional District
                Policy & Planning Department
                Demand-Side Management – Business Services
                4330 Kingsway
                Burnaby, BC
                V5H 4G8
                Attention: Andrew Doi, Sustainable Business Advisor



Submitted by:   Cora Hallsworth
                The Sheltair Group
                #2-3661 West 4 th Avenue
                Vancouver BC, V6R 1P2
                tel. (604) 732-9106 ext. 305 fa x (604) 732-9238
                email: challsworth@sheltair.com




Submitted on:   December 24, 2003
BACKGROUND ............................................................................................................................1

METHODOLOGY..........................................................................................................................1

GOVERNMENT SERVICES AND TOOLS...................................................................................2
  Natural Resources Canada .........................................................................................................2
     Commercial Building Incentive Program ...................................................................................... 2
     Energy Innovators Initiative (E II) / Energy Retrofit Assistance Program (E RA) ............................... 3
     Industrial Energy Audit Incentive ................................................................................................. 5
     Renewable Energy Deployment Initiative (RE DI) ......................................................................... 7
     FleetSmart ................................................................................................................................ 9
     Dollars to $ense Workshop (Natural Resources Canada) ............................................................. 9
     Energy Efficiency Employee Awareness for Industry (Nat ural Resources Canada) ....................... 10
  National Research Council of Canada .......................................................................................10
  Canadian Technology Network (National Research Council of Canada) ....................................10
  National Round Table on the Environment and the Economy ....................................................10
  Measuring Eco-efficiency in Business (National Round Table on the Environment and the
  Economy) ..................................................................................................................................10
  Industry Canada ........................................................................................................................11
  Strategis (Industry Canada Web site) ........................................................................................11
  Canadian Council of Human Resources for the Environment Industry /Human Resources
  Development Canada ................................................................................................................12
     CCHREI Internship Subsidies ................................................................................................... 12
  Environment Canada.................................................................................................................14
     The Ecologic al Gifts Program ................................................................................................... 14
     The Green Lane (E nvironment Canada) .................................................................................... 15
                                          M
     The Environmental Choice Program database ......................................................................... 16
     GHG Emission Registry (Voluntary Challenge & Registry Inc.) .................................................... 17

CORPORATE / UTILITY SERVICES AND TOOLS...................................................................18
  VanCity .....................................................................................................................................18
     Green Business Loans ............................................................................................................. 18
     Clean Air Car Loan .................................................................................................................. 19
     Co-op Grant and Loan Programs .............................................................................................. 20
  BC Hydro ..................................................................................................................................21
     Green Power Certificates ......................................................................................................... 21
     PowerSmart Partner Program ................................................................................................... 23
     e.Review ................................................................................................................................. 25
   Product Incentive for Businesses .............................................................................................. 26
 Translink ...................................................................................................................................27
   Employer Pass Program .......................................................................................................... 27

ASSOCIATION / NON-PROFIT SERVICES AND TOOLS........................................................28
 Science Council of BC...............................................................................................................28
   Eco-Efficiency Partnership........................................................................................................ 28
 Environmental Youth Alliance ....................................................................................................30
   Green Workplace Program ....................................................................................................... 30
 Canadian Business for Social Responsibility .............................................................................32
   CBSR Tools and Servic es ........................................................................................................ 32
 Better Environmentally Sound Transportation............................................................................33
   Go Green Choices ................................................................................................................... 33
 Canadian Chemical Producers Association ...............................................................................34
   Responsible Care .................................................................................................................... 34
 Building Owners and Managers Association of BC (BOMA).......................................................35
   GO GREE N............................................................................................................................. 35
 Canadian Manufacturers & Exporters ........................................................................................36
   Manufacturing & Innovation Best Practices ................................................................................ 36
 Recycling Council of BC ............................................................................................................38
   Materials Exchange Program .................................................................................................... 38
 CleanPrint BC (Environment Canada) .......................................................................................39
 Business and Sustainable Development (BSD) Global (International Institute for Sustainable
 Development) ............................................................................................................................40
 EnviroReady Report (EnviroReady)...........................................................................................40
 Best Foot Forward Program (The Downtown Vancouver Business Improvement Association)...41
 North Shore Recycling Program ................................................................................................41
 The Canadian Co-operative Association (CCA) Programs .........................................................42
 CoopZone .................................................................................................................................43
 Company Reliability Reports (Better Business Bureau of Mainland BC) ....................................43
 ASPECT Training Works (The Association of Service Providers for Employability and Career
 Training) ....................................................................................................................................43
 Environmental Purchasing Guide (City of Richmond) ................................................................44
 Canadian Eco-Industrial Network ..............................................................................................45
 C2P2 Tools and Services (Canadian Centre for Pollution Prevention) .......................................46
 Retrofit Program (Green Buildings BC / BCBC) .........................................................................46
 EMA Workshops and Conferences (Environmental Managers Association (EMA) of BC) ..........47
 Business Alliance For Local Living Economies (BALLE) ............................................................47
  Canadian Energy Research Institute .........................................................................................48
  Sustainable Enterprise Academy (Schulich School of Business, York University) ......................48
  TransFair Canada Web Site ......................................................................................................49

SUMMARY ..................................................................................................................................50

RECOMMENDATIONS...............................................................................................................50
BACKGROUND
The Greater Vancouver Regional District‟s (GVRD) Demand Side Management Division
established the SmartStepsTM program to help businesses improve their eco-efficiency, reduce
costs, and become more competitive. A team of Business Advisors currently helps Greater
Vancouver businesses to:
        Identify sustainability/eco-efficiency resources and tools,
        Develop their business case for sustainability,
        Source more sustainable products and services, and
        Understand and comply with environmental legislation.
Future plans for the program include the launch of a web site ( www.smartsteps.ca) and the
development of a Pledge Program.

The GVRD contracted the Sheltair Group in December 2003 to conduct research on the range of
eco-efficiency/sustainability programs currently available to businesses in the GVRD. This will
enable GVRD Business Advisors to provide businesses in the region with better access to the full
range of resources and tools available to them. The research was also intended to identify
potential gaps, which the GVRD may be able to address by developing new partnerships and
new initiatives.

METHODOLOGY
The Sheltair team collected and summarized information on the full range of sustainability t ools
and programs available to Greater Vancouver businesses. Research was conducted by
reviewing print literature and Internet resources, and by conducting telephone interviews.
A standard set of information was compiled for each initiative, including:
       Goals and objectives of the program;
       Type of program (e.g., funding, information source, and/or tool);
       Target audiences and business sectors;
       Eligibility criteria;
       Scope and scale of the program including funding;
       Date of program initiation;
       Summary of program initiatives;
       Program successes and program performance/impacts; and
       Participating businesses and sectors in Greater Vancouver (where available).




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program        1
The Shelt air Group
December 2003
GOVERNMENT SERVICES AND TOOLS
N ATURAL RESOURCES CANADA

 Organization:          Natural Resources Canada

 Program:               Commercial Building Incentive Program

 Type:                  Financial, Tools


 Description:           The Commercial Building Incentive Program (CBIP) offers a financial incentive for the
                        incorporation of energy efficiency features in new commercial/institutional building designs.
                        The CBIP incentive for a building that meets the program criteria will be calculated as a one -
                        time financial incentive equal to twice the difference between the estimated annual energy
                        costs if the building were constructed to the Model National Energy Code for Buildings
                        (MNECB) standard, to a maximum of $60,000 or the total design costs, whichever is less.
                        Multiple Expressions of Interest for replicated designs are permitted up to 12 times, or to a
                        maximum of $500,000 per recipient. The program was recently extended to 2007.

 Eligibility:           Individuals, profit and non-profit organizations, institutions, provincial, territorial, regional and
                        municipal governments, and some federal crown corporations are all eligible.
                        The program requirements are based on two documents: the Model National Energy Code for
                        Buildings (MNECB) and CBIP Technical Guide. To qualify for the incentive, a building must
                        be at least 25 percent more energy-efficient than if it were constructed to meet the
                        requirements of the MNECB. Published in September 1997, the MNECB is a comprehensive
                        energy efficient building code that takes into account variations in regional clima te conditions
                        and energy costs.
                        The CBIP Technical Guide provides prescriptive packages of energy efficiency measures for
                        specific types of small commercial buildings (smaller than 50,000 ft² of conditioned floor
                        space). If measures from this guide are adopted, the design will be deemed to meet the
                        qualifying level. The CBIP guide covers the following building types: office buildings,
                        hotels/motels, retail buildings, schools, health care and multi-unit residential buildings.
                        Technical guides for retail food stores and arenas are also available for download.
                        For large buildings, the applicant must use the EE4.CBIP energy performance simulation
                        software to demonstrate that a proposed design will meet the 25 percent qualifying level.

 Scope:                 Canada-wide


 Initiation date:       April 1, 1998


 Related                Additional tools and services available through the CBIP program include:
 initiatives:                The SCREENING TOOL software, which can be used to help designers determine if their
                              new building design qualifies for an incentive under CBIP. By entering information
                              about the design, the screening tool will provide an estimate of the annual energy use
                              and cost savings. It will compare the design to a “reference” building that just meets the
                              requirements of the MNECB.
                             The EE WIZARD (energy evaluation wizard) is an Internet-based tool that can be used
                              to demonstrate CBIP compliance for retail food stores and arenas.

 Successes &            This information was not available at time of report preparation.
 impacts:

 Participants:          This information was not available at time of report preparation.

                          Jim Clark Office of Energy Efficiency, Natural Resources Canada
 Contact:                 E-mail: jclark@nrcan.gc.ca Tel: (613) 947-1948



                                                                           TM
 Research of Business Sustainability Service Providers for SmartSteps           Business Program                     2
 The Shelt air Group
 December 2003
Organization:          Natural Resources Canada (NRCan), Office of Energy Efficiency (OEE)

Program:               Energy Innovators Initiative (EII) / Energy Retrofit Assistance Program
                       (ERA)

Type:                  Financial, Information, Audit, Training


Description:           The Energy Innovators Initiative (EII) pro vides information, advice, training, and incentives to
                       help commercial businesses and public institutions identify and implement energy efficiency
                       opportunities. One of the key EII programs is the Energy Retrofit Assistance Program (ERA),
                       which provides incentives for both Retrofit Planning and Implementation.
                       The ERA – Planning program provides businesses and ins titutions up to 50% of energy
                       retrofit planning costs, up to $25,000. The same organization can obtain additional funds
                       from the program for other projects, up to a maximum of $250,000 per organization.
                       The ERA – Implementation program consists of two tiers: (1) Initiatives involving four or
                       more buildings (known as ERA-4), and (2) Initiatives involving three or less buildings (known
                       as ERA-3).
                       In ERA-4, organizations with four or more buildings can receive $15 per gigajoule saved in an
                       energy retrofit pilot project (up to $250,000 or 25 % of approved project costs). The pilot
                       project must be completed within one year of signing the contribution agreement, and
                       organizations must also replicate similar energy savings in at least 25% of remaining facilities,
                       within two years of pilot completion.
                       In ERA-3, organizations with three or less buildings can receive $7.50 per gigajoule saved in
                       an energy retrofit project (up to $250,000 or 25 % of approved project costs). The pilot
                       project must be completed within one year of signing the agreement.

Eligibility:           To be eligible for the ERA, businesses and institutions must:
                            Be a member of the Energy Innovators Initiative 1
                            Own, manage, or occupy buildings in Canada
                            Prepare an energy management plan
                       Eligible expenses for the ERA-Planning incentive include: project development, project
                       implementation, audits, feasibility studies/engineering audits, energy management plan,
                       monitoring and tracking systems, and other services and expenditures.
                       Eligible costs for the ERA-4 and ERA-3 program can include, but are not limited to:
                             Costs related to project development and management, such as audits, feasibility
                              studies and energy management plans
                             Capital costs, including materials and labour, related to direct energy-saving measures
                              such as efficient lighting systems, building envelopes, controls, water heating, motors,
                              and heating, ventilating and air conditioning (HVAC) retrofits
                            Monitoring and tracking systems
                            EII-approved staff training and employee awareness programs

Scope:                 Canada-wide


Initiation date:       EII began in 1992 and the ERA planning program began in 2001




1
  To join the EII, a business or institution must submit a letter of commitment from a senior authority,
identify a representative/champion to work with the OEE, develop an energy management plan,
implement cost-effective energy efficiency measures, and inform OEE of progress.
                                                                        TM
Research of Business Sustainability Service Providers for SmartSteps         Business Program                    3
The Shelt air Group
December 2003
Related                As an Energy Innovator, a business or institution can access a range of other tools and
initiatives:           services from NRCan‟s Office of Energy Efficiency, including:
                            Assistance in preparing audits, energy management plans and other retrofit planning;
                            Sector-specific workshops and seminars
                            Technical information, including fact sheets, benchmarking and best practices guides
                            Newsletters (Heads Up Energy Efficiency newsletter), case studies, success stories
                             and other publications
                            National recognition awards and other opportunities to promote your organization's
                             achievements

Successes &            Not available
impacts:

Participants:          Fairmont Hotels and Resorts (e.g. Hotel Vancouver), White Spot Restaurants, Sears, Zellers,
                       TDL Group (operators of Tim Horton‟s restaurants)
                         Anna Cullinan
Contact:                 acullina@nrcan.gc.ca
                         Tel: (613) 996-5071
                         www.oee.nrcan.gc.ca/




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program                     4
The Shelt air Group
December 2003
    Organization:            Natural Resources Canada (NRCan), Office of Energy Efficiency (OEE)

    Program:                 Industrial Energy Audit Incentive

    Type:                    Audit, Information, Financial


    Description:             The Industrial Energy Audit Incenti ve, administered by NRCan's Office of Energy Efficiency
                             (OEE), is designed to help offset the cost of hiring a professional energy auditor to conduct an
                             on-site audit at an industrial facility.
                             The audit incentive covers up to 50 percent of the cost of an energy audit to a maximum of
                             $5,000.

    Eligibility:             The incentive is available to industrial companies (companies involved in manufacturing,
                             mining and upstream oil and gas activities) in Canada who are registered as Industrial Energy
                             Innovators2. The following steps are required to receive the incentive:
                                   Register as an Industrial Energy Innovator
                                   Arrange for a professional energy audit contractor to develop a technical proposal for
                                    the audit. (NRCan has regional representatives available to help companies apply for
                                    the audit incentive and select audit contractors.)
                                   Complete NRCan's Industrial Energy Audit Incentive Application and Contribution
                                    Agreement form
                                   Submit the application form and the technical proposal for the audit to NRCan
                                   NRCan will review the application and will establish a contribution agreement for
                                    acceptable projects
                                   Arrange for the contractor to perform the energy audit and pay the contractor for the
                                    energy audit when the work has been completed satisfactorily
                                   Submit a claim for partial reimbursement of the audit to NRCan, which will include a
                                    standard claim form, a copy of the paid invoice and the energy audit report

    Scope:                   Canada-wide


    Initiation date:         Recruiting for the IEI began in mid-1995 through the Canadian Industry Program for Energy
                             Conservation (CIPEC)

    Related                  Industrial Energy Innovators gain access to a range of additional NRCan products and
    initiatives:             services such as:
                                   Notices of upcoming energy management workshops held nationwide,
                                   Employee referrals through ON-SITE, for qualified, low-cost energy management
                                    professionals who are ready to help with the design and implementation of energy
                                    efficiency plans,
                                   An energy efficiency benchmarking and best practices program for Canada's mining
                                    and manufacturing sectors (see: strategis.ic.gc.ca/eb)
                                   The EnerGuide for Industry labelling program, providing information to assist in the
                                    selection and purchase of energy efficient products for industry (see:
                                    www.oee.nrcan.gc.ca/egi/english/products.cfm )
                                   An international technical information network,


2
 To become an Industrial Energy Innovator, a company's President and/or Chief Executive Officer submits a letter
of commitment to the Chair of CIPEC's Executive Board agreeing to:
       develop and implement an energy efficiency improvement target and action plan;
       nominate an energy efficiency champion;
       track and report the results of their energy efficiency activities annually.
                                                                                TM
    Research of Business Sustainability Service Providers for SmartSteps             Business Program                   5
    The Shelt air Group
    December 2003
                            Seminars on new technologies and operating practices, and
                            A free newsletter issued twice monthly (Heads Up CIPEC)

Successes &            Not available
impacts:

Participants:          By January 2003, more than 375 companies had become part of this initiative, including:
                       Alcan Inc., Sleeman Brewing and Malting Co. Ltd., Lafarge Canada Inc., DuPont Canada Inc.,
                       Parmalat Dairy and Bakery Inc., Nortel (Northern Telecom Limited), Ontario Power
                       Generation Inc., Lilydale Cooperative Ltd., Sun-Rype Products Ltd., Kodak Canada Inc., Shell
                       Canada Products Limited, Air Canada Technical Services, and Canfor Corporation.
                        Tim Norris, Director
Contact:                Industrial Programs Division
                        Natural Resources Canada /Office of Energy Efficiency
                        580 Booth Street, 18th Floor
                        Ottawa ON K1A 0E4
                        Tel.: (613) 996-6872
                        Fax: (613) 992-3161
                        E-mail: tnorris@nrcan.gc.ca
                        cipec.peeic@nrcan.gc.ca
                        www.oee.nrcan.gc.ca/




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program                6
The Shelt air Group
December 2003
Organization:          Natural Resources Canada

Program:               Renewable Energy Deployment Initiative (REDI)

Type:                  Financial, Training


Description:           The Renewable Energy Deployment Initiative (REDI) for business is an incentive to help
                       business and industry purchase solar and biomass heating systems. Eligible business and
                       corporations can obtain up to 25% of the costs of feasibility studies, and up to 25% of
                       purchase and installation costs of a qualifying system, to a maximum of $80,000 per
                       application, and $250,000 per organization.
                       In remote communities, businesses, institutions and other organizations may be eligible for a
                       refund of 40% of the purchase and installation of a qualifying system, up to a maximum
                       refund of $80,000.
                       REDI is a 6-year, $24 million program, running from April 1998 to March 31, 2004. At this
                       point it is uncertain whether or not the program will be continued.

Eligibility:           Recipients of this fund can not receive other financial contributions from the Government of
                       Canada for the purchase and installation of the system.
                       Eligible systems include:
                             Acti ve solar hot water systems
                             Acti ve solar air heating systems
                             High efficiency and low emitting biomass combustion systems


                       Ground-source heat pumps (also known as earth energy systems, or geothermal or
                       GeoExchange systems) are not eligible for an incentive.
                       Eligible costs include:
                            Purchase of eligible equipment or systems
                            Feasibility studies to determine the technical and economic appropriateness
                             of the investment at a specific site
                             Design and simulation studies for a specific installation
                             Installation of a system
                             Commissioning costs related to the certification of the system under REDI

Scope:                 Canada-wide


Initiation date:       Announced in December 1997, and came into effect on April 1, 1998


Related                As of the date of preparing this document, the deadline for the REDI program has not been
                       extended beyond March 31, 2004. Natural Resources Canada is undergoing a review of the
initiatives:
                       REDI program and expects to make a decision in early 2004. Natural Resources Canada will
                       also be undertaking consultations with industry in early 2004 about the program.
                       Additional initiatives through the REDI program include:
                             Buyers‟ Guides and Technical Brochures for most renewable energy technologies
                              (e.g., solar water heating, biomass combustion, ground source heat pumps,
                              photovoltaics, and wind energy)
                             The RETScreen Pre-feasibility Tool, which contains equipment and weather
                              databases, case studies, and engineering manuals
                             Training and support on using the RETScreen
                            The EnerGuide for Industry Program, which is an energy rating program that uses the
                             familiar EnerGuide name and interactive tools to help industries make energy-wise

                                                                        TM
Research of Business Sustainability Service Providers for SmartSteps         Business Program                 7
The Shelt air Group
December 2003
                             industries choices when purchasing "off the shelf" equipment such as motors, dry-type
                             transformers, HVAC, lighting products, refrigeration products, boilers, compressors,
                             and pumps. The EnerGuide label provides the estimated energy consumption or
                             efficiency of the product and rates the energy performance of a product with others in
                             the same size and class.

Successes &            As of November 2003 there have been 438 applications to the program since it was
                       launched. 167 projects have been completed and 184 projects are on hold. The total value of
impacts:
                       all the projects is $67.8 million and REDI contributed $9.8 million.
                       In BC and the Territories, 26 high efficiency and low emitting biomass combustion systems,
                       29 solar hot water projects, and 15 solar air heating system project applications have been
                       received over the course of the program.

Participants:          Nyco-Wind Estates (Club House/Pool) (solar water heating) (BC)

                         Jeff Knapp
Contact:                 613-996-8632
                         jknapp@nrcan.gc.ca
                         www.nrcan.gc.ca/redi




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program                 8
The Shelt air Group
December 2003
Organization:         Natural Resources Canada

Program:              FleetSmart

Type:                 Information, Training


Description:          FleetSmart helps fleet managers, owners and owner-operators reduce fuel costs and vehicle
                      emissions and improve productivity through energy-efficient practices. FleetSmart covers all
                      aspects of fleet energy management - from vehicle specifications and maintenance to driver
                      training, alternative fuels and state-of-the-art transportation technologies.

Eligibility:          Membership in FleetSmart is free, and is open to companies that have offices in Canada which
                      operate fleets or that are involved in the transportation industry.

Scope:                Canada-wide


Initiation date:      This information was not available at time of report preparation.


Related                    A comprehensive fleet energy management tool kit
initiatives:               Driver training resources
                           FleetSmert workshops
                           FleetSmart Discussion Board
                           Freight Sustainability Demonstration Program

Successes &           This information was not available at time of report preparation.
impacts:
                       Highway trucking: Air Liquide, Bell City, Bison Trucking, Charlesbourg Road Transport Training
Participants:          Centre, Thomson Terminals - Cyril Hawkins, Economy Carriers Ltd., Flanagan Food, J.E.
                       Fortin Transport, Instinct Trucking, Kleysen Transport, Loeb Inc, Mill Creek, Neptune Food,
                       Northern Resource , Patrick Gervais, Reimer Express Driver Training Institute Inc., SERCA
                       Foodservice Inc. (Pacific Division), SGT 2000, Terra Nova Transport, Transport L. Bilodeau &
                       Fils Ltée, Wayne Lugg, Woodstock Transport
                       Pickups, Vans, Trucks: Modern Dry Cleaners
                       City transit: Cornwall Transit , Hamilton Transit
                       School buses: Les Transports A. Moore Inc.
                       Highway coach: Farwest Bus Line
                       Municipalities and utilities: City of Edmonton, City of Ottawa, City of Peterborough, Cornwall
                       Transit
                       Forestry: Location Gaétan Lévesque Inc., Michael Mallock Trucking, Stora Enso Port
                       Hawkesbury Ltd.
                       Cars & Minivans: Blue Line Transportation, London Police Force, Ontario Ministry of
                       Transportation, Robert Q Airbus
                       Bob Smith
Contact:               FleetSmart Program
                       Office of Energy Efficiency
                       Natural Resources Canada
                       580 Booth Street, 18th Floor
                       Ottawa ON K1A 0E4
                       Tel: (613) 992-9608
                       Fax: (613) 952-8169
                       Email: fleet.smart@nrcan.gc.ca
                       http://oee.nrcan.gc.ca/fleetsmart/home.cfm?PrintView=N&Text=N


Program:              Dollars to $ense Workshop (Natural Resources Canada)

                                                                         TM
Research of Business Sustainability Service Providers for SmartSteps          Business Program                 9
The Shelt air Group
December 2003
 Description:          The Office of Energy Efficiency offers three one-day Dollars to $ense workshops, which include
                       information on energy efficiency savings tips that will: reduce operating and production costs,
                       reduce greenhouse gas emissions, increase operational efficiency and support a better work
                       environment.
                       More than 5,000 registrants representing organizations Canada-wide have already attended
                       these workshops.
                       The cost for the workshops:
                       One Day - $295.00
                       Two Days - $520.00
                       Three Days - $700.00

 Contact:              http://oee.nrcan.gc.ca/workshops/index.cfm?Text=N



 Program:              Energy Efficiency Employee Awareness for Industry (Natural Resources
                       Canada)

 Description:          The Toolkit for Your Industrial Employee Awareness Program helps companies develop and
                       implement an energy efficiency awareness programs . The goal is to allow employees to
                       identify how they can improve the energy efficiency of the heating, cooling, lighting and
                       mechanical systems.

 Contact:              indust.innov@nrcan.gc.ca
                       http://oee.nrcan.gc.ca/english/workshops.cfm

N ATIONAL RESEARCH COUNCIL OF CANADA

 Program:               CANADIAN TECHNOLOGY N ETWORK (NATIONAL RESEARCH C OUNCIL OF
                        CANADA)

 Description:           The CTN provides small and medium enterprises (SMEs) with access to a wide range of
                        technology and related business assistance through a cross -country network of organizations
                        and advisors. While not dealing specifically with High Performance Manufacturing, there are a
                        number of institutions that deal with research in new technologies, materials and
                        manufacturing.
                        The CTN's cross-country network of advisors provide small or medium -sized technology
                        related businesses access to new and innovative resources which offer integrated and
                        coordinated service delivery.
                        One of the programs offered by the CTN is the Industrial Research Assistance Program
                        (IRAP), which provides Canadian SMEs value-added technological and business advice,
                        financial assistance and a range of other innovation assistance. (see: http://irap-pari.nrc-
                        cnrc.gc.ca/english/main_e.html)

 Contact:               Diana Nacer
                        Innovation & Network Advisor, British Columbia
                        3250 East Mall
                        Vancouver, BC V6T 1W5
                        Tel: (604) 221-3109
                        Fax: (604) 221-3101
                        E-Mail: diana.nacer@nrc-cnrc.gc.ca
                        www.nrc.ca/ctn

N ATIONAL ROUND TABLE ON THE ENVIRONMENT AND THE ECONOMY

 Program:               MEASURING ECO-EFFICIENCY IN BUSINESS (N ATIONAL R OUND TABLE ON

                                                                          TM
 Research of Business Sustainability Service Providers for SmartSteps          Business Program                   10
 The Shelt air Group
 December 2003
                       THE ENVIRONMENT AND THE ECONOMY)

 Description:          NRTEE has identified a set of indicators and targets to help business and other sectors
                       become more eco-efficient and to help them understand the implications of those targets for
                       developing new technologies. These indicators and a rationale are presented in a report
                       entitled Calculating Eco-efficiency Indicators: A Workbook for Industry and is available on-line
                       at the NRTEE web site.

 Contact:              Gene Nyberg
                       National Round Table on the Environment and the Economy
                       Telephone: (613) 995-7581
                       Facsimile: (613) 992-7385
                       E-mail: nybergg@nrtee-trnee.ca
                       www.nrtee-trnee.ca/Publications/HTML/BK_Measuring-Eco-efficiency_E.htm

INDUSTRY CANADA

 Program:               STRATEGIS (INDUSTRY CANADA WEB SITE)

 Description:           Industry Canada is a federal government department with a mandate to help make Canadians
                        more productive and competitive in the knowledge-based economy. Resources include:
                            Manufacturing Industries Branch, which provides information on advanced
                             manufacturing and materials (www.strategis.gc.ca/mib)
                            The Canadian Business Environmental Performance Office (BEPO), an Internet-
                             based information product developed in partnership among all levels of government,
                             industry, academia and associations. BEPO seeks to increase awareness among
                             Canadian businesses of the importance of environmental performance to their
                             profitability and competitiveness. The on-line office provides access to information and
                             people on a variety of environm ental performance subjects. (Canadian Business
                             Environmental Performance Office): http://strategis.ic.gc.ca/SSG/me00033e.html#)
                            The Building Sustainable Enterprises Ec o-efficiency Workshop
                             (http://strategis.ic.gc.ca/epic/internet/inbse-
                             ced.nsf/vwGeneratedInterE/home?OpenDocument)
                            Corporate Sustainability Reporting Toolkit , which is an on-line Toolkit containing
                             information and guidance on several key points, including: benefits for reporters; key
                             elements of a good quality report; and, Canadian and international case studies and best
                             practices. This Sustainability Reporting Toolkit was developed in response to an industry
                             identified need to have more information and guidance on practices related to corporate
                             sustainability reporting. The content is based on an assessment of industry needs
                             undertaken by the Federal government and Stratos Inc. The aim of the Toolkit is to help
                             Canadian businesses meet their reporting needs by providing a guide to what to
                             consider when developing a sustainability report. It is targeted primarily at companies
                             that are not currently reporting this kind of information. It is also relevant to experienced
                             sustainability reporters by highlighting a number of best practices.
                             (www.sustainabilityreporting.ca)

 Contact:               Strategis: www.ic.gc.ca




                                                                          TM
 Research of Business Sustainability Service Providers for SmartSteps          Business Program                  11
 The Shelt air Group
 December 2003
C ANADIAN COUNCIL OF HUMAN RESOURCES FOR THE ENVIRONMENT INDUSTRY /H UMAN
R ESOURCES D EVELOPMENT CANADA

 Organization:          Canadian Council of Human Resources for the Environment Industry/
                        Human Resources Development Canada

 Program:               CCHREI Internship Subsidies

 Type:                  Financial, Information


 Description:           Human Resources Development Canada provides funding to the Canadian Council of Human
                        Resources for the Environment Industry (CCHREI) to help SMEs hire individuals trained and
                        knowledgeable in the environmental sector. The funding is available as subsidies of up to
                        $12,000 to employers who wish to hire young professionals whose work activities are related
                        to the protection of the environment and/or the conservation of its natural resources a nd meet
                        the following criteria:
                              Under the age of 30.
                              Graduate of a post secondary-institution (i.e. College, University, Tech. or Trade
                               school).
                              Eligible for full-time employment (i.e. not returning to school).
                              Unemployed or underemployed (i.e. work outside their field of study, work under
                               contract, or work part-time).
                              Canadian citizen or landed immigrant.
                              Has not previously participated in a Federal youth employment/education program
                               (previous participants of summer employment programs are still eligible), and
                             Has the intention to obtain a permanent position in the environment industry.
                        CCHREI supplies a database of hundreds of pre-screened candidates that are work-ready
                        under these criteria.

 Eligibility:           To be eligible to receive the subsidy, organizations must meet the following criteria:
                              Organization must be Canadian owned or a Canadian subsidiary
                              The position must be full-time for the duration of the program
                              The organization cannot access another wage subsidy for this position
                              A wide range of positions may qualify as long as they have a significant environmental
                               component
                        Applications from organizations will be prioritized based on the following criteria:
                              The organization has not previously participated
                              The organization is a small-medium sized enterprise (SMEs)
                              The duration of the internship (preference given to internships with longer durations)
                              The likelihood of the internship to result in full time employment
                              The position allows interns to gain experience in science and technology

 Scope:                 Canada-wide

 Initiation date:       1997


 Related                International Environmental Youth Corp. (IEYC)
 initiatives:           National Environmental Youth Corp. (NEYC)
                        Building Environmental Aboriginal Human Resources (BEAHR) Internships




                                                                          TM
 Research of Business Sustainability Service Providers for SmartSteps          Business Program                  12
 The Shelt air Group
 December 2003
Successes &            Over 1,800 individuals have gained real employment opportunities through this program.
impacts:

Participants:          Not available

                         Jeremy Brown
Contact:                 Suite 1450, 700 - 4th Avenue SW
                         Calgary, AB
                         T2P 3J4
                         Tel: (403) 233-0748
                         Fax: (403) 269-9544
                         info@cchrei.ca
                         www.cchrei.ca




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program             13
The Shelt air Group
December 2003
ENVIRONMENT CANADA

 Organization:          Environment Canada

 Program:               The Ecological Gifts Program

 Type:                  Financial


 Description:           Environment Canada's Ecological Gifts Program has enabled individual and corporate
                        landowners to donate ecologically-sensitive land to an environmental charity or government
                        body. An "ecogift" can be a donation of land or a partial interest in land - such as a
                        conservation easement, covenant or servitude. Donors are ensured that the land will be
                        managed according to mutually agreed-upon conservation goals and objectives, and donors
                        are also eligible to receive income tax benefits for their donation.
                        Ecogift donors receive a tax receipt for the full value of their donation that can be applied
                        against 100 per cent of their net annual income. Corporations deduct the amount directly,
                        while individuals use it to calculate a non-refundable tax credit. Any unused portion of the
                        receipt may be carried forward for up to five years. And only 25 per cent of the capital gain is
                        taxed, instead of the usual 50 per cent. Donors are strongly advised to obtain independent tax
                        advice when considering making an ecogift, to ensure that all tax implications are clearly
                        understood.
                        Donors can also reduce their capital gain by designating the amount of the gift to be a lower
                        amount, between its fair market value and its adjusted cost base (usually the original
                        purchase price). This designated amount is also used to calculate the tax benefit.

 Eligibility:           Landowners of ecologically sensitive land in Canada.


 Criteria:              In order for donors to receive the ta x benefits associated with the Ecological Gifts Program,
                        Environment Canada or a designated authority must certify that the land is ecologically
                        sensitive and that the recipient is approved to receive the gift. En vironment Canada must also
                        certify the fair market value of the donation.
                        Donors are encouraged to initiate their donation early in the calendar year if they wish to use
                        the resulting tax benefits the same year. Potential donors should seek independent financial
                        and legal advice before proceeding with an ecogift donation, to ensure that the implications
                        are clearly understood. Landowners usually take the following steps to donate their land:
                              Arrange their donation
                              Prepare and file information on ecological sensitivity
                              Apply for certification of the value of the donation, and
                              Finalize the donation.

 Scope:                 Canada-wide.


 Initiation date:       1995


 Related                Not applicable
 initiatives:

 Successes &            Over 280 ecogifts valued at over $64 million have been donated Canada -wide, protecting
 impacts:               nearly 22,000 hectares of natural habitat.


 Participants:          Donor identities are not disclosed; however 30% of donors are corporations. A few recipients
                        of donated land included: Islands Trust Fund, Province of BC, Regional District of Comox-
                        Strathcona, City of Surrey, The Land Conservancy of BC, Nature Trust BC, and Nature
                        Conservancy of Canada.



                                                                          TM
 Research of Business Sustainability Service Providers for SmartSteps          Business Program                14
 The Shelt air Group
 December 2003
Contact:               Blair Hammond
                       Environment Canada
                       5421 Robertson Road
                       RR 1
                       Delta BC V4K 3N2
                       Tel: (604) 940-4647
                       Fax: (604) 946-7022
                       blair.hammond@ec.gc.ca
                       www.cws-scf.ec.gc.ca/ecogifts/intro_e.cfm




Program:              The Green Lane (Environment Canada)

Description:          The Green Lane, an Environment Canada's web site, is a comprehensive resource for
                      information, tools and services on environmental science and technology. The Green Lane
                      provides information on:
                            environmental issues;
                            methods of preventing and reducing pollution;
                            environmental success stories and solutions; and
                            links to research, development and technology support programs.

Contact:              Environment Canada Inquiry Centre
                      351 St. Joseph Boulevard
                      Gatineau, Quebec
                      K1A 0H3
                      Tel: (819) 997-2800 or 1(800) 668-6767
                      Fax: (819) 953-2225
                      Email: enviroinfo@ec.gc.ca
                      www.ec.gc.ca/




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program            15
The Shelt air Group
December 2003
Organization:          Environment Canada

Program:               The Environmental Choice M Program database

Type:                  Information

                                                    M
Description:           The Environmental Choice Program (ECP), Environment Canada's ecolabelling program,
                       provides a market incentive to manufacturers and suppliers of environmentally preferable
                       products and services, and thereby helps consumers identify products and services that are
                       less harmful to the environment (through the Program's official symbol of certification - the
                       EcoLogo M).
                                                    M
                       The Environmental Choice Program‟s mission is to encourage the supply of products and
                       services that are more environmentally responsible and to help organizations and consumers
                       buy "green”, by offering an unparalleled online database listing of products and services that
                       are third-party verified and certified environmentally responsible.

Eligibility:           All


Criteria:              --


Scope:                 Canada-wide


Initiation date:       1988


Related                EcoBuyer Newsletter
initiatives:           EcoBuyer Website www.ecobuyer.org (resource and information)

Successes &            Over 200 companies and more than 3,000 products are certified and listed in the database.
impacts:

Participants:          Not available

                            Carolyn Miya zaki
Contact:                    Environmental Choice Program
                            c/o TerraChoice Environmental Services Inc.
                            1280 Old Innes Suite 801
                            Ottawa, Ontario K1B 5M7
                            Tel: 1(800) 478-0399
                            Fax: (613) 247-2228
                            ecoinfo@terrachoice.ca
                            www.environmentalchoice.com




                                                                          TM
Research of Business Sustainability Service Providers for SmartSteps           Business Program               16
The Shelt air Group
December 2003
Program:               GHG Emission Registry (Voluntary Challenge & Registry Inc.)

Description:           The main goal of the Voluntary Challenge & Registry (VCR) is to encourage organizations
                       from all sectors of the economy to accept greater accountability for greenhouse gas (GHG)
                       generation, serving as a catalyst to ensure that Canada's overa ll climate change objectives
                       are addressed by both private and public sectors through voluntary actions. VCR provides 3
                       registries for voluntary participation in greenhouse gas reductions :
                             The Entity GHG Challenge Registry™
                             The Canadian GHG Reductions Registry™
                             The Canadian GHG Credit Registry™

Eligibility:           All sectors


Criteria:              The Entity GHG Challenge Registry is Canada's only publicly accessible national registry of
                       voluntary greenhouse gas baselines, targets, and reductions based on individual entities
                       and/or facilities. The Registry component serves to record the actions planned and executed
                       by registrants, providing them with the opportunity to exchange information and to share best
                       practices with their peers.
                       The Canadian GHG Reductions Registry has been developed to provide a service for
                       organizations that wish to have GHG Reduction projects validated and their annual emission
                       reductions registered. The annual emission reductions and subsequent transactions (sale,
                       retirement) are also tracked in this registry.
                       The Canadian GHG Credit Registry has been designed to post and track government
                       sanctioned GHG emission reduction credits (rules and regulations as yet to be determined)
                       and Registered GHG Emission Reductions (RERs) that have been permanentl y retired
                       through VCR Inc. The RERs acronym refers to these "Registered Emission Reductions" that
                       are the result of project activities.

Scope:                 Canada-wide


Initiation date:       October 1997
                       September 18, 2003 (added the Canadian GHG Reductions Registry™ and the Canadian
                       GHG Credit Registry™)

Related                Not applicable
initiatives:

Successes &            1,160 organizations have now registered with VCR Inc.
impacts:

Participants:          Avalon West School Board, Banff Mineral Springs Hos pital Corporation, Black Knight Inn,
                       Canadian Gas Association (CGA), Domtar Inc, John Abbott College, Ramada Hotel
                       (Downtown Calgary), VanCity Savings Credit Union, and XL Properties Inc.
                         Voluntary Challenge & Registry Inc.
Contact:                 170 Laurier Avenue West, Suite 600
                         Ottawa, Ontario K1P 5 V5
                         Tel: (613) 565-5151
                         Fax: (613) 565-5743
                         info@vcr-mvr.ca
                         www.vcr-mvr.ca




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program                17
The Shelt air Group
December 2003
CORPORATE / UTILITY SERVICES AND TOOLS
VANC ITY

Organization:      VanCity

Program:           Green Business Loans

Type:              Financial


Description:       VanCity pro vides Green Business Loans to businesses seeking to implement environmental
                   solutions.

Eligibility:       Green business loans are available to businesses that are either:
                        Seeking to fund operational improvements that will benefit the business and the
                        environment, or
                        A "Green enterprise" seeking funds to achieve specific business goals with positive
                        environmental impacts.
                    The loan must be used to finance operational improvements or 'gre en' business goals that will
                    lead to significant environmental benefits in areas such as: pollution prevention, resource
                    conservation, waste reduction, ecosystem protection or restoration, energy conservation or
                    renewable energy, and sustainable harvesting of natural resources .
                       The business must also meet the following criteria:
                          Has been in operation for at least 6 months,
                          Operates an enterprise in British Columbia,
                          Has fewer than 250 employees and less than $12 million in annual revenues,
                          Demonstrates solid management and a sound business case for financing, and
                          Demonstrates ethical practices that meet or exceed community standards.

Scope:             BC-wide


Initiation         2002
date:

Related            A related initiative is the Conservation Loan Fund. This Fund is designed for small and medium
                   sized businesses that are aiming to significantly improve the environment, but who present a
initiatives:
                   higher risk due to limited value of collateral, limited track record, are in a new sector or are
                   developing a new technology. This fund provides for loans of up to $500,000. Conservation
                   financing is offered through VanCity Credit Union, VanCity Capital Corporation, and Ecotrust
                   Canada.
                   VanCity is working to develop a path of support for business including grants, technical assistance,
                   loans, etc. They also want to work with partners to cross -promote services that offer business
                   better environmental outcomes.

Successes &        This information is confidential.
impacts:

Participants:      Primarily businesses in Greater Vancouver, Fraser Valley and Greater Victoria, however specific
                   loan information is confidential.
                       Andrea Harris
Contact:               CSR Project Manager
                       Tel: (604) 877-7939
                       andrea_harris@vancity.com
                       www.vancity.com


                                                                             TM
 Research of Business Sustainability Service Providers for SmartSteps             Business Program            18
 The Shelt air Group
 December 2003
Organization:         VanCity

Program:              Clean Air Car Loan3

Type:                 Financial


Description:          VanCity is offering members a special Prime + 0% Clean Air Car Loan for hybrid vehicles. This
                      loan will help offset the higher purchase cost of hybrid vehicles.

Eligibility:          An y VanCity member is eligible for the loan. The program is primarily targeted to business
                      owner operators, some taxis, and regular VanCity retail members.

Criteria:             Currently, the vehicle purchased must be a gasoline-electric hybrid. In 2004, VanCity is planning
                      to expand this program to include selected natural gas cars, trucks, and vans that are super -ultra
                      low emissions.

Scope:                BC-wide


Initiation date:      Mid 2003


Related               Not applicable
initiatives:

Successes &           CO2 emissions have been reduced by 73 tonnes by replacing gasoline vehicles with hybrid
                      electric cars. The actual number of vehicles purchased through the loan program is confidential
impacts:
                      information.

Participants:         Participants to-date are primarily in the Lower Mainland, Fraser Valley and Greater Victoria. One
                      example is Novex Couriers who have already converted six of their fleet vehicles to hybrid cars.
                       Andrea Harris
Contact:               CSR Project Manager
                       VanCity
                       Tel: (604) 877-7939
                       andrea_harris@vancity.com
                       www.vancity.com




3
  VanCity is considering changing the name to the Clean Air Auto Loan and expanding the program to
include ot her vehicles such as super ultra-low emission vehicles.
                                                                         TM
Research of Business Sustainability Service Providers for SmartSteps          Business Program                  19
The Shelt air Group
December 2003
Organization:          VanCity

Program:               Co-op Grant and Loan Programs

Type:                  Financial


Description:           The Community Partnership Grants program provides grants to Co-operatives in the range of
                       $250 to $10,000.

Eligibility:           Businesses structured as co-operatives or as non-profits are eligible for the loans. Applicants
                       must meet the following set of Program Criteria:
                              Community Participation: projects should begin with a community decision-making
                              process.
                              Education: projects should have educational value that extends beyond the project or
                              event.
                              Locally Focused: the project must impact the Lower Mainland, Fraser Valley or Greater
                              Victoria area, and directly benefit the local community.
                              Not for Profit: the project should be carried out through a not for profit, cooperative, or
                              charitable community organization.
                       The Community Partnership program considers projects and programs that meet one or more
                       of the following principles:
                       1) Economic Self-Reliance: VanCity will consider supporting projects and programs that
                       promote:
                            The right to livelihood and the elimination of poverty
                            Access to employment, training, and education for marginalized and at-risk groups
                            Local control over resources and in decision-making processes.
                       2) Environmental Responsibility: VanCity will consider supporting projects and programs that:
                            Promote environmental understanding and participation in activities that enhance the
                             environmental well-being of local communities
                            Protect indigenous species and their habitats
                            Support environmental sustainability.
                        3) Social Justice: VanCity will consider supporting projects and programs that:
                            Eradicate discrimination and promote equality for marginalized groups
                            Eliminate barriers to education, resources and decision-making for marginalized and
                             at-risk groups.

Scope:                 BC-wide


Initiation date:       A long-running VanCity program


Related                There are a range of other grants and loans available from VanCity
initiatives:

Successes &            Not available
impacts:

Participants:          Primarily Greater Vancouver, Fraser Valley and Greater Victoria, for example Eco -Lumber
                       Co-op (Richmond) and the Co-operative Auto Network.
                        Andrea Harris, CSR Project Manager
Contact:                Tel: (604) 877-7939 andrea_harris@vancity.com            www.vancity.com


                                                                         TM
Research of Business Sustainability Service Providers for SmartSteps          Business Program                   20
The Shelt air Group
December 2003
BC HYDRO

Organization:          BC Hydro

Program:               Green Power Certificates

Type:                  Financial


Description:           BC Hydro is now selling Green Power Certificates from 100% generated-in-BC green
                       electricity to domestic business customers on a pilot basis. Each Green Power Certificate has
                       a face value of one megawatt hour (MWh) of green electricity. BC H ydro has a commitment to
                       meet 10% of new demand, through 2010, with new green power sources. The Green Power
                       certificate program helps to meet this target.
                       BC Hydro is purchasing this electricity from independent power producers, all of which have
                       been assessed against social and technology-specific low environmental impact criteria.
                       Most of the green electricity generated in 2003 is from small hydro projects, which has met
                       specific criteria to ensure they have minimal impact on existing aquatic and terrestrial
                       ecosystems. A small amount of the electricity may also be provided by landfill gas and
                       biomass projects.
                       Purchasers of the Green Power Certificates receive a basic recognition package, and
                       additional recognition is provided to those that purchase enough Green Power Certificates to
                       completely offset the electricity used by offices or facilities.
                       The basic recognition package includes:
                              A Certificate
                              Rights to use Green Power Certificates logo, which is provided on CD along with usage
                               guidelines
                              Communications Planning Tool Kit (How to develop a communications plan, Key
                               messages, and Media release template)
                              Regular updates on the positive impacts of Green Power Certificates purchases
                              Poster template
                              Recognition in the Vancouver Sun, and
                              Recognition on the BC Hydro web site.
                       The recognition package for 100% Offset of electricity also includes:
                              Online site signage template, and
                           A plaque.
                       
                        Green power is defined by BC Hydro as socially responsible electricity generated with
                       minimal environmental impact from renewable resources.

Eligibility:           The business must be a BC Hydro customer and a minimum purchase of 50MWh required
                       annually.

Scope:                 BC-wide


Initiation date:       2002 (pilot stage).


Related                Additional PowerSmart for Business Initiatives include:
initiatives:                  The e.Catalog, of energy-efficient products for businesses
                              The Power Smart Partner program (see separate profile)
                              Financing support (see separate profile)
                              The Business to Business program in which businesses partner with BC Hydro to
                               deliver Power Smart solutions and products to their customers.




                                                                          TM
Research of Business Sustainability Service Providers for SmartSteps           Business Program             21
The Shelt air Group
December 2003
Successes &            45 customers currently participate in the program.
impacts:               According to the BC Hydro scorecard, 498 GW.h of new power from green sources was
                       installed as of March 31, 2002, which is higher than BC Hydro‟s target of 350 GW.h that it set
                       for itself for that milestone date.
                        Coast Capital Savings
Participants:           Earthsource Cooling Operations
                        Envision Credit Union
                        ESCO Ltd.
                        GVRD
                        Ocean Pacific Management
                        RBC Financial Group
                        Swiss Water Decaffeinated Coffee Company Inc.
                        Save-On-Foods
                        Simon Fraser University
                        Prism Engineering Ltd.
                        Tel: (604) 431-9463
Contact:                604-224-9376
                        incentives@bchydro.com
                        www.bchydro.com




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program                 22
The Shelt air Group
December 2003
Organization:         BC Hydro

Program:              PowerSmart Partner Program

Type:                 Financial, Tools


Description:          The PowerSmart Partner Program consists of three main subprograms:
                      Energy Saving Opportunity Identification Funding, in which BC Hydro provides funds for
                      eligible businesses to identify electrical energy-saving opportunities. These funds may be used
                      to hire an Energy Manager, for conducting an electrical energy audit, for accessing design
                      assistance for new buildings and for building recommissioning.
                      The Incentive Fund, which finances cost-effective electrical energy-saving projects. Proposals
                      are evaluated through a competitive review process. Proposal applications are reviewed
                      approximately every six weeks.
                      The e.Points Bonus, which is an ongoing recognition program, which rewards companies that
                      meet 5% electrical efficiency targets with further financial incentives. Every e.Point a company
                      earns has a value of one dollar, which can then be redeemed towards a BC Hydro approved
                      electrical energy-saving capital project.

Eligibility:          An organization can become a Power Smart Partner if it spent at least $50,000 on electricity in
                      the last year, and the organization is willing to:
                            commit to improving an organization‟s overall electrical energy efficiency by at least 5%
                            develop a Power Smart action plan outlining the key strategies, priorities, and actions an
                             organization will take to achieve its target
                            provide funds that match those provided by BC Hydro to identify energy-saving
                             opportunities (schools, universities, colleges and hospitals do not require matching funds)
                            sign a Power Smart Partner Program agreement outlining the organization‟s
                             commitment, targets and the personnel who will be responsible for carrying out the plan
                            e.Points are available to all Power Smart Partners and there are no fees or charges to
                             enroll
                      For the Incentive Fund, projects must:
                            have a simple payback of greater than two years
                            be fully operational within 12 months for commercial/institutional facilities and 18 months
                             for industrial facilities
                            provide at least a 0.3 GW.h/yr in electrical energy savings
                            be a new initiative
                            not have an agreement with a consultant or contractor to implement the energy-saving
                             measures before signing a Power Smart Incentive Fund Agreement

Scope:                BC Hydro customers


Initiation date:      2001


Related                     A related program is the Design Assistance Program, which helps a business plan and
                             design a cost effective and energy-efficient building. BC Hydro will work with an
initiatives:
                             organization‟s design team to explore opportunities to optimize build ing systems at the
                             very early stages of the building project. Design Assistance brings the experience and
                             expertise of BC Hydro‟s energy experts to work alongside the design team. BC Hydro
                             helps evaluate the building's energy use and advises on the energ y impact of design
                             alternatives. Using its state-of-the-art Building Energy Simulation Tool (BEST), BC Hydro
                             provides feedback on the quantifiable benefits and costs of various design options,
                             ensuring a more efficient, comfortable and marketable building.



                                                                         TM
Research of Business Sustainability Service Providers for SmartSteps          Business Program                  23
The Shelt air Group
December 2003
Successes &           BC Hydro established conservation targets for residential and business customers through its
                      PowerSmart programs. Its targets for FY 2003, FY 2004, and FY 2005 are 240, 450, and 500
impacts:
                      GWh respectively.

Participants:         Examples of PowerSmart members include:
                           Creo Inc.
                           Save-on-Foods
                           VanCity
                           Envision Financial
                           BC Hydro head office
                           Fairmont Hotels and Resorts
                           Hudson Bay Company
                           Labatt Breweries
                           Vancouver International Airport

Contact:              www.bchydro.com/business/pspartner/pspartner1009.html
                      604-224-9376




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program               24
The Shelt air Group
December 2003
Organization:         BC Hydro

Program:              e.Review

Type:                 Audit, Information


Description:          The Power Smart e.Review is a free service that provides a detailed, customize d profile of a
                      facility's energy use to help identify opportunities to reduce energy and costs.
                      The on-line tool provides:
                            A breakdown of a facility's annual energy use
                            A comparison of energy use against other facilities
                            Low and no-cost measures for immediate savings
                            Long-term energy-saving opportunities and
                            An action plan
                      Since BC Hydro no longer handles billing data for BC Gas, participants must manually enter
                      natural gas billing data.
                      The tool requires the user to spend about 30 minutes to enter data and complete the analysis.
                      The energy profile tool is designed for a single facility, with one electrical meter, heated with
                      electricity, central steam, or fossil fuel (natural gas, oil, or propane) for the following building
                      types:
                            Stand-alone retail
                            Strip mall
                            Large mall
                            Grocery store
                            Motel/Hotel
                            Primary school
                            Secondary school
                            Extended care
                            High-rise office (4 storeys or more)
                            Low-rise office (3 storeys or less)

Eligibility:          All BC Hydro business customers


Scope:                All BC Hydro business customers


Initiation date:      2001


Related               The tool may be expanded to cover other facilities in the future.
initiatives:

Successes &           Not available
impacts:

Participants:         This information was not available at the time of report preparation.


Contact:              ewh.bchydro.bc.ca/eReview/scripts/main.asp




                                                                         TM
Research of Business Sustainability Service Providers for SmartSteps          Business Program                   25
The Shelt air Group
December 2003
Organization:          BC Hydro

Program:               Product Incentive for Businesses

Type:                  Financial


Description:           The Power Smart Product Incentive Program provides financial incentives to business
                       customers who replace existing inefficient products with eligible energy-efficient technologies.
                       Financial incentives for installing eligible energy-efficient products range from $2 - $30 per
                       product. Products that will receive an incentive include a variety of lighting products (compact
                       fluorescent lights, LED exit lights, more efficient T8 fluorescent lights, high pressure sodium
                       lighting, etc) as well as vending machine sensors.
                       A P ower Smart Alliance member or participating distributor can help a company determine
                       what products are most suitable for its facilities.

Eligibility:           BC Hydro business customers are eligible to participate in the program. The program will be
                       of interest to hospitals, hotels and motels, office buildings, restaurants, retailers, schools,
                       strata councils, and warehouses and industrial facilities.
                       The following energy-efficient technologies are currently eligible for an incentive through the
                       Power Smart Product Incentive Program:
                          T8 Fluorescent Lighting
                          Compact Fluorescent Lighting (CFL)
                          Light Emitting Diode (LED) Exit Signs
                          Energy-Efficient Metal Halide Lighting
                          Pulse Start Metal Halide Lighting
                          High Pressure Sodium Lighting, and
                          Vending Machine Sensors
                       A minimum of $200 is required per incentive application.
                       Incentive funding is not available for projects already underway.

Scope:                 BC Hydro business customers


Initiation date:       November 2003


Related                It is anticipated that this program will run for 2 to 3 years (i.e., into 2 005 or 2006).
initiatives:

Successes &            This is a new program and therefore as of yet there are no measurable results to report.
impacts:

Participants:          For the first month of the program, participants have been general commercial an d
                       institutional organizations.

Contact:               incentives@bchydro.com
                       Phone: 604 522-4713




                                                                           TM
Research of Business Sustainability Service Providers for SmartSteps            Business Program                   26
The Shelt air Group
December 2003
TRANSLINK

 Organization: Translink

 Program:           Employer Pass Program

 Type:              Financial, Information


 Description:       The Employer Pass Program allows qualified organizations to provide their employees with a
                    personalized annual transit pass, through payroll deductions. The program includes passes for
                    both conventional transit (valid on buses, SkyTrain and SeaBus), and passes for West Coast
                    Express. Employees pay for the pass through payroll deduction with the total annual cost for the
                    pass divided evenly between employee pay periods throughout the year. The employer then pays
                    TransLink for the passes held by all staff in their organization. Passholders must pay an ini tial
                    non-refundable $15 fee to cover the cost of pass production.
                    The benefits are an approximate 15% discount over the cost of purchasing standard monthly
                    transit passes.

 Eligibility:       An y employer can sign onto the program provided that they agree with the terms outlined in the
                    accompanying Employer Agreement and meet the minimum requirement of 25 staff willing to
                    commit to the program for at least one year. Once an employer signs up, with the minimum
                    enrollment, individuals in that organization may enroll during any calendar month.

 Initiation         This information was not available at the time of report preparation.
 date:

 Related            TransLink provides the following services to support the Employer Pass Program:
 initiatives:       Relocation Assistance
                    TransLink can help evaluate locations or prepare employees for their new commute.
                    Transit Open Houses
                    TransLink can provide transportation information to a company‟s worksite! With its Customer
                    Information software, personalized transit itineraries can be prepared for employees.
                    Transit Information Displays
                    TransLink will provide transit information display for a company‟s employees for use in a display
                    in a central location.
                    New Employee Orientation
                    If there are a number of new employees starting at the same time, Trans Link can help them by
                    telling them the best transit routes to get to their worksite.

 Successes &        This information was not available at time of report preparation.
 impacts:

 Participants:      This information was not available at time of report preparation.

                    TDM Department
 Contact:           TransLink
                    1600 - 4720 Kingsway
                    Burnaby, BC V5H 4N2
                    Tel: (604) 453-4616
                    Fax: (604) 453-4633
                    http://www.translink.bc.ca/Programs_and_Services/Employer_Pass_Program/default.asp




                                                                         TM
 Research of Business Sustainability Service Providers for SmartSteps         Business Program                 27
 The Shelt air Group
 December 2003
ASSOCIATION / NON-PROFIT SERVICES AND TOOLS
SCIENCE C OUNCIL OF BC

 Organization:          Science Council of BC

 Program:               Eco-Efficiency Partnership

 Type:                  Audit, Financial


 Description:           The Eco-Efficiency Partnership (EEP) was created to assist BC-based small- and medium-
                        sized manufacturing enterprises become more competitive through process efficiency. The
                        EEP establishes a cost sharing arrangement with participating companies, where EEP
                        provides matching funds to a company to pay a qualified consultant‟s fee. The current
                        maximum cost-sharing amount is $6,000.
                        The retained consultant conducts the following tasks:
                             Review the company's operations to identify opportunities for efficiency (e.g., areas in
                              a plant where use of energy, material, water, etc. could be reduced)
                             Work with the company to develop site-specific options to address the opportunities
                              identified in the initial assessment
                             Provide a report detailing the approximate capital costs, the projected savings, and
                              other pros/cons of project implementation
                             The process that a company goes through is broken down into an opportunity
                              assessment phase and a feasibility assessment


                        The Eco-Efficiency Partnership is supported by a steering Committee consisting of BC Hydro;
                        Canadian Environment Industry Association; Environment Canada; Fraser Basin Council;
                        Greater Vancouver Regional District; Industrial Research Assistance Program of the National
                        Research Council; Industry Canada; Science Council of British Columbia; and Western
                        Economic Diversification Canada.

 Eligibility:           Eligible organizations include small- and medium-sized manufacturing enterprises in BC, that:
                             Employ at most 500 employees corporately
                             Are willing to innovate and take measured risk
                             Designate an employee with authority to be the Eco-Efficiency Partnership champion
                              within the company
                             Ensure active participation of select company employees
                             Provide some company information to a qualified consultant
                             Can demonstrate the viability of the company
                             Ensure the retained consultant uses EEP Principles and follows EEP Reporting
                              Guidelines

 Scope:                 BC-wide


 Initiation date:       The program ran as a pilot from January 2001 to October 2001 under the name EcoDesign
                        Innovation Pilot Program . A second pilot ran from 2002 to 2003 under its current name. The
                        program is now on hold, and it is anticipated that a decision whether or not to continue the
                        program will be made in early 2004.




                                                                        TM
 Research of Business Sustainability Service Providers for SmartSteps        Business Program                  28
 The Shelt air Group
 December 2003
Related                N/A
initiatives:

Successes &            Nine companies participated in the program between 2001 and 2003.
impacts:               The overall results from the first seven initiatives include:
                             8,525 GJ in natural gas reduction
                             225,900 kWh in electricity reduction
                             56,700 m3 in water use reduction
                             56,700 m3 in wastewater discharge reduction
                             13,400 m3 in hazard materials reduction, and
                             480 tonnes in GHG (CO2e) reduction.
                       Case studies documenting results of each project are available upon request.

Participants:          Past participants include: Happy Planet Foods Inc. (Vancouver), South Alder Greenhouse
                       Ltd. (Delta and Surrey), Sunrise Soya Foods Ltd. (Vancouver), and Superior Tofu Ltd.
                       (Vancouver)
                         Mark Jeffre y
Contact:                 Manager, Eco-Efficiency Partnership
                         Innovation and Science Council of BC
                         Tel: (604).438-2752 x228
                         Fax: (604) 438.6564
                         mjeffrey@scbc.org
                         www.scbc.org




                                                                         TM
Research of Business Sustainability Service Providers for SmartSteps          Business Program          29
The Shelt air Group
December 2003
ENVIRONMENTAL YOUTH ALLIANCE

 Organization:                Environmental Youth Alliance

 Program:                     Green Workplace Program

 Type:                            Audit

 Description:                 The Green Workplace program is a no-to-low cost service designed to help small and medium
                              size businesses reduce the environmental impact of their operations through cost saving
                              solutions. The program is coordinated by the Environmental Youth Alliance (EYA), who hire
                              and train youth teams to conduct audits.
                              The program includes:
                                   A confidential audit of business operations;
                                   Customized research on cost saving solutions;
                                   Provision of resources, contacts and service providers; and
                                   A written action report and client follow-up.
                              The main focuses of the program are energy efficiency, waste reduction and paper
                              purchasing. Businesses sign a participation agreement to commit to at least one
                              recommendation within a set period of time and the Environmental Youth Alliance will verify
                              the results at that specified time.
                              Young people in partnership with the project coordinator and technical mentors conduct the
                              audits. This dimension adds the social benefit of engaging young people in cutting edge fields
                              of work and enhancing their skill base. Youth in this Green Workp lace program are aged 18
                              to 30.
                              The program is partially funded by En vironment Canada‟s EcoAction program. Additional
                              revenue is obtained from fundraising and a small fee for service (generally less than $500
                              depending on the scope of work and size of company).

 Eligibility:                 Small and medium size businesses (<500 employees)


 Scope:                       Greater Vancouver, with the main focus to date being in Vancouver, Richmond, North
                              Vancouver, and Coquitlam.

 Initiation date:             January 2001


 Related                      The EYA is considering expanding the Green Workplace program to include an employee
                              engagement and education component and to provide support services for businesses as they
 initiatives:
                              implement solutions. It is anticipated that this additional feature of the program would be
                              launched in mid-2004.

 Successes &                  Approximately 30 companies have been audited since the program was initiated in 2001.
 impacts:                     The audits include information on energy reductions, greenhouse gas emissions avoided,
                              tonnes of waste reduced, effluent reduced, and number of trees saved4.

 Participants:                Audits have been completed for a range of different businesses, including: courier companies,
                              grocery stores, warehouses, retail outlets, office spaces, and magazine publishers. Specific
                              examples include: Capers Community Market Robson, Small Potatoes Urban Delivery,
                              Maquina Loca Laundromat, Nove x Couriers, Kayro Communications, Nature‟s Path, Crystal
                              Decisions, and Grouse Mountain.




 4
     Quantified performance measure w ill be available in January 2004.

                                                                                    TM
 Research of Business Sustainability Service Providers for SmartSteps                    Business Program           30
 The Shelt air Group
 December 2003
                        Satya Varon
Contact:                Environmental Youth Alliance
                        Tel: (604) 689-4463
                        Fax: (604) 689-4242
                        gwp@eya.ca

                        Cara Fisher
                        Environmental Youth Alliance
                        305 - 119 West Pender Street
                        Vancouver, BC V5Z-1S5
                        Tel: (604) 689-4463
                        Fax: (604) 689-4242
                        Email: gwp@eya.ca
                        www.eya.ca




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program   31
The Shelt air Group
December 2003
C ANADIAN BUSINESS FOR SOCIAL R ESPONSIBILITY

 Organization:                Canadian Business for Social Responsibility (CBSR)

 Program:                     CBSR Tools and Services5

 Type:                        Tools, Information


 Description:                 CBSR, a non-profit organization, provides a range of services and tools to support businesses
                              that are seeking to improve their corporate social responsibility. Both standard and
                              customized tools are available to members and non-members, including:
                                    An employee survey to assess awareness and support for Corporate Social
                                     Responsibility (CSR),
                                    The Good Company Guidelines to assess internal capacity for CSR by pinpointing
                                     performance gaps, and providing guidance on developing policies to address the gaps 6,
                                     An on-line library of best-practices, searchable by region, industry, company, and CSR
                                      practice area,
                                     The CSR Blueprint for strategy development,
                                     Sample CSR communications messages,
                                     The CSR 101 Presentation to introduce CSR to a board, executive or management
                                      team,
                                    The Introduction to CSR workshop to introduce broad audiences to CSR.
                              CBSR offers consulting services to help companies customize and deliver the above tools, and
                              to provide ongoing implementation support. A small business „CSR Starter Kit‟ will also be
                              available in January 2004.

 Eligibility:                 Available to members and non-members.


 Scope:                       CBSR has members Canada-wide.


 Initiation date:             CBSR was founded in 1995, and began offering advisory services in 2002.


 Related                      CBSR will be launching the SME Centre for Leadership and Innovation in January 2004, which
 initiatives:                 will focus delivery of specialized services to small and medium -sized enterprises.


 Successes &                  Not available
 impacts:

 Participants:                CBSR tools and services are used by many of its members. Founding members incl ude:
                              Alcan, Citizens Bank of Canada, Coast Capital Savings, DuPont Canada, Ethical Funds,
                              Hewlett-Packard (Canada) Inc., Metro Credit Union, Nike Canada, Scotiabank, The VanCity
                              Group. A list of current members is available at www.cbsr.bc.ca/membership/sample_lis t.cfm
                                Lisa Princic
 Contact:                       Membership Coordinator
                                Tel: (604) 323-2714
                                Fax: (604) 323-2715
                                lisa@cbsr.ca
                                www.cbsr.ca



 5
     More detail on the pricing structure for these tools and services are outlined in Appendix A.
 6
   While the guidelines apply to business of all siz es, some initiatives may be beyond the scope of smaller or start-up
 businesses. To allow for this differentiation, guidelines that are best suited for small and medium-sized businesses (SMEs) are
 flagged with a symbol.

                                                                                       TM
 Research of Business Sustainability Service Providers for SmartSteps                       Business Program                  32
 The Shelt air Group
 December 2003
B ETTER ENVIRONMENTALLY SOUND TRANSPORTATION

 Organization:          Better Environmentally Sound Transportation (BEST)

 Program:               Go Green Choices

 Type:                  Information, Training


 Description:           Go Green Choices is a regional transportation choices program designed to help employers
                        encourage sustainable commuting. Go Green Choices provides training, education and follow
                        up support to workplaces in the Greater Vancouver Regional District (GVRD). Working in
                        conjunction with employees and management, Go Green Choices provides tailored
                        assistance and help organizations with:
                              finding carpool and vanpool partners
                              bike/walk buddy programs
                              information about bus scheduling and routing
                              public transit incentive programs
                              pedestrian and bicycling guides
                              information about how Guaranteed Ride Home programs
                              advice on teleworking
                              employer services, including setting up a Go Green Coordinator in your workplace

 Eligibility:           Businesses in the Greater Vancouver area.


 Scope:                 Since the program's inception, over 300 Go Green Co-ordinators have been trained and
                        currently support over 100 businesses in the GVRD.

 Initiation date:       1997


 Related                Every year on Clean Air Day (first Wednesday of June) during National Environment Week,
                        BEST coordinates the Commuter Challenge in the Lower Mainland, joining over 30 other
 initiatives:
                        participating communities Canada-wide. The goals of the event are to have fun, raise
                        awareness of sustainable transportation options, and encourage people to try an alternative
                        to the single occupancy vehicle. This program has been running since 1996.

 Successes &            This information was not available at time of report preparation.
 impacts:

 Participants:          Harvey McKinnon & Associates, David Suzuki Foundation, Environment Canada, Mountain
                        Equipment Co-op, VanCity, and Ballard Power
                          Deanne LaRocque
 Contact:                 Go Green Choices
                          822-510 West Hastings Street
                          Vancouver BC V6B 1L8
                          Tel: (604) 689-4467 Fax. (604) 689-3224
                          admin@gogreen.com
                          www.gogreen.com




                                                                         TM
 Research of Business Sustainability Service Providers for SmartSteps         Business Program               33
 The Shelt air Group
 December 2003
C ANADIAN CHEMICAL PRODUCERS ASSOCIATION

 Organization:          Canadian Chemical Producers Association (CCPA)

 Program:               Responsible Care

 Type:                  Audit, Information


 Description:           Responsible Care is a membership based program that promotes the safe and
                        environmentally sound management of chemicals throughout their life cycl e. In addition to
                        meeting codes of practice, members must participate in CEO networking via leadership
                        groups, access public input through a national advisory panel, and provide mutual assistance
                        through sharing successful practices.

 Eligibility:           CCPA members.
                        The CEO or most senior executive of e very member of CCPA must commit to implement the
                        guiding principles and codes of practice of Responsible Care within three years of joining the
                        association and to be publicly verified as having done so. All companies are re-verified every
                        three years.

 Scope:                 Canada-wide


 Initiation date:       1988


 Related                Not applicable
 initiatives:

 Successes &            The initiative which began in Canada is now delivered in 47 countries across the world.
 impacts:

 Participants:            Currently about 70 member companies participate. Initiatives include:
                              Clean, Green Fuel for Sterling‟s Saskatoon Operation
                              Sterling Pulp's Saskatoon operation amongst top chemical operation in Canada.
                              Replenishment of wildlife at DuPont Canada‟s site at Maitland.
                              RohMax Canada holding a very successful open house at its Morrisburg plant.
                              Sterling performance at Buckingham, Quebec.
                              Cytec Canada Limited‟s land reclamation project in Niagara Falls, Ontario.
                              Chinook Group‟s odor abatement project at its plant in Sombra, Ontario.
                              Two community dialogue initiatives launched by Eka Chemicals Canada at two plants
                               in Quebec, and by Elf Atochem at its plant in Oakville, Ontario.
                              Shell Chemicals Canada‟s nationwide „red flag‟ project.
                              Vancouver-based Methanex Corporation‟s international operations
                         Sharon Hamilton
 Contact:                Responsible Care Coordinator
                         Canadian Chemical Producers' Association
                         Suite 805, 350 Sparks Street
                         Ottawa, Ontario K1R 7S8
                         Tel: (613) 237-6215 x234
                         Fax: (613) 237-4061
                         info@ccpa.ca
                         www.ccpa.ca/english/who/rc/




                                                                        TM
 Research of Business Sustainability Service Providers for SmartSteps        Business Program                  34
 The Shelt air Group
 December 2003
B UILDING OWNERS AND MANAGERS ASSOCIATION OF BC (BOMA)

 Organization:          Building Owners and Managers Association of BC (BOMA)

 Program:               GO GREEN

 Type:                  Audit/Certification


 Description:           BOMA BC launched the GO GREEN Program in September 2003. This voluntary program is
                        targeted to commercial buildings, that recognises building ownership that has implemented a
                        commitment towards environmental best practices.
                        Through the program, BOMA BC:
                              Establishes best practice benchmarks for different types of commercial buildings
                              Recognizes buildings that meet or exceed GO GREEN requirements
                              Assists buildings that do not meet the GO GREEN requirements

 Eligibility:           Member and non-member commercial buildings in BC


 Criteria:              To participate in the program, building owners, or representatives must complete the BOMA
                        GO GREEN Application and Declaration Form, and submit an application fee. All applicants
                        are subject to a verification review.
                        BOMA GO GREEN designation is valid for three years, after which point, buildings must re -
                        submit an application and declaration prior to the expiry date.
                        Criteria for the GO GREEN program were established following extensive consultation with
                        industry experts. The GO GREEN designation is awarded to buildings demonstrating
                        compliance with 10 measures of good practice in the following areas (a detailed list is
                        included with the application guide):
                              Resource Consumption
                              Waste Reduction and Recycling
                              Building Materials
                              Interior Environment
                              Tenant Awareness

 Scope:                 BC-wide


 Initiation date:       September 2003


 Related                The BOMA EARTH Award recognizes the highest level of excellence.
 initiatives:           BOMA GO GREEN is unique from LEED, which primarily applies to new construction.

 Successes &            Not available
 impacts:

 Participants:          Bentall

                          Paul LaBranche
 Contact:                 Executive Director
                          BOMA BC
                          556-409 Granville Street
                          Vancouver, BC V6C 1T2
                          Tel: (604) 684-3916
                          Fax: (604) 684-4876
                          pdl@boma.bc.ca
                          www.boma.bc.ca/gogreen.php


                                                                        TM
 Research of Business Sustainability Service Providers for SmartSteps        Business Program                35
 The Shelt air Group
 December 2003
C ANADIAN MANUFACTURERS & EXPORTERS

Organization:          Canadian Manufacturers & Exporters

Program:               Manufacturing & Innovation Best Practices

Type:                  Information


Description:           The Canadian Manufacturers & Exporters (CME) offers a number of programs aimed at
                       helping members network and share best practices, including:


                       Lean Consortium/Lean Enterprise
                       This program provides mentorship support to help CME members adopt b est practices
                       including those relating to resource efficiency.


                       Technology Visits Program (TVP)
                       TVP provides senior executives a hands -on opportunity to see in operation the latest
                       manufacturing technologies and innovative methods proven successful by lead ing-edge
                       companies Canada-wide. Visits generally take about a half-day and there is no charge to
                       attend a TVP visit.


                       Innovation Insights (ii)
                       Innovation Insights (ii) is designed to encourage and facilitate the exchange of operating
                       experiences between managers who have successfully introduced innovation and new
                       technology into their operations and those who wish to do so. Events cost of $150 per person
                       and include an interactive best practice presentation, a 'behind -the-scenes' tour and a
                       stimulating networking session and lunch.


                       Innovation Insights International (iii)
                       Innovation Insights International (iii) is similar in format to ii where senior level Canadian
                       manufacturers, team up with international hosts to explore, share and take away ideas of
                       excellence in 'best practices'.


                       BC Consortium for Manufacturing Excellence (CME)
                       The BC Consortium for Manufacturing Excellence is a Vancouver-based consortium of
                       manufacturers working towards world class performance in manufacturing.

Eligibility:           CME members are eligible for the programs


Scope:                 Canada-wide


Initiation date:       Canada-wide


Related                Additional events include Networking Breakfasts and workshops. The next planned
initiatives:           workshop will be help in the spring, and will focus on Industrial Energ y Efficiency.


Successes &            Not available
impacts:

Participants:          On average there are 12-25 participants for these events, sometimes as high as 60. A
                       complete list of members is available on the CME web site.



                                                                         TM
Research of Business Sustainability Service Providers for SmartSteps          Business Program                   36
The Shelt air Group
December 2003
                         Colin Hartwell (Lean Consortium/Lean Enterprise)
Contact:                 British Columbia Division
                         1100 Melville Street, Suite 1330 Vancouver, BC V6E 4 A6
                         Tel: 604-713-7808 Fax 604-713-7801

                         Jon Fenwick, Director (TVPi/ii)
                         5995 Avebury Rd, Missisauga, ON L5R 3P9
                         Tel: 905-568-8300 x294/800-268-9684 Fax: 905-568-8330

                         David Chao (BC Consortium for Manufacturing Excellence)
                         Tel: 604-736-2400 email: email@dchao.com

                         www.cme-mec.ca/




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program   37
The Shelt air Group
December 2003
R ECYCLING COUNCIL OF BC

 Organization:          Recycling Council of BC

 Program:               Materials Exchange Program

 Type:                  Service


 Description:           The Recycling Council of BC‟s Materials Exchange Program (RCBC Mex) is a free waste
                        matching service that can help individuals or businesses find alternative solutions to disposal
                        for industrial by-products, surplus materials and household or industrial waste. Companies
                        and individuals who have „waste‟ products call RCBC to have the materials listed. Similarly,
                        companies and individuals who are looking for „waste‟ products call to l ist their needs. The
                        RCBC MEX matches those who have materials with those who want the materials and an
                        exchange is made.

 Eligibility:           An yone


 Criteria:              The exchange works for a wide variety of materials, including:
                             Plastic Pails
                             Metal Drums
                             Office Supplies
                             Appliances
                             Bathtubs
                             CD Cases
                             Mattresses
                             Paper
                             Crushed Glass
                             Plastic Wrap
                             Grinding Stones
                             Cardboard Spools
                             Computers
                             Paint
                             Art Supplies
                             Industrial Chemicals

 Scope:                 BC


 Initiation date:       Not available


 Related                The RCBC has also provided a Recycling Hotline since 1990. The RCBC Recycling Hotline
                        is a comprehensive, toll-free service that provides information on waste reduction, recycling,
 initiatives:           disposal and pollution prevention throughout the entire province. Hotline staff answer over
                        200 calls per day, for over 50,000 calls per year, from all over BC. The RCBC Recycling
                        Hotline Database contains the largest variety of recycling and pollution -prevention information
                        in British Columbia on a variety of topics:
                             Depots and Services in the area
                             Government Regulations
                             Environmental Organizations
                             Hazardous Waste Information
                             An Overview of the 3Rs in BC (The Bigger Picture)
                             Water use and burning restrictions within the GVRD.

                                                                        TM
 Research of Business Sustainability Service Providers for SmartSteps        Business Program                  38
 The Shelt air Group
 December 2003
                                 The Latest and Greatest Information on seasonal programs and special events

Successes &             In 2002, the RCBC MEX helped keep 2,516 tonnes of waste out of BC landfills.
impacts:

Participants:           Not able to disclose

                            10, 119 West Pender St
Contact:                    Vancouver, BC
                            V6B 1S5
                            Canada
                            Tel: (604) 732-9253
                            Fax: (604) 683-7255
                            Email: mex@rcbc.bc.ca
                            www.rcbc.bc.ca



Program:              CLEANPRINT BC (ENVIRONMENT CANADA)

Description:          CleanPrint BC is the regional arm of CleanPrint Canada. The ultimate goal of CleanPrint BC is
                      to support improved environmental management practices in BC's flexography, screen and
                      offset printing operations, resulting in improved protection of the environment and human health
                      while maintaining economic competitiveness. Their strategy is to develop and pro vide printers
                      with the tools they need to prepare and support site-specific environmental management plans.
                      CleanPrint BC has developed:
                               Best Management Practices (BMP) Posters, with some easy-to-implement suggestions
                                for keeping your printing operation environmentally-friendly;
                               Detailed BMP Lists, with even more ideas for improving the environmental performance
                                of a shop;
                               How-to Guides for Preparing an Environmental Management Plan for either flexographic,
                                screen or offset printers, created especially for the printing industry, these contain many
                                examples with step-by-step instructions;
                               Environmental Policy Certificates, awarded to operations that successfully complete
                                Environmental Management Plans.
                               A list of environmental experts from within the printing industry who have volunteered to
                                help BC printing operations at no charge; and
                               Information on environmental regulations that apply to printing operations in B.C.
                      A few of the CleanPrint BC members include:
                               Ad-Print Markings Ltd.
                               BC Ministry of Water, Land and Air Protection
                               City of Vancouver
                               Flint Ink
                               Fuji Graphic Systems Canada

Contact:              Clint Davies (Chair)
                      clintdavies@shaw.ca
                      Art Seto (CleanPrint Coordinator)
                      778-772-9988 tuxseto@telus.net
                      http://www.cleanprint.org/bc/html/a_01.htm




                                                                            TM
Research of Business Sustainability Service Providers for SmartSteps             Business Program                    39
The Shelt air Group
December 2003
Program:              B USINESS AND SUSTAINABLE DEVELOPMENT (BSD) GLOBAL
                      (INTERNATIONAL INSTITUTE FOR SUSTAINABLE DEVELOPMENT)

Description:          Business and Sustainable Development (BSD) is a global guide intended to encourage
                      business people to develop a vision of a sustainable company, translate that vision into a
                      management action plan and turn sustainability into a competitive advantage.
                      The BSD Global web site explains the strategies and tools that companies can draw on to
                      translate an aspiration of sustainability into practical, effective solutions. Case studies from
                      around the world are provided as an example of each measure. The site's si x sections cover:
                           Current issues: briefings on specific sustainable development topics from a business
                            perspective
                           Strategies and tools: how to incorporate the principle of sustainability into everyda y
                            business activities, illustrated by real-life examples
                           Markets: business opportunities arising from sustainable development
                           Banking and investment: spotlight on how sustainable development is being
                            approached by the financial services industry
                           Working with NGOs: how businesses are forging working partners hips with lobby
                            groups
                           Training opportunities: how universities and professional training providers can help
                            industry leaders incorporate sustainability into their business strategies
                        International Institute for Sustainable Development
Contact:                161 Portage Avenue East, 6th Floor
                        Winnipeg, Manitoba
                        R3B 0Y4
                        Tel: (204) 958-7700
                        Fax: (204) 958-7710
                        Email: info@iisd.ca

                        www.bsdglobal.com



Program:              ENVIROREADY REPORT (ENVIROREADY)

Description:          An y organization that meets or exceeds the requirements in ISO 14001 can obtain an
                      EnviroReady Report from a professional accountant with the appropriate recognition. The
                      Report was conceived to help Small and Medium -Sized Enterprise (SMEs) gain additional
                      credibility with customers, investors, bankers, insurers and other interested parties. It was
                      designed to address the issue of credibility for self-declared organizations where and when the
                      cost of certification is not justified, market drivers do not support the demand for certification,
                      or the relationship between the entities involved does not require certification. While many will
                      continue to use third-party registration for their higher risk or core operations, the EnviroReady
                      Report offers a cost effective means of providing an umbrella of accountability. Additionally,
                      larger companies have indicated a willingness to accept the EnviroReady Report from their
                      lower risk or smaller suppliers as confirmation of EMS implementation.

Contact:              The ISO 14000 Registry
                      18 Timber Run Court
                      Campbellville, Ontario
                      L0P 1B0
                      Tel: (905) 659-4462 or 1(800) 277-3776
                      Fax: 905.659.4463
                      Email: info@14000registry.com
                      http://www.14000registry.com




                                                                        TM
Research of Business Sustainability Service Providers for SmartSteps         Business Program                   40
The Shelt air Group
December 2003
Program:              B EST FOOT FORWARD PROGRAM (THE DOWNTOWN VANCOUVER BUSINESS
                      IMPROVEMENT ASSOCIATION)

Description:          The DVBIA's Best Foot Forward Program asks members to conduct a monthly "walkabout"
                      through their specific downtown district. They identify problems like graffiti, garbage, poor
                      lighting, vagrancy and property damage, all of which directly affect the perceptions and
                      enjoyment of the area.
                      Comprehensive, user-friendly checklists covering a vast range of concerns, are used during
                      these patrols. All reports are analyzed to pro vide an up-to-date snapshot of the downtown.
                      Each month over 100 audits are performed throughout the 23 audit areas. The City or relevant
                      authorities are notified of problems and the DVBIA resources monitor solutions for these "hot
                      spots."
                      Those who have contributed to this project report considerable success, and sense of
                      personal satisfaction. By participating in at least one 30-minute "walkabout" per month,
                      individuals can make a significant contribution to the quality of life in this community.

Contact:              Suite 1790
                      401 West Georgia St.
                      Vancouver, BC V6B 5 A1
                      Tel: (604) 685-7811
                      Fax: (604) 685-7812
                      http://www.downtownvancouver.net/content/dsp_content.cfm?fuse=dvbia&box=d_home




Program:              N ORTH SHORE RECYCLING PROGRAM

Description:          The NSRP provides most programs to the North Shore community free of charge (excluding
                      some materials) and is available, with the assistance of the Community Education Team, to
                      answer waste reduction questions, from where to get free paint for community group projects
                      to how to set up a garbage-free event. This program is unique in that it crosses municipal
                      boundaries and offers a fairly comprehensive set of programs.
                        Heidi Schimpl
Contact:                North Shore Recycling Program
                        Community Programs Coordinator
                        604.984.9730.
                        schimplh@dnv.org
                        www.nsrp.bc.ca/community/index.html




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program               41
The Shelt air Group
December 2003
Program:              THE CANADIAN CO-OPERATIVE ASSOCIATION (CCA) PROGRAMS

Description:          The Canadian Co-operative Association offers three financial assistance programs for Co -op
                      business:
                      Co-opsTEL
                      Co-opsTEL is a new telecommunications program developed exclusively for both large and
                      small co-operatives who are members of CCA. This service is a joint program of the Canadian
                      Co-operative Association and the Co-op Housing Federation of Canada, and is provided
                      through a special arrangement with Sprint Canada. Through this program, members of BCCA
                      will pay business telephone rates of 6.5 cents per minute anywhere in Canada, at any time,
                      and 7.5 cents for the U.S.
                      Youth co-op
                      BCCA members will be able to access assistance for organizing their annual general meetings,
                      community events, fundraisers, and other special events through the services of a new Youth
                      Co-op that is being developed by BCCA to provide employment and training opportunities for
                      young people associated with our youth program.
                      Co-op technical assistants pool program (co-op tap)
                      The Co-op Technical Assistance Pool is a new initiative to promote co-operation among co-
                      ops, and to provide quality co-op education, training, and technical assistance. This service will
                      be available to BCCA members, and the foundation of its success will be the support and
                      involvement of its membership.
                      Recruitment Criteria:
                      All nominees to the TAP program are required to have the specific expertise relating to the
                      area of technical assistance that they would provide. A resume or outline of the candidate's
                      professional experience, skills, and training should accompany candidate applications for the
                      TAP program. BCCA will draw up a list of technical assistants that will be recruited as
                      members of the TAP program, with final approval to be made by the BCCA Executi ve. The list
                      will be drawn up on the basis of level of professional experience, the number of candidates
                      identified for each service, the range of expertise covered by the TAP team as a who le, and the
                      availability of individual candidates.
                      Applicant Criteria:
                      All applicants to the Co-op TAP program must be members in good standing of BCCA. Co-op
                      TAP applicants will be required to adhere to the terms of the applicant criteria as regarding:
                           the minimum per diem technical assistance fee ($150)
                           travel and out-of-pocket expenses for Co-op TAP technical assistants, and
                           the maximum allowable draw on the program (total amount of days assistance is
                            received and total number of technical services used).
                       Suite 230 - 1737 West 3rd Avenue
Contact:               Vancouver BC V6J 1K7
                       Tel: 604.662.3906
                       Fax: 604.662.3968
                       general@ccabc.bc.ca
                       http://www.ccabc.bc.ca/home.html




                                                                        TM
Research of Business Sustainability Service Providers for SmartSteps         Business Program                  42
The Shelt air Group
December 2003
Program:              COOPZONE

Description:          CoopZone is Canada's new co-operative development system. They offer a variety of
                      information resources, including how co-operatives can address business and community
                      opportunities and help generate ideas about co-ops. They can also connect co-operatives to
                      co-op development expertise in their area.

Contact:              http://www.coopzone.coop/engMain.html




Program:               C OMPANY RELIABILITY REPORTS (BETTER BUSINESS B UREAU OF
                       MAINLAND BC)

Description:           The Better Business Bureau of Mainland B.C. serves all of British Columbia except Vancouver
                       Island, the Peace River District and the Columbia Valley. It is one of nearly 150 Better
                       Business Bureaus across the U.S. and Canada. They are a private, non-profit, self-regulatory
                       organization, dedicated to promoting fairness and honesty in the marketplace. The Better
                       Business Bureau provides information about individual companies, including customer
                       experience with the company; the company's res ponse to Bureau requests for substantiation
                       of its advertising claims; government actions, if any, against it; the Bureau's complaint
                       experience with the company. The Bureau may rate the company's business record as
                       satisfactory, unsatisfactory or neutral.

Contact:               404-788 Beatty Street
                       Vancouver, BC V6B 2 M1
                       Tel: (604) 682-2711




Program:               ASPECT TRAINING WORKS (THE ASSOCIATION OF SERVICE PROVIDERS
                       FOR EMPLOYABILITY AND C AREER TRAINING)

Description:           ASPECT Training Works provides a $3,000 training allowance for each new employee. $750
                       is available for new employees requiring on-the-job training, a maximum of $3,000 is available
                       per new employee requiring industry recognized training and a maximum of $1,500 is
                       available for existing employees requiring industry recognized training. The individual can be a
                       full or part time employee.
                        Shannon Confortin
Contact:                Training Innovations Inc.
                        #201-3997 Henning Drive
                        Burnaby BC
                        V5C 6N5
                        Tel: (604) 298-4757
                        Email: shannon@training-innovations.com




                                                                        TM
Research of Business Sustainability Service Providers for SmartSteps         Business Program                 43
The Shelt air Group
December 2003
Program:              ENVIRONMENTAL PURCHASING GUIDE (C ITY OF RICHMOND)

Description:          To assist staff in selecting products and services that promote a healthy environment, the City
                      of Richmond has adopted an Environmental Purchasing Policy and an Environmental
                      Purchasing Guide. While created in Richmond, the Environmental Purchasing Guide was
                      designed to assist municipal staff across British Columbia. It includes information of the
                      following:
                            Environment Purchasing Matters
                            Considerations Before You Buy
                            Guidelines For Purchasing Specific Kinds of Products
                                             o     General Building Maintenance
                                             o     Janitorial Products
                                             o     Vehicles and Maintenances
                                             o     Furniture and Office Systems
                                             o     Office Equipment and Related Services
                                             o     Office Supplies
                                             o     Lighting and Lighting Systems
                                             o     Construction, Renovation, Demolition
                                             o     Parks, Recreation Amenities and Landscaping
                                             o     Special Programs
                            Sample Specifications
                            Recycled Products Listing, GVRD
                            Reference Materials

Contact:              The City's Environmental Purchasing Guide can be downloaded, in Adobe Acrobat PDF
                      format
                      (http://www.city.richmond.bc.ca/environment/policy/purchasing_guide/purchasing_guide.htm ).




                                                                         TM
Research of Business Sustainability Service Providers for SmartSteps          Business Program               44
The Shelt air Group
December 2003
Program:              CANADIAN ECO-INDUSTRIAL NETWORK

Description:          The Canadian Eco-Industrial Network is a membership association of public and private
                      organizations designed to serve as an information clearinghouse for eco -industrial network
                      developers and practitioners in Canada. The goals of the CEIN are to increase awareness of
                      the benefits of eco-industrial networking and related approaches; and to generate new
                      opportunities for eco-industrial network project partnerships and business development.
                      There are 5 levels of membership in the CEIN, each with different benefits:
                           Leader - $10,000
                           Ally - $5000
                           Supporter - $2000
                           Member - $500
                           Associate Member - free
                      The Canadian Eco-Industrial Network also offers the following initiatives:
                      Virtual Marketplace - The e-Business Card Index is a comprehensive site that lists the
                      members of the Canadian Eco-Industrial Network and describes the products and services that
                      they offer. As the membership of the CEIN grows, the Virtual Marketplace will evolve into a
                      database that is searchable by product, services, geographic area, industry, and other criteria.
                      The Eco-Industrial Advantage – The Eco-Industrial Advantage is the official publication of the
                      Canadian Eco-Industrial Network. It is a bi-annual report on recent & upcoming events,
                      opportunities, technological developments, studies, educational programs & other information
                      pertaining to eco-industrial networking.
                      Participants in the Canadian Eco-Industrial Network include:
                           AMEC
                           Alberta's Industrial Heartland
                           Carole Burnham Consulting
                           CH2M Hill
                           City of Greater Sudbury
                           Dalhousie University
                           e4 Partners Inc.
                           Eco-Industrial Solutions Ltd.
                           Environment Canada
                           ERIN Consulting Ltd.
                           Natural Resources Canada
                           Sault Ste. Marie Economic Development Corporation
                           Sustainable Resources Management Inc
                           T.J. McCann & Associates
                       Canadian Eco-Industrial Network
Contact:               1560 Bayview Ave. Suite 305
                       Toronto, Ontario Canada M4G 3B7
                       Tel: (416) 686-5887
                       Fax: (416) 971-9844
                       Email: cein@peck.ca
                       http://www.greenroofs.ca/cein/main.html




                                                                        TM
Research of Business Sustainability Service Providers for SmartSteps         Business Program                 45
The Shelt air Group
December 2003
Program:              C2P2 TOOLS AND SERVICES (CANADIAN C ENTRE FOR POLLUTION
                      PREVENTION)

Description:          The Canadian Centre for Pollution Prevention (C2P2) encourages actions that avoid or
                      minimize the creation of pollution and waste – pollution prevention (P2). C2P2 is a non-profit,
                      non-government organization supported by members and sponsors. Its Board of Directors
                      represents business, governments, trade associations and academia.
                      The organization provides a range of tools and services, including:
                           Education and Outreach: Online Resources and Links; newsletters; and Information
                            Enquiry Service.
                           P2 Program Support: In terms of P2 Planning, Strategy Development, Practical Support
                            Tools, support in research and writing, training, and event planning.
                        Chris Wolnik, Executive Director
Contact:                100 Charlotte Street
                        Sarnia, ON N7T 4R2
                        Tel: 519-337-3423 or 1-800-667-9790
                        Fax: 519-337-3486 or e-mail info@c2p2online.com
                        www.c2p2online.com



Program:              R ETROFIT PROGRAM (GREEN BUILDINGS BC / BCBC)

Description:          The Retrofit Program encourages BC-funded school districts, universities, colleges and health
                      care institutions to improve their energy and water efficiency, and reduce their greenhouse
                      gas emissions and waste generation.
                      In this program, BC Buildings Corporation facilitates the procurement of retrofit services from
                      the private sector for retrofits of facilities operated by school districts, universities, colleges and
                      health care institutions. BCBC's services are currently offered at no charge. Retrofits under
                      this Program will generally involve measures such as more efficient lighting systems,
                      upgraded heating, ventilating and air conditioning systems, efficient water fixtures and
                      innovative waste management systems.
                      The utility savings generated repay the total cost of building retrofits and financial risks are
                      transferred to third parties. Utility savings are either guaranteed by the firm delivering the
                      retrofit or insured by a licensed insurance company.
                      A detailed summary of eligibility requirements is available at:
                      www.greenbuildingsbc.com/retrofit/program_eligibility.html
                        Brian Miltimore
Contact:                Client Liaison Manager
                        Green Buildingss BC
                        3350 Douglas Street
                        Victoria, BC V8Z 3L1
                        Tel: (250) 952-8800 Fax: (250) 952-8297
                        retrofitprogram@greenbuildingsbc.com
                        www.greenbuildingsbc.com/retrofit/index.html




                                                                          TM
Research of Business Sustainability Service Providers for SmartSteps           Business Program                    46
The Shelt air Group
December 2003
Program:              EMA WORKSHOPS AND CONFERENCES (ENVIRONMENTAL MANAGERS
                      ASSOCIATION (EMA) OF BC)

Description:          EMA hosts workshops and conferences focused on exploring opportunities to reduce
                      environmental impacts of buildings and businesses. The 2003 conference focused on
                      "Greening your Business, Buildings and Bank Account".

Contact:              John Bartell, jbartell@axionnet.com




Program:              BUSINESS ALLIANCE FOR LOCAL LIVING ECONOMIES (BALLE)

Description:          BALLE Objectives (as stated on their web site):
                           Direct resources, organizing tools and sustainable economic development models to
                            local networks, that encourage:
                                  o      Local ownership of businesses
                                  o      Creating a sense of community and place
                                  o      Structuring business ownership for community accountability
                                  o      Appropriately scaled production for regional and renewable (zero -waste,
                                         closed loop) production
                                  o      Changing consumers to customers through education
                                  o      Community investment: financing socially & ecologically responsible
                                         businesses and the retention of capital within a community
                                  o      Public policies that support independent, local businesses
                                  o      Economic Democracy
                           Link local living economies through our online international marketplace of
                            independently-owned, community-based businesses
                           Organize events that bring these business owners together
                           Connect capital to living economy enterprises
                           Support national and local public policies which strengthen independent local
                            businesses and farms, promote equity and protect the environment.
                       Vancouver Chapter
Contact:               Penny Scott
                       Coordinator, BALLE BC
                       p 604.947.2941e
                       pscott@maximillien.com
                       www.livingeconomies.org/balle/




                                                                        TM
Research of Business Sustainability Service Providers for SmartSteps         Business Program               47
The Shelt air Group
December 2003
Program:              CANADIAN ENERGY RESEARCH INSTITUTE

Description:          The Canadian Energy Research Institute (CERI) is an independent, non -profit research
                      institute committed to excellence in the analysis of energy economics and related
                      environmental policy issues in the producing, transportation, and consuming sectors. The
                      Institute's principal mandate is to conduct studies to assist industry and government parties in
                      finding solutions to energy problems and formulating practical energy policies.
                      CERI provides information and services to governments and industry relating to energy,
                      including:
                           Various technical and policy publications and conferences
                           Training seminars


                      The focus areas of the Institute include oil, natural gas, and electricity.
                          Phil Prince
Contact:                  President & CEO
                          Canadian Energy Research Institute
                          #150, 3512 - 33rd St. NW
                          Calgary, AB T2L 2A6
                          Tel: (403) 282-1231 Fax: (403) 284-4181
                          pprince@ceri.ca / ceri@ceri.ca
                          www.ceri.ca


Program:              SUSTAINABLE ENTERPRISE ACADEMY (SCHULICH SCHOOL OF BUSINESS,
                      YORK UNIVERSITY)

Description:          The Sustainable Enterprise Academy (SEA) provides Executive Seminars on Corporate
                      Sustainable Development taught by leading-edge practitioners. The Business Leader Seminars
                      are four day residential programs offered twice a year.
                      Issues covered can include:
                               The environmental, social, and economic drivers for sustainability in business
                               Business and government roles in global sustainability
                               Opportunities and threats facing business
                               Drivers and sustainable opportunities in emerging markets
                               Management tools for sustainable business development
                               Scenarios for sustainable business in the 21st Century
                               The business case for sustainable development
                               Role of government - as practitioners, policy setters and enablers of sustainable
                                development
                               Personal development and corporate learning
                               The new triple bottom line

Contact:              Brian Kelly Director
                      Sustainable Enterprise Academy
                      Erivan K. Haub Program in Business & Sustainability
                      Schulich School of Business, Room N-211
                      York University
                      4700 Keele Street
                      Toronto, Ontario
                      M3J 1P3 CAN AD A
                      Tel: (416) 736-5268 Fax : (416) 736- 5195
                      Email: SEA @schulich.yorku.ca
                      www.SustainableE nterpriseAcademy.org


                                                                          TM
Research of Business Sustainability Service Providers for SmartSteps           Business Program                48
The Shelt air Group
December 2003
Program:              TRANSFAIR CANADA WEB SITE
                      TRANSFAIR is Canada's only independent certification organization for fair trade coffee, tea,
Description:          cocoa and sugar. The FAIR TR ADE CERTIFIED logo is an independent certification that
                      adheres to monitoring criteria and standards set out by the FAIRTR ADE L ABELING
                      ORGANIZATIONS INTERNATION AL (FLO).
                      The TRANSFAIR C AN ADA Fair Trade Certified Logo guarantees consumers that their
                      coffee, tea, cocoa and sugar originates from FLO monitored producers in Latin America, Africa
                      and Asia.


                      Canadian importers and distributors must follow certain criteria, namely:
                           pay a set minimum price that covers the costs of production
                           advance payments or extend credit to producers to help avoid debt while financing the
                            next year's production, and
                           agree to longer term trading relationships that provide producers with added security to
                            plan for the future and promote sustainable production practices.

Contact:              251 Bank St.
                      Suite 302
                      Ottawa, ON K2P 1 X3
                      Tel: 613-563-3351 Fax: 613-237-5969
                      Toll free: 1-888-663-FAIR
                      Email: fairtrade@transfair.ca
                      http://www.transfair.ca/




                                                                        TM
Research of Business Sustainability Service Providers for SmartSteps         Business Program                49
The Shelt air Group
December 2003
SUMMARY

There is a wealth of programs and tools available to businesses in Greater Vancouver that are
seeking to improve their environmental sustainability. These programs include:
     Financial support (e.g., loans, grants, and subsidized employee programs),
     Access to experts (e.g., contractors with expertise in eco-efficiency),
     Training programs, and
     Technical support documents and tools (e.g., software, guidelines).

Many of the programs currently offered are targeted towards energy efficiency measures. These
programs are largely delivered by the federal government, or by utilities. In contrast, materials
management/waste reduction and water conservation programs are typically del ivered by
regional or municipal governments. While the federal government and utilities offer a broad suite
of sustainability programs and services to business, other organizations such as NGOs offer
more targeted niche programs to fill gaps.

There are also numerous other programs, with different objectives that could be accessed to
support a business‟ sustainability initiatives. For example, the ASPECT program profiled in this
report provides funding to train staff, and although their criteria does not include an environmental
focus, environmental training could be supported through the program.

RECOMMENDATIONS

        Recommendation 1
        That the GVRD conduct a survey of a representative sample of businesses (from each of
        Business Services Group‟s target sectors) to gain a better understanding of the barriers
        to accessing these programs, such as:
              Lack of awareness and understanding of program opportunities by businesses,
              Businesses perception that application processes are complex,
              Market and funding incentives and disincentives to implement actions,
              Businesses may not know that they are eligible for particular program, and
              Other perceived or actual barriers.


        Recommendation 2
        That the GVRD consider acting as a referral provider to a targeted set of programs. Thi s
        would be carried out by GVRD accessing information about program participants from
        program providers, and conducting follow-ups with these participants to let them know
        about other related programs that they may be of benefit to them.

        The benefit of this approach is that companies that access one of these programs are
        likely candidates for other similar programs. An example of this is Novex, which has
        used the Environmental Youth Alliance‟s Green Workplace Program and VanCity‟s Clean
        Air Car Loan Program.




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program      50
The Shelt air Group
December 2003
        Recommendation 3
        That the GVRD investigate developing a web portal, similar to the portal provided by the
        Better Buildings Program. This web portal could present summary information compiled
        in this report, organized by sectors, and by type of program (e.g., funding, guidelines etc,
        and by resource). For this to be done, the information compiled in this report would
        require organizing and converting into a format suitable for the web portal.

        Recommendation 4
        That the GVRD develop a targeted approach for each sector to encourage them to
        access these programs. For example, there are proportionally fewer industrial
        companies in the region, so these companies could be contacted individually.

        Recommendation 5
        That the GVRD focus emphasis on the economic advantages of participating in these
        programs in communication materials.

By undertaking these recommendations, the GVRD could fill an important coordination,
communication and outreach, and matchmaker role for businesses wanting to improve the
sustainability of their operations and practices.




                                                                       TM
Research of Business Sustainability Service Providers for SmartSteps        Business Program     51
The Shelt air Group
December 2003

								
To top