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							                        H. S. (Stephen) Nakdimen
                 (501) 454-6770 hsnakdimen@gmail.com



           • Business Operations • Process Analysis • Strategic Planning
Results oriented, decisive senior level goal-focused global professional with progressive success
in diverse, fast-paced, multimillion dollar environments. With deep experience in operations
management, turnarounds, problem solving, process engineering, and change
management. Able to formulate best solutions based upon complex operational requirements to
lower costs, improve bottom line profitability in multiple industries as consultant and corporate
employee. Skillful management of resources, contracts, and cross-functional teams A
personable, articulate and persuasive leader focused on exceeding objectives while ensuring the
continuous delivery of top quality services to a dynamic customer base.

                                      Areas of Expertise

   Global Project/Change                                 Team Leadership/Motivation
   Technology Management                                 Budget Planning
   Strategic Planning                                    Relationship-Building
   Client Support and Satisfaction                       Financial Management & Controls
   Innovative Business Planning                          Operational Turnarounds
   Cross-Functional Operations                           Strategic Consulting
   Manufacturing Operations                              Process Reengineering



                                      Career Milestones
 Acted as CEO in development of Ethiopian/American manufacturing concern and
  brought in $3 Million in international funds, as well as a $1 Million manufacturing
  facility
 Developed business plan for Medical Receivables Financing Company, which resulted
  in the company being purchased by a local physician looking to diversify earnings
 Brought client $14.5 Million by creating an equity investment structure with the
  advantages of a loan

                                          Education

MBA (Finance)                                         Tulane University – New Orleans, LA
Master of Social Work                                 Tulane University – New Orleans, LA
BA (Psychology)                                       University of Arkansas – Fayetteville
                       H. S. (Stephen) Nakdimen
                (501) 454-6770 hsnakdimen@gmail.com


H. S. (Stephen) Nakdimen Page 2

                                  Professional Experience

Performance Consultants Group                     Confidential              1996 – Present
Little Rock, AR, Houston, TX
Director, Principal Consultant
A boutique consulting firm providing targeted service to domestic and international
company and governments. Providing infrastructure analysis, weakness identification
and resolution, strategic planning, financial analysis, corporate finance and business.
     Created computer assembly company and fulfilled role of Acting CEO leading a
        team of business professionals taking on challenges of operating a company in
        Ethiopia,
     Successfully negotiating to win approval to establish a manufacturing facility and
        reducing tariff regulations from 50% down to 17% which saved $30 Million over a
        five year period
     Brought in commitments of $3 Million in international investment capital and a $1
        Million facility for use as a manufacturing plant
     For Nursing Home Management Client, drove major capital investment of $14.5
        Million in multi-state nursing home company through structuring of investment to
        meet requirements of regulators

Charles Schwab and Company
 Phoenix, AZ 1995 – 1996
National full-service provider of investment and financial management services and
retirement products; Annual revenue of $4.52 Billion.
Senior Account Administrator, Retirement Plan Services: Orchestrated oversight and
alignment of retirement plan accounts with technology infrastructure, integrating retirement
plan accounts into company computer system; Provided expert oversight and approval of all
accounts created by 10 licensed brokerage account representatives

Fidelity Investments
Dallas, Texas 1986-1995
Leading global mutual fund company, discount broker, and provider of retirement account
investments with annual sales in the billions of dollars.
Team Leader/Financial Analyst: Supervised 20 software support specialists and licensed
brokerage representatives resolving interface and trading-related issues with Fidelity
software.

                                         PERSONAL
Delegate to the National Policy Plan of Action for US-Africa Relations in the 21st Century
• Participated in the National Summit on Africa • Former Director, Ethiopian-American
Trade Investment Council

						
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