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					Leadership by Learning
based on SI, Department of Service
Management, Lund University, Sweden
Presentation at the the 5th International Conference on
SI,Orlando, Florida, May 28-30, 2008

Course Director: Pavla Kruzela
Emma Ståhlros, Ann-Sofie Larsson
Leadership by Learning
based on SI
7,5 higher education credits
Dept. of Service Management, Campus
Helsingborg, Lund University
Leadership by Learning
  A process in which students
   discover and stretch their
     hidden potentials in its
   entirety, so as to be more
  effective and smarter to use
 their talents in their future job
          and private life
SI-Mentors 2007/2008
Leadership by Learning
CONTENT of our presentation:
- What is ”Personal Leadership” about?
- How to develop it in an academic course?
-What are the paramounts in the learning
- Conclusions from Master Thesis
-Experiences & Improvements of the course
                 Module 1:
     Supplemental Instruction
- A team of SI-leaders, mentors, supervisors
-Internal marketing abilities
-Abilities to transfer knowledge in Service
                    Module 1:
       Supplemental Instruction
Our concepts of SI:
SI-Leaders (Students practicing SI first year)
SI-Mentors/Supervisors (experienced SI-mentors)
SI-Supervisors, certified trainer,

      certified professional coach (ICF)
     The way of Learning
    - Training in SI Methodology
    - Training in Coaching skills

- Action-Feedback/Reflection-Learning

    - Personal Jung Profiles (JTI) of indiv.
    & Learning Styles (Kolb)
Leadership by Learning
Feedback workshop with SI-
- Peer feedback
- Collective reflection
- The students gained insight on their
                    Module 2:
   Personal Leadership Development
CONCEPTS to develop:
- Communication skills
- Emotional abilities (EQ)
- Self-esteem
- Personal accountability in taking risks
                    Module 2:
  Personal Leadership Development
- Insight about own values, SWOT, Unique PB
- Increased awareness about differences
     - self-confidence and self-esteem
     - responsibility, accountability
     - how emotions influence behaviour
   Activities within Course
-SI-meetings during 3 majors
  - olika uppfattningar om kursinnehåll,
-metod och teknik för inlärning leder till
  Individual 360 feedback assessment
  ökad förståelse för ämnet och sin egen
- Individual Reflections
- Personal log books
- Kick of & 4 inspiration workshops
- Academic workshop, exam
       Internal Marketing

- Numerous introductions of SI at
     home department and at Campus
- Master thesis
- Example of SI-Menotors/Supervisor’s
     feedback workshop
   External Marketing

  -Local Marketing Association
  - Retail Fair, Open Seminars
- Business day at Campus (Agora)
Course Literature:
Csikszentmihalyi M. 2003. Flow, ledarskap och arbetsglädje, Natur och
Kultur, 303 sidor.
Gjerde, S. 2004. Coaching; vad – varför – hur. Studentlitteratur. Lund, 271
Senge P. 2005. Presence, Exploring profound change in people,
organizations and society. Nicolas Brealey Publ., 289 sidor.
Bolman, L. G. och Deal T.E. 2003. Nya perspektiv på organisation och
ledarskap, Studentlitteratur, 555 sidor.
Ellström, P-E & Hultman, G (red.) 2004. Lärande och förändring i
organisationer. Studentlitteratur, 300 sidor.
Schutz, W. 1997. Den goda organisationen. Natur och Kultur, Stockholm,
250 sidor.
Wolvén, L-E. 2000. Att utveckla mänskliga resurser i organisationer. Nya
Doxa. Lund.
SI-ledarens Guide till Suplemental Instruction - Studentgemenskap i
studiegrupper. Utgiven av Centrum för Supplemental Instruction vid LTH,
Our Sponsors:
Leadership by Learning
The Learning Logics:
- ”Skilled incompetence (Argyris 1996)
- Single, double and triple loop learning(Argyris & Schön)
-Reproductive/Productive vs. Expansive/ Innovative,
     learning logics (Bateson, Ellström 2000, 2006)
- Collaboratively Learning Leadership through
      socializing of explicit vs tacit knowlegde
      (Nonaka 1996 , Kruzela 2003)
Leadership by Learning
  Management vs. Leadership

 Role, Position an employee is    Borned vs Developed

 1-4th level leader: compelling   5th level Leader: Personal
 vision, stimulates the group     Humility &Professional Will
 to high performance standard     (Collins 2001)

                                  Procedual knowledge
  Declarative knowledge
                                  Soft skills
  Hard skills
Leadership by Learning
Our Thesis:
Theoretical Conceptualizations

SI can be used as method for
development of personal
leadership skills
Leadership by Learning
 - Continous Feeback/Reflection
 - Personal Goal Setting
 -Personal Change
Leadership by Learning
Our personal development

Emma: ”I now trust the knowledge
I have in my main studies”

Ann-Sofie: ”I now know my strength
and weaknesses”
Leadership by Learning
 - Why students to enrole on the course?
 - The Content/Methodology
 - The Outcome curriculum vs reality
 - What are the unique competences
 students did develop on this course?
Leadership by Learning
 -Experiences of SI-Mentors
 - Experiences of SI-
 - Vision
 - Future Strategies
Leadership by Learning
Leadership by Learning

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