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					  Supporting
  Water Operators’ Partnership in
  Asia
Delivering more and better water and wastewater services
                       by advancing utility performance



                             Briefing for Global CoP
                             January 2009
Background
 United Nations Secretary General’s Advisory Board on
  water and sanitation (UNSGAB): Compendium of Actions:
  structured program of cooperation thru WOPs
 ADB Program (RETA 6396) aims to:
    Improve operational performance of water utilities
    Foster the exchange of information and experiences
     between and among them
 RETA activities:
    Establishment of water utility networks
    Continuous Improvement Benchmarking
    Twinning
    Technical trainings
                                              NETWORKS
 SEAWUN – South East Asia
    HQ in Hanoi, Viet Nam, 68 members, formed 2002,
     chair Malaysia
 SAWUN – South Asia
    HQ in Mumbai, India, 23 members, formed April 2007,
     chair Karachi Water and Sewerage Board
 CASCWUA – Central Asia
    HQ in Kazakhstan, 12 members , formed November
     2007 chair in Shymkent
 EAWUN ? – East Asia Issues include : staffing, affordability, business
    Interest                  plans, delivering member benefits,
                                              sustainability
                           • Targeting 10 twins
                           • Deal includes technical visits ,
                           personnel and info exchange
                           • Process covers diagnostic, work plan,
                           specific subjects (NRW etc), targeted
                           results, firm agreements
Progress :
Phnom Penh Cambodia – Binh Duong
Haiphong- Da Nang Viet Nam
Male , Maldives - Thimphu, Bhutan          Issues:
Jamshedpur, India – NWSDB, Sri Lanka       Identification of Experts
City West Water, Australia – Cebu, Phil    Korea , Australia, Malaysia , Japan ,
Ranhill Malaysia – Davao, Philippines      within Europe and Russian
PNSB Malaysia – Karachi, Pakistan          speaking utilities
Korea Water – Dhaka WASA, Bangladesh
Benchmarking (CIB)
 Subjects – NRW, Billing/Collection/ Tariff process
 3 + 3 month cycle for each WUN
 Use of utility teams trained through CIB workshops
 Augmented by technical workshop on subject - NRW
 Targeting at least 40 utilities across three networks

 Progress :
 SAWUN workshop - Nov 2007           Issues:
 SEAWUN workshop – Feb 2008          Change program – not data
 CASCWUA – workshop – Mar 2008       collection
 Follow up workshops and on site     Substantial barriers to introducing
 support - Pakistan, Sri Lanka and   change
 Philippines                         Very slow take-up - maybe too
                                     difficult for most utilities
Technical Training
  Target subjects – NRW, Billing/Collection, Tariff
   process
  Complements the benchmarking and twinning
   programs
  Events – 2 NRW workshops, 1 leadership forum
Plans for 2009
  3rd NRW training workshop
  Training on tariff setting & customer service
  Training on energy efficiency (Central / West Asia)
  Continuation twinning – 10
  Continuation CIB
  Twinning Forum (Korea February 2009)
  - Expert twins 8
  - Recipient twins 8
  - Others: ADB, USAid, ?
Plans for 2010-11
 Water Operator’s Partnership 2nd Phase
 - Twinning is central: 20 twins – 2 years duration

 Training (technical and CIB/change management)
 - continuous: through twins
 - Workshops


 Target beneficiaries
 - Twinning partners
 - Utility members
 - Others – self funded
Partners needed
  Supplementing twinning
  Identification of expert twins
  Expert twins
  Training institutions

				
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