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Vice President Commercial Credit & Risk in Hartford CT Resume James Wallace

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Vice President Commercial Credit & Risk in Hartford CT Resume James Wallace Powered By Docstoc
					                                                 JAMES M. WALLACE
                                          Springfield, Massachusetts 01108
                             413.657-5448 / 413.363.0748  baileybailman@

                                         EXECUTIVE-LEVEL MANAGEMENT :
          Strategic Planning  Sales & Marketing  Business Development  Operations & Project Management
                        P&L Management  Customer Service Excellence  Relationship Building
         Communication & Interpersonal Skills  Staff Training & Development  Team Leadership & Motivation

                                        PROFESSIONAL EXPERIENCE:
VP / Finance and Operations                                                                  2009-Pre sent
C & W Realty                                                                                  Springfield, MA.
High-profile commercial real estate firm with portfolio exceeding 5,000,000 square feet of downtown Springfield,
     Direct team of 11 property managers with high-profile commercial customer portfolios and additional 130 staff
     Forge and establish development and roll-out of innovative marketing campaign that maximized portfolio asset
     Responsible for spearheading all needed economic changes, operational updates and existing procedures within
        the commercial real estate company acting as the Auditor, Accountant and Landlord/ Tenant Negotiator.
     Coordinate hiring, training and ongoing professional development of all st aff to best represent the reputation of the
        business within the community as the leader for commercial leasing.
     Ultimate res ponsibility for retaining relationships with portfolio clients and the key decision-makers wit hin these
        commercial entitles to negotiat e profitable cont racts and secure long-term relationships.
     Negotiate mortgage refinancing wit h local banks and credit unions and further went on to cultivate and network
        within the financial community of downtown Springfield.
     Responsible for reviewing reports and det ailing P & L budgets, allocating resources and utilizing my Juris Doctor to
        ensure operational compliance with industry and corporat e standards.
Senior Credit/Collections Manager                                                                    2007 - 2009
Northstar Recycling Gr oup                                                                           Springfield, MA
$350 million wholesales broker of recycled paper and plastic products.
       Charged with developing, implementing and managing all operational aspects of accounting within credit and
        collections department including 8 direct reports.
       Reduced over 90 day balance from $2.5 million to $125,000 in six months .
       Reduced DSO from 84 to 35 days.
       Established and maintained customer credit limit and reduced unaut horized customer deductions by 85%.
       Created and implemented credit training curriculum for sales department to minimize bad debt loss through using
        stronger screening tactics.
       Managed business relations hips by negotiating realistic payment plans with delinquent customers.
       Recognized by Senior Management for recovering $3.7 million written off to bad debt.
VP / Credit and Collections, Sales, Leadership & De velopment                                  2002-2006
Homecraft Industries                                                                 South Windsor, CT
$300 million home improvement manufacturer, wholesaler, and retailer of consumer goods.
       Responsible for management of credit and collections department and aligned day to day operations to meet
        organizational goals and client objectives by capitalizing on superior communication through portfolio
       Drafted new company retail and wholesale credit application to establish acceptable parameters for customer
        credit limits. As a result, revised and refined credit and collection policies and procedures for entire organization.
       Established excellent working rapport with sales department and created and implemented credit training
        curriculum for their staff to minimiz e bad debt loss through using stronger screening criteria.
       Reduced DSO from 93 to 42 days; over 90 day balance was reduced from $3.2 million to $250,000 in 18 months.
       Recovery of $4.5 million within three years that was written off to bad debt.
Commercial Loan Workout & Recovery Ma nager                                              2001-2002
Connecticut Bank of Commerce                                                             Stamford, CT
$285 million commercial bank focused on granting commercial lines of credit and comme rcial real estate loans.
       Responsible for maintenance of existing commercial clients portfolios monit oring for non-performing assets and
        manages and ensures accurate validation of collateral securing the subject debt.
       Worked with clients to establish a re-negotiated workout schedule (including during bankruptcy filings) to allow for
        the completion of commercial buildings.
       When necessary initiated foreclosure of sale of real estate to minimize bank loss exposure.
       Maintain external bank relationships with comm ercial real estate brokers, potential publishers (business
        development), title and escrow companies, court appointment receivers, property management companies and
        firms involved in loan workout situations.
       Ensures that opportunities are afforded to staff to develop and maintain their skills at the highest standards
        through demonstrating leadership and emphasizing critical and independent thinking skills to provide pers onal
        department leadership when needed
Credit Portfolio Manager                                                                      1999 - 2001
Spalding Sports Worldwide                                                                              Chicopee, MA
$300 million manufacturer of sporting goods
       Managed a $47 million accounts receivable portfolio comprised of 3200 customer relationships throughout five states.
       Adhered to company protocol for delinquent accounts including communicating with all sales staff daily.
       Oversaw maintenance of state portfolios of accounts receivables including claims, charge backs, customer inquiries and
        charge-off recoveries.
       Reduced DSO in territory from 86 to 42 with over 90 balance reduced from $2.1 million to $300,000 in six months.
       Prepared quarterly cash forecasts for each state portfolio and communicated weekly bad debt reports to upper management.

*Previous employment immediately after graduation included Credit Manager at Roper & Broderick, Inc. (1995-1999).
       Boston University School of Law (Boston, MA)
Juris Doctor : Concentration: Corporate, Commercial, and Healthcare Law                     1996
       Boston College (Chestnut Hill, MA)
B.S: Business Management                                                            1992
       Oracle, SAP, Lexis, Westlaw, Microsoft Office, Legacy
       ICD-9 and CPT 4 medical billing
       National Association of Credit Managers (NACM), Member Board of Directors, Connecticut Chapter
       Commercial Law League of America Member (CLLA); American Bankruptcy Institute Member

Description: James Wallace is a Vice President experienced in Commercial Credit & Risk.