ONLINE BUSINESS APPLICATIONS, INC
Volume 5, Issue 1
2005 has been another excit- maceutical Information & Phar- sions of Siebel. Adding a server
ing year for Online Business macovigilance Association (PIPA) module enables cases from the
Applications, where there is meetings in the UK last year, an Sales Force Automation systems
always something new going organization similar to the Medi- to be processed without the need
on. cal Communications group within to have IRMS running on a work-
Our two “Road Warriors”, the DIA. IRMS is steadily making station. The entire process is han-
Chris Niemiec and Dianne its way into Europe as a regional, dled on the server.
Pullman, have now attained international and global applica- IRMS has been installed and
elite status in their frequent tion either through existing clients Validated at two new client sites,
flyer programs due to the as- in the US, or with new clients both of which are up live and run-
tonishing number of client site headquartered in the EU such as ning with excellent results. Work-
visits they made last year, Serono. ing with an experienced validation
with Chris performing over 27 As always, we have added a partner has enabled Online to ad-
installs and conversions, while number of improvements and en- vance our product to a level that
Dianne conducted over 25 hancement to IRMS. New fea- will allow IRMS to operate as “The
training and implementation tures include: Staff Calendar, Primary Safety Software” as well
sessions. Quality Assurance, My InBox, as an interface to third party sys-
As in the past, The 2005 Requestor’s scanned image cap- tems. We can now offer a com-
IRMS Workshop in San Diego turing, e-mail reminders for docu- plete validation service or provide
was a total success as was ments, multi-user case locking, our clients with the documentation
the Atlantic City Opposite PDF-Exchange a replacement for to assist with their own validation
Coast Workshop later in the Adobe Distiller, owner property project.
year. The IRMS User group added to case question, copy We’ve added a few key profes-
originally conceived at the question right click menu, en- sionals to our staff. David Hay-
2004 Las Vegas Training ses- hancements to case log, docu- ward was hired as our Account
sion has blossomed further ment management and client Manager; Dave has improved our
and is helping OBA determine data screens, import wizard for communications with our clients
the direction of IRMS and Reference Manager data, and a
promises to be an integral part whole lot more.
of its future. We have also updated our inter-
A first for OBA was achieved faces to sales force automation
in its participation in the Phar- software including the latest ver-
PAGE 2 INSIDE ONLINE
2005 Review Continued...
tremendously and given them a These documents can now be Online Business Applications
key person to help with matters downloaded from the support has been going strong now for
other than support. Gary Phil- area of the site. over 22 years and we don’t plan
lips was added to the product New clients who have either to stop. We will continue to
development staff to assist with purchased or gone live with make great strides to improve
the increasing work load of en- IRMS within the last year include our products, to guarantee the
hancements to IRMS and Ra- Biovail Pharmaceuticals, Critical quality of those products, to im-
jashree (Raji) Sudarshan, a Therapeutics, Wyeth Pharma- prove relations with our clients
qualified quality assurance pro- ceuticals Canada, Genentech, and to continue to be the best
fessional, is developing both QA PDL BioPharma, CV Therapeu- business partner for our clients.
and validation processes here at tics, and NPS Pharmaceuticals. Have a great year.
Online Business Applications I personally welcome these
and for IRMS. companies into the IRMS com- Dennis S. Oles
The look and usability of our munity. A number of employees
web site has been improved. from these new clients have President
We have recently added im- come from other IRMS client Online Business Application,
proved documentation for new companies. I want to express a Inc.
releases of IRMS including User special thank you for your assis-
Requirement, Functional Specifi- tance in guiding your company
cations, Traceability Matrix, and to our path.
enhanced Release Notes.
Target SFA Integration
Many of our clients require a Any image, including the signa- are
physician’s signature with a re- ture of a physician, will be stored sup-
quest for off-label product infor- with the IRMS case in the ported by your windows environ-
mation. Efficiently capturing ‘Attachments’ section. Also, ment. If you can make the at-
that signature has always been unlike our Email Import, which tachment part of the import
a challenge for medical informa- restricts the input to a prede- source, IRMS can make that at-
tion departments. Even if the fined structure, customizable tachment part of the case. Of
Sales Force Automation (SFA) only with the assistance of IT; course all this functionality has
package possesses the capabil- the new automated Case Import been retrofitted into our manual
ity, attaching the signature im- can be configured to accept a Case Import, for those with vary-
age to a case in IRMS remained variety of input formats from text ing import needs.
a manual process… until now. to Microsoft Excel to XML. This IRMS has simplified the medical
The latest release of IRMS 5 gives the user complete control information fulfillment process
can not only interface with Tar- over the data alignment and pro- even further. With the help of our
get SFA, but with any sales vides benefits from features like Code Converter, IRMS can now
force package where the physi- combo fields, where the user match questions from the Target
cian’s signature can be captured can choose multiple source (or other) SFA package with
electronically. Obviously, this fields from the import file and FAQ’s from IRMS, providing the
will require a tablet pc or a palm assign them to one IRMS field. user with a complete case, ready
device capable of capturing the Would you like to see an image to be reviewed and submitted. A
signature, but once imple- of the business card scanned at seamless link between the physi-
mented, filing or scanning faxed a conference with the case? The cian and your medical information
requests to store the physician’s file import is not limited to physi- department, with no paperwork to
signature will become a thing of cians’ signatures. IRMS will sup- clutter the way.
the past. port any and all file types that
VOLUME 5, ISSUE 1 PAGE 3
Atlantic City Review
On Friday 21 st October OBA ents with valuable efficiency and Pennsylvania, was represented
held its 2005 Opposite Coast operating information regarding by no less than three team
Workshop in Atlantic City NJ. IRMS, Atlantic City 2005 proved members all with experience of
This re-arranged event, due to to be a great success on both having successfully completed
the damage caused to New Or- fronts. projects in the field of validation
leans by hurricane Katrina, The Atlantic City opposite coast in conjunction with clients of
proved to be amazingly suc- workshop also attracted two or- OBA. The close working rela-
cessful actually attracting more ganizations with particularly tionship between the two organi-
participants than were initially close links to OBA, Med Com- zations looks set to continue
signed up to go to Louisiana. munications and Focused Con- providing benefits for both or-
Thirteen major pharmaceutical sulting. ganizations but most importantly
companies, represented by to you our clients.
Med Communications, Inc was
twenty-six medical information represented by its President J. Since Atlantic City we have now
professionals, attended the Allen Scoggin, Med Communi- held our annual workshop at Or-
workshop and were treated to cations is a provider of drug and lando Florida, this as ever was
lectures and discussion con- medical information services to held in conjunction with the DIA
ducted by Dianne Pullman our many of our clients and is the medical communications work-
Director of Training and Joe only communications service shop and following-on in our tra-
Pierce our Director of Sales, provider endorsed by Online. dition was a runaway success.
supported by Rod Bjerke VP of The workshop was attended by
Online, David Hayward Account Allen who attends many of our
workshops was in Atlantic City twenty-three different organiza-
Manager and Lindsay Oles the tions and on the second day ap-
event coordinator. to learn the latest and greatest
with IRMS, however he also proaching fifty of our clients,
When compiling its 2005 work- took the opportunity provided by partners and prospects were in
shop programs OBA endeav- the event to meet, discuss and attendance for presentations of
ored to provide not only the best network with current and pro- IRMS by Genentech, Novo
learning environment it could but spective clients. Nordisk and Serono. A full report
also to give its customers an op- will appear in the next issue of
portunity for networking and dis- Focused Consulting Inc, a con- Inside Online.
cussion, which can provide cli- sulting organization based in
IRMS Tips & Tricks…
Would you like the first row or header of your table
to be repeated if the table in your merged IRMS re-
sponse letter breaks across multiple pages?
1. In IRMS Document Maintenance, locate the
Standard that contains the table.
2. Place your cursor anywhere within the first row
or header of your table.
3. Right click and select Table Properties.
4. On the Row tab, check Repeat as header row at
the top of each page.
Good -Bye and Good luck! New Employee
It was announced at Orlando within the pharmaceutical indus- OBA welcomes Raji Sudar-
2006 that Rodney A Bjerke the try a legacy of which he can be shan to our staff as Quality
co-founder of Online Business rightly proud. Assurance Analyst. Her addi-
Applications and Vice President Rod who had a long and distin- tion to the staff will help as-
had retired as of the end of guished career within the Medi- sure the highest quality stan-
January. cal Communications Industry dards we place on IRMS.
Rod and Dennis Oles co- was well known to almost all of Raji comes to us with experi-
founded Online Business Appli- our clients and he will be sadly ence developing, testing, and
cations in 1983 and by 1989 had missed around our office. maintaining adverse events
developed the concept of IRMS system currently being used
We wish Rod, on behalf of our- by many global pharmaceuti-
in conjunction with the Medical selves and our clients, the best
Information department of G.D. cal companies. Her validation
of luck in retirement. experience includes; user re-
quirements, functional specifi-
IRMS is now the leading infor- cations, software design
mation request system in use documents, IQ’s, OQ’s, PQ’s,
trace ability matrix, and more.
IRMS User Group
Carl Mancini a founding member key results of the IRMS Enhance- IRMS workshop the Annual
of the IRMS User Group Com- ment Survey and a goal of estab- General Meeting of the User
mittee resigned in early October lishing focus groups to study and Group took place at which sev-
due to a career change that took report on possible action points eral key decisions were made.
him away from the Medical Infor- was decided upon. Karen Benson was elected as
mation Group at Sepracor. Members were subsequently ad- Chairperson of the User Group
Online would like to thank Carl vised of a full telephone meeting of for 2006, with Mike Schur as
for his work with us and his the User Group, this was held on Vice Chairman.
presence will be missed at our the 19th January 2005; a full The Focus Groups were dis-
future workshops. agenda was discussed with a cussed and each group was to
On the 25th October 2005 the “minimum” of sixteen separate ma- be notified of the group leader
User Group committee held a jor pharmaceutical organizations going forward.
telephone conference with taking part on two continents.
A design created by Adam Oles
Online Business Applications The main decisions taken at the was announced as the winner of
who were represented by Den- full meeting were the User Group Logo competi-
nis Oles, Rod Bjerke, Joe Pierce
1. A survey was to be undertaken tion as voted for by the mem-
and David Hayward with the fol-
regarding individual interest in en- bers and Google Groups were
hancement focus groups before the demonstrated and officially
1. Review IRMS Enhancement
IRMS workshop in Florida adopted as the User Groups
2. The User Group would move to- prime means of communication.
2. IRMS Atlantic City workshop
ward Google Groups as a medium A full summary of activities from
of communication on IRMS issues Orlando will appear in the next
3. Comment regarding proposed edition of Inside Online.
3. Online will sponsor a User Group
Logo competition with a prize of
It was decided that the chairman $100 for the logo adopted by the
would email a Power Point pres- user group
entation to members of the User
On Saturday 4th March, 2006 at
Group regarding some of the
the afternoon session of our annual