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									                                                                           HEADQUARTERS

                                                                           Procurement Policy & Services Department
                                                                           (PPSD) Room 207
                                                                           Calton House
                                                                           5 Redheughs Rigg
                                                                           Edinburgh EH12 9HW
                                                                           Telephone:    0131 244 5704
                                                                           Fax           0131 244 5705
                                                                           E-mail:        Lisa.Bain@sps.pnn.gov.uk
                                                                           Date:         22 September 2009

 Invitation to Tender: Reference 00839 - for the Provision of Pharmaceutical Services and Supplies to
 the Scottish Prison Service
The Scottish Ministers per the Scottish Prison Service invite you to tender for the above Contract.

The attached documents describe how the tenderer is to submit the tender and list the items to be submitted with the
tender. The documents included in the Invitation to Tender are listed below.

   This Invitation to Tender Letter
   Schedule 1     Instructions to Tenderers
   Schedule 2     Tenderer's Submission Requirements
   Schedule 3     Form of Tender
   Schedule 4     Declaration of Site Visits
   Schedule 5      List of Proposed Sub-contractors
   Schedule 6      Information relating to Staff Transfers
   Schedule A Terms and Conditions of Contract
   Schedule B      Specification
   Schedule C      Pricing Document
   Form of Contract

The ITT states the terms of the proposed Contract, and the specification provides information about how the Supplier is
to provide the Goods and Services.

The foremost aim of the Contract is to deliver a legally compliant pharmacy service to all directly managed SPS
Premises throughout Scotland in order to meet the pharmaceutical care needs of prisoners to agreed professional
standards. The Contract will require the Supplier to efficiently and cost-effectively:

       •    supply all required medicines and pharmaceutical supplies:

       •    dispense and deliver the Goods to all SPS prisons; and

       •    provide a professional pharmaceutical service to the SPS.

You are required to return, as part of your tender, those documents listed at paragraph 4.1 of the instructions to tenderers.
It is your responsibility to ensure that your tender is complete.

We deem a submission of a tender in response to this invitation as your acceptance of the attached instructions to
tenderers.

We look forward to receiving and evaluating your tender.

The tender return time and date is 12:00 noon on Tuesday 03 November 2009

Lisa Bain
Procurement Policy and Services Department
                              INVITATION TO TENDER


                                                 for


                                        the provision of

                       Pharmaceutical Services and Supplies
                                      to the
                             Scottish Prison Service




                                   REFERENCE: 00839




                                            Confidential

No part of this document may be disclosed orally or in writing, including by reproduction, to any third
 party without the prior written consent of SPS. This document, its associated appendices and any
              attachments remain the property of SPS and will be returned upon request.
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE 1



     INSTRUCTIONS TO TENDERERS




           REFERENCE 00839
                                           Restricted - Contracts                                   SPS Ref: 00839
                                                                                                    September 2009


                                               Schedule 1
                                 INSTRUCTIONS TO TENDERERS

1      COMMENCEMENT/DURATION

It is the intention of the SPS that any Contract(s) resulting from this ITT will commence in February 2010 for a
period of 3 years with the option to extend for up to a further 2 years.

The current service contract with the incumbent provider (Boots UK Limited) is due to expire on 31st March
2010. The SPS needs to ensure that the new Service is established and a seamless transition is undertaken for
full Services to commence on the 1st April 2010. It is the intention of the SPS to award a new Contract early in
2010.

2      COMMUNICATION

2.1    The SPS point of contact for this Invitation to Tender up to Contract award is:
       Lisa Bain
       SPS HQ
       Calton House
       5Redheughs Rigg
       Edinburgh
       EH12 9HW
       Fax: 0131 244 5705
       Email: Lisa.bain@sps.pnn.gov.uk

2.2    The SPS point of contact for queries and clarifications is Lisa Bain. The SPS may only respond to
       queries or requests for additional information that are received earlier than four days prior to the return
       date and time. The SPS response to any query may be provided to all tenderers. The source of the
       original query will not be revealed.

2.3    The SPS is holding a „Bidder Forum‟ at which representatives of the SPS will provide a background to
       the current pharmaceutical service provided to prisoners held in Scottish prisons. All interested parties
       are invited to attend this event. The bidder forum will also be an opportunity for interested parties to
       raise any questions relating to the required service. This will be held on Thursday 01 October.

2.4    Please e-mail Lisa Bain (contact details in 2.1) before 5pm on Tuesday 29 September 2009 to
       confirm your attendance and receive details of the time and location. You should provide the
       names and contact details of all within you organisation who will be attending. PLEASE NOTE:
       The maximum number of attendees allowed from each tenderer is 3.

2.5    Prior to tender submission, tenderers are required to visit all the 13 current Premises that will be served
       by the resultant Contract. This is to ensure the nature and extent of the Services to be carried out are fully
       understood and that tenderers are satisfied in relation to all matters connected with the Services and
       premises. You are required to attend the site visits if you intend on submitting a tender. For the
       avoidance of doubt the tenderers who submit a tender without having attended the site visits may not be
       considered.

2.6    Site visits will commence on Monday 05 October and will cover a two-week period. Details of the
       designated site visit dates and times will be confirmed by Thursday 24 September via the SPS Buyer
       Profile or the Public Contracts Scotland web-site (www.publiccontractsscotland.gov.uk). You should
       complete Schedule 4 and submit it with your tender.

2.7    All communications in connection with this ITT shall be in writing or by email.

3      GENERAL

3.1    The return date and time for your tender submission is 12:00 noon on Tuesday 03 November 2009.



Schedule 1 Instructions to Tenderers                                                                         Page 1
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                                                                                                  September 2009

3.2   Before the tender return date, the SPS may modify the ITT by the SPS point of contact issuing addenda.
      The procedure for receiving submissions will be detailed in any such addenda. The SPS will not request
      further information less than four days prior to the return date and time without indicating an extension to
      the return date.

3.3   You are requested to acknowledge receipt of this ITT within five working days of receipt, by emailing or
      faxing such acknowledgement to the SPS point of contact. We would ask that you indicate a reason if
      you do not intend to submit a tender.

3.4   This ITT and any associated correspondence are subject to the laws of copyright and must not be
      reproduced, whether in whole or in part, without the prior written consent of the SPS.

3.5   You may not in any way advertise or publicly announce that you are entering into discussions with and/or
      undertaking work for the SPS without the SPS's prior written consent.

3.6   Under the Freedom of Information (Scotland) Act, 2002, the SPS must reject any tender which includes a
      blanket claim for confidentiality. The SPS may be required to disclose information:
             According to the provisions of the Freedom of Information (Scotland) Act, 2002;
             According to EU Directives or any other legislation; and
             To those UK Government departments and bodies which are entitled to it.

4     DOCUMENTATION TO BE SUBMITTED

4.1   Please include the following documents in your tender, completed and signed as required:

             Schedule 2 all the items required by the Tenderer‟s Submission Requirements
             Schedule 3 Form of Tender
             Schedule 4 Declaration of Site Visits
             Schedule 5 List of Proposed Sub-contractors
             Schedule C Pricing Document.

4.2   The SPS does not seek alternative tenders (i.e. tenders not wholly compliant with the SPS requirements
      as set out in this ITT). If you intend to submit an alternative tender, please advise the SPS point of
      contact not later than 7 days before the tender return date.


5     PREPARATION OF TENDERS

5.1   The tender shall be submitted in the English language.

5.2   You will bear all your own costs associated with this tendering exercise.

5.3   You are responsible for raising a query promptly where you believe that any information may be
      incorrect or may have been omitted from the Invitation to Tender.

5.4   Tenders shall remain valid and open for acceptance for 120 days after the tender return date. In
      exceptional circumstances, the SPS‟s point of contact may request that the tenderer extend the validity
      period for a specified additional period. Except for manifest error or as may otherwise expressly be
      agreed by both the SPS and the tenderer, the contents of submitted tenders will be deemed to be binding
      upon the tenderer and open for acceptance by the SPS for the duration of the validity period. The
      tenderer is therefore cautioned to verify its proposal before submission to the SPS since it is the
      tenderer‟s responsibility to ensure that a full appreciation, understanding and comprehension of the
      Goods and Services required, stated or implicit has been achieved prior to tender submission. No claims
      will be accepted for items that arise from the tenderer‟s failure to meet these requirements.




Schedule 1 Instructions to Tenderers                                                                      Page 2
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6     TENDER SUBMISSION

6.1   The tender shall be completed in black ink/print and submitted in the form of one priced original and two
      unpriced originals: each of these documents must be clearly marked ‘PRICED’ and ‘UNPRICED’ on
      the front cover. Tenderers are also required to submit their full priced tender electronically on CD.

6.2   Each tender must be signed by a duly authorised person (or persons) acting on behalf of the tenderer.

6.3   The envelope or package in which the tenders are delivered to SPS should not in any way identify the
      name of the company submitting the tender. The envelope/package should be sealed and marked as
      stated below.

6.4   The tenderer shall fix self-adhesive labels to the tender envelope/package, in the following order:


            This is a tender for – at the top left of the package: please show the project name and reference
             number.
            Return label - centre of package: to be addressed to The Administrator, Procurement Department,
             Room 207, Scottish Prison Service, Calton House, 5 Redheughs Rigg, Edinburgh EH12 9HW.
            Received by SPS - bottom left of package: (this will be completed by SPS Security when received
             at Calton House).

      Failure to strictly comply with this instruction may mean your package is not identified as a tender, and
      may therefore be omitted from the formal tender opening.

6.5   Where the tenderer proposes to use a third party such as a courier for delivery of the tender, they should
      still ensure that any package is clearly labelled in accordance with this instruction.

6.6   The tenderer shall ensure that the SPS receives the tender at the address specified by no later than the
      return date and time. Only signature by an SPS representative will be taken as proof of delivery. Tenders
      submitted by e-mail or fax will not be accepted unless expressly requested by the SPS‟s point of contact,
      and accompanied by a sealed tender.

6.7   Tenders received after the return date and time may be returned unopened.

6.8   If the tender is from a consortium, please note that only one tender from the consortium, nominating a
      lead organisation (which will be responsible for administration of the Contract and in which regard shall
      also act as the central point for payment purposes), will be accepted. The full names, designations, and
      current addresses of all members of the consortium and the lead organisation will require to be submitted.
      In addition, the Contract and ancillary documentation will be entered into with all members of the
      consortium, who will in these circumstances each be required to execute said Contract together with all
      ancillary documentation, evidencing their joint and several liability in respect of the obligations and
      liabilities of the Contract. Aside from the foregoing, it will otherwise generally be for the members of the
      consortium to sort out their respective liabilities amongst each other.

7     EVALUATION OF TENDERS

7.1   The SPS may, without liability or obligation to any tenderer:
           accept or reject any tender or alternative tender;
           accept only such part or parts of any tender it shall deem to be appropriate;
           enter into one or several Contract(s);
           cancel the Invitation to Tender process and reject all tenders at any time prior to the formation of a
            Contract;

7.2   A tender may be deemed unacceptable if the tenderer (a) does not acknowledge that the Terms and
      Conditions of Contract included with the ITT have been taken into account with the tender; and (b) does
      not offer alternatives where he considers the Terms and Conditions of Contract included with the ITT to
      be unacceptable. Such alternatives are to comprise proposed alternative clauses to each of the SPS
      clauses on a clause-by-clause basis and should not be a submission of the tenderer‟s standard terms and
      conditions.



Schedule 1 Instructions to Tenderers                                                                        Page 3
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7.3   The tender will be evaluated using the technical aspects included in Schedule 2 and the commercial
      aspects included in Schedule C. The SPS shall award the Contract on the basis of the most economically
      advantageous tender in terms of 45:55 (technical: commercial ratio).

      The technical criteria shall be weighted as follows:

          Theme                                                    Weighting
          1 Supply and Dispensing                                     46
          2 Professional Service                                      14
          3 Service Implementation                                    26
          3 Specific Operational Requirements                          3
          4 Contract Management                                       11

      Commercial Scoring Description: The lowest priced tender will be allocated the maximum price score
      (55). For every other tender, a point or part of a point will be deducted for every 1% higher than the
      lowest tender, with the number of points deducted increasing as the percentage differentiation between
      the lowest tender and another tender increases. Any tender which is more than 30% above the lowest
      priced tender will be allocated a zero (0) commercial score.

7.4   The SPS may, as appropriate, enter into tender clarifications and commercial discussions with any
      tenderer(s). This could include a presentation and discussion by the tenderer at an SPS site and/or a
      meeting at the tenderer‟s premises to discuss the proposal further and to meet selected personnel
      proposed for the project.

7.5   The SPS may specify additional requirements or agree Conditions of Contract as appropriate to the
      specific requirement with a selected tenderer(s) at any time prior to formal Contract award. Similarly, the
      final scope and content of the Contract will be agreed prior to Contract formation.


8     NOTIFICATION OF AWARD

Tenderers will be notified in writing as soon as possible when the SPS has completed the evaluation process.
The SPS shall follow the procedure associated with the EU procurement directives and the mandatory standstill
period.

9     FORMATION OF THE CONTRACT

9.1   Execution of the Contract shall be deemed to have taken place when both the successful tenderer and the
      SPS have signed the duplicate bound copies of the Contract.

9.2   Any instruction, verbal or written, issued by the SPS or any SPS representative against this ITT will not
      be binding unless the Contract has been executed.

9.3   Before the formation of a Contract the SPS's point of contact may require the tenderer to submit for the
      SPS's acceptance:
           Any collateral warranties and guarantees required in terms of the Terms and Conditions of Contract
           Any parent company guarantees and bonds required in terms of the Terms and Conditions of
            Contract
           The policies and certificates for insurance to be provided by the Supplier

                                              End of Schedule 1




Schedule 1 Instructions to Tenderers                                                                     Page 4
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE 2



TENDERER’S SUBMISSION REQUIREMENTS




           REFERENCE 00839
                                                                      Restricted - Contracts                                                                  SPS Ref: 00839
                                                                                                                                                              September 2009


                                                                              Schedule 2
                                                         TENDERER’S SUBMISSION REQUIREMENTS

The information requested from the tenderer in this Schedule 2 will be used in conjunction with commercial and technical criteria during the tender evaluation
process. It is therefore ESSENTIAL that you supply all the information requested in the boxes beneath each question. Failure to provide the information requested
may result in de-selection from the process.

Tenderers should provide the information required in the relevant box(es) below each question.


Section A contains questions pertaining to the capability of the tenderer to perform the contract (Selection Criteria)

Reponses to section A will be evaluated on a PASS/FAIL basis where a FAIL in any question may result in an automatic de-selection and the tenderer will not progress any
further in the process. Failure to provide the information requested will be awarded a FAIL for that particular question.

For the avoidance of doubt; any tenderer who FAILS Section A will be deemed ‘non-compliant’ and their responses to Section B will not be evaluated.

Section B contains questions pertaining to the performance of the contract (Award Criteria)

Responses to section B will be scored in accordance with section 7 of Schedule 1 (Evaluation of the tenderers) or evaluated as a Pass/Fail as indicated. Failure to provide the
information requested will be awarded a 0 (zero) score for that particular question which may result in automatic de-selection.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                            Page 1
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 SECTION A: SELECTION CRITERIA

  Question                                                                                                                                                         Eliminate
              Question
    No.                                                                                                                                                            on FAIL



              The tenderer shall submit an overview of the different goods/services/works provided by the tendering organisation and shall specifically
     1                                                                                                                                                               Yes
              identify what proportion of their overall turnover relates to these.




              The tenderer shall submit details of their experience in providing the Goods/Services and or related services to other organisations over the last
     2                                                                                                                                                               Yes
              5 years, concentrating particularly on the balance of risk between supplier and purchaser.




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 SECTION A: SELECTION CRITERIA

  Question                                                                                                                                                       Eliminate
              Question
    No.                                                                                                                                                          on FAIL

              The tenderer shall submit the names of their primary customers in Scotland, the UK, Europe and worldwide and detail the approximate value of
     3                                                                                                                                                             Yes
              business received from these customers.




              The tenderer shall provide two (2) recent written references from other purchasers, in respect of the Goods/Services detailed in Schedule B, and
     4                                                                                                                                                             Yes
              the contract experiences provided in response to question 2.




              In the last three years, has your organisation been subject to
              any formal investigation, or has any finding been made
              against your organisation by any court or tribunal or in         YES
     5        comparable proceeding in any other jurisdiction in respect of                                                                                        Yes
              an alleged or actual breach of legislation?                      NO

              If yes, please highlight any known pending infraction cases




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 SECTION A: SELECTION CRITERIA

  Question                                                                                    Eliminate
              Question
    No.                                                                                       on FAIL
              and detail what steps you have taken as a result.




              Is it your policy to comply with the meaning and scope of the
              statutory provisions of the current Sex, Race Relations,
              Disability, Employment Equality legislation or any statutory
                                                                              YES
              modification or re-enactment thereof or any other relevant
    6.1                                                                                          Yes
              UK or EU legislation relating to discrimination and equal
                                                                              NO
              opportunities in employment?

              If yes, please demonstrate how you ensure compliance.




Schedule 2 Tenderer‟s Submission Requirements                                                          Page 4
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 SECTION A: SELECTION CRITERIA

  Question                                                                                       Eliminate
              Question
    No.                                                                                          on FAIL




              Accordingly, is it your practice not to discriminate directly or
              indirectly on grounds of colour, race, ethnic or national
              origins, disability, sexual orientation, religion, age or gender   YES
    6.2       in relation to decisions to recruit, select, remunerate, train,                       Yes
              transfer, and promote employees?                                   NO

              If yes, please demonstrate how you ensure compliance.




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 SECTION A: SELECTION CRITERIA

  Question                                                                                                                                                   Eliminate
              Question
    No.                                                                                                                                                      on FAIL




              What steps have you undertaken, or do you take, to ensure the observance of these legislative and statutory provisions by your employees and
    6.3                                                                                                                                                        Yes
              any sub-contractors proposed by you for the performance of any services resulting from this tender?




     7        The tenderer shall complete the following table as part of their response:                                                                       Yes




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 SECTION A: SELECTION CRITERIA

  Question                                                                                                 Eliminate
              Question
    No.                                                                                                    on FAIL
                               Q1    Name of bidding entity
                                     Type of entity (e.g. limited company, partnership)
                               Q2
                                     If not a limited company go to Q8
                              Q3     Company registration no.
                              Q4     Name of parent company *
                              Q5     Parent company registration no.*
                              Q6     Name of ultimate parent company*
                              Q7     Ultimate parent company registration no*
                              Q8     Length of time trading if less than 3 years
                              Q9     Is bid in conjunction with another entity (entities)?
                              Q10    If answer to Q9 yes, in what capacity (e.g. consortium)
                                     If answer to Q9 yes, provide answers to Q1 to Q8 for all bidding
                              Q11
                                     entities (answer on separate sheet)

              * Where applicable




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 SECTION A: SELECTION CRITERIA

  Question                                                                                                           Eliminate
              Question
    No.                                                                                                              on FAIL

                                                                                            Period to Period to
                                        INPUT PERIOD END DATE
                                        INPUT ALL FIGURES IN £'000s                           £'000     £'000
                                        Turnover
                                        Gross Profit
                                        Operating Profit (Profit Before Interest and Tax)
                                        Interest Payable
                                        Profit Before Tax

                                        Net assets
                                        Fixed assets
                                        Intangible assets
                                        Current assets
                                        Debtors-trade
                                        Current liabilities
                                        Creditors-trade
                                        Long term debt




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 SECTION A: SELECTION CRITERIA

  Question                                                                                                                                                        Eliminate
              Question
    No.                                                                                                                                                           on FAIL
               Financial information must be returned with the Tender. Please indicate information enclosed.

                                                                                                   Tick box if information enclosed
                  A      Copy of audited accounts covering the last three years of trading, or period available if
                         trading for less than three years. This must include the most recent audited accounts
                  B      Or Profit and loss account, balance sheet, cash flow statements, unaudited for the most
                         recent three years of trading, or period available if trading less than three years, where
                         audited information is not available
                  C      Or where A or B cannot be provided, a statement of the entity’s cash flow forecast for
                         the current year and a bank letter outlining current cash and credit facility position.
                  D      Where the bidding entity is a subsidiary, A to C applies to the bidding entity and the
                         ultimate parent company.
                  E      Where there is more than one bidding entity per Q9 above, A to D apply to all entities
                         concerned.
                  F      For all bidding entities, Certificate of Incorporation/Partnership Mandate
                  G      For all bidding entities, list of partners/directors.




              The tenderer shall submit current certificates for insurances as required by law and this Contract e.g. employer‟s liability insurance, public
     8        liability insurance, product liability insurance, professional indemnity insurance. Tenderers are asked to confirm if the following box what           Yes
              certificates they have included in their tender and where they can be located within the tender.




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 SECTION A: SELECTION CRITERIA

  Question                                                                                                                                                       Eliminate
              Question
    No.                                                                                                                                                          on FAIL




              The SPS expects suppliers to operate in a manner which recognises sustainability, environmental and ethical considerations relating to the
              production and supply of goods, services or works. For example, the SPS sustainability policy outlines the key sustainability themes and
              expectations we would attach to this project (see www.SPS.gov.uk/Library/Policies).
              What steps have you undertaken, or take, to ensure the observance of sustainability, environmental and ethical provisions (including any
     9        legislative and statutory provisions) by your organisation, any consortia partners or sub-contractors proposed by you for the supply of Goods or     Yes
              the performance of Services which may result from the work outlined in this ITT document?

              Note: SPS do not require copies of your organisation’s Sustainability policy documents.       We do however seek a relevant response to the
              specific question outlined above.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                         Page 10
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 SECTION A: SELECTION CRITERIA

  Question                                                                                                                                                                      Eliminate
              Question
    No.                                                                                                                                                                         on FAIL
     10       Have any of the directors, partners or any other person who has powers of representation, decision or control of the organisation ever been
              convicted of any of the following offences? If you answer Yes to any of these questions please give details.
              Note: Failure to disclose information relevant to this question 10 may result in your exclusion from this competition.                                              Yes
              * Any supplier or organisation which has been the subject of an adverse ruling, or is suspected of having failed to meet its legal obligations, may be excluded
              from future competition or bidding for SPS contracts until such time as they can demonstrate that appropriate remedial action has been taken.
    10.1      The common law offence of conspiracy where the                        YES
              conspiracy relates to participation in a criminal organisation.
                                                                                    NO




    10.2      Corruption within the meaning of section 1 of the Public              YES
              Bodies Corrupt Practices Act 1889 or section 1 of the
              Prevention of Corruption Act 1906.                                    NO




    10.3      Bribery or corruption within the meaning of section 68 and            YES
              69 of the Criminal Justice (Scotland) Act 2003.




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 SECTION A: SELECTION CRITERIA

  Question                                                                                    Eliminate
              Question
    No.                                                                                       on FAIL
                                                                             NO




    10.4      The common law offence of incitement to commit a crime.        YES

                                                                             NO




    10.5      Fraud, where the offence relates to fraud affecting the        YES
              financial interests of the European Communities as defined
              by Article 1 of the Convention relating to the protection of   NO
              the financial interests of the European Union, within the
              meaning of:
              (i)     the offence of cheating the Revenue;
              (ii)    the common law offence of fraud;
              (iii)   the common law offence of theft or fraud;
              (iv)    fraudulent trading within the meaning of section 458
                      of the Companies Act 1985;




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 SECTION A: SELECTION CRITERIA

  Question                                                                                     Eliminate
              Question
    No.                                                                                        on FAIL
              (v)      defrauding the Customs within the meaning of the
                       Customs and Excise Management Act 1979 and the
                       Value Added Tax Act 1994;
              (vi)     an offence in connection with taxation in the
                       European Community within the meaning of section
                       71 of the Criminal Justice Act 1993; or
              (vii)    the common law offence of uttering;
              (viii)   the criminal offences at common law of attempting to
                       pervert the course of justice.




    10.6      Money laundering within the meaning of the Money                YES
              Laundering Regulations 2007.
                                                                              NO




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 SECTION A: SELECTION CRITERIA

  Question                                                                                                                                                    Eliminate
              Question
    No.                                                                                                                                                       on FAIL
      10.7    Any other offence within the meaning of Article 45(1) of EC      YES
              Directive 2004/18 as defined by the national law of any
              relevant state.                                                  NO




 11           Please confirm whether any of the following criteria applies to your organisation OR to any named consortia member or sub-contractor that you
              would propose of the provision of the work. If you answer Yes to any of these questions please give details.
                                                                                                                                                                Yes
              Note: Failure to disclose information relevant to this section may result in your exclusion from this competition.
 11.1         Is the organisation (or any Group, Consortia partner or sub- YES
              contractor proposed in response to question 7) bankrupt or
              being wound up, having its affairs administered by the court, NO
              or have you entered into an arrangement with creditors,
              suspended business activities or any analogous situation
              arising from similar proceedings under national laws or
              regulations?




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                      Page 14
                                                                       Restricted - Contracts   SPS Ref: 00839
                                                                                                September 2009


    SECTION A: SELECTION CRITERIA

    Question                                                                                       Eliminate
                  Question
      No.                                                                                          on FAIL




    11.2          Is the organisation (or any Group, Consortia partner or sub-    YES
                  contractor proposed in response to question 7) the subject of
                  proceedings for a declaration of bankruptcy, for compulsory     NO
                  winding-up or administration by the court or for an
                  arrangement with creditors or of any other similar
                  proceedings under national laws or regulations?




    11.3          Has any individual or employee whom you would propose to        YES
                  use to deliver this service been convicted of an offence
                  concerning his professional conduct by a judgement which        NO
                  has the force of res judicata?1


1
    A matter already settled in court



Schedule 2 Tenderer‟s Submission Requirements                                                           Page 15
                                                                     Restricted - Contracts   SPS Ref: 00839
                                                                                              September 2009


 SECTION A: SELECTION CRITERIA

  Question                                                                                       Eliminate
              Question
    No.                                                                                          on FAIL




 11.4         Has any individual or employee whom you would propose to          YES
              use to deliver this service been guilty of misrepresentation in
              supplying or failing to supply the information that may be        NO
              required in this Section?




 11.5         Has any individual or employee whom you would propose to          YES
              use to perform the contract or deliver services under the
              contract been guilty of grave professional misconduct?            NO




Schedule 2 Tenderer‟s Submission Requirements                                                         Page 16
                                                                      Restricted - Contracts   SPS Ref: 00839
                                                                                               September 2009


 SECTION A: SELECTION CRITERIA

  Question                                                                                        Eliminate
              Question
    No.                                                                                           on FAIL




    11.6      Has the organisation failed to fulfil obligations relating to the   YES
              payment of social security contributions in accordance with
              the legal provisions of the United Kingdom or the country in        NO
              which it is established?




 11.7         Has the organisation failed to fulfil obligations relating to the   YES
              payment of taxes in accordance with the legal provisions of
              the United Kingdom or the country in which it is                    NO
              established?




Schedule 2 Tenderer‟s Submission Requirements                                                          Page 17
                                                      Restricted - Contracts                        SPS Ref: 00839
                                                                                                    September 2009


 SECTION A: SELECTION CRITERIA

  Question                                                                                             Eliminate
              Question
    No.                                                                                                on FAIL




                                                End of Schedule 2, Section A (Selection Criteria)




Schedule 2 Tenderer‟s Submission Requirements                                                               Page 18
                                                                    Restricted - Contracts                                                                    SPS Ref: 00839
                                                                                                                                                              September 2009



 SECTION B: AWARD CRITERIA
                                                                                                                                                                  Eliminate
 Question No.   Question                                                                                                                              Weighting   on FAIL
                                                                                                                                                                     or
                COMPLIANCE WITH SPECIFICATION



                The tenderer should confirm compliance with the Specification. In the event that the tenderer can not comply with any of the
                requirements detailed within the Specification, then the tenderer should clearly detail in their submission those sections which
       1                                                                                                                                              PASS/FAIL     Yes
                they are unable to comply with, provide the reason for non-compliance and submit suggestions and costs as to amendments to
                make the relevant sections acceptable. The tenderer should detail any assumptions made in their response.




                STAFFING AND RESOURCES



                The tenderer shall provide the staff structure and a list of the resources (including details of existing and/or future pharmacies,
                sites, and delivery resources) that would provide the services described. This should include details of the nature and extent of
       2        staff involvement, their experience and qualifications, memberships of professional bodies, and details of projects worked on.        PASS/FAIL     Yes
                The tenderer shall provide details of how it will manage these resources. The tenderer shall list the key staff that will be used
                for delivering the Services and their mobility within Scotland.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                          Page 19
                                                                  Restricted - Contracts                                                                 SPS Ref: 00839
                                                                                                                                                         September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                             Eliminate
 Question No.   Question                                                                                                                         Weighting   on FAIL
                                                                                                                                                                or




                SUPPLY AND DISPENSING                                                                                                               46



                Please provide an overview of your supply chain (including a pictorial representation) in relation to the Goods required under
                the contract, including information on any dependencies and contingencies and any considerations which may apply when
       3                                                                                                                                             4          No
                accessing Goods under NSS contracts. Please provide information on how you will demonstrate auditability in terms of what
                goods have been purchased by you on behalf of the SPS, from NSS contracts to ensure no leakage into the community.




                What alternative sources of supply do you propose, should your primary supplier(s) for Goods be unable to supply? Please
       4                                                                                                                                             4          No
                provide all alternative supply options available including your ability to access a 2nd line wholesale supplier.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                     Page 20
                                                                 Restricted - Contracts                                                                 SPS Ref: 00839
                                                                                                                                                        September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                            Eliminate
 Question No.   Question                                                                                                                        Weighting   on FAIL
                                                                                                                                                               or




                What transportation arrangements do you propose to ensure the goods reach each prison? Please specify the vehicle type and
       5        delivery schedule you propose to use to ensure the on-time delivery of new goods, repeat goods, and stock goods. Please            10         Yes
                include in your proposal the potential risks and their mitigation, addressing issues relating to the transportation of goods.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                    Page 21
                                                                  Restricted - Contracts                                                                   SPS Ref: 00839
                                                                                                                                                           September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                               Eliminate
 Question No.   Question                                                                                                                           Weighting   on FAIL
                                                                                                                                                                  or




                The tenderer is required to identify developed contingency plans for all aspects of the required service in light of any service
                failures, especially relating to the dispensing and delivery service, and the visiting professional service, when any of the
       6                                                                                                                                              10         Yes
                prisons is temporarily not available to receive a delivery (due to security or operational reasons). This should include
                information on late or non-delivery of goods; and staff absences/vacancies.




                What contingency do you propose if a delivery is delayed from the scheduled delivery time due to a late delivery on the part of
       7                                                                                                                                              10         Yes
                the Supplier?




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                       Page 22
                                                                 Restricted - Contracts                                                                SPS Ref: 00839
                                                                                                                                                       September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                           Eliminate
 Question No.   Question                                                                                                                       Weighting   on FAIL
                                                                                                                                                              or




                Please provide flowchart to describe your process for providing replacements or credits for any discrepancies or damaged
       8                                                                                                                                       PASS/FAIL      No
                Goods.




                What arrangements do you propose to ensure any new prescription items are supplied outwith the routine supply arrangements
       9        when there is a need for the emergency continuation of existing treatment? Please confirm within your proposal the length of       4          No
                time (hours) between the required goods being ordered by the prison and guaranteed delivery being made.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                   Page 23
                                                                 Restricted - Contracts                                                                SPS Ref: 00839
                                                                                                                                                       September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                           Eliminate
 Question No.   Question                                                                                                                       Weighting   on FAIL
                                                                                                                                                              or




                Tenderers are asked to demonstrate their process for accepting the return of unused Goods and providing credits. Please
      10        include any exclusions and assumptions made in relation to the return of Goods for credit considering the re-use of returned       4          No
                Goods purchased by the SPS and provide solutions to ensure waste minimisation and maximise cost efficiency.




                PROFESSIONAL SERVICE                                                                                                              14




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                   Page 24
                                                                Restricted - Contracts                                                               SPS Ref: 00839
                                                                                                                                                     September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                         Eliminate
 Question No.   Question                                                                                                                     Weighting   on FAIL
                                                                                                                                                            or


                Tenderers are asked to propose how they would engage with each prison to support the development of systems to improve
                quality of care and medicines management and provide professional input to local SPS Health care teams in line with agreed
      11        policies and procedures. Please include information relating to how you would propose to engage with key health care staff       1          No
                both locally and Nationally to achieve desired developments and provide examples of where you have achieved similar
                outcomes with other purchasers.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                 Page 25
                                                                  Restricted - Contracts                                                                  SPS Ref: 00839
                                                                                                                                                          September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                              Eliminate
 Question No.   Question                                                                                                                          Weighting   on FAIL
                                                                                                                                                                 or



                What process do you propose to ensure that you create and maintain a consolidated, complete, and contemporaneous Patient
                Medication Record (PMR) for each prisoner patient, which monitors all new or changed prescriptions, allergies, and the
                monitoring of prescriptions administered from stock whilst complying with the minimum standard of the RPSGB?
      12        Specifically, how do you propose to gather the information relating to medicines administered from stock taking into account          6          No
                that your involvement in this process may only be limited to the original stock supply? Please assume that the supplier will be
                fully responsible for the gathering of this information from a variety of sources such as prescription form, electronic and
                manual records.




                How do you propose to make the PMR routinely available to Health care staff at each of the prisons to inform clinical decision
                making, the investigation of complaints and litigation/compensation claims? In your proposal you should include the
      13        availability of the PMR following transfer between prisons or on re-admission and for monitoring or investigative purposes.           4          No
                Please also detail how you will make the PMR database available to the SPS throughout the contract and after the contract has
                expired. Please confirm your acknowledgement and acceptance that the SPS owns the PMR data.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                      Page 26
                                                                   Restricted - Contracts                                                                   SPS Ref: 00839
                                                                                                                                                            September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                                Eliminate
 Question No.   Question                                                                                                                            Weighting   on FAIL
                                                                                                                                                                   or




                How will you ensure that medicines are being appropriately prescribed and correctly dispensed to ensure no clinically
                significant interactions and what actions and/or enquiries do you propose to undertake in order to satisfy yourself of this fact?
      14        How would you deal with inappropriate prescribing and/or a prescription which may result in a clinically significant                    1          No
                interaction? Please provide with your response an example of a current standard operating procedure you have to assure
                dispensing governance.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                        Page 27
                                                                  Restricted - Contracts                                                                 SPS Ref: 00839
                                                                                                                                                         September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                             Eliminate
 Question No.   Question                                                                                                                         Weighting   on FAIL
                                                                                                                                                                or


                What system, when reviewing records and documentation during professional visits, do you propose for assessing patients for
                pharmaceutical care issues, documentation, actions and outcomes, and analysing and reporting interventions to the SPS and for
      15                                                                                                                                             1          No
                providing real time clinical interventions as a result of these reviews? Please provide a flowchart which will demonstrate how
                you will deal with SPS and other health care service providers.




                How do you propose to monitor formulary compliance? Please set out the process that you intend to use in order to analyse
                data and present monthly reports on an individual prescriber/prison/service wide basis, and how trend data will be presented
      16                                                                                                                                             1          No
                (YTD comparison). Please provide a sample report detailing prescriber, prison, medicine, compliance with formulary, and any
                actions taken or to be taken to address formulary compliance with prescriber/prison.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                     Page 28
                                                                  Restricted - Contracts                                                                 SPS Ref: 00839
                                                                                                                                                         September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                             Eliminate
 Question No.   Question                                                                                                                         Weighting   on FAIL
                                                                                                                                                                or




                SERVICE IMPLEMENTATION                                                                                                              26




                How do you propose to manage the transition and implementation of services from the current contract? Please identify and
                address all relevant issues and risks which may occur during the implementation period and how you propose to mitigate these.
                Areas for consideration may include TUPE, recruitment, training and induction, Disclosure Scotland clearances, delivery into
      17        each prison's health centre, the development of specific policies or procedures required to deliver the Contract. In your           14         Yes
                response please provide an indication of milestones and lead times, and timelines (including a GANNT chart), training for SPS
                staff, and a risk and issues log, detailing any support you may require from the SPS to support transition and introduction of
                the new contract. Please list all assumptions made with your proposal.




                Please provide details on lead times required from the commencement date (currently scheduled for 01 Feb 2010) in order to
      18                                                                                                                                            12         Yes
                ensure supplier and SPS readiness for the Go Live Date (currently scheduled for 01 April 2010).




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                     Page 29
                                                                  Restricted - Contracts                                                                   SPS Ref: 00839
                                                                                                                                                           September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                               Eliminate
 Question No.   Question                                                                                                                           Weighting   on FAIL
                                                                                                                                                                  or




                SPECIFIC OPERATIONAL REQUIREMENTS                                                                                                      3




                How do you propose to work with the SPS to produce specific operational procedures taking into account the special nature of
                medicines management within a prison setting for each prison to ensure the safe and appropriate ordering, supply, receipt and
      19        storage or medicines including controlled drugs, dressings, sundries and other goods, and the provision of professional input to       1          No
                develop other procedures and guidance required from time to time by the SPS, through the Pharmacy Advisor? Please provide
                an example of a relevant and current standard operational procedure covering these or similar processes.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                       Page 30
                                                                  Restricted - Contracts                                                                 SPS Ref: 00839
                                                                                                                                                         September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                             Eliminate
 Question No.   Question                                                                                                                         Weighting   on FAIL
                                                                                                                                                                or


                The tenderer must provide a proposal to identify options to facilitate electronic prescribing and ordering of all goods to be
                supplied under the Contract. This should detail any options that could be implemented now, and any option that could be
      20                                                                                                                                             1          No
                implemented at any such time in the future once legislation permits to achieve a more efficient ordering and receipt process,
                including order/invoice reconciliation.




                How do you propose to manage the risk-assessment processes applicable to the Specification or any other risk assessment
                process, the level of pre- or post-employment medical checks that you will undertake to satisfy yourself and SPS regarding the
      21        potential or continued capability of your staff undertaking specific roles within a prison setting e.g. change in personal           1          No
                circumstances such as pregnancy or disability? Please detail how you will manage a situation where risk assessment (or an
                individual) highlighted a need to exit a prisoner contact role. Please summarise your current risk assessment procedures.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                     Page 31
                                                                 Restricted - Contracts                                                                 SPS Ref: 00839
                                                                                                                                                        September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                            Eliminate
 Question No.   Question                                                                                                                        Weighting   on FAIL
                                                                                                                                                               or




                CONTRACT MANAGEMENT                                                                                                                11


                Please demonstrate how you would manage complaints from the SPS or any other party, including prisoners and/or other
                healthcare providers, and how would you propose to record, investigate and respond to complaints raised about the Supplier or
      22                                                                                                                                            1          No
                your activities. Your response should highlight material failure such as a breach of Prison Rules, and management of other
                less serious issues and provide any relevant Code of Conduct procedures in your response




                How would you monitor the level and nature of complaints over time to ensure Services are delivered more effectively? Your
      23                                                                                                                                            1          No
                response should detail how you would report complaints to the SPS and take corrective action.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                    Page 32
                                                                Restricted - Contracts                                                               SPS Ref: 00839
                                                                                                                                                     September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                         Eliminate
 Question No.   Question                                                                                                                     Weighting   on FAIL
                                                                                                                                                            or




                How will you manage situations where individual members of your staff were poorly performing giving rise to Service
      24        failures? Please enclose your HR management policy covering poor performance or confirmation that you would produce one      PASS/FAIL      No
                should you be successful in securing the contract.




                How do you propose to provide a review of prescribing patterns, formulary compliance, drug usage and costs for each of the
      25        Prisons on a monthly and YTD basis which meets the requirements of the Specification? Please provide an example report           4          No
                that demonstrates trend analysis between months, years, on an individual Prison basis and on a National basis.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                 Page 33
                                                                Restricted - Contracts                                                              SPS Ref: 00839
                                                                                                                                                    September 2009

 SECTION B: AWARD CRITERIA
                                                                                                                                                        Eliminate
 Question No.   Question                                                                                                                    Weighting   on FAIL
                                                                                                                                                           or




                How do you propose establishing quality monitoring and reporting systems to provide the SPS with monthly reports of
                contract compliance and areas of non-compliance, and the generation of recommendations for corrective action or
      26                                                                                                                                        4          No
                improvement as required in the Specification? Your proposal should demonstrate how you will provide SPS with a monthly
                exception report of non-compliance.




                Tenderers are asked to complete Appendix 13 of Schedule B detailing: the proposed Service Credit value and proposed
      27        number of Service Credits to be applied for non-compliance based on the groupings identified. Tenderers are also asked to       1          No
                propose any further Service Levels that they feel would be appropriate for the Contract.




Schedule 2 Tenderer‟s Submission Requirements                                                                                                                Page 34
                                                    Restricted - Contracts                              SPS Ref: 00839
                                                                                                        September 2009

 SECTION B: AWARD CRITERIA
                                                                                                            Eliminate
 Question No.   Question                                                                        Weighting   on FAIL
                                                                                                               or




                                                End of Schedule 2, Section B (Award Criteria)


                                                             End of Schedule 2




Schedule 2 Tenderer‟s Submission Requirements                                                                    Page 35
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE 3



          FORM OF TENDER



           REFERENCE 00839
                                                              Restricted - Contracts                                                 SPS Ref: 00839
                                                                                                                                     September 2009


                                                               Schedule 3
                         FORM OF TENDER TO THE SCOTTISH PRISON SERVICE
Please sign below to acknowledge formal acceptance of the Terms and Conditions of Contract specified in this Invitation to Tender
Ref.: 00839

We, the undersigned, having considered the documents listed below and subject to and upon the Terms and Conditions of Contract
contained in the said documents, offer the provision of a Pharmaceutical Service and Supplies (the “Goods” and “Services”) at the Prices
entered in the tender.

           1.   The Invitation to Tender Letter
           2.   Schedule 1       Instructions to Tenderers
           3.   Schedule 2       Tenderer‟s Submission Requirements
           4.   Schedule 3       Form of Tender
           5.   Schedule 4       Declaration of Site Visits
           6.   Schedule 5        List of Proposed Sub-contractors
           7.   Schedule 6        Information relating to staff transfers
           6.   Schedule A       Terms and Conditions of Contract
           7.   Schedule B        Specification
           8.   Schedule C        Pricing Document.

Our tender includes the above list of items and the following:
__________________________________________________________________________________________________
_______________________________________________ (tenderer to complete as appropriate)

The SPS is not bound to accept this or any tender for this project, however, any Contract that may result from this tender will be subject to
Scots Law and the tenderer hereby irrevocably submits to the jurisdiction of the Scottish Courts.

This tender remains open for consideration for 120 days from the date fixed for receiving tenders.

We understand that the lowest tender will not necessarily be accepted.

By submitting a tender, we acknowledge that our tender is a bona fide tender, intended to be competitive, and that we have not fixed or
adjusted the amount of the tender by or under or in accordance with any agreement or arrangement with any other person.

Dated this ______________________ day of ____________________________

Signature                                                                   Name:
                                                                            (BLOCK CAPITALS)
Designation:

Duly authorised to sign tenders for and on behalf of:

Name of tenderer

Address



Telephone No                                                                              (INCLUDE AREA CODE)

It must be clearly shown whether the tenderer is a limited liability company, statutory corporation, partnership, or single individual trading
under his own name. Tenders received after the above time and date will not normally be considered.

Name of contact for this tender

Position


Tel No:                                                                     Email:
Fax No.


                                                             End of Schedule 3




Schedule 3 Form of Tender                                                                                                             Page 1
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE 4



     DECLARATION OF SITE VISITS




           REFERENCE 00839
                                                   Restricted - Contracts                         SPS Ref: 00839
                                                                                                  September 2009


                                                   Schedule 4




TENDERER’S DECLARATION OF SITE VISITS

THE SCOTTISH PRISON SERVICE


Project Title:       The Provision of Pharmaceutical Services and Supplies: SPS Reference 00839

Tenderer:            [Tenderer‟s Name]


Due to the particular complexities of carrying out work within the confines of a Prison and in
order to facilitate knowledge of the site for e.g. accurate measurements for delivery restrictions it
is required that a site visit is made, by a senior member of the tenderer‟s personnel, before
submitting a tender for the Goods and Services, to ascertain all conditions and restrictions that
may affect the pricing of the tender.




DECLARATION

I declare that a site visit was made as follows:

             Date                   Contact Name                                 Establishment
                                                                  Edinburgh
                                                                  Polmont
                                                                  Inverness
                                                                  Aberdeen
                                                                  Peterhead
                                                                  Glenochil
                                                                  Cornton Vale
                                                                  Shotts
                                                                  Barlinnie
                                                                  Dumfries
                                                                  Greenock
                                                                  Perth
                                                                  Open Estate

 Signature                                                   Name:
                                                             (BLOCK CAPITALS)
 Designation:                                                Date




                                              End of Schedule 4




Schedule 4 Declaration of Site Visit                                                               Page 1
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE 5



  LIST OF PROPOSED SUB-CONTRACTORS




           REFERENCE 00839
                                                       Restricted - Contracts                   SPS Ref: 00839
                                                                                                September 2009


                                                        Schedule 5

                                 List of proposed sub-contractors
         The following is a list of the names and addresses of all sub-contractors whom the tenderer
         proposes to use in the direct provision of the Goods and Services.



Trade/                Name & Address                    Reason used             Length        Formal
Profession/                                                                     of time       partnership
Service                                                                         used          agreement?
Provided




                                                       End of Schedule 5



         Schedule 5 List of proposed sub-contractors                                             Page 1
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE 6



   INFORMATION RELATING TO STAFF
            TRANSFERS




           REFERENCE 00839
                                                  Restricted - Contracts                                 SPS Ref: 00839
                                                                                                         September 2009


                                                   Schedule 6

                         Information relating to staff transfers
The Transfer of Undertakings Protection of Employment (TUPE) Regulations may apply to this Contract. The
Tenderer shall satisfy themselves as to whether it applies or not.

To facilitate information flows, this Schedule provides details of the incumbent supplier whom tenderers should
contact to obtain any TUPE information that may apply to this Contract.

The SPS does not warrant its accuracy or completeness. It is the responsibility of tenderer to satisfy themselves
as to the extent, accuracy, and appropriateness of the information provided and the extent of all TUPE liabilities
associated with the Goods and Services. The tenderer should ensure that any tender submitted complies with
the Transfer of Undertakings Protection of Employment (TUPE) Regulations, as amended.

Contact details for any queries are as follows:

            Contact Name               Debra Wooley

            Position                   Senior Development Manager

            Company                    Boots UK Limited

            Telephone                  020 8844 8613

            Email                      Debra.Woolley@alliancepharmacy.co.uk



                                                  End of Schedule 6




Schedule 6 Information relating to staff transfers                                                         Page 3
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE A



 TERMS AND CONDITIONS OF CONTRACT




           REFERENCE 00839
                                               Restricted - Contracts                                     SPS Ref: 00839
                                                                                                          September 2009


SCHEDULE A – TERMS AND CONDITIONS OF CONTRACT
    This is Schedule A referred to in the foregoing Contract number 00839 between the Scottish Ministers
                                                 and ..................

1.      DEFINITIONS
In these Conditions of Contract unless the context otherwise requires the following terms shall have the
meanings given to them below:

•         “Acceptance Event” is when the Goods are delivered to the Premises Health Centre and the delivery
          slip has been signed by a representative of the Purchaser;

•         “Account Manager” means the Supplier‟s representative for the Contract Term;

•         “Audit Period” is 2 years;

•         “Commencement Date” means 01 February 2010;

•         “Contract” means the Contract between the Purchaser and the Supplier consisting of these terms and
          conditions and Schedules B to D and any other documents (or parts thereof) specified as forming part
          of the contract;

•         “Contract Manager” means the Purchaser‟s representative for the Contract Term;

•         “Contract Term” means 3 years or such longer period for which the Contract is extended in accordance
          with Clause 3.2;

•          “Crown” means the government of the United Kingdom (including the Northern Ireland Executive, the
          Scottish Ministers and the Welsh Assembly Government), including, but not limited to, government
          ministers and government departments and particular bodies, persons, commissions or agencies from
          time to time carrying out functions on its behalf;

•         The “Delivery Conditions” are signing of the delivery slip by a representative of the Purchaser at the
          Premises Health Centre.

•         “Default” means:-

                   (a)      any breach of the obligations of the Supplier under this Contract (including, but not
                            limited to, any material breach of this Contract or breach of a material term of this
                            Contract and to any breach of any undertaking or warranty given under or in terms of
                            this Contract),

                   (b)      any failure to perform, or the negligent performance of, any obligation under this
                            Contract,

                   (c)      any breach of any legislation relating to this Contract, or

                   (d)      any negligence or negligent or fraudulent mis-statement relating to this Contract;

                   (e)      any constant failure to meet the Service Levels.

•         “Disclosure Level” is Enhanced for all Staff with direct contact with Prisoners pursuant to the Services
          delivered under this Contract and Basic for all other Staff who may be attending any of the Premises
          for reasons pursuant to the delivery of Services delivered under the Contract;

•         “Disclosure Scotland” means the body through which persons employed by the Supplier including sub-
          contractors are vetted and shall be deemed to include any successor to such body or any other person,

Schedule A Terms and Conditions of Contract                                                                 Page 1
                                            Restricted - Contracts                                      SPS Ref: 00839
                                                                                                        September 2009

        firm, governmental department, body, agency, institution, authority or corporate body from time to
        time having jurisdiction in relation to security matters at the Premises;

•       “Dispute Resolution Period” is 14 days;

•       “Expiry Date” means 31 March 2013 or such later date to which the Contract is extended in accordance
        with Clause 3.2;

•       “Extension Period” is two years;

•       The “Go Live Date” means 01 April 2010;

•       “Goods” means any such Goods, including Medicines, as are to be supplied to the Purchaser by the
        Supplier (or by any of the Supplier‟s sub-contractors) pursuant to or in connection with the Contract;

•       The “Guarantee Period” for:

        (a) Goods (excluding Medicines) means 12 months from the Delivery Conditions being met; and

        (b) Medicines means (a) the Supplier shall guarantee the Medicine up to the end of the previous month
            where a Medicine states “Use by” or “Use before” (for example “use by 06/2008” means that this
            Medicine is guaranteed by the Supplier up to the 31st May 2008) and (b) the Supplier shall
            guarantee the Medicine up to the end of the month stated where a Medicine states an “expiry date”
            or “expiration date” (for example an expiry date of “Dec 2008” means that this Medicine is
            guaranteed by the Supplier up to 31 December 2008);

•        “Health Care Staff” means any person employed or engaged by the Purchaser who is any of the
        following:

                a)       a medical practitioner;

                b)       a registered dentist as defined by section 53(1) of the Dentists Act 1984;

                c)       a registered optician as defined by section 36(1) of the opticians act 1989;

                d)       a registered nurse, midwife or health visitor;

                e)       a registered osteopath as defined by section 41 of the osteopaths act 1993;

                f)       a registered chiropractor as defined by section 43 of the chiropractors act 1994;

                g)       any person who is registered as a member of a profession to which the professions
                         supplementary to Medicines act 1960 for the time being extends;

                h)       a clinical psychologist, a child psychotherapist or speech therapist;

                i)       a music therapist employed by a health service body;

                j)       a scientist employed by such a body as head of the department; or

                k)       a “registered medical practitioner” defined as any person who is provisionally
                         registered under section 15 or 21 of the medical act 1983 and is engaged in such
                         employment as is mentioned in sub section 3 of that section.




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•       The “Implementation Period” means the period between the Commencement Date and the Go Live
        Date when the Supplier is required to deliver all the Services detailed in Schedule B relating to
        Contract implementation to ensure full and effective implementation of the Services from the Go Live
        Date;

•       “Intellectual Property Rights” means PMR‟s (design and content), patents, inventions, trade marks,
        service marks, logos, design rights (whether registerable or otherwise), applications for any of the
        foregoing, copyright, database rights, domain names, trade or business names, moral rights and other
        similar rights or obligations whether registerable or not in any country (including but not limited to the
        United Kingdom) and the right to sue for passing off;

•       The “Key Personnel” are those people included in Schedule D to this Contract;

•       “Materials” means goods, components or the like required for incorporation during the carrying out of
        the Services;

•       “Medicines” means any substance or combination of substances presented for treating or preventing
        disease in human beings, including controlled drugs. Any substance or combination of substances,
        which may be administered to human beings with a view to making a medical diagnosis or to restoring,
        correcting or modifying physiological functions in human beings is likewise considered a medicinal
        product;

•       “Pharmacist” means a person employed or engaged by the Supplier who is (a) registered by the Royal
        Pharmaceutical Society of Great Britain in the register of pharmaceutical chemists established in
        pursuance of the Pharmacy Act 1852 and maintained in pursuance of section 2(1) of the Pharmacy Act
        1954 and (b) who is not disqualified under S29 of the NHS (Scotland) Act 1978;

•        “Pharmacy Technician” means a person employed or engaged by the Supplier who holds a Pharmacy
        Services Scottish/National Vocational Qualification (S/NVQ) Level 3 qualification or an equivalent
        level qualification as agreed by the Purchaser. Such persons will be required to become registered with
        a professional body when a suitable register is established;

•       “PMR” means the Patient Medication Record of each Prisoner recorded by or on behalf of the
        Supplier;

•       “Premises” means the locations where the Services may be performed as specified in the Contract;

•       “Prescriber” means any healthcare professional as defined within the Medicines Act 1968, as amended;

•       The “Prices” are the Prices for the provision of Services specified in Schedule C to this Contract or as
        varied in accordance with this Contract;

•       “Prisoner” means any person, prisoner, young offender, person on remand or person authorised to be
        detained in a place of lawful custody within any of the Premises who is in legal custody or deemed to
        be so under section 295 of the Criminal Procedure (Scotland) Act 1995;

•       The “Product Liability Amount” is £5,000,000;

•       The “Professional Indemnity Amount” is £10,000,000;

•       The “Property Event” is when the Delivery Conditions are met;

•       The “Public Liability Amount” is £10,000,000;

•       “Purchaser” means the Scottish Ministers acting through the Scottish Prison Service;



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•       “Services” means the services as specified in Schedule B to this Contract to be provided by the
        Supplier to the Purchaser;

•       “Service Credits” means the service credits as specified in Schedule B to this Contract;

•       “Service Levels” means the service levels as specified in Schedule B to this Contract;

•       “Specification” means the document included in Schedule B to this Contract;

•       “SPS Medical Advisor” means the SPS Director of Health and Care;

•       “Supplier” means ................[name, address, company number];

•       “Staff” means all persons employed by the Supplier to perform its obligations under the Contract
        together with the Supplier‟s personnel, servants, agents, suppliers and sub-contractors used in the
        performance of its obligations under the Contract;

•       “Termination Notice Period” is 90 days;

2.      INTERPRETATION
2.1     In this Contract unless otherwise provided:

        (a)      words in the singular include the plural, the masculine includes the feminine and the neuter
                 and vice versa;

        (b)      references to any Act, statute, enactment, order, regulation, statutory instrument or other
                 similar instrument shall be construed as references to the Act, statute, enactment, order,
                 regulation, statutory instrument or other instrument as amended from time to time;

        (c)      references to Clauses shall be construed as references to clauses in these Conditions of
                 Contract;

        (d)      references to any person shall include natural persons and partnerships, firms and incorporated
                 bodies and all other legal persons of whatever kind and however constituted and their
                 successors and permitted assignees or transferees;

        (e)      headings are included in this Contract for ease of reference only and shall not affect the
                 interpretation or construction of this Contract.

3.      PERIOD OF CONTRACT
3.1     The Contract will commence on the Commencement Date and will continue for the Contract Term
        unless extended or terminated in accordance with this Contract.

3.2     This Contract may be extended at the sole discretion of the Purchaser for any number of periods
        totalling one Extension Period, provided a notice of extension has been served on the Supplier no later
        than one month prior to the Expiry Date. The provisions of the Contract will apply throughout any
        such period of extension subject to any variation of price pursuant to this Contract.

4.      THE SERVICES

4.1     The Supplier shall supply the Services to the Purchaser in accordance with the Contract on time and to
        the satisfaction of the Purchaser.

4.2     The Purchaser may by written notice require the Supplier to execute the Services in such order as the
        Purchaser may decide.



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4.3     The Supplier shall perform the Services in accordance with the Contract with the reasonable skill, care
        and diligence of a properly qualified and competent Supplier experienced in executing such Services
        on projects of a similar size, scope, time scale and complexity as this Contract and in a workmanlike
        manner and to the satisfaction in all respects of the Purchaser.

5.      THE GOODS

5.1     The Goods will:

        •        be to the reasonable satisfaction of the Purchaser;

        •        conform in all respects with the Contract; and

        •        be fit and sufficient for all the purposes for which such Goods are ordinarily used and for any
                 particular purpose made known to the Supplier by the Purchaser.

5.2     The Goods shall be fully compatible with the Purchaser's equipment, where applicable.

6.      MANNER OF CARRYING OUT THE SERVICES

6.1     The Supplier shall make no delivery of materials, plant or other things nor commence any work on the
        Premises without obtaining the Purchaser's prior consent which shall not be unreasonably withheld.

6.2     Access to the Premises shall not be exclusive to the Supplier but only such as shall enable it to carry
        out the Services concurrently with the execution of work by others. The Supplier shall co-operate with
        such others as the Purchaser may reasonably require by notice.

6.3     All equipment and materials brought on to the Premises shall be at the risk of the Supplier and the
        Purchaser shall have no liability for loss of or damage to any equipment or materials unless the
        Supplier is able to demonstrate that such loss or damage was caused by the negligence of the
        Purchaser.

6.4     On completion of the Services the Supplier shall remove its plant, equipment and unused materials and
        shall clear away from the Premises all rubbish arising out of the Services and leave the Premises in a
        neat and tidy condition.

6.5     The Supplier shall obtain the Purchaser‟s prior approval before introducing new methods or systems in
        providing the Services.

7.      DELIVERY

7.1     The Goods shall be delivered:

        •        at the time and dates in the Contract;

        •        to the place specified in the Contract; and

        •        in the manner detailed in the Specification.

7.2     The time of delivery will be of the essence. Failure to deliver within the time promised or specified
        will enable the Purchaser to do any of the following without prejudice to his other rights and remedies:

        •        release himself from any obligation to accept and pay for the Goods; and/or

        •        cancel all or part of the Contract; or


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        •        set another delivery date; and/or

        •        demand compensation.

7.3     The Supplier will make no delivery of Goods, nor commence any work on a Purchaser's Premises
        without obtaining the Purchaser‟s prior consent.

7.4     Delivery is deemed to have taken place when the Delivery Conditions have been met.

7.5     The Purchaser shall be under no obligation to accept or pay for Goods which are not delivered in
        accordance with the Contract, including any differences in quantity or delivery date.

7.6     The Purchaser may agree to delivery by instalments.

7.7     The Purchaser may provide labour and equipment in connection with the delivery without acceptance
        of any liability.

7.8     The Purchaser may suspend or postpone any part of the delivery and/or installation for operational
        reasons in which case the Purchaser shall not be responsible for any expenses the Supplier may incur in
        respect of such postponed or suspended deliveries or installation.

7.9     The issue by the Purchaser of a receipt note for the Goods shall not constitute any acknowledgement of
        the condition or nature of those Goods.

7.10    Any Goods rejected or returned by the Purchaser will be returned to the Supplier at the Supplier‟s risk
        and expense.

8.      TITLE AND RISK

8.1     Title and risk in the Goods shall vest in the Purchaser when the Property Event occurs.

8.2     If the Purchaser rejects Goods, title and risk in the rejected Goods shall revert to the Supplier when the
        Purchaser notifies the Supplier of the rejection except that where payment has already been made to the
        Supplier for the rejected Goods, title will only revert to the Supplier when the Purchaser is fully
        reimbursed for such payment.

8.3     Acceptance of the Goods shall be effected at the Acceptance Event. Acceptance of the Goods does not
        constitute a waiver of the Purchaser's rights and remedies under this Contract.

9.      DAMAGE IN TRANSIT

9.1     Where the Goods are damaged in transit, the Purchaser may elect to:

        (a)      reject the consignment; or

        (b)      require the Supplier free of charge to the Purchaser, to repair or replace the damaged Goods,
                 and deliver the repaired or replaced Goods in accordance with the timescales specified in the
                 Contract provided that the Purchaser shall within thirty days of delivery give notice to the
                 Supplier that the Goods have been damaged.

9.2     Where the Goods, having been placed in transit, fail to be delivered to the Purchaser, the Purchaser
        may elect:

        (a)      to reject the consignment; or




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        (b)      require the Supplier free of charge to the Purchaser, to repair or replace the damaged Goods,
                 and deliver the repaired or replaced Goods in accordance with the timescales specified in the
                 Contract provided that the Purchaser shall (provided that the Purchaser has been advised in
                 writing of the dispatch of the Goods) within ten days of the notified date of delivery give
                 notice to the Supplier that the Goods have not been delivered.

10.     GUARANTEE

10.1    The Supplier shall guarantee the Goods for the Guarantee Period. If the Purchaser shall within such
        Guarantee Period or within 30 days thereafter give notice in writing to the Supplier of any defect in any
        of the Goods or Equipment as may have arisen during such guarantee period under proper and normal
        use and any use described in this Contract, the Supplier shall (without prejudice to any other rights and
        remedies which the Purchaser may have) as quickly as possible remedy such defects (whether by repair
        or replacement as the Purchaser shall elect) without cost to the Purchaser.

10.2    Where Goods are repaired or replaced the Supplier shall guarantee those Goods until the later of the
        expiry of the Guarantee Period or the end of the period of 6 months from the Purchaser‟s acceptance of
        the repaired or replacement Goods. Clause 10.1 shall apply in relation to such repaired or replaced
        Goods as it applies to other Goods but reference to the Guarantee Period shall be read as a reference to
        the period of guarantee under this Clause 10.2.

10.3    In the case of default, the Purchaser may provide labour and/or Materials or enter into a Contract to
        make good such defects and all costs and expenses consequent thereon shall be borne by the Supplier
        and shall be recoverable from the Supplier by the Purchaser.

11.     LABELLING AND PACKAGING

11.1    The Goods will be packed and labelled in a proper manner and in accordance with the Purchaser‟s
        instructions and any statutory requirements and any requirements of the carriers. In particular the
        Goods will be labelled with the Contract number as appropriate, the name of the contents will be
        clearly marked on each container and all containers of hazardous goods (and all documents relating
        thereto) will bear prominent and adequate warnings. The Supplier will indemnify the Purchaser and the
        Crown against all actions, suits, claims, demands, losses, charges, costs and expenses which the
        Purchaser or the Crown may suffer or incur as a result of or in connection with any breach of this
        Condition.

11.2    Packaging will be as described in Schedule B of this Contract.

12.     ACCESS

12.1    The Supplier shall adhere to any restrictions relating to access to the Purchaser's Premises included in
        this Contract and given to the Supplier by the Purchaser.

12.2    All equipment and materials brought on to the Premises shall be at the risk of the Supplier and the
        Purchaser shall have no liability for loss of or damage to any equipment or materials unless the
        Supplier is able to demonstrate that such loss or damage was caused by the negligence of the
        Purchaser.

13.     SUPPLIER'S PERSONNEL

13.1    The Supplier shall comply with the rules, regulations, policies, procedures and requirements in force at
        the Premises.

13.2    The Supplier warrants and represents that all Staff assigned to the performance of the Services shall
        possess and exercise such qualifications, skill and experience as are necessary for the proper
        performance of the Services.



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13.3    The Purchaser may require the Supplier to produce such documentary or other evidence as may be
        required to establish that management, supervisory and other staff employed by the Supplier are
        qualified and fully competent to perform duties under the Contract.

14.     KEY PERSONNEL

14.1    Key Personnel shall not be released from providing the Services without the agreement of the
        Purchaser, except by reason of long-term sickness, termination of employment and other extenuating
        circumstances.

14.2    Replacement Key Personnel shall not be appointed until the Purchaser has agreed to the replacement.
        Any replacement Key Personnel shall be of at least equal status or of equivalent experience and skills
        to the Key Personnel being replaced and be suitable for the responsibilities of that person in relation to
        the Services.

14.3    The Supplier shall ensure that there is no adverse impact on the Services provided to Purchasers caused
        by a change in Key Personnel.

15      SECURITY

15.1    The Supplier shall adhere to the security requirements included in this Contract.

15.2    The Supplier shall ensure that all of its Staff who are proposed to carry out work at the Premises shall
        hold a Disclosure Scotland certificate that is no more than 12 months old from the date of issue by
        Disclosure Scotland at the time they carry out work and at the Disclosure Level notified to the Supplier
        by the Purchaser. The Supplier shall be responsible for obtaining the Disclosure Scotland certificates.
        The Supplier shall retain copies of the Disclosure Scotland certificates and shall submit them to the
        Purchaser at the Purchaser‟s request.

15.3    The Supplier shall ensure that any of its Staff who are proposed to carry out work at the Premises shall
        obtain an updated Disclosure Scotland certificate whenever requested to do so by the Purchaser.

15.4    The Supplier shall inform the Purchaser in writing within 7 days of the Supplier becoming aware of
        any criminal charge or new criminal conviction or any other event that may affect the validity of the
        Disclosure Scotland certification of any of its Staff. The Supplier shall ensure that each member of its
        Staff is contractually obliged via their terms of employment to inform timeously the Supplier of any
        criminal charge or new criminal conviction or any such other event. The Supplier shall ensure that any
        such member of its Staff does not provide the Services until the Purchaser has provided approval.

15.5    The Supplier shall ensure that it has a suitable number of Staff with valid Disclosure Scotland
        certification at any given time to ensure continuity of Services provision.

15.6    If and when instructed to do so by the Purchaser, the Supplier shall give to the Purchaser a list of names
        of all persons who are or may be at any time concerned with the Services or any part of them,
        specifying the capacities in which they are so concerned, and giving such other particulars and
        evidence of identity and other supporting evidence as the Purchaser may reasonably require.

15.7    If and when instructed to do so by the Purchaser, the Supplier shall ensure that all Staff who are
        proposed to carry out work at the Premises meet the stated Disclosure Level.

15.8    The Purchaser reserves the right to audit the processes of the Supplier in achieving the Disclosure
        Level either remotely or via a site visit. The Supplier will be provided with one week‟s notice of any
        such audit.

15.9    The Purchaser may issue security passes for members of the Supplier‟s Staff and representatives of the
        Supplier whose names are provided by the Supplier and for representatives of the Supplier visiting the
        Premises for the purposes of admission to the Premises and, where the Purchaser does so, a member of

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        Staff or a representative shall not be admitted to the Premises unless the said security pass is produced
        by the member of Staff or representative to security or other staff employed by the Purchaser. Security
        passes shall remain the property of the Purchaser and shall be surrendered on demand or termination of
        the Contract.

15.10   The Supplier shall take the steps reasonably required by the Purchaser to prevent unauthorised persons
        being admitted to the Premises. If the Purchaser gives the Supplier notice that any person is not to be
        admitted to or is to be removed from the Premises or is not to become involved in or is to be removed
        from involvement in the performance of the Contract, the Supplier shall take all reasonable steps to
        comply with such notice and if required by the Purchaser the Supplier shall replace any person
        removed under this Clause with another suitably qualified person and procure that any security pass
        issued to the person is surrendered.

15.11   The decision of the Purchaser as to whether any person is to be admitted to or is to be removed from
        the Premises or is not to become involved in or is to be removed from involvement in the performance
        of the Contract and as to whether the Supplier has furnished the information or taken the steps required
        of him by this Clause shall be final and conclusive.

15.12   The Supplier shall bear the cost of obtaining any certificates or other security approvals and for any
        notice, instruction or decision of the Purchaser under this Clause.

15.13   Personal communication devices are not permitted within prisons. This includes equipment with
        Bluetooth connections, or which enables wireless connection to the internet or mobile phone networks,
        mobile phones, Blackberries, PDAs (personal organisers), laptop computers, I-pod Touch, etc. All such
        devices must be left outwith the prison precincts, or must be handed in at the prison gate upon entry.

16      CONFLICTS OF INTEREST

16.1    The Supplier shall take appropriate steps to ensure that neither the Supplier nor any Staff is placed in a
        position where, in the opinion of the Purchaser, there is or may be an actual or potential conflict
        between the pecuniary or personal interests of the Supplier and the duties owed to the Purchaser under
        the provisions of the Contract. The Supplier will immediately disclose in writing to the Purchaser full
        particulars of any such conflict of interest which may arise or has arisen.

16.2    The Purchaser reserves the right to terminate the Contract immediately by notice in writing and/or to
        take such other steps it deems necessary where, in the opinion of the Purchaser, there is or may be an
        actual conflict, or a potential conflict, between the pecuniary or personal interests of the Supplier and
        the duties owed to the Purchaser under this Contract. The actions of the Purchaser pursuant to this
        Clause shall not prejudice or affect any right of action or remedy which shall have accrued or shall
        thereafter accrue to the Purchaser.

17      QUALITY MANAGEMENT SYSTEM

17.1    The Supplier shall operate a quality management system for providing the Services where this is
        required by the Specification or later by the Purchaser. The quality management system shall comply
        with the requirements stated by the Purchaser.

17.2    The Supplier shall comply with an instruction from the Purchaser to correct a failure to comply with
        the quality management system.

17.3    The Purchaser will carry out spot checks and full assessment visits periodically for the purposes of
        monitoring the Supplier's progress in implementing the quality management system. Notice of full
        assessment visits will be given at least one working day before the visit. Spot checks may take place at
        any time. During such assessment visits or spot checks all documentation reasonably required by the
        Purchaser shall be made available to it. The Purchaser will provide a written report to the Supplier
        following such assessment visits or spot checks. The report will comment on standards, adherence to
        the quality management system and will note any improvements required. The Supplier shall be
        obliged to implement such improvements within such period as shall be specified in the report.

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18      RETURN OF DOCUMENTS

18.1    The Supplier shall return all documentation and information, and shall ensure that all electronic copies
        of the information are removed from all computer systems, which it holds in relation to the Contract,
        whenever requested to do so by the Purchaser, or upon termination of the Contract.

19      INSTRUCTIONS

19.1    The Purchaser may instruct the Supplier on any aspect of the Services to be provided to the Purchaser
        including altering or adding items to the Specification.

20      CHANGE TO CONTRACT REQUIREMENTS

20.1    The Purchaser may from time to time by written notice to the Supplier order any variation or addition
        to any part of the Services. This may be as a result of a transferral of the Services to the NHS.

20.2    The Supplier shall, in so far as it is able, accommodate instructions to vary the Services without
        changes to the Prices. In the event that the change cannot be managed within the existing Prices then
        the Supplier may request an amendment to the Prices and the Supplier shall provide to the Purchaser a
        clear statement with satisfactory evidence explaining why the Prices should be amended.

20.3    The Purchaser shall notify the Supplier of its decision to accept or reject the Prices amendment request
        as soon as it is reasonably practical. Whenever possible the Supplier shall carry out the change request
        with immediate effect with no changes to the Prices, irrespective of the fact that the Purchaser has not
        made a decision.

20.4    In the event that the Purchaser accepts the Prices amendment the Contract will be amended accordingly
        and the Supplier shall carry out the variation and be bound by the same provisions so far as is
        applicable as though such variation was stated in the Contract.

20.5    In the event that the Purchaser rejects the Prices amendment, then the change request shall be
        disregarded and the parties shall continue to perform their obligations under the Contract without the
        variation.

21      SERVICE LEVELS AND SERVICE CREDITS

21.1    The Supplier shall meet the Service Levels specified in this Contract when performing the Services.

21.2    In the event that the specified Service Levels are not met (excepting any failure caused by the actions
        of the Purchaser) the Purchaser shall be entitled to apply the Service Credits specified in Schedule B.

21.3    In addition to the Service Credits specified above the Purchaser shall be entitled to require the Supplier
        to take all necessary action to ensure that the Contract is performed in such a way that the minimum
        Service Levels are achieved within 30 days.

21.4    If the Supplier does not achieve the Service Levels and the Service Credits do not adequately
        compensate the Purchaser for any costs, expenses or losses suffered as a result, then the Purchaser may
        obtain such other remedies as may be available to it at law, including recovering from the Supplier the
        whole amount of the costs, expenses and losses which the Purchaser has suffered in connection with
        the failure.

21.5    The Supplier shall provide the Purchaser with a monthly report on Service Levels within 5 days after
        the end of each calendar month. The Supplier shall detail its performance against each Service Level
        and shall include the Service Credits the Purchaser shall be entitled to deduct.

21.6    If, following receipt of the Supplier's monthly report, the Purchaser does not agree that a Service Level
        has been achieved, then the Supplier shall provide the Purchaser with evidence of performance within 5

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        days after the Purchaser's notification. If satisfactory evidence is not provided (and the Purchaser‟s
        decision in this regard is final) the appropriate number of Service Credits will be applied.

22      SUPPLIER'S STATUS

22.1    In carrying out the Services the Supplier shall be an independent supplier and nothing in the Contract
        shall create a contract of employment, a relationship of agency or partnership or a joint venture
        between the Purchaser and the Supplier and accordingly neither party shall be authorised to act in the
        name of, or on behalf of, or otherwise bind the other party save as expressly permitted by the terms of
        the Contract and the Supplier shall not (and shall procure that its Staff do not) say or do anything that
        might lead any other person to believe that the Supplier is acting as the agent of the Purchaser.

23      HEALTH AND SAFETY

23.1    The Supplier shall adhere to the health and safety requirements included in this Contract.

24      WARRANTY

24.1    The Supplier warrants and represents that:

        (a)      the Supplier has the full capacity and authority and all necessary consents (including but not
                 limited to, where its procedures so require, the consent of its parent company) to enter into and
                 perform the Contract and that the Contract is executed by a duly authorised representative of
                 the Supplier.

        (b)      the Supplier shall discharge all its obligations and comply with all requirements of the
                 Contract with all due skill, care and diligence including but not limited to good industry
                 practice.

        (c)      all obligations of the Supplier pursuant to the Contract shall be performed and rendered by
                 appropriately experienced, qualified and trained Staff with all due skill, care and diligence.

        (d)      the Supplier shall make good any defect required to ensure compliance with the Contract at
                 his own expense and in accordance with good industry practice. In the event that compliance
                 cannot be achieved then the Supplier shall be in breach of Contract.

25      DISCRIMINATION

25.1    The Supplier shall not unlawfully discriminate either directly or indirectly on such grounds as gender,
        race, colour, ethnic or national origin, disability, sex or sexual orientation, religion or belief, or age and
        without prejudice to the generality of the foregoing the Supplier shall not unlawfully discriminate
        within the meaning and scope of any law, enactment, order or regulation.

26      PRICE

26.1    The Price for the Goods shall be as specified in Schedule C to this Contract. In the event that the
        Contract is to be extended the Purchaser shall, on or before the service of a notice of extension, enter
        into good faith negotiations with the Supplier (for a period of not more than 30 working days) to agree
        any variation in the Prices.

26.2    If the parties are unable to agree a variation in the Prices, the Contract shall terminate at the Expiry
        Date.

26.3    If a variation in the Prices is agreed between the Purchaser and the Supplier, the revised Prices will take
        effect from the first day of any period of extension and shall apply during that period.



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27      PAYMENT

27.1    The Purchaser will pay the Supplier the Prices for the provision of Services supplied in accordance
        with the Contract subject to the satisfactory provision of the Services and in accordance with the
        Service Levels.

27.2    Unless otherwise stated in the Contract, payment will be made within 30 days of receipt and agreement
        of invoices, submitted monthly in arrears, for Services completed to the satisfaction of the Purchaser.

27.3    Value Added Tax, where applicable, shall be shown separately on all invoices as a strictly net extra
        charge.

28      RECOVERY OF SUMS DUE

28.1    Wherever under this Contract any sum of money is recoverable from or payable by the Supplier, that
        sum may be deducted from any sum then due, or which at any later time may become due, to the
        Supplier under this Contract or under any other agreement or contract with the Purchaser.

29      AUDIT

29.1    The Supplier shall keep and maintain full and accurate records of the Contract including all financial
        transactions made in connection with the Contract while it remains in force and for a minimum of the
        Audit Period after it has expired or been terminated. The Supplier shall on request provide the
        Purchaser or its representatives, Audit Scotland and such other persons as the Purchaser may
        reasonably specify from time to time with access to these records. The Supplier shall on request
        provide the Purchaser or its representatives, Audit Scotland and such other persons as the Purchaser
        may reasonably specify from time to time with access to such records relating to that Purchaser as may
        reasonably be specified from time to time.

30      CORRUPT GIFTS OR PAYMENTS

30.1    The Supplier shall not, and shall procure that its Staff shall not, offer or give or agree to give any
        person any gift or consideration of any kind as an inducement or reward in relation to this or any other
        contract and warrants that it has not given or agreed to give any person any such gift or consideration.
        The Supplier shall ensure that it does not breach the terms of the Prevention of Corruption Acts, 1889
        to 1916 in relation to this or any other contract.

31      SEVERABILITY

31.1    If any provision of the Contract is held invalid, illegal or unenforceable for any reason by any court of
        competent jurisdiction, such provision shall be severed and the remainder of the provisions of the
        Contract shall continue in full force and effect.

32      WAIVER

32.1    The failure of either Party to insist upon strict performance of any provision of this Contract, or the
        failure of either Party to exercise, or any delay in exercising, any right of remedy to which it is entitled
        shall not constitute a waiver of that right or remedy and shall not cause a diminution of the obligations
        established by this Contract.

32.2    No waiver shall be effective unless it is expressly stated to be a waiver and communicated to the other
        party in writing.

32.3    A waiver of any right or remedy arising from a breach of this Contract shall not constitute a waiver of
        any right or remedy arising from any other or subsequent breach of this Contract.




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33      PATENTS, INFORMATION AND COPYRIGHT

33.1    All Intellectual Property Rights in any PMR, guidance, specifications, instructions, toolkits, plans, data,
        drawings, databases, patents, patterns, models, designs or other material:

        (a)      furnished to or made available to the Supplier by or on behalf of the Purchaser shall remain
                 the property of the Crown;

        (b)      prepared by or for the Supplier for use, or intended use, in relation to the performance of the
                 Contract shall belong to the Crown and the Supplier shall not, and shall procure that its Staff
                 shall not, (except when necessary for the implementation of the Contract) without prior
                 approval, use or disclose any such Intellectual Property Rights.

33.2    The Supplier shall obtain approval before using any material, in relation to the performance of the
        Contract which is or may be subject to any third party Intellectual Property Rights. The Supplier shall
        procure that the owner of the rights grants to the Purchaser a licence, or if itself a licensee of those
        rights, shall grant to the Purchaser an authorised sub-licence, to use, reproduce, and maintain the
        material. Such licence or sub-licence shall be non-exclusive, perpetual, royalty-free and irrevocable and
        shall include the right for the Purchaser to sub-license, transfer, novate or assign to other members of
        the Crown, any replacement Supplier or to any other third party providing services to the Purchaser,
        and shall be granted at no cost to the Purchaser.

33.3    The Supplier shall not infringe any Intellectual Property Rights of any third party and the Supplier shall
        indemnify and keep indemnified the Purchaser against all actions, suits, claims, demands, losses,
        charges, damages, costs and expenses and other liabilities which the Purchaser may suffer or incur as a
        result of or in connection with any breach of this Clause, except where any such claim relates to: (a)
        items or materials based upon designs supplied by the Purchaser; and (b) the use of data supplied by
        the Purchaser which is not required to be verified by the Supplier under any provision of the Contract.

33.4    The Purchaser shall notify the Supplier in writing of any claim or demand brought against the
        Purchaser for infringement or alleged infringement of any Intellectual Property Right in materials
        supplied or licensed by the Supplier.

33.5    The Supplier shall at its own expense conduct all negotiations and any litigation arising in connection
        with any claim for breach of Intellectual Property Rights in materials supplied or licensed by the
        Supplier, provided always that the Supplier:

        (a)      shall consult the Purchaser on all substantive issues which arise during the conduct of such
                 litigation and negotiations;

        (b)      shall take due and proper account of the interests of the Purchaser; and

        (c)      shall not settle or compromise any claim without the Purchaser‟s prior written consent (not to
                 be unreasonably withheld or delayed).

33.6    The Purchaser shall at the request of the Supplier afford to the Supplier all reasonable assistance for the
        purpose of contesting any claim or demand made or action brought against the Purchaser or the
        Supplier for infringement or alleged infringement of any Intellectual Property Right in connection with
        the performance of the Contract and shall indemnify the Purchaser for all costs and expenses
        (including, but not limited to, legal costs and disbursements) incurred in doing so.

33.7    The Purchaser and/or Supplier shall not make any admissions which may be prejudicial to the defence
        or settlement of any claim, demand or action for infringement or alleged infringement of any
        Intellectual Property Right by the Purchaser or the Supplier in connection with the performance of the
        Contract.




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33.8    If a claim, demand or action for infringement or alleged infringement of any Intellectual Property Right
        is made in connection with the Contract or in the reasonable opinion of the Supplier is likely to be
        made, the Supplier may at its own expense and subject to the consent of the Purchaser (not to be
        unreasonably withheld or delayed) either:

        (a)      modify any or all of its performance under this Contract without reducing the performance or
                 functionality of the same, or substitute alternative performance under this Contract of
                 equivalent performance and functionality, so as to avoid the infringement or the alleged
                 infringement, provided that the terms herein shall apply with any necessary changes to such
                 modified Contract or to the substitute performance under this Contract; or

        (b)      procure a licence to use and provide the Services, which are the subject of the alleged
                 infringement, on terms which are acceptable to the Purchaser whose interests may be affected.

33.9    At the termination of the Contract the Supplier shall at the request of the Purchaser immediately return
        to the Purchaser all materials, work or records held, including any back-up media.

33.10   The provisions of this Clause shall apply during the continuance of the Contract and indefinitely after
        its expiry or termination.

34      INDEMNITY AND INSURANCE

34.1    Without prejudice to any other rights or remedies of the Purchaser, the Supplier shall indemnify the
        Purchaser against all actions, suits, claims, demands, losses, charges, costs and expenses which the
        Purchaser may suffer or incur as a result of or in connection with any loss or damage which may result
        directly or indirectly from any negligent or wrongful act or omission of the Supplier in carrying out the
        Services for the Purchaser under this Contract. The Supplier shall not be responsible for any injury,
        loss, damage, cost or expense if and to the extent that it is caused by the negligence or wilful
        misconduct of the Purchaser or by breach by the Purchaser of its obligations under the Contract.

34.2    The Supplier shall have in force and shall require any sub-contractor to have in force:

        (a)      Employer‟s liability insurance in accordance with any legal requirements for the time being in
                 force; and

        (b)      Public liability insurance against liability in the sum of not less than the Public Liability
                 Amount for any one incident and unlimited in total, unless otherwise agreed by the Purchaser
                 in writing;

        (c)      Product liability insurance in the sum of not less than the Product Liability Amount for any
                 one incident and unlimited in total, unless otherwise agreed by the Purchaser in writing; and

        (c)      Professional indemnity insurance in the sum of not less than the Professional Indemnity
                 Amount for any one incident and unlimited in total, unless otherwise agreed by the Purchaser
                 in writing.

34.3    If requested, the Supplier shall provide the Purchaser with evidence that all required insurance policies
        are in place and are current.

34.4    If the Supplier fails to give effect to and maintain the insurances required by this Contract the
        Purchaser may make alternative arrangements to protect its interests and may recover the costs of such
        arrangements from the Supplier.

34.5    The terms of any insurance or the amount of cover shall not relieve the Supplier of any liabilities under
        the Contract.




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34.6    Where the Supplier comprises more than one person, the obligations and liabilities of the Supplier
        under this Contract shall be the joint and several obligations of those persons.

35      CONFIDENTIALITY

35.1    The Supplier shall comply with, and shall ensure that its Staff comply with, the Official Secrets Acts
        1911 to 1989.

35.2    The Supplier shall keep secret and not disclose and shall procure that its Staff keep secret and do not
        disclose any information of a confidential nature obtained by reason of this Contract except
        information which is in the public domain otherwise than by reason of a breach of this provision.

35.3    The Supplier acknowledges that the Purchaser may be subject to the requirements of the Freedom of
        Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004 and
        shall facilitate the Purchaser‟s compliance with the information disclosure requirements pursuant to the
        same. The Purchaser may disclose information in compliance with that Act or those Regulations, any
        other law, or as a consequence of judicial order, or order by any court or tribunal with the authority to
        order disclosure. Further the Purchaser may also disclose all information received to the Scottish or
        United Kingdom Parliament or any other department, office or agency of Her Majesty‟s Government in
        Scotland, in right of the Scottish Administration or the United Kingdom, and their servants or agents;
        such disclosure shall not be treated as a breach of this Contract.

35.4    The provisions of this Clause shall apply during the continuance of the Contract and indefinitely after
        its expiry or termination.

36      PUBLICITY

36.1    The Supplier shall not make any statement relating to the Contract or publicise the terms of the
        Contract in any way without the prior written consent of the Purchaser.

36.2    The provisions of this Clause shall apply during the continuance of the Contract and indefinitely after
        its expiry or termination.

37      DATA PROTECTION ACT

37.1    The Supplier‟s attention is hereby drawn to the Data Protection Act 1998 (“the Act”).

37.2    The Supplier undertakes to comply in all respects with the provisions of the Act and any equivalent or
        associated legislation in relation to all personal data collected and/or processed by the Supplier in the
        provision of the Services and shall not do anything or permit anything to be done which might lead to a
        breach of that Act or the equivalent or associated legislation.

37.3    Without prejudice to the foregoing, the Supplier undertakes:-

        (a)      to use all personal data referred to above strictly for the purposes of providing the Services in
                 accordance with the terms of this Contract and shall not use such personal data for any other
                 purpose whatsoever;

        (b)       to have in place appropriate technical and organisational measures to ensure the security of
                 the personal data (and to guard against unauthorised or unlawful processing of the personal
                 data and against accidental loss or destruction of, or damage to, the personal data);

        (c)      not to delete, destroy or remove any of the data without the prior written consent of the
                 Purchaser;

        (d)      provide the Purchaser with such information as is reasonably required to ensure that the
                 Supplier is complying with its obligations under the Act;

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        (e)      ensure that it does nothing knowingly or negligently which places the Purchaser in breach of
                 their obligations under the Act.

37.4    The provisions of this Clause shall apply during the continuance of the Contract and indefinitely after
        its expiry or termination.

38      INDUSTRIAL ACTION

38.1    The Supplier shall immediately inform the Purchaser of any actual or potential industrial action
        whether such action be by their own Staff or others which affects or might affect its ability at any time
        to perform its obligations under this Contract.

38.2    In the event of industrial action the Supplier shall remain responsible for all of its obligations under this
        Contract.

38.3    In the event that the Supplier fails to meet any or all of its obligations under this Contract due to
        industrial action, then the Purchaser shall deduct from the Prices any additional costs it incurs in having
        to provide or ensure the continuity of the provision of Services.

39      REMEDIES CUMULATIVE

39.1    Except as otherwise expressly provided by the Contract, all remedies available to the Purchaser for
        breach of this Contract are cumulative and may be exercised concurrently or separately, and the
        exercise of any one remedy shall not be deemed an election of such remedy to the exclusion of other
        remedies.

40      DEFAULT NOTICES

40.1    Without prejudice to the Purchaser‟s rights of termination under this Contract, the Purchaser may issue
        the Supplier with a notice of Default where the Purchaser considers that Default has occurred. The
        notice of Default shall include the date and a description of the Default as well as the Purchaser‟s
        required remedy and the time period within which the remedy should be completed. Where the
        required remedy has not been completed within the time period stipulated by the Purchaser, the
        Purchaser may undertake the Contract itself, or engage a third party to do so and recover the full costs
        of such action from the Supplier, or issue a notice of termination in accordance with the provisions of
        this Contract.

41      TERMINATION

41.1    The Supplier shall notify the Purchaser in writing upon the occurrence of any of the following events:

        (a)      there is a change of control (as defined by section 416 of the Income and Corporation Taxes
                 Act 1988) of the Supplier; or

        (b)      the Supplier passes a resolution that it be wound-up, or a Court makes an order that the
                 Supplier be wound-up, in either case otherwise than for the purposes of reconstruction or
                 amalgamation, or circumstances arise which would enable a Court to make such an order; or

        (c)      an administrator, manager or receiver is appointed to the Supplier or over all or any part of the
                 property which may, from time to time, be comprised in the property and undertaking of it, or
                 circumstances arise which would entitle a Court to appoint such an administrator, manager or
                 receiver or the Supplier makes any composition or arrangement with or for the benefit of its
                 creditors, or makes any conveyance or assignment for the benefit of its creditors; or

        (d)      the Supplier makes voluntary arrangements for a composition in satisfaction of its debts or a
                 scheme or arrangements of its affairs or is otherwise unable to pay its debts within the
                 meaning of section 123 of the Insolvency Act 1986; or

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        (e)      the Supplier becomes bankrupt or shall have a receiving order or administration order made
                 against him or appears unable to pay or to have no reasonable prospect of being able to pay a
                 debt within the meaning of section 123 of the Insolvency Act 1986 shall become apparently
                 insolvent within the meaning of the Bankruptcy (Scotland) Act 1985, or any application shall
                 be made under the Bankruptcy or Insolvency Act for the time being in force for sequestration
                 of its estate or a trust deed shall be granted by him on behalf of its creditors; or

        (f)      any events similar to those described above occurs under the law of any other jurisdiction to
                 which the Supplier is subject.

41.2    On the occurrence of any of the events described in Clause 40.1 above and without prejudice to any
        other right or remedy which the Purchaser may have, the Purchaser may terminate the Contract by
        written notice to the Supplier with immediate effect.

41.3    Without prejudice to the Purchaser‟s other rights of termination under this Contract, the Purchaser may
        terminate the Contract by written notice to the Supplier with immediate effect if the Purchaser
        determines in their sole opinion that the Supplier has constantly failed to achieve Service Levels in
        accordance with the Contract.

41.4    Without prejudice to the Purchaser‟s other rights of termination under this Contract, the Purchaser may
        terminate the Contract by written notice to the Supplier with immediate effect in the event that the
        Supplier commits a Default and:

        (a)      the Default is capable of remedy and the Supplier has failed to remedy the Default as required
                 by this Contract; or

        (b)      the Default is not in the opinion of the Purchaser capable of remedy.

41.5    Where the Purchaser terminates the Contract in accordance with this Clause 41 (except clause 41.6),
        the Purchaser may recover from the Supplier the amount of any loss suffered by the Purchaser resulting
        from termination, including the cost reasonably incurred by the Purchaser of making other
        arrangements for the provision of the Services.

41.6    Without prejudice to the Purchaser‟s other rights of termination under this Contract, the Purchaser may
        terminate the Contract at any time, or for the purpose of NHS migration, by giving a minimum of the
        Termination Notice Period.

41.8    Termination in accordance with this Clause shall not prejudice or affect any right of action or remedy
        which shall have accrued or shall thereafter accrue to either the Supplier or the Purchaser.

41.9    On termination:

        (a)      the Supplier will fulfil any Purchase Orders previously issued under the Contract unless
                 instructed otherwise in writing by the Purchaser which placed any such Order;

        (b)      the Supplier will not accept any further Purchase Orders under the Contract and will do no
                 further work under the Contract other than as instructed in writing by the Purchaser.

42      ASSIGNATION AND SUB CONTRACTING

42.1    The Supplier shall not assign or sub-contract or otherwise transfer by any means whatsoever any rights
        or other interest or obligations which it may have in or under the Contract without the prior written
        consent of the Purchaser.

42.2    No assignation, sub-contracting or other disposal or transfer of any right or interest or obligation which
        it may have in or under the Contract by the Supplier shall have the effect of relieving it of the
        responsibility to perform any duty, function, liability, obligation or responsibility owed to the

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        Purchaser in terms of the Contract, notwithstanding that the Purchaser has agreed to such assignation,
        sub-contracting or other disposal or transfer. The Supplier shall remain at all times bound to fully
        implement the terms of the Contract and shall be liable for the acts and omissions of its assignees and
        sub-contractors as if they were acts and omissions of the Supplier.

42.3    The Supplier shall provide the Purchaser with a copy of any deed or agreement formally recording any
        assignation, sub-contracting or other disposal or transfer of any right or interest or obligation which it
        may have in or under the Contract if requested to do so in writing.

42.4    Where the Supplier enters into any sub-contract in respect of the performance of the Services, it shall
        cause a term to be included in such sub-contract which requires payment to be made to the sub-
        contractor by the Supplier of all sums due by the Supplier in terms of such sub-contract within a
        specified period not exceeding 30 days from receipt by the Supplier of a valid invoice in respect thereof
        from the sub-contractor.

43      TRANSFER OF UNDERTAKINGS

43.1    The Supplier recognises that the Transfer of Undertakings (Protection of Employment) Regulations
        2006 (TUPE) may apply in respect of the Contract, and that for the purposes of those Regulations, the
        undertaking concerned (or any relevant part of the undertaking) shall (a) transfer to the Supplier on the
        commencement of the Contract; (b) transfer to another supplier on the expiry of the Contract.

43.2    During the period of six months preceding the expiry of the Contract or after the Purchaser has given
        notice to terminate the Contract or the Supplier stops trading, and within 20 working days of being so
        requested by the Purchaser or any prospective supplier for the purposes of competitive tendering, the
        Supplier shall fully and accurately disclose to the Purchaser, prospective supplier or to any person
        nominated by the Purchaser information relating to employees engaged in providing the Services in
        relation to the Contract in particular, but not necessarily restricted to, the following:

        (a)      the total number of personnel whose employment with the Supplier is liable to be terminated
                 at the expiry of this Contract but for any operation of law; and

        (b)      for each person, age and gender, details of their salary, date of commencement of continuous
                 employment and pay settlements covering that person which relate to future dates but which
                 have already been agreed and their redundancy entitlements (the names of individual members
                 of staff do not have to be given); and

        (c)      information about the other terms and conditions on which the affected staff are employed, or
                 about where that information can be found; and

        (d)      details of pensions entitlements, if any.

43.3    The Supplier shall permit the Purchaser, any prospective supplier or any other person nominated by the
        Purchaser to use the information for the purposes of TUPE and of re-tendering. The Supplier will co-
        operate with the re-tendering of the contract by allowing the transferee to communicate with and meet
        the affected employees and/or their representatives.

43.4    The Supplier agrees to indemnify the Purchaser fully and to hold it harmless at all times from and
        against all actions, proceedings, claims, expenses, awards, costs and all other liabilities whatsoever in
        any way connected with or arising from or relating to the provision of information under this Clause.

43.5    In the event that the information provided by the Supplier in accordance with this Clause becomes
        inaccurate, whether due to changes to the employment and personnel details of the affected employees
        made subsequent to the original provision of such information or by reason of the Supplier becoming
        aware that the information originally given was inaccurate, the Supplier shall notify the Purchaser of
        the inaccuracies and provide the amended information. The Supplier shall be liable for any increase in
        costs the Purchaser may incur as a result of the inaccurate or late production of data.


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43.6    The provisions of this Clause shall apply during the continuance of the Contract and indefinitely after
        its expiry or termination.

44      NOTICES

44.1    Except as otherwise expressly provided within the Contract, any notice given under or pursuant to the
        Contract must be in writing.

44.2    Any notice issued in terms of this Contract shall be sent by hand, post, recorded delivery or electronic
        communication (as defined by the Electronic Communications Act 2000). Such notices shall be
        addressed to the other party in the manner shown in this Contract or to such other address as the party
        may by notice to the other have substituted. Notice shall be deemed to be given on the day when in the
        ordinary course of the means of transmission it would have been received by the addressee in normal
        business hours.

45      DISPUTE RESOLUTION

45.1    Where there are any differences or questions between the Purchaser and Supplier with respect to any
        matter or thing arising out of or relating to the Contract, other than a matter or thing as to which the
        decision of the Purchaser is under the Contract to be final and conclusive, the parties shall in good faith
        attempt to reach agreement through discussion within a period of no more than the Dispute Resolution
        Period. The parties may choose to alter the time required.

45.2    Where no agreement can be reached through discussion, the parties shall refer the matter to a single
        arbiter to be mutually agreed and chosen by the parties for that purpose or if the parties are unable to
        agree as to the appointment of an arbiter, chosen by the President for the time being of the Law Society
        for Scotland on the application of either party. Any such reference to arbitration shall be deemed to be
        an agreement to refer to arbitration within the meaning of the Arbitration (Scotland) Act 1894.

45.3    The Supplier shall ensure that it continues to meet all of its contractual obligations during any ongoing
        dispute.

46      INSPECTION OF PREMISES AND NATURE OF SERVICES

46.1    The Supplier is deemed to have inspected the Premises before tendering so as to have understood the
        nature of the requirements in relation to the Goods to be supplied and satisfied himself in relation to all
        matters connected with the Premises including means of communication and access. No claim by the
        Supplier for additional payment will be allowed on the grounds of any misunderstanding or
        misinterpretation in respect of any such matter. Nor shall the Supplier be released from any risks or
        obligations imposed on him or undertaken by him under the Contract on any such grounds; or on the
        grounds that he did not, or could not, foresee any matter which might affect, or have affected, the
        provision of the Goods.

47      GOVERNING LAW

47.1    This Contract shall be governed by and construed in accordance with Scots law and the Supplier
        hereby irrevocably submits to the jurisdiction of the Scottish courts. The submission to such
        jurisdiction shall not (and shall not be construed so as to) limit the right of the Purchaser to take
        proceedings against the Supplier in any other court of competent jurisdiction, nor shall the taking of
        proceedings in any one or more jurisdictions preclude the taking of proceedings in any other
        jurisdiction, whether concurrently or not.

48      COMPLIANCE WITH THE LAW

48.1    The Supplier shall, in supplying the Services and all other obligations incumbent upon it in terms of
        this Contract, comply in all respects with, and shall ensure its Staff comply with, all relevant legislation
        (including statutory instruments, orders, rules and regulations) and all relevant byelaws, regulations,


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        rules or orders made by any appropriate local or regulatory authority or body as may from time to time
        be applicable.

48.2    If the cost to the Supplier of the performance of this Contract shall be increased by reason of the
        making after the date of this Contract of any relevant law or any relevant order, regulation or bye-law
        having the force of law that shall be applicable to this Contract the amount of such increase shall be
        borne by the Supplier except where the relevant law, order, regulation or bye-law having the force of
        law is specific to the Purchaser and/or the provision of the Services in which case the terms of clause
        20 shall apply.

49      NON-SOLICITATION

49.1    The Supplier shall not, without approval, either during the Contract or within one year of its expiry or
        termination howsoever arising either:

        (a)      solicit the employment of any of the staff of the Purchaser;

        (b)      offer to engage or employ any member of the staff of the Purchaser with whom the Supplier
                 shall have had dealings in connection with this Contract.

49.2    No breach of Clause 49.1 shall be deemed to have occurred where an individual becomes an employee
        of the Supplier as a result of a response by that individual to an advertisement placed by, or on behalf
        of, the Supplier where it is apparent that the principle purpose of the advertisement was not the
        solicitation or recruitment of members of the Purchaser‟s staff and the advertisement was equally likely
        to attract applications from individuals who were not members of the Purchaser‟s staff.

50      NON-EXCLUSIVITY

50.1    Nothing in this Contract shall be construed as creating an exclusive arrangement with the Supplier for
        the provision of Services as specified in this Contract and the Purchaser specifically reserves the right
        to enter into any other agreement for the provision of those Services.

51      TRANSFER OF RESPONSIBILITY

51.1    Upon the expiry or termination of the Contract, for any reason whatsoever, the Supplier shall co-
        operate with the Purchaser to such extent as the Purchaser may require for a period of up to 6 months
        after the date of such expiry or termination (the duration of such period to be determined solely by the
        Purchaser) to ensure an orderly and efficient transition, with minimum disruption both to the provision
        of the Service and to the Purchaser, from the provision of the Service by the Supplier to the provision
        of the Service (or any part of them), or any alternatives to the Service which may be instigated by the
        Purchaser, by a different organisation. The Supplier shall use its best endeavours to ensure that any
        sub-contractor engaged by the Supplier to perform any part of the Service complies with this Clause.
        The Purchaser shall reimburse the Supplier with all reasonable costs and expenses incurred in
        satisfying the provisions of this Clause 51.1, such amount of reimbursement being subject to reduction
        in respect of any amounts outstanding from the Supplier to the Purchaser from time to time.

51.2    Without prejudice to the generality of Clause 51.1, upon the expiry or termination of the Contract, for
        any reason whatsoever, the Supplier shall, for a period of up to 6 months after the date of such expiry
        or termination (the duration of such period to be determined solely by the Purchaser):

        51.2.1   if so required by the Purchaser by notice in writing prior to such expiry or termination make
                 available to the Purchaser, or any organisation appointed by the Purchaser to provide the
                 Service or any part of them, together with all relevant instruction and operating manuals.

        51.2.2   if so required by the Purchaser by notice in writing prior to such expiry or termination
                 continue to provide the Service, or any part of them, for such period; and /or



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        51.5.3   provide such evidence as may be required by the appropriate authorities in relation to any
                 court or other legal proceedings.

51.3    The Supplier shall use its best endeavours to ensure that any sub-contractor engaged by the Supplier to
        perform any part of the Service complies with Clause 51.2

52      PATIENT MEDICATION RECORDS

52.1    The PMR, which includes all information from any source of whatever nature in whatever form
        recorded by or on behalf of the Supplier, shall become or, as the case may be, remain the property of
        the Purchaser. For the avoidance of doubt, the Purchaser retains the right to access the PMR at any
        time on request and for any purpose of the Purchaser. The Supplier shall ensure that the PMR for each
        Prisoner is continuously updated detailing any treatment undertaken, nurse administration or
        dispensing of any medication to ensure that all information accessed by the Purchaser in respect of the
        PMR of each Prisoner is correct.

52.2    The Supplier shall treat all PMRs as being strictly private and confidential and shall ensure the security
        of such PMRs taking all steps necessary to prevent them from being destroyed, improperly altered, lost,
        disclosed or made public to any third party or coming by any means into the possession of any third
        party.

52.3    PMRs shall not be disclosed to any person other than a person employed by the Supplier in carrying
        out the Contract or any other person concerned with the same or used for any other purpose whatsoever
        other than the purpose(s) for which they were provided without the prior explicit (1) consent of the
        Purchaser, and (2) the Prisoner receiving the Services. Such disclosures will be clinical and relating to
        the Prisoner‟s care only.

52.4    Notwithstanding the need for prior written consent of the person receiving the Services, confidential
        information contained in the PMR may be disclosed with the consent of the Purchaser if disclosure is
        required under an Order of a court or Statute, or can be justified in the public interest.

                                              End of Schedule A




Schedule A Terms and Conditions of Contract                                                              Page 21
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE B



           SPECIFICATION




           REFERENCE 00839
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                              S   SCHEDULE B – SPECIFICATION
     This is Schedule B referred to in the foregoing Contract number 00839 between the Scottish Ministers and
                                                      ..................


              SECTION 1: INTRODUCTION AND BACKGROUND
1.   INTRODUCTION TO THE SCOTTISH PRISON SERVICE

The Scottish Prison Service (SPS) is an Agency of the Scottish Government Justice Department, and is responsible for the
management of Her Majesty‟s Prisons and Young Offenders Institutions in Scotland. There are currently 13 directly
managed Premises in Scotland; the addresses and locations are provided at Appendix 1 of this Schedule B.

A new public prison, HM Prison Low Moss at Bishopbriggs is at the planning/build stage, and should be complete by the
end of 2011, operational sometime during 2012. This new prison and any other new prisons which become operational
during the Contract are within the scope of the Contract. The privately run prisons (HMPs Kilmarnock and Addiewell)
are not within the scope of the Contract.

The average daily population (ADP) of all prisons in Scotland in 2008-09 was 7,835. Appendix 2 of this Schedule B
shows the breakdown of the ADP by Establishment. Further useful statistical information on prisoner numbers and the
movement of prisoners is published in “Prisons Statistics Scotland”, a Statistical Bulletin of the Scottish Government
(http://www.scotland.gov.uk/Topics/Statistics/Browse/Crime-Justice/TrendPris).

Further information on the work of the SPS can be found on the Purchaser‟s website at www.sps.gov.uk.

2.   HEALTHCARE WITHIN THE SPS

One of the objectives of the SPS, as contained within its Mission Statement (attached at Appendix 3 of this Schedule B), is
to care for prisoners with humanity. The aim of health care within the SPS is to provide prisoners with access to the same
quality and range of health services to which they would be eligible within the community. Emphasis is placed upon
treating patients as individuals with health care needs irrespective of the context in which they may be placed.

Prisoners as patients have as much right to expect professional standards of health care as any member of the public. It is
incumbent upon the SPS to ensure that medical, nursing and pharmaceutical services are of a standard required to meet
these expectations.

The SPS provides health care services to Prisoners from a variety of sources. It is primarily a nurse led service and
currently directly employs the nursing workforce. Similar to the arrangement for pharmaceutical services, it has a National
contract in place with Medacs Healthcare plc for the provision of primary medical services. All Premises have local
contracts for the majority of other visiting services, including psychiatric and dental services. The Supplier will be
expected to build and maintain relationships with all health care professionals involved in the prescribing and the
management of medicines within SPS prisons.

Prisoners health care requirements are delivered from each SPS Health Centre (there is one located at each Premise) which
is staffed by qualified doctors and nurses, with input from specialists and other health care professionals as required.

The SPS continues to move towards a model in which Prisoners are given greater responsibility for their own health and
treatment, so they are better prepared for looking after themselves following liberation.




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In 1998 the SPS adopted a set of Health Care Standards, entitled “Standards for the Health Care of Prisoners”, and these
were reviewed and revised in 2006 and yearly thereafter. These include a standard relating to the management of
medicines (HCS8). The Health Care Standards are available on the SPS website www.sps.gov.uk.

3.   PHARMACY SERVICES WITHIN THE SPS

The range and types of pharmaceutical items used in SPS prisons include, but are not restricted to, internal and external
Medicines (including Controlled Drugs); refrigerated items; reagents; IV fluids and injections; special foods; dressings;
sterile supplies, sundries, gases and vaccines.

The SPS Pharmacy Advisor monitors and manages the Pharmacy Services contract, and chairs the SPS Drug and
Therapeutics Committee (DTC). The DTC is an internal SPS committee which has responsibility for agreeing SPS
policies and procedures in relation to the treatment of Prisoners.

The SPS has adopted the Lothian Joint Formulary as its formulary. This can be found at http://www.ljf.scot.nhs.uk/.

The current ordering processes for Goods are provided in Appendix 4.

There is a possibility within the Contract Term that the responsibility for primary healthcare services (including the
Services) will transfer from the SPS to relevant local NHS Health Boards. This is dependent on securing legislative
changes and the timing of this is not yet known.

Transfer could require:

        Assignation of the entire Contract to the NHS; or

        Migration of the Services to the NHS on a phased basis which would result in a change to the Contract
         requirements; or

        The migration of the Services to the NHS on a complete basis which would result in termination of the Contract.

4.   OVERVIEW OF CONTRACT REQUIREMENTS

The foremost aim of the Contract is to deliver a legally compliant pharmacy service in all directly managed SPS Premises
throughout Scotland in order to meet the pharmaceutical care needs of the Prisoners to agreed professional standards.

The Contract requires the Supplier to efficiently and cost-effectively:

                          supply all required Goods and pharmaceutical supplies to the Purchaser;
                          dispense and deliver the Goods to the Purchaser‟s Premises; and
                          provide a professional pharmaceutical service to the Purchaser.


A list of Goods purchased by the SPS in the last financial year (01 April 2008 to 31 March 2009) is listed in Appendix 5.
Workload data for the same period is detailed at Appendix 6.

The Services shall be comprehensive and compliant with all statutory and professional requirements. A list of the
foregoing, which is intended to be indicative and not exhaustive, is detailed at Appendix 7 of this Schedule B.




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The Supplier shall establish and develop an up-to-date, progressive, patient-focussed, clinical pharmacy service that meets
the Purchaser‟s needs within the SPS overall management financial and healthcare frameworks.

The Supplier shall work with the Purchaser to meet the SPS Health Care Standards. A constructive approach will be
required by both parties to develop and implement standardised systems and models of care, which meet the Service needs
and maximise safe and economic practice.

The Supplier shall support the development of systems to improve quality of care and Medicines management and provide
professional input to local Health Care Staff in line with agreed policies and procedures.

5.   SPS ACCESS TO NHS NSS MEDICINES CONTRACTS

The Purchaser works closely with other public bodies and as such has recently been included in NHS NSS (National
Health Service; National Service Scotland) contracts for the supply of pharmaceutical goods. It is anticipated that the
successful supplier for this Contract (SPS Reference 00839) will be able to access these Goods where this supply chain
provides the most economically advantageous supply solution.


6.   AIMS AND OBJECTIVES OF THE CONTRACT

The Contract shall support the implementation of relevant SPS Policies and contribute to their development, and support
the Purchaser in meeting the aims of its Mission.

The philosophy of the Service will be patient orientated and not product led.

The Contract shall deliver and clearly demonstrate a robust and transparent value for money Service.




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                                       SECTION 2: SPECIFICATION

1.    COMPONENTS OF A PHARMACEUTICAL SERVICE


The Services shall be governed by the Code of Ethics of the Royal Pharmaceutical Society of Great Britain / General
Pharmaceutical Council and the Governance arrangements of the SPS. It will ensure that a comprehensive range of
Medicines is available for the prevention, diagnosis and treatment of clinical conditions.

The Supplier shall ensure that Medicines are being appropriately prescribed and correctly administered, and will be
required to take the necessary actions and to make enquiries in order to satisfy themselves of this fact.

The Services are the supply of Goods and pharmaceutical support within the context of ensuring that the prescribing of
Medicines is safe, effective and economic, and that the administration of Medicines is safe and effective.


In the context of this Contract, the components of the Services are:


                  The supply, dispensing, storage and distribution of Medicines, dressings and appliances, within a legal,
                   ethical and professional framework, that also meets the security constraints of the Premises;

                  The provision of information and advice to Health Care Staff to ensure evidence-based and cost-effective
                   use of Medicines and other products, including compliance with the SPS Formulary and use of British
                   Approved Names (BAN) 2;

                  The establishment of effective communication with Health Care Staff (and, where appropriate, with
                   Prisoners) concerning the management of Prisoners‟ clinical conditions;

                  The application of pharmaceutical knowledge, skills and judgement to patient and Prisoner care;

                  Liaison with the Purchaser on all aspects of safe and secure handling, storage and supply of the Goods,
                   and their safe disposal;

                  Compliance with “points of good practice” outlined below.

                   a)   The supply, storage, dispensing and disposal of all Goods will meet all legal requirements.

                   b)   Pharmaceutical Practice will meet guidelines laid down by the Royal Pharmaceutical Society of Great
                        Britain or the General Pharmaceutical Council, as the regulatory body of the profession and by a
                        professional body, to be agreed by the Purchaser.

                   c)   Pharmaceutical practice will adhere to the Code of Ethics and any other similar Code issued by the
                        Royal Pharmaceutical Society of Great Britain, or the General Pharmaceutical Council as their
                        successor as a regulatory body and by a professional body, to be agreed by the Purchaser.



2
  A British Approved Name (BAN) is the official non-proprietary or generic name given to a pharmaceutical substance, as defined in the British
Pharmacopoeia (BP). The BAN is also the official name used in many countries across the world.

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                 d)   Controlled Drugs must be stored correctly and all statutory requirements of the Misuse of Drugs Act
                      1971 met

                 e)   The Supplier will have in place quality monitoring systems which provide the Purchaser with
                      monthly reports of compliance and areas of non compliance, with recommendations for corrective
                      action where appropriate as part of a reporting system. The Supplier will prepare formatted reports as
                      specified by the Purchaser for this purpose.

2.   SPECIFICATION STANDARDS


Statutory Requirements and Published Good Practice Standards and Guidelines
The provision of a pharmaceutical Service must be in accordance with statutory requirements and the professional
requirements of the Royal Pharmaceutical Society of Great Britain (or the General Pharmaceutical Council as their
successor as a regulator and by a professional body to be agreed by the Purchaser); encompassing the prescribing,
dispensing, supply and administration of Medicines and the provision of professional advice.

Legal Compliance
The Supplier shall provide written assurance prior to the Go Live Date and annually thereafter as follows of:

            Confirmation of current registration with the Royal Pharmaceutical Society of Great Britain or the General
              Pharmaceutical Council, as their successor, of premises, Pharmacists, and Staff that are used and engaged in
              providing Services under this Contract;

            Licenses issued by the Home Office under the Misuse of Drugs Act 1971 relating to Services under this
              Contract; and

            Any necessary Licenses issued by the Medicines and Healthcare Products Regulatory Agency under the
              Medicines Act 1968 relating to Services under this Contract.

Any changes to the above shall be notified immediately to the Purchaser.

Continuing Competence of Staff
The Supplier shall provide written details of the education and training undertaken by all Staff engaged in the provision of
Services under the Contract attained in the twelve months prior to the Go Live Date and annually thereafter.

SPS-wide Policies
The Supplier will assist in the development, review and implementation of all SPS Standards, Policies and Procedures
relating to Health and Healthcare services. Current Standards and Policies are set out within Appendix 7 of this Schedule
B.

3.   SUPPLY AND DISPENSING SERVICE


Dispensing

The Supplier will supply and dispense all Medicines in a form ready for nurse or self-administration that best meets
Prisoners‟ and the Premises‟ needs. This may take various forms, such as the issue of a supply of Medicine to the Prisoner
for self-administration, use of compliance aids or administration of supervised doses.

The Supplier shall ensure that all dispensed Medicines will still be “in date” at the end of the treatment period.




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Labelling of dispensed Goods must be clear and legible; lettering must be mechanically or electronically printed.
Dispensed Medicines must bear the additional cautionary and advisory labelling recommended in the British National
Formulary (BNF)3 where appropriate and comply with statutory requirements in force.


In addition to the statutory requirements the label for dispensed Medicines must include as a minimum:


                  Prisoner Number;

                  Premises (e.g. Barlinnie); and

                  Location (e.g. hall number, cell number).

Medicines, where possible, should be dispensed „in possession‟ with a 28 day supply, or 14 day or 7 day if a 28 day supply
is not appropriate.


Weekend leave, home leave and release medication (a 5-day supply) is required. There will also be a requirement to
provide the Service in a way that allows Prisoners to take any required medication over weekends, within prison, which
would normally be supervised during the normal working week (i.e. weekend „in possession‟ supply).


Generic/Brand Substitution

The Supplier shall adopt a generic/brand substitution approach to the supply of goods, to ensure best value for money,
unless specifically instructed otherwise by the Purchaser.


Parallel Imports

The Supplier should use parallel imports where available to ensure best value for money to the Purchaser.


Stock Supply

Some Goods shall be required in the form of stock. This shall include controlled drugs, items for use in clinics, dental
surgeries, and any out-of-hours cupboards.

The Supplier shall maintain an out of hours cupboard at each of the Premises with a range of stock items to be agreed
between the local health centre manager, the SPS Pharmacy Advisor and the visiting Pharmacist.


The quantity ordered by the Purchaser shall be supplied by the Supplier, i.e. the Supplier will have to split bulk
packs. The Supplier will take all reasonable steps and provide advice to ensure that these Goods are stored safely and
securely in SPS Premises, and that internal, external, disinfectants, IV fluids, medical gases, fridge items, dressings and
sundries are kept separately.


Stock Goods must have a minimum of 6 months‟ expiry at supply unless the Purchaser has granted prior approval.


Home Leave Methadone

The Supplier shall provide a supervised methadone service from the community (i.e. via a community pharmacy) to the
Prisoner for those requiring methadone while on home leave.


3
    The BNF is currently published jointly by the British Medical Association and the Royal Pharmaceutical Society of Great Britain).

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The Purchaser will provide the nominated community location with a PPCD (1)4 form detailing the treatment requirements
which will include:


                  Total number of doses to be given;
                  Number of doses required to be supervised; and
                  Number of doses required to be taken away by the Prisoner for self administration.


Packaging

All containers and closures used for Medicines shall comply with current legislation and have the prior agreement of the
Purchaser for use. All Medicines must be packaged and presented using materials that will not present a hazard within the
Premises. Regular liaison with the Purchaser on this matter is necessary.


Delivery

The transport of Goods to each of the Premises shall be the Supplier‟s responsibility, and must meet legal requirements,
ensure security and enable the Purchaser to receive and transfer the Goods easily within the Premises. The Supplier shall
be responsible for all items up to the point of delivery to, and acceptance of the goods, at the Health Centre. This shall be
tested to the satisfaction of each of the Premises prior to the Go Live Date.


Deliveries to the Premises shall be in a secure locked container, approved by the Purchaser. The keys to these containers
shall be held on the Supplier‟s premises and by Health Care Staff at the Premises only. The Supplier shall ensure that they
obtain a signed receipt for the container, and have in place an audit trail to track the location of each of the containers used
in providing the Service.

The Supplier shall provide a delivery note with each consignment of Goods. The delivery note must contain the following
information as a minimum, which may be amended from time to time by the Purchaser, and must be easily reconcilable
with the order:


                  SPS Order Number(s);
                  Premises Name and Address;
                  Goods Details;
                  Order Date;
                  Delivery Date; and
                  Quantity.


In the event that the Purchaser notifies the Supplier that they will be unable to receive the delivery due to circumstances
affecting the Premises, such as a lock-down situation or unforeseen problems within the Premises, the Supplier shall have
a contingency in place for the Purchaser to receive the delivery as soon as practicable.


Maintenance of Cold Chain

The Supplier will ensure all Goods that require storage below room temperature are maintained within the specified
temperature range until they can be transferred to refrigerated storage in the Purchaser‟s Health Centre. This will require
use of insulated packaging materials, and temperature indicators.



4
    PPCD(1) is a private prescription form.

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Response and Delivery Times

Response time for the delivery of prescribed Goods, i.e. time elapsing between a prescription being written and the
delivery of the prescribed Goods to the Premises, should be reduced to a minimum. The current order cut off and delivery
times for each of the Premises are set out in Appendix 8 of this Schedule B. As a minimum standard, the Supplier shall
deliver all Goods in accordance with these delivery times. All plans should aim to achieve same day delivery for all
Establishments. Same day delivery must also be achieved for HMP Peterhead.

Should a delivery be delayed to the point where the delivery time would be outwith one hour of the stated time, the
Supplier will be required to have contingencies in place to ensure the delivery of Goods to the Premises as soon as
practicable.


Consignment Checking

Any discrepancies between the consignment and the original order, or any damages, will be notified by the Purchaser to
the Supplier as soon as possible, and not later than within five standard working days. The Supplier shall arrange for
prompt replacement or credit for all discrepancies or damages notified.


Invoicing

All invoices shall replicate the delivery notes in terms of contents of goods supplied, and in the same run order. Again,
these should, in turn, be easily reconcilable with the originating order.


Out-of-stock

The Supplier shall ensure that sufficient levels of all stock are maintained to minimise the number of incomplete
prescriptions (prescriptions that have balance owings). In any event the number of prescriptions with owing will not
exceed 3% of the total number of items supplied to an individual prison in one week.


When any Goods are ordered and the Goods are out-of-stock the Supplier will have a contingency in place for supply. If
the Goods cannot be supplied by the expected delivery time, the Purchaser will be notified before the expected delivery
time. If it is possible to source the Goods and deliver them with the next delivery the Supplier shall consult with the
Purchaser to identify if this is acceptable. If it is not, the Supplier will supply a suitable alternative after consultation with
the Prescriber.

In order to minimise the risk of an out-of-stock situation the Supplier shall have an alternative source (or sources) of
supply of the Goods.


All out-of-stock lines shall be reported as part of the Service Level reports detailed at Appendix 9 of this Schedule B. An
out-of-stock situation of a product line must not arise more than once a month and must be rectified within 24 hours,
except by agreement of the Purchaser in exceptional circumstances.


In advising the Purchaser of a manufacturing problem resulting in the shortage of a required Good the Account Manager
shall also advise the SPS Pharmacy Advisor and Contract Manager when the shortage is likely to be longer than 7 days. A
substitute shall be suggested taking cost and availability into account as well as the suitability of the Goods. This shall
allow Health Care Staff to be informed by the SPS Pharmacy Advisor of any substitution agreement.




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Non-Routine Supply of Prescription Items

The Supplier should ensure that a system is in place for any new prescription items to be supplied outwith the routine
supply arrangements. Non-routine prescription items include items such as medical specials (one-off preparations that
require to be made such as trusses, made to measure hosiery). This system shall also facilitate the emergency continuation
of any existing treatment where any Goods required will be delivered to the relevant Premise within a maximum of six (6)
hours following the Purchaser‟s request.


Medicine Handling, Storage and Stock-checks

Medicine storage and handling arrangements will be reviewed and stock-checks will be undertaken on a monthly basis as a
minimum by the Supplier. The Supplier shall be required to undertake the following as a minimum:


            Provide advice in order to ensure that storage arrangements for all locations in the Premises meet SPS
              practice and legislative standards;

            carry out stock-level checks on all stock and where necessary review these;

            monitor expiry dates and initiate the replacement of lines which are short-dated;

            carry out record checks and monitoring compliance with out of hours stock arrangements and initial the
              record to this effect;

            ensure unwanted Goods are returned to the Supplier‟s Premises and full credit issued where appropriate;

            validate any changes in Medicine handling arrangements suggested by the Purchaser and modify any
              relevant local policies or procedures.

All stocks of Goods, wherever held, shall be checked by the Supplier and stock levels reset to the level specified by the
Purchaser where appropriate. This opportunity shall be taken to review the stock range and quantities and to remove
unwanted or redundant Goods. The Supplier shall list all Goods for removal. The Purchaser will agree such Goods for
removal.

The Supplier‟s system for stock control shall include a facility for Health Care Staff to properly record issues of medicines
or sundries that they have made, i.e. to whom, when, with what authority and purpose.

The Supplier shall advise on improvements to methods of storing and transporting Goods within each of the Premises.


Emergency Medicine Kits

The Supplier shall ensure that all Premises have two complete containers, which shall contain an agreed list of Medicines,
as specified by the Drug and Therapeutics Committee, required in an emergency situation. (Hereinafter referred to as
“Emergency Medicine Kits”). Appendix 10 of this Schedule B lists the Emergency Medicine Kit contents. The Supplier
shall undertake checks and expiry date monitoring of the Emergency Medicine Kits and notify the Health Care Staff of any
Goods requiring to be ordered.

Emergency Medicine Kits shall be provided in a container approved by the Purchaser and shall have tamper-evident seals.
The container shall be clearly marked with an expiry date that shall be the same as that of the shortest dated item within it.



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Opened or expired kits shall be returned to the Supplier and a replacement provided to the Purchaser with the next
delivery.


Return of surplus Goods

The Supplier shall uplift all surplus Goods during a subsequent scheduled delivery. The Supplier shall be responsible for
arranging the disposal, destruction or re-issue of unwanted Goods according to statutory requirements.

For surplus Goods which have not been outwith the direct control of Health Care Staff and can be re-issued the Supplier
shall provide the relevant credit to the Purchaser.


For surplus Goods which have been outwith the direct control of Health Care Staff and cannot be re-issued the Supplier
shall be responsible for arranging their disposal and destruction in accordance with all legal requirements.

The Supplier shall continually monitor the volume and value of Goods returned for credit and destruction, and propose
improvements to reduce unnecessary expenditure to the Purchaser.


Supply of anti-retroviral agents and products for Hepatitis C

Medicines initiated and monitored in secondary care are the responsibility of the prisoner‟s home Health Board as defined
in Scottish Government guidance. At present arrangements for provision of these agents varies. Some Boards provide the
supply direct to the Prisoner or Premises, others are supplied by the Purchaser and they are then invoiced for these.

The Supplier may be required to provide such Medicines and to document their provision to the Health Centre Manager to
enable full reimbursement to be made to the Purchaser. At present anti-retroviral agents and products for Hepatitis C are
covered by this arrangement.


3.   PROFESSIONAL SERVICE


The Supplier‟s staff shall be required to visit each of the Premises to perform the professional duties detailed in this section
of Schedule B.


Patient Medication Records (PMRs)

Pharmacists employed by the Supplier shall have access to Prisoner Health Care Records, including medication history.
The Supplier shall be required to make arrangements in each of the Premises to access these records in order to monitor
prescriptions and maintain a complete PMR. This will be done through discussions with the Health Care Staff.

The Supplier shall maintain accurate, complete and up-to-date PMRs for all Prisoners receiving Goods. These PMRs shall
comply, as a minimum standard, with the Royal Pharmaceutical Society of Great Britain Service Specification, or by
specifications produced by the General Pharmaceutical Council as their successors as the regulatory body and by a
professional body agreed by the Purchaser.
For the avoidance of doubt, a complete PMR is all medicines dispensed or administered to a prisoner, regardless of source,
and must include all medicines administered to the Prisoner from stock.

The Supplier shall ensure that when Prisoners are transferred between each of the Premises, or are readmitted to any
Premises operated by the Purchaser, his/her PMR is available to inform therapeutic decisions.



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The Supplier shall provide the Purchaser with extracts from the PMRs to satisfy requests from Prisoners and to investigate
any apparent incident resulting from the supply of a Medicine. Prior to termination or expiry of the Contract, the Supplier
shall supply the SPS Pharmacy Adviser with the PMR database in its entirety, in a format which is readable by the
Purchaser.


Prescription Monitoring

The Supplier shall undertake the following, as a minimum, every time a Pharmacist undertakes a visit to the Premises:

        Review all current prescription sheets and the Health Care Records against Patient Medication Records (PMRs);

        Monitor all current prescriptions for error, omissions, interactions etc. in line with CRAG (Clinical Resource
             and Audit Group) guidance;

        Identify and resolve queries, and deal with outstanding issues;

        Undertake a monthly audit of prescription writing at each of the Premises.

All new prescriptions must be monitored by a Pharmacist before dispensing. In those cases where the administration of
Medicines by Health Care Staff is on an individual, supervised dose basis from stock, monitoring of the prescription sheet
must be carried out as soon as possible thereafter. This may require collection of the prescription sheet, a Pharmacist visit,
or faxing. This information should be utilised to ensure a complete, consolidated PMR.

The Pharmacist must monitor all changes to existing prescriptions.

After the Pharmacist monitors each prescription and verifies it against the PMR, the Pharmacist must initial and date the
prescription sheet in the column labelled “Pharmacist” in accordance with SPS protocol.

Advice on prescription monitoring can be found in „Clinical Pharmacy in the Hospital Pharmaceutical Service: A
Framework for Practice‟, Clinical Resource and Audit Group (CRAG), Scottish Office, July 1996. The Supplier must
comply with this advice in the provision of Services under this Contract.


Emergency Service

The Supplier shall provide an emergency advice line (24/7) to provide information, guidance and pharmaceutical advice to
the Purchaser outwith normal operating hours (“the emergency service”).

The emergency service shall not normally include the provision of routine Goods during the period that the emergency
service operates, unless Medicines are required in order to maintain/ensure patient safety.

The emergency advice line shall be covered by a registered practicing Pharmacist to offer professional advice on
pharmaceutical issues. The Supplier shall ensure that each of the Pharmacists involved in providing this emergency
service shall be provided with appropriate and sufficient information on the Services and Premises to ensure an informed,
satisfactory level of service.

The Supplier shall compile a list of common queries and solutions to form part of an information pack for the Pharmacists
involved.

The Supplier shall provide the Purchaser with reports on a monthly basis on the usage and type of advice requested and
given. The Supplier shall aim to eliminate all unnecessary calls and assist the Purchaser in identifying and addressing any
training needs.



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Information on Medicines to Prisoners

The Supplier shall provide the manufacturer‟s approved Patient Information Leaflet (PIL) whenever a Prisoner or any of
the Premises request one.

The Supplier shall provide written instructions when self-administration of a Medicine is intended, taking into
consideration Prisoners with limited ability in numeracy and literacy.


Policy Development and Implementation

The Supplier shall work with the Purchaser to produce written procedures for Medicines handling for each of the Premises.
These procedures shall ensure the safe and appropriate ordering, supply, receipt and storage of Medicines including
controlled drugs, dressings, sundries and other Goods.

The Supplier shall provide professional input to the development of other procedures and guidance as required from time
to time by the Purchaser.


Patient Group Directions (PGDs) 5

The Purchaser will be introducing a series of PGDs in the forthcoming months/years. The Supplier shall support the
introduction of the PGDs across the Purchaser‟s sites, and to ensure that a system is in place to maintain patients‟ PMRs
for any medicine supplied under a PGD.


Formulary Compliance

The Supplier shall contribute to the development of Medicines management processes and be required to monitor
compliance with the current SPS formulary at each of the Premises on an individual and collective basis. This will form
the basis for advice on prescribing issues to all Health Care Staff.


Drug and Product Utilisation Review

The Supplier shall provide the monthly reports of the use of Goods specified in and shall provide a review in each of the
Premises, by a Pharmacist, of prescribing patterns, formulary compliance, drug usage and costs with the appropriate
Health Care Staff, also monthly. Reports should be presented, monthly, and year to date, and have a graphic function to
permit trend analysis.


The Supplier shall also prepare and present, within agreed timescales, routine and customised reports for the SPS Drug and
Therapeutics Committee (DTC).


Control of Substances Hazardous to Health (COSHH)

The Supplier shall implement and manage a full COSHH assessment system at all of the Premises for relevant Goods
supplied to the Premises.


Safe Storage and Use of Medical Gases

The Purchaser will purchase oxygen and other medical gases from his supplier. The Supplier shall be responsible for
ensuring that staff and patients understand how to administer the gas safely and effectively in accordance with the
prescription and for advising on safe and secure handling and storage of medical gases.

5
  A PGD is a written instruction to sell, supply and/or administer a named medicine in an identified clinical situation. A PGD applies to groups of
patients who may not be individually identified before presenting for treatment.

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Drug Alerts, Hazard Warnings and Recalls

The Supplier shall be responsible for actioning all Drug Alerts, Hazard Warnings, and Safety Action Notices, within the
timescales laid down by the Medicines and Healthcare Products Regulatory Agency.                 Drug Alerts are classified
accordingly to the severity of the danger posed to the public. The timeframe for action by the Supplier to the Purchaser is
detailed as follows:

                  Class 1                     Action immediately (urgent)
                  Class 2                     Action within 48 hours
                  Class 3                     Action within 5 days
                  Class 4                     Caution in use

Following a Class 1 Drug Alert, the Supplier shall provide a report to the SPS Pharmacy Adviser within one week. The
report should detail whether the Goods concerned had been dispensed by the Supplier to any of the Premises, and whether
the Good is still in the system.


The Supplier shall provide to the Purchaser on a quarterly basis, a report covering all drug alerts received and the
appropriate action taken and the time by which all actions covered by the alert were taken. These reports shall be kept for
a minimum of 2 years by the Supplier on behalf of the Purchaser.


Drug Information

The Supplier shall provide a clinically orientated drug information service, ensuring that the Purchaser‟s staff have ready
access to relevant information sources. The Service should be organised to permit the prompt answering of inquiries from
Health Care Staff on all matters relating to the use of Medicines.


Pharmaceutical Advice

The Supplier‟s Staff shall provide professional and technical advice to Health Care Staff on request and on their own
initiative when in their judgement it will benefit the health care of individual Prisoners and/or the Premises population.


Professional Audit and Clinical Governance

The Supplier‟s Staff shall fully participate in arrangements for professional audit and clinical governance established by
the Purchaser.


Participation at the DTC

The Supplier shall provide suitably experienced Pharmacists to participate as members of the Drug and Therapeutics
Committee. The DTC remit is attached at Appendix 11 of this Schedule B.


4.   SERVICE IMPLEMENTATION


Migration of Services

During the Implementation Period, Pharmacists from the Supplier‟s team shall work closely with Health Care Staff to
ensure they fully understand the operation of the Service. The Supplier shall work with the Purchaser towards a smooth
integration of the new arrangements. The length of time spent in each of the Premises will vary depending on the systems
currently in use and the size of the population.



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During the Implementation Period the Supplier shall:


         Produce a Contract implementation plan;

         Produce a local implementation plan for each of the Premises;

         Provide training to all Health Care Staff in the procedures necessary to deliver the Services;

         Reach agreement with Health Care Staff on the range and levels of stock to be monitored and maintained
          (including the management of minimum stock levels);

         Produce the procedures and documentation necessary to ensure the safe, secure, legal handling and delivery of
          prescription Goods, sundries and the replenishment of stock supplies and emergency kits (including the supply
            of desk instructions and stationery);

         Produce the ordering and delivery schedule for each of the Premises;

         Establish the lines of communication for all Premises, the Contract Manager and the SPS Pharmacy Advisor;

         Produce and present contingency plans, including those for supply in an emergency situation, to all Premises

         Produce and present the ordering and invoicing system, ensuring compatibility with SPS Procurement and
            Financial procedures;

         Conduct a trial run of the systems to be used and day to day operation to be set up from the writing of the
            prescription order form to the administration of the Medicine to the Prisoner; and

         Collection all information necessary to continue the recording of PMRs previously collated by the Purchaser‟s
            incumbent supplier.

Implementation Plan Requirements

The Supplier shall provide a comprehensive and final implementation plan to the Purchaser for approval by the Purchaser,
two months prior to the Go Live Date.

This implementation plan shall address how the Supplier plans to migrate and then implement the Service to ensure full
migration within the specified timescales to ensure Service delivery from the Go Live Date.


The implementation plan shall include detailed consideration of the following:


         identified milestones and timelines (including a GANNT chart);
         training for SPS staff;
         a risk and issues log;
         TUPE;
         Recruitment;
         Training;
         Induction;
         Disclosure Scotland clearances;


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          details of any support required from the Purchaser to support transition and introduction of the new contract;
           and
          the development of specific policies or procedures required to deliver the Contract.


SPS Staff Training

The Supplier shall provide training and information to the Purchaser‟s staff (approx. 250 in total across the 13 Premises)
prior to Go Live Date.

The Supplier shall submit a training plan for approval by the Purchaser, two months prior to the Go Live Date.


Staff Induction

The Purchaser will provide information and any relevant training (such as self defence and breakaway, and key training,
etc.) to assist the induction of the Supplier‟s staff on SPS matters. This will be managed by the SPS Pharmacy Adviser in
conjunction with staff locally.


Service Manual

During the Implementation Period and at least six weeks prior to the Go Live Date the Supplier shall prepare and submit to
the Purchaser for approval a service manual (a suggested contents framework is detailed at Appendix 12 of this Schedule
B).

On approval by the Purchaser, the number of copies required by the Purchaser shall be distributed to each of the Premises
by the Supplier no later than two weeks prior to the Go Live Date.


5.    SPECIFIC OPERATIONAL REQUIREMENTS


Medicines Management

Where the Supplier develops specific operational procedures, the special nature of Medicines management in prisons must
be constantly kept in mind including:


          Prisoner reliability to self administer;

          use of the Medicine or container to self harm;

          use of the Medicine as currency;

          availability of nursing cover;

          the geographical layout of the Premises;

          security levels in place; and

          the extent of substance misuse.

Equipment

The Supplier shall be responsible for the provision and maintenance of all equipment, fixtures, and fittings (including
sufficient and lockable delivery boxes) required to deliver the Service.




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Information Technology

The Supplier shall provide systems that can maintain a consolidated, complete set of PMRs for the Purchaser. This system
shall be accessible to all Staff who are involved in the provision of Services to the Purchaser, as well as the Purchaser.


The Supplier shall be responsible for meeting the cost of communication links and any associated hardware and software
necessary for the efficient provision of the Services.

The Supplier shall support the development of IT systems and solutions to SPS activities, including the provision of an
effective interface between the Supplier‟s preferred electronic system and the Purchaser‟s electronic health care records
system currently (GPASS).

The Supplier shall have compatible e-mail facilities and shall facilitate electronic communication between all parties
involved in the Contract. The Supplier shall provide IT equipment where this is deemed appropriate.


The Supplier shall provide an adequate number of fax lines to permit faxed prescription orders and a contingency to ensure
the ordering process continues in the event of IT failure.


Risk Assessments

The Supplier shall ensure that appropriate Health and Safety risk assessments are undertaken (a joint risk assessment and
exchange of information with the Purchaser) to ensure compliance with its legal obligations for Supplier personnel
providing the Services at the Premises. This shall include any specific risk assessments associated with maternity amongst
Supplier personnel or occasioned through the Disability Discrimination Act 1995, or where „reasonable adjustments‟
within the workplace may be required.


6.   CONTRACT MANAGEMENT


Account Manager Accessibility

The Supplier shall ensure that the Account Manager is available to the Purchaser between the hours of 9am to 5pm,
Monday to Friday. Where the Account Manager is not immediately available and a message is left by the Purchaser they
shall return the call within 1 hour. An alternative point of contact shall be identified in the event that the Account Manager
is unavailable.

Problem Resolution and Complaints Procedure

The Services will require to be delivered in a complex organisational structure, with a wide spectrum of individuals
(Prisoners) and in parallel with other services. This mix, by its very nature can lead to problems, misunderstanding,
conflicting priorities and complaints. Generally complaints are generated in one of three areas:


          A complaint by a Prisoner about a member of Supplier‟s Staff or the Goods and/or Services provided; or

          A complaint by the Supplier about a member of the Purchaser‟s staff or the facilities provided by the
            Purchaser; or

          A complaint by the Purchaser about a member of the Supplier‟s Staff.




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There are established avenues within the SPS (CP3 process) for Prisoners to raise complaints to the Purchaser and for
these to be investigated. The Supplier shall co-operate fully in assisting the Purchaser‟s staff to respond to Prisoner
complaints when these relate to any of the Services supplied under this Contract.


The Supplier shall fully co-operate in assisting the Purchaser‟s staff to investigate any incidents affecting Prisoners or
others that may be related to the Services. The Supplier shall provide a written report detailing the circumstances that lead
to any incident, identifying and explaining any procedural or product defects. The Supplier shall liaise with and provide
all investigation reports to the Purchaser. The Purchaser will have the right to make such investigation reports available to
the affected Prisoner(s), Prisoner representatives, and any internal or external official enquiry.

The Supplier shall draw all serious and urgent matters affecting Prisoner care to the attention of the SPS Pharmacy Adviser
or any other person nominated by the Purchaser who has been notified to the Supplier.


Management Information

The Supplier shall provide the reports specified in Appendix 9 of this Schedule B to the Purchaser at each of the Premises
every month, by the 14th of the following month to which the reports relate. Additional reports shall be made available to
the Purchaser following agreement between the Supplier and Purchaser.

Contract Monitoring

The Purchaser will monitor the professional and technical element of the Services through a series of reports and through
visits to the Supplier‟s premises. Monthly Contract monitoring meetings will be held, involving the Purchaser and the
Supplier.

The Purchaser will be granted reasonable access to any of the Supplier‟s premises and records to support him in this
process including the monitoring and auditing of contractual and financial matters. The Supplier shall operate an „open
book‟ policy on all aspects of this Contract and the Purchaser will have access to the Supplier‟s accounts in relation to this
Contract.


The monthly reports detailed at Appendix 9 of this Schedule B will form the basis on which Service Levels and other
elements of the Service will be monitored. The reports shall be prepared by the Supplier and sent to each of the Premises
and the Purchaser‟s Headquarters. The Purchaser will nominate individuals who will address issues that may pertain to a
technical or professional nature and issues that may pertain to a commercial nature. Any action required to be taken by the
Supplier or the Purchaser will be taken timeously so that the quality of the Services can be continually improved. The
Purchaser recognises that a degree of flexibility is required in the initial stages of the Contract and will endeavour to
establish mechanisms to resolve issues speedily. The Supplier shall be responsible for the writing up of all meeting
minutes and ensuring actions are progressed and eventually closed off.




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                           APPENDIX 1 OF SCHEDULE B
                                             LIST OF PREMISES

 SPS Site                  Address
 Aberdeen                  HMP Craiginches, Aberdeen, AB1 8FN
 Barlinnie                 HMP Barlinnie, Glasgow, G33 2QX
 Castle Huntly             HMP Castle Huntly, Longforgan, Nr. Dundee, DD2 5HL
 Cornton Vale              HMP Cornton Vale & Institution, Cornton Road, Stirling, FK9 5NY
 Dumfries                  HMP Dumfries, Terregles Street, Dumfries, DG2 9AX
 Edinburgh                 HMP Edinburgh, 33 Stenhouse Road, Edinburgh, EH11 3LN
 Glenochil                 HMP Glenochil, King O‟Muir Road, Tullibody, Clackmannanshire, FK10 3AD
 Greenock                  HMP Greenock, Gateside, Greenock, PA16 9AH
 Inverness                 HMP Inverness, Porterfield, Inverness, IV2 3HH
 Noranside                 HMP Noranside, Fern, By Forfar, Angus,DD8 3QY
 Perth                     HMP Perth, 3 Edinburgh Road, Perth, PH2 8AT
                           (includes Friarton Hall)
 Peterhead                 HMP Peterhead, Aberdeenshire, AB42 6YY
 Polmont                   YOI Polmont, Brightons, Falkirk, Stirlingshire, FK2 0AB
 Shotts                    HMP Shotts, Shotts, ML7 4LF
 SPS College (SPSC)        SPS College, Newlands Road, Brightons, Falkirk, FK2 0DE
 Central Stores            SPS, Station Road, Fauldhouse, West Lothian, EH47 9DJ
 Headquarters              SPS, Calton House, 5 Redheughs Rigg, Edinburgh, EH12 9HW
 Low Moss                  HMP Low Moss, East Dunbartonshire. No final address at time of writing but will
                           be located at the former HMP Low Moss site the address of which was: Crosshill
                           Road, Bishopbriggs, G64 2QB




Note: The Contract specifically excludes privately run prisons at HMP Addiewell and HMP Kilmarnock.



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                           APPENDIX 2 OF SCHEDULE B
                              AVERAGE DAILY POPULATION




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                             APPENDIX 3 OF SCHEDULE B
                                      AIMS AND VALUES OF THE SPS

AIMS
The aim or mission statement of the SPS is:
   To keep in custody those committed by the courts;

   To maintain good order in each prison;

   To care for prisoners with humanity; and

   To provide prisoners with a range of opportunities to exercise personal responsibility and to prepare for release.



VALUES
The values of the SPS are:
   Integrity, frankness and honesty in dealing with people;

   Fairness and justice, respecting the needs and rights of staff and prisoners;

   Mutual support, encouraging teamwork and commitment;

   Caring for the safety and well-being of staff and prisoners; and

   Openness about our aspirations, our successes and our failures, coupled with the willingness to learn.




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                             APPENDIX 4 OF SCHEDULE B
              FLOW CHARTS BASED ON CURRENT SUPPLY ORDER PROCESS

    1.     Stock orders for prescription only Medicines (excluding controlled drugs)


          Standard order form completed by SPS Health Care staff and signed by the Prescriber


                                          SPS faxes order to supplier


                               Order form checked and stock supplied by supplier


                                          Goods delivered to the SPS


               SPS Health Care staff check consignment and stock is stored appropriately


                  Stock is administered to Prisoners under prescription only by SPS staff


    2.     Controlled drugs – stock orders


      CDRF (Controlled drugs requisition form) completed by SPS staff and signed by the Prescriber


                           SPS faxes CDRF to supplier to confirm appropriate completion


    Following supplier confirmation of appropriateness the SPS sends original CDRF to supplier via a
          numbered container (the same container used for delivery of Goods to the Purchaser)


                                  CDRF checked and Goods supplied by supplier


                                   Goods delivered to the relevant SPS Premise


         SPS Health Care staff check consignment and stock is placed in specific secure cupboard for
                                      controlled drugs (CD cupboard)


                    Stock is administered to Prisoners under prescription only by SPS staff




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    3.     Controlled drugs – named patient basis


          PPCD1 (Private prescription for controlled drugs) completed and signed by the Prescriber


                           SPS faxes PPCD1 to supplier to confirm appropriate completion


         SPS sends original PPCD1 to supplier via a numbered container (the same container used for
                                   delivery of Goods to the Purchaser)


                                  PPCD1 checked and Goods supplied by supplier


                                    Goods delivered to the relevant SPS Premise


         SPS Health Care staff check consignment and stock is placed in specific secure cupboard for
                                      controlled drugs (CD cupboard)


                   Goods are administered to Prisoners under prescription only by SPS staff


    4.     Name patient prescriptions (all Medicines excluding controlled drugs)


                              Prescription sheet completed and signed by the Prescriber


                                 SPS faxes copy of prescription sheet to the supplier


                            Faxed prescription sheet is checked and dispensed by supplier


                                    Goods delivered to the relevant SPS Premise


               SPS Health Care staff check consignment and stock is then stored appropriately


                   Goods are administered to Prisoners under prescription only by SPS staff




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                              APPENDIX 5 OF SCHEDULE B
                                                  LIST OF GOODS

                                 Note that this list is illustrative and not exhaustive

Abilify tabs                   Antabuse tablets                  EasiBreathe                     Betnovate N cream
Acamprosate tabs               Antazoline+xylometazoline         Beclometasone 250 inh           Betnovate ointment
Accolate tabs                  e/drps                            Beclometasone aq nasal spray    Betnovate RD cream
ACCU-CHEK AVIVA BLD            Anthisan cream                    Beclometasone Auto              Betnovate RD ointment
GLU MTR 1                      Anugesic HC cream                 CFCfree                         Betnovate scalp application
Acetic acid ear spray          Anusol cream                      Beclometasone Autohaler         Bettamousse foam mousse
Aciclovir cream                Anusol HC ointment                Beclometasone CFC-free          Bezafibrate mono tabs
Aciclovir tabs                 Anusol HC suppositories           Beclometasone Click inh         Bezalip Mono tabs
Aciclovir tabs disp            Anusol ointment                   Beclometasone cream             BIC RAZ SENS 5PACK 1
Acitretin caps                 Anusol Plus HC suppositories      Beclometasone dry powder        Biotrol H28555E Draina S
Acnisal medicated cleanser     Anusol suppositories              inhaler                         med bag
Acular eye drops               Apidra insulin solostar 3ml       Beclometasone Easi-Breathe      Bisacodyl suppositories
Acupan tabs                    Aquagel lubricating jelly         50mcg                           10mg
Adalat LA 30 tabs              Aqueous cream                     Beclometasone Easi-             Bisacodyl tabs
Adalat LA tabs                 Arcoxia tabs                      Breathe100mcg                   Bisacodyl tabs e/c
Adalat LA tabs 60              Aripiprazole tabs                 Beclometasone Easi-             Bisoprolol tabs
Adalat Retard tabs             Arthrotec 50 tabs                 Breathe250mcg                   Bonjela gel SF
Adapalene gel                  Arthrotec 75 tabs                 Beclometasone Easyhaler DP      BOSTON ADVANCE
Adartrel tabs                  Artificial tears                  inhlr                           CLEANER 30
Adcal-D3 tabs                  Asacol MR tabs                    Beclometasone inhaler           BOSTON ADVANCE
Adcortyl in orabase            Ascorbic acid tabs                Beclometasone inhaler CFC-      COND SOLN 12
Adizem-XL caps                 Asilone suspension SF             free                            Bricanyl Turbohaler 100 dose
Adrenaline inj 1/10000 10ml    Asmasal Clickhaler                Beclometasone nasal spr         Brufen Retard tabs
Adrenaline injection 1/1000    Aspirin EC tabs                   100dose                         Buccastem tabs
1ml                            Aspirin g/r tabs                  Beclometasone nasal spr         Budesonide aq nasal spray
Aerobec Autohaler 100mcg       Aspirin tabs                      180dose                         64mcg
Airomir Autohaler CFC-free     Aspirin tabs dispersible          Beconase Allergy spray 180      Budesonide inh br/actuated
Aldara cream                   Atenolol syrup SF 25mg/5ml        dose                            Budesonide inhaler 200dse
Alendronate tabs               Atenolol tabs                     Beconase aqueous nasal          Budesonide Turbohaler
Alendronic acid tabs           Atomoxetine caps                  spray                           BUILD UP SOUP
Alfacalcidol caps              Atorvastatin tabs                 Becotide 100 inhaler            CHICKEN
Alfuzosin tabs m/r             Atropine eye drops 0.5%           Becotide 200 inhaler            BUILD-UP SOUP TOMATO
Alfuzosin XL tabs              Atropine eye drops 1%             Bendroflumethiazide tabs        Bumetanide tabs
Algesal balm                   Atropine inj 1mg/ml               Benoxinate 0.4% single dose     Buprenorphine patches
Alimemazine forte syr          Atrovent inhaler                  drops                           52.5mcg/hr
30mg/5ml                       Atrovent inhaler CFC-free         Benzoyl peroxide aqueous        Buprenorphine patches
Alimemazine tabs               Atrovent UDV solution             gel                             70mcg/hour
Allevyn Ag adh 12.5x12.5cm     Augmentin tabs                    Benzoyl peroxide cream          Buprenorphine tabs
Allopurinol tabs               Avandamet tabs                    Benzoyl peroxide gel            Bupropion tabs
Almond oil                     Avandia tabs                      Benzoyl peroxide lotion         Burneze spray
Alomide eye drops 0.1%         Aveeno bath oil                   Benzoyl peroxide wash           Buscopan amps 20mg/1ml
Alphosyl HC cream              Aveeno cream                      Benzydamine oral rinse          Buscopan tabs
Alphosyl shampoo 2 in 1        Aveeno lotion                     Benzydamine oral spray          Buspirone tabs
Aluminium chloride h/hyd       AVENT BABY                        Beta-Adalat caps                BuTrans patches 5mcg/hr
applicat                       BOTT+TEAT BRUSH 1                 Betacap scalp application       Byetta pre-filled syringe
Alverine citrate caps          Azathioprine tabs                 Betadine antiseptic paint 10%   Cacit D3 sachets
ALWAYS MAXI NORMAL             Azelastine eye drops              Betadine dry powder spray       Cacit effervescent tabs
24                             Azelastine nasal spray            Betahistine tabs                Calamine aqueous cream
Amantadine caps                Azithromycin caps                 Betamethasone (val) cream       Calamine lotion BP
Amaryl tabs                    Azithromycin tabs                 Betamethasone (val) oint        Calcichew tabs
Amiodarone tabs                Baclofen tabs                     Betamethasone cream             Calcichew-D3 Forte tabs
Amisulpride tabs               Bactroban cream                   Betamethasone drops             Calcichew-D3 tabs
Amitriptyline tabs             Bactroban nasal oint              Betamethasone lotion            Calcipotriol cream 0.005%
Amlodipine tabs                Bactroban ointment 2%             Betamethasone ointment          Calcipotriol ointment 0.005%
Amorolfine cream 0.25%         Balmosa cream                     Betamethasone RD cream          Calcitriol caps
Amorolfine nail lacquer 5%     Balneum bath oil                  Betamethasone scalp applic      Calcitriol ointment
Amoxicillin 250mg/5ml SF       Balneum Plus cream                Betamethasone val mousse        Calcium carb
Amoxicillin caps               Balneum Plus cream pump           Betnesol drops                  chewable1.25g=500mg
Amoxicillin sachets SF         Bazuka gel                        Betnesol eye ointment           Calcium Resonium powder
Amoxil caps                    Beclazone 100 Easi-Breathe        Betnesol N drops                Calcium+ergocalciferol tabs
Amoxil sachets SF              Beclazone 250 Easi-Breathe        Betnovate C cream               Calmurid cream
Amphotericin lozenges          Beclazone inhaler                 Betnovate C ointment            Calogen bottle Neutral 500ml
Angitil SR caps                Becloforte inhaler                Betnovate cream                 Calogen bottle Strawberry
Anhydrol Forte lotion          Beclometasone 100                 Betnovate lotion                200ml



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Calogen bottle Strawberry      0.2%                               Coal tar 1% lotion            Dalacin T topical lot roll-on
500ml                          Chloromycetin eye ointment         Coal tar extract shampoo      Dalacin T topical solution
Calshake Powder Mix 87g        1%                                 Co-amilofruse tabs            Dalteparin syringe
Strawb                         Chloromycetin Redidrops            Co-amilozide tabs             10000iu/0.4ml
Camcolit tabs                  0.5%                               Co-amoxiclav disp tabs        Dalteparin syringe
Camcolit tabs SR               Chlorphenamine amps                Co-amoxiclav tabs             12500iu/0.5ml
Campral EC tabs                10mg/ml                            CoAprovel tabs 150/12.5mg     Dalteparin syringe
CANDEREL TAB 10                Chlorphenamine tabs                Co-beneldopa caps             15000iu/0.6ml
Candesartan tabs               Chlorpromazine syrup               Co-codamol caplets            Dalteparin syringe
Canesten Combi 500mg/2%        100mg/5ml                          Co-codamol tabs               18000iu/.72ml
Canesten cream                 Chlorpromazine tabs                Co-codamol tabs dispersible   Dalteparin syringe
Canesten Cream Combi           Cicatrin powder                    Co-codamol tabs soluble       5000iu/0.2ml
2/10%                          Ciclosporin caps                   Cocois co ointment            Dalteparin syringe
Canesten HC cream              Cilostazol tabs                    Cocois scalp ointment         7500iu/0.3ml
Canesten Hydrocortisone        Cimetidine tabs                    Co-cyprindiol tabs            Dantrolene caps
cream                          Cinnarizine tabs                   Cod liver oil caps            Dapsone tabs
Canesten spray                 Cipralex tabs                      Cod liver oil caps high       Darifenacin m/r tabs
Canesten Thrush cream          Cipramil tabs                      strength                      Deep Heat Rub
Capasal shampoo                Ciprofibrate tabs                  Codeine phosphate tabs        Delph sun lotion SPF30
Capsaicin cream                Ciprofloxacin eye drops            Co-Diovan tablets             Deltacortril EC tabs
Capsaicin cream 0.075%         Ciprofloxacin susp                 Co-dydramol tabs              Depakote tabs
Captopril tabs                 250mg/5ml                          Colchicine tabs               Depixol amps 40mg/2ml
Carbamazepine retard tabs      Ciprofloxacin tabs                 COLD HOT COMFORT PK           Depixol conc amps 100mg
Carbamazepine tabs             Ciproxin tabs                      1                             1ml
Carbaryl aqueous liquid        Citalopram tabs                    Colofac tabs                  Depixol Low Volume amps
Carbimazole tabs               Clarithromycin m/r tabs            Colpermin caps                200mg/ml
Carbo Dome cream               Clarithromycin susp                Co-magaldrox susp (195/220)   Depo-Medrone inj 40mg/ml
SANDOZ                         250mg/5ml                          Combivent inhaler 200 dose    Depo-Medrone with
Carbo Dome cream WAYM          Clarithromycin tabs                Combivent UDVs                lidocaine
Carbocisteine caps             CLEARVIEW HCG II 20                Concerta XL tabs              Depo-provera pfsyr
Carbomer 980 liquid gel        Clenil Modulite inhaler CFC-       Condyline lotion              150mg/ml
Carbomix granules              free                               Confidence CFD13 i/bag 13-    Derbac M liquid
Cardura XL tabs                Clexane Forte p/f syr              65mm                          Dermacort cream
CARE MENTHOL BP 12 5G          120mg/0.8ml                        Co-phenotrope tabs            Dermol 200 shower emollient
CAREX H/WASH                   Clexane inj p/f syr 100mg/ml       Coracten XL caps              Dermol 500 lotion
ORIGINAL 25                    1ml                                Corsodyl dental gel           Dermol 600 bath emollient
Carmellose sod eye drops       Clexane inj p/f syr                Corsodyl mouthwash mint       Dermol cream 100g
0.5%                           40mg/0.4ml                         Corsodyl mouthwash original   Dermol cream 500g
Carvedilol tabs                Clexane inj p/f syr                Cosopt eye drops              Dermovate cream
Carylderm liquid               80mg/0.8ml                         Co-tenidone tabs 100/25       Dermovate NN cream
Casodex tabs                   Climagest tabs                     Co-tenidone tabs 50/12.5      Dermovate ointment
Cefaclor caps                  Climaval tabs                      Co-trimoxazole tabs           Dermovate scalp applic
Cefalexin caps                 Clindamycin caps                   Coversyl tabs                 Desloratadine tabs
Cefalexin tabs                 Clindamycin cream                  Creon 10000 caps              Desmopressin tabs
Cefixime tabs                  Clindamycin T topical lotion       Creon 25000 caps              Desmospray 10mcg/dose
Cefotaxime vial                1%                                 Creon 40000 caps              Desmotabs tabs
Cefradine caps                 Clindamycin T topical soln         Crepe bandage 10cm            Detrusitol tabs
Cefuroxime tabs                1%                                 Crepe bandage 15cm            Detrusitol XL caps
Celebrex caps                  Clindamycin topical gel            Crepe bandage 7.5cm           Dexamethasone eye drops
Celecoxib caps                 Clinutren 1.5 bottle               Crotamiton cream 10%          0.1%
Celluvisc eye drops 0.5%       strawberry                         Crystapen injection 600mg     Dexamfetamine tabs
(0.4ml)                        Clobetasol prop 0.05% cream        Cuplex gel                    Dexketoprofen tabs
Cerazette tabs                 Clobetasol prop 0.05%              CUPROFEN TAB 200MG            Dextro Energy tabs 47g
Cerumol ear drops              ointment                           12                            Orange
Cetirizine tabs                Clobetasone butyr 0.05%            CUPROFEN TAB 400MG            DEXTROENERGY B'CUR
Cetraben emollient cream       cream                              12                            SGL(1 24 14
Champix tabs                   Clobetasone butyr 0.05% oint       Cuprum Met tabs Weleda        DEXTROENERGY NAT
Champix tabs initiation pack   Clobetasone eczema cream           Cyanocobalamin inj            SGL(112 24 14
Chloramphenicol EAR dps        Clomipramine caps                  1000mcg/ml                    DEXTROENERGY ORNG
10%                            Clomipramine SR tabs               Cyanocobalamin tabs           SGL(11 24 14
Chloramphenicol EAR dps        Clonazepam tabs                    Cyclimorph amps               DHC continus tabs
5%                             Clonidine tabs                     Cyclizine tabs                Diabact UBT
Chloramphenicol EYE drops      Clopidogrel tabs                   Cyclopentolate eye drops      Diamicron MR tabs
0.5%                           Clopixol amps 200mg/ml             0.5%                          Diamorphine amps
Chloramphenicol eye            Clopixol conc amps                 Cyclopentolate eye drops 1%   Dianette tabs
ointment 1%                    500mg/ml                           Cymbalta caps                 Diazepam injection 5mg/ml
Chlordiazepoxide caps          Clopixol tabs                      Cyproheptadine tabs           Diazepam RecTubes
Chlordiazepoxide HCl tabs      Clotrimazole 1%+hydrocort          Cyproterone tabs              Diazepam tabs
Chlordiazepoxide tabs          1% crm                             Cytacon tabs                  Diclofenac caps gr/mr
Chlorhexidine gluc 0.02%       Clotrimazole 10% cream             Daktacort cream               Diclofenac Emulgel
Chlorhexidine gluc sol 4%      Clotrimazole cream                 Daktacort ointment            Diclofenac g/r tabs
500ml                          Clotrimazole HC cream              Daktarin Aktiv spray pdr      Diclofenac injection
Chlorhexidine mouthwash        Clotrimazole pessaries             Daktarin cream                75mg/3ml
0.12%                          Clotrimazole solution 1%           Daktarin oral gel             Diclofenac m/r tabs
Chlorhexidine mouthwash        Clove oil                          Daktarin powder               Diclofenac potassium tabs


Schedule B Specification                                                                                          Page 2
                                               Restricted - Contracts                                    SPS Ref: 00839
                                                                                                         September 2009

Diclofenac Retard caps          DA13                               Erythromycin A tabs            Flupentixol amps 40mg/2ml
Diclofenac sodium g/r tabs      DURACELL PLUS AA/MN                Erythromycin acne solution     Flupentixol LV amps
Diclofenac SR caps              1500 4                             2%                             200mg/1ml
Diclofenac SR tabs              DURACELL PLUS                      Erythromycin caps              Flupentixol tabs
Diclofenac suppositories        AAA/MN 2400 4                      Erythromycin caps e/c          Fluphenazine 25mg/ml 1ml
Diclofenac tabs e/c             DURACELL ULTRA AA 4                Erythromycin g/r tabs          Fluphenazine amp conc
Dicycloverine tabs              Durogesic DTrans patches           Erythromycin tabs              100mg/1ml
Diethylamine salicylate         100mcg                             Erythromycin tabs e/c          Fluticasone
cream                           Durogesic DTrans patches           Escitalopram tabs              250mcg+Salmeterol 25
Difflam cream                   12mcg                              Esomeprazole g/r tabs          Fluticasone 500+salmeterol
Difflam oral rinse              Dutasteride soft capsules          Esomeprazole tabs              50mcg
Difflam throat & mouth spray    E45 cream                          Estracombi patches (4+4)       Fluticasone Accuhaler
Diflucan cap                    E45 cream pump dispenser           Ethambutol tabs                Fluticasone Evohaler CFCfr
Diflucan caps                   E45 Itch Relief cream              Ethosuximide caps              Fluticasone nasal spray
Digoxin tabs                    E45 lotion                         Ethyl chloride local spray     Folic acid tabs
Dihydrocodeine cont tabs        E45 lotion pump dispenser          Etodolac caps                  FORCEPS DISP STRL 1
Dihydrocodeine tabs             E45 wash cream                     Etodolac SR tabs               Forceval caps
Diltiazem caps m/r              EAR PLUGS ELNAHAR                  Etoricoxib tabs                Formoterol Turbohaler
Diltiazem LA caps               PKT 6P                             Eucerin dry skin cream+urea    Forticreme Complete Vanilla
Diltiazem SR caps               Econazole cream 1%                 10%                            Forticreme Vanilla
Diltiazem tabs m/r              Efcortelan cream 1%                Eumovate cream                 Fortijuce bottle Apple
Diltiazem XL caps               Efcortesol amps 100mg/1ml          Eumovate ointment              Fortimel Strawberry
Dioralyte Relief Blackcurrant   Efexor tabs                        Eurax cream                    Fortisip bottle Banana
Dioralyte sachets               Efexor XL caps                     Eurax HC cream                 Fortisip bottle Chocolate
blackcurrant                    eflornithine                       Eurax Hydrocortisone cream     Fortisip bottle Strawberry
Dioralyte sachets natural       Elantan LA caps                    Evra transdermal patch         Fortisip bottle Vanilla
Diprobase cream                 Elastoplast 2.5cm X 1.5m           Exenatide pre-filled syringe   Fortisip protein bottle apricot
Diprobase ointment              Elastoplast 2.5cm x 4.5m           Exorex cream                   Fortisip protein bottle
Diprosalic ointment             Electrolade sachets                Exorex lotion                  str'berry
Diprosalic scalp applic         blackcurrant                       Ezetimibe tabs                 Fosinopril tabs
Diprosone cream 0.05%           Elleste Duet tabs                  Feldene gel                    Fostair inhaler
Diprosone ointment 0.05%        Elocon cream                       Felendil tabs XL               Fragmin syringe
Dipyridamole caps m/r           Elocon ointment                    Felodipine tabs                10000iu/0.4ml
Dipyridamole Retard caps        Elocon scalp lotion                Femodene ED tabs               Fragmin syringe
Dipyridamole tabs               Emadine eye drops                  Femodene tabs                  12500iu/0.5ml
DISPOSABLE SCISSORS             EMLA cream                         Femoston tabs 1/10             Fragmin syringe
PK25                            Emollin spray                      Femoston tabs 2/10             15000iu/0.6ml
Disulfiram tabs                 Emulsifying ointment               Femseven Conti patches         Fragmin syringe
Dithranol cream 0.25%           Enalapril tabs                     Fenbufen tabs                  18000iu/0.72ml
Dithranol cream 3%              Engerix B vaccine pre-filled       Fenofibrate caps               Fragmin syringe
Dithrocream forte 0.5%          syr                                Ferrous sulphate tabs          7500iu/0.3ml
Docusate sodium caps            Enlive Plus orange                 Fersamal syrup 140mg/5ml       Fresubin Energy Strawberry
Domperidone tabs                Enlive Plus strawberry             FEVERSCAN FOREHEAD             Fresubin Protein Vanilla
Dorzolamide ophthalmic soln     Enoxaparin injection               THERMOMET1                     Fresubin Protein Wild
Dosulepin caps                  100mg/ml 1ml                       Fexofenadine tabs              Strawberry
Dosulepin tabs                  Enoxaparin injection               Finasteride tabs               Frusemide tabs
Doublebase gel                  150mg/ml 1ml                       FIXODENT CRM 40                Frusemide tabs IVAX
Doublebase gel pump             Enoxaparin injection               Flagyl tabs                    Frusemide tabs UNI
dispenser                       20mg/0.2ml                         Flamazine cream                Frusemide tabs UNI/ALMUS
Dovobet ointment 120g           Enoxaparin injection               Flecainide tabs                Fucibet cream
Dovobet ointment 60g            40mg/0.4ml                         Fleet enema                    Fucidin cream 15g
Dovonex cream                   Enoxaparin injection               Flexitol heel balm             Fucidin cream 30g
Dovonex ointment                60mg/0.6ml                         Flixonase nasal spray          Fucidin H cream
Dovonex scalp solution          Ensure can chicken 250ml           Flixonase Nasules              Fucidin H ointment
Doxazosin tabs                  Ensure plus bottle banana          Flixotide Accuhaler            Fucidin ointment
Doxazosin XL tabs               Ensure plus bottle raspberry       Flixotide Evohaler CFCF        Fucithalmic eye drops
Doxepin caps                    Ensure plus bottle strawberry      Flomaxtra XL tablets           Full Marks liquid
Doxepin cream                   Ensure plus t/pk s/berry           FLU VACCINE                    Full Marks lotion
Doxycycline caps                Ensure plus t/pk vanilla           Flucloxacillin caps            Fungilin lozenges
Dressing pack sterile (spec     Epaderm emollient                  Flucloxacillin syrup           Furosemide injection
10)                             Epanutin caps                      250mg/5ml                      20mg/2ml
Dressing pack sterile non-      Epanutin suspension                Flucloxacillin vial            Furosemide tabs
woven                           30mg/5ml                           Fluconazole caps               Furosemide tabs IVAX
Driclor application roll-on     Ephedrine nasal drops 1%           Fluconazole suspension         Furosemide tabs TEVA
Dromadol SR tabs                Epilim Chrono tabs                 50mg/5ml                       Fusidic acid 2%+HC 1%
DROPPER BOTT 10ML               Epilim crushable tabs              Flunisolide nasal spray        cream
ASSEMBLED 12                    Epilim liquid SF 200mg/5ml         Fluorescein sod 1% single      Fusidic acid cream
Duac gel                        Epilim tabs ec                     dose dr                        Fusidic acid cream 2%
Dulcolax tabs                   Epinephrine injection              Fluorometholone eye drops      Fusidic acid eye drops 1%
Duloxetine caps                 Epipen Auto-injector               Fluoxetine caps                Fusidic acid ointment 2%
Duloxetine g/r caps             Epipen Auto-injector               Fluoxetine liquid 20mg/5ml     Fybogel sachets orange
Duofilm solution                Twinpack                           Flupentixol amp conc           Gabapentin caps
DURACELL H/AID BATT             Equasym XL caps                    100mg/1ml                      Gabapentin tabs
DA 230                          Erdosteine caps                    Flupentixol amp conc           Gaviscon Advance (500ml)
DURACELL H/AID BATT             Erythrocin tabs                    50mg/0.5ml                     liq mint


Schedule B Specification                                                                                             Page 3
                                                Restricted - Contracts                                   SPS Ref: 00839
                                                                                                         September 2009

Gaviscon Advance (500ml)          Heparinoid cream 0.3%             Innohep pf syringe             Klaricid XL tabs
liq orig                          Hepatitis A vaccine               20000iu/ml                     KLEENEX TISS BALSAM
Gaviscon Infant dual dose         Herpid solution                   Insulatard penfill 100iu 3ml   REG TWIN2
sachet                            Hibiscrub pump dispenser          Insulin Actrapid 100u vial     KLEENEX TISS FOR MEN
Gaviscon liquid Cool              Hibiscrub solution 4% 500ml       Insulin Actrapid Human 100u    10
Peppermint                        Hibisol solution 0.5%             vial                           Kliovance tabs
Gaviscon liquid SF Original       Hibitane concentrate 5%           Insulin Actrapid Human pf      KY jelly
Gaviscon liquid SF                Hibitane obstetric cream          3ml                            Lacidipine tabs
Peppermint                        Hirudoid cream                    Insulin glargine optiset 3ml   Lacrilube ophthalmic oint
Gaviscon tabs Advance             Humalog Insulin cartridges        Insulin Humalog Mix 25         Lactulose solution
Peppermint                        3ml                               carts 3ml                      Lamictal tabs
Gelofusine solution               Humalog Insulin pen 3ml           Insulin Humalog Mix 25 pen     Lamisil cream
Genotropin MiniQuick              Humalog Mix 25 cartridges         3ml                            Lamisil tabs
(0.6mg)                           3ml                               Insulin Human Mixtard 30       Lamotrigine tabs
Gentamicin eye/ear drops          Humalog Mix 25 pen 3ml            innolet                        Lansoprazole caps
Gentamicin HC ear drops           Humalog Mix50 insulin cart        Insulin Human Mixtard 30 pf    Lansoprazole oro-dispersible
Genticin eye/ear drops            3ml                               3ml                            tabs
Gentisone HC ear drops            Humulin I Insulin pen 3ml         Insulin Humulin I cart 3ml     Lanthanum carbonate tablets
Germolene antiseptic cream        Hydrex alcohol hand rub           Insulin Humulin M3 cart 3ml    Lantus Insulin cartridge 3ml
Glandosane Natural                Hydrex surgical scrub             Insulin Insulatard ge 100u     Lantus Insulin opticlik 3ml
Glibenclamide tabs                Hydrocortisone cream 0.1%         vial                           Lantus Insulin optiset 3ml
Gliclazide MR tabs                Hydrocortisone cream 0.5%         Insulin Lantus optiset 3ml     Lantus Insulin solostar 3ml
Gliclazide tabs                   Hydrocortisone cream 1%           Insulin Mixtard 30 penfill     Larapam SR tabs
Glimepiride tabs                  Hydrocortisone cream 2.5%         3ml                            Latanoprost 0.005%/timolol
Glipizide tabs                    Hydrocortisone oint               Insulin Novomix 30 Flexpen     0.5%
Glucagen hypokit                  Hydrocortisone ointment 1%        100u/m                         Latanoprost eye drops
Glucogel dextrose gel 3x23g       Hydrocortisone tabs               Insulin Novorapid Flexpen      Lercanidipine tabs
Glucogel dextrose gel 3x25g       Hydrogen peroxide solution        Insulin NovoRapid Penfill      Levemir Flexpen 3ml
Glucophage SR tabs                3%                                100u/ml                        Levemir Penfill cartridges
Glucophage tabs                   Hydromol cream                    Iodoflex paste                 3ml
Glucosamine Hi strength tabs      Hydromol ointment                 Iodosorb ointment              Levetiracetam tabs
Glucosamine+Chondroitin           Hydroxocobalamin inj              Ipratropium 0.25mg/ml soln     Levocetirizine tabs
tabs                              1000mcg/ml                        1ml                            Levofloxacin tabs
Glutafin GF biscuits sweet        Hydroxycarbamide caps             Ipratropium 0.25mg/ml soln     Levomepromazine tabs
Glutafin GF WF loaf sliced        Hydroxychloroquine tabs           2ml                            Levonelle 1500 tablet
Glutano GF biscuits Choc          Hydroxyzine syrup                 Ipratropium 20mcg inhaler      Levothyroxine sod tabs
chip                              10mg/5ml                          Ipratropium inhaler CFC-free   Librium caps
Glutarol solution                 Hydroxyzine tabs                  Ipratropium Nebules            Lidocaine inj 0.5%
Glycerin suppositories adult      Hyoscine butylbrom inj            0.25mg/1ml                     Lidocaine inj 1%
Glycerol liquid                   20mg/1ml                          Ipratropium Steri-Neb 1ml      Lidocaine inj 2%
Glycerol suppositories adult      Hyoscine tabs                     Irbesartan tabs                Lipitor tabs
Glyceryl trin aerosol spr         Hyoscine-N-butylbromide tab       Isogel granules                Liquid paraffin/WSP 50:50
CFCfree                           Hypostop dextrose gel             Isoniazid tablets              Lisinopril tabs
Glyceryl trin spr CFCfree         Hypostop dextrose gel 3x23g       Isosorbide mononit LA caps     Lithium carb tabs
Glyceryl trinit pump spr 200      Hypromellose eye drops            Isosorbide mononit SR caps     Lithium carb tabs m/r
dose                              Hypurin Porcine Isophane          Isosorbide mononit SR tabs     Lithium citrate liq SF
Glyceryl trinit rectal ointment   Hypurin Porcine neutral           Isosorbide mononit tabs        520mg/5ml
Glyceryl trinit spray             Ibugel Forte gel                  Isosorbide mononit tabs m/r    Loceryl nail lacquer 5%
Glyceryl trinitrate patches       Ibugel gel                        Isotard 25XL tabs              Locoid C cream
Golden eye ointment               Ibuleve gel                       Isotard 50XL tabs              Locorten Vioform ear drops
Granugel hydrocolloid gel         Ibuprofen caplets                 Isotard 60XL tabs              Lodine SR tabs
Griseofulvin tabs                 Ibuprofen cream 5%                Isotretinoin gel 0.05%         Lodoxamide eye drops 0.1%
GTN pump spray 180 dose           Ibuprofen gel                     Isotrex gel 0.05%              Loestrin 30 tabs
GTN pump spray 200 dose           Ibuprofen Retard tabs             Isotrexin gel                  Lofepramine susp 70mg/5ml
GTN spray 200 dose                Ibuprofen SR tabs                 Ispaghula sach 3.5g SF/GF      Lofepramine tabs
Haldol decanoate amps             Ibuprofen syrup 100mg/5ml         orange                         Lofexidine tabs
100mg/1ml                         Ibuprofen tabs                    Itraconazole caps              Lomotil tabs
Haldol decanoate amps             Idoxuridine paint                 Juvela GF fibre loaf sliced    Loperamide caps
50mg/1ml                          Imdur tabs                        Juvela GF loaf sliced          Loperamide Instants
Half Inderal LA caps              Imigran-50 tabs                   Juvela GF sweet biscuits       Loratadine tabs
Half Securon SR tabs              Imipramine tabs                   Kalten caps                    Lorazepam tabs
Half Sinemet CR tabs              IMODIUM CAP 2MG 12                Kaolin poultice                Lormetazepam tabs
Haloperidol caps                  Imodium caps                      Kemadrin tabs                  Losartan tabs
Haloperidol decanoate amps        Implanon implant                  Kenalog 40mg/1ml inj vials     Losec caps
100mg                             Indapamide SR tabs                Kenalog 80mg/2ml pf syringe    Lotriderm cream
Haloperidol decanoate amps        Indapamide tabs                   Kentera patches                Lumigan eye drops
50mg                              Inderal LA caps                   Keppra tabs                    Lumiracoxib tabs
Haloperidol inj 5mg/1ml           Indometacin caps                  Ketoconazole cream 2%          Lustral tabs
Haloperidol tabs                  Indometacin SR caps               Ketoconazole shampoo           Lyclear creme rinse
Havrix Mono Adult1440 pfs         Indometacin suppositories         Ketoconazole tabs              Lyclear dermal cream
(nfn) 1                           Indoramin tabs                    Ketoprofen caps                Lymecycline caps
Havrix Mono Adult1440 vacc        Inegy tablets                     Ketoprofen CR caps             Lyrica caps
10                                Infacol suspension                Ketoprofen gel 2.5%            Lyrinel XL tabs
Helicobacter test                 Innohep pf syringe                Ketovite tabs                  Maalox plus suspension
Heparin sodium sol 10iu/ml        10000iu/ml                        Klaricid tabs                  Maalox suspension SF


Schedule B Specification                                                                                            Page 4
                                            Restricted - Contracts                                    SPS Ref: 00839
                                                                                                      September 2009

Macrodantin caps             Migraleve Pink tabs                Naratriptan tabs                Nytol caplets
Madopar caps                 Migraleve Yellow tabs              Naseptin cream                  Nytol Herbal tabs
Magnesium sulphate paste     Migramax sachets                   Nasobec Aq nasal spray          Occlusal
Malathion alcoholic lotion   MILTON FLUID 50                    Nasonex alcohol-free nasal      Ofloxacin tabs
Malathion aqueous lotion     Milton sterilising fluid           spray                           Oilatum bath formula
Manevac granules             Milton sterilising tabs            Nasonex nasal spray             Oilatum cream 150g
Marvelon tabs                Minims atropine 1% sde             Nebivolol tabs                  Oilatum cream 500g
Maxalt Melt oral wafer       drops                              NEEDLE HYPO 19g x 1.5' x        Oilatum emollient
Maxepa caps                  Minims benoxinate 0.4% sde         100                             Oilatum gel
Maxepa liquid                drops                              Nefopam tabs                    Oilatum Lotion
Maxidex eye drops            Minims chloramphenicol             Neoclarityn tabs                Oilatum Scalp treatment
Maxitrol eye drops           0.5% sded                          Neoral caps                     shampoo
Maxitrol eye ointment        Minims dexamethasone 0.1%          Neotigason caps                 Olanzapine orodispersible
Maxolon amps 10mg/2ml        sde drp                            Nerisone forte oily cream       tabs
Maxolon tabs                 Minims fluorescein sod 1%          0.3%                            Olanzapine tabs
Mebendazole tabs             sde drp                            Nerisone oily cream 0.1%        Olanzapine Velotab tabs
Mebeverine caps m/r          Minims sodium chloride             Neurontin tabs                  Olive oil
Mebeverine tabs              0.9% sded                          NEUTRADOL PUMP SPR              Olopatadine eye drops
Mecysteine tabs              Minims tropicamide 0.5%            12                              Omacor caps
Mefenamic acid caps          sde drops                          NEWTONS CHIROPODY               Omeprazole caps contains ec
Mefenamic acid tabs          MiniPlasco Water for inj           SPONGE 1                        tab
Meloxicam tabs               Minocin MR caps                    Nexium tabs                     Omeprazole caps contains g/r
Menthol & eucalyptus         Minocycline MR caps                Nicam gel                       tab
inhalation                   Minocycline tabs                   Nicopatch patch                 Omeprazole caps with ec
Menthol crystals             Mirapexin tabs 0.7mg               Nicorandil tabs                 granules
Meptazinol tabs              Mirena intra-uterine sys new       Nicorette Inhalator (42) pack   Omeprazole ec caps
Meptid tabs                  ins                                Nicorette Microtab              Omeprazole ec tabs
Mepyramine maleate cream     Mirtazapine orodisp. tabs          Nicorette nasal spray           Omeprazole g/r caps
Merbentyl tabs               Mirtazapine tabs                   Nicorette patches               Omeprazole g/r tabs
Mercaptopurine tabs          Mixtard 30 innolet 3ml             Nicotine CQ patches             Opticlik pen blue (1-80 units)
Mercilon tabs                Moclobemide tabs                   Nicotine patches                Opticlik pen grey (1-80 units)
Merocaine lozenges           Modecate amps 25mg/ml              14mg/24hours                    Opticrom aq eye drops
Mesalazine g/r tabs          Modecate conc amp                  Nicotinell TTS 10               OPTREX EYE WASH 50
Mesalazine SR tabs           50mg/0.5ml                         Nicotinell TTS 20               Orabase paste
Metanium ointment            Mometasone alcohol-free            Nicotinell TTS 30               Oraldene mouthwash
Metformin SR tabs            nasal spr                          Nifedipine caps                 Oramorph oral solution
Metformin tabs               Mometasone cream 0.1%              Nifedipine LA tabs              10mg/5ml
Methadone colour soln        Mometasone nasal spray             Nifedipine SR tabs              Oramorph UDV SF
Methadone mixture SF         Mometasone ointment 0.1%           NiQuitin CQ lozenge             10mg/5ml
1mg/ml                       Monomax SR caps                    NiQuitin CQ lozenge mint        Orlistat caps
Metharose mixture SF         Monomax XL tabs                    NiQuitin CQ patches clear       Orphenadrine tabs
1mg/ml                       Montelukast tabs                   NiQuitin CQ patches original    Oruvail gel
Methocarbamol tabs           Morphine sulph susp sachets        NIT COMB METAL 1                Otex ear drops
Methotrexate 20mg/2ml pfs    Motilium tabs                      NIT DETECTOR COMB               Otomize spray
Methotrexate inj 50mg/2ml    Movelat cream                      PLASTIC 1                       Otosporin ear drops
Methotrexate tabs            Movelat gel                        Nitrazepam tabs                 Otrivine nasal spray
Methylcellulose tabs         Movelat Relief cream               Nitrofurantoin tabs             Otrivine nose drops
Methylphenidate tabs         Movelat Relief gel                 Nitrolingual pump spray         Otrivine-Antistin eye drops
Metoclopramide inj           Movicol sachets                    Nizatidine caps                 Ovestin cream with
10mg/2ml                     MST suspension sachets             Nizoral shampoo                 applicator
Metoclopramide tabs          MST tabs                           Norethisterone tabs             Ovranette tabs
Metolazone tabs              Multivitamin caps                  Norfloxacin tabs                Oxcarbazepine tabs
Metoprolol tabs              Multivitamin tabs                  Normasol sachets 100ml          Oxybutinin tabs
Metrogel                     Mupirocin 2% ointment              Normasol sachets 25ml           Oxybutinin XL tabs
Metronidazole cream          Mupirocin cream                    Nortriptyline tabs              Oxycodone tabs m/r
Metronidazole gel            MXL caps                           Novomix 30 Flexpen Insulin      Oxycontin tabs m/r
Metronidazole gel (30g)      Mycil ointment                     3ml                             Oxynorm caps
Metronidazole gel (40g)      Mycil powder puffer                Novomix 30 Penfill Insulin      Oxytetracycline caps
Metronidazole sus            Mycophenolate mofetil tabs         3ml                             Oxytetracycline tabs
200mg/5ml                    Mycota powder                      NOVOPEN 3 PENMATE'X'            Pabrinex vits B&C IMHP inj
Metronidazole tabs           Mydriacyl eye drops                1X                              2+5ml
Metrotop gel                 Mydrilate eye drops                Novorapid Flexpen Insulin       Pabrinex vits B&C IVHP inj
Micolette microenema         Nabumetone tabs                    3ml                             5ml
Miconazole cream             Naftidrofuryl caps                 NovoRapid Penfill Insulin       Panoxyl 10 gel
Miconazole oral gel          Nalorex tabs                       NUTRISON PK STERILE             Panoxyl 5 cream
Miconazole+hydrocortisone    Naloxone injection 0.4mg/ml        WATER 1L                        Panoxyl 5 gel
cream                        Naltrexone tabs                    Nutrison sterile water          Panoxyl aquagel 2.5%
Micralax disposable enema    NAPPY SACKS 10                     Nystan oral suspension          Panoxyl aquagel 5%
MICROFINE+320631 NDL         NAPPY SACKS 50                     Nystatin cream                  Panoxyl wash
31GX8MM10                    Napratec tabs                      Nystatin ointment               Pantoprazole g/r tabs
Microgynon 30 tabs           Naprosyn tabs                      Nystatin oral sus SF            Pantoprazole tabs ec
Micronor tabs                Naproxen g/r tabs                  100,000iu/ml                    Paracetamol caplets
MICROPORE TAPE 2.5CM         Naproxen tabs                      Nystatin oral susp              Paracetamol supps
BOX 12                       Naproxen tabs ec                   100,000iu/ml                    Paracetamol susp 120mg/5ml
Migraleve Complete tabs      Naramig tabs                       Nystatin suspension SF          Paracetamol susp SF


Schedule B Specification                                                                                          Page 5
                                            Restricted - Contracts                                  SPS Ref: 00839
                                                                                                    September 2009

120mg/5ml                    Polytar AF scalp cleanser          QVAR 100 Easi-Breathe         Salbutamol inhaler 200 dose
Paracetamol tabs             Polytar liquid                     QVAR 100 inhaler              Salbutamol Nebules
Paracetamol tabs soluble     Polytar Plus liquid                QVAR 50 Autohaler             2.5mg/2.5ml
Paracetamol+codeine 12.8mg   Posalfilin ointment                QVAR 50 inhaler               Salbutamol Nebules
tabs                         Potaba caps                        Rabeprazole tabs              5mg/2.5ml
Paradote tabs                Potassium citrate mixture          Ralgex freeze spray           Salicylic acid solution
Paraffin soft white          Potassium permanganate tab         Ralgex heat spray             Salicylic/lactic acid gel
Paraffin soft yellow         Powergel                           Ramipril caps                 12%/4%
Paramax sachets              Pramipexole tabs 0.088mg           Ramipril tabs                 Saline chlor neb soln
Paramax tabs                 Pramipexole tabs 0.7mg             Ramipril titration pack       0.9%/2.5ml
Paroxetine tabs              Pravastatin tabs                   Ranitidine tabs               Saline nasal drops
Penicillamine tabs           Prazosin tabs                      Reboxetine tabs               UNI/ALMUS
Penicillin V tabs            Pred Forte eye suspension          Rectogesic rectal ointment    Saline sachets 0.9% 25ml
Pentasa sachets              Prednisolone eye drops 0.5%        Reductil caps                 Saline Steri-Neb soln
Pentasa SR tablets           Prednisolone eye/ear drops         Relifex tabs                  0.9%/2.5ml
Peppermint oil caps m/r      1%                                 Renagel tabs                  Salmeterol Accuhaler
Peppermint oil g/r caps      Prednisolone g/r tabs              Repaglinide tabs              Salmeterol disks complete
Peptac liquid                Prednisolone tabs                  Requip tabs                   Salmeterol Evohaler
Peptac liquid peppermint     Prednisolone tabs e/c              Retin A cream 0.025%          Salmeterol inhaler
Pericyazine tabs             Prednisolone tabs soluble          Retin A gel 0.01%             25mcg/dose
Perindopril tabs             Predsol eye drops                  Revaxis vaccine 0.5ml         Sando-K effervescent tabs
Perindopril tabs TEVA        Predsol-N ear drops                Rhinocort Aq nasal spray      Sanomigran tabs
Perindopril tabs WAYM        Pregabalin                         64mcg                         Savlon cream
Permethrin cream             Pregaday tabs                      Rhinolast nasal spray         Scheriproct ointment
Persantin Retard caps        Premarin tabs                      Rifadin caps                  Scheriproct suppositories
Pessary polythene 65mm       Prempak-C tabs                     Rifampicin caps               Securon SR tabs
Pessary polythene 80mm       Priadel liquid SF 520mg/5ml        Rifater tabs                  Selegiline tabs
Pevaryl cream 1%             Priadel tabs                       Rifinah 150 tabs              Selenium sulphide shampoo
Phenelzine tabs              Primapore dressing 6cm x           Rifinah 300 tabs              Selsun shampoo
Phenergan elixir 5mg/5ml     8.3cm                              Rinstead SF pastilles         Senna granules
Phenergan tabs               Prioderm lotion                    Risedronate Once a Week       Senna syrup 7.5mg/5ml
Phenobarbital tabs           Pripsen sachets dual dose          tabs                          Senna tabs
Phenoxymethylpen tabs        Probanthine tabs                   RISPERDAL CONSTA              Senokot syrup 7.5mg/5ml
Phenytoin caps               Prochlorperazine buccal tabs       37.5MG                        Septrin forte tabs
Phenytoin suspension         Prochlorperazine inj               Risperdal Consta injection    Serenace caps
30mg/5ml                     12.5mg/ml                          Risperdal tabs                Serenace tabs
Phenytoin tabs               Prochlorperazine tabs              Risperidone injection         Seretide 100 Accuhaler
Pholcodine linctus           Proctofoam HC                      Risperidone Quicklet tabs     Seretide 125 Evohaler
Phosphate enema std tube     Proctosedyl ointment               Risperidone tabs              Seretide 125 Evohaler with
Phyllocontin Forte tabs      Proctosedyl suppositories          Ritalin tabs                  Ctr
Phyllocontin tabs            Procyclidine injection             Rivotril tabs                 Seretide 250 Accuhaler
PHYSEPTONE LIQ SF            10mg/2ml                           Rizatriptan oral wafer        Seretide 250 Evohaler
1MG/ML 50                    Procyclidine tabs                  Rizatriptan tabs              Seretide 250 Evohaler with
Physeptone mixture 1mg/ml    Promethazine HCl tabs              Robaxin tabs                  Ctr
Physeptone mixture SF        Propantheline tabs                 RoC total sunblock SPF25      Seretide 50 Evohaler
1mg/ml                       Propiverine tabs                   c/less                        Seretide 500 Accuhaler
Physeptone tabs              Propranolol CR caps                Ropinirole tabs               Serevent Accuhaler
Phytex solution              Propranolol m/r caps               Rosiglitazone tabs            Serevent Diskhaler
Picolax sachets              Propranolol SR caps                Rosuvastatin tabs             Serevent Evohaler
Pilocarpine eye drops 2%     Propranolol tabs                   Rozex cream                   Serevent inhaler
Pioglitazone tabs            Propylthiouracil tabs              SAFE&SOUND SAFETY             Seroquel tabs
Pipotiazine depot amps       PROSPORT KNEE SUPP                 PINS NICKE1                   Sertraline tabs
100mg/2ml                    MED 1                              Salactol paint                Sevelamer tabs
Pipotiazine depot amps       Prothiaden tabs                    Salamol Easi-Breathe CFC-     Sevredol tabs
50mg/ml                      Protium tabs                       free                          Sibutramine caps
Piriton tabs                 Prozac caps                        Salamol inhaler 200 dose      Sildenafil tabs
Piroxicam caps               Pseudoephedrine tabs               Salamol inhaler CFC-free      Silkis ointment
Piroxicam disp tabs          Psoriderm cream                    Salamol Steri-Neb 2.5mg       Silver sulfadiazine cream
Piroxicam gel                Pulmicort inhaler 100 dose         Salatac gel                   Simple linctus
Pizotifen tabs               Pulmicort inhaler 200dose          Salazopyrin tabs              Simple linctus SF
Plavix tabs                  Pulmicort Turbohaler               Salbutamol Accuhaler          Simvastatin tabs
Pneumovax II 0.5ml single    Pulvinal Salbutamol DP             Salbutamol Autohaler          Singulair tabs
dose                         inhaler                            Salbutamol br/act CFC-free    Skinoren cream
Podophyllotoxin cream        Purified water                     Salbutamol br/actuated        Slophyllin caps
Podophyllotoxin soln         Pyrazinamide tabs                  Salbutamol CFC free inhaler   Slow K tabs
Polycal neutral              Pyridoxine tabs                    Salbutamol Click inhaler      Slow Sodium tabs
POLYCAL NEUTRAL LIQ          Quellada M liquid                  Salbutamol dry powder         Snotears
20                           Quetiapine tabs                    inhaler                       Sodium bicarb caps
Polycal powder               QUIES (WAX) EAR PLUGS              Salbutamol Easi-Breathe       Sodium bicarb ear drops
Polyfax ointment             BOX 1                              CFC-free                      Sodium chlor 0.9% inj bottle
POLYFUSOR D GLUCOSE          Quinapril tabs                     Salbutamol Easyhaler DP       Sodium cromoglicate aq e/d
5% INF 50                    Quinine sulphate tabs              inhaler                       Sodium cromoglicate aq e/d
POLYFUSOR S SOD              Quinine sulphate tabs (Cpk)        Salbutamol Easyhaler dry      (10ml)
CHLOR SOL 0.50               Quinoderm cream                    pwdr inh                      Sodium cromoglicate nasal
Polyfusor sod chlor 0.9%     Quinoderm cream 5                  Salbutamol Evohaler           spr


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Sodium fluoride 0.619%          Synalar N cream                    Travatan eye drops           Voltarol Emulgel
toothpaste                      Synalar ointment                   Travoprost eye drops         Voltarol injection 75mg/3ml
Sodium fluoride 1.1%            Tacrolimus ointment                Traxam gel                   Voltarol tabs
toothpaste                      Tadalafil tabs                     Trazodone caps               Volumatic
Sodium fusidate tabs            TAMPAX REGULAR                     Trazodone liquid SF          Volumatic paediatric
Sodium picosulfate perles       Tamsulosin m/r tablets             50mg/5ml                     Warfarin tabs
Sodium picosulfate SF           Tamsulosin MR caps                 Trazodone tabs               Warticon cream
5mg/5ml                         Tamsulosin XL caps                 Tretinoin cream 0.05%        Warticon Fem solution
Sodium valp CR tabs             Tears Naturale                     Tretinoin gel 0.01%          Warticon paint
Sodium valp crushable tabs      Tegaderm foam adh dr 10cm          Tri-adcortyl cream           Water for inj
Sodium valp e/c tabs            x11cm                              Tri-adcortyl ointment        WATER FOR IRRIGATION
Sodium valp g/r tabs            Tegretol Retard tabs               Tri-adcortyl OTIC ointment   BOT F711L
Sodium valp liquid SF           Tegretol tabs                      Triamcinolone dental paste   Water purified
200mg/5ml                       Telfast tabs                       Triamcinolone nasal spray    Waxsol ear drops
Sodium valp tabs                Telmisartan tabs                   Trifluoperazine tabs         WERNETS SUPER FIXAT
Sofradex ear/eye drops          Temazepam tabs                     Trimethoprim tabs            MED 50
Solifenacin tabs                TENA FOR MEN LEVEL 2               Trimipramine caps            White soft paraffin
Solu-medrone vial 125mg         10                                 Trimovate cream              Xalacom eye drops
Soothelip cold sore cream       TENA LADY EXTRA 10                 Trospium chloride tabs       Xalatan eye drops
Spasmonal caps                  TENA LADY MINI                     Trosyl nail solution         Xatral XL tabs
SPECIMEN CONTAINER              TENA LADY NORMAL 12                Trusopt eye drops            Xenical caps
10                              Tenoxicam tabs                     Twinrix Adult vaccine        Xepin cream
Speedicath 28612 nelaton        Terbinafine cream 1%               Tyrozets lozenges            Xylometazoline nasal spray
12ch                            Terbinafine spray                  Ultrabase cream              Xylometazoline nose drops
SPIRIGEL 50                     Terbinafine tabs                   Ultrabase cream pump         Xyloproct ointment
Spiriva cap refill pack         Terbutaline inhaler 400 dose       dispenser                    Xyzal tabs
Spiriva combopack caps          Terbutaline Turbohaler 100         Ultraproct ointment          Yellow petroleum jelly
Spiriva Respimat inh + cart     dose                               Ultraproct suppositories     Yellow soft paraffin
Spironolactone tabs             Tetanus vaccine pre-filled         Unguentum M cream            Zaleplon caps
Sporanox caps                   Tetracycline tabs                  UNIC INCO PNTS STETCH        Zamadol 24hr tabs
Stemetil amps 12.5mg/ml         Tetralysal 300 caps                2830 3                       Zamadol caps
Stemetil tabs                   TGel shampoo                       UNICHEM BREAST PADS          Zeasorb powder
STERADENT TAB ORIG              Thiamine B compound strong         SHAPED                       Zemtard XL caps
PLUS 30                         tabs                               UNICHEM MENTHOL              Zimovane tabs
STERETS STD PRE-INJ             Thiamine HCl tabs                  CRYSTALS 12 5G               Zinc ointment
SWAB 10                         THIORIDAZINE 100MG                 UNICHEM TISS MANSIZE         Zinc oxide adh tape 1.25cm x
Stericlens Saline spray 100ml   THIORIDAZINE TAB                   2PLY                         5m
Stericlens Saline spray 240ml   50MG                               Uniphyllin tabs              Zinc oxide adh tape 2.5cm x
Sterile dressing pack (Spec     Thioridazine tabs                  Unisept solution sachets     5m
10)                             Tildiem LA caps                    Univer caps                  Zindaclin topical gel
Sterimar nasal spray            Tildiem Retard tabs                Vagifem vaginal tabs         Zineryt solution
Steri-Neb Saline soln           Timodine cream                     Vallergan syrup 7.5mg/5ml    Zinnat tabs
0.9%/2.5ml                      Timolol eye drops                  Vallergan tabs               Zispin Soltab
Steripod Blue Saline 0.9%       Timoptol eye drops                 Valproate semisodium         Zithromax caps
20ml                            Tinidazole tabs                    Valproic acid caps           Zoladex LA syringe
Stiemycin acne solution         Tinzaparin pf syr 20000iu/ml       Valsartan caps               Zolmitriptan nasal spray
Stilnoct tabs                   Tioconazole solution 12ml          Vaniqa 11.5% cream           Zolmitriptan Rapimelt tabs
Strepsils lozenges original     Tiotropium caps refill pack        Varenicline tabs             Zolmitriptan tabs
SUBOXONE TAB 8MG 28             Tiotropium combopack caps          Vaseline                     Zolpidem tabs
Suboxone tabs                   Tiotropium soln inhaler +          Venlafaxine caps m/r         Zomig nasal spray
SUBUTEX TAB 0.4MG 7             cart                               Venlafaxine caps XL          Zomig Rapimelt tabs
SUBUTEX TAB 2.0MG 7             Tisept solution sachets            Venlafaxine tabs             Zopiclone tabs
Subutex tabs                    Tocopheryl caps                    Ventmax caps                 Zopiclone tabs UNI/ALMUS
Sucralfate tabs                 Tolfenamic acid tabs               Ventolin Accuhaler           Zoton FasTab
Sudafed tabs                    Tolterodine tabs                   Ventolin Evohaler            Zovirax cold sore cream
SUDOCREM 30                     Tolterodine XL caps                Ventolin Nebules             Zovirax cream
Sudocrem antiseptic cream       TOM TIP M/WVE STEAM                Veracur gel kit              Zovirax ophthalmic ointment
Sulfasalazine g/r tabs          STERILIS1                          Verapamil SR tabs            Zuclopenthixol 200mg/ml
Sulfasalazine tabs              Topal tabs                         Verapamil tabs               amps
Sulindac tabs                   Topamax tabs                       Vermox tabs                  Zuclopenthixol amp conc
Sulpiride tabs                  Topiramate tabs                    Verrugon complete            500mg/ml
Sumatriptan inj 6mg/0.5ml       Tramacet tabs                      Versatis medicated plaster   Zuclopenthixol tabs
refill                          Tramadol caps                      Vesicare tabs                Zydol XL tabs
Sumatriptan nasal spray         Tramadol soluble tabs              Vexol eye drops              Zyprexa tabs
Sumatriptan tabs                Tramadol SR caps                   VIAGRA TAB 100MG 4           Zyprexa Velotab tab
SUNSENSE ULTRA                  Tramadol SR tabs                   Viagra tabs
SPF50+ 12                       Tramadol tabs m/r                  Videne antiseptic solution
Sunsense Ultra SPF60 bottle     Tramadol XL tabs                   Viscotears liquid gel
Suscard buccal tabs             Trandolapril caps                  Vitamin A+D caps
Sustanon 250 amps               Tranexamic acid tabs               Vitamin B compound strong
Swabs gauze 12ply 10cm sq       Transtec patches                   tabs
SWEETEX TAB 50                  52.5mcg/hour                       Vitamin B compound tabs
Symbicort Turbohaler            Transtec patches 70mcg/hour        Vitamin C tabs
Symmetrel caps                  Transvasin heat rub                Vitamin E caps
Synalar C cream                 Transvasin heat spray              Volmax tabs


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                                                                            APPENDIX 6
                                                 CURRENT WORKLOAD DATA (01 April 2008 – 31 March 2009)
Description                              April     May     June      July      August    September   October   November   December   January   February   March        TOTALS
Number of Items Dispensed
Orders Processed                         421      480      455      425        356         431        399       460        402        330       316        478          4,953
New Items                               12,058   13,949   12,948   12,390     10,899      13,204     12,013    13,138     11,645     9,202     8,593      12,918       142,957
Repeat Items                            6,412     7,957   7658     7,086       5,858      7,442      6,440      7,466      5,692     4,992     4,988      6,993         78,984
Total Items Dispensed                   18,470   21,906   20,606   19,476     16,757      20,464     18,453    20,604     17,337     14,194    13,581     19,911       221,759
'In Possession                           650      740      690      670        825         818        892       846        1,812     1,202     1,156      8,680         18,981
One Day Supply                            0        0       190       0          0           12         0         14          0        319        72         0            607
One Week Supply                          640      732      710     1,063       3,497      6,127      3,851      5,546      848       4,542     3,352      7,704         38,612
Fortnightly Supply                       105      107      99        2          87         94          0         88         0         119        65        104           870
Four Week Supply                         630      722      690      660        284         263       1,199      377        542       1,030      740        975          8,112
Controlled Drugs                         119      131      84       154        135         179        146       139        142        125       132        154          1,640
Weekend Supply                            0        0        0        0          0           0          0         0          0          0         0          0             0
Liberation Supply                        88        96      72       78          95         89         92         34         0         56         52        45            797
No. of Interventions by Category         823      894      720      774        760         747        819       878        852        802       789        837          9,695
                                                                                                                                                                          0
Sources of Supply for Dispensed Items                                                                                                                                     0
Central Dispensary                      14,480   17,178   16,068   15,290     12,663      15,898     12,905    14,991     12,148     10,032    9,169      15,850       166,672
Barlinnie Dispensary                    3,068     3,557   3,464    3,304       2,995      3,350      3,180      3,129      2,829     2,216     2,731      2,743         36,566
Out-of-Hours Cupboards                  1,344     1,393   1,485    1,097       1,007      1,041      1,429      1,200      1,214      918       920       1,176         14,224
Contingency Branch                       922      1,171   1,074     882        1,099      1,216       939       1,284      1,146     1,028      761       1,318         12,840
Other                                     0        0        0        0          0           0          0         0          0          0         0          0             0


Number of Stock Items Supplied
Orders Processed                         204      248      253      212        181         194        207       203        197        151       157        218          2,425
Medicines                               1,344     1,393   1,485    1,097       1,007      1,041      1,429      1,200      1,214      918       920       1,176         14,224
Borderline Substances                     0        0        0        0          0           0          0         0          0          0         0          0             0
Dressings                                 0        0        0        0          0           0          0         0          0          0         0          0             0
Appliances                                0        0        0        0          0           0          0         0          0          0         0          0             0
Sundries                                 350      499      497      407        370         447        406       453        492        414       431        483          5,249
                                                                                                                                                                          0
Emergency Drug Kits                                                                                                                                                       0
Number replenished - used                 1        1        1        0          0           3          0         0          0          0         1          0             7
Number replenished - out-of-date         36        37       1        0          6           0          9         2          0          2         6          4            103
                                                                                                                                                                          0
Number of Requests for Information                                                                                                                                        0
Service Information                      136      152      146      162        149         134        130       142        143        182       166        124          1,766
Drug Information                          0        6        5        6          17         21         23         19         22        21         27        18            185
Professional Advice                       3        7        6        8          19         22         22         23         26        21         25        18            200
Advice Line                               3        6        2        5          1           1          1         5          2          2         0          1            29




           Schedule B Specification                                                                                                                                      Page 1
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                           APPENDIX 7 OF SCHEDULE B
    CURRENT STATUTORY REQUIREMENTS; SPS HEALTH CARE STANDARDS,
 POLICIES, AND PROCEDURES; PROFESSIONAL CODES OF ETHICS AND PRACTICE
      GUIDELINES; AND OTHER AUTHORITATIVE ADVICE AND GUIDANCE

Current Statutory Requirements
    Prisons (Scotland) Act 1989

       The Prisons and Young Offender Institutions (Scotland) Rules 2006 – (at www.sps.gov.uk)

       Medicines Act 1968

       The Health Act 2006

       Misuse of Drugs Act 1971

       UK Health Act 2006

       Pharmacy order 2006 (Full details)

       Pharmacy Act 1954

       Health and Safety at Work etc Act 1974

       Special Waste Regulations 1996

       Committee on Substances Hazardous to Health (COSHH) Regulations

       Data Protection Act 2000

SPS Health Care Standards, Policies, and Procedures
    SPS Standards for the Health Care of Prisoners (at www.sps.gov.uk)

       SPS Health Care markers

       SPS Introducing Clinical Governance within Scottish Prisons: A guide for Managers and Health Care
        Practitioners (at www.sps.gov.uk)

       SPS Positive Mental Health (at www.sps.gov.uk)

       ACT 2Care, Suicide Risk Management Strategy (at www.sps.gov.uk)

       A Guide to Health Needs Assessments in Scottish Prisons (at www.sps.gov.uk)

       Health Promoting Prison: A Framework for Health Promotion in the SPS (at www.sps.gov.uk)

       SPS Nursing Services Review (at www.sps.gov.uk)



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       SPS Control of Infection Guidelines (at www.sps.gov.uk)

       Clinical Governance Framework, SPS Circular 79A/03 (enclosed)

       Patient Initiated Repeat Ordering of “In Possession” Medicine, SPS Circular 76A/03 (enclosed)

       Emergency Medical Kits, 2. Withdrawal from use of Minocylcline (Minocin). SPS Circular 38A/03 (enclosed)

       Parallel Imported Medicines – Extending the range, 2. “Black Listed” Products, SPS Circular 60A/02 (enclosed)

       Policy for the Supply of Medicines to Prisoner Patients, SPS Circular 106A/01 (enclosed)

       New Prescription Sheet and Guidelines for Completion, SPS Circular 93A/01 (enclosed)

       Prisoner Health Care Discharge Summaries, SPS Circular 75A/01 (enclosed)

       Responsibilities of Those Involved in the Supply and Administration of Medicines to Patients in SPS Premises,
        SPS Circular 68A/01 (enclosed)

       Ordering and Storage of controlled Drugs, SPS Circular 63A/01 (enclosed)

       Supply of Patient Information Leaflets to Prisoners, SPS Circular 39A/01 (enclosed)

       Sugar-free Methadone Mixture, SPS Circular 38A/01 (enclosed)

       Medicines and Medical Equipment for Emergency Use, SPS Circular 23A/01 (enclosed)

       Local Review of Systems of Administration of Dispensed Medicines, SPS Circular 56A/00 (enclosed)

       Legal Prescribing Practice, SPS Circular 55A/00 (enclosed)

Professional Codes of Ethics and Practice Guidelines
   Code of Ethics of the Royal Pharmaceutical Society of Great Britain

   Medicines, Ethics and Practice, a Guide for Pharmacists. Royal Pharmaceutical Society of Great Britain, current
    version.

   Standards for Medicines Management, , Nursing and Midwifery Council (NMC), 2008

Other Authoritative Advice and Guidance


   Clinical Pharmacy in the Hospital Pharmaceutical Service A Framework for Practice, Clinical Resource & Audit
    Group, The Scottish Office, July 1996.

   Clinical Pharmacy Practice in Primary Care, Clinical Resource & Audit Group, The Scottish Office, February 1999.

   Guidelines for the Safe and Secure Handling of Medicines, Duthie Report, Scottish Office NHS Circular 1988 (GEN)
    33.

   The Provision of Pharmaceutical Services to the Scottish Prison Service, The Scottish Office Home and Health
    Department, April 1995.


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   Review of Prescribing, Supply, and Administration of Medicines: Report on the Supply and Administration of
    Medicines under Group Protocols, Department of Health, March 1998.

   Review of Prescribing, Supply and Administration of Medicines Final Report, Department of Health, March 1999.

   The Right Medicine – A Strategy for Pharmaceutical Care in Scotland, Scottish Executive Health Department,
    February 2002

   Pharmacy for Health – The Way Forward for Pharmaceutical Public Health in Scotland, Public Health Institute
    Scotland, January 2003

   Guide to Good Manufacturing Practice of Pharmaceuticals, EC, 1992.

   Standards for Pharmaceutical Services Provided from Health Board premises and NHS Trusts in Scotland, Scottish
    Chief Administrative Pharmaceutical Officers‟ Group, 1993.

   Counselling and Advice on Medicines and Appliances in Community Pharmacy Practice, Clinical Resource & Audit
    Group, The Scottish Office, March 1996.

   Clinical Pharmacy in the Hospital Pharmaceutical Service: A Framework for Practice‟, Clinical Resource and Audit
    Group (CRAG), Scottish Office, July 1996.

   British National Formulary

   Better Health Better Care December 2007




Schedule B Specification                                                                                    Page 3
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                           APPENDIX 8 OF SCHEDULE B
           CURRENT ORDER AND DELIVERY TIMES FOR EACH OF THE PREMISES

           HMP             Mon-Fri Cut off         Mon-Fri delivery     Saturday cut off    Saturday delivery
                               time                     time                 time                 time

Aberdeen               10:00                     18:05                10:00                14:00


Barlinnie              N/A currently have an on-site pharmacy

Castle Huntly          09:30                     15:35                N/a                  N/a

Cornton Vale           11:00                     13:50                11:15                13:50

Dumfries               12:00                     13:15                11:15                12:00

Edinburgh              13:00                     16:00                11:30                13:00

Friarton               10:00                     14:55                N/a                  N/a

Glenochil              11:45                     13:20                11:00                13:20

Greenock               12:00                     14:30                10:15                15:20

Inverness              15:30                     18:00                10:00                11:15

Low Moss               11:25                     13:30                N/a                  N/a

Noranside              11:45                     16:40                N/a                  N/a

Perth                  11:45                     15:05                13:00                17:00

Peterhead              16:00                     12:00                N/a                  N/a

Polmont                11:30                     12:45                11:30                12:45

Shotts                 11:15                     12:25                N/a                  N/a




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                        APPENDIX 9 OF SCHEDULE B
                                       MANAGEMENT REPORTS

1.0 General Requirements

All reports should be supplied to specified recipients by the agreed dates. Individual reports are required for
each of the Premises. The Purchaser will receive a set of the individual Premises reports and a national report
summarising the data. All reports will be supplied on disc or by e-mail. Reports containing numeric data will
be in Microsoft Excel 2007 and textual reports in Microsoft Word 2007. The numeric data will be presented for
current month and cumulated to enable year-to-date analysis (SPS financial year-end is 31 March). Numeric
data should additionally be presented (in both tabular and graphical format) to show trends between the current
month and cumulated period for the current year and the previous year. The Supplier shall develop reports for
all categories detailed below and will provide all Utilisation, Workload, and Performance Measure reports from
the Contract Commencement Date. The Supplier shall comply with requests from the Purchaser for the
amendment to the number, frequency and content of the reports from time to time.

2.0 Product Utilisation

Each report should show the number of items supplied, cost, and, where appropriate, percentage of items or
cost. Medicines that are not in the SPS Medicine Formulary should be flagged to indicate this.

                   1)   Complete list of Medicines supplied by BNF classification.
                   2)   Complete list of dispensed Medicines supplied by BNF classification for each prescriber.
                   3)   Formulary and non-Formulary dispensing by BNF chapter.
                   4)   Generic and non-generic prescribing by BNF chapter.
                   5)   Generic and non-generic dispensing by BNF chapter.
                   6)   Complete list of borderline substances supplied (BNF Appendix 7).
                   7)   Complete list of urinary and stoma appliances supplied (BNF Appendix 8).
                   8)   Complete list of wound management products and elastic hosiery supplied (BNF
                        Appendix 9).
                   9)   Complete list of sundries supplied.
                   10) Number and value of items returned and reused.
                   11) Number of items returned and destroyed by BNF chapter.
3.0 Workload


A.      Number of items dispensed

             1)     Orders processed
             2)     New Items
             3)     Repeat items
             4)     “In Possession”
             5)     One day supply
             6)     One week supply
             7)     Two week supply
             8)     Four week supply
             9)     Controlled Drugs
             10)    Weekend supply

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            11)    Liberation supply
            12)    Number of Clinical Interventions by category
            13)    Number of non-Clinical Interventions by category

B.      Sources of supply for dispensed items

            1)     Alternative source of supply for any dispensed item

C.      Number of stock items supplied

            1)     Orders processed
            2)     Medicines
            3)     Borderline substances
            4)     Dressings
            5)     Appliances
            6)     Sundries


D.      Emergency Drug Kits

            1)     Number replenished – used
            2)     Number replenished – out-of-date


E.      Number of requests for information

            1)     Service information
            2)     Drug information
            3)     Professional advice


F.      Premises Visits

            1)     Number of visits
            2)     Duration of visits
            3)     Number of prescriptions monitored
            4)     Report of activities and issues (particularly, but not exclusively, relating to compliance with
                  SPS Health Care Standard 8)


G.      Attendance at national meetings

            1)     Drug and Therapeutics Committee
            2)     Contract monitoring
            3)     Health and Care Governance Group
            4)     Nurse Induction Training
            5)     Other




Schedule B Specification                                                                                   Page 2
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4.0 Service Levels


A.      Supply efficiency

             1)      Number (percentage) of dispensed items not supplied at scheduled delivery following
                     received order.
             2)      Number (percentage) of dispensed items still not supplied at next scheduled delivery.
             3)      Number (percentage) of „owings‟ at scheduled delivery following received order.
             4)      Number (percentage) of „owings‟ still not supplied at next scheduled delivery.
             5)      Number (percentage) of stock items not supplied at scheduled delivery following received
                     order.
             6)      Number (percentage) of stock items still not supplied at next scheduled delivery.

B.      Supply accuracy

        1)           Number (percentage) of dispensed items corresponding with prescription
        2)           Number (percentage) of stock items corresponding with order

C.      Delivery times

        1)           Number (percentage) of deliveries not within one hour of scheduled time

D.      Complaints

        1)           Number of prisoner complaints
        2)           Number of SPS staff complaints

E.      Problem escalation

        1)        Number of problems escalated to each stage of the procedure

F.      Access to Account Manager

        1)           Number (percentage) of occasions when Account Manager has not been available to the
                     Purchaser within 1 hour of contact being made.

G.      Timeous provision of information

        1)           Number (percentage) of requests for service information satisfied outwith specified time
        2)           Number (percentage) of requests for drug information and/or professional advice satisfied
                     outwith specified time
        3)           Number (percentage) of management reports not supplied by specified time
        4)           Number (percentage) of each class of Drug Alert not actioned within required timescales
        5)           Number of occasions when Account Manager was not accessible within 30 minutes.


H.      Report Accuracy

        1)           Number (percentage) of invoices submitted that are accurate.
        2)           Number of Monthly Statements that are accurate (both financial or period bound)


Schedule B Specification                                                                                     Page 3
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        3)          Number of Information Management Reports submitted that are accurately collated,
                    analysed and presented.

5.0     Financial


        1)          Total value of goods supplied for each prison by VAT category
        2)          Total value of discount level by prison
        3)          Weekly invoicing summary
        4)          Monthly statement
        5)          Total value of anti-retroviral agents and products for Hepatitis C.


6.0 Service Level Reports
A summary report detailing the Service Levels defined in the Specification, which have not been met on a
monthly basis. This report should also detail the action taken by the Supplier to remedy the failure and the
number of days to remedy, and the service credits which are applicable for the service failure. This monthly
report to be submitted to the Pharmacy Adviser and the Contract Manager by the 2nd Monday of each following
month, and reviewed and endorsed at the next available Contract Monitoring Meeting.




Schedule B Specification                                                                                Page 4
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                                                                                               September 2009


                        APPENDIX 10 OF SCHEDULE B
                            EMERGENCY MEDICINE KIT CONTENTS
GOODS                                                                 STRENGTH           QUANTITY IN
                                                                                            KIT
Injectables
*Adrenaline injection im/sc (anaphylaxis)                       1 in 1,000                      2

*Adrenaline injection iv (cardiac arrest)                       1 in 10,000                     2
*Atropine injection Minijet                                     3mg/30ml                        2
Atropine injection amps                                         600mcg/ml                       2
Chlorpheniramine injection                                      10mg/ml                         2
Diazepam injection                                              10mg/2ml                        2
Frusemide injection                                             50mg/5ml                        2
Glucagon injection                                              1mg kit                         2
Glucose IV infusion                                             50%                             2
Hydrocortisone injection                                        100mg/ml                        2
*Naloxone injection                                             400mcg/ml                       6
Saline infusion                                                 0.9%                            2
Procyclidine injection                                          5mg/ml                          2
Prochlorperazine injection                                      12.5mg                          2
Water for injection                                                                             5

* Pre-filled syringes

Non-injectables
Aspirin tablets                                                 300mg                      Small pack
Diazepam rectal solution                                        20mg                           2
Glyceryl trinitrate spray                                       400mcg/dose                    1

Oxygen – stored separately

                                                   For Woman Prisons Only (Cornton Vale and Greenock) add
Synometrine injection                                       1ml amp                             2
Vitamin K injection                                         300mg                               2

SUNDRIES
GOODS                                  Quantity        GOODS                             Quantity
Tourniquet                                 1           Needles – green 21 G                10
Latex Gloves                            2 pairs        Syringes 2ml                         5
Veneflons – green                          2           Ampoule file                         1
Veneflons – blue                           2           Giving set                           1
Butterfly – blue                           2           Micropore tape 1 inch              1 roll
Laerdal mask                               1           Gauze swabs                         12




Schedule B Specification                                                                            Page 5
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                     APPENDIX 11 OF SCHEDULE B
                                               DTC REMIT

           To advise the Purchaser on the most cost effective use of Medicines.

           To develop a Formulary based on clinical efficacy and cost effectiveness which will cover the
            majority of prescribing in prisons.

           To review prescribing in terms of the Formulary.

           To advise the Purchaser on new drugs which should be introduced or on existing drugs which
            should not be used.

           To review policies and procedures to ensure safe and effective use of Medicines.

           To develop and review treatment protocols and guidance.

The Committee will report to the Health care Policy Group.




Schedule B Specification                                                                          Page 6
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                                                                       September 2009


                     APPENDIX 12 OF SCHEDULE B
         SERVICE MANUAL – SUGGESTED FRAMEWORK OF CONTENTS

1.      Important Information
                 1.1 Routine Dispensary Service
                 1.2 Non-Routine Dispensary Service
                 1.3 Advice Line Service
                 1.4 Contingency Arrangements

2.      Key Supplier Contact Details
3.      Procedures for Ordering Medication
        3.1     New Items
        3.2     Repeat Items
        3.3     Stock
        3.4     Controlled Drugs
                3.4.1    Named Patient
                3.4.2    Stock
4.      Procedure for Ordering Dressings and Sundries
5.      Procedure for Deliveries and delivery Schedules
6.      Ordering Urgent Items Outwith Routine Dispensary Hours
7.      Procedure for Receipt of Deliveries in Premises
        7.1      New Items
        7.2      Repeat Items
        7.3      Stock, Dressings, and Sundries

8.      Procedure for delivery Note and Invoice Reconciliation
9.      Order for Storage of Fridge Lines
10.     Change/Deletion of Patients Medication
        10.1    Medication Changes
        10.2    Medication Deletions
        10.3    Patient Transferred to Hospital

11.     Medication Returns Procedure
        11.1   Completion of the Returns Note
        11.2   Missing Goods Claims

12.     Arrangements for the Provision of Medicines for Home Leave
13.     Homely Remedies
14.     Emergency Medicine Kits

        14.1     When an Item has expired
        14.2     When the Kit has been used

15.     Disposal of Unwanted Medication
16.     Emergency Advice Line
17.     Drug Recall Procedure
18.     Pharmacy Complaints Procedure
19.     Procedure to be followed in the Event of Premises Lock Down
20.     Advice on Storage and Administration of Medication


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21.     Supply of and Administration of Medication
22.     SPS Health Care Policies
23.     Regular Pharmacist Visit Information and Procedure
24.     IT Equipment Failures
        24.1    Premises
        24.2    Dispensary

25.     Pharmacy Stationery Re-Ordering
26.     COSSH Assessment
27.     SPS Discharge Summaries
28.     SPS Formulary
29.     Appendices




Schedule B Specification                                          Page 8
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                                           APPENDIX 13
                           SERVICE LEVELS AND SERVICE CREDITS

Service Credit Value

Tenderers are requested to submit a Service Credit value in the following box:

                 £ Per Service Credit


Service Levels

Tenderers are requested to complete the boxes and add further Service Levels as deemed appropriate in the
following table:

Service          Service Level Description                                  Required Service   No. of Service
Level                                                                       Level              Credits for non
Reference                                                                                      compliance
A                Supply Efficiency                                                             90% - 94% =
                    1. Number (%) of dispensed items supplied at                               80% - 84% =
                         scheduled delivery following received order.                          70% - 74% =
                                                                                   95%         60% - 64% =
                     2.   Number (percentage) of dispensed items                 Per month     50% - 54% =
                          still not supplied at next scheduled delivery.                       0% - 55% =


                     3.   Number     (percentage)    of   „owings‟     at                      90% - 96% =
                          scheduled delivery following received order.                         80% - 84% =
                                                                                               70% - 74% =
                                                                                   97%         60% - 64% =
                     4.   Number (percentage) of „owings‟ still not              Per month     50% - 54% =
                          fulfilled at next scheduled delivery.                                0% - 55% =

                     5.   Number (%) of stock items supplied at                                90% - 94% =
                          scheduled delivery.                                                  80% - 84% =
                                                                                   95%         70% - 74% =
                     6.   Number (%) of stock items still not supplied           Per month     60% - 64% =
                          at next scheduled delivery.                                          50% - 54% =
                                                                                               0% - 55% =
B                Supply Accuracy                                                               90% - 94% =
                    1. Number (%) of dispensed items                                           80% - 84% =
                        corresponding with prescription.                           95%         70% - 74% =
                                                                                 Per month     60% - 64% =
                     2.  Number (%) of stock items corresponding                               50% - 54% =
                         with order.                                                           0% - 55% =
C                Delivery Times                                                                90% - 94% =
                     1. Number (%) of deliveries within one hour of                            80% - 84% =
                         the scheduled delivery time                               95%         70% - 74% =
                                                                                 Per month     60% - 64% =
                                                                                               50% - 54% =
                                                                                               0% - 55% =
D                Complaints
                    1. Number of validated Prisoner complaints
                                                                                     0
                    2. Number of validated SPS staff complaints
E                Problem Escalation
                                                                                     0
                    1. Number of problems escalated to each stage


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Service       Service Level Description                              Required Service   No. of Service
Level                                                                Level              Credits for non
Reference                                                                               compliance
                       of the procedure

F             Access to Account Manager                                                 90% - 94% =
                 1. Number (%) of occasions when Contract                               80% - 84% =
                       Manager has been available to the Purchaser          95%         70% - 74% =
                       within 1 hour of contact being made.               Per month     60% - 64% =
                                                                                        50% - 54% =
                                                                                        0% - 55% =
G             Timeous Provision of Information                                          90% - 94% =
                 1. Number (%) of requests for service                                  80% - 84% =
                     information provided within the specified                          70% - 74% =
                                                                            95%
                     time.                                                              60% - 64% =
                                                                          Per month
                 2. Number (%) of requests for drug                                     50% - 54% =
                     information and/or professional advice                             0% - 55% =
                     satisfied within the specified time.
H             Report Accuracy                                                           90% - 94% =
                 1. Number (%) of accurate invoices submitted.                          80% - 84% =
                 2. Number of accurate monthly statements                   95%         70% - 74% =
                     (both financial and period bound).                   Per month     60% - 64% =
                 3. Number of Management Reports accurately                             50% - 54% =
                     submitted, collated, analysed and presented.                       0% - 55% =

                                            End of Schedule B




Schedule B Specification                                                                       Page 10
     THE SCOTTISH PRISON SERVICE



           PROVISION OF
PHARMACEUTICAL SERVICES AND SUPPLIES



             SCHEDULE C



         PRICING DOCUMENT




           REFERENCE 00839
                                          Restricted - Contracts                                SPS Ref: 00839
                                                                                                September 2009


                                         SCHEDULE C
                                         PRICING SCHEDULE

1.         PRICE BASIS

All Prices for the Goods and Services should reflect the actual cost to the Purchaser for Services delivered to
any Premises or locations of the Purchaser's choice.

Tenderers should note that all prices and rates must be quoted in Pounds Sterling.
2         PRICE VALIDITY

Notwithstanding the provisions of SPS Terms and Conditions, all Prices and rates must be binding, from
Contract Commencement, for a period of not less than twenty-four (24) months for the Service element of the
Contract (including the rates for un-scoped professional services) and for a minimum of twelve (12) months for
the Goods element.
3         VALUE ADDED TAX

The tenderer should advise which elements of their tender VAT would apply.
4         THE PRICES

The tenderer should submit pricing for all sections detailed below.


4.1        GOODS PRICES

Please provide actual chargeable Prices for the list of Goods detailed in the following Table 1. Note: this is the
top 100 Goods (by value) as ordered by the Purchaser during the year 01 April 2008 to 31 March 2009.

Table 1
                                                                                                             Price
                                         Strength or volume                                                   per
                 Goods                                                 UOM       BNF Code        Qty
                                              of Goods                                                       UOM
                                                                                                              (£)
 Methadone mixture SF                          1mg/1ml                 mg/ml         4.10     30640930
 Olanzapine tabs                                 10mg                   Tab          4.2.1      22934
 Gabapentin tabs                                600mg                   Tab          4.8.1      35894
 Mirtazapine tabs                                45mg                   Tab          4.3.4      44428
 Quetiapine tabs                                200mg                   Tab          4.2.1      11368
 Quetiapine tabs                                100mg                   Tab          4.2.1      11924
 Suboxone tabs                                 8mg/2mg                  Tab          4.7.2       7056
 Olanzapine tabs                                 20mg                   Tab                      3346
 Ensure Strawberry (PI)                         200ml                   ml                     1513088
 Gabapentin caps                                300mg                   Cap          4.8.1      81127
 Clopidogrel tabs                                75mg                   Cap          2.9        13364
 Quetiapine tabs                                300mg                   Tab          4.2.1       6026
 Olanzapine tabs                                 5mg                    Tab          4.2.1       9447
 Fortisip bottle Banana                         200ml                   ml           9.4.2     1777000
 Paracetamol tabs                               500mg                   Tab          4.7.1     782291
 Seretide 250 Evohaler                                                Evohaler       3.2         217


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                                                                                             Price
                                  Strength or volume                                          per
                  Goods                                      UOM       BNF Code    Qty
                                       of Goods                                              UOM
                                                                                              (£)
 Fortisip bottle Strawberry             200ml                 ml         9.4.2    1507000
 Mirtazapine tabs                       15mg                  Tab        4.3.4     20621
 Beclometasone inhaler                 100mcg              inhaler       3.2       1482
 Mirtazapine tabs                       30mg                  Tab        4.3.4     53625
 Quetiapine tabs                        25mg                  Tab        4.2.1     21070
 Lofexidine tabs                        0.2mg                 Tab        4.10      10945
 Atorvastatin tabs                      20mg                  Tab        2.12      12588
 E45 cream                              500g                   g        13.2.1    220525
 Dovobet ointment                        60g                   g        13.5.2     18060
 Seretide 500 Accuhaler             500mcg/50mcg           Accuhaler     3.2       249
 Tramadol SR tabs                      200mg                  Tab        4.7.2     17397
 Paracetamol tabs soluble              500mg                  Tab        4.7.1    124916
 Co-codamol tabs                       30/500                 Tab        4.7.1    209973
 Atorvastatin tabs                      40mg                  Tab        2.12      9495
 DHC continus tabs                     120mg                  Tab        4.7.2     45502
 Olanzapine Velotab tabs                20mg                  Tab        4.2.1     1611
 Olanzapine tabs                        15mg                  Tab        4.2.1     1998
 Salbutamol CFC free inhaler           200mcg               Inhaler     3.1.1.1    5572
 Olanzapine Velotab tabs                10mg                  Tab        4.2.1     2833
 Beclometasone inhaler                 200mcg               Inhaler      3.2       464
 Fluoxetine caps                        60mg                  Cap        4.3.3     4341
 Tramadol SR tabs                      100mg                  Tab        4.7.2     26549
 Diazepam tabs                          10mg                  Tab        4.1.2    245284
 Seretide 250 Accuhaler             250mcg/50mcg           Accuhaler     3.2       197
 Novomix 30 Flexpen Insulin              3ml                  Pen       6.1.1.2    1090
 Quetiapine tabs                       150mg                  Tab        4.2.1     3696
 Olanzapine tabs                        7.5mg                 Tab        4.2.1     2645
 Omeprazole g/r caps                    20mg                  Cap        1.3.5     97049
 Venlafaxine caps XL                   150mg                  Cap        4.3.4     4689
 Thiamine HCl tabs                     100mg                  Tab        9.6.2    104813
 Tiotropium caps refill pack            18mcg                 Cap       3.1.1.1    5505
 Ibuprofen tabs                        400mg                  Tab       10.1.1    224873
 NiQuitin CQ patches clear              21mg                   ?         4.10      4268
 Lansoprazole caps                      30mg                  Cap        1.3.5     41315
 Risperdal Consta injection             50mg                   ?         4.2.2      40
 Risperidone tabs                        2mg                  Tab        4.2.1     5753
 Arthrotec 75 tabs                  75mg/200mcg               Tab       10.1.1     19569
 Seroquel tabs                         200mg                  Tab        4.2.1     3068
 Suboxone tabs                        2mg/0.5mg               Tab        4.7.2     5517
 Seretide 250 Evohaler with Ctr     250mcg/50mcg           Evohaler     12.2.1      84
 Trazodone tabs                        150mg                  Tab        4.3.1     12733



Schedule C Pricing Document                                                                 Page 2
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                                                                                            Price
                                    Strength or volume                                       per
                  Goods                                      UOM       BNF Code    Qty
                                         of Goods                                           UOM
                                                                                             (£)
 Vitamin B compound strong tabs                               Tab        9.6.2    73754
 DHC continus tabs                        90mg                Tab        4.7.2    32034
 Tramadol SR tabs                        150mg                Tab        4.7.2    11467
 Venlafaxine caps XL                      75mg                Cap        4.3.4    5616
 Omeprazole g/r caps                      40mg                Cap        1.3.5    14692
 NiQuitin CQ patches clear                14mg                patch      4.10     3262
 Subutex tabs                              8mg                Tab        4.10     1589
 Ibuprofen tabs                          400mg                Tab       10.1.1    164186
 Gabapentin tabs                         800mg                Tab        4.8.1    2908
 Dovobet ointment                         120g                 g        13.5.2    8040
 Flucloxacillin caps                     500mg                Cap       5.1.1.2   24343
 Esomeprazole tabs                        40mg                Tab        1.3.5    4779
 Gaviscon tabs Advance Peppermint                               ?        1.1.2    78780
 Fragmin syringe                      15000iu/0.6ml          syringe     2.8.1     487
 Atorvastatin tabs                        10mg                Tab        2.12     6375
 Gaviscon Advance liq orig                500ml                ml        1.1.3    375920
 Venlafaxine tabs                         75mg                Tab        4.3.4    5807
 Nefopam tabs                             30mg                Tab        4.7.1    32251
 Lactulose solution                       500ml                ml        1.6.4    685480
 DHC continus tabs                        60mg                Tab        4.7.2    40418
 Tinzaparin pf syr 20000iu/ml          20000iu/ml            syringe     2.8.1     311
 Escitalopram tabs                        20mg                Tab        4.3.3    4324
 Seroquel tabs                           100mg                Tab        4.2.1    2073
 Trazodone caps                          100mg                Cap        4.3.1    14852
 Epipen Auto-injector                     0.3mg               Pen        3.4.3     127
 Erythromycin tabs                       250mg                Tab        5.1.5    38058
 Ezetimibe tabs                           10mg                Tab        2.12     3785
 TGel shampoo                             125ml                ml        13.9     132250
 Naltrexone tabs                          50mg                Tab        4.10     3934
 Tramadol caps                            50mg                Cap        4.7.2    110836
 Genotropin MiniQuick (0.6mg)             1.8iu              syringe     6.5.1     238
 Seretide 125 Evohaler                125mcg/25mcg           Evhaler     3.2       90
 Oxytetracycline tabs                    250mg                Tab        5.1.3    122067
 Epilim Chrono tabs                      500mg                Tab        4.8.1    12967
 Ensure plus bottle banana                220ml                ml        9.4.2    395700
 NiQuitin CQ patches clear                 7mg                patch      4.10     2173
 Penicillin V tabs                       250mg                Tab       5.1.1.1   32663
 Atorvastatin tabs                        80mg                Tab        2.12     3041
 Lantus Insulin optiset 3ml              100iu/ml             pen       6.1.1.2    390
 Tramadol tabs m/r                       200mg                Tab        4.7.2    5344
 Sumatriptan tabs                         50mg                Tab       4.7.4.1   1070



Schedule C Pricing Document                                                                Page 3
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                                                                                                September 2009

                                                                                                             Price
                                         Strength or volume                                                   per
                Goods                                               UOM        BNF Code          Qty
                                              of Goods                                                       UOM
                                                                                                              (£)
 Ensure plus bottle strawberry               220ml                ml           9.4.2       378240
Please provide your proposal regarding how Prices will be calculated for other Goods not listed in the above
table.




Tenderers are requested to advise how and when pricing reviews would be carried out for all Goods supplied.




Tenderers are invited to propose any discount that will apply to the total value of all Goods purchased under this
Contract.




4.2       ONE-OFF PRICE FOR SERVICES COMPLETED DURING THE IMPLEMENTATION
          PERIOD

The tender should submit their proposal for providing all services required during the Implementation Period in
the following Table 2. The fixed price should be inclusive of all Service elements required during the Service
Implementation Period as detailed in Schedule B.



            Table 2                                                     TOTAL PRICE

            IMPLEMENTATION                                              £


4.3       ANNUAL PRICE FOR THE DISPENSING AND PROFESSIONAL SERVICE

The tenderer should submit their proposal and a fixed price for the provision of Pharmaceutical Services to the
Purchaser in the following Table 3. The fixed price should be inclusive of all Service elements detailed
Schedule B (excluding Service Implementation).




Schedule C Pricing Document                                                                                Page 4
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                                                                                                September 2009


          Table 3                                                       TOTAL ANNUAL PRICE FOR
                                                                        ALL PREMISES

          DISPENSING OF MEDICINES                                       £


          PROFESSIONAL SERVICE                                          £


          TOTAL ANNUAL COST                                             £



4.4      MONTHLY PRICE PER PREMISE FOR DISPENSING AND PROFESSIONAL SERVICE

         The tenderer is required to show the monthly Price per Premise in the following Table 4.

         Table 4
          Premises                                    Dispensing of                 Professional Service
                                                      Medicines
          Aberdeen
          Barlinnie
          Castle Huntly
          Cornton Vale
          Dumfries
          Edinburgh
          Glenochil
          Greenock
          Inverness
          Noranside
          Perth (including Friarton Hall)
          Peterhead
          Polmont
          Shotts

         In the event that the Purchaser opts to assign the Contract to the National Health Service prior to the
         Expiry Date and where the Purchaser requires and notifies the Supplier of date(s) to cease or
         terminate the provision of the Services in full or part at specific named Premises the annual Price for
         the dispensing and professional service and the resulting monthly Price per Premise shall be adjusted
         accordingly to reflect a variation reduction equivalent to the value of the part of the Service which has
         ceased or been terminated.


4.5     BREAKDOWN OF PRICE

        The tenderer is required to show the breakdown of how Prices are calculated as detailed in the
        following Table 5.

         Table 5
                                                                               ANNUAL COST
                                                                            (WHERE APPLICABLE)


                                                                    Dispensing of
                                                                                          Professional Service
                                                                     Medicines
          Pharmacist Costs



Schedule C Pricing Document                                                                                Page 5
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                                                                                               September 2009

                                                                               ANNUAL COST
                                                                          (WHERE APPLICABLE)


                                                                   Dispensing of
                                                                                         Professional Service
                                                                    Medicines
           Pharmacy Technicians Costs

           Dispensing Assistant/Dispenser/Pharmacy
           Assistant Costs

           Admin Costs

           Account Manager Costs

           Transport Costs for delivery of Goods

           Transport Costs for staff

           Property Costs (and all associated costs – please
           provide details and breakdown)

           IT Costs

           Overheads

           Profit

           Any other costs, including other staff, please
           detail separately



4.6     PRICING REVIEW FOR THE DISPENSING AND PROFESSIONAL SERVICE


Tenderers are requested to advise how and when pricing reviews would be carried out for the dispensing and
professional services.




4.7       UN-SCOPED PROFESSIONAL SERVICES

          For additional professional services not scoped in this document the tenderer should price the hourly
          charge for providing the relevant Staff in the following Table 6.
          Table 6
           ROLE                                                                       HOURLY RATE TO
                                                                                         THE SPS
           Pharmacist
           Pharmacy Technician
           Dispensing Assistant/Dispenser/Pharmacy Assistant.



Schedule C Pricing Document                                                                              Page 6
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                                                                                          September 2009

4.8      PRICING REVIEW FOR UNS-COPED PROFESSIONAL SERVICES


Tenderers are requested to advise how and when pricing reviews would be carried out for rates for un-scoped
professional services.




Any other Prices please detail separately.


                                                 End of Schedule C




Schedule C Pricing Document                                                                         Page 7
FORM OF CONTRACT
CONTRACT No. 00839

This Contract is entered in to between:

The Scottish Ministers, referred to in the Scotland Act 1998, represented by the Scottish Prison
Service
at the Scottish Prison Service
Calton House
5 Redheughs Rigg
Edinburgh
EH12 9HW
(hereinafter called “SPS” or the Purchaser”) OF THE FIRST PART

and

…………………….. (Company registration number ……………../Charity registered number)
…………………………
…………………………………………………..
(hereinafter called the “Supplier”) OF THE SECOND PART


The Purchaser hereby appoints the Supplier and the Supplier hereby agrees to provide for the Purchaser,
the Goods and Services (as hereinafter defined) on the terms and conditions set out in this Contract. The
Purchaser agrees to pay to the Supplier the relevant sums specified in Schedule C and due in terms of the
Contract, in consideration of the due and proper performance by the Supplier of its obligations under the
Contract. The Supplier agrees to look only to the Purchaser for the due performance of the Contract and
the Purchaser will be entitled to enforce this Contract on behalf of the Scottish Ministers.

The Contract shall consist of this Form of Contract and the following documents attached hereto which
shall be deemed to form and to be read and to be construed as part of the Contract. In the event of conflicts
between the documents forming the Contract, the documents shall take precedence in the order listed:

  (i)     Form of Contract;
  (ii)    Schedule A: Terms and Conditions of Contract;
  (iii)   Schedule B: Specification;
  (iv)    Schedule C: Pricing Document;
  (v)     Schedule D: Supplier‟s Proposal.

In the event of any ambiguity, discrepancy or conflict within the Contract that remains after the documents
have been taken in order of the above precedence, then such ambiguity, discrepancy or conflict shall be
referred to the Purchaser for resolution.

The Contract shall constitute the entire agreement between the parties as to the Goods and Services to be
provided in accordance with the Contract and shall supersede and take the place of all documents, minutes
of meetings, letters or notes, which may be in existence at the date hereof and all statements,
representations and warranties which may have been made by or on behalf of the parties hereto. The
Supplier recognises and agrees that notwithstanding the foregoing nothing in this Contract shall be
construed as affecting any liability in law upon the Supplier for any misrepresentation made to the
Purchaser, which may have induced the Purchaser to award and enter into this Contract.

The Contractual Representative acting for the Scottish Ministers on all matters in relation to the Contract
shall be the nominated representative, which shall be provided in writing, from the Procurement Policy &
Services Department based at Scottish Prison Service Headquarters, Calton House, 5 Redheughs Rigg,
Edinburgh, EH12 9HW, who shall be the Supplier‟s principal point of contact on matters pertaining to the
Contract.

                                                                     The Scottish Prison Service is an
                                               Agency of the Scottish Government Justice Department
The Contract may only be amended by a clear statement in writing signed by a duly authorised
representative of each of the parties hereto.

This Contract shall commence on the Contract Commencement Date until the Initial Expiry Date subject
always to the Purchaser exercising its option to extend the Contract beyond the Initial Expiry Date in
period(s) up to 2 years or earlier termination taking place in accordance with this Contract.

The Purchaser provides no guarantees of volumes or monetary commitment whatsoever.


IN WITNESS WHEREOF these presents typewritten on this and the preceding page together with
Schedules A, B, C and D annexed hereto are executed as follows

  At ……………………………
  On………………. Of ……………. 200x
  SIGNED for and on behalf of
  The Scottish Ministers


  By:    ______________________________                Witness:   ____________________


  Name: ______________________________                 Name:       ____________________


  Title: ______________________________



  At ………………………… (name of Site)
  On………………. Of ……………….. 200x
  SIGNED for and on behalf of


  By: ______________________________                   Witness:   ____________________


  Name: ______________________________                 Name:       ____________________


  Title: ______________________________




                                                                  The Scottish Prison Service is an
                                            Agency of the Scottish Government Justice Department

								
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