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					Water System Name:           EPA#      Lab Contact Name:             Phone#          E-Mail Address:


Cheshire County Complex      2494010   Robert Riendeau               603-399-7300    rriendeau@co.cheshire.nh.us




City of Concord              0501010   Pat Myers                     225-8696        pmyers@onconcord.com


UNH/Durham Water Supply      0691010   Brian Gallagher               862-1390        Brian.Gallgher@UNH.edu


Exeter Water Department      0801010   Paul A. Roy                   603-773-6169    wto@exeternh.org
Gorham Water and Sewer
Dept.                        091010    Kurt L. Johnson               (603)466-3104   dpatrygorhamws@ne.rr.com
Hanover Water Works
Company                      1071010   John F. Dumas                 603 - 640 - 3144 john.dumas@hanovernh.org
City of Lebanon Water
Department                   1321010   Jim Angers, Scott Poirier     603-448-2514    water@lebcity.com;jim.angers@lebcity.com;scott.poirier2lebcity.com


Manchester Water Works       1471010   David Paris / Cheryl Wood     603-624-6482    dbparis@manchesternh.gov ; cwood@manchesternh.gov


Newport Water Works          1741010   Robert K. Naylor              603-863-4271    waterandsewer@newportnh.net


Pennichuck Water Work        1621010   Gary Tetley                   603-913-2378    gary.tetley@pennichuck.com


City of Rochester            2001010   Chris Silke                   603-335-4291    chris.silke@rochesternh.net


Salem Water                  2051010   Maria Poor or Bill Daly       890-2171        mpoor@ci.salem.nh.us or wdaly@ci.salem.nh.us
Somersworth Drinking Water
Treatment Facility         2151010     Allen Breton or Ian Rohrbacher 603-692-2268   somersworthwtp@verizon.net
Swains Lake Village Water
District                     0151010   Stan Swier                    664-2581        stanswier@metrocast.net


Woodsville Water and Light   1101040   Bill Harris                   603-747-8115    WATERDOC52@YAHOO.COM
Do you test for Free Chlorine?:
On-Line? In Lab? In Field?


No         Yes        Yes




Yes        Yes        Yes


Yes        Yes        Yes


Yes        Yes        Yes

Yes        Yes        Yes


Yes        Yes        Yes


Yes        Yes        Yes


Yes        Yes        Yes


Yes        Yes        Yes


Yes        Yes        Yes


Yes        Yes        Yes


Yes        Yes         No


Yes        Yes        Yes


Yes        Yes        Yes


Yes        Yes         No
Comments?

Hach pocket colorimeter is used by Rob Riendeau


Online - Hach CL-17s, maintained by a senior operator. Lab - DPD Colorimeteric method, spectrophotometer = Hach DR5000, process control - operators. Field - DPD Colorimetric, Hach
Pocket colorimeter, operators.




Hach Colorimeter DPD     operators


HACH CL-17 -- HACH DR/2010 -- HACH Pocker Colorimeter II Operators perform tests


On-Line Hach CL17 In Lab Hach Odyssey Spectrophotometer In Field Hach Pocket Colorimeter

on line - Hach CL17 In lab - Hach DR 890 colorimeter in field - Hach Colorimeter Several different staff members


1) HACH CL17, pre clear well and finish on line chlorine analyzers 1) HACH DR4000 spectrophotometer lab bench instrument 1) HACH pocket Colorinmeter II - field analysis 2)
Superintendent and Operators (at this time we do not have a lab tech position)
on-line: HACH Cl2 Free Analyzers. In Lab and in the field: using HACH products for a chlorine pocket colorimeter and 890 colorimeter. Using HACH method 8021 for free. Method is
NELAP accredited for this laboratory
On-line: 1.) Hach CL-17 colorimeter 2.) Treatment Plant Operators (Robert Naylor, Mike Denno, Mike McGill, John Shull) In Lab: 1.) Hach DR-890 colorimeter 2.) Treatment Plant
Operators (Robert Naylor, Mike Denno, Mike McGill, John Shull) In field: 1.) Hach Pocket Colorimeter II 2.) Treatment Plant Operators (Robert Naylor, Mike Denno, Mike McGill, John
Shull)
1 - HACH DPD method 2 - Operators and Lab personnel


Hach DR 4000, Hand-held digital colorimeter, DPD, Michel/Don/Bob


Lab - DPD colorimetric (SM4500) with Hach DR5000 chemist and           operators perform the tests On Line - Hach CL17


Hach DR/4000u (Lab), Hach CL-17 (Online), Hach Pocket Colorimeter (field). Performed by Allen or Ian.


on-line: Great Lakes meter, soon to be replaced by Hach; Stan Swier, Phil Treadwell, Dick Maier lab: Hach DR/890; Stan Swier, Dick Maier, Phil Treadwell field: Hach Pocket Colorimeter;
Stan Swier
DPT METHOD BILL HARRIS
Do you test for Total Chlorine?:
                                 Comments?
On-Line? In Lab? In Field?


No       No        No
                              online - same as for free. Lab - same as for free. Field - same as for free.




Yes      Yes       Yes
                              Hack colorimeter DPD      operators
         Yes       Yes


No       No        No
                              In Lab Hach Odyssey Spectrophotometer
No       Yes       No


No       No        No
                              HACH DR4000 spectrophotometer lab bench instrument HACH pocket Colorinmeter II - field analysis
No       Yes       Yes
                              on-line: HACH Cl2 Total Analyzers. In Lab and in the field: using HACH products for a chlorine pocket colorimeter and 890
Yes      Yes       Yes        colorimeter. Using HACH method 8167 for total. Method is NELAP accredited for this laboratory
                              In Lab: 1.) Hach DR-890 colorimeter 2.) Treatment Plant Operators (Robert Naylor, Mike Denno, Mike McGill, John Shull)
No       Yes       Yes        In field: 1.) Hach Pocket Colorimeter II 2.) Treatment Plant Operators (Robert Naylor, Mike Denno, Mike McGill, John
                              Shull)
                              1 - HACH DPD method 2 - Operators and Lab personnel
No       Yes       Yes
                              Hach DR 4000, Hand-held digital colorimeter, DPD, Michel/Don/Bob/Chris
Yes      Yes       Yes
                              Total chlorine is measured both as total chlorine (lab -Lachet QC8500, Hach DR5000) and monochloramine (lab DPD with
Yes      Yes                  DR5000 and online with Hach APA6000)
                              Hach DR/4000u (Lab), Hach CL-17 (Online), Hach Pocket Colorimeter (field). Performed by Allen or Ian.
Yes      Yes        Yes
                              lab: Hach DR/890; Stan Swier,Phil Treadwell, Dick Maier field: Hach Pocket Colorimeter; Stan Swier
No        Yes        Yes


Yes       Yes
Do you test for Turbidity?:
On-Line? In Lab? In
Field?

Yes




Yes       Yes       No


Yes       Yes


Yes       Yes       No

Yes       Yes       No


Yes       Yes       No


Yes       Yes       Yes


Yes       Yes        No


Yes       Yes


Yes       Yes        No


Yes       Yes        Yes


Yes       Yes


Yes       Yes         No


Yes       No         No


Yes       Yes
Comments?

Hach 1410D




online - Hach 1720Cs and 1720Es, maintained by a senior operator. Lab - Hach 2100N turbidimeter, tests by operators generally, maintained by Lab Tech.




Hach operators


HACH 1720E (X6) -- HACH 2100N (operators)

On- Line Hacd Low Range Turbidity Meter In Lab Hach 2100 A Turbidity Meter

On line - Hach 1720E in lab - Hach 1200P Several different staff members


1)

on-line: HACH Turbidimeters on each SED Basin, each anthracite filter, each GAC filter and on our point of enrty to Treatment. Laboratory has 2 2100 AN HACH turbidimeters. Using HACH
method 8195 and SM 2130B for analysis. Both methods are NELAP accredited for this laboratory
On-line: 1.) Hach 2.) Treatment Plant Operators (Robert Naylor, Mike Denno, Mike McGill, John Shull) In Lab: 1.) Hach 2100N turbidimeter 2.) Treatment Plant Operators (Robert
Naylor, Mike Denno, Mike McGill, John Shull) In field: 1.) Hach 2100P turbidimeter 2.) Treatment Plant Operators (Robert Naylor, Mike Denno, Mike McGill, John Shull)

1 - HACH Turbidimeter 2 - Operators and Lab personnel


Hach 1720D Turbidimeter, Hach 2100N Bench-top, Light scattering, Michel/Don/Bob/Chris


Turbidity is done by SM2130B predominantly by the plant operators using a Hach 2100AN turbidimeter in the lab and 1720D on line turbidimeters.


Hach 2100N (lab), Hach Surface Scatter 7 / Hach Solitax 69401 / Hach 1720E (online).


on-line: Great Lakes meters, soon to be replace by Hach; Stan Swier, Dick Maier, Phil Treadwell


HACH TURBITY METERS BILL HARRIS
Do you test for Fluoride?:                                                                                                                     Do you test for Alkalinity?:
On-Line? In Lab? In          Comments?
                                                                                                                                               On-Line? In Lab? In Field?
Field?

No         No         No                                                                                                                                             Yes
                             online - Hach CA610, maintained by senior operator. Lab - Ion Selective Electrode method, Orion EA940 meter,
                             maintained by Lab Tech, routine calib by operators.




Yes        Yes        No                                                                                                                       No         Yes        No
                             orion probe    operators
           Yes                                                                                                                                            Yes        Yes


No         No         No                                                                                                                       No         Yes        No

No         No         No                                                                                                                       No         Yes        No
                             Hach DR 890 colorimeter Several different staff members
           Yes                                                                                                                                            Yes



                             on-line: HACH Fluoride meter. Laboratory uses the HACH SPADNS ampule method (not certified) and SM 4500 F-C with a
Yes        Yes        No     HACH ion meter and probe for certified analyses. The SM 4500 F-C method is NELAP accredited for this laboratory    No        Yes         No


Yes        Yes                                                                                                                                 No         Yes        Yes


No         No         No                                                                                                                       No         Yes        No
                             Hach SPADNS, Hach DR 4000 SPADNS, Select Ion Probe, Michel/Don/Bob/Chris
Yes        Yes        Yes                                                                                                                      Yes        Yes        Yes


No         No         No                                                                                                                       No         Yes         No


No         No         No                                                                                                                       No         Yes         No


No         No         No                                                                                                                       No         No         No


No         No         No                                                                                                                       No         Yes         No
                                                                                                       Do you test for Microbiology? (e.g., Total Coliform, E Coli,
Comments?                                                                                              etc)?: On-Line?                   In Lab?                    In
Lamotte Direct reading titrator                                                                        Field?

                                                                                                                                                                Yes
Titration, color indicator method. operators for process control, Lab Tech for other.




                                                                                                       No                         Yes                           No
Hach   BCG operators
                                                                                                       No                         No                            No
HACH method (operators)
                                                                                                       No                         No                            No
Titration Method
                                                                                                       No                         Yes                           No
Hach DR 890 Colorimeter Several different staff members
                                                                                                       No                          No                           No



Laboratory uses a basis pH and/or HACH color titration for this analysis. Not certified
                                                                                                        No                         Yes                          No
In Lab: 1.) Titration with pH meter 2.) Treatment Plant Operators (Robert Naylor, Mike Denno, Mike
McGill, John Shull) In field: 1.) titration with pH meter 2.) Treatment Plant Operators (Robert Naylor, No                         No                           No
1 - HACH Buret Titration John meter
Mike Denno, Mike McGill, or pH Shull) 2 - Operators and Lab personnel

                                                                                                       No                          Yes                          No
Digital Titrator, Hach Alkalinity Analyzer, Michel/Don/Bob/Chris
                                                                                                       No                          No                           No
Operators conduct the test by titration using a pH meter to determine endpoint (SM2320B).
                                                                                                       No                          Yes                          No
Titration. Performed by Allen or Ian.
                                                                                                                                   Yes


                                                                                                       No                          No                           No
TITRATION METHOD BILL HARRIS
                                                                                                       No                          No                           No
Comments?


Hach Colilert lab tested by EAI in Concord




SM9223B, enzyme substrate method, using Colilert 24hr presence/absence reagent, 100ml sample size. Lab Tech does all micro and prep. We hold NELAC certification for this method.




Total Coliform SM 9223 B Colilert. E. Coli SM9223 B Colilert Quanti-Tray




Laboratory is NELAP accredited for E. coli and Total coliforms using Colilert, Colisure and Colilert-18. Method is SM 9223 B. Laboratory is also NELAP accredited using Quanti-Tray analysis for MPNs. Labo




1 - Colilert 18 hour Presence/Absence or Quanti-Tray 2 - Lab personnel




Compliance samples are collected in the field but brought back to the lab for analysis using Colilert (SM9112D).We hold NELAC cert. for this test. HPC test using R2A media (SM9215B modified) is run in th


Colilert. Performed by Allen or Ian.
Do you test for Conductivity?:
On-Line?    In Lab?    In
Field?

No           No            No




             Yes


             Yes           Yes


No           No            No

No           No            No


No           No            No




No           Yes            No


No            No            No


No            Yes            No




No            Yes            No


No            Yes            No


No             No            No


No             No            No
Comments?




Mettler Toledo conductivity meter. Done by Lab Tech


Hach probe operators




Laboratory has a HACH SensIon Conductivity meter, using HACH method 8160 and SM 2510 B for analysis. Both methods are NELAP accredited for this laboratory




1 - YSI bench top Meter and electrode 2 - Operators and Lab personnel




Operators do the test using an Orion 4 Star meter (SM2510B)


Hach DR/3. Performed by Allen or Ian.
  Do you test for Phosphate?:
On-Line?    In Lab?     In           Comments?
Field?

No            No            No




No            No            No


No            No            No


No            Yes           No HACH method (operators)

No            No                No


              Yes                    Hach 890 Colorimeter Several different staff members




No            Yes           No Laboratory uses HACH DR 2000, 2500, 4000 or 5000 to test for ortho phosphate


No            No            No


No            Yes           No 1 - HACH Orthophosphate - PhosVer3 (Ascorbic Acid) Method 2 - Operators and Lab personnel


No            Yes           Yes Hach Phosver 3. Digital colorimeter


No             No               No


No             No               No


No             No               No


No             No               No
   Do you test for TOC?:       On-
                                  Comments?
Line?   In Lab?      In Field?


                           Yes Nelson Analytical in Maine method 5310C




No           No            No


No           No            No


No           No            No

No           No            No


No           No            No




Yes          No            No Have a HACH TOC analyzer for on-line testing


No           No            No


No           No            No


No           Yes          Yes Bench-top TOC Analyzer


No            No           No


Yes          No            No Hach AstraTOC (Online). Performed by Allen or Ian.


No           No            No


No           No            No
What other parameters do you test for?


TTHM and HAA5 done by Nelson Analytical


pH - electrode method, Orion EA940, operators do process control, Lab Tech does pH for other purposes. Micro - Heterotrophic Plate Counts - R2A pour plate method, Lab Tech. Nitrite -




Hach colorimetric, operators. Ammonia/Monochloramine - Hach colorimetric, Lab Tech.
Manganese, UV-254, D.O. Color, iron, aluminum, and hardness Hach Spec 4000 for Mang, UV, Color, Iron, Al. Hach titration for hardness and YSI for D.O. operators


HACH methods (Iron - Manganese - Chloride - Hardness - Color - pH)


pH Hach Odyssey Spectrophotometers.

pH - Hach HQ40D Temperature - HQ40D Iron - HR890 Manganese - HR890 Hardness - HR890 TDS - Portable tester Color - HR890 All testing is performed by various staff members
as needed



pH: both on-line and on bench: Accumet bench meter using SM 4500 H+B this is a NELAP accredited method for this lab UV-254 using the HACH DR5000 Metals (Cu-Fe-Mn-Pb-Na-Zn)
using a Perkin elmer Analyst 700 and SM 3111 B and 3113 B (both are NELAP accredited for this lab) Nitrate and Nitrite using the HACH DR's and HACH products and methods Chloride
using the HACH ion meter and probe Color iron, the HACH DR5000
In Lab: 1.) silica, Silicomolybdate method; using FerroVer method 2.) Treatment Plant Operators (Robert Naylor, Mike Denno, Mike McGill, John Shull)


Fe, Mn, pH, Hardness, UV-254, color Various HACH methods using DR4000 spectrophotometer Operators and Lab personnel


Iron/Manganese, Aluminum, pH, Chlorphyll A, Zinc


Free ammonia - On line (Hach APA6000) and Lab Lachet QC8500. Calcium - in lab by operators, EDTA titrimetic method (SM3500 Ca-B) Jar tests for coagulant dosing - perormed usually
by senior operator using Phipps & Bird jar tester Total hardness - in lab by operator (SM2340C) Threshold odor - in lab usually by Utilities Mgr. (SM2150B-modified) Apparent color -
By plant Apparent color, KMnO4 dosage, Crypto, TTHM, HAA5. Performed/collected by Allen
True andoperators on Hach DR5000 (SM2120C) Temperature - By operators in lab. (SM2550)orALso... We have plans to add nitrite and nitrate wich will be done by the chemest in the lab
                                                                                               Ian.
What specific areas of training would be most beneficial to you?


Certified lab testing vs. not certified lab testing and what to do to become certified


Basic chemistry, discussion of basic method types such as colorimetric, electrode, titrations. Preparing solutions. Basic laboBasic chemistry, discussion of basic method types such as
colorimetric, electrode, titrations. Preparing solutions. Basic laboratory habits & practices. Basic lab equipment and how to use it correctly - such as, selecting the correct glassware for the
job, volumetric vs. To Deliver, washing labware, use and care of electrodes. Lab safety. Essential quality control practices. Instruction in measuring pH, Avoiding common lab mistakes.
Overview of basic micro, ideas such as sterile technique, micro lab safety, and micro methods common in the water industry.ratory habits & practices. Basic lab equipment and how to use
it correctly - such as, selecting the correct glassware for the job, volumetric vs. To Deliver, washing labware, use and care of electrodes. Lab safety. Essential quality control practices.
Instruction in measuring pH, Avoiding common lab mistakes. Overview of basic micro, ideas such as sterile technique, micro lab safety, and micro methods common in the water industry.



Sampling - Standards (use and fabrication) - care of glassware and cleaning - care and cleaning of probes




Metals training; spike recoveries; lims. Any training would benefit staff.


QA/QC training.


States postion on calibration frequency of on-line chlorine analyzers and turbidimeters.


Water Quality Testing Methods, QA/QC Procedures


QA/QC methods, initial demostration of capacity for new tests,




How to test for TTHM's and TOC


GENERAL LAB PROCEDURES
If you have any other questions or concerns, please list them below, or directly contact Allyson Gourley of the DES Drinking Water and Groundwater Bureau at Allyson.Gourley@des.nh.gov or (603) 271-0




Comment: We have a contractor verify, calibrate and certify our lab instruments annually. I know that this is a requirement for wastewater plants, but shouldn't it also be required of water treatment plan




Keep up the good work Allyson!                       Bill
yson.Gourley@des.nh.gov or (603) 271-0867.




 also be required of water treatment plants?

				
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