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					  STUDENT
DEVELOPMENT
 STRATEGIC
   PLAN
  UPDATE



  2001-2002




              Division of Student Affairs
                                    Student Development
                              2001 – 2002 Strategic Plan Update
Executive Summary

The Student Development Office is unique among Student Affairs units due to its distinctive
components that serve both specific student populations and the general student body.
Consequently, this report retains the input of various units in order to provide insight regarding
mission and scope of Fraternity and Sorority Life, Lesbian, Gay, Bisexual, Transgender, and
Allies (LGBTA) Student Resource Center, Off-Campus Living, Student and Family Assistance,
and Student Legal Assistance, and a special initiative, America’s Promise.

Background

Leadership within Student Development during the past several years achieved significant
success in responding to the need for student involvement in the Centre Region communities.
The Assistant Vice President and the Director of the AT&T Service Leadership Center
developed a council of community non-profit agencies who worked to facilitate student
community service activities and clear the way for better dialogue between the University and
the service sector of community. The need to bring university resources, student interests,
and faculty commitment to academically-based community service together in a manner
beyond available resources, resulted in Student Development’s use of technology as a
“University of Promise” during the 2001 – 2002 academic year.

The hiring of new staff, implementation of a new student resource center, the realignment of
the AT&T Center, and the efforts of the Assistant Vice President to sustain a program of inter-
group dialogues on issues of race and difference, were part of a year of change and
maturation within Student Development.

Accomplishments

A major accomplishment of staff within Student Development has been the heightened
visibility of office collaboration with student leaders, academic colleagues and other university
administrative units. This accomplishment is reflected in projects that, clarified institutional
responses to student deaths, the development of a responsive LGBTA student resource
center, hire of student oriented staff in Fraternity and Sorority Life, renewed sensitivity to
student concerns regarding living off-campus, reconfiguration of Encampment, increased
dialogue among faculty and administrative personnel regarding services to children and youth,
assessment within the fraternity and sorority community, and greater responsiveness to a
growing multicultural fraternal community.

The University experienced heightened concern regarding student deaths as national
attention focused upon tragedies of unbelievable proportions. Staff worked to develop
accurate figures of yearly student loss, the process and values implied in notification of
various administrative units, and our over-all institutional responsiveness to student deaths.
Staff worked with the Center for Ethics and Religious Affairs to properly memorialize student
deaths at the University Park campus.

A second major achievement for Student Development was the continued development of a
responsive, student-focused programming unit for LGBT students and their allies. The
University community has welcomed the new director and the visible presence of staff
committed to developing a supportive living/learning community for LGBTA students appears


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to be gaining acceptance. Significant outreach and collaboration by LGBTA staff and students
with other Student Affairs units is resulting in quality educational programs that address the
educational, safety, and social needs of students.

Three professional staff members are currently working in Fraternity and Sorority Life to
develop performance indicators for organizations governed by the student fraternal councils.
The unit is responding to a recent assessment initiative by Dr. Margaret Barr. 2001 – 2002
has become a benchmark year for increased engagement of University staff in establishing
criteria for recognizing “high performance” fraternal organizations, for reassessing the role of
advisors within the fraternity and sorority system, for effective communication with national
offices and housing corporation officials, and for preparing the ground work for greater
collaboration among staff within the University who provide leadership training and
development.

Undergraduate student government, campus administrators, and community leaders have
expressed renewed interest in the quality of student living experiences in the State College
area. A new staff position was created to facilitate student initiatives for improved off-campus
living experiences, to ease the transition of students into off-campus housing, and to maintain
contact with student support resources, e.g., Student Legal Services, within Student Affairs
and the larger community.

This was the second year for reconfiguring Encampment after a disaster in 2000. Community
involvement in Encampment was expanded to include Leadership Centre County, County
political officials, the Chamber of Business and Industry, and non-profit agency
representatives. Special efforts were made to focus dialogue and the sharing of information
around a central topic. A “community dialogue” model permitted discussion and the sharing of
ideas and issues.

Finally, this year brought formal recognition of the growing diversity within the fraternity and
sorority communities. Much work remains to ensure that culturally diverse populations and
larger traditional fraternal groups genuinely embrace the concept of living, recreating, and
learning in a supportive, peer oriented environment.


                                   STUDENT DEVELOPMENT
                                     Strategic Plan Update
                                  Fraternity & Sorority Life

Vision, Mission
The mission of the Office of Fraternity & Sorority Life is to educate principled citizenship, be
an advocate for the students served, to foster effective partnerships, and to support the
academic mission of The Pennsylvania State University.

The vision of the Office of Fraternity & Sorority Life is to be the nation’s leading fraternity and
sorority community.

Most Significant Achievements
The Office of Fraternity & Sorority Life has had a very difficult year. Staffing issues have
prevented the office from being proactive and providing the services that students need or
deserve. Because of several high-profile incidents, staff has spent most of its time on crisis
management. Some of the incidents that Fraternity & Sorority Life has had to respond to


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include: sexual assault, drug use, drug possession and drug trafficking, burglaries, chapter
house fire, zoning disputes, hazing, counterfeiting, and academic integrity.

Despite the negative events that have occurred, Fraternity & Sorority Life did have several
positive achievements. These include:

   •   Hiring two full-time staff members
   •   Successful Dance Marathon and Homecoming events
   •   Establishment of a Multicultural Greek Council
   •   Improved relations with the Borough of State College

The most significant achievement of the Office of Fraternity & Sorority Life was the process of
having areas of operation reviewed by an outside consultant. Although the consultation was
brief, the recommendations provided by Dr. Margaret Barr have created a foundation upon
which to build. Progress is already being made on several of the recommendations. The
consultant report and Student Affairs response is included in Appendix A.

Goal 1 – Educational Programming / Activities
The Office of Fraternity & Sorority Life does not provide major educational programs or
activities. Office staff serves in an advisory capacity for many of the programs that the
students within the governing councils present to their members. The programs cover a
variety of topics including: risk management and reduction, sexual assault awareness, sexual
health and HIV/AIDS, eating disorder awareness, chapter legal liability, academic success,
alcohol awareness, and hazing education.

In previous years, the Office of Fraternity & Sorority Life has coordinated IMPACT Leadership
Weekend for emerging leaders and the Greek Leadership Conference. Based on attendance
figures from the previous two IMPACT Leadership weekends, it was determined not to
sponsor the event again. Also, because of staffing issues, it was not possible to successfully
coordinate a conference of this magnitude.
The office is currently evaluating our programming efforts and determining ways to more
effectively program for students we serve. Programs that the governing councils provide are
often poorly planned and ineffective. One of Fraternity & Sorority Life’s goals is to provide
more comprehensive programs that reach a broader audience. To be more effective in
programming, staff must have a greater understanding of the programs that are currently
being provided by councils and chapters, and what the needs of the students are. Gathering
this information will be one of the primary functions of an intern, Candice Brooks.

Goal 2 – Basic Services
The Office of Fraternity & Sorority Life provides support and assistance to the officers and
members of the eighty-six recognized fraternities and sororities at Penn State. The role of
Fraternity & Sorority Life is to be an advocate for the students served and to provide advice
and services to fill their needs. This support includes collection of membership and academic
performance data, regular meetings with chapter advisors and national representatives,
assistance with recruitment, and advisement of large events like Dance Marathon,
Homecoming, Greek Week, and Greek Sing. Staff also fosters relationships with the Borough
of State College, Residence Life and Housing, the Center for Women Students, and
Community Health Educators.




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Goal 3 – Human Resources
After a year with two professional staff vacancies, the Office of Fraternity & Sorority Life is
finally up to full staffing levels. The fall semester was spent evaluating the duties of the two
positions, submitting new Position Information Questionnaires (PIQs) for the positions, and
equalizing the pay grades for the two positions. Both assistant director positions within the
office are now Grade 21.

During the search process to fill the vacancies, the Office of Fraternity & Sorority Life reviewed
77 applications, conducted approximately 25 telephone interviews, and conducted 7 on-
campus interviews. Of the seven candidates offered on-campus interviews, there were 4
females and 3 males. In addition, of the seven candidates, two were minorities.

The Office of Fraternity & Sorority Life has hired Ms. Anita Triggs and Mr. Thad Doyle. Anita
has just completed her Masters degree in College Student Personnel at the Miami University
(Oxford, OH). In her previous role, she worked with the Interfraternity Council and with
minority recruitment and retention for the graduate school. Thad Doyle completed his Masters
degree in Education at Cleveland State University, and worked at Baldwin-Wallace College in
Residence and Greek Life.

In addition, Fraternity & Sorority Life employed a graduate assistant, Candice Brooks.
Candice is currently working on her Masters degree in Higher Education Administration.
Candice will remain on staff for the upcoming year working on several projects and will be
earning academic credit for her work. The office is also seeking interns (for academic credit)
to assist with information technology and marketing projects.

Staff members in the Office of Fraternity & Sorority Life participated in numerous professional
development activities including attendance at professional and student conferences,
facilitation of leadership programs, academic course work, web-based training courses, and
various seminars and training opportunities on a variety of issues.

Goal 4 – Facilities, Space, Equipment Improvements
With the addition of new staff members, a significant amount of time has been spent reviewing
and purging old files, significantly reducing the amount of space required for storage. This
has allowed staff members to better utilize the space in the office and create a more inviting
office atmosphere.

An assessment of furniture and workstation needs done this year will greatly aid in planning
for a more efficient, comfortable, inviting work environment.

Goal 5 – Computer Information Systems and Data Analysis
The Office of Fraternity & Sorority Life web presence is extremely outdated and underutilized.
The Unit currently has an “official” Student Affairs web site (www.sa.psu.edu/greeks) and the
students maintain a separate web presence (www.greeks.psu.edu). The student site is more
user-friendly and generates more traffic than the office site. One of the proposed projects is to
combine these two web sites into a comprehensive, one-stop web site that will have
information for various constituents (prospective members, current members, parents, alumni,
fraternity & sorority national offices, etc.).

In addition, several projects have been identified that would reduce the amount of paperwork,
increase the quantity and quality of data collected, and streamline several processes, but no
progress has been made toward implementing these projects. The Information Technology


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department has had other priorities that have prevented implementation. These projects
include:

   •   A comprehensive membership database that would enable the office to compile better
       information about the students we serve (demographics, recruitment and retention
       information, student persistence rates, graduation rates, etc.)
   •   A secure, web-based application that would enable chapter officers to easily update
       their chapter roster and officer information
   •   A web-based application that would enable chapters to record community service,
       philanthropy, campus and community involvement, and educational programming
       activities for the entire chapter and its members (similar to the Student Affairs
       Professional Activities Assistant)
   •   Automatically generated reports based upon the information entered into the database
       application

To assist with development of these applications and to improve our web presence, Fraternity
& Sorority Life is currently seeking a student from the School of Information Science and
Technology that is in need of academic internship credit. These projects need to be made a
priority within the office and within the division to ensure that accurate data is collected and
that the best service is delivered to students. If we are unable to attract qualified students to
assist with the development of these activities, there may be the option to outsource the
projects.

Goal 6 – Partnership with Students and other Stakeholders
The Office of Fraternity & Sorority Life is very closely partnered with the student governing
councils (Interfraternity Council, the newly formed Multicultural Greek Council, the National
Pan-Hellenic Council, and the Panhellenic Council). These councils are responsible for
coordinating the activities of all the fraternities and sororities represented on campus, and
provide a majority of services for these chapters (educational programming, risk management,
recruitment materials, etc.). The Office of Fraternity & Sorority Life provides advice and
assistance with these projects, but rely upon the students for a majority of the workload.

The Barr Report has made recommendations to form a stronger relationship among
fraternities and sororities, the office of Fraternity & Sorority Life, and alumni members. In
addition, performance criteria for continued recognition, benefits of recognition, and services
need to be clearly established. A mechanism to recognize and reward excellent performance
by fraternities and sororities also needs to be developed. The Barr Report is contained in the
Appendices.

The Office of Fraternity & Sorority Life is also responsible for advising two of the largest
university-wide events – Dance Marathon and Homecoming. A major goal of both these
committees has been to diversify participation in these events.

With the exception of the parade, Homecoming remains a predominately fraternity and
sorority dominated event. This year a stronger partnership has been formed with the Penn
State Alumni Association in an effort to better engage alumni in Homecoming events. As a
result of this partnership, several new events are being planned, including:

   •   Free Creamery Ice Cream for students and alumni at the Hintz Family Alumni Center
       before the Homecoming Parade,



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   •   A tailgating competition before the football game (categories include most spirited,
       best food, most elaborate, etc) with recognition at half-time for the winners, and
   •   Honoring the 50th year reunion class during the Homecoming Parade with a special
       float, a special recognition during the half-time ceremonies, and selecting the Grand
       Marshall from the reunion class.

In addition, the Homecoming Committee is trying to encourage participation from other
students and organizations in all the Homecoming festivities and events. The committee and
staff advisors have been in contact with the Paul Robeson Cultural Center Staff in an attempt
to unite the events planned by the Black Caucus and NPHC with the other homecoming
activities of the week. The Homecoming King and Queen selection process has been
reviewed to eliminate bias, and a more diverse panel of judges has been selected. The
committee is also in the process of planning a concert that will provide an alternative, late-
night activity after the football game on Saturday (similar to After Fest held during Arts Fest
weekend) for students and alumni in an attempt to reduce high-risk drinking behavior typically
associated with Homecoming weekend. The Homecoming Chair and the advisors are
currently evaluating the structure of the Homecoming Committee in an effort to more efficiently
operate the committee, to increase participation on the committee by non-Greek students, and
to evaluate all of the events sponsored by the Homecoming Committee.

Dance Marathon continues to be a source of great publicity and pride for Penn State
University. As the nation’s largest student-run philanthropy, the number of students
participating in Dance Marathon continues to rise. This year, there were approximately 700
dancers, over 260 student organizations, and over 2,500 student volunteers. Dance Marathon
2002 also set a new fundraising total of $3,613,178.61, eclipsing the 2001 total by just over
$5,000. The committee did not anticipate breaking the previous year’s total because of the
downturn in the economy and because of the aftermath of September 11, 2001. (See
Appendix A.1 for 2002 Greek totals)

While there is some concern by administrators about the size of Dance Marathon and the
pressure to “beat the previous year,” the Overall Committee never sets a monetary goal.
They realize that every dollar raised is beneficial. The staff of the Four Diamonds Fund
Advisory Board is currently evaluating its long-term financial position and looking at alternative
fundraising methods. The Dance Marathon Committee has also been at work addressing
some of the safety issues associated with its canister solicitation fundraising. Several issues
were raised by Commonwealth Campuses and parents about the safety and methods of
fundraising by Dance Marathon. The committee is currently reviewing ways to increase
solicitation safety, including the wearing of safety vests and requiring permits before
solicitation begins. The committee is also meeting with representatives from Commonwealth
Campus locations about their concerns that University Park students invade “their territory”
during solicitation weekends and their campus participation in the event. The committee is
also preparing workshops for all student organization Dance Marathon chairs that would
provide alternative fundraising ideas.

Goal 7 – Outcomes Assessment and Program Services / Evaluation
This is an area in which Fraternity & Sorority Life has not been successful. Collecting
accurate and timely data from fraternities and sororities has been difficult. In addition, the
type of data that is collected and how that data is used is currently being reevaluated.




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One major initiative, as recommended in the Barr Report, is the creation of performance
standards. This will require that extensive data be collected from all chapters on an annual
basis. Simplifying how this data is collected will be essential.

Appendix A.2 contains fraternity and sorority academic and membership reports from the
2001-2002 academic year.

Trends and Future Directions
Over the past 10 years, there has been a steady decline in fraternity membership both at
Penn State and on a national level. The decline at Penn State, however, has been more
dramatic. In order to reverse this decline, the Office of Fraternity & Sorority Life needs to
conduct an extensive assessment of perceptions of fraternities and sororities as well as
expectations of members. New marketing materials must be developed that present fraternity
and sorority life in a positive manner but, most critically, fraternities and sororities must alter
the methods they use to recruit students and change what they offer students.

Responsible use of alcohol at social events will continue to be an issue. Penn State
fraternities and sororities are not currently in compliance with established practices for
responsible use of alcohol at social events. The Office of Fraternity & Sorority Life and the
University Administration need to do a better job enforcing regulations and sanctioning groups
that continue to violate policies. While it is unrealistic to expect that high-risk drinking
behaviors will disappear, a better job must be done to educate students about high-risk
behaviors and about personal choice and responsibility when dealing with alcohol
consumption.

Increased alumni participation in fraternities and sororities is important. Chapters that have
more alumni involvement and participation are, generally, better performing chapters. It is
important to cultivate a network of advisors for all chapters and provide them with the
resources necessary to successfully advise a chapter.

Fraternity and Sorority Life needs to take a more proactive approach to dealing with
fraternities and sororities. Standards for recognition and a merit awards program will be
developed to ensure that fraternities and sororities maintain the highest standards. The
University anticipates supporting recognition programs and services that will help fraternities
and sororities achieve their goals.



                                   Student Development
                               LGBTA Student Resource Center

EXECUTIVE SUMMARY
The 2001-2002 academic year was a time of new beginnings and many changes for the
Lesbian, Gay, Bisexual, Transgender and Ally (LGBTA) Student Resource Center.
Opportunities were provided for the expansion and increased visibility of resources and
services provided to the Lesbian, Gay, Bisexual, Transgender and Ally communities at Penn
State University.

Originally, the LGBTA Resource Room opened its doors on January 31, 1994 as a unit within
Educational Equity. The LGBTA Student Resource Center’s presence on the University Park
campus is a result of a recommendation made by the Commission on Lesbian, Gay, Bisexual


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and Transgender Equity in 1992 and Student Affairs commitment to improving the
environment on campus for all students. With the change in reporting from Educational Equity
to Student Affairs, came a name change from the LGBTA Resource Room to the LGBTA
Student Resource Center. An increase in funding and space also occurred during this
transition. In November of 2001, the Center’s first full time Director was hired to provide even
further resources for students and campus community in the areas of programming, advising
and education.

The Center continues to work collaboratively with Educational Equity who provides funding to
the office for the LGBT Support Network, Straight Talks class and the LGBT Lecture Series.

VISION
The Penn State University Lesbian, Gay, Bisexual, Transgender and Ally Student Resource
Center envisions a campus where LGBT people feel welcomed and are included in every
aspect of the PSU community. LGBTA Student Resource Center envisions critically
transforming higher education environments so that lesbian, gay, bisexual and transgender
students experience equal opportunity in every respect.

MISSION
To assist the entire Penn State University student community in ensuring the inclusion
of LGBT persons and in eliminating homophobia and heterosexism at Penn State
University by providing a comprehensive range of direct service, referral,
programming, outreach and education.

Goals & Values
• Coordinate with and provide support to units and departments serving the lesbian, gay,
  bisexual and transgender student communities in higher education

•   Advocate for institutional policy changes and program development that recognize the
    needs of lesbian, gay, bisexual and transgender individuals

•   Provide a welcoming, safe and confidential space

•   Provide referral services to organizations, services and agencies on campus and in the
    surrounding communities

•   Maintain active communication with campus LGBT student and staff organizations, alumni
    associations and academic programs

•   Educate the campus community that all sexual and gender identities should be valued
    equally and seen as contributors to the diversity of the campus as a whole

•   Provide resources in the form of library materials, computer access, study space,
    clipboards for posting information, web page links and events page, and knowledgeable
    staff

•   Coordinate and instruct Straight Talks peer counseling class for credit in the Bio
    Behavioral Health department




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•   Support efforts to eliminate discrimination on campus based on sexual orientation and
    gender identity


MOST SIGNIFICANT ACHIEVEMENTS
The placement of the Department under the Student Affairs/Student Development umbrella
and the hiring of the full-time Director to meet the needs of the campus LGBT
studentcommunity were major achievements for the Department. These achievements
allowed the Center to accomplish the following during its first 8 months.

The first project was to form a search committee and hire an office manager. A successful
search added Neda Thompson to our staff. She has made a smooth transition in the office
providing much needed support for the Department and Director as well as helping to provide
a warm and welcoming environment for students.

The LGBTA Student Resource Center has established networks among the other Student
Affairs units and across campus. These relationships will allow for better collaboration in
programming and resources provided to the campus. The Center has co-sponsored many
events and programs in its first year and has set an agenda to increase efforts for the next
academic year.

Another area of achievement during the 2001-2002 academic year was our expansion of
library resources and the cataloging of all books in the collection. This project took many
months and student hours to complete, but the end result will allow access to the library by
patrons through our web site. The materials will be available through a search by title, author,
subject or call number.


EDUCATIONAL PROGRAMMING/ACTIVITIES
Educational programming is a key component to the outreach and services provided by the
LGBTA Student Resource Center. Keeping in line with the programming priorities that had
been established, we set-up speakers for the 2002-2003 Lecture Series and co-sponsored
2002 Pride Week activities with Lambda Student Alliance and Allies. We added an LGBTA
Film Series program that included topics addressing homophobia in the African American
religious community and LGBT concerns within the Jewish community. The first formal
Lavender Graduation Celebration was established and co-sponsored with the Commission on
LGBT Equity.

The Center also focused on outreach efforts, designing a new Center brochure to be
distributed throughout the campus. The staff and Director have also made efforts to outreach
to other units and departments that serve students on campus. The Center also hosted a
campus and community wide Open House on April 3, 2002, which was attended by more than
150 guests.


BASIC SERVICES
The LGBTA Student Resource Center provides a comprehensive range of services and
support for the LGBTA campus and community. First and foremost, we strive to create a safe
space. We provide educational programming through the LGBT Lecture Series, LGBTA Film
Series, and co-sponsorship of a variety of programs with other offices and departments. We
also provide educational programming and support services for students, staff, faculty,


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administration and the surrounding community. We provide resources in the form of research
and library materials.

The Center is responsible for the Bio Behavioral Health class ‘Straight Talks’. ‘Straight Talks’
is an educational outreach program that provides peer education training for students. The
class teaches students to educate the campus around issues of homophobia and
heterosexism.

Outreach is also provided through educational trainings to other campuses and departments,
as well as the publication of a newsletter called the OutRider. The OutRider is published two
times a semester by student interns who receive credits through the English department
internship program.

The Center is developing a web site for further resources and information. Support services
are provided to the LGBT Support Network by maintaining their web site, offering assistance
with their budget and hosting monthly meetings in the Center.


HUMAN RESOURCES
All of the current staff in the Center was hired in the last eight months. Allison Subasic was
appointed as the Director and Neda Thompson was hired as the Office Manager. The
Graduate Assistantship went to Naomi Shoss, and two undergraduate students held positions
as interns receiving credits toward their graduation. The Center maintains a volunteer program
that allows students to assist with office activities and become more involved in our day-to-day
operations. The two undergraduate student interns provided support with the “Straight Talks”
program, production of the newsletter and coordinating activities of the volunteers.

Both the Office Manger and Director have taken part in staff development. The Director
completed the Mastering Supervision series, and took a variety of IBIS classes as well as
attended all Student Affairs staff development days and presented a workshop to other
Student Affairs professionals in the Spring. The Director sits on various campus committees
such as the Retention and Recruitment Committee-HR, Hate Crimes Advocate Committee-
Educational Equity, and serves as an ad-hoc member of the Commission on LGBT Equity.
The Director also attended three conferences this year, The National Gay and Lesbian Task
Force Creating Change Conference, NASPA Regional Conference and the Campus Sexual
Assault Conference in New Jersey.

Neda Thompson’s professional activities have included taking part in all Student Affairs staff
development days and IBIS classes to add to her budgeting skills. She hopes to continue to
work on computer skills, CQI training and attend events and programming that the
Commission for Women offers during the next academic year.

FACILITIES, SPACE AND EQUIPMENT IMPROVEMENT ACTIVITIES
The Center physically moved from Grange Building to Boucke during the beginning of fall
semester 2001. The move allowed the updating and expansion of equipment and resources.
The new Center, located in 101 Boucke, is significantly larger than the previous office space in
Grange. All materials related to the LGBTA Student Resource Center were transferred to the
new facility. Student Development purchased office desks and equipment and the graduate
assistant was in charge of unpacking the library and setting up the Center.




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The Center has been widely supported by the campus community in many ways. Departments
and groups have donated books, furniture and equipment. The LGBT Support Network
donated a new Dell computer to the Center that was given to the Office Manager. The Office
of Residence Life donated a new couch to the Center. The couch has helped to create a more
comfortable space for students. Many staff, faculty, alumni and community members donated
books and materials to the Center to increase our resources and the Center purchased many
start-up items.

A friendly and inviting space for patron use has been created.. A rainbow theme is evident
throughout the office that brightens the Center and provides a sense of pride toward the LGBT
community.


COMPUTER INFORMATION SYSTEMS AND DATA ANALYSIS
The LGBTA Student Resource Center has opted to place the library, support network and
resource lists on Access database programs. These database programs will be linked to the
departmental web page and allow changes to be made at a departmental level. It is hoped
that the databases will also allow us to check library materials out and in on-line through a
backend computer program to our web page. Once in place, this new system will greatly
increase the ability of office staff to keep the web site current and provide better service and
resources for patrons.


PARTNERSHIP WITH STUDENTS AND OTHER STAKEHOLDERS
The LGBTA Student Resource Center has partnered with students and other stakeholders on
many endeavors. The Center offers a student volunteer program, which provides an
opportunity for students to actively participate in the functioning of the Center. Also the
Center co-sponsors various events throughout the year with student groups and the Director
attends LGBTA student group meetings to present materials, offer assistance in their activities
or discuss ways to make sure the Center is providing services the students find useful.

The Director also attends all meetings and activities of the Commission on LGBT Equity.
When possible, the Director also attends the Commission on Race and Ethnicity and
Commission for Women. Many of the events that the Center provided this past year were
done in collaboration with the Commission on LGBT Equity, such as the Lavender Graduation
Celebration and work with the LGBT Support Network.

Links to LGBT staff, faculty and community group activities through our web site, events
calendar, clipboard space and regular emails are also provided. This outreach is another
source of resources for those invested in the Center. Providing a method for different parts of
the LGBT community to stay linked to and access information of other groups is a way to
create a sense of community and inclusion for a part of the campus community that may
otherwise feel ostracized or excluded.

The Center also plans to start an Advisory Board by the fall of 2002 to increase outreach and
provide resources for all of our constituents and stakeholders.


OUTCOMES ASSESSMENT AND PROGRAM/SERVICES EVALUATION
The Center has been working on setting up assessment tools for various office activities.
Beginning in December 2001, a daily walk-in log was created to track the number of patrons


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using the center and also to find out if they were students, staff, faculty or community
members. (See attachment chart B). Overall, we found primary users of the center to be
undergraduate students.

A total of 2,669 patrons visited the Center from December 11, 2001 through July 19, 2002;
2032, 76% of the patrons, were undergraduate students, 391, 15%, were staff, 109, 4%,
were graduate students, 84, 3%, were community members and 53, 2%, were faculty.

The numbers are very encouraging and the plan is to increase them during the next year by
targeting programming and outreach efforts to groups that may currently be underrepresented
in the Center.

In other assessment efforts, surveys will be used to assess programming activities in the
2002-2003 academic year. We will be working with the standard Student Affairs Research and
Assessment surveys for programming from the Pulse Office starting fall 2002.


TRENDS AND FUTURE DIRECTIONS
In a sense the Center is a new office with new initiatives and an expanded picture for future
endeavors. Some of the trends over the last year have coincided with this, as new
programming initiatives were started and the work continues to increase the visibility of the
Center and services on campus.

One incident in particular led to a trend of communication difficulties between students and
administration that was often hard to navigate. At the end of the last academic semester, three
students from the LGBTA community received death threats through their email accounts. The
result has been an increased fear for personal safety and tension between administration and
the students around issues of response when hate and bias related crimes occur. The
perpetrator of the incident turned out to be a minor in another state, but the repercussions of
the incident have added to a sense of mistrust and fear among the students. The
administration is working to form a new staff position for students to report hate or bias related
incidents. Students will be able to report incidents directly to this individual who would work as
an advocate to make sure the resources they need are being met. The position will be housed
under Educational Equity and located in the Multi-Cultural Resource Center. Three LGBTA
students have been appointed to the committee to work on seeing this position come to
fruition. Throughout this terrible situation, the staff of the LGBTA Student Resource Center
continued to have an open door policy and have worked to resolve issues that have come as
a result of the death threats.

The LGBTA Student Resource Center Director and staff will continue to work with the
students and administration to ensure that the needs of the students are being met to the best
of our abilities and that LGBTA student voices are heard. Through improved communications,
we hope that better services will be provided.

 The Center looks forward to the expansion of many of its services over the next few
academic years. An Advisory Board will be started during the fall 2002 semester with
representatives from all groups who consider themselves to be stakeholders. Students, staff,
faculty, and community members will all be asked to serve a two-year appointment on the
Board. The first charge will be to do an assessment of the Center. The Board will be doing a
standard Council for the Advancement of Standards in Higher Education (CAS) assessment
for LGBT Resource Centers, along with interviews of various focus groups to make sure the


                                                                                                12
Center is on target with the needs of the campus. The Advisory Board will then work on a
three to five year strategic plan that will include development activities, programming and
outreach and the expansion of the Center staff to include an Assistant Director/Programming
Director and increased student staff.

Increasing outreach and visibility will also be a priority for the Center and it’s staff. A focus on
incoming students, and staff and faculty that work with students, will help to create a more
welcoming and supportive environment on campus. The Center also plans to include growth
in other key areas for the department in the upcoming strategic plan. This would include more
permanent funding for student intern positions and permanent funding for the office manager
position.

Overall the Center has had a very successful first year in its new home in Student Affairs. The
success can be contributed to the committed staff and students that have taken part in our
activities. A great deal of thanks is owed to the campus departments and units that have
helped with events, co-sponsored programs and supplied the Center with needed equipment
and furniture. And the most important thanks goes to the students and community members
that have used the Center and contributed to the feeling of community. Without them, we
would not be a Center at all.



                                      Off Campus Living
                                     Strategic Plan Update


Summary
The Office of Off Campus Living functioned as an entity within the office of Fraternity &
Sorority Life in 2001-02. The staff assistant received information about apartment listings via
email, fax, phone, and walk-in traffic. Listings were posted on the website weekly, usually on
Wednesday and Friday mornings. Tenant complaints were used as reference to answer
inquiries about reliability of local realtors. Although these reports are confidential and never
published, if inquiries were made we were able to confirm that there were X complaints about
maintenance for ABC company in the last three months, for example. No recommendations
for specific vendors were made, and potential renters were cautioned to read the lease,
question anything they didn’t understand, talk to current tenants whenever possible, and
before signing to bring their lease to the attorney for students if they had any unanswered
questions. Tenants with roommate issues were referred to mediation services when
appropriate, or to the attorney when necessary.

As always, many of the calls received were from parents with questions about availability or
concerns about realtors. Inquiries were directed to our website and that of the Centre Daily
Times for listings of available housing, to check the complaint file, or direct them to the
Borough of State College Codes Office when necessary. Many emails were received from
international students seeking housing information and guidance. The staff of Off-Campus
Living were happy to be able to be of service to those students, who frequently don’t have the
opportunity to travel to the area to search for housing, by providing not only the website
bulletin board but also general information about schools for their children, where to find street
maps and locations, what kinds of community services are available, and campus contact
information.




                                                                                                   13
Again this year, the Office of Off Campus Living sponsors a two-day Annual Housing Fair, with
help from USG’s Department of Town Affairs and the Campus Commonwealth Student
Government. All Penn State campus Student Affairs directors were notified about the Fair
and encouraged to provide transportation for those students who were change of assignment
to University Park the next academic year. Those students were sent a post card with
Housing Fair information during the winter break so that they, and their families, had ample
time to make arrangements to attend. Local realtors and apartment management companies
were invited to attend the Fair and dispense information about their buildings. Many provided
bus or van transportation to their sites from the Fair. No leases were signed or deposits taken
at the Fair, which is for information only. Off-Campus Living brochures were available, space
was provided for Student Legal Services to display their fliers, and with the loan of THON’s
wagon popcorn was available to all visitors. The Centre Daily Times published their Housing
Guide in conjunction with the Fair and made copies available to all visitors. Local businesses
provide water coolers, items and gift certificates to be used as door prizes, and bagels and
donuts for vendors’ morning coffee breaks. A sandwich shop donated six-foot subs for vendor
lunches for both days of the Fair again this year. With the help of a local radio station road
show, as well as fliers and newspaper ads, the Fair was well advertised and all donors were
publicly thanked. Due to early signing of leases, Housing Fair attendance was down to just
under 3,000 students this year.


Vision, Mission
To assure that every Penn State student seeking information about living off campus has the
opportunity to freely access accurate, unbiased, and timely information; to provide assistance
and information to students seeking housing off campus; to provide assistance and
information to students with general questions about their rights and responsibilities as
renters; to provide a listing service to aid students in their search for housing off campus,
without regard to race or ethnicity, religion or creed, gender or sexual preference, or handicap.


Most Significant Achievement
  • 17th Annual Housing Fair, January, 2002, hosted 35 vendors and over 2,700 visitors
  • Vendors reported an average of 295 visitors to their tables, allowing a diverse
      population to access information about housing opportunities
  • Evaluation forms provided important feedback so that we can better serve the students
      seeking housing for the next academic year.




Community Focused Activities
    a. Copies of website bulletin board sent to Kinko’s copies for distribution, allowing
        those with no opportunity to print the website bulletin board the chance to obtain
        information outside regular Off-Campus Living office hours.
    b. Copies of website bulletin board sent to Temporary Housing, Inc. of State College
        where students or community members in crisis may find new, safe housing in a
        convenient location.
    c. Student and community interaction with staff concerning housing issues remained
        steady




                                                                                                14
   Basic Services
   a. The OCL website registered another 11.5% increase in the amount of advertising on
      our bulletin boards
          1.      Website visits originated in US, France, India, Japan, S. Korea, Australia,
                  UK, Italy, Spain, Africa, Central America, Middle East, Caribbean Islands,
                  Asia
          2.      Average hits on weekdays is 4,812; on weekends 5,012
          3.      Activity is highest on website in early afternoon hours
   b. Bulletin boards on website are updated 2-3 times/week
   c. Links to realtors continue to grow on website
   d. Links to Off Campus Living staff remain on website
   e. Free Notary Public services were added for students

Human Resources
Jean Welling
      Staff Assistant
           • Member Penn State Association of Educational Office Professionals
           • Member Pennsylvania Association of Educational Office Professionals
           • Notary Public
           • Continuing participation in staff and personal development programs, and in
              part-time pursuit of undergraduate degree


Facilities, Space, and Equipment-Improvement Activities
            • Glass enclosed bulletin boards display print-out of website bulletin boards

Computer Information Systems and Data Analysis
         • Web traffic reports are available to staff to assist in website analysis


Partnerships
          • Commonwealth students and their families notified about Annual Housing Fair
             during winter break
          • Student Affairs Personnel notified about Housing Fair, sent information to use
             in campus newspaper advertising
          • Commonwealth students have access to website listings and easy contact to
             the office
          • CCSG, along with DOTA help in planning Housing Fair
          • Undergraduate Student Government’s Department of Town Affairs Apartment
             Guide is on line

Trends and Future Directions
         • Interactive listing form for website is a challenge still pending
         • Use of website continues to grow for student housing searches and advertising
                o Major source of information for international students
                o Email has become major form of communication
         • Realtors use service to notify students of openings
                o Charging a nominal fee to realtors for advertising could be a source of
                   revenue for the department




                                                                                                15
           •   Dr. Carter continues to attend Realtors Group meetings, building trust and
               interaction with apartment owners/managers
           •   Working to increase participation in the Annual Housing Fair by increasing
               communication between the Office of Off Campus Living and the realtors in
               downtown State College who provide student housing
           •   Working to increase the information available on the Off Campus Living
               website




                                STUDENT DEVELOPMENT
                                 PennStatesPromise.Org
                         America’s Promise- The Alliance for Youth


Executive Summary
America's Promise - The Alliance for Youth is a nonprofit organization, championed by Colin
Powell, whose mission is to mobilize people from every sector of American life to build the
character and competence of our nation's youth. America's Promise was founded at the
historic Presidents' Summit for America's Future in April 1997, when former Presidents
Clinton, Bush, Carter and Ford challenged the nation to make youth a national priority and
commit to a united effort to fulfill the 5 Promises To Young People, which are:

1. Mentor – Ongoing relationships with caring adults
2. Protect – Safe places and structured activities during nonschool hours
3. Nurture – A healthy start from birth to 18
4. Teach/Learn – Marketable skills through effective education
5. Serve – Opportunities to give back to their communities through service

Penn State has signed a letter of commitment with America’s Promise to become a University
of Promise. Penn State is among 51 higher education participants, and is the largest
University to make the commitment to America’s Promise. Two Big Ten institutions are also
Universities of Promise - The Ohio State University and University of Minnesota. A University
of Promise is a higher education institute committed to providing programs and resources that
help fulfill the 5 Promises to children and young people in communities surrounding their
campus. By making this commitment, Penn State will dedicate its unique skills, talents,
abilities and resources to improving the lives of Pennsylvania's youth.

Penn State recognizes that children and youth are a critical part of our efforts for “Making Life
Better” for Pennsylvanians, and indeed the nation and global community. Penn State has a
long established presence for providing quality youth-centered programs and services.
America’s Promise, coupled with Penn State’s resources, will significantly enhance the lives of
youth, adult mentors and resource personnel.

The purpose of ‘Penn States Promise’ is to develop an integrated communication framework
through which we can better coordinate and track the many children and youth-centered
initiatives of the University

Within the last 1 ½ years, America’s Promise has begun to realize the importance of
partnerships with institutions of higher education. There is no financial cost to such an


                                                                                                16
alliance. The university benefits through communication and marketing strategies that foster
higher participation in university sponsored programs for youth, and enhance the potential for
cross-fertilization among the programs.

The long-term goal is to enhance our University’s visibility, efficacy and outreach to youth as
part of the “Penn State Promise”.

Significant Achievements
Penn State is officially recognized as a University of Promise.

Becoming a College or University of Promise
      Through a fellowship with the Kennedy School at Harvard University, and with the help
      of an Advisory Committee composed of higher education partners, America’s Promise
      developed a manual to assist prospective Colleges and Universities of Promise in the
      development, implementation, and fulfillment of their commitments. The manual
      incorporates success strategies and best practice programs, as well as case studies
      from Colleges and Universities of Promise providing the Five Promises and partnering
      with their communities. Penn State is a case study for several success strategies and
      best practices, including alumni association involvement.

(Steps taken to achieve goal)
    1. Convened an alliance team that represents the units currently delivering high-quality
       services for children ages 0-18.
    2. Drafted a Penn State Promise and worked with America’s Promise team in
       Washington D.C. to be recognized.
    3. Conducted an efficiency analysis to discover programmatic gaps recommended
       instances where units could partner for more efficient and effective program delivery.
    4. Generated a specific course of action for 2001-2002 that includes an opportunity to
       establish a consortium for action.

Demonstration Site
  Penn State is the only university recognized as a demonstration site. As a demonstration
  site, we will help fulfill all Five Promises for a critical mass of area youth as well as provide
  a model for other colleges and universities to follow for successful implementation.

Enhancing the Ability of Land Grant Colleges and Universities to Serve Their Communities
      Published by Harvard University and America’s Promise, this research paper makes
      the case for why state universities should conduct a university-wide inventory of
      resources devoted to outreach, enabling them to expand and align their efforts with the
      Five Promises to reach more children and youth in the surrounding community, also
      statewide. Included, are recommendations on how state universities can undertake the
      outreach inventory to ensure the compilation of a comprehensive catalogue of
      resources and programs, and the utilization of the information for maximum community
      benefit. Penn State’s Promise is a case study.

Sears Grant
Penn State received a $25,000 grant from America's Promise (funded by Sears) to assist with
the infrastructure and continued Penn State Promise effort.




                                                                                                  17
University Promise Stations
A University Promise Station is an Internet-based “gathering place” where a university
community can share information, ideas, events and other resources supporting the children
and youth in the communities surrounding its campuses. University Promise Stations feature
many useful tools, including a searchable database that will house volunteer opportunities and
university resources, young leaders section, news items, calendars of events, research and
tracking. Penn State is the pilot University of Promise working with America’s Promise to
design the functions and feel of a University Promise Station, designed specifically to engage
university campuses in the work of serving young people. Penn State will launch
www.pennstatespromise.org in September 2002.

Penn State Promise Video
The Promise video is a 7-minute professional documentation of what our initiative entails.

For years 1 & 2, we intend to:
   1. Operationalize our definitions of each of the promises so that we have common
       understanding across university locations and departments. To become a
       member of the network, the project or program will need to be ongoing and repeatable.
       The Coordination Team, consisting of representatives from the student body and from
       administrative units across the university, will set the standards for inclusion under
       each of the five promises.

   2. Market network programs with consistent, ongoing efforts. Each month, a
      network program will be targeted for media attention, including articles in the local
      newspaper and in the faculty staff news vehicle, Intercom. PSA’s encouraging people
      to get involved with programs will be recorded for broadcast over local radio.

   3. Establish a website on the university server to announce activities relating to
      the university of promise network and to encourage identification of additional
      projects and programs. We will work with the national office of America’s Promise to
      make our website a Promise Station, designed to include custom pages for each of the
      22 geographically dispersed Penn State campuses.

   4. Complete a resource assessment to document all programs currently in place
      across the university. A letter will be sent to deans and department heads from Dr.
      Spanier supporting the university of promise and asking recipients to help us identify
      projects or programs relevant to the five promises. This information will be available in
      print format to all members of the network, and on our website. Departments and
      student organizations wishing to affiliate with the network will have the option of
      reporting through a standardized form either through print or web format. (see
      Appendix C)
   5. Encourage each network member to identify program enhancements for the next
      academic year, and a strategy for accomplishing their objectives. Enhancements
      may include increases in program delivery personnel, increased participation by youth,
      research into effectiveness of programs, or collaborations between existing programs.

The Coordination Team has determined that we cannot fully address this objective until we
have the data-base in place. Submitted projects will be categorized under each of the five
promises for youth. Beginning in the middle of year two and continuing through year three,
the Coordination Team will seek partners willing to fulfill identified needs.


                                                                                              18
Our year one plan completed:
   • Mailing letter from President Spanier with program data sheets
   • Creating a website where people can also fill out program data sheets
   • Highlighting one network project per month in a targeted press release
   • Establishing a university-wide Promise Station


                                STUDENT DEVELOPMENT
                             STUDENT & FAMILY ASSISTANCE

Summary:
Student and Family Assistance is the primary contact point for families and students in case of
emergency or illness. Calls made to faculty on students missing class was lower this year.
The number of students needing to be located due to a family emergency was higher (See
Appendix C).

Student and Family Assistance is notified of and process all information on student deaths
(See Appendix C.1). The past year saw highly publicized student deaths. A CQI Team
worked to clarify the roles of campus units in handling enrollment, financial and support issues
for the families of deceased students.

The Crisis Hotline, 863-2020, is staffed by Lion Support members from 5:00 p.m. thru 8:00
a.m. 7 days a week. Student and Family Assistance staff answer calls during the normal
work week from 8:00 a.m. to 5:00 p.m.

In order for a student to become a member of the Lion Support Organization, they first must
apply, undergo an interview, and be accepted into the Counselor Education 304 class. There
were 47 students who were accepted into CnEd 304, and of these 46 were accepted into the
Lion Support Organization. The class has speakers on the following topics: diversity,
multiculturalism, racial identity, student development, sexual assault, sexual harassment,
LGBTA issues, religious diversity, drug and alcohol issues, sexual health, crisis intervention,
and counseling skills. Counselor Education 304 students were educated on campus
resources for referencing and referrals of students who call for assistance with personal
issues and request information regarding the University (See Appendix C.2). Thirteen Lion
Support students graduated spring semester 2002.




                                  STUDENT DEVELOPMENT
                                STUDENT LEGAL SERVICES

Summary:
As the sole, free provider of legal consultations for the 40,000+ students at University Park
and the grand total of 80,000+ PSU students at all campuses, the six year effort of the
attorney for PSU students remains intact and the service’s critical need remains unchanged.
With a primary mission of ensuring that all students receive immediate attention to legal
concerns in order to make their most informed decision and/or selection of a proper course of




                                                                                                19
action, the attorney, with timely and diverse legal consultation support, continues to ensure
that students remain focused on achieving their academic, career and personal goals.

As in previous years, the attorney operates primarily during the Fall and Spring semesters, the
months of mid-August to the first of June, twenty hours each week, which includes weekends,
late night weekday hours, and daylight hours. Services provided consisted of ½ hour
appointments for consultations with a normal maximum of 40 appointments per week.
However, numbers totaling up to sixty students in one week did occur due to multi-client
meetings in a session. Students were assigned ½ hour appointments, either face to face of
by phone, by was of scheduling out of the Assistant Vice President’s office. The total number
of students seen by the Attorney totaled just under 1000 and is described below.

Required Continuing Legal Educational training provided by the Pennsylvania Bar Institute, as
well as various diversity training programs offered by the University, were taken throughout
the year thereby ensuring that the services offered to students were current in scope and
content of information.

It has been recommended that computer commercial support programs be added to ensure
that limited research may be made available for the attorney during consultations. Problems
concerning confidentiality remain when using technology. However, locally provided
commercial support programs may reduce paperwork while increasing professional
performance. Access to Lexis/Nexis through the Paterno Library is being researched to
increase the attorney’s performance. The assurance of negating potential representation in
lieu of consultation must remain at the forefront when using such technology.

Major areas of legal concern for students, well over 50%, include landlor/tenant law related
issues, misdemeanor offenses, and law/law enforcement career questions and concerns.



# of Student/Clients          Actual Subject
 Case Categories              of Case Category                          Comments

       ( 38)                  Auto Accidents and Repairs                Info./Counseling
                              Auto accidents
                              Bus accident
                              Injury from auto accident
       ( 5)                   Business Law                              Info./Counseling
                              Starting a business
                              Patent law
                              Stolen web server name
                              Information on the law
       ( 42)                  Consumer Law                              Info./Counseling
                              Consumer Issues
                              Refund from an Air Line
                              Phone Company
                              Car dealership dissatisfaction
                              Down town business
                              Customer service dispute
                              Stolen credit card
                              Stop payment on a check


                                                                                                20
         Credit card fraud
         Insurance bills
         Problems with a moving company
         Loan
         Problem with a rental company
         Injury sustained at a local salon
( 9)    Debt Counseling                        Info./Counseling
         Financial advise
         Debt Counseling
         Bankruptcy
         Student Loans
( 7)    Document Certification                 Info./Counseling
         Contract for job
         Office of Disability Services
          Will preparation
( 13)   Employment Law                         Info./Counseling
         Employment
         Reference check
         Lost job
         Employment application
         Wrongful dismissal
         Summer job internship
         Discrimination at work
( 22)   Family Law                             Info./Counseling
         Insurance for child
         Adoption
         Family issues
         Civil suit concerning PFA
          Divorce
         Child Custody
( 17)   Immigration                            Info./Counseling
         Immigration follow-up
         Visa questions
(230)   Landlord/Tenant Issues                 Info./Counseling
         Subletting
         Security Deposit
         Landlord issues
         Lease Agreement
         Habitability of apartment
         Realtor Issues
         Tenants rights
         Information to break lease
         Follow-up
         Eviction
         Soldiers and Sailors Act Harassment by landlord
( 40)   Magistrate Court Procedure             Info./Counseling
         Preparation for a Hearing
         Small Claims Court/ Civil suits
         Expungement                           Info./Counseling
         Appeal of Suspension
         Recent sentencing


                                                                  21
        Being sued
        Pressing charges
        Pending charges
        Questions about Appeal
(165)   Misdemeanors/DUI                       Info./Counseling
        Citations
        Fake I.D.
        DUI
        Buying/Furnishing Alcohol for a minor
        Underage Drinking
        Underage transportation of alcohol
        Simple assault
        Possession/underage drinking
        Alcohol possession
        Witness to drunk driving
        Drug possession
        False information to police
        Public Drunkenness
        DUI follow-up
        Citation noise/cursing
        Disorderly conduct
        Boyfriend accused for holdup at gunpoint
( 29)   Roommate Disputes                      Info./Counseling
        Variety of Disputes
        Roommate dispute follow-up
        Delinquency in rent payment
( 4)    Summary Criminal Offenses              Info./Counseling
        Theft charges
        Criminal charges
        Warrants
( 15)   University Issues                      Info./Counseling
        Judicial Affairs Hearing
        USG Issue
        Accused of cheating
( 35)   Vehicle and Traffic Offenses           Info./Counseling
        Traffic citation
        Renewal of driver's license info.
        Multiple tickets
        Speeding Ticket
        Traffic appeal
        License information
(317)   Other Issues not fitted for above      Info./Counseling
         categories
        Personal injury
        Confidential/Personal
        Legal matter
        Letter of Recommendation
        Letter received in mail
        Sexual assault charges
        Sexual harassment
        Numerous issues


                                                                  22
                              Police brutality/charges
                              Trouble with police
                              Career in law enforcement
                              Trial advice
                              Follow-up
                              Legal career
                              Police charges
                              Bounced check
                              Interview for class
                              Pet ownership
                              Power of Attorney
                              Legality of request
                              Information on law
                              Suspension from Penn State
                              Parking policies
                              Organizing a trip
                              Estate settlement
                              Car registration
                              Someone borrowed money
                              Citation and was injured
                              Payment of legal bill
                              Veteran's Issues
                              Legally binding contract
                              Military issue/sexual harassment
                              Insurance
                              Apartment vandalized
                              Questions about police interrogation
                              Roommate caught selling/police harassment
                              Requirements for graduation
                              Someone using student's name and social
                                security number to open accounts
                              File complaint against police officer
                              Money
                              Possible fraud
                              Withdrawal from school causing legal problems
                              Arrested
                              Appeal for Student Aid


**Note: with hundreds of additional emails/calls with students, total number of contacts would
easily be well over 1500


                              STUDENT DEVELOPMENT
                       AT& T CENTER FOR SERVICE LEADERSHIP


VISION:
The AT&T Center for Service leadership, through educational programs and guided
experiences, encourages students to become socially conscious leaders and responsible



                                                                                             23
citizens. We strive to be a source for leading edge information, education, consultation, and
support regarding service-leadership, activity for all members of the greater Penn State
community.

MISSION:
The AT&T Center mission is to educate, serve, and advise students and student organizations
in their efforts to develop richer out-of-the-classroom experiences. Through programs and
educational opportunities the Center helps to identify and develop leadership potential and
citizenship values among students.

GOALS:
Goals for the Center are: 1.) to provide students with educational experiences through
teaching, advising, and mentoring as well as programs, workshops, consultations, and
community service and leadership opportunities, 2.) establish strong partnerships with non-
profit agencies in Centre County – strengthening the link between the University and the
community through volunteer assistance and service leadership; 3.) collaborate with Penn
State faculty members in developing ways to incorporate service leadership opportunities into
the curriculum; 4.) build and maintain a respectful, civil, and socially responsible University
community through advocacy, diversity education, crises intervention, proactive initiatives,
and increased awareness; 5.) develop an integrated system-leadership program consistent
with our model of leadership development, public service, and public scholarship; and 6.)
employ diverse staff members who remain current in their fields through participation in staff
development activities.

MOST SIGNIFICANT ACHIEVEMENTS:
  • OSU/PSU Day of Service: Two hundred students and ten staff from Ohio State
     University and Penn State participated in a day of Community Service at the Penn
     State University. The event started out as “Make a Difference Week”. The students
     attended a welcome session, dinner in the HUB eateries, tour by the Lion
     Ambassadors, Late Night Penn State on Friday. The students volunteered their time
     on Saturday at fifteen service sites. Following the service sites, the students shared a
     tailgate and attended the football game.

GOAL 1 – EDUCATIONAL PROGRAMMING/ACTIVITIES
Diversity-focused activities/programming
   • Power Sourc’ers presented “Ethical decision making case studies” at Aim High
        Weekend at the Penn Stater Conference Center.
   • Power Sourc’ers presented “Group motivation & effective teamwork at the Lion Share
        Retreat.
   • The Leadership Development Series contained some of the following workshops:
        Making Ethical Decisions, Women in Leadership, American Indians, Identity,
        Stereotyping & the Media.

Community-focused activities/programming
  • OSU/PSU Project. Students from Ohio State University and Penn State collaborated
     in a Day of Service that sent over 200 students into the community volunteering their
     time.
  • Hope for Kids. Hope for kids has a special project called “Holiday Angels” in which a
     child writes his/her wish on the angel and the students of Penn State purchase aNd




                                                                                                24
       wrap those gifts. Forty (40) members of Lion Share and friends of the AT&T Center for
       Service leadership participated.
   •   AIDS Project. The AT&T Center for Service Leadership assisted in putting together
       baskets for families that need help for Thanksgiving. The Center provided seven (7)
       baskets.

Academic Alliances:
   • Two members of the Power Sourc’ers presented “Leading with Purpose” at the Penn
      State Regional Leadership Conference.

GOAL 2 – BASIC SERVICES
  • The Leadership Development Series consisted of 12 workshops during the fall and
     spring semesters.
  • 79 students attended the Leadership Development Series in the Fall semester; 22
     received certificates of participation.
  • 92 students attended the leadership Development Series in the Spring Semester, 12
     received certificates of participation.
  • The Power Sourc’ers conducted 16 leadership development workshops in the
     academic year.
  • 28 students participated in the Leaders Emerging Today program
  • A record high of 1457 students took part in our volunteer programs that provided
     opportunities to work with children, the elderly, health issues, at risk youth, physically
     disabled individuals, environmental issues and animals.
  • The Pennsylvania Service Leadership Conference was held in February at the Penn
     Stater Conference Center & Hotel. The there was “3 Dimensions of Leadership: Mind,
     Body and Spirit”. Nance Lucas, Ph.D., Director of the James MacGregor Burns
     Academy of Leadership, University of Maryland, College Park was keynote speaker.
     There were 185 attendees.
  • Nittany Pride honored Gary Rifkin. Gary met with student organizations and with
     student representatives from those organizations that he had been involved with
     during his undergraduate years at Penn State.

HUMAN RESOURCES
Reporting lines for the AT&T Center for Service Leadership have changed. No longer a
department with Student Development, starting July 1, 2002 the Center is a part of Unions
and Student Activities.




                                                                                              25
Appendix A: Barr Report and Student Affairs Response

                                   FINAL REPORT
                                CONSULTATION VISIT
                         THE PENNSYLVANIA STATE UNIVERSITY

                                       Margaret J. Barr
                                     Professor Emeritus
                                   Northwestern University

        This report summarizes the visit to The Pennsylvania State University (University Park)
regarding the status of fraternities and sororities on the campus with a focus toward improving
the fraternal experience. During the course of two days I met with the following groups and/or
individuals: Dr Graham Spanier, Mr. William Asbury, Dr. Art Carter, Mr. Scott Phelan , Melissa
Landrau-Rodriques (Multicultural Greek Council Convener), Bridget McCarthy (Panhellenic
President) Jon Brooks (Interfraternity Council President) Reggan Walker (National Pan-
Hellenic Council President), Peter Marshall (State College Borough Manager), Tom King
(State College Chief of Police), Janet Knauer (State College Borough Council President),
Mark Henry (Code Officer State College Borough), Tom Daubert (Borough Council Member
and Advisor to Delta Sigma), Andrew Jackson(Greek Alumni Interest Group Officer), Deb
Metzel (Advisor Alpha Delta Pi and regional officer), Jay Sletson (Fraternity Purchasing
Association Representative), Tom Harner (Advisor to Sigma Pi and Business Service
Provider),David Morrow (Board of Trustees and Greek Alumni Interest Group), Bert Goeder
(recently retired advisor to Chi Omega and Greek Alumni Interest Group), Diane Andrews
(Associate Director Residence Life) and Karen Feldbaum (Judicial Affairs). In addition, I had a
phone conversation with Alvin H. Clemons (Board of Trustees) and met with the full
membership of both the Panhellenic Council and the Interfraternity Council. I observed the
weekly meeting on “Thon”, toured the fraternity section of State College and visited a sorority
chapter room. These interactions along with my review of the written and other materials
provided to me form the basis for this report.

        I attempted to identify themes among those I talked to regarding strengths and
opportunities for improvement for the fraternity and sorority systems. Those themes are
reflected in the report under the sections “Current Strengths” and “Opportunities for
Improvement”. The final section of the report includes a series of recommendations for
consideration by the University and the various fraternity and sorority governing groups.

         The Pennsylvania State University has an unusual amalgamation of traditional social
fraternities and sororities (including National Pan-Hellenic groups) and professional
fraternities. These create both problems and opportunities for the students and those who
work with the groups. Finally, the University has strong and growing interest among students
in the development of ethnically related fraternal groups (primarily Asian-American and
Hispanic). The addition of these groups will bring additional opportunities and challenges to
the system.

      I believe that when fraternities and sororities are at their best, that they can fully
complement and support the prime academic mission of the University. In addition, for



                                                                                                26
fraternities and sororities to be at their best they need support and assistance from their
national organizations, from their alumni and from the institution where their members attend
school. Such support and assistance requires an ongoing commitment from the staff in
student affairs, the University administration, the governing board and the alumni/ae of the
University. No one segment of the community can “solve” the fraternity and sorority problem
but together the undergraduate chapters, the institution and the alumni can enrich the fraternal
experience of thousands of undergraduate students at The Pennsylvania State University.

                                       Current Strengths

       Listed below are the current strengths of the fraternity and sorority system at The
Pennsylvania State University. I did not attempt to rank these strengths

         Student Leadership. The current student leadership of the Panhellenic Association,
the Interfraternity Council, and the National Pan-Hellenic Association appears to be
exceptionally strong. While I did not have the opportunity to meet with the National Pan-
Hellenic Council I was impressed with the focus and dedication of the President of the group. I
did meet with the Panhellenic Association and the Interfraternity Council and have heard
individually from many of the student leaders in those groups. They have provided thoughtful
insights and raised concerns that are reflected elsewhere in this report. They appear to take
their responsibilities seriously including matters of behavior of member organizations.

         Staff Resources. Scott Phelan is providing excellent leadership to Greek Affairs. He
has rapidly become a member of the Penn State community and is a dedicated and organized
professional. The two staff vacancies should be filled as soon as possible. Scott should be
centrally involved in the hiring of these associates and their job descriptions should be
carefully reviewed before posting.

        Commitment to Philanthropy. It is no secret that “Thon” is the largest student run
Dance Marathon activity in the country. Less clear to many is the extraordinary leadership
provided by the Greek community to this venture. At times the commitment to “Thon” has
taken away from the national philanthropic activities of individual Greek organizations and that
is a source of possible tension in the future.

        Academic Achievement. The sorority and fraternity system, as a whole, have strong
academic achievement records with average grade point averages meeting or exceeded the
average for all students at Penn State. That is not to say that there are not problems with
individual students within the Greek system and with individual chapters. Strong academic
achievement and improvement should be noted and recognized by the University.

         Panhellenic Sorority Membership Numbers. Almost all the national Panhellenic
sororities have strong membership bases and rush seems to be well organized with few
women who are interested in a sorority experience being left out of the process. There is at
least one group with membership number concerns but on the whole the sorority system is
strong, interest is high and the living arrangements for the groups seems to work positively in
recruitment efforts.



                                                                                                  27
         Interest in New Groups. There appears to be strong interest in the formation of new
sororities and fraternities, particularly those with strong ethnic ties. This is a strong indicator
that interest in having a place to belong in a large University such as Penn State is very
important to significant groups of students. The students are, however, frustrated by the lack
of progress in the recognition process for a governance group.

         Fraternity Rush Numbers. Although fraternity chapters are, in general, smaller
than sorority chapters, (national trend) fraternity rush attracted a strong number of potential
members this year and the second largest group of men in recent years opted to join a
fraternity. Because of the large number of chapters and the history and tradition of fraternities
at Penn State, individual pledge classes remain small. This has the potential to cause the
demise of several of the smaller chapters who are having trouble attracting new members.

          Cooperative Borough Officials. My sense is that most of the Borough officials wish
to work cooperatively with the fraternities and the University in resolving problems before they
become major issues. Both the Police Department and Code Enforcement personnel indicate
that the majority of fraternities with houses in town are not a problem but there are five to eight
groups that are consistent problem houses. They are frustrated in those instances, but do not
paint the entire fraternity system with the same brush. This more objective stance on the part
of officials is unique, for in many cities that are inextricably linked to an institution such is not
the case. Open communication and cooperation can only serve to strengthen this relationship.

         Sorority Housing Arrangements. The housing arrangements developed by the
University for the Panhellenic sororities seem to more than adequately meet their needs
although there are minor concerns about what are seen to be unreasonable deadlines and
lack of sensitivity among RA’s to the unique characteristics of sororities. This arrangement
relieves the sororities of the financial burden of supporting a physical structure. While it is
understood by housing administrators that they are not dependent on sororities for filling the
residential units this myth persists among the sorority women in the Panhellenic Association
and should be clarified.

         Support for National Pan-Hellenic Groups. The presence of the National Pan-
Hellenic fraternities and sororities makes an important statement for Penn State to the African-
American community. There numbers are small, however, and some groups are struggling for
survival. The University should continue to reach out to this group of undergraduate students
and perhaps involve the new leadership in the Greek Alumni Interest Group in that process.
Finally, alternative housing arrangements should be pursued that will allow these groups to be
less dependent on the largesse of the University.


                                Opportunities for Improvement

       As is true in many large complex institutions and organizations, there are always a
number of opportunities for improvement. Among these for the Greek systems at The
Pennsylvania State University are the following:



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         The Relationship Statement With the University. The current relationship
statement and the proposed revision of 1999 should be modified. I believe it is unrealistic for
the University to attempt to create a sense of distance between the individual chapters and
the institution. Having recognition come only from the student governing groups limits the
ability of the institution to respond in serious and complicated situations involving criminal
activities. Creating an organizational distance between the institution and the individual
chapters also creates a psychological distance for members of each fraternity and sorority.
Finally, the original relationship statement does not recognize NPHC organizations.

         Further, the relationship statement is not consistently applied by the institution in its
dealing with sororities. Individual chapters, for example, are provided chapter rooms although
the groups are not officially recognized by the institution. A system of joint recognition for
individual chapters by the student governing groups and the University would provide benefits
for the organizations in terms of access to services in the Union and perhaps fund raising. It
would also give the institution means to deal with truly egregious behavioral issues that are
beyond the ability of the student governing groups such as events involving criminal behavior.
It should be noted that the 1999 proposed revision of the relationship statement does not refer
to University values but rather only those values of Student Affairs and Greek life.

        Maintenance of Fraternity Houses. The fraternity houses are some of the
largest and most beautiful structures in State College. There is great variability, however, in
the ongoing maintenance of the houses and the ability of the undergraduate chapters to keep
up with and finance some of the major repair work that needs to be done. While the Fraternity
purchasing Association is a good service, I do not believe it is providing the extensive help
needed by the fraternities. For example, there is no coordination between houses for major
repair contracts such as new roofs which if contracted for as a group could result n major
savings for each individual house. The same is true for lawn maintenance and snow removal.

         Lack of Alumni and National Member Involvement in Local Chapters. All the
fraternities and sororities suffer from lack of either Penn State alumni involvement or
involvement from alumni of other chapters of their group who may live in the State College
area. This is true for the chapters involved in all three student organizations: Interfraternity
Council, Panhellenic Association and Pan-Hellenic Association. As new ethnically related
groups are created on campus this problem will continue to grow. While the problems are
different between fraternities, sororities and the National Pan-Hellenic groups all suffer from
lack of sustained adult and alumni involvement in their chapters. Such alumni involvement
brings stability to a chapter and helps with the transition of student leadership in chapters. The
national organizations and the University, the Greek Alumni Interest Group together with the
undergraduate chapters must develop a strategy to improve alumni involvement in the
chapters. The relative geographic isolation of Penn State makes this a formidable challenge
but some models do exist for group advisors (four or five individuals who keep in touch by e-
mail and rotate visiting the chapter at least three times a semester). Alumni involvement is
needed for the long term health of the organizations.

        Lack of Clear Communication. Students cited a number of examples where they felt



                                                                                                  29
“the University was against them”. These ranged from the decision not to permit the residence
hall mixer for fraternities to occur during the recruitment period, the inability to reserve rooms
for meetings (new and emerging groups saw this has a problem), the inability to use the
organizational finance office and the differentiation in chapter room fees for Panhellenic
Association groups and National Pan-Hellenic Groups. It is clear that there is concern that the
University is not supportive and in some cases students feel staff members and faculty are
actually undermining the Greek organizations.

        Clear and direct communication is needed regarding the reasons why decisions are
made and alternatives to solving the problems presented. Failure to do so will continue to
contribute to the ‘campus myth’ that the University is out to get the Greek system.

        Mixing of Professional Groups and Traditional Fraternities and Sororities.
The intertwining of professionally based groups and social fraternities, I believe is unique to
the Penn State campus. Professional organizations, in order to meet their professional goals,
should be aligned with an academic school or college or department and have high faculty
involvement in their programs. One question that needs to be asked is who accepts the
charters of these groups and welcomes them to the campus.

       Problem Chapters. Preliminary information indicates that there are a number of
problem chapters on the campus that must be addressed. Five or six according to many are
problem fraternities based on repeated ordinance violations and lack of upkeep of facilities.
Some are having trouble maintaining numbers to sustain an active and viable chapter.
Evidence of membership problems exists for some groups in the Interfraternity Council, the
Panhellenic Association and the National Pan-Hellenic Association.

        Perception of Differential Treatment. The fraternity houses on the row in the middle
of campus are perceived to receive preferential treatment and actual assistance from the
University in maintaining their facilities and grounds. The truth of this allegation needs to be
tested but it is pervasive among fraternities.

        Among Panhellenic Association sororities there is concern over the National Pan-
Hellenic Groups receiving a break on rents for chapter rooms while some of their own
chapters are struggling with financial problems. Interestingly enough, the student leaders did
not ask that all groups within the Panhellenic Association receive help from the University but
only those who are having genuine financial problems.

        Lack of Accurate Data. There is not a strong and accurate database for fraternal life
on campus. Accurate statistics of membership, philanthropic efforts, community service,
academic achievement, officers and the like is very difficult to find and keep up to date. In
addition, records of local alumni, contact information and communication trees via-e-mail
could be established to ease communication and information sharing. In an age of technology
some web-based answer to this issue must be found.

       Governance for Emerging Groups. Development of a governance structure for
emerging special interest fraternities and sororities must be accomplished. National



                                                                                                  30
Panhellenic as well as National Pan-Hellenic Rules have restrictions on the groups that can
join those organizations with full membership. Students cited, for example, a lesbian sorority
that could only be recognized in Panhellenic as an Associate member. Some structure needs
to be developed for purposes of advising, support, and matters of conduct. The proposed
Multicultural Greek Council might be an answer to this issue.

         Alcohol. Alcohol use and abuse continues to be a problem both within and without
the Greek community at Penn State. Sororities place much of the burden of dealing with
alcoholic events on the fraternities, alumni decry the ban on kegs, town officials are concerned
with behavior and property damage and students can and do get hurt. Penn State is not alone
in dealing with this issue and the problems are likely to get worse. The question of how to
change the drinking norms on campus is one plaguing most colleges and universities and
Penn State is no immune. In addition, it is essential to help alumni and parents understand
that drinking behavior in this generation of college students differs in very important ways from
their own experience. The Panhellenic Association is attempted to deal with part of this
problem through their resolution regarding co-sponsorship of events involving alcohol.

         Judicial Matters. The relationship between the Judicial Affairs Office, the Office of
Fraternity and Sorority Life and the judicial functions of IFC, Panhellenic and National Pan-
Hellenic needs to be clarified. Information sharing and cross training is needed to un-
complicate processes and procedures and increase the likelihood that goals and outcomes
will be shared among all parties.

         Relationship With the Academic Mission of the Institution. Although there is
emphasis by all three current governance groups on GPA’s, there is no systematic program to
bind the Greek system to the academic mission of the institution. Faculty advisors for
individual chapters are rare, faculty recognition by the Greek community is not highly
developed, career development is limited. All the fraternities and sonorities need to examine
the relationship of their efforts to the academic life of the institution and see what they can do
as chapters and as a system to support intellectual activity on the part of their members.


                                      Recommendations

        The following recommendations are based on my brief visit to campus and after
examination all may not be feasible within the context of Penn State. Whatever the agenda
agreed upon by the campus I recommend that a series of focused task committees be
established to do a limited task and then disband. An all University Task Force or Study
Committee often result in extended time frames and reports that cannot be implemented by
decision makers. Task committees with a limited charge and a time frame to accomplish their
task can move forward much more rapidly and integration of the recommendations from those
groups can be accomplished on the administrative level.

        Recommendation One. A new recognition structure for individual chapters must be
developed with the University becoming a partner with the governance groups in the
recognition and derecognition process. Although legal counsel should carefully examine this



                                                                                                 31
issue it is clear that the fraternities and sororities will always be affiliated in the minds of the
public with the University. Development of a system that involves the University in the process
of recognition may also build positive ties with the national organizations. This
recommendation is not meant to diminish student involvement but rather provide safeguards
for unusual and difficult situations and strengthen the ability of the University to act as
advocates for Penn State chapters with their respective national organizations.

          Recommendation Two. Under the current system of recognition individual chapters
are not recognized and this complicates issues such as facility use and fund raising. Once
recognition procedures are established I recommend that the University develop a means for
alumni and friends of the University to give to all recognized student groups (including
fraternities and sororities) through the University development program. It is doubtful that any
large sums of money would be siphoned off from the University and it is likely that providing
tax benefits to donors could increase the flow of dollars to fraternities and this could address,
in part, the facilities problems faced by those groups.

        Recommendation Three. The academically based fraternities and sororities should
be advised by and supervised by their respective academic departments or undergraduate
schools and colleges. They are an anomaly in the current Greek system and if they are to
meet their academic goals they should be linked more strongly to their academic home base.

         Recommendation Four. Additional help is need in the Office of Fraternity and
Sorority Life. For the short term, such additional help should be sought by Mr. Phelan from
within the University and the Division of Student Affairs. Mr. Asbury and Dr. Carter should
make it clear that additional professional help is needed as support Scott in this effort. For the
long term, the two vacant positions must be filled and examination should be made to assure
that compensation levels are adequate to attract the best people to Penn State. There has
been a great deal of turnover in this office and stability must be achieved.

         Recommendation Five. Involvement of alumni of Penn State and other
institutions must be increased throughout the Greek system. State College must have a
number of alumni of national Greek organizations that could assist groups and provide a
sustained advisor effort. The University along with the Greek Alumni Interest Group and the
student governance groups should develop a strategic plan to encourage and sustain alumni
involvement in the individual fraternal groups on campus.

        Recommendation Six. The relationship with the housing office and both fraternities
and sororities needs to be examined. While I believe there are people of good will on both
sides of current issues, communication is not working and must be addressed. I suggest that
a regular task group meet with staff members in fraternity and sorority life and representatives
from the housing office. Issues such as providing a communal dining experience for sorority
groups (within the context of food service), RA’ s intruding into preference night activities
could be addressed as well as issues related to the cancelled mixer of last fall.

        Recommendation Seven. Communication with fraternity and sorority advisors needs
to be improved and regularized. While only a minority of groups have advisors at the present



                                                                                                    32
time, the advisor group could be come a force for addressing some of the facility and
management problems faced by the undergraduate fraternities.

        Recommendation Eight. The fraternities and sororities should examine their
recruitment regulations and processes with regard to students entering the State College
campus from branch campuses. This is true for all three sets of governing organizations.

        Recommendation Nine. A long-term plan should be put in place to provide
appropriate accommodations for smaller Greek groups on campus that does not require either
the University to underwrite the cost of a chapter room or the group to struggle to meet
financial obligations. Other housing arrangements should be explored including use of some
apartments on campus for smaller groups.

        Recommendation Ten. The Fraternity Purchasing Association should be encouraged
to develop and implement multi house contracts for services such as snow removal, tuck
pointing, roof repair, and lawn maintenance. Substantial savings could be achieved for
individual chapters under such plans. This will require cooperation from House Corporations,
undergraduate chapters and the Fraternity Purchasing Group to achieve such savings.

       Recommendation Eleven. The governance groups in concert with the University
should develop standards for continuing recognition for each individual chapter. Models are
developed and in place at several institutions that give guidance to such processes. (See
University of Maryland-College Park, The Ohio State University for examples). Such
standards have the benefits of helping chapters succeed before they get in major financial or
behavioral difficulties and helping deal with the few genuinely problem chapters that exist on
the campus. Finally, such standards clarify the expectations of the community for the behavior
and accomplishments of fraternities and sororities in a way that is understood by all parties.

        Recommendation Twelve. A mechanism needs to be developed to recognize the
emerging ethnic fraternities and sororities on campus. The proposed Multicultural Greek
Council may be the answer but it is clear that national regulations of Panhellenic and the
National Pan-Hellenic do not permit these groups to be recognized within those structures
except as associate members. My inclination is to keep the structure fairly simple and flexible
and not model it on other governance organizations. It is essential that the new groups also
accept the need to enforce behavioral expectations.

         Recommendation Thirteen. All governance groups, in cooperation with individual
chapters, should develop means to share positive news about fraternity and sorority life with
the greater campus community and the community of State College. Data about numbers of
dollars raised in philanthropic efforts, hours f service given to the community, service projects
engaged in by groups, economic impact in the State College community and involvement in
the community. A sustained and concerted effort focused on highlighting the positive aspects
of Greek life needs to be made. It is clear that while the University can assist in such efforts
the responsibility for data collection rests squarely with the fraternities and sororities on the
campus and should be an ongoing responsibility.




                                                                                                    33
         Recommendation Fourteen. The University along with individual chapters and
student governance groups should consider establishment of a Greek Student Advisor (GSA)
program (see Northwestern University for one example). Each GSA is elected by their chapter
and receives a modest stipend from the University ($500. a year at most). In return they agree
to participate in a training program similar to that of resident assistants in the housing units.
This creates another source of help for the many students involved in the Greek system and
data indicates that it results in early referrals for assistance and a reduction in student crises
situations in the Greek system.

          Recommendation Fifteen. The University should develop a web based information
package for fraternity and sorority members, leaders and advisors focused on who to contact
in critical offices and where to go for help and assistance with problems and issues. in
addition, such a vehicle could be used for dissemination of information such as safety
information, deadlines and reports. Once established, such an ongoing referral guide should
be relatively easy to update and maintain and could provide valuable information to the Greek
community including advisors.

                                                                  Respectfully Submitted.,


                                                                  Margaret J. Barr
                                                                  Professor Emeritus
                                                                  Northwestern University

Student Affairs Response to
Consultation Visit of Dr. Margaret Barr

   1. A New Recognition Structure. The concept of a “firewall” between Greek Fraternal
      organizations and the University is being challenged by contemporary public opinion,
      several legal cases, and expectations of students associated with and/or living in
      fraternities and sororities at Penn State. Our relationship must be driven by mutual
      expectations for civil behavior, commitments to learning and academic achievement,
      and support for living environments that are consistent with the Borough of State
      College. The relationship requires revisiting the role of faculty/staff advisors;
      establishing procedures for addressing serious misconduct in both fraternal and other
      types of student organizations; and a comprehensive grouping of expectations for
      University support of Greek groups and parallel expectations/standards from the
      perspective of existing fraternal groups. It is important to simultaneously maintain
      student governance within the fraternity and sorority system while requiring adherence
      with University expectations for affiliation with Penn State.

       Texas A&M University has established a recognition structure that could be used as a model.
       They outline responsibilities of member organizations and privileges of recognition. They also
       maintain the concept of student self-governance, while also allowing the university to address
       specific disciplinary issues through a Memorandum of Understanding that must be signed by all
       groups. A work group made up of students, administrators, and advisors should be established
       to look at this and other models. This should be the highest priority of the Office of Greek Life.



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   Potential changes in the relationship between fraternities and sororities and the university
   impact all other areas of support listed in this report.

2. Institutional Fundraising. Providing a mechanism for individuals to contribute to
   Penn State and have that money earmarked for a specific Greek organization would be
   positive for all involved parties. The donated funds can be used for physical
   improvements to chapter facilities, to support programming for chapters and the Office
   of Greek Life.

3. Academically Based Fraternities. The University must stipulate at the College Level,
   the requirements for University recognition of academically based professional
   fraternities. Actual recognition should flow from the academic colleges, with advisors
   approved by the colleges, and a governing or registering organization that should
   maintain oversight of these groups with assistance from the Office of Greek Life.
   Professional staff in Student Affairs should serve as consultants to the colleges for
   support of co-curricular activities by the professional fraternities and sororities that
   enhance professional development, community involvement and the attainment of
   social skills.

   The creation of a Professional Fraternity Association could help these groups form an identity,
   serve as a governance structure, and represent these groups at the university level. While these
   groups would be primarily advised from the various academic units, the governing council
   should be treated as an equal to the other fraternity & sorority governing structures. This group
   council should be advised out of the Office of Greek Life because of the inherent expertise in
   dealing with issues related to fraternities and sororities (risk management, new member
   education, etc.)

4. Staffing & Compensation. The current staffing situation in the Office of Greek Life should be
   resolved in the very near future. The two Assistant Director positions have been equalized and
   are now at the same pay grade. The long-term issues associated with staffing in this office,
   however, still need to be addressed. Penn State has one of the nation’s largest fraternity &
   sorority communities, but when ranked among peer institutions (Big 10 and other universities
   with large Greek communities), the level of compensation remains on the lower end of the
   spectrum.

5. Increased Alumni Support. Penn State’s physical location in the Centre Region
   presents some unique challenges to active alumni support of fraternities and sororities.
   The problem is most serious for fraternities and NPHC affiliated groups. Thought
   should be given to the pool of emeriti faculty, retired staff, and public school educators
   who might form a cadre of adult advisors, mentors, and resource persons for local
   chapters. With support from national organizational offices, innovative models could
   be developed on a trial basis to insert adult involvement into the Greek System.
   Insurance and liability issues would need to be resolved at the outset of such an effort.

   The Office of Greek Life should develop a Greek Alumni Advisory Council that could aid in
   the recruitment of chapter advisors. The Office of Greek Life should also provide ongoing
   education for advisors on current issues facing fraternities and sororities, serve as a resource for
   chapter advisors. This should be one of the highest priorities of the Office of Greek Life.



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6. Relationship with University Housing. There are no intractable issues between
   University Housing and the sorority system that cannot be resolved through a more
   formal relationship statement and the creation of an advisory committee that meets
   regularly with a charge to facilitate the quality of sorority life in a living-learning
   environment.

   Regular communication between sorority presidents, members, and resident assistants also
   needs to be improved. An increase in communication can help alleviate many of the minor
   problems that seem to arise on a regular basis (policies, recruitment issues, etc.).

7. Increased Communication. Regular communication (via electronic mail) with
   advisors about relevant issues, events, policies, deadlines, etc. should be coordinated by
   the Office of Greek Life. These electronic communications should not, however, take
   the place of frequent meetings. These meetings should be extended to advisors of all
   councils to provide a forum for collective discussion.

8. Recruitment of Transfer Students. Presently, there are not any barriers to admission
   of transfer students into fraternities and sororities, other than the fact that the chapters
   are in the mindset of recruiting only freshmen. Educating the councils and chapters
   about how to recruit upperclassmen should be a priority.

   Information should be sent to prospective transfer students about the positive aspects of joining
   a fraternity or sorority. The councils should work with the Admission’s Office to obtain a list
   of incoming transfer students. Another idea might be to have a forum during transfer
   orientation sessions.

9. Underwriting of Smaller Groups. New planning initiatives for University Housing
   should include space for “developing Greek organizations” that will be poorly served
   by large residence hall facilities. Alternatives housing options should be explored to
   provide meeting and living space for smaller organizations. Apartment or town home
   style housing with flexible floor plans could be grouped in a village configuration.

   Alternative housing options should also be explored for sororities currently housed in residence
   hall facilities and suites. Sororities could assume much of the expense for small to medium
   sized housing that is built on a scale conducive to enhanced living and learning environments.
   Models similar to those at University of Central Florida, Cornell, or University of South
   Carolina should be explored.

10. Greater Coordination of FPA. New initiatives should be made after relational issues
    are resolved to strengthen cooperative efforts among the fraternities to: develop
    maintenance contracts, seek enhanced public services from the Borough, and to build
    collaborative efforts across the system to attain funding that will sustain aging physical
    facilities.

   Currently FPA provides a menu of options for fraternities and sororities to choose from for
   goods and services. FPA should pursue the use of a master contract that would apply to all
   fraternities currently being served.




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11. Continuing Recognition Standards. While a program that requires minimum standards is
    desirable, implementing such a program can be very problematic. This program must fall
    within the parameters of recognition by the university and must involve all constituents
    (students, alumni, HQ staff, university personnel, etc.) in the development process. Some
    standards programs at other institutions have been challenged legally because they require too
    much from chapters. Any program that is developed should be reviewed by University Legal
    Counsel

12. Recognition of Emerging Cultural Groups. Fraternities based upon cultural
    preservation, identity development and mutual academic support, are fully consistent
    with the early missions of fraternities and sororities founded in the nineteenth century.
    Penn State must move swiftly to recognize the pride and expectations of these new
    groups to be officially affiliated with the University.

    An over-arching council or board will be needed to ensure that all groups can voice their
    opinions and resolve issues within a governance structure that flows across individual
    registering organizations.

13. Greater Publicity of Positive Aspects of Fraternity & Sorority Life. Publicity of the
    accomplishments of fraternities and sororities depends on the collection of information
    from the chapters. A better collection method needs to be developed. In addition to
    this, better statistical methods need to be developed to track pertinent information
    (initiation rates, persistence rates, graduation rates, demographic profiles, philanthropy
    & community service, academic achievements, etc.). A mechanism needs to be
    developed to distribute this information to a wider audience (university faculty and
    administration, parents, prospective students, etc.). One tool might be a more
    comprehensive Greek Annual Report.

14. Greek Student Advisor Program. The idea of having a trained student representative
    in each fraternity and sorority would provide an extra link to the Office of Greek Life.
    These students could be trained to help identify a multitude of problems that students
    would not otherwise report to the Office of Greek Life (alcohol abuse, hazing, eating
    disorders, etc.). Having trained representatives in each chapter may increase reporting
    of the incidents and could increase chapter accountability.

    A course similar to resident assistant training could be implemented to educate students about
    pertinent issues. Students who serve in this capacity should be given a stipend from the
    university for their service.

15. Resource Manuals. This would definitely be an asset to student leaders and advisors
    alike. Michigan State University provides all of its Greek leaders a copy of a CD-ROM
    that has all pertinent documents (policies, resources, reporting forms, etc.). The cost of
    producing these resources on CD-ROM is less than if it were printed. In addition, these
    resources should also be made available on the Greek Life web site.




                                                                                                     37
APPENDIX A.1: Dance Marathon Totals
 2002 Penn State Dance Marathon
 Greek totals
                  Organization                           Organization
                                                            Total
                  Alpha Tau Omega / Zeta Tau Alpha         $307,924.26
                     Pi Kappa Phi / Alpha Chi Omega        $240,003.55
                    Delta Upsilon/ Alpha Sigma Alpha       $205,546.04
                  Kappa Delta Rho/ Delta Delta Delta       $177,759.59
                   Lambda Chi Alpha / Alpha Delta Pi       $114,119.78
                       Kappa Alpha/Gamma Phi Beta          $109,259.37
                         Sigma Pi / Alpha Omicron Pi       $109,221.91
                                               Acacia       $98,739.94
                        Sigma Phi Epsilon / Alpha Phi       $96,167.95
              Pi Kappa Alpha / Kappa Kappa Gamma            $90,673.94
                          Delta Chi / Sigma Delta Tau       $88,100.97
                         Delta Tau Delta / Chi Omega        $72,694.28
                    Delta Sigma / Kappa Alpha Theta         $71,378.96
                     Alpha Epsilon Pi / Alpha Xi Delta      $62,770.36
                 Phi Kappa Psi / Sigma Sigma Sigma          $59,830.86
                          Beta Theta Pi / Kappa Delta       $59,202.78
                                           Pi Beta Phi      $58,999.31
                   Tau Kappa Epsilon / Sigma Kappa          $54,328.51
               Pi Lambda Phi/ Gamma Sigma Sigma             $46,671.16
                     Sigma Alpha Mu / Delta Gamma           $43,002.09
                               Sigma Chi / Delta Zeta       $38,914.65
                            Zeta Psi / Theta Kappa Pi       $34,836.01
                              Phi Kappa Tau / Phi Mu        $22,463.23
                                      Phi Kappa Theta       $15,375.15
                                    Phi Gamma Delta         $15,176.86
                       Zeta Beta Tau / Theta Alpha Pi       $13,818.96
      Beta Sigma Beta / Penn State Club Field Hockey        $13,126.53
                                               Chi Psi      $12,901.65
                                        Alpha Rho Chi        $9,831.03



                                                                         38
              Tau Epsilon Phi / Kappa Gamma Phi            $9,600.10
                       Tau Phi Delta / Sigma Alpha         $9,048.08
                     Phi Delta Theta / Spanish Club        $9,024.11
                                    Alpha Sigma Phi        $8,474.69
                                   Phi Sigma Kappa         $8,198.67
                              Alpha Kappa Lambda           $7,340.74
Phi Mu Delta / Arts and Architecture interest House        $6,935.64
                   Sigma Alpha Iota / Phi Mu Alpha         $6,217.96
                                           Theta Chi       $5,753.33
                                 Alpha Gamma Rho           $5,622.34
                                Sigma Tau Gamma            $5,066.46
                                           Sigma Nu        $4,345.07
 Triangle Fraternity / Society of Women Engineers          $3,449.99
                                     Theta Delta Chi       $2,885.72
                       National Panhellenic Council        $2,364.17
                                          Alpha Zeta       $1,827.06
                                  Delta Theta Sigma        $1,611.00
                               Delta Kappa Epsilon         $1,355.10
                                              Chi Phi      $1,344.28
                                   IFC / Panhellenic       $1,232.64
                                     Alpha Phi Delta       $1,064.00
     Sigma Lambda Beta / Sigma Lambda Gamma                $1,062.50
                                       Kappa Sigma           $672.88
                              Alpha Sigma Lambda               $2.00

                                               Total    $2,447,338.19




                                                                        39
APPENDIX A.2: Fraternity & Sorority Academic and Membership Reports from
2001-2002 Academic Year




                    FRATERNITY & SORORITY GRADE SUMMARY
                      THE PENNSYLVANIA STATE UNIVERSITY
                                  FALL 2001


 IFC                             Initiated Members Associate / New Members
                                 Number    GPA      Number        GPA
                                                                                 Chapter Totals
                                                                             Number        GPA    Rank
           Acacia                    49     2.94             8       2.79             57   2.92     26
           Alpha Epsilon Pi          51     3.06            15       3.04             66   3.06     11
           Alpha Gamma Rho           34     2.73            16       2.74             50   2.73     40
           Alpha Kappa Lambda        39     3.01             8       2.72             47   2.96     20
           Alpha Phi Delta           11     2.76                                      11   2.76     37
           Alpha Rho Chi             31     3.21             5       3.30             36   3.23      1
           Alpha Sigma Phi                                  23       2.98             23   2.98     19
           Alpha Tau Omega           54     3.03            16       2.84             70   2.99     17
           Alpha Zeta                27     2.82             3       1.56             30   2.69     44
           Beta Sigma Beta           52     3.16            17       2.95             69   3.11      9
           Beta Theta Pi             46     3.01                                      46   3.01     14
           Chi Phi                   34     3.10            11       2.78             45   3.02     13
           Chi Psi                   20     3.18             6       3.13             26   3.17      3
           Delta Chi                 56     2.97            22       2.64             78   2.88     31
           Delta Kappa Epsilon       10     2.53             9       3.02             19   2.76     37
           Delta Phi                 14     3.01             2       2.96             16   3.01     14
           Delta Sigma               71     3.15            20       2.80             91   3.07     10
           Delta Tau Delta           30     3.00             7       3.05             37   3.01     14
           Delta Theta Sigma         14     2.98             2       0.89             16   2.72     41
           Delta Upsilon             66     3.17            16       3.03             82   3.14      6
           Kappa Alpha Order         44     3.06            14       2.50             58   2.92     26
           Kappa Delta Rho           53     2.97            27       2.79             80   2.96     28
           Kappa Phi Sigma            4     2.96                                       4   2.96     20
           Kappa Sigma               19     2.75             7       2.20             26   2.61     48
           Lambda Chi Alpha          46     3.07            22       2.67             68   2.94     25
           Phi Delta Psi - H          3     2.85                                       3   2.85     35
           Phi Delta Theta           24     2.57            10       2.51             34   2.55     49
           Phi Gamma Delta           38     3.15             9       2.30             47   2.99     17
           Phi Kappa Psi             33     2.71                                      33   2.71     42
           Phi Kappa Tau             33     2.83            19       2.43             52   2.68     45
           Phi Kappa Theta           35     2.77            14       2.55             49   2.70     43
           Phi Mu Delta              16     2.93             4       2.71             20   2.89     30
           Phi Sigma Kappa           49     2.99            11       2.78             60   2.96     20
           Pi Kappa Alpha            55     2.62            16       2.77             71   2.65     46
           Pi Kappa Phi              75     3.21            20       3.08             95   3.18      2




                                                                                                         40
             Pi Lambda Phi                   37     3.16             1       3.45                 38   3.17      3
             Psi Upsilon                      7     2.33             1       1.73                  8   2.26     52
             Sigma Alpha Epsilon             40     3.15                                          40   3.15      5
             Sigma Alpha Mu                  72     3.22            21       2.80                 93   3.13      7
             Sigma Chi                       51     2.91             9       2.90                 60   2.90     29
             Sigma Lambda Beta               10     1.85                                          10   1.85     53
             Sigma Nu                        19     3.05             4       3.02                 23   3.05     12
             Sigma Phi Epsilon               66     2.98            19       2.86                 85   2.95     23
             Sigma Pi                        62     3.01            18       2.76                 80   2.95     23
             Sigma Tau Gamma                 20     2.91            13       2.22                 33   2.63     47
             Tau Epsilon Phi                 22     2.72            10       2.88                 32   2.77     36
             Tau Kappa Epsilon               59     3.01            12       2.35                 71   2.88     31
             Tau Phi Delta                   15     2.64             4       2.16                 19   2.54     50
             Theta Chi                       31     3.15             4       2.91                 35   3.12      8
             Theta Delta Chi                 18     2.42             9       2.60                 27   2.48     51
             Triangle                        19     2.81             4       3.07                 23   2.86     33
             Zeta Beta Tau                   22     2.92             4       1.81                 26   2.74     39
             Zeta Psi                        36     2.91            14       2.73                 50   2.86     33
IFC TOTAL                    Initiated     1842 Assoc.            526       Total           2368


                                         Initiated Members Associate / New Members           Chapter Totals
NPHC                                     Number    GPA      Number        GPA            Number        GPA    Rank
             Alpha Kappa Alpha               10     2.70                                          10   2.70      3
             Alpha Phi Alpha                  4     2.58                                           4   2.58      4
             Delta Sigma Theta                8     2.89                                           8   2.89      2
             Gamma Phi Sigma                  2     1.18                                           2   1.18      8
             Kappa Alpha Psi                  9     2.24                                           9   2.24      7
             Omega Psi Phi                    2     2.55                                           2   2.55      6
             Phi Beta Sigma                   0                                                    0
             Sigma Gamma Rho                  2     3.10                                           2   3.10      1
             Zeta Phi Beta                   11     2.56                                          11   2.56      5
NPHC TOTAL                   Initiated       48 Assoc.               0      Total                 48
                                                                                     .
                                         Initiated Members Associate / New Members           Chapter Totals
PANHELLENIC                              Number    GPA      Number        GPA            Number        GPA    Rank
             Alpha Chi Omega                 57     3.30            19       3.35                 76   3.31      8
             Alpha Delta Pi                  58     3.27            21       3.10                 79   3.22     17
             Alpha Gamma Delta                0                      0                             0
             Alpha Omicron Pi                60     3.41            21       3.31                 81   3.39      2
             Alpha Phi                       52     3.23            22       2.86                 74   3.12     19
             Alpha Sigma Alpha               57     3.41            22       3.12                 79   3.33      5
             Alpha Xi Delta                  65     3.46            22       3.25                 87   3.41      1
             Chi Omega                       55     3.37            25       3.18                 80   3.31      8
             Delta Delta Delta               54     3.30            23       3.10                 77   3.24     14
             Delta Gamma                     49     3.33            18       3.10                 67   3.27     11
             Delta Zeta                      77     3.34            18       2.70                 95   3.22     17
             Gamma Phi Beta                  59     3.24            23       3.35                 82   3.27     11



                                                                                                                     41
             Kappa Alpha Theta                 61    3.49            20        2.93             81       3.35           4
             Kappa Delta                       63    3.38            22        3.01             85       3.29          10
             Kappa Kappa Gamma                 50    3.37            20        3.18             70       3.32           6
             Lambda Delta Omega                 5    2.83             7        2.73             12       2.77          20
             Phi Mu                            22    2.72            15        2.76             37       2.73          21
             Pi Beta Phi                       59    3.30            22        3.11             81       3.25          13
             Sigma Delta Tau                   60    3.43            19        2.99             79       3.32           6
             Sigma Kappa                       57    3.34            19        2.90             76       3.23          16
             Sigma Sigma Sigma                 49    3.30            13        3.04             62       3.24          14
             Zeta Tau Alpha                    66    3.43            23        3.14             89       3.36          3
 PHC TOTAL                      Initiated   1135 Assoc.             414       Total           1549



             All Fraternity GPA              2.92                         # Fraternity Men               2385 13.50%
             All Sorority GPA                3.26                         # Sorority Women               1,580 10.15%
             All Fraternity/Sorority GPA     3.06                         Total Fraternity/Sorority      3965 11.94%


             Independent Men GPA             2.92                         # Independent Men            15,280
             Independent Women GPA           3.15                         # Independent Women          13,994
             All-University GPA              3.04                         All University Enrollment 33,217



       FRATERNITY & SORORITY GRADE SUMMARY
                            THE PENNSYLVANIA STATE UNIVERSITY
                                       SPRING 2002


                                            Initiated Members Associate / New Members                 Chapter Totals
IFC                                         Number    GPA      Number         GPA          Number           GPA Council Rank
             Acacia                             56     2.91                                            56    2.91           25
             Alpha Epsilon Pi                   61     2.99             3        1.85                  64    2.93           19
             Alpha Gamm Rho                     45     2.86             9        2.87                  54    2.87           31
             Alpha Kappa Lambda                 44     2.93                                            44    2.93           19
             Alpha Phi Delta                    15     2.86             4        2.84                  19    2.84           35
             Alpha Rho Chi                      28     3.31             2        3.43                  30    3.32            1
             Alpha Sigma Phi                    21     2.78                                            21    2.78           38
             Alpha Tau Omega                    65     2.92                                            65    2.92           22
             Alpha Zeta                         27     2.72           13         2.75                  40    2.73           41
             Beta Sigma Beta                    64     3.32            7         2.81                  71    3.27            2
             Beta Theta Pi                      57     2.92            2         3.36                  59    2.94           17
             Chi Phi                            37     3.18            2         2.83                  39    3.16            5
             Chi Psi                            27     3.23            1         3.63                  28    3.24            3
             Delta Chi                          68     2.89            3         3.49                  71    2.92           22
             Delta Kappa Epsilon                19     2.87            4         2.57                  23    2.82           36
             Delta Phi                          14     2.96                                            14    2.96           15
             Delta Sigma                        82     2.98             6        2.80                  88    2.97           14
             Delta Tau Delta                    32     3.08             5        2.63                  37    3.02           12
             Delta Theta Sigma                  11     2.94             3        2.58                  14    2.86           32
             Delta Upsilon                      72     3.12             9        3.00                  81    3.11            7




                                                                                                                                 42
              Kappa Alpha Order              47     3.04             7       1.99             54   2.91         25
              Kappa Delta Rho                65     2.94             3       2.81             68   2.93         19
              Kappa Sigma                    23     3.00             2       1.95             25   2.92         22
              Lambda Chi Alpha               59     2.54             8       3.14             67   3.03         11
              Phi Delta Psi - H               4     2.85                                       4   2.85         34
              Phi Delta Theta                30     2.58             3       2.79             33   2.60         47
              Phi Gamma Delta                39     2.94                                      39   2.94         17
              Phi Kappa Psi                  42     2.71            1        2.67             43   2.71         43
              Phi Kappa Tau                  46     2.63            3        2.14             49   2.60         47
              Phi Kappa Theta                41     2.60           11        2.53             52   2.59         49
              Phi Mu Delta                   18     2.73            2        2.42             20   2.70         44
              Phi Sigma Kappa                42     2.88            7        2.85             49   2.88         30
              Pi Kappa Alpha                 57     2.71            4        3.24             61   2.74         39
              Pi Kappa Phi                   62     3.10            6        2.78             68   3.07          9
              Pi Lambda Phi                  32     3.10                                      32   3.10          8
              Psi Upsilon                      6 1.98                                        6     1.98         51
              Sigma Alpha Mu                 75 3.21                 6       2.56          81      3.21          4
              Sigma Chi                      50 2.89                 3       2.86          53      2.89         29
              Sigma Lambda Beta                5 2.69                                        5     2.69         46
              Sigma Nu                       16 3.04                3        3.58          19      3.13          6
              Sigma Phi Epsilon              74 3.05               10        3.05          84      3.05         10
              Sigma Pi                       61 2.92                4        2.85          65      2.91         25
              Sigma Tau Gamma                27 2.81                2        2.79          29      2.81         37
              Tau Epsilon Phi                31 2.69                5        2.90          36      2.72         42
              Tau Kappa Epsilon               47 3.02               5        2.38          52      2.96         15
              Tau Phi Delta                  17 2.96                4        2.51          21      2.86         32
              Theta Chi                        6 2.70                                        6     2.70         44
              Theta Delta Chi                21 2.36                5        2.68          26      2.42         50
              Triangle                        15 2.84               8        2.56          23      2.74         39
              Zeta Beta Tau                  24 2.97                1        3.60          25      3.00         13
              Zeta Psi                       43 2.88                7        3.01          50      2.90         28
IFC TOTAL                    Initiated     1970 Assoc.            193       Total        2163
IFC AVERAGE                                 38.6                  3.8                     42.4


                                         Initiated Members Associate / New Members        Chapter Totals
MGC                                      Number    GPA      Number        GPA        Number        GPA Council Rank
              alpha Kappa Delta Phi                                                                          #N/A
              Lambda Phi Epsilon             16     2.47             4       1.95             20   2.37         2
              Lambda Theta Alpha                                                                             #N/A
              Lambda Theta Phi                 3    2.14             0                         3   2.14         3
              Sigma Lambda Gamma                                                                             #N/A
              Sigma Omicron Pi                 9    3.06             4       2.19             13   2.80          1
MGC TOTAL                    Initiated       28 Assoc.               8      Total             36
MGC AVERAGE                                  9.3                  2.7                    12.0


                                         Initiated Members Associate / New Members        Chapter Totals
NPHC                                     Number    GPA      Number        GPA        Number        GPA Council Rank




                                                                                                                      43
               Alpha Kappa Alpha                     18 2.89                                             18       2.89        2
               Alpha Phi Alpha                        2 2.65                                              2       2.58        5
               Delta Sigma Theta                      8 2.56                9         2.68              17        2.63        4
               Gamma Phi Sigma                        2 1.85                                              2       1.85        8
               Kappa Alpha Psi                        7 2.31                                              7       2.31        7
               Omega Psi Phi                          2 3.41                                              2       3.41        1
               Phi Beta Sigma                         0                                                   0                #N/A
               Sigma Gamma Rho                        6 2.86                                              6       2.86        3
               Zeta Phi Beta                         12 2.57                                             12       2.57        6
NPHC TOTAL                          Initiated        57 Assoc.             9         Total               66
NPHC AVERAGE                                        6.3                  1.0                            7.3


                                                Initiated Members Associate / New Members              Chapter Totals
PANHELLENIC                                     Number    GPA      Number          GPA         Number            GPA Council Rank
               Alpha Chi Omega                      69     3.20             6         3.05                  75    3.19        20
               Alpha Delta Pi                       70     3.33             5         2.69                  75    3.29        14
               Alpha Omicron Pi                     74     3.38             3         3.64                  77    3.39         3
               Alpha Phi                            68     3.12                                             68    3.38         4
               Alpha Sigma Alpha                    57     3.31             9         3.19                  66    3.29        14
               Alpha Xi Delta                       75     3.45             4         2.99                  79    3.42         2
               Chi Omega                            68     3.30             7         3.03                  75    3.27        16
               Delta Delta Delta                    65     3.39             7         3.08                  72    3.36         6
               Delta Gamma                          53     3.34             8         3.34                  61    3.34         9
               Delta Zeta                           80     3.31                                             80    3.31        12
               Gamma Phi Beta                       75     3.31                                             75    3.31        12
               Kappa Alpha Theta                    69     3.37                                             69    3.37         5
               Kappa Delta                          67     3.36           10          3.33                  77    3.35         7
               Kappa Kappa Gamma                    56     3.35           11          3.33                  67    3.35         7
               Lambda Delta Omega                    7     3.32                                              7    3.32        10
               Phi Mu                               38     2.83           12          3.20                  50    2.92        21
               Pi Beta Phi                          73     3.27                                             73    3.27        16
               Sigma Delta Tau                      54     3.32                                             54    3.32        10
               Sigma Kappa                          67     3.21           10          3.18                  77    3.21        18
               Sigma Sigma Sigma                    55     3.25            5          2.70                  60    3.21        18
               Zeta Tau Alpha                       74     3.44                                             74    3.44         1
PHC TOTAL                           Initiated     1314 Assoc.             97         Total            1411
PHC AVERAGE                                        62.6                   4.6                          67.2




               All Fraternity GPA                  2.92                         # Fraternity Men                  2199    13.56%
               All Sorority GPA                    3.27                         # Sorority Women                  1,477   10.22%
               All Fraternity/Sorority GPA         3.06                         Total Fraternity/Sorority         3676    11.99%


               Undergraduate Men GPA               2.96                         # Undergraduate Men              16,212
               Undergraduate Women GPA             3.19                         # Undergraduate Women 14,458
               All-University GPA                  3.07                         Undergraduate Enrollment 30,670




                                                                                                                                    44
APPENDIX C: LGBTA STUDENT RESOURCE CENTER USAGE CHART




                              Community 3%


                  Staff 15%




     Faculty 2%

  Graduate 4%                                                    Undergraduate
                                                                 Graduate
                                                                 Faculty
                                                                 Staff
                                                                 Community




                                             Undergraduate 76%




                                                                 45
          APPENDIX C
                                               Emergency Tallies
                                                 2001 - 2002




I. Colleges in which students were enrolled, among those having emergencies                        TOTALS
                                               July August     September October November December
Ag. Science                                        0        0             0    0        2        0
Arts and Architecture                              0        1             3    1        3        0
Business Administration                            0        2             5   11        5        3
Communications                                     1        3             8    2        3        2
Earth and Mineral Sciences                         0        0             1    0        1        0
Education                                          0        2             2    3        5        1
Engineering                                        0        0             9    2        3        3
Health and Human Development                       0        3             4    2        6        0
Liberal Arts                                       1        3             4    6        6        3
Science                                            0        0             4    6        5        0
IST                                                0        0             1    0        1        1
DUS/Other                                          0        3             3    4        4        3
Total                                              2       17            44   37       44       16    160



II. Number of calls to departments, by college, regarding family emergencies

Ag. Science                                       0         0               0        0     0    0
Arts and Architecture                             0         2              17        8    10    4
Business Administration                           0         4              11       12     8    6
Communications                                    1         3              10        4     3    3
Earth and Mineral Sciences                        0         4              10        4     4    4
Education                                         0         3               4        6     8    0
Engineering                                       0         1              11        9     6    9
Health and Human Development                      1         5              21       14    20    2
Liberal Arts                                      2        31              40       45    61   20
Science                                           0        14              38       26    38    8
IST                                               0         0               0        0     0    1
DUS/Others                                        0         0               1        2     2
Totals                                            4        67             163      130   160   57    581

                                                                                                    Total
Locating Students                                 2         4                  4    8     4     2     24




                                                                                               46
  APPENDIX C continued



I. Colleges in which students were enrolled, among those having emergencies              TOTALS
                                               January   February   March April May June
Ag. Science                                            1          2       1  2    0    0
Arts and Architecture                                  4          0       1  1    1    2
Business Administration                                9          8       8 15    1    0
Communications                                         3          3       4  4    1    1
Earth and Mineral Sciences                             2          2       1  1    0    1
Education                                              4          3       2  6    0    0
Engineering                                            9          5       0  6    0    1
Health and Human Development                           3          3       5  1    0    0
Liberal Arts                                           8          8       7  9    1    1
Science                                                0          1       1  2    0    0
IST                                                    0          1       2  2    0    0
DUS/Other                                              3          2       5  8    0    0
Total                                                46          38      37 57    4    6    188



II. Number of calls to departments, by college, regarding family emergencies

Ag. Science                                           1            3        1       1   0    0
Arts and Architecture                                14            5       12      15   0    1
Business Administration                              19           15       10      21   0    0
Communications                                        6            4        8       3   0    0
Earth and Mineral Sciences                            7            8        7       7   0    0
Education                                             5            5        3       7   0    0
Engineering                                          19           20        7      16   1    2
Health and Human Development                         19           14       14      21   1    1
Liberal Arts                                         69           51       63      89   5    6
Science                                              41           25       15      23   1    3
IST                                                   0            1        4       3   0    0
DUS/Other                                             0            2                    0    0
Total                                               200          153      144 206       8   13   724



Locating Students                                     1            3           0    4   1   2     11




                                                                                                 47
APPENDIX C.1

                                Student Death Tally


        Number of deaths reported in the month of:
                                              July-01    4
                                           August-01     5
                                       September-01      2
                                          October-01     2
                                       November-01       4
                                       December-01       2
                                          January-02     6
                                         February-02     3
                                            March-02     5
                                             April-02    0
                                              May-02     3
                                             June-02     1
        TOTAL                                           37



        Cause
        Illness                                          5
        Vehicular                                       17
        Sporting Accident                                1
        Overdose                                         1
        Suicide                                          6
        Unknown                                          6
        Homicide                                         1



        Enrollment Status
        Currently Enrolled, University Park Campus      14
        Current Enrolled, Other Campuses                18
        Accepted Status at all campuses                  5




                                                             48
 APPENDIX C.2

                          Lion Support Case Log Summary
                                    2001 -2002

FALL SEMESTER

                        August September October November December Totals
Crisis                                       1                                               1
Academic                      2              4           3            4         2        15
Career Related                               1                                  1            2
Cultural Assimilation
Drug/Alcohol                                 1           1            1                      3
Eating Disorder
Sexual Orientation            1                          1            1         1            4
Relationship                  2              4       10               7                  23
Sexual                        1              2           5            2                  10
Other                         2          16              9           6                   33
Totals                        8          29          29              21         4        91
SPRING SEMESTER
                        January   February       March       April        May       Totals
Crisis                        2                                       2
Academic                      3              2           1            4
Career Related                3                                       1
Cultural Assimilation                                    1
Drug/Alcohol                                 1                        1
Eating Disorder                                          1            1
Sexual Orientation
Relationship                  6              7           4            4
Sexual                                                   2            1
Other                         7              4           6           9          2
Totals                       21          14          15              23         2        75




                                                                                        49

				
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