Muslims, Ramadan and the Workplace - a Guide for HR The Muslim holy month of Ramadan begins next week. Millions of people from Morocco to Malaysia will fast everyday from sunrise to sunset for 30 days. Among these will be significant numbers of Muslims working in offices in Europe and North America where Ramadan slips past unnoticed. This lack of awareness can and does cause inconvenience, stress and unhappiness to practicing Muslims in the workplace. Kwintessential, a leading cross cultural communication training provider, has released a free guide for employers with Muslim staff to help them better understand the month and what it means to Islam’s adherents. Depending on the sighting of the moon, the Islamic world will once again begin their annual exercise in spiritual and physical cleansing through fasting and other religious exercises next week. In countries such as Saudi Arabia, Iran and Indonesia where the majority of the population will be fasting, the social cycle changes to accommodate people’s needs. Work may start later due to people praying late into the night, it will certainly finish earlier to allow people to prepare for iftar (breaking of the fast) and the general pace of life drops down a couple of gears, especially for the important last 10 nights. However, in Europe and North America the pace of life continues as normal. Although many Muslims will be going through the same rigours as people in Syria or Singapore, Ramadan can be that little bit tougher. This is mainly down to the lack of cultural awareness within businesses nowadays. Although people may know who a Muslim is they may not appreciate what a Muslim does. Unawareness of aspects of the religion such as food & drink, interaction between genders, moral obligations, prayers and holidays is widespread. As a result there are always stories of Muslims being invited to business lunches, not being provided with time or space to break their fasts at sunset or expected to work on the Eid holiday following Ramadan. “We know of Muslims working in organisations that had no idea what Ramadan was and what it entails. Stories include buffets being set up next to someone’s desk at work who was fasting, a manager insisting on a Muslim colleague attending a working lunch and adequate time not being given at the time to break the fast to drink and eat properly,” explains Kwintessential’s Managing Director, Neil Payne. Respecting cultural diversity in the workplace is simply best practice. If staff feel that they are being taken care of and understood on a personal level, a business will experience greater retention, morale and ultimately productivity. In order to provide businesses with access to timely cultural knowledge on Muslims, Islam and the month of Ramadan, Kwintessential have released a free downloadable file that offers employers a summary of the main issues. These include looking at what Ramadan is, what it means to Muslims, the impact it has on their daily lives for a month and how in turn this impacts their working lives. “The future is culturally diverse and if we are all to have a successful future, then cultural awareness is critical,” adds Payne. The invaluable guide is available at http://www.kwintessential.co.uk/cultural- services/articles/Ramadan%20and%20the%20Workplace%20- %20A%20Guide%20for%20HR.pdf Neil Payne is Managing Director and Middle East trainer at the London based consultancy Kwintessential. For more information on their services please visit Intercultural Communication. The company provide cultural awareness training, information and resources as well as other services such as translation.