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					Loss Mitigation Collections Customer Assistance Direct lending Bridge Lead (Esc Cue) Ashlie Graham: Language Line Everbank PH Computer Tech Customer Service Speedpay Priority Services PLS Private Label VRU HELOC Escalated fax Foreclosure List: Tax ID Stewart Services - Please transfer customer to x 4720. Opt7

4730 cold; Collections, loan modification, stimulus package, trouble making bankruptcy cases, payments, Man G – Loss Mitigation Letter: LM099 4715, 4755 Bankrupt, Foreclosure (FOR1). Process 6, can’t pay, money problems, 5500 cold>30making payments arrangements, on delinquent 5800 warm 1 800 669-3595 6395 4713 warm 6220 1-800-272-7442, 828603, hit transfer, dial 9, the number and then hit conference. 1 888 882-3837 6111 5700 5777 1 800 669-9721 5600 5030 4918 5994 1 877 615-3480 904-281-6263 Tom Halmos thalmos@defaultservicingllc.com 59-1724879 306 – KS HFB SOLIC (KICK START HOMESAVER FORBEARANCE SOLICIATION) 307 – KS FIN SOLIC (KICK START FINANCIAL SOLICITATION) 308 – KS HMP SOLIC (KICK START HMP SOLICITATION) 802 – Stewart/Home Retention

DEPARTMENT Loss Mitigation Cashiers Customer Assistance EverBank Assets Customer Service Customer Service Escalated Direct Lending Optional Insurance Human Resources Loss Drafts Lien Release PMI Lien Release (purged loans) Special Loans (HUD) Loss Mitigation Taxes - Current Bill Taxes- Homeowner State (PA) Bill Taxes - Delinquent Bill Taxes - Tax Sale Taxes - Non Escrowed Proof of Pmt.

FAX NUMBER (904) 281-2337 (904) 281-6376 (904) 332-7672 (904) 281-6340 (904) 281-6380 (904) 281-6263 (888) 809-1057 (904) 281-6267 (904) 281-6165 (904) 281-6267 (904) 281-6115 (904) 281-6380 (904) 470 2827 (904) 470-2888 (904) 281- 2337 (626) 667-6419 (800) 549-5566 (626) 543-1090 (904) 470-2844 (626) 543-1914

Important Addresses Insurance Customer Service Collections Loss Mitigation Optional Insurance P.O. Box 2139, 32232 904-281-6267 904-281-6263 P.O. Box 2167, 32232-0004 904-281-6380 P.O. Box 2309, 32232 P.O. Box 45077, 32231- 5077 P.O. Box 44093, 32232 East Coast Center P.O. Box 530579 Atlanta, GA 30353-0579 West Coast P.O. Box 79301 City of Industry, CA 91716-9301 P.O. Box 1499 Covina, CA 91722 626-667-6267 Everhome Mortgage Company 8100 Nations Way, 32256

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HIST REQ CS620 CS720 CS761 DRAFTING CS056 ESCROW CS035 CS036 CS136 MISC CS023 CS640 PAYMENTS CS019 CS022 CS031 PAYOFFS CS037 CS041

Requested Docs Enclosed (3) Non-Mortgagor Request Enclosed Enclosed Payment Activity Drafting Information/Form Tax Payment Confirm /3 Party Tax Disbursement Confirm /To Mortg Hazard Disb Confirm to Mortg Welcome Confirm Balance Letter to Mortgagor Missing/lost payment Payment Confirm/Mail Resp Payment Breakdown Paid in Full Verification to Mortgagor rd Paid in Full Verification 3 Party
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