O pe ra tor Certi fi ca tio n Program The Certifier F l o r id a D ep a r t me n t of En v i r on m en t a l P r ot e c t i on Volume 5 Issue 2 July 2005 You are PROFESSIONAL! ..and OCP wholeheartedly agrees! Points of Interest: Sometimes people who don’t understand say things that are just plain wrong. Too often people refer to your work not as a “profession,” but merely “a job.” OCP • 2005 Certification Examination wants all to know that it works on a daily basis with true professionals—the Water Date: AUGUST 26. and Wastewater Operators of Florida. • 2006 Certification Examination Date: February 24. Webster’s New World College Dictionary states that a professional is “a person • Apps for Feb ‘06 exams must who does something with great skill.” By extension, this implies self discipline, ac- be dated by November 28. tions in accordance with specific rules and living up to the expectations of others— • Apps for Aug. ‘06 exams must all elements of skill—and, thus, the true professional. be dated by May 30, ‘06 • CEU submission deadline for Because of the knowledge, expertise and skills required for your work, you cer- next biennium: tainly deserve the title of Professional. The industry has struggled long and hard 30 April ‘07 to be recognized with this simple label. Too often you have suffered when others • Check Status of a License at: have referred to your work in disrespectful terms (Wastewater Operators surely http://ocp.dep.state.fl.us understand this!). Rest assured OCP and the State of Florida recognize how well • OCP Office hours are 8-5 EAST- you fit the definition of a professional. ERN standard time • Voice Mail left at OCP office to Implied in the above definition, however, are the responsibilities of being a pro- be returned in 24 hrs fessional. One is the constant need to maintain and increase the skills and knowl- edge of the profession. Professionalism requires three important efforts: organizing your life to improve personal growth; developing better communication skills; and Inside this issue: improving record keeping. CEU’s are the means. Thus, getting CEU’s is a responsi- bility—not just a requirement of State rules. Yes, sometimes these activities may February 25, 2005 2 be tedious and not fun, but they are what a profession requires. Their attainment Exam Statistics is what makes OCP, as well as yourself, proud of your profession. There is never a CEU PROVIDER 3 need to prove you are a professional—your actions will show it! DATA UPDATE WHY...?! Letter: 3 Hats Off! AND STILL (The questions continue.) IMPORTANT 4 Reminders and Notes ...and AGAIN Operator Certification answers: “Whew! I am so glad that test is finished! Now, I am really anxious to find out how I did. But it seems forever before I can find out my score. “Why does it take so long for just grading a test? They even have a com- puter do it, don’t they? How hard can it be?!” Editor Harder than you think. The first week after an examination the work begins. Edward B. James, Jr. First is the collection of the returned exams and checking on security controls. OCP Administrator (Continued on page 2) PAGE 2 T HE C ER T IF IE R V OLU M E 5 ISSU E 2 ...WHY...?! (cont.) Update (Continued from page 1) grades are prepared for candidate Each examinee’s identification is notification via mailing to the ad- CEU checked and cross-referenced with dress on record. the signatures on file and on the Before being sent, though, answer sheet and the test booklet. each completed notification is With 750 to 1000 exams to check, this alone takes time. checked for accuracy. In addition, random tests are selected and Provider The answer sheets are then sent to Florida State University hand graded to, one more time, check accuracy. Records for computer grading and statisti- Only now are the grade notices cal analysis. This analysis indi- mailed. If no glitches were found, cates what percentage of the re- the mailing is completed within sponses to any question were right our 4 week goal period. Consider- or wrong. Depending on the back- ing the vast amount of manual log at FSU, this may take up to a week. handling and cross-checking for accuracy, we are proud to say that NOW Following the initial scan- this process has been reduced dur- ning, a Review Committee of Wa- ing the past year from a former 8 ter/Wastewater Professionals weeks process to four weeks. meets to finally certify the exam. Technology may be our ulti- This committee is selected from mate savior. We are currently in 2005 Events of Note January—Ed James attended the names recommended by your Pro- the early stages of transferring Association of Boards of Certification fessional Organizations. The com- thousands of years-old records to (ABC) Conference in New Orleans, mittee reviews the statistical digital form. When we can shift to LA. The attendees, Operator Certifi- analysis of each question to estab- total computer testing, we will be cation Administrators from the U.S. lish each question’s accuracy and able to improve even more. Wait- and territories, Canada and the to verify overall test validity. ing “forever” to receive scores has Caribbean Basin, met to discuss Next, it is back to the FSU now become “sooner”—and maybe their mutual concerns, challenges testing center for a second run of even “instant” in the future. OCP and advances in Operator Certifica- the answer sheets. If all is OK, is working for you. tion. In addition to presentations by the Environmental Protection Agency, February 25, 2005 Federal requirements for Certifica- tion Programs were discussed. The Examination Statistics Federal Bureau of Investigation and Homeland Security also discussed The examination was given at 7 material important to Operator Cer- Level Number Percent different locations throughout the Taking Passing tification and the general knowledge State in addition to 6 sites within needed to keep our facilities and our- the Department of Corrections. A-DW 47 34.04% selves safe. There were 372 Drinking Water examinees and 339 Waste Water B-DW 115 23.48% February—Operator Certification examinees for a total of 711 tests examinations administered. Note C-DW 192 38.02% statistics at left and the OCP web- administered. 18 61.11% site. D-DW The following table indicates the number of examinees at each level A-WW 54 38.89% April—Your OCP staff renewed and the passing rate achieved. 8,500 licenses. This is a very man- B-WW 103 38.83% ual operation, all done in-house, ex- cept for the printing and mailing. C-WW 175 37.14% Marie, Susan, Janice, Sallie, Ron and Ed put in many hours in trying D-WW 7 71.43% to make this as smooth as possible for you. V OLU M E 5 ISSU E 2 T HE C ER T IF IE R PAGE 3 New Provider and other Data Changes Update your records of approved Continuing Education Providers. There have been changes in phone num- bers, email addresses and other contact information. In addition, a new CEU Provider has been added to the list. Please contact the following organizations for a list of approved CEU courses that are available from a par- ticular provider. Also, if any group or individual wants to offer a course or courses for Continuing Education Certi- fication, contact one of the following organizations. Individual course approvals are not the responsibility of the of the Operator Certification Program, but are determined by the approved Continuing Education Providers listed below. Special Note: Licensees who reside outside of the State of Florida must also meet the Florida Rules for Continuing Education requirements. For the April 30, 2007, renewal deadline, we will accept ONLY CEU’s that have been issued by one of the approved six providers listed below. University of Florida/TREEO Center Florida Water Environment Federation Ed, Toby, Senior Training Specialist Don Maurer, P.E. 3900 Southwest 63rd Boulevard CDM Gainesville, FL 32608-3800 8659 Baypine Road, Suite 200 (351) 392-9570 ext 115; FAX: (352) 932-6910 Jacksonville, FL 32256 Email: EToby@treeo.doce.ufl.edu (904) 731-7109; FAX: (904) 731-0465 Website: www.treeo.ufl.edu Email: Maurerde@cdm.com Website: www.fwea.org Florida Water & Pollution Control Operators Association Florida Section American Water Work Association Shirley Reaves Michele Miller, Training Coordinator & Data Manager 1519 Clearlake Rd. 1107 SW Bromelia Terrace Cocoa, FL 32922 Stuart, FL 34997 (321) 433-0081; FAX: (321) 433-0082 (772) 781-2529; FAX: (772) 781-4240 Email: Training@fwpcoa.org Email: Mmiller@fsawwa.org Website: www.fwpcoa.org Website: www.fsawwa.org Florida University of Sanitary Education Florida Rural Water Association William Edgar, Executive Director 2970 Wellington Circle W., Suite 101 18400 Bowman Road Tallahassee, FL 32309-6885 Springhill, FL 34610 (850) 668-2746 (800) 872-8207 FAX: (850) 893-4581 (352) 754-1259 Email: firstname.lastname@example.org Email: email@example.com Website: www.frwa.net Website: www.fuse.ws www.ceuplan.com A Big “Hats Off!” By City of Daytona Beach At 60 years of age, Harold Marty began his career with the City of Daytona Beach as a Maintenance Worker at the Regional Plant. Most people at that time of their lives are thinking only about retirement plans. With a little encouragement Harold took classes and worked as an Operator Trainee at the plant. On February 3, 1983, Harold passed his examination and was awarded a “C” Wastewater License from the State of Florida. “… we are Proud of him, his enthusiasm, Twenty-two years later, at the age of 85, Harold is still a full-time permanent em- ployee working as a Wastewater Operator at the Regional Plant for the City of Daytona determination and Beach. We think Harold may be the oldest certified operator working full-time in Florida and would like to see him acknowledged for his years of service to the community. More spirit.” importantly, we are proud of him, his enthusiasm, determination and spirit. He is an op- erator of distinction. The Operator Certification Program and the Department of Environmental Protection add their personal “Thank You!” to Harold Marty, Wastewater Operator License 0005620, for his years of dedication and hard work. O P ER A T OR CE R T I F I CA T I O N P R OG R A M PRSRT.STD. U.S. POSTAGE PAID Department of Environmental Protection Tallahassee, Florida 2600 Blair Stone Road, MS# 3506 Tallahassee, Florida 32399-2400 PERMIT #148 Phone: 850-245-7500 Fax: 850-245-8411 Operator Certification We’re on the Web! www.dep.state.fl.us/water/wff/ocp Important IN MEMORIUM Reminders and Notes We were all saddened on December 25, 2004 with the passing of Stephen Bullock. Steve was a dedi- cated long-time employee with the Florida DEP and the supervisor of the Operator Certification Program from 1997 through 2002. Steve made many positive changes to the Operator Certification Program dur- ing its transition from the Department of Business and Professional Regulation to the Department of Environmental Protection. Instrumental in licensure of many of our operators, Steve Bullock is certainly missed by all of us. It is your responsibility to keep the Operator Certification Office advised If you would like to of a change of address or other contact information. Several operators contribute an article to incurred late fees for the 2005 renewal because of our inability to contact them in a timely manner. The Certifier, contact We are still working to establish the Distribution Systems Operators Li- the Certification Office. cense. The process for any rule change in the government is extremely involved. The result, however, will be legally sound and worth the time. Check the NEW DATA on page three of this issue of The Certifier. Update your records. Contact the organization you wish to work with. Make ar- rangements for taking your next CEU’s. Avoid the last-minute rush! Do it NOW!