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Project Manager in San Francisco East Bay CA Resume Mary Holzheimer

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Project Manager in San Francisco East Bay CA Resume Mary Holzheimer Powered By Docstoc
					                                 Mary Holzheimer
                                                                              925.942.0102
Walnut Creek, CA 94595                                          mary.holzheimer@gmail.com

       PROJECT and GENERAL MANAGEMENT PROFESSIONAL
Senior management leader with proven ability to successfully create and execute
simultaneous dynamic, highly visible projects in fast-paced, challenging environments.
Strengths in business strategy, tactical execution across multiple business units,
excellent communication skills, and outstanding organization and analytical abilities.
Expertise in collaborative team leadership, effective multi-level internal and external
stakeholder management, as well as and efficient timeline and budget controls.

                                ACCOMPLISHMENTS
    Created 3 spin-off ventures under budget and on time
    Increased revenue by an average of 32% year over year for 11 years
    Delivered an average of 24% project ROI for 10 consecutive years
    Revamped AP/AR processes that resulted in 51 quarters with zero defects
    Managed $5m advertising budget, resulting in $117m yearly revenue
    Earned over 2,000 accounts through marketing campaigns, 91% client retention
    Developed audit process that recaptured 100% of lost accounts
    Testified as subject matter expert in Washington, D.C.


                         PROFESSIONAL EXPERIENCE
Global Sports Access, Inc. ~ Walnut Creek, CA                               1996 – present

Executive Director
Launched start-up company to provide sales and marketing support to companies in the
form of incentive, retention, loyalty and business development programs. Responsible
for brand development, internal and external communications, business process
development, program execution and company metrics. Managed $11.6m budget.
Directed staff of 10 – 200 (direct, in-direct, and contractors).

    Created and launched gift card incentive program for 800,000 government employees,
     reduced employee turnover by 2%
    Developed program for managing our inventory of > 25,000 hotel rooms at major
     sporting events, 100% of inventory was sold at a profit
    Launched 1/2-acre hospitality complex at The Masters Golf Tournament, in Augusta, GA
     - the first of its kind at this event
    Realized 24% companywide ROI through the development and successful
     implementation of programs and projects for over 10 years
    Developed meeting and incentive programs that increased company revenue by 32%
     year over year for 11 years
    Established all administrative processes, including HR, payroll, and AP/AR, resulting in
     51 quarters of 0 defects, 0 employment litigations, 0 lawsuits, and 0 charge-backs
    Developed internal and external project communication plans that increased corporate
     visibility and increased efficiencies among clients and employees
    Support web-based client platforms, serving 4,000+ companies and 4 million end-users
    100% of programs and projects completed under budget and on time
Mary Holzheimer                                                                           Page 2

Pacific Bell ~ San Ramon, CA

Director, Business Services – Voice Products                             10/1995-6/1996
Responsible for enterprise-wide adoption of new marketing methods with legacy
product and project teams. The purpose of this project was to establish product lifecycle
management processes where previously there were none.
    Included over 50 benchmarking studies with best-of-class Fortune 500 companies to
     learn and share best practices
         o 7% under budget and 2 months early on an 11-month deliverable
    Communicated new processes companywide to sales and marketing teams
    Project completed on time and under budget.

Product and Project Team Leader, Business Product Marketing        6/1994 -10/1995
Accountable for 15-member inter-departmental Product and Project Management team,
the first of its kind in the history of the company.
    One of three executives to represent Pacific Bell at national FCC hearings in
     Washington, D.C., resulting in preservation of Pacific Bell’s $200m inbound services.
    Managed $5m advertising budget, producing $117m in yearly revenue.
    Launched residence 800 service two months before projected timeline, generating over
     $4m in yearly revenue, originally targeted at $1.5m.
    Responsible for first-ever loyalty product promotion, resulting in over 200 new accounts
     at better than 175% of target and increased usage by 138% of target.


                                         EDUCATION
St. Mary’s College, Moraga, CA ~ BA, Business, Organizational Behavior, 1997
~ Graduated with Honors and Distinction (GPA: 4.0)
University of California, Berkeley ~ Product Marketing Certification, 1995, with distinction
University of California, Berkeley ~ High Performance Leadership Program, 1995
Duke University, Fuqua School of Business ~ Project Management Certification, 1992

                                   ADDITIONAL SKILLS
Proficient in various computer programs and software packages, including PowerPoint, Visio,
Microsoft Project, Excel, Word, Google Docs, Outlook, and Peachtree Accounting

Fluent in Portuguese

                                         INTERESTS
Travel, tennis, volunteering, working with young people

				
DOCUMENT INFO
Description: Mary Holzheimer is a senior management leader with proven ability to successfully create and execute simultaneous dynamic, highly visible projects in fast-paced, challenging environments. She possesses strengths in business strategy, tactical execution across multiple business units, excellent communication skills, and outstanding organization and analytical abilities. Mary has expertise in collaborative team leadership, effective multi-level internal and external stakeholder management, as well as and efficient timeline and budget controls.