INFORMATION FOR THE RECOGNIZED REPAIR INDUSTRY Q DECEMBER 2008 Q VERSION 8, ISSUE 15 Q AIRCHECKTEXAS.COM RECOGNIZEDREPAIR INSIDE Automotive Evolution Keeping pace with the evolving industry EVOLVING INDUSTRY In Today's Digital world, how is your shop keeping up with the growing automotive trends? TECHNOLOGY Next-Gen Scan Tools Don’t let your money fly out the tank RECOGNIZEDREPAIR Evolving Industry In today’s digital world, how is your repair business keeping up with the fast paced world of automotive engineering. PAGE 30 10 Technical Resources 20 Automotive Tool 30 Automotive Technology Evolution 10 AIRCHECKTECH 20 The "Ready-or-Not" tm 30 Compounding Emissions Test Tool In Today's Digital world, Innovative ways to incorpo- how is your shop keeping up 10 Repair Resources with the growing automotive ASA Contacts rate scan tools to enhance OBDII testing and improve trends? Emissions Repair Training Repair Data On-Line customer satisfaction. 21 CarChip Pro ® 40 Consumer News Is your business keeping up with the fast paced world 40 It’s Easy Being “Green” of automotive engineering? 40 Keep your money from flying out the tank! INFORMATION FOR THE RECOGNIZED REPAIR INDUSTRY Q DECEMBER 2008 Q VERSION 8, ISSUE 15 Q AIRCHECKTEXAS.COM AirCheckTech Resources10 COMING SOON COMING SOON Visit us online at www.airchecktexas.com for the launch of our new repair section, aimed exclusively at providing online auto- motive resources to the Recognized Repair Industry. On our site, you’ll not only be able to find links to other automotive web- sites, but you’ll be able to see what educational resources you have available in your area, such as free seminars or com- munity sponsored automotive outreach events. And in 2009, stay tuned as we launch our online training series, complete with streaming videos and training tips. With your continuing support and participation in the Recognized Emissions Repair Program, we are working toward bringing education and automotive awareness to your shops and your technicians. Ronnie Heselmeyer, Automotive Repair Specialist Texas Department of Public Safety Automotive Service Association (ASA) For repair training and other automotive class information contact: ASA of Texas ASA Dallas ASA Ft Worth Area ASA Houston Area Charles Parker, Executive Director Scott Blair David Markovic Glenn Young, AAM 329 Mack Hollimon Dr Barry's Automotive Chambers Automotive Young’s Automotive Center Kerville TX 78028-6636 4101 Forest Lane 716 Secretary Dr 6117 Ridgemont St Phone: (830) 896-6842 Garland, TX 75045-6818 Arlington TX 76015 Houston, TX 77087-2011 Fax: (512) 692-1923 (972) 494-3650 shop (817) 274-0469 shop (713) 641-1594 shop email@example.com / www.asatx.org (972) 272-6145 fax (817) firstname.lastname@example.org (713) 643-9738 fax email@example.com firstname.lastname@example.org ASA Austin Area Dell Shaw ASA El Paso Area Doug Scales Body Shop Dwight Wallum 2707 S 1ST ST Wallum's Paint & Body Repair Data Austin, TX 78704-5453 1505 S Midkiff Rd On-line (512) 443-6464 shop Midland, TX 79701-8563 (512) 442-2252 fax (432) 686-0317 shop OBDII Technical Resources Automotive Maintenance Information email@example.com (432) 620-9922 fax www.epa.gov/obd www.carcare.org firstname.lastname@example.org www.obdii.com www.helminc.com (Service manuals) www.obdiicsu.com servicemycar www.obd-codes.com Emissions Repair www.sierraresearch.com CARB Exemptions Information Training California Air Resources Board (CARB) Technical Service Bulletins (TSB's) www.arb.ca.gov Austin Area Houston Area www.OBDclearinghouse.com Austin Community College TDJ Events Automotive Training www.nhtsa.dot.gov New & Used Auto Information (512) 223-7542 P O Box 924371 www.autosite.com 40 Hr Course Houston, Texas 77292-4371 Diagnostic Repair Information www.edmunds.com Phone: (713) 725-1895 www.alldata.com Dan Petit, Petit Technical Services Fax: (713) 957-9441 Hi-Definition Diagnostic Waveform www.Diagnostichotline.com ASE Study Guides & Cert Information Email: email@example.com www.iatn.net www.asecert.org Training. ASE-Examined L-1 Educator. website: www.tdjautotraining.com www.motor.com Curriculum/ educational software developer and author of 14 automo- Emissions Parts Information www.motorage.com National Trainers tive tech books. Kevin McCartney www.acdelco.com Office: (512) 834-2141 Provides emission related technical www.automotix.net Automotive Service Associations Cell: (512) 470-6844 training throughout the country, www.edelbrock.com www.asashop.org including Texas. He worked in www.rockauto.com www.nastf.org DFW Area research for California emission pro- www.siaelec.com www.automobile.sae.org Eastfield College www.partsvoice.com grams and served as a Master trainer 3737 Motley Dr www.usedpartscentral.com for California's advanced level emis- Mesquite, TX 75150 www.usedpartslive.com sion instructors. He can be contacted (972) 860-7100 www.volition.com at firstname.lastname@example.org or 40 Hr Course (209) 873-1155 Tarrant County College Continuing Diagnostic Tools Information Education “G” Jerry Truglia www.aeswave.com (817) 515-4217 A.T.T.S. Inc. www.autologicco.com 40 Hr Course 10 Lupi Plaza www.autotap.com Mahopac, New York 10541 etools Phone: (845) 628-1062 www.freeautomechanic.com Fax: (845) 628-9109 www.obd2.com Email: email@example.com www.vetronix.com website: www.attstraining.com www.scantool.net INFORMATION FOR THE RECOGNIZED REPAIR INDUSTRY Q DECEMBER 2008 Q VERSION 8, ISSUE 15 Q AIRCHECKTEXAS.COM 20 AUTOMOTIVE TOOL 20 "Ready-or-Not" tm Test Tool 21 CarChip Pro® TECHNOLOGY The "Ready-or-Not" Test Tool Innovative ways to incorporate scan tools to enhance OBDII testing and tm i m p r o v e c u s t o m e r s a t i s f a c t i o n . Article provided by the manufacturers of “Ready-orNot”tmTest Tool The "Ready-or-Not" tm test tool can be used 2. If the vehicle is “Not-Ready”, the red Not- by technicians to determine if an OBDII vehi- Ready light will be illuminated. If the readi- cle is ready to receive an OBDII test (U.S. ness criteria have been met, then the green Patent # 7,012,512). One of the biggest com- “Ready” light will be illuminated and the plaints that shops receive after repairing an speaker will chirp approximately once a OBDII vehicle is "Why can't you retest my car minute. "Ready-or-Not" tm can be easily set now?" and this is always followed by "Just so that it indicates that it is ready when any drive my car? How will I know when it is number of monitors are Not-Ready. ready?" The "Ready-or-Not" tm test tool solves this problem! The device simply con- How does a shop benefit? nects to the vehicle’s OBDII port, and indi- Shops could use the "Ready-or-Not" tm test cates if or when the vehicle is ready for an tool to do a quick check of a vehicle to deter- OBDII test. The device can be loaned to a mine if it is ready to receive an OBDII test, motorist and left in place, and the motorist without the hassle of connecting the vehicle to instructed that when the device beeps or the an emissions analyzer or having to use a "Ready" light goes on, the vehicle is ready to complicated scan tool - which in the long run be retested, reducing "ping-pong" to the shop will save you and your customer time and to check if the vehicle is ready. money. Anyone working in the shop, even a The tool comes programmed and ready to receptionist can use the "Ready-or-Not" tm use, but also includes software and cable in test tool, it is that simple to use. the event the user wishes to change the default configuration (default configurations The "Ready-or-Not" tm test tool is a versatile for each state are included with the device). tool that shops can use to enhance OBDII testing and improve customer satisfaction. "Ready-or-Not" tm has the following features: "Ready-or-Not" tm For more information please contact 1. "Ready-or-Not" tm has six individual readi- Test Tool ScanTool.net at www.ScanTool.net and look ness monitor lights on it to indicate the status www.ScanTool.net under "Products" - "Scan Tools", or call 866- or call 866-923-1870 of the monitors that may be not ready. If the 923-1870. light for a monitor is off, the monitor is not supported, if it is red the monitor is "Not- Ready" and if it is green the monitor is Want more information on repair tools or technology? "Ready". This feature can be helpful to tech- Visit www.airchecktexas.com and look for us in the nicians trying to quickly check if a vehicle is AirCheckTech section. We are making it more ready for testing and, if it is not ready, which monitors still need to be run. convenient for you to get the most up-to-date repair resources for your growing repair needs. Automotive Tool Technology 21 CarChip Pro® Technology Records Emissions, Saves Money and Lives Article provided by Davis Instruments Imagine having a simple way to ascertain how your ing fuel efficiency, even when emissions testing is not drugs, alcohol or violence but the family car. Teens car or your client's car will perform during emissions required, so consumers are very interested in this have the highest crash rate per mile traveled of any testing at an authorized test station - before the actu- emissions data. age group. The problem is worst among 16 year olds, al test. CarChip Pro (www.carchip.com) by Davis whose limited driving experience and immaturity often Instruments is a tiny, low-cost, easy-to-use device that will make pre-emissions testing simpler and more Saving Shops and leads to risk-taking. (In fact, studies performed by the National Institute of Health show that the risk assess- accessible to both automotive shops and car owners. It requires no installation beyond plugging it in, and Consumers Money ment areas of the frontal cortex of the brain do not fully develop until 25 years of age.) The Insurance immediately begins to diagnose the car's engine per- One of CarChip Pro's features is that it diagnoses Institute for Highway Safety www.iihs.org recom- formance as well as emissions readiness. Being able emissions readiness and engine performance while mends that the number one thing parents can do to to correct any emissions problems before testing will the vehicle is being driven under normal driving con- reduce the risk of their teen being involved in a fatal save consumers time and money, and give automo- ditions and not just while being tested in an emis- auto accident is to become more involved in monitor- tive shops a competitive edge in service provision. sions center. CarChip Pro records vehicle perform- ing their teen's driving habits. CarChip Pro will also diagnose engine trouble codes, ance by time and date stamp every time the vehicle's turn off check engine lights, alert drivers when they ignition is turned on. Vehicle trouble codes and While no parent can ride along every time their teen exceed self-set speed and brake limits, provide an descriptions are recorded in the Trouble Log so that drives the car, every parent can simply plug in a accident log, and monitor the even a non-professional can CarChip. CarChip provides parents with a way to driving habits of new drivers. understand the problem. track driver performance as well as the ability to put Although it is about the size of a CarChip Pro records up to 300 an audible alarm in the vehicle when speed limits (as 9-volt battery, CarChip Pro packs hours of continuous driving-time set by the parent) are exceeded or heavy braking and a mighty punch in value to both data before overwriting the old- hard accelerations occurred. After downloading driv- consumers and automotive pro- est trip records. If the vehicle's ing data, CarChip's Trip Log highlights excessive fessionals. "Check Engine" light comes on, speed and severe braking in red, making risky driving CarChip Pro will provide the patterns very clear to teens and parents. In the event CarChip Pro plugs into any 1996 trouble code, a "snapshot" of of an accident, CarChip records second-by-second or later model vehicle via the On-Board Diagnostic engine parameters at the time, and best of all, allow speed and braking input and vehicle performance 20 (OBD) port. (OBDII ports were federally mandated by the user to turn the light off. seconds prior to an impact in an Accident Log. the Environmental Protection Agency, or EPA, for emissions controls and are required to be within three feet of the steering wheel, under the dash in the pas- CarChip Fleet Pro® for senger compartment, and be in view and easily accessible.) Business Owners CarChip Fleet Pro provides business owners and Once plugged in, CarChip Pro immediately begins Fleet Managers with an easy way to monitor vehicle recording the vehicle's operating parameters. Unplug performance, detect maintenance issues and imple- it, connect it to a standard PC with the supplied ment driver safety programs. CarChip Fleet includes CarChip desktop software and USB cable, and get the additional capabilities of wireless downloads and reports of the car's engine performance as well as the GPS tracking to help Fleet Managers keep track of driver's behavior, trip logs, and emissions readiness. their vehicles and drivers. CarChip can monitor up to four of 23 different engine Automotive professionals know that worn spark plugs parameters at once, in addition to vehicle speed and or a faulty oxygen sensor can reduce fuel mileage as braking. CarChip Pro provides an "Emissions much as 30 - 40% (see AAA Alert: "The Five to CarChip Fleet Pro® Readiness" test under the CarChip Tools menu. The Waste Gas"). With CarChip Pro, users can actually is available on-line at CarChip readiness test includes an oxygen sensor keep an eye on spark plugs and oxygen sensors, as www.carchip.com rating, catalyst condition, and nine other tests to veri- well as track fuel mileage and costs. Diagnostic For more information on CarChip fy a vehicle's readiness for emissions testing. Any reporting is provided through easy-to-read charts and please visit malfunctions can be identified and repaired before graphs in the CarChip desktop software. www.carchip.com or the vehicle is tested. The California Air Resources call toll free, Davis Instruments Board reports that fifty percent of the total emissions from vehicles are the results of emissions related Saving Lives and Customer Service at 1- 800-678-3669 malfunctions (reported in "Facts About OBDII Systems Jan 2001). Most vehicle owners are eager Tracking Accidents to do their part in maintaining clean air and maximiz- The number one killer of teenagers in the U.S. is not INFORMATION FOR THE RECOGNIZED REPAIR INDUSTRY Q DECEMBER 2008 Q VERSION 8, ISSUE 15 Q AIRCHECKTEXAS.COM 30 EVOLVING INDUSTRY In Today's Digital world, how is your shop keeping up with the growing automotive trends? To the average driver, the loss of fuel economy by 10% may not be noticed until the second or third tank of gas; however the loss of 20% fuel economy is more likely to get immediate attention due to the Article by: Dan Petit rising price of gas. There is a direct correlation between increased exhaust emissions and increased Petit Technical Services fuel consumption. Higher emissions outputs equates to a reduction in fuel efficiency and when this Auto Technical Advising & Curriculum occurs, the polluting motoring public ignites a domino effect, compounding emissions outputs, in other related industries. 7COMPOUNDING Understanding the basic laws of WHERE WE ARE TODAY EFFECT ON EMISSIONS elementary physics; Let's face it, the latest models rolling off Think about how the increase in fuel Having the proper equipment to diagnose today's vehicles; and the showroom floor are mobile computer consumption impacts the refining processors hundreds of times faster, industry and the emissions outputs by Proper training to put it all together. cleaner and smarter than their prede- those refineries and how having to cessors of 5 years ago. Car manufac- transport additional fuel creates more turers pride themselves in using smart Accurate automotive diagnostics have exhaust emissions by the shippers technology aimed at reliability and keep- elements of these common threads. and transporters. And to bring this ing the check engine light off. But what However, what sets a good tech apart back full circle, the emissions created happens when the MIL is on and that from a great tech is the consistent and by manufacturers having to produce customer is at your shop for repairs? systematic use of these elements. more catalytic converters and oxygen Add to that less discretionary funding for sensors to replace those ruined by repairs because of rising fuel costs and Understanding how a component insufficient services or delayed MIL you've got a scenario where your cus- works isn't good enough if you're not illumination due to compound-complex tomers don't have room for service pri- working with the right diagnostic tools. emissions software strategies. And ority errors. High tech diagnostic equipment falls because automotive technicians have short of its full potential without effec- I estimate that 30% of your potential the capacity to instantly reduce emis- tive training. Striking a balance income or earnable flag hours go right sions and improve fuel efficiency, between how much you know, getting back out the front door, because techni- these are some of the reasons that a hold of the right equipment and con- cians aren’t adequately trained at per- our jobs as well equipped and well tinuing your education to keep pace forming accurate and thorough diagnos- trained technicians is a critical mission with new vehicle technology is a seri- tics. Once a good tech realizes that economically, environmentally and ous challenge that plagues the auto- there IS a proven diagnostic system ethically. motive repair industry and the finan- available - “good” diagnostics can turn cially stressed customer. to “very good” diagnostics and “very COMMON THREADS OF good” diagnostics evolve into “great” diagnostics in just a few short months. DIAGNOSIS After having spent the last seven We've seen processors grow from years researching the "common OBDI, OBDII and now explode with threads" of automotive diagnostics, CAN, but has the repair industry kept I’ve concluded that there are three up? In today’s digital society, customers essential elements to effective diagno- have the expectation that you will be sis: able to fix the problem, fix it quickly, for Sample of Hi-Definition Diagnostic Waveforms. a price that's affordable and not have to come back until their next oil change. INFORMATION FOR THE RECOGNIZED REPAIR INDUSTRY Q DECEMBER 2008 Q VERSION 8, ISSUE 15 Q AIRCHECKTEXAS.COM 40 CONSUMER NEWS 40 It’s Easy Being “Green” Keep your MONEY It's Easy Keep your Being "Green" by ASE MONEY from Motorists can do their part to help the environment by practic- ing a few 'earth-friendly' car care habits, note the experts at flying out the the non-profit National Institute for Automotive Service Excellence (ASE). It all comes down to timely vehicle mainte- nance and non-aggressive driving. tank! Here are specific suggestions from ASE: When it comes to your car, here’s a few tips motorists can use to prepare their Slow down. Speeding and hard accelerations waste gaso- vehicles for emissions testing that can line. Use cruise-control on highways to maintain a steady save time & money. pace. When waiting for friends or family, shut off the engine. Consolidate daily errands. Ignoring the signs. The check engine light is a warning sign, so don’t ignore it. If your check engine light is on, take your vehicle to a qualified emissions service facility and have it diagnosed Lighten up. Remove unnecessary items from the vehicle and serviced before the inspection. Additionally, never ignore a flashing check engine light as this to reduce weight. type of warning is an indication of engine misfiring which could result in a damaged catalytic con- verter. Don't pollute. Dispose of used motor oil, antifreeze/coolant, and old batteries properly. Insufficient Diagnostics. Receiving a complete and thorough diagnosis will help Some repair facilities accept these items. Or you target problematic areas which saves motorists time and money. Insufficient diagnostics not only costs the consumer, but also results in comebacks for repair call your local government. Keep the technicians. Unfortunately, this step is often times overlooked and subsequently engine running at its peak-a misfiring kicks off a series of unneccessary repairs. spark plug can reduce fuel efficiency as much as 30%. Replace filters and fluids Throwing parts at your car. Let’s say that your check engine light is on and as recommended by the owner's manual. you’ve got an EGR Diagnostic Trouble Code (DTC). Do you automatically replace the EGR? No. In fact, the problem could lie in any number of spots with- Get pumped. Keep the tires properly inflat- in the entire EGR System. So to avoid spending money on unnecessary parts or ed and aligned. Under-inflated tires waste repairs, get a proper diagnosis by a qualified automotive repair technician. fuel by forcing the vehicle's engine to work harder. Moreover, properly maintained tires last Drive 100 miles. There is NO required mileage to drive a vehicle in order to set the monitors back to READY. Your vehicle has a specific “DRIVE CYCLE” and conditions that it longer, saving you money and lessening the burden at must meet before it can check all the systems. Which means a 2005 Ford Taurus drive cycle will landfills. not be the same as a 2005 Nissan Sentra, so simply driving 100 miles is not a “one size fits all” solution to getting your vehicle Ready for inspection. Know your limitations. If you are not a do-it-yourselfer, find a good technician. Ask friends for recommendations. Preventative Maintenance. Proper vehicle maintenance is the first step in ensuring that the vehi- Check the reputation of the repair shop with your local con- cle operates efficiently and avoids major breakdowns. A poorly maintained vehicle not only pro- duces excess emissions, it increases the cost of ownership and fuel efficiency. sumer group. Check out the technicians' credentials. ASE-cer- tified professionals have passed one or more national exams in specialties such as engine performance and air condition- Gas Saving Tips for Your Auto ing. These conservation tips will not only save gasoline, they'll help extend the life of your vehicle. Don't try this at home. Your car's air conditioner should be serviced only by a technician certified to handle and recycle Monitor tires. Under inflated tires or poorly aligned wheels waste fuel. refrigerants. The air conditioners in older vehicles contain Remove excess weight. Less weight means better mileage. ozone-depleting chemicals, which can be released into the Consolidate trips and errands. atmosphere through improper service. Avoid excessive idling. Shut off the engine while waiting for friends and family. Instant karma. In addition to helping the environment, Observe speed limits. Speeding decreases your miles per gallon. routine maintenance will help your vehicle last longer, get bet- Drive gently. Sudden accelerations guzzle gas. ter gas mileage, and command a higher resale price. Pretty cool. Use windows and air conditioning wisely. Your mileage should improve if you keep the windows closed at highway speeds, since air drag is reduced. But turn the air conditioning off in stop- and-go traffic to save fuel. Keep your engine "tuned up." A well-maintained engine operates at peak efficiency, maximizing gas mileage. INFORMATION FOR THE RECOGNIZED REPAIR INDUSTRY Q DECEMBER 2008 Q VERSION 8, ISSUE 15 Q AIRCHECKTEXAS.COM PRSRT STD U.S. POSTAGE PAID AUSTIN TX Texas Department of Public Safety PERMIT NO. 1265 Vehicle Inspection & Emissions PO Box 4087, MSC 0543 Austin TX 78773-0543 w w w. a i r c h e c k t e x a s . c o m or call 1-800-493-5486 RETURN SERVICE REQUESTED INFORMATION FOR THE RECOGNIZED REPAIR INDUSTRY Q DECEMBER 2008 Q VERSION 8, ISSUE 15 Q AIRCHECKTEXAS.COM RECOGNIZEDREPAIR INSIDE Automotive 10 Technical Resources 10 AIRCHECKTECH 10 Repair Resources Evolution ASA Contacts Emissions Repair Training Repair Data On-Line 20 Automotive Tool Technology 20 The "Ready-or-Not"tm Test Tool Keeping pace with the Innovative ways to incorporate scan tools to enhance OBDII testing and improve customer satisfaction. evolving industry 21 CarChip Pro ® Is your business keeping up with the fast paced world of automotive engineering? 30 Automotive Evolution 30 Compounding Emissions In Today's Digital world, how is your shop keep- ing up with the growing automotive trends? 40 Consumer News 40 It’s Easy Being “Green” 40 Keep your money from flying out the tank!