China Life series of complaints ?? China Life series of complaints Data compilation by: Wong Kin Ming Master of Laws Risks of corporate law Insurance Agent: 13168886563 (1) Hangzhou Branch of China Life Insurance Company Complaints http://finance.sina.com.cn 2006 Äê 04 ÔÂ 30 ÈÕ 15:05 Sina Finance ? Source: Sina World Insurance Forum ? User: West Lake Willow ? I was in February 2005 branches in Hangzhou, China Life Insurance to buy life insurance, Corning, again in June 2005 to purchase additional medical insurance, then buy additional insurance, the insurance company gave me the information that only a stick in the main risk contracts on an "endorsement" did not have additional medical insurance policy. March 2006 I am hospitalized, and discharged after 21 March will be the policy, receipts, invoices and all other original documents by the clerk to help claim. March 30, I phoned salesman asked me why I never buy the additional insurance that the insurance provisions, said she did not remember whether the terms and told me because of my illness was there before the insured and therefore the insurance company is not compensable. March 31, clerk refunded the appropriate information, I found my insurance policy has been the main glue the missing I've never seen before in terms of additional health insurance. I very much doubt, several phone Hangzhou Branch of China Life asked why the departments did not give me additional risks before the terms of the information in the exclusions clause to return after the glue? Two weeks down, claims Division Xu Tengda, complaints and information chief Xu Rong-ping reply to me as not recognized after the pasted and procedures that insurance companies will not wrong, certainly at the same time the purchase of insurance policies and the "endorsement" with Nianshang Qu's. The collection of information and talking to contacts and insurance process, I had a lot of confusion: One doubts, April 19, I linked to business processes through Baojian Ban Wu, director of Miss, I did not inform the complaint in the case of my insurance policy to see Ms Wu, look after Ms Wu said that the additional terms may be claims Section Zhanshang Qu's, and assert that "endorsement" must be there, but whether there is any provision in the insurance she did not remember, there was the presence of a named Wang in charge, they are not given I have a clear answer. For the purchase of an insurance policy to the client what information should be provided such basic business common sense, Director and no one showed me the first time in a clear reply, know that I buy additional insurance information provided is only a 2 -page issue, not a dozen of people over 20 remember? In the end can not answer or do not want to answer do not want to answer, it is necessary to fight a question mark! Doubts Second, China Life since November 2003 since the "China Life Insurance Company" to "China Life Insurance Company." My insurance is purchased in 2005, in my insurance policy was pasted goes on in addition to additional risk provisions, all data are the rise of the "China Life Insurance Company Limited." Miss at WU office, I deliberately asked her to give me a copy of the terms of additional risks and she gave me the terms of the rise of the "China Life Insurance Company." In response, Ms. Wu and another in charge can not explain this phenomenon. Miss Wu when I explained the contents of my complaint is that the provisions of this paper, after doubts about an hour later in the 15th floor of the complaints section, Ms. Wu told me she asked, and terms of insurance is certainly there when the. Section chief, said the complaint was also the first floor are used in the "China Life Insurance Company," the terms, she has asked the department to correct the first floor. That business unit is using the terms "limited stock" companies rise of words, while the first floor lobby claims sector arm is not used, "Corporation" payable to the terms of this and she said earlier, the "This may be claims department paste "coincide, but also confirms claims department I guess after the paste articles! Later, when I raised this objection, the insurance company says that this is just a mistake, no matter what the rise of the terms of its effectiveness are the same, intentionally avoiding the stall trouble. Puzzled 3, I see other companies China Life issued each year (I do have 1999,2002,2004,2005.11 collected) policies in every page labeled "first X pages of X pages" Office also has a blank page "This page blank" message. Only in February 2005 I purchased the policy just the first few pages marked the "first X page" message, no page number back a few pages, a blank page Department also no "to this page blank," the words, they explained that This may be the computer versions. But people do not understand is why even in 2002, policy can be very comprehensive and systematic policy complete show the organic connection between the number of pages, and to my insurance policy purchased in 2005 on the emergence of such fault in? These fault to the insurance company after the terms of facilitated pasting random and may, with the result of the policy was pasted to a new provision to be no evidence from. Four doubt, my invoices and payment vouchers policy, the entirely of premium pay to the date of each is different, some on Feb. 4, some 3 February, the surprise was even greater on February 27? Faced with these obvious common mistake, do not know, how the insurance company to explain! All these doubts, most insurance companies, demonstrating the lack of integrity, quality needs to be improved staff and even the computer system, a sophisticated text data of these big companies should not be out of this error are found everywhere, it seems the work of China Life Insurance Company of mistakes is a normal, good error but is not normal it! This policy on non-paste "stock company" on the additional terms, a person simply can not identify with the naked eye and when pasted, because there is no trace of anything that can differentiate. The response to my insurance company all the people did not produce any evidence to prove that this clause is not before there was glue. All the signs can show this fact: that is, Hangzhou Branch of China Life is not only a serious lack of integrity, is at work there are many flaws in the face of these show business in front of them on the common-sense fault, even the executives are can not explain, we will tell you to use stalling tactics to investigate, and then turn around to find a reason for that is irresponsible on the lightly smoothed over you, and as the insured consumer, we always are in a vulnerable position, how do we know that the insurance the company's operational procedures, how to obtain first hand information for their own evidence, to identify if the authenticity of their rhetoric then? Insurance contract is the biggest "credit contract", but the insurance company itself is very dishonesty, in my case this column, first of all a mistake in China Life to the insured not to fulfill this obligation; Second Life in China is not only wrong not to recognize not to fulfill this obligation, but on their own terms to do after the paste repeatedly denied the insurance, fraud, consumer fraud! I find the relevant information: Insurance Law, Article XVII, contracts for insurance policyholders when the insurer shall explain to the insurance contract terms, the applicant shall truthfully inform the insurance to the insured or insurer relating to the subject, otherwise insurers the right to terminate the contract or not take insurance. Insurance Law, Article XVIII provides that insurers enter into an insurance contract should be clearly stated in the contract to the policyholders of the insurance liability exemption of terms, otherwise the exemption clause did not take legal effect. In the course of nearly a month of complaints, I also feel very helpless anger. Now, whether the claim has been important, and I deeply appreciate why so many people so do not trust insurance companies, so the exclusion of the insurance sales staff! So I do not speak your faith, arbitrarily change the contract without authorization, and refused to acknowledge the shame that act outraged, and ashamed of you! When I lie face that spoke one by one phone, one a fool of me, looking at the vested interests of talking, I am speechless, I can only believe my eyes! Them as, I feel real ugly China Life is such a despicable company! ? China Life series of complaints Data compilation by: Wong Kin Ming Enterprise Risks of Master of Laws Insurance Agent: 13168886563 (B) Complaints against China Life Insurance Company --- hope for your help! ! ! ! ! Input Date :2006-8-5 Source: http://www.12315.org.cn/info_news.asp?NewsID=2063&classid=16&n classid=16 Hello! Sorry to bother you, I do not know what I can see you this letter, of course, I come here to believe that service to your website before writing this letter to your network. I do not know where this complaint is sent to the appropriate, if not treatment, be grateful if you can help me go to the department or company responsible for this matter. I work in Beijing Sohu Web site, 25 years old, living in happy families, but unfortunately, my father died at 2006-04-02 due to esophageal cancer, which for my family is a very heavy blow. Mother in poor health, and a sister, a sophomore, can be said that the burden is not very light. These are not very important. I wanted to say that the father during his lifetime to vote on major diseases in China Life Insurance matter. My father, Zhang Junyi, Baoding, Hebei, 55 years old, his father alive by relatives in China's life insurance company insurance term insurance and Corning Corning Life Insurance. Critical illness insurance are two types of insurance, the insurance limit to 40,000 yuan. Amount of insurance paid around 1900, the insured to the China Life Insurance Company Baoding Branch Dingxing support company. In general, similar to that critical illness insurance will have a range of observation time, the concept of the two types of insurance period of 180 days. Father time recorded on the policy 2005-02-15 insured, a time projection, the observation period should end in 2005-09-10, specific time whom I have consulted the insurance company customer service, this time projected by the customer service help me After this I have the exact time. Father began to feel unwell when 10 early in 2005, can not swallow to eat, his mother accompanied his father around in 2005-10-20 to the Third Hospital of Hebei Baoding, oncology whole body examination, the results of esophageal cancer 3 (late), the results for us to say that is tantamount to bolt from the blue. Test results have been informed that we set the month on the life insurance companies report insurance Hing support. Dingxing related support staff of the company immediately began to deal with the matter, as the insurance amount of the high, the staff requested that we provide the appropriate documents, insurance bills, hospital examination results, medical records, patient files and so on. Which hospitals and other medical records staff from the insurance company directly to the hospital extraction. Dingxing support the company claims departments verification, confirm my father eligible, can claim, and said that will resolve the matter before New Year's Day 2006. We are very happy. Since the company will support only 30,000 yuan xing the limits, it is necessary to cover a branch from the Baoding insurance. Xing branch company set this report to Baoding Branch played, hope to deal with the matter as soon as possible, because the doctor is necessarily need to save money. Things here are very successful, but in fact, the report submitted to the Baoding Branch, far not the case. First of all, his father's escape from danger Baoding Branch to date from the period of observation is very close to the ground, and doubt to conceal the true incidence of father time, perhaps, this time really will make people of doubt, but things are so, and the cases and file all insurance companies extracted directly to the hospital is not provided by us. If we are provided directly, or you can say that we change the duration. However, we have no chance, so I do not set up for reasons we refused. Thus, Baoding Branch to work that we do not meet the ground, not to continue the matter. Father doctor needs money, and forced to, we only have to contact with the Baoding Branch, it has been dragged Guowanchunjie, in many cases call a claims department, said Mr. Wang, the matter needs further investigation. Because they learned through other channels, the father may be read at Beijing hospital patients. No problem, we gave them sufficient time, they did not actively played the middle of a call. Because the treatment has been spent before all of our savings by 2006 1,2,3 months, we have been unable to allocate enough money to treat his father, during which all treatment costs, are looking for our friends and relatives to borrow money deal, is already heavily in debt, Moreover there is a sister college, she can not pay tuition, but she at least eat. Wu Nai under, we can only ask the insurance company again and again the results. They start to finish for various reasons to reject, do not give us answer. 2006-04-02 father reached the end of life, time away from his 52 birthday 20 days. Me know, really got the disease, but if the insurance companies can Peifu our insurance, my father would go over time, his father walking with his sister one last time did not see, I know he regrets not seeing his beloved daughter graduated from college. 2006-04-09 father died a week later, I called the Claims Division of the phone, Mr. Wang told me, through investigation, Cancer Hospital in Beijing 2005-06-29 Zhang Junyi query to a registration record, we are required to provide at us to this hospital's medical information. Indeed, we have no cancer hospital in Beijing, China Zhang Junyi Moreover, the name is not only a person called my father, only a registration record, no medical records, it can prove that my father in the hospital has been examined or treatment. For this result, I expressed doubts, Mr. Wang on a very bad attitude with me to provide to the case of Beijing Cancer Hospital and other medical treatment that is not available if no longer matter. This is my last time with the insurance company. Things now from April, the insurance and then played the phone I do not have the insurance company never contacted me, in fact, far from the dangerous condition, Baoding, insurance companies have not shown a positive attitude to deal with this things. Although I am not quite understand the insurance, but also probably know, dangerous condition of the insured within one month after the results should be out of settlement of claims. Now the father has been dead three months, things have not settled, I now have extremely disappointed. Chance to enter your network, so writing this letter, if I can, I want your help! I do not have other requirement, dead gone, I just hope the insurance company should be entitled to the insurance, nothing more! I can provide relevant information, insurance policy number I can give, because the insurance policy, Baoding Branch has been taken away, I do not know. I can provide in order to check his father's identity card number. Information: ???Insured: Zhang Junyi ???ID number: 132425550422409 ???Insurance coverage: Corning Life, Corning on a regular basis ???Insurance Company: China Life Insurance Company Baoding Branch ???My Contact: Zhang Yuan Yuan 13651229607 ???e-mail: firstname.lastname@example.org ???ID number: 130626198009214221 ???Work Address: Zhongguancun East Road, Haidian Public Hospital No. 1 Building, 8th floor New International Gateway ???Company: Beijing Sohu website ???Complaint targets: China Life Insurance Company Baoding Branch I know that in thousands of letters, my letters may be you can not see, so I will not give up other opportunities, will contact the legal department and China Insurance Regulatory Commission to deal with. Of course, my greatest hope is that something you can get the help of a satisfactory solution! Thank you! Hard work! ? China Life series of complaints Data compilation by: Wong Kin Ming Enterprise Risks of Master of Laws Insurance Agent: 13168886563 (C) Fraud complaint in the United States: China Life issued a public notice to respond to http://finance.tom.com 2004 Äê 03 ÔÂ 19 ÈÕ 08 hours 30 minutes Source: Beijing Times Ao Xiaobo Li Yinghui Yesterday, less than four months of the China Life listed the defendant broke into the United States District Court Southern District New York news, the market in an uproar. Yesterday morning, the China Life in the United States and Hong Kong Stock Exchange also issued a bulletin to explain the incident. However, the stock remains in overseas markets affected the performance of China Life in our stock market report 18 received a green plate, closed at 4.975 Hong Kong dollars, down by as much as 5.24% that day. Response to rumors that China Life Insurance fraud Yesterday, China Life's "massive violation" wind of recurrence. Media reports said the lack of timely disclosure of adverse information, investors have put China Life reported to the United States District Court Southern District New York. For this, the reporter yesterday to get confirmation from China Life, as of press time on the eve of the persons concerned from China Life was informed, the real situation and the circumstances related in the media there were some differences. According to this figure, the market the fanfare of the China Life Insurance fraud is only investors in the United States commissioned a local law firms and legal issues related to China Life. Then the law firm's Web site in their own collection of other investors in China Life, preparing for group action, the current phase of the matter not to prosecute. China Life has commissioned lawyers in the United States to address this issue and the matter of stock exchanges in Hong Kong and the United States also issued a related announcement. According to China Life's announcement shows that the company was informed in March 16 complaint in the United States. Complaints, mainly: National Audit predecessor --- the Chinese state-owned company of China Life Insurance Company conducted an audit, the audit found that the parent company of China Life does exist 652 million U.S. dollars of the huge financial problems, but did not timely disclose relevant information, so that investors believe that the listing of China Life fraudulent acts, and asked law firms China Life listing of fraud related matters. Law firm that submitted the complaint, China Life Insurance Company and certain of its officers and directors violated the Securities Exchange Act of 1934. The complaint on behalf of all at December 22, 2003 February 3 2004 period, China Life to buy stock investors to seek compensation for losses. SMIC is listed on the first day of crash involvement Just created in the year raised 3.5 billion U.S. market, the biggest IPO (IPO) of China Life case burst rumors of fraud, by this news, the Stock Exchange yesterday listed the SMIC Mainland China has changed in the past overseas IPO market situation that is sought after by investors, the stock market crash occurred on that date the trend, which opened down 10%. Analysts believe that SMIC's performance in the market yesterday, obviously by the China Life news. The analysts further said that at present there is no further news has confirmed that, therefore, improper comments inconvenience. But once the news is true, no doubt foreign investors will invest in mainland enterprises have a great enthusiasm for the negative effects. Securities analysts believe otherwise, this message will wave of Chinese companies listed on the United States declined. It is understood that since the end of China Life in the United States created 35 million cases of the year's largest IPO, the Chinese companies listed on the upsurge again set off to the United States. Since the beginning of this year, a large number of Mainland companies listed overseas have shown interest, including Shanda, Tencent, and so later this year listing in the United States, but has been listed in the Mainland, Chongqing Lifan, a product of Shandong, Shaanxi race Germany and other private enterprises listed overseas are showing interest. At present the number of Chinese companies listed overseas, only 41, only U.S. listed companies, 4 ¡ë, market capitalization of 400 billion U.S. dollars. Background ¡ö China Life Insurance Regulatory Commission has illegal position Feb. 13, China Securities Regulatory Commission chairman Wu Dingfu news conference at the State Council, China's first life insurance company violations position, he said the CIRC on the matter very seriously, to draw lessons to strengthen management. Wu Dingfu said in response to a question, a National Audit Office carry out the normal pre-audit of the China Life Insurance Company annual audit, mainly some of the issues before 2002. Wu Dingfu also made specifically for the following three points: first, the National Audit Office's audit is the audit according to law, a routine audit; second, the audit issue is the problem the original life insurance company in China, and China Life Insurance Co., Ltd. is last year's on June 30 formally established; Third, China Life Insurance Company Limited is in accordance with relevant laws and intermediaries all over the world famous, audit institutions, accrediting bodies review later qualified companies. Wu said of the Audit Commission had identified a number of Chinese life insurance company violations, although the past problems, regulators are still very important to carefully implement the audit findings. Through the audit, in accordance with the relevant provisions of the handling. Lessons learned and further enhance the management. ¡ö Links China Life complaint in the United States During the offering, China Life and not disclosed following adverse facts: Parent suspected of 652 million U.S. dollars in huge financial fraud; In the IPO, the National Audit Office has completed the audit, and soon its parent company announced unfavorable audit found; parent company, the presence of illegal agents, over surrender, misappropriation of funds and set up illegal accounts and other offenses; violations should be China Life's stock price reflected, after all, 2 / 3 of the original defendant is a director of China Life or Senior Manager. According to "Morning Post" China Life, the original notice March 18 morning, Chinese life insurance joint-stock companies in the Hong Kong Stock Exchange issued a bulletin to explain the incident. Notice that, China Life was informed that one on March 16, 2004 complaint in the United States. The complaint against the company was on the Audit Commission, the state-owned company of China Life Insurance Company conducted the audit, alleging that China Life Insurance Company and several of its officers and directors violated the Securities Exchange Act of 1934. The complaint represents all in the December 22, 2003 to 2004 on February 3 during the day to purchase the Company's publicly traded securities of the person alleged on the audit report without proper disclosure to seek damages. China Life Insurance is working with the company's U.S. attorney review the complaint, is expected to make a strong defense on the complaint. Litigation in the United States based on the nature, we expect there may be the same or similar to the alleged of further litigation. As previously disclosed, the Company has not received the audit report of the Audit Commission. The Board of Directors confirm that, in addition to listing disclosed no other matters required by paragraph 39 of the Listing Agreement to be disclosed, and the Board is not aware of any listing agreement under the second paragraph of the general duty required to be disclosed. ? ? ? ?
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