Account Management Marketing Relationship/Engagement Mgt
Physician Recruiting Client Services Customer Relations
Business Development Lead Generation Contract Mgt/Legal
Passionate about cutting-edge medical technology. Successful in leading cross-functional teams, collaborating with
partners , escalating and resolving customer issues and maintaining contractual business obligations.
*Lean Six Sigma Champion; LSS Green Belt Candidate
* HIMSS , Chicago & Atlanta – Scholarship Recipient to attend annual Healthcare Information Management
Systems Society conventions.
* Placed second only minimally-invasive neuro-interventional radiologist in Pittsburgh, PA. Found at Harvard, took 6
months to negotiate, $1M from Board for Gamma Knife and salary nearly $500k.
*Account Management: Closed $1.2M in first 5 months in new territory over four accounts, existing and new (Oracle)
*New Business Development: Penetrated Fortune 100 in Atlanta in first three months, receiving $3k and won final RFP
bid presentation with Coca-Cola Enterprises for $10M data center deal in North America. (Winstar Telecom)
*Marketing/Lead Generation: Promoted from Lead Generation (Marketing) after one year, to a newly-created,
*Account Management swat team in the Sales organization, based on performance and deliverables. (Manhattan)
Amerisciences, Atlanta, GA, Wellness consultant 2009 - Present
St. Joseph’s Hospital, Atlanta, GA, Patient/Family Advocate & Marketing/Events associate 2008
Midi Corp, Global Services Program Consultant, (Virtual), (start-up; foreign buyout) 2006-2007
Implemented customized training modules related to compliance issues
Collaborated with sales team closing business at customers such as McAfee and SAS.
Manhattan Associates, Account Manager/Strategic Accounts, Atlanta, GA (recruited by Midi) 2005- 2006
Supply Chain Software Company
Account Manager: Promoted to newly-created account management team after one year; key existing accounts.
Collaborated with Legal, Customer Sat, Ops, Product Mgt, Executives, Partners, Consultants and Hardware teams.
Lead Generation Associate: Managed trade show leads, uncovered RFP’s and prepared account plans.
Consistently delivered on target or above quota.
Merritt Hawkins, Physician Search Consultant, Atlanta, GA 2003-2004
Applied consultative approach to physician recruiting for assigned hospital clients in Northeast with this national
physician recruiting firm.
Oracle Corporation, Account Manager, NY, NY (downsized after 9-11) 2000–2002
New York, NY (National Accounts, Northeast)
Directed $5M RFP through organization; matrix-managed global, virtual teams, consultants, product SME’s, legal.
Managed lead generation staff in CA for territory. Directed activities of shared technical consultants.
Winstar Communications, Strategic Account Manager, SE, Atlanta, GA (recruited by Oracle) 1999-2000
Proudfoot, plc, Senior Process Consultant (100% travel) 1998
British Telecom (Concert f/k/a Syncordia), Legal Manager, Assistant Corporate Secretary (officer) 1992-1996
Fixed wireless broadband telecom
Closed new business with Southern Co, E*Trade, etc.
Garnered meetings with UPS CIO, The Coca-Cola Co and Home Depot; unprecedented for Winstar.
Career Note: Additional experience includes:
Dickinson College, International Studies, BA, Carlisle, PA.
Georgia Tech,, Certificate program for post-undergrad professionals – E-Business and Functional Manager Certificates.
The Complex Sale
Miller Heiman Strategic Selling
DISC for Sales - Manhattan Associates
Excellence in Customer Service – Oracle
Berlitz Cultural Awareness for Managers (BT)
International Management course– Southern Center for International Studies (SCIS)
Technology Association of Georgia (TAG-HC)
Women in Technology (WIT)
SEMDA (SE Medical Device Ass.)
HIMSS (Heath Information Management Systems Society)
*Cavalia/Chastain Horse Park non-profit/foundation gala event: Negotiated 150 free tickets for disabled children, family
and staff to attend the Cavalia (Cirque) event in Atlanta, GA 2009
*1996 Atlanta Committee for the Olympic Games (“ACOG”) Served as Associate Envoy. Assigned to Italian and Swiss
teams (one year training). Asked to serve on Protocol team of 1996 Paralympics – assigned to Princesses of Spain and
Princess of Denmark.
*Dickinson College - Selected for International Studies Program, Bologna, Italy (Johns Hopkins Int’l Management MBA).
* Juvenile Diabetes Board member – Atlanta chapter
*Chastain Horse Park for Disabled Children,
* Children’s Healthcare of Atlanta
* International School
* Atlanta Ronald McDonald House
* Hospice training