ENTERPRISE RENT-A-CAR COLUMBIA
Posted by admin On June 24, 2009 10:04 AM
This is an unpaid; non commercial review.
One of our associates recently rented a car from this rental car company. Amazingly ; after he was assured that his credit card would
not be charged until he returns the car , he was charged without permission ( yes ? it was in the paper work ; but he was verbally
assured that he won?t be charged ).
To make the story short; the franchise owner refused to apologize or take any responsibility. It got worst; they charged him one more
time after the car was returned, in spite of telling him he was all paid up .
Here is our view: they get 0 out of 5. Gush ? we wish we could give them a negative score.
By it selves; this wouldn?t usually be a big deal ? but the issues at hand is trust. How, when, where can you trust a company if their
word is unreliable at best and deceptive at worst?
In this particular case ; we would argue that this particular location in Columbia MO is simply a bad choice . There are others that are
available , friendlier , and more honest .
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