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H. S. (Stephen) Nakdimen
(501) 454-6770 hsnakdimen@gmail.com
• Business Operations • Process Analysis • Strategic Planning
Results oriented, decisive senior level goal-focused global professional with progressive success
in diverse, fast-paced, multimillion dollar environments. With deep experience in operations
management, turnarounds, problem solving, process engineering, and change
management. Able to formulate best solutions based upon complex operational requirements to
lower costs, improve bottom line profitability in multiple industries as consultant and corporate
employee. Skillful management of resources, contracts, and cross-functional teams A
personable, articulate and persuasive leader focused on exceeding objectives while ensuring the
continuous delivery of top quality services to a dynamic customer base.
Areas of Expertise
Global Project/Change Team Leadership/Motivation
Technology Management Budget Planning
Strategic Planning Relationship-Building
Client Support and Satisfaction Financial Management & Controls
Innovative Business Planning Operational Turnarounds
Cross-Functional Operations Strategic Consulting
Manufacturing Operations Process Reengineering
Career Milestones
Acted as CEO in development of Ethiopian/American manufacturing concern and
brought in $3 Million in international funds, as well as a $1 Million manufacturing
facility
Developed business plan for Medical Receivables Financing Company, which resulted
in the company being purchased by a local physician looking to diversify earnings
Brought client $14.5 Million by creating an equity investment structure with the
advantages of a loan
Education
MBA (Finance) Tulane University – New Orleans, LA
Master of Social Work Tulane University – New Orleans, LA
BA (Psychology) University of Arkansas – Fayetteville
H. S. (Stephen) Nakdimen
(501) 454-6770 hsnakdimen@gmail.com
H. S. (Stephen) Nakdimen Page 2
Professional Experience
Performance Consultants Group Confidential 1996 – Present
Little Rock, AR, Houston, TX
Director, Principal Consultant
A boutique consulting firm providing targeted service to domestic and international
company and governments. Providing infrastructure analysis, weakness identification
and resolution, strategic planning, financial analysis, corporate finance and business.
Created computer assembly company and fulfilled role of Acting CEO leading a
team of business professionals taking on challenges of operating a company in
Ethiopia,
Successfully negotiating to win approval to establish a manufacturing facility and
reducing tariff regulations from 50% down to 17% which saved $30 Million over a
five year period
Brought in commitments of $3 Million in international investment capital and a $1
Million facility for use as a manufacturing plant
For Nursing Home Management Client, drove major capital investment of $14.5
Million in multi-state nursing home company through structuring of investment to
meet requirements of regulators
Charles Schwab and Company
Phoenix, AZ 1995 – 1996
National full-service provider of investment and financial management services and
retirement products; Annual revenue of $4.52 Billion.
Senior Account Administrator, Retirement Plan Services: Orchestrated oversight and
alignment of retirement plan accounts with technology infrastructure, integrating retirement
plan accounts into company computer system; Provided expert oversight and approval of all
accounts created by 10 licensed brokerage account representatives
Fidelity Investments
Dallas, Texas 1986-1995
Leading global mutual fund company, discount broker, and provider of retirement account
investments with annual sales in the billions of dollars.
Team Leader/Financial Analyst: Supervised 20 software support specialists and licensed
brokerage representatives resolving interface and trading-related issues with Fidelity
software.
PERSONAL
Delegate to the National Policy Plan of Action for US-Africa Relations in the 21st Century
• Participated in the National Summit on Africa • Former Director, Ethiopian-American
Trade Investment Council
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