One business owner admitted he was skeptical at first, but was
really pleased with the tailored solutions the greening business
officer proposed for the business.
A unique feature of the service is how it has been adapted to
meet local needs. For example, in the New Malden area, where
there is a large Korean community, the greening business officer,
who is a Korean speaker, has been able to facilitate links to
new service gets green support the Korean business sector in its overall development.
light Success has also been reported in joint business working. In
Sutton, a Traders Association has been formed as a direct result
of the work done with many businesses in Rose Hill, and other
clusters have developed in Cheam Village and Kimpton Park.
The Go Green service, run by southlondon.biz, working in
The Go Green service has also been acknowledged by other
partnership with local authorities, has received a resounding
groups including Northcote Road Traders Association and Garratt
thumbs up in a recent study. The service aims to support
Lane Business Park.
businesses to save money and go green through reducing,
reusing and recycling, and is particularly aimed at businesses
The overall project management by southlondon.biz also received
that wouldn’t normally come forward to take advantage of
a 100% thumbs up, recognising the ability of southlondon.biz
government funded services.
to turn government policy agendas into action that is relevant
to and supports business.
In the last year a team of greening business officers has worked
with over 400 businesses to agree a Go Green action plan. Of
So what happens next? southlondon.biz, the enterprise arm of
Merton Chamber of Commerce, aims to work with another 400
businesses through to 2009, when the current funding from the
• 57% employed less than 5 people
London Development Agency (LDA) runs out. Diana Sterck,
Chief Executive of the Chamber, said “This service has been
• 85% came from the service sector (29% retail)
such a success – businesses have told us they want it and want
more help with implementing green solutions. In partnership
• 33% of the businesses were female owned
with local authorities we’ll work to enhance the service and
secure its future, to support the green agenda that so many
• 41% of the business owners were from black and minority
businesses want to adopt but just need outside help to make
ethnic communities, both these figures far exceeding the
local make-up of business ownership in South London
Many of the businesses supported have had little or no dealings
with publicly funded business support in the past. Feedback
has been very complementary, with one business commenting
“a business may want to go green, but it takes someone like
the greening business officer who visited us, to prompt us to
“ a business may want to go green, but it takes
someone like the greening business officer who
visited us, to prompt us to take action.
“The Voice for Business and Enterprise in Merton”
meet the greening
welcome to Go Green When you take up the Go Green service from southlondon.biz,
you will be visited by one of our experienced Greening Business
It’s two years since we launched our Go Officers (GBO). The GBO will carry out an assessment of your
Green service, and following an business and produce an action plan, packed full of suggestions
independent evaluation of the project, we and recommendations, advice and guidance towards available
have produced this newsletter to report support to help your business Go Green.
on our success to date, and tell you a
little bit about some of the businesses
we’ve helped to Go Green.
Go Green is a service set up by
southlondon.biz, in partnership with local authorities, and is
funded by the London Development Agency. The service
supports businesses on how to operate in a more environmentally
friendly way, while improving their profits.
Our cover story outlines the results of our evaluation and inside
you can meet the Greening Business Officers; read about two
businesses supported; get the inside story from Helen Clark
Bell, the Greening Business Operations Manager; see our top
tips for going green and link up to other suppliers and services
to help you Go Green.
You can find full details of our Go Green service, read more
about businesses we’ve worked with and find advice and support Our GBOs work across five boroughs and work closely with
on our website at www.southlondon.biz/greening. each of those local authorities - Croydon, Merton, Sutton,
Wandsworth and Kingston. If you would like to find out more
about the Go Green service, please contact us on 020 8947
0055 or at firstname.lastname@example.org, or you can contact your
local GBO direct:
Diana Sterck Lee Sexton
Chief Executive Greening Business Officer - Croydon
Merton Chamber of Commerce email@example.com
& southlondon.biz 07814 681451
Greening Business Officer - Wandsworth
Greening Business Officer - Kingston
southlondon.biz is the enterprise arm
Greening Business Officer - Merton and Sutton
of Merton Chamber of Commerce Ltd. firstname.lastname@example.org
5th Floor, Tuition House 07814 683339
St George’s Road
London SW19 4EU
t. 020 8947 0055
when a greening business
officer comes calling
When Lynn Wake, Quality & Personnel Manager of Eurotech, Eurotech has introduced intelligent plugs which ensure that all
received an unexpected knock at the door from a Greening individual workstations are turned off at night and not left on
Business Officer, it came at an opportune time. With no formal standby – when computers are turned off, power is automatically
environmental policy in place, Lynn had been targeted by her switched off from the peripherals so saving energy.
environmentally focused MD to get ideas and take things forward. They’ve also installed ‘savaflushes’ into the toilets to reduce
Then along came Lee Sexton, Greening Business Officer for water consumption and are looking at putting ‘presence detectors’
Go Green bringing with her a plethora of ideas and into the kitchen and toilets to control the lighting in areas of low
recommendations to help Eurotech in their quest to go green. usage.
In addition to these practical steps, Lee also provided Eurotech
with other contacts, such as Seltrans to address travel and
This resulted in some funding to put in a shower to encourage
cycling to/from work, and they have also applied for a grant for
a fold-up bike for staff to use at lunchtime.
“We are a small company but with big systems, and we have
a very well established Quality Management system, ISO9001
and Investors in People and the Go Green initiatives all fit in to
form part of this stable along with our Environmental and Health
and Safety Policies.”
“I would recommend the service to any business,
and particularly Lee for being especially informative and
enthusiastic with tons of ideas,” added Lynn, “we now have
suggestions to follow up such as the eco-kettle, recyclable
cartridges, we have alternatives to bubble wrap, recyclable
Eurotech Export Ltd are a distributor of electronic and associated bulbs and lots of simple ideas to improve our green ethos on
components based in Croydon. The greening assessment, a daily, measurable basis.”
carried out by Lee, had very real benefits beyond just the
recommendations in the action plan. “As Lee went around the
office, she pulled in other staff members to ask questions which
got them enthusiastic about the initiative,” said Lynn, “on a very Euro-Tech (Export) Ltd
practical level she demonstrated very tangibly that the ethos is 518 Purley Way
embedded in the company. She was only here for an hour but Croydon
the action plan has masses of ideas for us to consider – we Tel: 020 8760 7300
already thought we were doing pretty well, but there are lots of www.eurotech.co.uk
opportunities for us to do more.”
I would recommend the service to
Question: What type and size of business will benefit most
from using the Go Green Service?
Answer: Any business can benefit as a lot of our advice is
cutting through the red common to most businesses. We have helped a huge variety
from hairdressers, dentists, florists, cafes, furniture shops,
tape to be green architects and insurance agents to manufacturers and importers.
Question: And what sort of savings can a business typically
with Helen Clark Bell expect to make by adopting a greener way of working?
Answer: This varies greatly depending upon current expenditure
Question: What is the Go Green Service? and habits. There are a number of companies that we have
Answer: Go Green is about encouraging small and medium worked with that have saved over £300 by changing a few minor
businesses by informing them and then helping them reduce things. The long term impact will be greater as more actions
energy, water consumption and waste thereby improving their are implemented, the savings will also be greater and go straight
profits. We also guide them on current and upcoming to the bottom line!
environmental legislation including recycling and energy usage.
For example, in October 2007 the pre-treatment of waste Question: What attracted you to the role of Greening
legislation says that every company is required to recycle some Business Operations Manager and what does your job
of their waste, and in April 2008 a staggering 33% increase in entail?
landfill tax will have a significant impact on the amount it costs Answer: I have been passionate about the environment for
to throw waste into the general waste stream. many years and whilst we all try and do as much as we can in
our personal lives this does not always follow through to our
Question: Why should a business take up this service? business lives. Businesses in London create more than 75% of
Answer: To get ahead of the game. The environment is a very waste produced in London; this has to be tackled if we are to
topical agenda item that is not going away. Legislation is make an impact on the environment. There is a lot of red tape
increasing that businesses of all sizes will have to comply with. and legislation for businesses to get to grips with and little
This is their opportunity to get some tailored advice on what support to help them. Go Green helps these businesses that
can be done to meet this legislation. In addition, consumers otherwise may not have the time or resources to focus on this.
are demanding services and products from environmentally
aware companies so it’s good for marketing too! Question: How long will this service be available to
businesses through southlondon.biz?
Question: How much will it cost a business to use the Go Answer: The current government funding stream runs out in
Green service? March 2009, but we are very eager to maintain continuity of this
Answer: A nominal administration fee of £10 including VAT, very successful service and are actively seeking ways of
which is only invoiced after the action plan has been delivered extending it.
to the business.
Question: So how does any interested business take up
Question: I believe the Go Green Service is unique to this service?
southlondon.biz – what makes it unique? Answer: They simply contact us to arrange for a Greening
Answer: The Go Green service is a partnership between Business Officer to pay them a visit.
southlondon.biz (the enterprise arm of Merton Chamber) and
5 local authorities. This allows us to be independent of local
councils whilst working closely with them to help businesses.
Question: How does the service work?
Answer: We have a team of Greening Business Officers who
cover the five boroughs. They visit the businesses to do an
assessment of the business premises and the operations, which
takes about an hour depending on the size of the business, and
during the assessment they will look at greener ways to operate.
Out of that comes an action plan which gives them tailored
advice and recommendations of all the many actions and
changes they can take to go green. Businesses can also apply
for grants to offset the cost of undertaking actions recommended
Question: Where does the Go Green Service operate and
who can use it?
Answer: Any business with fewer than 250 employees that is
located within Croydon, Merton, Sutton, Kingston or Wandsworth
can access the service. To date we’ve focused on industrial
areas and small shopping parades but any small to medium Any business can benefit as a lot of our
business within these boroughs can receive help. advice is common to most businesses.
We are also hoping to extend into other boroughs.
“The Voice for Business and Enterprise in Merton”