Groupon Releases Merchant Redemption
Site Will Provide Thousands of Free Devices To Merchants to Enhance Groupon Experience
November 03, 2010 10:52 AM Eastern Daylight Time
CHICAGO--(EON: Enhanced Online News)--Groupon (http://www.groupon.com) has debuted a mobile
redemption-tracking app to enhance and streamline the merchant experience. Available as a free download in the
Android Marketplace and soon in the Apple App Store, the Merchant App allows staff to scan and verify Groupons
using their device’s camera. In coming months, Groupon will ship Android phones and iPod Touches with the app
preloaded to thousands of businesses as part of their featured promotion on the popular site.
“The Merchant App makes it dead simple for merchants to track their Groupons, which is especially helpful for
businesses that have sold thousands of Groupons or span multiple locations,” said Andrew Mason, founder and chief
executive officer of Groupon. “We’ve worked closely with our merchants, and their feedback has shaped a robust
arsenal of services that we’re excited to roll out.”
The app greatly simplifies Groupon processing by enabling staff to redeem Groupon vouchers anywhere they have
an appropriate mobile device such as the Android, iPod Touch and iPhone. Purchase data is immediately transmitted
to the existing merchant interface on Groupon.com, allowing business owners to track redemption and customer
check amount in real time.
“The Merchant App has been a powerful tool to make the overall redemption process smarter,” said Paul
Kavouksorian of Paul K restaurant in San Francisco, which has been testing the iPhone app for several weeks. “My
staff loves it. It’s simple to use and eliminates errors in processing vouchers that have been redeemed. We’d
definitely recommend this app to other Groupon clients.”
In addition to an enhanced redemption experience, Groupon will debut a comprehensive merchant analytics
dashboard and communications tools to help businesses stay in touch with their new Groupon customers. These
upgrades complement Groupon’s existing suite of merchant services, which includes webinars, employee preparation
videos, capacity planning and ROI calculators, and discounts under its Chamber of Commerce. For more
information on the Groupon merchant redemption experience, visit http://www.grouponworks.com/redemption.
Images of the Merchant App can be found at http://www.groupon.com/pages/press-kit-media. For more information
on Groupon Merchant Services, visit http://www.grouponworks.com/merchant-services.
Groupon, launched in November 2008 in Chicago, features a daily deal on the best stuff to do, eat, see and buy in
more than 300 markets around the world. Groupon uses collective buying power to offer unbeatable prices and
provide a win-win for businesses and consumers, delivering more than 400 daily deals globally. For more
information, visit http://www.groupon.com.
To get Groupon’s daily free email for the best in your city, subscribe at http://www.groupon.com.
For more information on Groupon consumer apps for the iPhone and Android,
To learn more on how to become a featured business on Groupon, visit http://www.grouponworks.com.
Julie Mossler, 312.242.2033