Free Resumes Templates for Plumbers - DOC

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							SINOSTAR                                                                                      LTD
                             DVD & CD-ROM Programs
                                                 Business Communication
                                                 Career
                                                 Customer Service
                                                 Human Resources
                                                 Writing
                                                 Career Education
                                                 Career Exploration
                                                 Job Search
                                                 Job Survival
                                                 Career & Technology Education
                                                 Apprenticeships and Traineeships
                                                 Career Choice and Planning
                                                 Job Search Skills
                                                 Resumes and Applications
                                                 Interviews
                                                 Rights and Responsibilites
                                                 Work Experience
                                                 Workplace Safety
                                                 Workplace Skills




                     September 2009
                               Catalog Number: M2146



                Sinostar Ltd.
UNIT A4, 3/F HI-TECH IND. CENTRE, 5-21 PAK TIN PAR STREET, TSUEN WAN, N.T.
HONG KONG
                                              FAX:
TEL: (852) 2417 4522 of shipping charges (852) 2490 9742
The price shown are exclusive
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com Website: http://www.sinostarltd.com
E-Mail : sinostar@sinostarltd.com                             P.1
Web Site: http://www.sinostarltd.com
Dear Colleague,



We are glad to inform you that our website has been updated. Effective immediately, we will
add our updated catalogs on the web site. You can search them on the “Latest Catalogs”.

Also, you can find our homepage linked to the website of all our exclusively represented vendors.

Please do not hesitate to contact us for any questions you have.

Our website: http://www.sinostarltd.com




                        Grade Level:
                        P – Primary                          I –Intermediate
                        J – Junior High                      S/ H – Senior High
                        C – College/University               A - Adult




                                                      PRICING
           Pricing in this catalog provides for non-theatrical use with public performance rights.
                  Shipping charges will be added. Please contact us to secure quotations.


                               The prices are subject to change without prior notice.


The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com   Website: http://www.sinostarltd.com
                                                              P.2
                                                                       to be a winner in the interview process.
  Business Communication                                               Training Level : Junior High through Adult
BEST 10 1/4 INTERVIEW TIPS VIDEO                                       0.30 hr DVD - Yr : 2002 - $98
SERIES
This enthusiastic, high-interest and comprehensive three               BEST 10 1/4 TIPS FOR FINDING A JOB
episode series presents a kaleidoscope of information in a             OVER THE INTERNET
creative, fast-paced way. Filled with crazy skits and using a          This tape explores the newest and most powerful way to
fast moving video game style this series is specially                  find a job -- the internet. Learn how to get the tools you
developed to hold the attention of the viewer while giving             need to search the web for the best job opportunities
useful up-to-date interview information.                               available world-wide. Find out how to make the internet
Training Level : Junior High through Adult                             your own personal research assistant. Your new knowledge
1 hr DVD - Yr : 2002 - $275                                            of how to conduct research on the net might even make
                                                                       you a stronger candidate for many jobs. Surf's up!
BEST 10 1/4 TIPS FOR NON-VERBAL                                        Training Level : Junior High through Adult
COMMUNICATION                                                          0.30 hr DVD - Yr : 2002 - $98
As an instructor how many times do you need to tell your
students why a limp hand shake, a question aimed at the                BEST 10 1/4 TIPS FOR FINDING A JOB
floor and a wrinkled shirt are all things that send a negative         WITHOUT A COLLEGE DEGREE
non-verbal message? Designed specifically for the video                Need a well paying job, but don't have a college degree.
game generation, this video introduces up-to-date                      Don't sweat it! There are plenty of good jobs out there for
communication tips. The topics focus on grooming, image,               applicants who can prove their worth to an employer. This
eye contact and the handshake; how to read non-verbal                  informative tape will help you find a good job even
queues displayed by the interviewer and what those queues              without a college degree by packing your accomplishments
mean are also covered in detail. Learn to detect when it is            and preparing your resume for job interviews. Learn how
best to redirect a conversation because you've gone too far.           to sell the 'real you' and get the good job you want.
This video is packed with creative, energetic dialog -- a              Training Level : Junior High through Adult
super addition to life skills, guidance, business and                  0.30 hr DVD - Yr : 2002 - $98
vocational classrooms.
Training Level : Junior High through Adult                             BEST 10 1/4 TIPS FOR FINDING YOUR
0.30 hr DVD - Yr : 2002 - $98                                          FIRST JOB
                                                                       Unlock the mysteries of crafting a winning resume with
BEST 10 1/4 TIPS FOR PEOPLE WITH A                                     this new video. Learn now to assess your talents, identify
NOT SO HOT PAST                                                        your skills, and find out about perspective employers as all
Learn how to turn situations that are considered negative              part of the job search process. Finding a great job can be
into something positive with confidence, openness and                  tricky and this video is filled with helpful and fun tips to
honesty. Learn how to prepare for an interview and the                 ease the anxiety of finding your first job. Great for
steps to skillfully give specific, concrete information about          experienced -- and first time job seekers.
yourself, and present yourself in the best way possible.               Training Level : Junior High through Adult
Follow-up skills are detailed as a part of the key to getting          0.30 hr DVD - Yr : 2002 - $98
your foot in the door of a great company. Students will find
this fast paced, crazy classroom video packed with                     COMMUNICATION:         FEATURING
information to help them with their future. Sensitive and              NAVISTAR INTERNATIONAL
encouraging, this video breaks through to those students               Quality corporate communication is never successfully
that may be struggling with a past that is not so hot, and             delivered until it's accurately received and recalled. So
equips them with useful and applicable information.                    communications should be designed and delivered to
Students from all walks of life will benefit from the tips             assure the most accurate reception and receiver recall.
presented in this video.                                               Miscommunication can be costly to a business, especially
Training Level : Junior High through Adult                             when it results in errors, wasted effort, even injury. So how
0.30 hr DVD - Yr : 2002 - $98                                          do corporations assure the highest levels of accuracy in
                                                                       reception and in recall? Navistar International faces this
BEST 10 1/4 TIPS FOR YOUR FIRST                                        challenge in communicating on many levels.
                                                                       Training Level : High School through Adult
INTERVIEW                                                              0.13 hr DVD – Yr : 2007 - $79.95
Taking time to find out about yourself, researching the
employer, and practicing are just a few of the tips covered            MAKING             AND           COMMUNICATING
in this helpful interview prep video. Whether you walk into
your first interview, or if you have had many interviews,              MEANING
                                                                       This video highlights the three aspects of communication
the stage is similar. To interview successfully preparation is         necessary in making a television commercial:
the key. Fact: if you spend more time preparing you will               Making and Commu Meaning
spend less time feeling uncomfortable while interviewing.              Working and Writing in Groups
Give your students the tools to gain the confidence they               Making Oral Presentations
need to answer interview questions, and the steps to follow            DVD – $79.95
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com      Website: http://www.sinostarltd.com
                                                                 P.3
                                                                       to be a winner in the interview process.
                       Career                                          Training Level : Junior High through Adult
BEST 10 1/4 INTERVIEW TIPS VIDEO                                       0.30 hr DVD – Yr : 2002 - $98.00
SERIES
This enthusiastic, high-interest and comprehensive three               BEST 10 1/4 TIPS FOR FINDING A JOB
episode series presents a kaleidoscope of information in a             OVER THE INTERNET
creative, fast-paced way. Filled with crazy skits and using a          This tape explores the newest and most powerful way to
fast moving video game style this series is specially                  find a job -- the internet. Learn how to get the tools you
developed to hold the attention of the viewer while giving             need to search the web for the best job opportunities
useful up-to-date interview information.                               available world-wide. Find out how to make the internet
Training Level : Junior High through Adult                             your own personal research assistant. Your new knowledge
1 hr DVD – Yr : 2002 - $275.00                                         of how to conduct research on the net might even make
                                                                       you a stronger candidate for many jobs. Surf's up!
BEST 10 1/4 TIPS FOR NON-VERBAL                                        Training Level : Junior High through Adult
COMMUNICATION                                                          0.30 hr DVD – Yr : 2002 - $98.00
As an instructor how many times do you need to tell your
students why a limp hand shake, a question aimed at the                BEST 10 1/4 TIPS FOR FINDING A JOB
floor and a wrinkled shirt are all things that send a negative         WITHOUT A COLLEGE DEGREE
non-verbal message? Designed specifically for the video                Need a well paying job, but don't have a college degree.
game generation, this video introduces up-to-date                      Don't sweat it! There are plenty of good jobs out there for
communication tips. The topics focus on grooming, image,               applicants who can prove their worth to an employer. This
eye contact and the handshake; how to read non-verbal                  informative tape will help you find a good job even
queues displayed by the interviewer and what those queues              without a college degree by packing your accomplishments
mean are also covered in detail. Learn to detect when it is            and preparing your resume for job interviews. Learn how
best to redirect a conversation because you've gone too far.           to sell the 'real you' and get the good job you want.
This video is packed with creative, energetic dialog -- a              Training Level : Junior High through Adult
super addition to life skills, guidance, business and                  0.30 hr DVD – Yr : 2002 - $98.00
vocational classrooms.
Training Level : Junior High through Adult                             BUYING A SMALL, ON-GOING BUSINESS
0.30 hr DVD – Yr : 2002 - $98.00                                       The president of a business brokerage company, a partner
                                                                       in an acquisitions firm and a small business attorney talk
BEST 10 1/4 TIPS FOR PEOPLE WITH A                                     about the advantages of buying an on-going business
NOT SO HOT PAST                                                        compared to starting one. Included is where to find
Learn how to turn situations that are considered negative              business opportunities other than the newspaper, how to
into something positive with confidence, openness and                  match the type of business to buy with your own personal
honesty. Learn how to prepare for an interview and the                 profile and where to seek counsel in the process.
steps to skillfully give specific, concrete information about          Training Level : College through Adult
yourself, and present yourself in the best way possible.               DVD - $89.95
Follow-up skills are detailed as a part of the key to getting
your foot in the door of a great company. Students will find           CAREER IN FINANCE
this fast paced, crazy classroom video packed with                     This program demonstrates that finance is incorporated in
information to help them with their future. Sensitive and              every aspect of business. Interviews with an assortment of
encouraging, this video breaks through to those students               financial companies and diverse positions within these
that may be struggling with a past that is not so hot, and             companies are presented. The main question addressed is
equips them with useful and applicable information.                    how to choose the correct path and get started on the career
Students from all walks of life will benefit from the tips             journey in the financial world.
presented in this video.                                               Training Level : High School through Adult
Training Level : Junior High through Adult                             CD-ROM / DVD – Yr : 1999 - $79.95
0.30 hr DVD – Yr : 2002 - $98.00
                                                                       IF YOU DON'T KNOW WHERE YOU ARE
BEST 10 1/4 TIPS FOR YOUR FIRST                                        GOING... ANY ROAD WILL DO
INTERVIEW                                                              Dr. Burns continues the exploration of goals and their role
Taking time to find out about yourself, researching the                in the success of college students. He introduces the idea of
employer, and practicing are just a few of the tips covered            short-term goals leading to long-term goals and the
in this helpful interview prep video. Whether you walk into            importance of a flexible goal system.
your first interview, or if you have had many interviews,              Training Level : High School through Adult
the stage is similar. To interview successfully preparation is         DVD – Yr : 2005 - $89.95
the key. Fact: if you spend more time preparing you will
spend less time feeling uncomfortable while interviewing.
Give your students the tools to gain the confidence they
need to answer interview questions, and the steps to follow
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com      Website: http://www.sinostarltd.com
                                                                 P.4
                                                                     approaches to team spirit and team involvement transfers
           Customer Service                                          into smiles at every turn. Every single thought and concept
AON:   SELLING                     BY        BUILDING                involves the very best customer service and the happy
RELATIONSHIPS                                                        customer. Human resources are used as well for employee
Today, in many fields selling is about building long-term            development. All in all, strong company plus customer
relationships with customers. For sales people, relationship         service programs = strong, successful business. business.
selling is viewed as a continuous circle in which they               Training Level : High School through Adult
analyze customer needs, present the benefit of their product         DVD – Yr : 1999 - $79.95
or service, gain the commitment from customers, and
provide service after the sale in order to have another              MANAGEMENT     BY   INSPIRATION:
opportunity to start the cycle again.                                WORLD FAMOUS PIKE PLACE FISH
Training Level : High School through Adult                           Located in Seattle's sprawling Farmer's Market, World
0.15 hr DVD – Yr : 2005 - 79.95                                      Famous Pike Place Fish is known for a number of things:
                                                                     their variety of fresh seafood, from 15 pound salmon to 2
BMW: WORLD CLASS CARS, WORLD                                         ounce scallops, their great prices, and their friendly service.
CLASS SERVICE                                                        Most of all, they're known for their flying fish. See how
The Levin family has sold new and used cars in Chicago               this small fish vendor became internationally famous.
and Northwest Indiana for the past 55 years. In 1981, they           Training Level : High School through Adult
began selling BMWs, and since 2001, they've sold that                DVD – Yr : 2003 - $79.95
brand exclusively. The Levin philosophy is not just to
satisfy customers, but to exceed the expectations of                 RELATIONSHIP MARKETING:
customers when satisfying them - to do everything above              FEATURING THE LITTLE GUYS
and beyond expectations to make sure the customer is                 The Little Guys Home Electronics, located just south of
happy.                                                               Chicago, specializes in selling and installing home theater
Training Level : High School through Adult                           equipment. In only 12 years, the store has grown from a
0.20 hr DVD – Yr : 2005 - $79.95                                     start-up company to an established business with annual
                                                                     sales of more than 10 million dollars. Even though Best
HOTEL MANAGEMENT AT THE HOTEL                                        Buy has a store right down the street, sales at The Little
MONACO                                                               Guys continue to grow every year. How does a new
In the hotel business, there are many opportunities to               company build a devoted following in such a short period
provide service to customers, and in order to remain                 of time? The Little Guys did it by building strong customer
competitive; the service design must be excellent                    relationships.
throughout. The Hotel Monaco, owned by San Francisco's               Training Level : High School through Adult
Kimpton Group, is a boutique hotel with 7 locations                  0.13 hr DVD – Yr : 2007 - $79.95
around the country. In Chicago, its property is in a prime
location on the northern end of the business district. Its
location between two shopping districts and in the heart of
                                                                               Human Resources
the reviving theater district helped them to have crossover          EMPLOYEE RIGHTS AND
appeal for both business and pleasure clients.                       RESPONSIBILITIES: FEATURING
Training Level : High School through Adult                           METROPOLIS COFFEE COMPANY
DVD – Yr : 2003 - $79.95                                             Metropolis Coffee Company has earned its share of awards
                                                                     and devoted regulars. This Chicago coffee house employs a
HOTEL MONACO-MANAGING                                                widely diverse and talented staff of baristas and other
CUSTOMER SERVICE                                                     workers and encourages an atmosphere of relaxed behavior
The Hotel Monaco Chicago is one of seven boutique hotels             and appearance. Metropolis knows that this type of open
owned by San Francisco's Kimpton Group. Kimpton's                    atmosphere can lead to happier workers, employees who
service concept is to offer the same services and comforts           are more productive and who stay with the company for
of a luxury chain hotel, but with the personality and                the long haul. With their fresh take on the
individual attention of staying at a friend's home. In an            employer/employee relationship, they're forging a new path
extremely competitive market, the Hotel Monaco Chicago               that other businesses can learn from.
has successfully chosen to feature luxury accommodations             Training Level : High School through Adult
in a small, friendly hotel with unconventional decor and             0.10 hr DVD – Yr : 2007 - $79.95
unique service elements.
Training Level : High School through Adult                           HUMAN RESOURCE ASSESSMENT AND
DVD – Yr : 2002 - $79.95                                             DEVELOPMENT: VON MAUR STORES
                                                                     Von Maur's department store strength lies in its customer
HUMAN RESOURCE ASSESSMENT AND                                        service: their #l goal and superb selling tool! Their
DEVELOPMENT: VON MAUR STORES                                         approaches to team spirit and team involvement transfers
Von Maur's department store strength lies in its customer            into smiles at every turn. Every single thought and concept
service: their #l goal and superb selling tool! Their                involves the very best customer service and the happy
                                                                     customer. Human resources are used as well for employee
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com     Website: http://www.sinostarltd.com
                                                               P.5
development. All in all, strong company plus customer                  that links the goals of the company with those of the
service programs = strong, successful business. business.              employee. When an employee feels job satisfaction and
Training Level : High School through Adult                             commitment to an organization, they are motivated to
DVD – Yr : 1999 - $79.95                                               perform better at their job. Likewise, when an organization
                                                                       is pleased with an employee's performance, the company
HUMAN RESOURCE MANAGEMENT:                                             benefits and will do what it can to keep the employee
FEATURING ALLSTATE INSURANCE                                           happy.
Most people are familiar with the slogan, "You're in good              Training Level : High School through Adult
hands with Allstate." What they may not realize is that                0.17 hr DVD – Yr : 2007 - $79.95
Allstate's employees are in good hands as well. Allstate
attracts and retains employees with a comprehensive                    PERFORMANCE MANAGEMENT                                      AND
package of benefits. These include traditional offerings               APPRAISAL: FEATURING
such as health insurance, a pension plan, and profit sharing.          BUYCOSTUMES.COM
But Allstate goes beyond the basics and offers additional              BuyCostumes.com must depend on its employees to
benefits such as flexible work schedules and educational               perform and deliver year round. In this corporate machine,
support. In part, Allstate's generous package of benefits is a         employees aren't faceless cogs. Rather, they are truly the
response to a changing labor market.                                   reason BuyCostumes.com in one of the fastest growing
Training Level : High School through Adult                             apparel companies online. When performance management
0.13 hr DVD – Yr : 2007 - $79.95                                       is used effectively as BuyCostumes.com has discovered,
                                                                       employees are truly developed as company resources. They
JOBS AND JOB ANALYSIS: FEATURING                                       power the company's phenomenal success and will
ZAPPOS.COM                                                             continue to drive future growth.
The successful web-based company, Zappos.com, has built                Training Level : High School through Adult
a well-run organization that sells shoes online. Zappos.com            0.13 hr – Yr : 2007 - $79.95
holds a 20% share of the $3 billion online footwear
business. One of the reasons a company such as                         RECRUITING IN LABOR MARKETS:
Zappos.com is successful is because they use workflow                  FEATURING TEXAS INSTRUMENTS
analysis and job design to efficiently divide the required             Texas Instruments has become a household name due to
work into jobs, resulting in improved productivity,                    their innovative, technological work. TI chips are in more
customer service and service delivery.                                 than 50% of the world's mobile phones. As a company,
Training Level : High School through Adult                             Texas Instruments combines excellence in technical
0.12 hr DVD – Yr : 2007 - $79.95                                       innovation with the devotion to servicing customers. In this
                                                                       company, employees are the source of technical genius and
LEGAL  FRAMEWORK   OF                               EQUAL              the developers of the new frontier. It's crucial then that
                                                                       Texas Instruments recruits the best and brightest to keep
EMPLOYMENT: FEATURING                               TEXAS              their company successful.
INSTRUMENTS                                                            Training Level : High School through Adult
Texas Instruments laid the foundation for modern                       0.12 hr – Yr : 2007 - $79.95
electronics in the 1950's by creating the first commercial
silicon transistor and inventing the integrated circuit or             RESPECT - THE UNIVERSAL LANGUAGE
microchip. Texas Instrument engineer and microchip                     "Respect - The Universal Language" is a Telly Award winning
inventor, Jack Kilby, won the Nobel Prize in 2000 for his              video program which covers the topic of sexual harassment in the
work that blossomed into a worldwide integrated circuit                workplace. Narrated by a practicing employment law attorney,
market with sales in 2006 totaling 210 billion dollars.                this interactive 32-minute video includes the following topics:
Clearly, Texas Instruments has made a commitment to                           same-sex harassment
attracting the best and the brightest to its workforce. But                   examples of tangible employement actions and hostile
                                                                               work environment
like all companies, its hiring practices are in part governed                 references to the California law requiring employers to
by federally mandated equal employment opportunity                             train employees on this topic, as well as those in Maine and
regulations.                                                                   Connecticut
Training Level : High School through Adult                                    how to file a formal complaint
0.15 hr DVD – Yr : 2007 - $79.95                                              employees' and employers' responsibilities regarding this
                                                                               topic
ORGANIZATIONAL/INDIVIDUAL                                                     retaliation
                                                                              gossip
RELATIONS     AND     RETENTION:                                              prevention of sexual harassment
FEATURING FOCUS HR CONSULTING                                                 practical, realistic vignettes of employees in various
Qualified, productive employees are a company's biggest                        occupations engaging in harassment
asset. But it takes a lot of time, energy and consideration to                what to do and not do if you're harassed
hire, train and ultimately retain quality employees. A major           Support Materials include: A FREE Leader's Guide and a
                                                                       PowerPoint presentation on a CD-ROM
part of the role of a human resources department is to
                                                                       Closed captioned
foster a good relationship between a company and its
                                                                       Training Level : Adult
employees. A good relationship acts as a two-way bridge
                                                                       0.59 hr – Yr : 2005 - $695.00
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com         Website: http://www.sinostarltd.com
                                                                 P.6
RESPECT MEETING OPENER                                                    company's human resources are there at the right time, in
Start your training session on the right foot! This 5-minute              the right number, in the right position, with the right skills,
Respect Meeting Opener sets the stage for your training                   and working towards meeting the company's goals. In this
session. It provides a focus for your participants.                       way, human resource management is invaluable.
Its versatility allows the trainer to utilize it for all training         Training Level : High School through Adult
topics related to self-respect and respect for others, i.e.,              0.15 hr – Yr : 2007 - $79.95
customer service, diversity, harassment, sexual harassment,
supervision, leadership, etc.                                             TALENT    MANAGEMENT                                 AND
This Meeting Opener provides your audience with a                         DEVELOPMENT: FEATURING                             XEROX
carefully selected list of quotations accompanied by                      CORPORATION
inspirational background music.                                           Xerox Corporation, the world leader in document
For the trainer's convenience, it has been produced in a                  management technology and services, uses talent
loop format, which means it will play continuously until it               management to attract exceptional people and develop
is turned off. This provides the trainer with more flexibility            future leaders. The explosive global growth of Xerox in
to:                                                                       recent years, paired with the company's drive to remain the
      play it while the participants are entering the room               industry vanguard, requires forward thinking employees
      play it at the beginning of the session                            who remain on the cutting edge through continuous
      play it while participants are entering the room and at            education and development.
       the beginning of the session                                       Training Level : High School through Adult
This Meeting Opener is perfect for customers also                         0.15 hr – Yr : 2007 - $79.95
interested in Respect - The Universal Language.
Training Level : Adult
0.08 hr – Yr : 2007 - 295.00                                              TOTAL REWARDS AND COMPENSATION:
                                                                          FEATURING FOCUS HR CONSULTING
RISK MANAGEMENT AND                              WORKER                   Employers recognize that people want to be compensated
                                                                          appropriately for their work. Determining what is
PROTECTION: FEATURING                                                     appropriate can be a challenge, a challenge that falls at the
BUYCOSTUMES.COM                                                           feet of human resource departments, managers, and
BuyCostumes.com is one of the fastest growing apparel                     employees. Andrea Herran is the owner of a human
companies online. The company believes that safety equals                 resource consulting firm, Focus HR consulting. She works
success for each individual in the company and for the                    with a variety of different businesses to, among other
organization as a whole. BuyCostumes.com works to                         things, design compensation packages that will be the most
cultivate a culture of safety and wellness for its employees.             beneficial to both the business and its employees.
By providing a safe, secure and fun place to work each                    Training Level : High School through Adult
employee is free to perform and meet the company's high                   0.15 hr – Yr : 2007 - $79.95
expectations.
Training Level : High School through Adult                                TRAINING    HUMAN    RESOURCES:
0.12 hr – Yr : 2007 - $79.95
                                                                          FEATURING XEROX CORPORATION
                                                                          In 2002, Xerox Corporation was struggling. A new CEO,
SELECTING   HUMAN    RESOURCES:                                           Ann Mulcahy, launched a variety of initiatives that she
FEATURING ZAPPOS.COM                                                      hoped would bring Xerox back to greatness. One of her
Zappos.com, the online shoe retailer, is known for their                  key strategies was to deploy lean Six Sigma, a
expansive inventory of shoes, free shipping both ways, and                methodology for analyzing business processes and finding
great customer service. They want to provide the best                     ways to reduce both errors and unnecessary steps. Xerox
customer service online in any shopping category.                         hoped that lean Six Sigma would help return the company
Envisioning that one day 30% of all retail transactions will              to profitability. But deploying this discipline methodology
be done online, Zappos.com believes that the business will                required changing the company's culture to a culture of
go to the company with the best service and selection.                    continuous learning. For Xerox, with over 50,000
They are positioning themselves to be that company. To                    employees and locations worldwide, this meant a major
succeed in this vision, Zappos.com must hire the right                    new commitment to educating employees.
people and put them in the right jobs.                                    Training Level : High School through Adult
Training Level : High School through Adult                                0.13 hr – Yr : 2007 - $79.95
0.13 hr – Yr : 2007 - $79.95
                                                                          UNION-MANAGEMENT                           RELATIONS:
STRATEGIC HR MANAGEMENT AND                                               FEATURING SATURN
PLANNING: FEATURING FOCUS HR                                              In the mid 1980's Saturn grew out of a unique collaboration
CONSULTING                                                                between General Motors and the United Auto Workers,
Human resources, or employees, are the lifeblood for any                  both of whom realized that the then-current path of
successful company. But it is not enough to simply have                   management/labor/union relations in the U.S. auto industry
employees. Organizational effectiveness is dependent on                   in the early 1980's was crippling their ability to be
the successful management of a company's human                            competitive with foreign auto makers. Saturn and the UAW
resources. Human resource management ensures that a                       staked the success of their experiment on the success of a
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com          Website: http://www.sinostarltd.com
                                                                    P.7
team approach to management and manufacturing. Such a                   beneficial to both the business and its employees.
relationship of cooperation allowed Saturn and the UAW to               Training Level : High School through Adult
rethink and model differently their approaches to the roles             0.15 hr – Yr : 2007 - $79.95
that management and the union traditionally took.
Training Level : High School through Adult                              TRAINING    HUMAN    RESOURCES:
0.13 hr – Yr : 2007 - $79.95                                            FEATURING XEROX CORPORATION
                                                                        In 2002, Xerox Corporation was struggling. A new CEO,
VARIABLE  PAY  AND   EXECUTIVE                                          Ann Mulcahy, launched a variety of initiatives that she
COMPENSATION: FEATURING TEXAS                                           hoped would bring Xerox back to greatness. One of her
INSTRUMENTS                                                             key strategies was to deploy lean Six Sigma, a
It has become clear that paying a minimal to medium fixed               methodology for analyzing business processes and finding
salary regardless of output does not encourage employees                ways to reduce both errors and unnecessary steps. Xerox
to push the performance envelope. A well-implemented                    hoped that lean Six Sigma would help return the company
incentive plan gives employees the motivation to achieve                to profitability. But deploying this discipline methodology
and surpass performance goals. From reflection seismology               required changing the company's culture to a culture of
to DLP technology, Texas Instruments has been on the                    continuous learning. For Xerox, with over 50,000
leading edge since 1930. Texas Instruments has                          employees and locations worldwide, this meant a major
implemented a number of incentive programs in its time                  new commitment to educating employees.
and has a great deal of experience in their execution.                  Training Level : High School through Adult
Training Level : High School through Adult                              0.13 hr – Yr : 2007 - $79.95
0,08 hr – Yr : 2007 - $79.95
                                                                        UNION-MANAGEMENT                          RELATIONS:
STRATEGIC HR MANAGEMENT AND                                             FEATURING SATURN
PLANNING: FEATURING FOCUS HR                                            In the mid 1980's Saturn grew out of a unique collaboration
CONSULTING                                                              between General Motors and the United Auto Workers,
Human resources, or employees, are the lifeblood for any                both of whom realized that the then-current path of
successful company. But it is not enough to simply have                 management/labor/union relations in the U.S. auto industry
employees. Organizational effectiveness is dependent on                 in the early 1980's was crippling their ability to be
the successful management of a company's human                          competitive with foreign auto makers. Saturn and the UAW
resources. Human resource management ensures that a                     staked the success of their experiment on the success of a
company's human resources are there at the right time, in               team approach to management and manufacturing. Such a
the right number, in the right position, with the right skills,         relationship of cooperation allowed Saturn and the UAW to
and working towards meeting the company's goals. In this                rethink and model differently their approaches to the roles
way, human resource management is invaluable.                           that management and the union traditionally took.
Training Level : High School through Adult                              Training Level : High School through Adult
0.15 hr – Yr : 2007 - $79.95                                            0.13 hr – Yr : 2007 - $79.95

TALENT    MANAGEMENT                                  AND               VARIABLE  PAY  AND   EXECUTIVE
DEVELOPMENT: FEATURING                              XEROX               COMPENSATION: FEATURING TEXAS
CORPORATION                                                             INSTRUMENTS
Xerox Corporation, the world leader in document                         It has become clear that paying a minimal to medium fixed
management technology and services, uses talent                         salary regardless of output does not encourage employees
management to attract exceptional people and develop                    to push the performance envelope. A well-implemented
future leaders. The explosive global growth of Xerox in                 incentive plan gives employees the motivation to achieve
recent years, paired with the company's drive to remain the             and surpass performance goals. From reflection seismology
industry vanguard, requires forward thinking employees                  to DLP technology, Texas Instruments has been on the
who remain on the cutting edge through continuous                       leading edge since 1930. Texas Instruments has
education and development.                                              implemented a number of incentive programs in its time
Training Level : High School through Adult                              and has a great deal of experience in their execution.
0.15 hr – Yr : 2007 - $79.95                                            Training Level : High School through Adult
                                                                        0.08 hr – Yr : 2007 - $79.95
TOTAL REWARDS AND COMPENSATION:
FEATURING FOCUS HR CONSULTING                                           RESPECT - THE UNIVERSAL LANGUAGE
Employers recognize that people want to be compensated                  PARTICIPANT MANUAL
appropriately for their work. Determining what is                       This CD-ROM contains the Participant Manual for the the
appropriate can be a challenge, a challenge that falls at the           video program "Respect - The Universal Language".
feet of human resource departments, managers, and                       Included in the price, is a license which permits unlimited
employees. Andrea Herran is the owner of a human                        copies of this employee training manual for training
resource consulting firm, Focus HR consulting. She works                purposes.
with a variety of different businesses to, among other                  Training Level : Adult
things, design compensation packages that will be the most              CD-ROM – Yr : 2005 - $149.00
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com       Website: http://www.sinostarltd.com
                                                                  P.8
                                                                       CRITIQUING THE FIRST DRAFT
                      Writing                                          Professional writers discuss the importance of writing and
ARGUMENTATIVE REPORTS                                                  revision. Information is presented on identifying and
Program 21 of 26 in a video series called Technical                    strengthening the thesis statement, matching paragraphs to
Reporting (TRW-101 through TRW-126).                                   the outline, using quotations and transitions appropriately.
This Technical Reporting course covers all of the basic                A short classroom session is included in which the
formats used by industries, businesses, and agencies on a              instructor and students critique a sample paper.
day-to-day basis. These include process descriptions,                  Training Level : High School through Adult
procedure manuals, laboratory reports, proposals,                      DVD – Yr : 2001 - $69.95
feasibility studies, press releases, and research reports.
Technical Reporting is not a basic writing course, but one             CRITIQUING THE SECOND DRAFT
that builds on skills learned in other writing courses or in           Examples of research papers are provided as a review of
career/life experience.                                                elements to be considered in the second draft including
Training Level : College through Adult                                 sentence structure, subject-verb agreement, pronoun
DVD - $59.00                                                           reference, use of second person. Session in a college
                                                                       writing lab provides additional examples of common errors
ARGUMENTATIVE WRITING                                                  and corrections
Teaches the students to recognize the difference between               Training Level : High School through Adult
arguable and non-arguable statements and how to turn a                 DVD – Yr : 2001 - $69.95
neutral statement into an arguable one. Information is
presented on the importance of understanding the audience              DEFINITIONS AND DESCRIPTIONS
in order to be persuasive; interviews with trial attorneys are         Program 14 of 26 in a video series called Technical
included. Students are given information on methods for                Reporting.
establishing credibility, proving the thesis through                   This Technical Reporting course covers all of the basic
inductive or deductive reasoning, avoiding the dangers of              formats used by industries, businesses, and agencies on a
jumping to conclusions, using logical fallacies and making             day-to-day basis. These include process descriptions,
personal attacks. Suggestions are made for strengthening               procedure manuals, laboratory reports, proposals,
the paper by acknowledging opposing views.                             feasibility studies, press releases, and research reports.
Training Level : High School through Adult                             Technical Reporting is not a basic writing course, but one
DVD – Yr : 2001 - $69.95                                               that builds on skills learned in other writing courses or in
                                                                       career/life experience.
AUDIENCE ANALYSIS                                                      Training Level : College through Adult
Program 3 of 26 in a video series called Technical                     DVD - $ 59.00
Reporting.
This Technical Reporting course covers all of the basic                DISCOVERING IDEAS:THE CANON OF
formats used by industries, businesses, and agencies on a              INVENTION
day-to-day basis. These include process descriptions,                  Introduces the first of the five canons of classical rhetoric,
procedure manuals, laboratory reports, proposals,                      offering insights from contemporary psychology into the
feasibility studies, press releases, and research reports.             task of generating ideas for writing. The lesson explains
Technical Reporting is not a basic writing course, but one             how to analyze audience from the classical, psychological
that builds on skills learned in other writing courses or in           and social perspectives. The lesson explores techniques for
career/life experience.                                                discovering information through personal knowledge as
Training Level : College through Adult                                 well as through research. Lesson 7 of 22. Series: A Writer's
DVD - $59.00                                                           Exchange
                                                                       0.5 hr DVD - $99.00
CRITIQUING IN THE CLASSROOM
Interviews with professional writers are included to                   DOCUMENTING SOURCES
supplement a classroom session on writing critiques.                   Information is presented on documenting statements and
Training Level : High School through Adult                             ideas that are not your own and preparing a Works Cited or
DVD – Yr : 2001 - $69.95                                               reference list. Detailed information is provided on
                                                                       formatting quotes, citing books, articles, and online
CRITIQUING THE ARGUMENT                                                materials. Examples are provided using both MLA and
Reviews elements of good argumentative writing, provides               APA styles with references to other professional
examples for students to critique. Session with students in            stylebooks.
class is included.                                                     Training Level : High School through Adult
Training Level : High School through Adult                             DVD – Yr : 2001 - $69.95
DVD – Yr : 2001 - $69.95




The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com       Website: http://www.sinostarltd.com
                                                                 P.9
FEASIBILITY STUDIES                                                   day-to-day basis. These include process descriptions,
Program 23 of 26 in a video series called Technical                   procedure manuals, laboratory reports, proposals,
Reporting.                                                            feasibility studies, press releases, and research reports.
This Technical Reporting course covers all of the basic               Technical Reporting is not a basic writing course, but one
formats used by industries, businesses, and agencies on a             that builds on skills learned in other writing courses or in
day-to-day basis. These include process descriptions,                 career/life experience.
procedure manuals, laboratory reports, proposals,                     Training Level : College through Adult
feasibility studies, press releases, and research reports.            DVD - $59.00
Technical Reporting is not a basic writing course, but one
that builds on skills learned in other writing courses or in          INTERNET RESEARCH
career/life experience.                                               Program 11 of 26 in a video series called Technical
Training Level : College through Adult                                Reporting.
DVD - $59.00                                                          This Technical Reporting course covers all of the basic
                                                                      formats used by industries, businesses, and agencies on a
FORMAL TECHNICAL REPORTS                                              day-to-day basis. These include process descriptions,
Program 18 of 26 in a video series called Technical                   procedure manuals, laboratory reports, proposals,
Reporting.                                                            feasibility studies, press releases, and research reports.
This Technical Reporting course covers all of the basic               Technical Reporting is not a basic writing course, but one
formats used by industries, businesses, and agencies on a             that builds on skills learned in other writing courses or in
day-to-day basis. These include process descriptions,                 career/life experience.
procedure manuals, laboratory reports, proposals,                     Training Level : College through Adult
feasibility studies, press releases, and research reports.            DVD - $59.00
Technical Reporting is not a basic writing course, but one
that builds on skills learned in other writing courses or in          LABORATORY REPORTS
career/life experience.                                               Program 13 of 26 in a video series called Technical
Training Level : College through Adult                                Reporting.
DVD - $59.00                                                          This Technical Reporting course covers all of the basic
                                                                      formats used by industries, businesses, and agencies on a
GATHERING INFORMATION                                                 day-to-day basis. These include process descriptions,
Makes suggestions for ensuring relevance, timeliness and              procedure manuals, laboratory reports, proposals,
value of gathered information. Presents information on                feasibility studies, press releases, and research reports.
choosing general or specialized materials, evaluating                 Technical Reporting is not a basic writing course, but one
sources for authority and bias, evaluating online sources             that builds on skills learned in other writing courses or in
for authenticity and credibility. Tips are given for taking           career/life experience.
notes, using direct quotes, paraphrasing, summarizing,                Training Level : College through Adult
using key word notes and differentiating between fact and             DVD - $59.00
opinion.Warnings are given about plagiarism and
suggestions made on how to avoid unintentional                        LAYOUT AND DESIGN
plagiarism.                                                           Program 20 of 26 in a video series called Technical
Training Level : High School through Adult                            Reporting.
DVD – Yr : 2001 - $69.95                                              This Technical Reporting course covers all of the basic
                                                                      formats used by industries, businesses, and agencies on a
IDENTIFYING  GRAMMATICAL                              AND             day-to-day basis. These include process descriptions,
MECHANICAL ERRORS                                                     procedure manuals, laboratory reports, proposals,
Reviews criteria for checking the paper for grammatical               feasibility studies, press releases, and research reports.
and mechanical errors while looking for sentence unity and            Technical Reporting is not a basic writing course, but one
good paragraph construction. ôDr. Grammarö reviews                    that builds on skills learned in other writing courses or in
basic rules of grammar through examples that include                  career/life experience.
problems with sentence structure, comma splices, sentence             Training Level : College through Adult
fragments, capitalization, sentence clarity, spelling and             DVD - $59.00
word use.Techniques for proofreading the final draft are
included.                                                             LOGS, NOTES AND DOCUMENTATION
Training Level : High School through Adult                            Program 2 of 26 in a video series called Technical Reporting.
DVD – Yr : 2001 - $69.95                                              This Technical Reporting course covers all of the basic formats
                                                                      used by industries, businesses, and agencies on a day-to-day basis.
                                                                      These include process descriptions, procedure manuals,
INSPECTION                AND            EVALUATION                   laboratory reports, proposals, feasibility studies, press releases,
REPORTS                                                               and research reports. Technical Reporting is not a basic writing
Program 6 of 26 in a video series called Technical                    course, but one that builds on skills learned in other writing
Reporting.                                                            courses or in career/life experience.
                                                                      Training Level : College through Adult
This Technical Reporting course covers all of the basic               DVD - $59.00
formats used by industries, businesses, and agencies on a
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com       Website: http://www.sinostarltd.com
                                                               P.10
NARROWING THE FOCUS                                                   PLANNING RESEARCH
Presents information on selecting and narrowing a topic               Program 8 of 26 in a video series called Technical
including the importance of choosing a subject of interest,           Reporting.
making sure the subject can be adequately covered given               This Technical Reporting course covers all of the basic
the assigned paper length and time. Students are provided             formats used by industries, businesses, and agencies on a
techniques for asking focusing questions and working with             day-to-day basis. These include process descriptions,
available resources.                                                  procedure manuals, laboratory reports, proposals,
Training Level : High School through Adult                            feasibility studies, press releases, and research reports.
DVD - $69.95                                                          Technical Reporting is not a basic writing course, but one
                                                                      that builds on skills learned in other writing courses or in
OCCURRENCE REPORTS                                                    career/life experience.
Program 5 of 26 in a video series called Technical                    Training Level : College through Adult
Reporting.                                                            DVD - $59.00
This Technical Reporting course covers all of the basic
formats used by industries, businesses, and agencies on a             PREPARING A TENTATIVE OUTLINE
day-to-day basis. These include process descriptions,                 Students are shown how to organizing ideas into phrase or
procedure manuals, laboratory reports, proposals,                     sentence outlines, how to maintain balance with supportive
feasibility studies, press releases, and research reports.            statements, rearrange main points with subheadings and to
Technical Reporting is not a basic writing course, but one            fine-tune and reformulate the thesis. Suggestions are made
that builds on skills learned in other writing courses or in          for using the outline to change the direction of the paper,
career/life experience.                                               dealing with the problem of discovering new information
Training Level : College through Adult                                and lack of supporting evidence.
DVD - $59.00                                                          DVD – Yr : 2001 - $69.95

ORGANIZING IDEAS:THE CANON OF                                         PREPARING A WORKING
ARRANGEMENT                                                           BIBLIOGRAPHY: DEVELOPING A
Introduces the second of the five canons of classical                 TENTATIVE THESIS
rhetoric, to form a context for the presentation of current           Presents information on classifying and categorizing
methods for organizing text. Lesson 8 of 22. Series: A                materials into overview, focusing, and supporting materials;
Writer's Exchange                                                     identifying and using primary and secondary sources
0.5 hr DVD - $99.00                                                   appropriately; preparing a working bibliography;
                                                                      formatting note cards for books, periodicals, newspapers,
OVERVIEW: COMMUNICATING YOUR                                          and electronic materials.Information is presented on
IDEAS                                                                 formulating a tentative thesis, using precise language, the
Reviews basic English composition skills: expressive,                 importance of supporting the thesis with facts and limiting
persuasive and informative writing emphasizing the writer,            the thesis.
reader or content; choosing a topic; techniques for                   Training Level : High School through Adult
generating ideas; identifying the audience; organizing the            DVD – Yr : 2001 - $69.95
paper - paragraph unity, writing smooth transitions,
coordination and subordination.                                       PRESENTATION DELIVERY SKILLS
Training Level : High School through Adult                            Program 25 of 26 in a video series called Technical
DVD - $69.95                                                          Reporting. This Technical Reporting course covers all of
                                                                      the basic formats used by industries, businesses, and
                                                                      agencies on a day-to-day basis. These include process
PERSUASIVE REPORTS                                                    descriptions, procedure manuals, laboratory reports,
Program 22 of 26 in a video series called Technical                   proposals, feasibility studies, press releases, and research
Reporting.                                                            reports. Technical Reporting is not a basic writing course,
This Technical Reporting course covers all of the basic               but one that builds on skills learned in other writing
formats used by industries, businesses, and agencies on a             courses or in career/life experience.
day-to-day basis. These include process descriptions,                 Training Level : College through Adult
procedure manuals, laboratory reports, proposals,                     DVD - $59.00
feasibility studies, press releases, and research reports.
Technical Reporting is not a basic writing course, but one            PROCEDURE MANUALS
that builds on skills learned in other writing courses or in          Program 17 of 26 in a video series called Technical
career/life experience.                                               Reporting.
Training Level : College through Adult                                This Technical Reporting course covers all of the basic
DVD - $59.00                                                          formats used by industries, businesses, and agencies on a
                                                                      day-to-day basis. These include process descriptions,
                                                                      procedure manuals, laboratory reports, proposals,
                                                                      feasibility studies, press releases, and research reports.
                                                                      Technical Reporting is not a basic writing course, but one
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com     Website: http://www.sinostarltd.com
                                                               P.11
that builds on skills learned in other writing courses or in          REVISING AND EDITING
career/life experience.                                               Makes suggestions for reviewing the content of the paper
Training Level : College through Adult                                for overall organization, paragraph structure, paragraph
DVD - $59.00                                                          development, slant vs. bias, accuracy and polish.
                                                                      Techniques are suggested for reworking and polishing the
PROCEDURES                                                            introduction and conclusion.
Program 16 of 26 in a video series called Technical                   Training Level : High School through Adult
Reporting.                                                            DVD – Yr : 2001 - $69.95
This Technical Reporting course covers all of the basic
formats used by industries, businesses, and agencies on a             RHETORICAL HERITAGE,                           MODERN
day-to-day basis. These include process descriptions,
procedure manuals, laboratory reports, proposals,                     APPLICATIONS
feasibility studies, press releases, and research reports.            Approaches rhetoric both as an academic discipline and
Technical Reporting is not a basic writing course, but one            applies art, introducing key terms and concepts that will be
that builds on skills learned in other writing courses or in          used in subsequent lessons: rhetoric, the cannons of
career/life experience.                                               rhetoric, the rhetorical situation (writer, reader, subject),
Training Level : College through Adult                                and historical framework, the lesson explores the territory
DVD - $59.00                                                          of rhetoric, both oral and written.Lesson 1 of 22. Series: A
                                                                      Writer's Exchange
                                                                      0.50 hr DVD - $99.00
PROCESSES
Program 15 of 26 in a video series called Technical
Reporting.                                                            SPECIALIZED REFERENCES
This Technical Reporting course covers all of the basic               Program 10 of 26 in a video series called Technical
formats used by industries, businesses, and agencies on a             Reporting.
day-to-day basis. These include process descriptions,                 This Technical Reporting course covers all of the basic
procedure manuals, laboratory reports, proposals,                     formats used by industries, businesses, and agencies on a
feasibility studies, press releases, and research reports.            day-to-day basis. These include process descriptions,
Technical Reporting is not a basic writing course, but one            procedure manuals, laboratory reports, proposals,
that builds on skills learned in other writing courses or in          feasibility studies, press releases, and research reports.
career/life experience.                                               Technical Reporting is not a basic writing course, but one
Training Level : College through Adult                                that builds on skills learned in other writing courses or in
DVD - $59.00                                                          career/life experience.
                                                                      Training Level : College through Adult
                                                                      DVD - $59.00
PROPOSALS
Program 24 of 26 in a video series called Technical
Reporting.                                                            STARTING A COLLABORATIVE WRITING
This Technical Reporting course covers all of the basic               GROUP
formats used by industries, businesses, and agencies on a             Introduces the element of collaboration into the writing
day-to-day basis. These include process descriptions,                 process, motivates the student to collaborate with peers as
procedure manuals, laboratory reports, proposals,                     well as with the instructor in producing text, and offers
feasibility studies, press releases, and research reports.            guidance in responding to others' writing and in integrating
Technical Reporting is not a basic writing course, but one            collaborative responses into a finished text. The lesson
that builds on skills learned in other writing courses or in          focuses on sequential collaboration. Lesson 6 of 22. Series:
career/life experience.                                               A Writer's Exchange
Training Level : College through Adult                                0.50 hr DVD - $99.00
DVD - $59.00
                                                                      STRATEGIES FOR ORAL PRESENTATION
REFERENCE MATERIALS                                                   Program 26 of 26 in a video series called Technical
Program 9 of 26 in a video series called Technical                    Reporting.
Reporting.                                                            This Technical Reporting course covers all of the basic
This Technical Reporting course covers all of the basic               formats used by industries, businesses, and agencies on a
formats used by industries, businesses, and agencies on a             day-to-day basis. These include process descriptions,
day-to-day basis. These include process descriptions,                 procedure manuals, laboratory reports, proposals,
procedure manuals, laboratory reports, proposals,                     feasibility studies, press releases, and research reports.
feasibility studies, press releases, and research reports.            Technical Reporting is not a basic writing course, but one
Technical Reporting is not a basic writing course, but one            that builds on skills learned in other writing courses or in
that builds on skills learned in other writing courses or in          career/life experience.
career/life experience.                                               Training Level : College through Adult
Training Level : College through Adult                                DVD - $59.00
DVD - $59.00


The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com     Website: http://www.sinostarltd.com
                                                               P.12
STYLE                                                                 THE TRUTH TABLE & LANGUAGE OF
Program 4 of 26 in a video series called Technical                    SCIENCE
Reporting.                                                            Program 12 of 26 in a video series called Technical
This Technical Reporting course covers all of the basic               Reporting.
formats used by industries, businesses, and agencies on a             This Technical Reporting course covers all of the basic
day-to-day basis. These include process descriptions,                 formats used by industries, businesses, and agencies on a
procedure manuals, laboratory reports, proposals,                     day-to-day basis. These include process descriptions,
feasibility studies, press releases, and research reports.            procedure manuals, laboratory reports, proposals,
Technical Reporting is not a basic writing course, but one            feasibility studies, press releases, and research reports.
that builds on skills learned in other writing courses or in          Technical Reporting is not a basic writing course, but one
career/life experience.                                               that builds on skills learned in other writing courses or in
Training Level : College through Adult                                career/life experience.
DVD - $59.00                                                          Training Level : College through Adult
                                                                      DVD - $59.00
TECHNICAL WRITING
Industry-specific business writing is introduced with lively          THE WRITER'S CIRCLE: ANALYZING
examples from the world of business and includes                      CONCEPTS
interviews with top executives from national companies.               Explores the meaning of concepts underlying various
Information is presented on the importance of audience                events and institutions.
identification, knowledge of purpose and the relationship             Closed captioned
between writer and audience. Technical writing examples               0.50 hr DVD – Yr : 2007 - $99.00
include formal studies and reports, documentation of
procedures, and instructions for product construction or use
Training Level : High School through Adult                            THE WRITER'S                CIRCLE:           BUILDING
DVD – Yr : 2001 - $69.95                                              ARGUMENTS
                                                                      Provides the basic tools of argument: thesis, evidence,
THE ABSTRACT                                                          examples and appeals; counterarguments, concessions and
The abstract is presented as restating or paraphrasing a              qualifiers.
written work from history, sociology, political science, or           Closed captioned
psychology and condensing it into a summary. Students are             0.50 hr DVD – Yr : 2007 - $99.00
given steps in writing an abstract with examples from
social sciences and politics.                                         THE WRITER'S CIRCLE: DISCOVERING
Training Level : High School through Adult                            VOICE
DVD – Yr : 2001 - $69.95                                              Interprets the skills necessary to judge and respond to
                                                                      works of art.
THE EXPLICATION AND CRITIQUE                                          Closed captioned
The explication is presented as an explanatory paper in               0.50 hr DVD - Yr : 2007 - $99.00
literature, fine arts or philosophy. Information is provided
on critiquing a work for style, use of symbolism and                  THE WRITER'S CIRCLE: EVALUATING
analysis of meaning; differences from a research paper are            AND ORGANIZING
pointed out with examples from novels and poems. The                  Introduces skills for developing criteria to make an
critique is presented as either an evaluation, reaction or            argument of value
review.                                                               Closed captioned
Training Level : High School through Adult                            0.50 hr DVD - Yr : 2007 - $99.00
DVD – Yr : 2001 - $69.96
                                                                      THE WRITER'S CIRCLE: EXPLAINING
THE PSYCHOLOGY OF WRITING                                             RELATIONSHIPS
Summarizes the research of the past twenty years on the               Examines the elements of narrative writing: developing a
psychological and cognitive processes involved in writing             thesis, exploring beginnings, paragraphing and concluding.
and relates current cognitive models of this process to the           Closed captioned
classical canons of rhetoric. The lesson discusses internal           0.50 hr DVD - Yr : 2007 - $99.00
and external psychological and social influences on the
writing process. Lesson 2 of 22.
Series: A Writer's Exchange                                           THE WRITER'S CIRCLE: EXPLORING
0.50 hr DVD - $ 99.00                                                 THE PROCESS
                                                                      Introduces the writing process, focusing on invention,
                                                                      delivery and revision.
                                                                      Closed captioned
                                                                      0.50 hr DVD - Yr : 2007 - $99.00



The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com     Website: http://www.sinostarltd.com
                                                               P.13
THE WRITER'S CIRCLE: IMAGINING                                        THE WRITER'S              ODYSSEY:            ARGUING
SOLUTIONS                                                             ARGUMENTS
Analyzes the causes of a problem, and applies the elements            Provides tools for writers to move beyond agreement or
of argument to seeking out solutions.                                 disagreement, toward more complex arguments of others.
Closed captioned                                                      Closed captioned
0.50 hr DVD - Yr : 2007 - $99.00                                      0.50 hr DVD - Yr : 2007 - $99.00

THE WRITER'S CIRCLE: INTEGRATING                                      THE WRITER'S ODYSSEY: BUILDING
RESEARCH                                                              SUPPORT
Provides guidelines for research using MLA or APA                     Develops argumentative skills          through     exploring
format.                                                               definitions.
Closed captioned                                                      Closed captioned
0.50 hr DVD - Yr : 2007 - $99.00                                      0.50 hr DVD - Yr : 2007 - $99.00

THE WRITER'S CIRCLE: RESPONDING                                       THE     WRITER'S                             ODYSSEY:
TO ARGUMENTS                                                          DOCUMENTING RESEARCH
Develops logical strategies to respond to arguments                   Presents skills and standards for documenting
external to the writer.                                               argumentative research papers, in-text and in Works
Closed captioned                                                      Cited/Reference pages.
0.50 hr DVD - Yr : 2007 - $99.00                                      Closed captioned
                                                                      0.50 hr DVD - Yr : 2007 - $99.00
THE WRITER'S CIRCLE: SEARCHING
FOR CAUSES                                                            THE WRITER'S ODYSSEY: EVERYDAY
Investigates the causes of behaviors, events or trends.               RESEARCH
Closed captioned                                                      Employs narration, observation, evaluation, analysis and
0.50 hr DVD - Yr : 2007 - $99.00                                      argument in writing for an everyday purpose.
                                                                      Closed captioned
THE WRITER'S                CIRCLE:          THINKING                 0.50 hr DVD - Yr : 2007 - $99.00
RADICALLY
Communicates an effort to escape conventional thought                 THE WRITER'S ODYSSEY:                            FINDING
patterns to imagine and write about something outside                 HIDDEN ARGUMENTS
common intellectual activity.                                         Reveals the disguises of hidden arguments and introduces
Closed captioned                                                      particular strategies for seeing through the disguises.
0.50 hr DVD - Yr : 2007 - $99.00                                      Closed captioned
THE WRITER'S                ODYSSEY:          ARGUING                 0.50 hr DVD - Yr : 2007 - $99.00
WITH AGILITY
Further    develops    rhetorical  skills     emphasizing             THE WRITER'S ODYSSEY: GATHERING
counterargument, concessions and qualifiers, in writing an            RESEARCH
argument of value.                                                    Introduces the process of selecting primary and secondary
Closed captioned                                                      sources for research on a specific topic.
0.50 hr DVD - Yr : 2007 - $99.00                                      Closed captioned
                                                                      0.50 hr DVD - Yr : 2007 - $99.00
THE WRITER'S ODYSSEY:                         ARGUING
WITH COMPLEXITY                                                       THE       WRITER'S                           ODYSSEY:
Explores the Hegelian dialectic, in developing an argument            INTEGRATING RESEARCH
of crisis.                                                            Provides tools for integrating external sources into the
Closed captioned                                                      writing of a research paper, using MLA or APA format.
0.50 hr DVD - Yr : 2007 - $99.00                                      Closed captioned
                                                                      0.50 hr DVD - Yr : 2007 - $99.00
THE WRITER'S ODYSSEY:                         ARGUING
WITH INTENSITY                                                        THE WRITER'S ODYSSEY: REFINING A
Balances a writer's credibility and intensity in arguing the          THESIS
future.                                                               Deepens the examination of a central idea, through
Closed captioned                                                      investigating the origins of an event or trend.
0.50 hr DVD - Yr : 2007 - $99.00                                      Closed captioned
                                                                      0.50 hr DVD - Yr : 2007 - $99.00




The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com    Website: http://www.sinostarltd.com
                                                               P.14
THE   WRITER'S   ODYSSEY:                             THE              that builds on skills learned in other writing courses or in
ELEMENTS OF ARGUMENT                                                   career/life experience.
Reviews the basic elements of argumentative writing,                   Training Level : College through Adult
concentrating on an unresolved event from the past.                    DVD - $59.00
Closed captioned
0.50 hr DVD - Yr : 2007 - $99.00                                       WRITING A RESEARCH ESSAY
                                                                       Introduces an intermediary step to writing a research paper
THE WRITER'S ODYSSEY: VOICING AN                                       without going through all of the steps in research or
                                                                       compiling an extensive bibliography. Using a single source,
ARGUMENT                                                               students write a research essay based on a current event
Explores the unique voice of the writer through delving                from a newspaper on the date of their birth. Students learn
into underlying meanings.                                              about writing styles, organizing their information, writing a
Closed captioned                                                       thesis statement, developing their paragraphs and checking
0.50 hr DVD - Yr : 2007 - $99.00                                       the finished paper.
                                                                       Closed captioned
USING THE LIBRARY                                                      Training Level : High School through Adult
Reviews the myriad sources and services available in                   DVD - $69.95
libraries and how they can be accessed.Provides an
introduction to the various categories of research materials           WRITING THE FIRST DRAFT
and classification systems; presents information on online             Emphasizes importance of working from the outline for the
and computer-based systems including catalogs, periodical              first draft. Suggests techniques for paragraph development
indexes, specialized indexes, government information and               by separating note cards by topic headings, matching
multi-media sources.                                                   detailed notes to outline, interpreting information, using
Closed captioned                                                       transitions, crediting sources, and avoiding plagiarism.
Training Level : High School through Adult                             Guidelines are presented for selecting and incorporating
DVD – Yr : 2001 - $69.95                                               quotations in the paper with suggestions for paragraph
                                                                       development and unity.
USING ELECTRONIC SOURCES                                               Training Level : High School through Adult
Information is provided on retrieving, evaluating and using            DVD - $69.95
information from computer-based sources including online
catalogs, internet search tools and CD-ROM or DVD                      WRITING WITH AN EXPRESSIVE AIM
databases. Techniques for searching commercial online                  Introduces one of the three major aims of writing, the
databases are presented along with information on using                expressive - defining the expressive aim, illustrating
search engines and internet directories. Criteria for judging          commonly used techniques for achieving that aim using
the quality and reliability of web-based sources are                   knowledge by participation and knowledge by observation,
presented.                                                             exemplifies common types of expressive aim writing, and
Training Level : High School through Adult                             models reading and responding to expressive aim writing.
DVD - $69.95                                                           Lesson 3 of 22, Series: A Writer's Exchange.
                                                                       0.50 hr DVD - $99.00
VISUAL SUPPORTS
Program 19 of 26 in a video series called Technical                    WRITING WITH AN INFORMATIVE AIM
Reporting.                                                             Introduces the kind of writing students most often
This Technical Reporting course covers all of the basic                encounter in the academic and work world: writing that
formats used by industries, businesses, and agencies on a              communicates information and explains a topic. The lesson
day-to-day basis. These include process descriptions,                  describes the characteristics of referential aim writing,
procedure manuals, laboratory reports, proposals,                      prepares the student to write with this aim, and allows the
feasibility studies, press releases, and research reports.             student to analyze and respond to a text with this aim.
Technical Reporting is not a basic writing course, but one             Lesson 9 of 22. Series: A Writer's Exchange.
that builds on skills learned in other writing courses or in           0.50 hr DVD - $99.00
career/life experience.
Training Level : College through Adult
DVD - $59.00                                                           WRITING DESCRIPTION
                                                                       Explains the use of describing characters and places in
                                                                       expressive writing by the use of multiple examples of both
WHAT IS TECHNICAL WRITING?                                             student and professional writing. The lesson models the
Program 1 of 26 in a video series called Technical                     analysis of the use of description in expressive writing and
Reporting.                                                             provides guidelines for writing effective description.
This Technical Reporting course covers all of the basic                Lesson 5 of 22. Series: A Writer's Exchange.
formats used by industries, businesses, and agencies on a              0.50 hr DVD - $99.00
day-to-day basis. These include process descriptions,
procedure manuals, laboratory reports, proposals,
feasibility studies, press releases, and research reports.
Technical Reporting is not a basic writing course, but one
The price shown are exclusive of shipping charges
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                                                                P.15
WRITING NARRATION                                                      cheesecake
Prepares the student to write a paper using narration to               Closed Captioned
achieve an expressive aim. The lesson motivates the                    Grade level: grades 9 to adult
student to incorporate narration into expressive aim writing           18 min DVD – Yr : 2008 - $79.95
by providing examples of such writing accompanied by
extensive analyzes of both written product and writing                 CONFESSIONS OF AN EVENT PLANNER
processes and by suggesting specific guideline for writing             An interview and behind the scenes footage with Dena
effective narration. Lesson 4 of 22. Series: A Writer's                Marie Modica, Director of Sales and Marketing for Solera
Exchange.                                                              Restaurant and Event Center, gives the audience insight
0.50 hr DVD - $99.00                                                   into the career of an event planner. This program teaches
                                                                       viewers about:
                                                                       The education and training that is helpful to break into this
           Career Education                                            profession
CAREERS IN HOSPITALITY SERVICE &                                       the salary range for this career
ADVENTURE                                                              The long-term career outlook for an event planner
As you explore the many career options available in                    The types of event planners that exist
today‟s world, you may want to take a fresh look at an                 The "highs and lows" of the job
exciting choice. Careers in Hospitality Service and                    Provides a brief tour of an event center and a party rental
Adventure goes behind the scenes to show all the                       facility.
possibilities of a career in hospitality management. You‟ll            Closed Captioned.
learn from people working in the field about restaurant                Grade level: grades 9-adult
management, hotel management and event and conference                  15 min DVD – Yr : 2008 - $79.95
management.
An education in hospitality management can lead to a                   CONFESSIONS OF INTERIOR DESIGNER
career at restaurants, hotels, resorts, or even the high seas          Brandi Hagen shows students exactly what it takes to be an
to manage hospitality on a cruise ship. Careers in                     interior designer. Hear Brandi discuss the education needed
Hospitality: Service and Adventure provides an up-to-date              to succeed in the field, and the pros and cons of a
overview of the hospitality industry.                                  professional interior design career.
Closed Captioned                                                       In addition to showing us her office and a client meeting,
Grade Level: grades 7-Adult                                            Brandi gives an inside tour of several designer showrooms.
18 min DVD – Yr : 2009 - $79.95                                        Closed Captioned.
                                                                       Grade level: grades 9-adult
CONFESSIONS OF A MONTESSORI                                            13 min DVD – Yr : 2007 - $79.95
TEACHER & IN-HOME CHILDCARE
                                                                       CONFESSIONS OF A FASHION DESIGNER
PROVIDER                                                               Winner of 2007 Telly Award
Peer into the world of experienced Montessori teachers and             The formal dresses of DeBora Rachelle Designs have been
in-home childcare providers in this insightful video.                  worn at major award programs and formal dances all over
Through interviews and live foot age of the experts,                   the world.
students will discover what it takes to succeed in these               Learn what it takes to be a successful fashion designer and
professions as well as learn:                                          get a behind-the-scenes glimpse of a fitting session. See
•Education and training required;                                      how Ms. Rachele designs 100+ dresses per season with
•Salary range;                                                         purses and jewelry to match.
•Long-term career outlook;                                             Closed Captioned.
•Typical daily activities; and                                         Grade level: grades 9-adult
•Highs and lows of the job.                                            12 min DVD – Yr : 2007 - $79.95
Closed Captioned.
Grade level: grades 6-adult
15 min DVD – Yr : 2007 - $79.95                                        CONFESSIONS OF A CHEF
                                                                       Students learn the ropes of being a chef from the
                                                                       chef/instructors at Le Cordon Bleu College of Culinary
CONFESSIONS OF A FOOD STYLIST                                          Arts. They'll also spend time with Brenda Langton,
An interview and behind the scenes footage with Lisa                   chef/owner of Cafe Brenda, as she creates vegetarian and
Golden Schroeder, food stylist, cookbook author and                    fresh seafood dishes.
teacher, gives the audience insight into the career of a food          Also features Ken Goeff (American Regional), Walter
stylist. This program teaches viewers about:                           Wittwen (Classic Cuisine), Van Keszler (Foundational
The education and training that is helpful to break into this          Skills), Bill Niemer (American Regional) and Farley
profession                                                             Decker (Garde Manger).
The salary range for this carer, and geographic locations              Closed Captioned.
where food stylists can earn a living                                  Grade level: grades 9-adult
The long-term career outlook for a food stylist                        15 min DVD – Yr : 2007 - $79.95
The "highs and lows" of the job
Demonstrates how to style a sandwich, a prok chop and a
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                                                                P.16
CAREERS IN FASHION                                                        •Public Health Nurse;
A career in fashion involves much more that clothing                      •In-Home Childcare Provider;
design. Clothing line designers, textile designers, technical             •Elementary School Principal;
designers and more all make the industry a success.                       •Montessori School Director; and
Students will gain greater appreciation for the career of                 •Pediatrician.
fashion design with this fast-paced, educational video.                   Closed Captioned.
Closed Captioned.                                                         Grade level: grades 9-12
Grade level: grades 9-12                                                  17 min DVD – Yr : 2008 - $79.95
20 min DVD – Yr : 2005 - $79.95
                                                                          FOOD CATERING & PRIVATE CHEFS
CAREERS IN INTERIOR DESIGN                                                Exciting careers in food! Chef Andrew Zimmern describes
This video explains the difference between interior                       catering as the provision of food and service for special
decorating and interior design, with an emphasis on the                   events. Join Andrew as he interviews industry
latter. Interviews with professionals from a variety of                   professionals from full-service catering to a private chef.
avenues in the interior design field will provide students                It's sure to get students thinking of new and exciting career
with a deeper level of understanding of interior design and               options.
the opportunities available in that field.                                Grade level: grades7-adult
Closed Captioned.                                                         13 min DVD – Yr : 2004 - $79.95
Grade level: grades 9-12
17 min DVD – Yr : 2005 - $79.95                                           CAREER EXPLORATION POWERPOINT
                                                                          LESSON PLANS
FOUR CAREER DAY                                                           This PowerPoint helps students explore different careers
4 DVD series                                                              and how they relate to their personality and interests.
                                                                          Complete with assessment and job application. Clear,
FACS CAREERS                                                              concise content slides on CD-ROM, with attractive text
Meet real people with fascinating jobs! Presents nine career              and graphics. Enhances your current lectures and
opportunities for both males and females in the field of                  demonstrations.
Family & Consumer Sciences:                                               Presentation Package Includes:
• dietetics, food & nutrition                                             • Review of Careers
• child development                                                       • Activities
• interior design & fashion                                               • Careers Quiz
• teaching & entrepreneurship                                             • Related Websites
Covers educational, personal, and professional                            • Copy-ready Handouts
requirements. Career positions, responsibilities, skills, job             Appropriate for grades 6-12.
outlook, advise and more are covered through interviews.                  Great interactive format. Present on screen or print to
Grade level: grades 7-adult                                               overheads. Mac & Windows compatible. Created in
21 min DVD – Yr : 2002 - $79.95                                           Microsoft® PowerPoint, but you do not need Microsoft®
                                                                          PowerPoint to play or print the presentation.
NUTRITION CAREERS FOR THE 21ST CENTURY                                    CD-ROM – Yr : 2002 - $49.95
Revised 2006!
From Carrie's career as a sports nutritionist for professional
athletic teams to Tony's career as a public health                                 Career Exploration
nutritionist and Barbara's life as a famous food                          CAREER ASSESSMENT:                         FINDING           A
entrepreneur, this video presents engaging interviews that                CAREER THAT FITS
are sure to excite students. The viewer will learn about a                How do you determine what you want to be, the type of job
variety of careers from a nutrition consultant, public                    or career you want? This on-target program is designed to
relations specialist, registered dietitian, food scientist, food          help viewers assess their aptitudes and interests, work style,
stylist, and other food-related professionals.                            skills, talents, abilities, likes & dislikes to determine which
Closed Captioned.                                                         career fields are best for them. Identifies websites to use
Grade level: grades 9-adult                                               for career assessment tests.
22 min DVD – Yr : 2006 - $79.95                                           How do you determine what you want to be, the type of job
                                                                          or career you want? This on-target program is designed to
EARLY CHILDHOOD PROFESSIONS                                               help viewers assess their aptitudes and interests, work style,
Who better for students to learn from about Early                         skills, talents, abilities, likes & dislikes to determine which
Childhood careers than professionals who are enjoying                     career fields are best for them. Identifies websites to use
successful careers? Interviews with a variety of                          for career assessment tests.
high-energy, engaging professionals who work with                         Grade Level: Grades 8 through adult
children will illustrate the range of choices for students                18 min DVD – Yr : 2005 - $108.00
today. Students will hear from a variety of professionals
including a:
•Kindergarten Teacher;
•Head Start Associate Director of Operations;
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com          Website: http://www.sinostarltd.com
                                                                   P.17
GREAT JOBS WITHOUT A COLLEGE                                             Technology/Hygiene/Assistance; and
DEGREE                                                                   Entrepreneurship. Includes a brief explanation of
CAREER TRACK                                                             certification programs, trade/vocational schools, technical
There are lots of career opportunities for persons without a             and associate degrees. Up-to-date, solid content.
college degree. This video explores job categories and tells             23 min DVD – Yr : 2005 - $108.00
how you can forge a challenging future without a degree.
Featured careers include TEMPORARY EMPLOYMENT                            TEMPORARY AGENCIES
and       Temp-to-Hire;       MILITARY          CAREERS;                 A Closer Look
APPRENTICESHIPS (such as plumbers, electricians,                         What is a temporary agency? How do they work? Can you
carpenters) and careers in COMPUTER TECHNOLOGY.                          use temp agencies as a way to explore careers? Temp
Each segment features REAL PEOPLE telling about their                    agencies can be a great way of finding a job you really like.
jobs, their skills, and how to get ahead. Also includes                  Think about it. You tell the agency the type of work you‟d
persons finding their niche.                                             like to do, and they do the rest! Agencies know who‟s
Grade Level: High school through adult                                   hiring, sets up interviews, and can take the guesswork out
30 min DVD – Yr : 2000 - $108.00                                         of the job search. You‟ll learn everything you need to know
                                                                         about temporary agencies. You‟ll discover what to ask,
                                                                         what to expect, benefits, advantages, disadvantages, and
MORE GREAT JOBS                          WITHOUT            A            learn about all of the services a temp agency has to offer
COLLEGE DEGREE                                                           and how you can take advantage of this sometimes
Not everyone needs or wants a college education, but what                overlooked job search tool.This program includes
jobs are available for those without it? This video                      interviews with temporary agency placement officials who
continues the series on job opportunities for persons                    share their advice and insight as to how agencies work and
without a college degree. This "48-Hours" style video                    how they can best suit your needs.
explores some of the hottest fields. Emphasis on                         20 min DVD – Yr : 2005 - $108.00
MEDICAL TECHNICIANS and other health care jobs;
RETAIL SALES including sales associates, cashiers;
FOOD SERVICE INDUSTRY including cooks/bakers,                                              Job Search
wait staff, and entry level management; and SECURITY                     GROOMING,   DRESSING   &   BODY
GUARDS at airports, banks, hospitals, and corporations.                  LANGUAGE: TIPS & TECHNIQUES TO
Each segment features real people telling about their jobs,
their skills, training, and how to get ahead.                            IMPROVE YOUR TOTAL BODY IMAGE
***1/2         HIGHLY        RECOMMENDED:         VIDEO                  Viewers will learn to improve their total personal and
LIBRARIAN.                                                               professional image. They will discover tips to improve
Grade Level: Grades 8-adult                                              grooming habits, and then learn the basic styles of dress for
29 min DVD (with instructor‟s guide) – Yr : 2002 -                       the workplace and which are the best for them. Includes
$108.00                                                                  selection tips for "business casual" and "professional"
                                                                         workplace, as well as clothing selections for people who do
                                                                         not work in an office setting. Viewers learn how body
CAREER EXPLORATION AND PLANNING                                          language and posture affect their overall image, and how
What are YOU doing for the rest of your life? What kind of               verbal communication can enhance or impair the
job do you want? Do you want a career? This video helps                  impression you make. This comprehensive video provides
the viewer look at ways to explore career fields to learn                everything job seekers need to know to look successful and
more about the options. It tells how to assess interests,                improve their total image.
skills, and abilities and suggests ways to use the                       Grade Level: High school through adult
"Occupational Outlook Handbook" and "O*NET Guide" to                     33 min DVD (with instructor‟s guide) – Yr : 1999 -
match up with the right career. Then it shows how to begin               $108.00
planning for the career you want...what education or
training is needed, any licensing or certification. Suggests             STARTING FRESH SERIES
job shadowing, internships, volunteering, and part-time                  This series gives teens through young adults, with a troubled
jobs to learn more about a career field.                                 background, the information they need to get a job. Filmed
Grade Level: Grades 6-12                                                 documentary style, we follow Trey through each phase of his
25 min DVD – Yr : 2003 - $108.00                                         job hunt. Can be viewed as a series or shown alone.
                                                                         Awarded ***1/2 Stars By Video Librarian
GREAT CAREERS IN 2 YEARS                                                 3 DVD series       Yr : 2007          $108.00 each
Are you searching for a career that doesn't require a
long-term commitment for college or training? Do you                     STARTING FRESH: RESUMES AND COVER
want a career field that will still be ‟hot‟ in the next ten to          LETTERS FOR THOSE WITH A TROUBLED
twenty years? This program provides the information you                  BACKGROUND
need for a successful career in a field that takes less than             Join Trey, a young man with a troubled past, as he tries to
two years of study. In some fields, you can be working                   make a fresh start. Knowing his job search process starts with
                                                                         a resume, Trey shows how to write honest cover letters and
with just a few weeks or months of training. These hot
                                                                         resumes despite a criminal background. Filmed
fields include: Cosmetology/Massage/Nail Tech; Office
                                                                         documentary-style, we follow Trey on his successful resume
Administrator/Assistant;                                Dental           writing strategy.
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com         Website: http://www.sinostarltd.com
                                                                  P.18
STARTING FRESH: HOW I FOUND A JOB WITH A                                you'll learn how to develop the skills you need to get the
TROUBLED BACKGROUND                                                     job you want.
Join Trey, a young man with a troubled past, as he tries to             Awarded *** Stars by Video Librarian
make a fresh start. Ready to find a job, Trey takes his                 Grade Level: Grades 8 - adult
audience on an entertaining, educational ride as he records             20 min DVD – Yr : 2007 - $108.00
his own video documentary of the job hunting process.
This video focuses on job search techniques, such as filling            IT’S NOT WHAT YOU SAY: MASTERING
out applications, networking with family and friends, Job               THE INTERVIEW
Corps Centers and more.                                                 It‟s been compared to a first date, but the interview doesn‟t
                                                                        have to be a terrifying experience. In fact, interviewing is a
STARTING FRESH: JOB INTERVIEWING WITH A                                 skill that anyone can learn with this must-have video. Join
TROUBLED BACKGROUND                                                     communication expert Bill Cakmis as he walks viewers
Join Trey, a young man with a troubled past, as he tries to             through the interview process, including what kinds of
make a fresh start. For someone with a troubled                         questions to ask and how to answer the toughest queries.
background, job interviews can be a frustrating experience.             Listen as he shares the tools and techniques that will get
In this video, Trey shows us that although interviewing can             you the job - or at least another interview! Learn about
be a challenge, it is also the best opportunity for impressing          dress, attitude, and the all-important handshake. Plus, how
potential employers and landing the job.                                your success is often determined before you ever say a
                                                                        word! What‟s more, Bill has everything you need to know
LANDING THE JOB SERIES                                                  about the informational interview - the newest tool for
Great new series that covers every aspect of the Job Search!            getting the job you want in a career you love.
Entertaining and Informative.                                           20 min DVD (with guide) – $108.00
20 min x 3 DVD series Yr : 2007 $108.00 each

LANDING THE JOB: THE SEARCH
                                                                        CAREER EXPLORATION AND PLANNING
Join Trey, your host, as he sets out on a personal journey              What are YOU doing for the rest of your life? What kind of
that we all must go through at some point in life. Ready to             job do you want? Do you want a career? This video helps
find a job, Trey takes his audience on an entertaining,                 the viewer look at ways to explore career fields to learn
educational ride as he records his own video documentary                more about the options. It tells how to assess interests,
of the job hunting process. Shot in "first person" style, Trey          skills, and abilities and suggests ways to use the
records each step as he learns the secrets and pitfalls of              "Occupational Outlook Handbook" and "O*NET Guide" to
finding a job. When viewers apply Trey's techniques and                 match up with the right career. Then it shows how to begin
lessons to their own personal job search, they will be                  planning for the career you want...what education or
certain to have the same positive outcome as Trey.                      training is needed, any licensing or certification. Suggests
                                                                        job shadowing, internships, volunteering, and part-time
LANDING THE JOB: THE INTERVIEW                                          jobs to learn more about a career field.
In THE INTERVIEW, viewers will once again join Trey as                  Grade Level: Grades 6-12
he seeks advice and tips on what makes a successful                     25 min DVD – Yr : 2003 - $108.00
interview. Trey learns first hand that preparing for the
interview and following up afterwards, are just as                      GREAT CAREERS IN 2 YEARS
important as what goes on during the interview.                         Are you searching for a career that doesn't require a
                                                                        long-term commitment for college or training? Do you
LANDING THE JOB: RESUMES & COVER                                        want a career field that will still be ‟hot‟ in the next ten to
LETTERS                                                                 twenty years? This program provides the information you
The resume and cover letter are two very powerful papers                need for a successful career in a field that takes less than
for job seekers. In this video, Trey continues his journey by           two years of study. In some fields, you can be working
teaching viewers how to write resumes and cover letters                 with just a few weeks or months of training. These hot
that set them apart from the pack. They will learn why                  fields include: Cosmetology/Massage/Nail Tech; Office
these papers are so important to the job search process and             Administrator/Assistant;                                Dental
get know the DO's and DON'Ts of resumes and cover                       Technology/Hygiene/Assistance; and
letters from the folks that the best, the people who read               Entrepreneurship. Includes a brief explanation of
them.                                                                   certification programs, trade/vocational schools, technical
                                                                        and associate degrees. Up-to-date, solid content.
YOU'RE HIRED! SKILLS YOU NEED TO                                        23 min DVD – Yr : 2005 - $108.00
GET THE JOB YOU WANT
What does it take to get a job in today's demanding
workplace? Do you have the skills on every employers
wish list? This program identifies the skills all workers
need, whether they're in the office, on the construction site,
or working retail. Some skills are basic like reading and
writing, others have to do with the personal qualities of
honesty and enthusiasm. People skills are all about
teamwork and working well with others. With this program,
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com        Website: http://www.sinostarltd.com
                                                                 P.19
MORE GREAT JOBS                         WITHOUT            A          TEMPORARY AGENCIES
COLLEGE DEGREE                                                        A Closer Look
Not everyone needs or wants a college education, but what             What is a temporary agency? How do they work? Can you
jobs are available for those without it? This video                   use temp agencies as a way to explore careers? Temp
continues the series on job opportunities for persons                 agencies can be a great way of finding a job you really like.
without a college degree. This "48-Hours" style video                 Think about it. You tell the agency the type of work you‟d
explores some of the hottest fields. Emphasis on                      like to do, and they do the rest! Agencies know who‟s
MEDICAL TECHNICIANS and other health care jobs;                       hiring, sets up interviews, and can take the guesswork out
RETAIL SALES including sales associates, cashiers;                    of the job search. You‟ll learn everything you need to know
FOOD SERVICE INDUSTRY including cooks/bakers,                         about temporary agencies. You‟ll discover what to ask,
wait staff, and entry level management; and SECURITY                  what to expect, benefits, advantages, disadvantages, and
GUARDS at airports, banks, hospitals, and corporations.               learn about all of the services a temp agency has to offer
Each segment features real people telling about their jobs,           and how you can take advantage of this sometimes
their skills, training, and how to get ahead.                         overlooked job search tool.This program includes
***1/2         HIGHLY        RECOMMENDED:         VIDEO               interviews with temporary agency placement officials who
LIBRARIAN.                                                            share their advice and insight as to how agencies work and
Grade Level: Grades 8-adult                                           how they can best suit your needs.
29 min DVD (with instructor‟s guide) – Yr : 2002 -                    20 min DVD – Yr : 2005 - $108.00
$108.00
                                                                      FOOLPROOF WAYS TO FIND A JOB
PLANNING            &      EVALUATING               YOUR              Sharpening Job Hunting Techniques
CAREER                                                                Tired of hitting a "dead end" every time you search for a
Who Are You?                                                          job? Are you having trouble finding and using the right
In this program, you‟ll learn how to assess the things you            techniques in your job search? This video helps you begin
like to do and apply them to career choices. We all have to           by getting organized and learning how to manage your
work, so doesn‟t it make sense that we do so in a career we           time. Use proven techniques to identify your job skills.
like? Learn how you can discover the things that make you             Learn about the traditional ways to find a job, such as
YOU and how to apply them to different occupations.                   employment agencies, classified ads, and job applications.
20 min DVD – Yr : 2005 - $108.00                                      Then discover how to make the non-traditional methods
                                                                      work for you: using the internet, networking, informational
WHERE ARE THE JOBS?                                                   interviews, and more.
Finding Job Leads & Openings                                          Grade Level: High school through adult
Cold calling, networking, informational interviewing,                 20 min DVD (with instructor‟s guide) – Yr : 1999 -
friends and relatives, the Internet…there are many ways to            $108.00
find a job. The most effective job search combines several
different methods and ways to find these leads and                    RESUMES, COVER                      LETTERS,            AND
openings. After viewing this program, you‟ll have an edge             PORTFOLIOS
on how to find the right job for you.                                 Tools to Land the Job
20 min DVD - $108.00                                                  Do you think that resumes and portfolios are just for
                                                                      professionals? Or those portfolios are used only by artists,
FINDING EMPLOYMENT                                                    models, and architects? Think again! ANYONE can have a
The First Step For The Ex-Offender to Making It On The                resume and portfolio -- at any skill level. Viewers will
Outside                                                               learn when and how to use the three types of resumes
Finding a job is tough. Having a record can make it even              effectively. You will also learn the steps in writing each
tougher. However, studies show that people who find                   type - functional, chronological, and combination. It tells
employment have a greater chance of staying out of jail               what to include and what NOT to include in a resume. A
than those who don‟t. Employment is the first step to                 portfolio is one of the best methods for proving you have
making your way on the outside. This program focuses on               the skills needed for jobs. This video suggests what to
things the ex-offender needs to know in order to find                 include in a portfolio to showcase your skills, talents, and
employment. Included is advice on: Starting a job search              abilities. Writing effective cover letters is essential to the
while still incarcerated. Using want ads. Filling out job             job search. Learn to write cover letters that get employers‟
applications. What to wear. Interview tips, how to handle             attention.
being incarcerated in the interview. Networking using                 Grade Level: High school through adult.
friends and family to find employment. How to find and                22 min DVD (with instructor‟s guide) - $108.00
take advantage of offender aid programs in any area. This
program features interviews with experts who work with
ex-offenders on a daily basis and an employer highlight
this extremely informative program. After watching this
video, you‟ll be one step closer to finding a job and being
successful on the outside.
25 min DVD - $108.00

The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com      Website: http://www.sinostarltd.com
                                                               P.20
MAKE THE INTERVIEW COUNT                                               AN INTRODUCTION TO THE RULES OF WORK
Six P's of Job Interviews                                              How to Succeed on the Job
Do job interviews cause you stress? Do you want to know                You‟ve got the job, now what? Other than showing up for
how to interview to land the job? Or how to give the best              work every day - and on time - is that all there is to be a
answers to the interviewer‟s questions? Learn this and                 success at work? This program gives basic guidelines that
much more in this video that covers the 6 P‟s of job                   will help employees at all levels develop good work habits.
interviews. In PREPARATION, you will discover how to                   It uses humor along with solid information to tell how the
learn about the company and ways to prepare yourself for               RULES OF WORK can help you, your employees, or
the interview. PRACTICE suggests a variety of ways to                  students be successful on the job. Includes tips on attitude,
hold practice sessions that prepare you for the interviewer‟s          being on time, appropriate dress, job performance,
questions. PRESENTATION includes your appearance,                      following company policies, getting along, ethical behavior,
attitude, enthusiasm, and arrival at the interview. The                good communication and problem solving. Also how to
POWERFUL INTERVIEW covers the twelve most                              assume a leadership role and get ahead. EXCELLENT
commonly asked questions during an interview, as well as               TOPICS.
those questions that are difficult to answer. In the                   Grade Level: High school through adult
POST-INTERVIEW segment, viewers will learn to write                    31 min DVD (with instructor‟s guide) – Yr : 2000
thank-you notes and how to make follow-up phone calls.
The concluding segment, PONDER THE POSITION tells                      GETTING HIRED SERIES
what to consider when deciding whether or not to accept                3 DVD series      Yr : 2005     $108.00 each
the position. Also covered are video and telephone
interviews.                                                            HIRE EDUCATION
Grade Level: High School - Adult                                       10 Ways To Get A Great Job
22 min DVD (with instructor‟s guide) - $108.00                         Whether you‟ve just been handed a "pink slip" that you‟ve
                                                                       been released from your job, are searching for your first
JOB SKILLS SERIES                                                      job, or re-entering the workforce, this program provides the
3 DVD series      $108.00 each                                         help you need. It includes 10 ways to find a great job, such
                                                                       as Networking, Informational Interviews, Job Fairs,
INTERVIEW TIPS FROM A RECRUITER                                        Internet, Classifieds, Job Applications and more. Experts
How to Win the Job You Want                                            and new employees tell how these techniques work and
What must you know to pass the "interview test" and get                give suggestions to help you find the right job for you.
the job? What questions should you be prepared to ask?                 Grade Level: Grades 8 through adult
And what questions should YOU ask in return? This video                20 min DVD
gives real tips from a recruiter on how to prepare for and
handle the job interview. It covers the basics of knowing              CAREER ASSESSMENT: FINDING A CAREER
the exact location for the interview, what to wear, and                THAT FITS
showing up on time. Then it zeroes in on the interview with            How do you determine what you want to be, the type of job
ways to handle the questions you‟re asked, citing examples             or career you want? This on-target program is designed to
of how to respond. It also suggests questions YOU should               help viewers assess their aptitudes and interests, work style,
ask the person doing the interviewing. Interviewers will               skills, talents, abilities, likes & dislikes to determine which
also get information from this one.                                    career fields are best for them. Identifies websites to use
25 min DVD – Yr : 2001                                                 for career assessment tests.
                                                                       Grade Level: Grades 8 through adult
NECESSARY SKILLS FOR THE WORKPLACE                                     18 min DVD
What Your Mother Never Told You About Preparing
JOB SKILLS are those skills that make you employable.                  JOB SURVIVAL: KEEPING AND ADVANCING
The key is to develop the skills that can be adapted for the           YOUR JOB
21st century workplace. This video will help viewers                   Most people want to do well on the job and many want to
discover Necessary Skills for the Workplace. Skills                    get ahead. Not everyone has the skills necessary to hang on
included are: Basics: reading, math, and communication;                to their job and move up the career ladder. This program
critical    thinking/problem     solving;     and    personal          provides strategies and techniques for job survival
qualities-positive     attitude,     honesty,     enthusiasm,          including adjusting to work environments, personal
dependability. Other skills identified and how they are used           qualities, dressing appropriately for the job, developing
include: resource management, such as time and money;                  people skills, assessing job performance, using problem
people skills such as teamwork and getting along; ability to           solving skills and more. Includes on-the-job scenarios.
process information and improve performance; and                       Grade Level: Grades 8 through adult
technical skills to set up and operate equipment. A check              23 min DVD
system is used so that viewers can determine the necessary
skills for the workplace.
Grade Level: High school through adult
30 min DVD (with instructor‟s guide) – Yr : 1999


The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com       Website: http://www.sinostarltd.com
                                                                P.21
THE SUCCESSFUL JOB SEARCH SERIES:                                      NECESSARY               SKILLS            FOR          THE
FINDING YOUR CAREER                                                    WORKPLACE
5 DVD series      $108.00 each                                         What Your Mother Never Told You About Preparing for a
                                                                       Job
PLANNING & EVALUATING YOUR CAREER                                      JOB SKILLS are those skills that make you employable.
Who Are You?                                                           The key is to develop the skills that can be adapted for the
In this program, you‟ll learn how to assess the things you             21st century workplace. This video will help viewers
like to do and apply them to career choices. We all have to            discover Necessary Skills for the Workplace. Skills
work, so doesn‟t it make sense that we do so in a career we            included are: Basics: reading, math, and communication;
like? Learn how you can discover the things that make you              critical    thinking/problem     solving;     and    personal
YOU and how to apply them to different occupations.                    qualities-positive     attitude,     honesty,     enthusiasm,
20 min DVD – Yr : 2005 -                                               dependability. Other skills identified and how they are used
                                                                       include: resource management, such as time and money;
HOW DO YOU PUT IT ON PAPER?                                            people skills such as teamwork and getting along; ability to
Portfolios, Resumes and Job Apps                                       process information and improve performance; and
We all need a resume, but which type? Chronological?                   technical skills to set up and operate equipment. A check
Skills or functional? How about a career portfolio? How do             system is used so that viewers can determine the necessary
you put one together? What information do you include?                 skills for the workplace.
Are job applications a thing of the past? If they‟re not,              Grade Level: High school through adult
what‟s the best way to fill one out? These and other                   30 min DVD – Yr : 1999 - $108.00
questions are explored as you learn how to put your skills,
abilities, and interests on paper.                                     INTERVIEW TIPS FROM A RECRUITER
20 min DVD – Yr : 2005                                                 How to Win the Job You Want
                                                                       What must you know to pass the "interview test" and get
WHERE ARE THE JOBS?                                                    the job? What questions should you be prepared to ask?
Finding Job Leads & Openings                                           And what questions should YOU ask in return? This video
Cold calling, networking, informational interviewing,                  gives real tips from a recruiter on how to prepare for and
friends and relatives, the Internet…there are many ways to             handle the job interview. It covers the basics of knowing
find a job. The most effective job search combines several             the exact location for the interview, what to wear, and
different methods and ways to find these leads and                     showing up on time. Then it zeroes in on the interview with
openings. After viewing this program, you‟ll have an edge              ways to handle the questions you‟re asked, citing examples
on how to find the right job for you.                                  of how to respond. It also suggests questions YOU should
20 min DVD                                                             ask the person doing the interviewing. Interviewers will
                                                                       also get information from this one.
JOB INTERVIEW TIPS & TECHNIQUES                                        25 min DVD – Yr : 2001 - $108.00
What's in a Job Interview?
It all leads up to this. The job interview is the single most          YOUR RESUME: FIRST THEY MUST SEE
important factor in determining whether or not you‟ll be
hired. This program offers practical advice on interview               YOU IN WRITING!
dress and preparation, what to expect during the interview,            In today‟s very competitive workplace, it‟s the best resume
how to answer interview questions AND how to ASK                       with a fresh approach that lands the interview that
questions, salary negotiation, and more. After viewing this            ultimately gets you the job. This video helps viewers
program, you‟ll be armed with the knowledge to succeed in              choose the right action words and phrases to design
any interview situation.                                               effective resumes. It includes outlines for the following
20 min DVD                                                             formats: chronological, functional, and combination, and
                                                                       when each is appropriate. It also has special tips for
WHERE DO I GO FROM HERE?                                               sending electronic resumes that will get read, not deleted!
How To Be A Success On The Job                                         A segment on cover letters gives specifics on ways to tailor
Congratulations…you‟ve got the job! Now the fun begins!                the letter using the right words and phrases so that the
This program offers advice on things you can do to be                  employer moves on to your resume.
successful in your new career. Having a positive attitude,             Grade Level: Grades 8-adult
solid work ethics, arriving on time EVERY time, not                    22 min DVD – Yr : 2003 - $108.00
missing work, and other important elements are covered.
20 min DVD – Yr : 2005




The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com      Website: http://www.sinostarltd.com
                                                                P.22
                                                                     BEING YOUR OWN                        BOSS:         SMALL
                Job Survival                                         BUSINESS IN AMERICA
ETHICS AT WORK: DOING THE RIGHT                                      There is a fine line between business success and business
THING ON THE JOB                                                     failure. Examine some of the statistics surrounding
Is it okay to give your friends free food at the restaurant          entrepreneurs starting their own businesses. Successful
where you work? Or bring home supplies from the office?              businesses are owned by people from every culture and
Are these practices just as wrong as stealing from the               gender. Learn what makes a wise and prudent business
proverbial cash drawer? That‟s what this video explores, by          person. Examine the personality traits of some successful
looking at the ins and outs of ethical behavior in today‟s           entrepreneurs, and learn what a successful business owner
work environment. From extended lunches to computer                  is looking for in an employee. This video is packed with
hacking to sexual harassment, we discuss the fine lines of           concrete examples, and tips for those interested in
business ethics with employers, employees, and workplace             exploring the business/company culture. Ten pages of fun
professionals.                                                       and exciting reproducible worksheets are included. They
Grade Level: Grades 8-adult                                          are designed to help the viewer understand the concepts
DVD (with instructure‟s guide) – Yr : 2004 - $108.00                 presented.
                                                                     15-20 min DVD - $125.00
JOB   SURVIVAL:   KEEPING                             AND
ADVANCING YOUR JOB                                                   BEST 10 1/4 TIPS FOR FINDING A JOB
Most people want to do well on the job and many want to              WITHOUT COLLEGE
get ahead. Not everyone has the skills necessary to hang on          Need a well paying job, but don't have a college degree.
to their job and move up the career ladder. This program             Don's sweat it! There are plenty of good jobs out there for
provides strategies and techniques for job survival                  applicants who can prove their worth to an employer. This
including adjusting to work environments, personal                   informative tape will help you find a good job even
qualities, dressing appropriately for the job, developing            without a college degree by packaging your
people skills, assessing job performance, using problem              accomplishments and preparing your resume for job
solving skills and more. Includes on-the-job scenarios.              interviews. Learn how to sell the real you and get the good
Grade Level: Grades 8-adult                                          job you want.
23 min DVD – Yr : 2005 - $108.00                                     14-18 min DVD - $98.00

WHERE DO I GO FROM HERE?                                             CAREER & TECH ED GOE DVD
How To Be A Success On The Job                                       This new, menu driven DVD provides an overview of the
Congratulations…you‟ve got the job! Now the fun begins!              aptitudes, skills, job functions, tools, and career options
This program offers advice on things you can do to be                typically needed for each of the 12 career paths/clusters. In
successful in your new career. Having a positive attitude,           addition a video snapshot of each career path includes
solid work ethics, arriving on time EVERY time, not                  general education and preparation along with a list of
missing work, and other important elements are covered.              recommended high school and college classes. This is an
20 min DVD – Yr : 2005 - $108.00                                     excellent career exploration and planning resource. EAch
                                                                     career snapshot is approximately six minutes and provides
                                                                     interviews with professionals in the field: for example, a
       Career & Technology                                           state patrol officer, a customer service direction at a large
                                                                     hotel, a human resource professional, a cable news anchor,
            Education                                                a micro biologist, and more. This program will challenge
A MAN IN A WOMAN'S WORLD                                             students to think about career options in a practical light as
Take a look at the stereotypes surrounding men who                   they begin to explore their options in terms of values,
choose a job or career traditionally filled by                       common personality characteristics, and other related
women. Direct questions and answers that cover the                   careers. The clusters/paths include: business detail careers;
challenges and advantages of a man in occupations such as            protective careers; industrial careers; sales careers; plant
a nurse or a flight attendant are covered along with honest          and animal careers; physical performing careers;
dialogue. This video takes a unique view of a rather                 humanitarian careers; artistic careers; accommodating
common stereotype that is often overlooked. Straight                 careers; scientific careers; mechanical careers; and leading
forward advice from men in non-traditional careers                   and influencing careers.
concludes this well organized and much needed look into              75 min DVD - $299.00
the career/job choices available to men. Ten pages of fun
and exciting reproducible worksheets are included.
15-20 min DVD - $125.00




The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com     Website: http://www.sinostarltd.com
                                                              P.23
CAREER EXPLORATION: USING THE                                          communicating with vendors.
INTERNET                                                               15-18 min DVD (with worksheets) - $125.00
As technology changes, the job hunt and career exploration
process also change. Electronic, on-line, freenet, and                 COMMUNICATION - CONSTRUCTION
modem are terms and technologies that are influencing the              With the help of Shirley Minor, a minority building
way we pursue the changing employment world. This                      entrepreneur, this video illustrates the important part that
video gives an overview of on-line services and how to                 understanding instructions plays in the construction
access these services. Chat rooms, on-line job databases,              world. How to give clear instructions to other workers,
home pages, headhunters, and the plethora of search                    the importance of strong writing skills in dealing with
programs available to the internet user are all covered. Tips          inspectors and clients, and how to use communication
for the popular electronic resume are given as are ways to             skills to improve purchasing decisions are all discussed.
research companies on the internet. This video is perfect              15-20 min DVD (with worksheets) - $125.00
for the ever increasing, ever changing, complex career/job
market.                                                                COMMUNICATION - FOOD SERVICE &
15-20 min DVD - $125.00                                                HOSPITALITY
                                                                       Meet Anne Mersereau, Director of Human Resources for
CAREER PLANNING: THE SKY'S THE                                         the Hilton Hotel chain. Anne talks about the importance
LIMIT CD-ROM                                                           of communication skills for getting along with customers
Your students will encounter captivating movies, fun                   and co-workers. Understanding non-verbal cues and
sounds and colorful graphics as they explore this new                  effectively communicating with the unhappy customer is
CD-ROM program. This CD goes beyond basic career                       also emphasized.
planning with detailed explanations of career skills such as           15-20 min DVD (with worksheets) - $125.00
setting priorities, understanding personal interests, and
setting goals. Resources such as the OOH, GOE and                      COMMUNICATION - HEALTH
assessment tests are introduced as part of a complete career           OCCUPATIONS
plan. To further expand the career planning process, this              How to write medical reports clearly and accurately is
CD comes with reproducible worksheets. This is an                      highlighted in this very relevant show. How to classify,
exceptional program that takes into consideration the                  organize, and record data accurately and the importance of
changing job market and technologies of the 21st century.              listening to verbal and non-verbal communication when
CD-ROM - $199.00                                                       dealing with patients are also discussed.
                                                                       15-20 min DVD (with worksheets) - $125.00
COMMUNICATION - ACCOUNTING &
OFFICE SYSTEM                                                          HEALTH CARE CAREERS WITHOUT A
Communicating effectively in an office setting is the theme            FOUR YEAR DEGREE
of this relevant video. Preston Prudente, Director of                  A variety of health care paths and careers are explored in
Administration for Arthur Anderson & Co. demonstrates                  this eye opening presentation. Careers in therapeutic
the importance of good writing skills for writing memos,               services, health information services, health diagnostic
letters, and proposals. Appropriate phone skills, message              services, and health support services are explored that
taking, and understanding the business vocabulary is also              require less than a four year university education. Specific
stressed in order to effectively communicate with                      skills, potential for advancement, and the reward structures
co-workers, employers, and clients.                                    are also discussed.
DVD (with worksheets) - $125.00                                        6-10 min DVD - $69.00

COMMUNICATION – AGRIBUSINESS                                           HEALTH CARE SKILLS:
The importance of strong written and oral skills in dealing            COMMUNICATING W/DIFFERENT TYPES
with clients and vendors is discussed. The importance of
understanding why business practices and terms are so                  OF PATIENTS
vital to success is presented in a fast-moving and                     Important communication skills for health care workers
fascinating way.                                                       include listening, understanding, and the ability to build
DVD (with worksheets) - $125.00                                        trust and rapport with the patient. Communicating with and
                                                                       understanding a patient is complicated by things like age,
                                                                       situation (emergency or post-op care), culture, language,
COMMUNICATION – AUTOMOTIVE                                             and previous knowledge of the medical industry. Each
REPAIR                                                                 patient is unique and requires a sensitivity on behalf of the
Many service technicians think all they need to do is be               professional. The directors of a college dental assistant
good with their hands in this career area. Yet whether they            program and a nursing program provide practical advice
are successful on the job is also dependent on how well                and snapshots of thorough communication techniques and
they communicate with their boss, their co-workers, and                building trust which links to healing.
their customers. This inside look at the automotive world              10 min DVD - $59.00
shows the importance of good listening skills to help
technicians understand what the customer's needs are and
demonstrate some of the dynamics involved in
The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com      Website: http://www.sinostarltd.com
                                                                P.24
HEALTH    CAREER                    SKILLS:          TEAM                MATH – DRAFTING
BUILDING SKILLS                                                          This video presents and introduction to CAD and CAM. It
Work teams that function well are critical to a health care              demonstrates how basic math, algebra, decimals, fractions,
organization's success. These organizations depend on                    and geometry are used in the career world of drafting.
teams to develop new techniques, solve problems, increase                15-20 min DVD ( with worksheets) - $125.00
productivity, improve quality, and achieve cost. Two
veterans in the health care and education fields provide                 NON-TRADITIONAL     JOB   SEARCH
insight into the role of teams and the skills needed for                 BASICS FOR RE-ENTRY SUCCESS
excellent patient care. Topics include: communication,                   Focused on populations that have special challenges
appearance, discussion points, tapping into the strengths of             getting into or reentering the workforce, this show features
each team member, listening, and observing. Self work is                 specific steps and advice from leading experts in the
also discussed as part of preparing for a career in the health           employment world. From women reentering the workforce
care industry. A review at the end of the program highlights             after a long absence to recently released from institution
the main concepts presented.                                             job seekers, this show sets out the attitudes and job search
6-10 min DVD - $59.00                                                    skills set needed to succeed in the new economy.
                                                                         10 min DVD - $69.00
INTERPRETING TECHNICAL
INFORMATION                                                              PUTTING IT ALL TOGETHER: YOUR
The role of technology and information is tackled in this                BEST CAREER PLAN
relevant and practical how-to video. The three types of                  A solid career plan adds direction to your life. Direction to
technical information are discussed: descriptive, process,               find the right job/career for you. A solid career plan starts
and instructional. The video demonstrates the pitfalls of                with an honest self-assessment -- an exploration process of
unclear written directions and gives tips for writing                    your interests, aptitudes, values, style, and more. This
step-by-step instructions including analyzing the audience,              process, if followed, will help attain personal satisfaction at
task definition, topic introduction, prioritizing, using                 any age. The video covers the multitude of free resources
simple words, and testing. Reproducible worksheets.                      available from government published written materials to
15-18 min DVD (with worksheets) - $98.00                                 One Stop Career Center resources. Work experience is
                                                                         another invaluable resource in discovering a career path.
INTRODUCTION TO DESKTOP                                                  This video helps to make sense of it all and then
PUBLISHING                                                               encourages a goal setting process. Years of research and
Thanks to computers, graphic design is easier today than                 personal experience have gone into this well organized,
ever before. The art of desktop publishing is taking all the             career planning video.
elements of design and publication and making them                       15-20 min DVD - $125.00
happen on computers of all sizes. This exciting new video
explores the possibilities of this technology and                        SCIENCE - CONSTRUCTION
demonstrates applications for the small and large business               Physics, earth science, and environmental science receive
alike. Focusing on the beginning student, the video                      particular attention in this video. The show also discusses
introduces key terminology with numerous over the                        the chemistry of cement, the earth science in foundation
shoulder on-screen examples. Designing templates,                        construction, and the environmental science in building
shaping copy, leading and kerning, as well as designing                  exteriors.    Students will appreciate the realistic
title blocks and mastheads are all introduced and applied                construction careers presented and how important scientific
visually on screen. Students have the opportunity to watch               principles are for success.
a real-life business application as new employees learn the              15-20 min DVD (with worksheets) - $125.00
fundamentals of this new industry.
15-20 min DVD - $79.00                                                   SETTING CAREER GOALS WITHOUT
                                                                         GETTING TRAMPLED BY DINOSAURS
JOBS WITHOUT A COLLEGE DEGREE                                            Located in prehistoric times, this creative and fun show
MULTIMEDIA CD-ROM                                                        explores the whys and hows of setting career goals. Using
Explore the O*NET in this new, friendly, and easy to use                 theatric stage sets, the characters discuss the four stages of
multimedia environment. The O*NET career descriptions                    career goal setting: self-assessment, career exploration,
and data are available at the click of a button in this well             career preparation, and career participation. A major
organized career exploration and assessment program.                     theme introduced in the presentation is the difference
View multimedia presentations that help bring life to a                  between careers and jobs - a concept important for career
variety of career areas, take the interest assessment that               seekers of all ages. And who knows - you just might learn
links the user's results to the O*NET data and compiles a                how to avoid being trampled by dinosaurs. Includes
list of compatible jobs and careers that require very little or          reproducible worksheets.
no college training.                                                     15-20 min DVD - $79.00
CD-ROM - $149.00



The price shown are exclusive of shipping charges
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                                                                  P.25
USING CAREER CENTER RESOURCES
Many resources are available for those interested in                            Apprenticeships and
exploring their career opportunities. The Library is one
area that will open the door to exploration. The key is                            Traineeships
figuring out where to find the many books, reference                    EARN WHILE YOU LEARN
materials, schools/college information, periodicals, etc.               Career Entry Through Apprenticeships and Traineeships
This video covers all the available resources in most                   This program looks at apprenticeships in the 21st Century,
libraries. Clustering Resources such as the OOH, DOT,                   the skills required, examples of actual apprentices on the
GOE and other public information are outlined so that the               job and the value of completing an Australian
viewer understands the significance of these career                     School-Based Apprenticeship while still at school.
resources and how to locate them. Computer and video                    Available in Student and Mature Age Versions.
based resources are also available for those interested in an           27 min DVD – Yr : 2007 – $180.00
interactive view of careers, schools, colleges and
more. The internet is just one more powerful tool able to               ALL YOU NEED TO KNOW ABOUT
access a significant amount of career/job/educational                   APPRENTICESHIPS
information from many sources. This video is                            Case Studies from the Real World
one-of-a-kind as it outlines the ever-changing career                   This program investigates the many pathways available to
resources available today.                                              young people by completing an apprenticeship or
15-20 min DVD - $125.00                                                 traineeship, as well as the well-paid options available.
                                                                        28 min DVD – Yr : 2006 - $180.00
WORK ETHICS IN THE NEW ECONOMY
Globalization and information technology require a new                  ALL ABOUT NEW APPRENTICESHIPS
commitment to lifelong learning by workers. Education is                This program gives students an insight into how New
the key to surviving the new economy. Hierarchical                      Apprenticeships work, what industries they can be found in
organization, obedience, loyalty, etc. are all characteristics          and how students can go about organising one. Four new
of the old economy. This show looks at and details work                 apprentices in very different circumstances and from a
ethics in the new economy. The new economy reality is                   range of industries are profiled in the program.
that in order to compete globally, industries must                      20 min DVD – Yr : 2001 - $160.00
constantly change and adapt. This show discusses specific
survival tips useful to the employees caught in this global             EXPLORING PATHWAYS IN
shift.                                                                  HOSPITALITY AND TOURISM
10 min DVD - $$69.00                                                    The hospitality and tourism industry is a strong, stable and
                                                                        expanding sector of the Australian workforce, employing
A WOMAN IN A MAN'S WORLD                                                more than half a million people. In this program we
Explore some of the nontraditional career areas for women.              examine some of the amazing apprenticeships, traineeships
See how some women are still trying to break the                        and other training qualifications that lead to careers in this
stereotypes and fill some of the traditionally male jobs such           dynamic industry. We examine topics such as examining
as construction positions, and medicine positions. A                    the skills you need now and the skills you‟ll gain, the time
powerful interview with a woman who has achieved                        it takes to gain the necessary skills, the money you‟ll earn
success      in      a     non-traditional      career      is          and your rights as an employee in the industry.
highlighted.    Cross-gender communication, women                       26 min DVD – Yr : 2008 - $180.00
supervising men, balancing work and family, and setting
career goals are all covered in this video that provides
unique tools to help overcome the challenges of being a                           Career Choice and
woman in a mans world. This is an excellent resource to
explore some of the unknowns between the genders, and to                              Planning
help create acceptance in the work force. Ten pages of fun              CHOICES FOR SCHOOL LEAVERS
and exciting reproducible worksheets are included. They                 Case Studies from the Real World
are designed to help the viewers understand the concepts                Throughout secondary school, students are repeatedly
presented.                                                              asked to make decisions relating to career paths. This
15-20 min DVD - $125.00                                                 program provides useful insights by a number of people
                                                                        who have made this transition and some key messages
                                                                        relating to the process of career decision-making.
                                                                        26 min DVD – Yr : 2004 - $160.00

                                                                        THE FUTURE STARTS HERE
                                                                        The Future of Work and You
                                                                        The one thing we do know about work in the future is that
                                                                        it‟s going to be radically different. We can expect to
                                                                        change jobs, careers and even countries more often. A
                                                                        great program for those preparing for a new age of work.
                                                                        23 min DVD – Yr : 2001 - $160.00
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                                                                 P.26
CAREER OPTIONS                                                          CAREER PATHWAYS
With Peter Sheahan                                                      Two Years on
Do your students need motivating? How focused are they                  Two years prior to the making of this program, VEA‟s
on life after leaving school? Generation Y guru Peter                   program Name: Age: Occupation: looked candidly at the
Sheahan speaks candidly in this fast-moving, humorous                   lives of six students in their final year of school. Each had
and engaging presentation will motivate your students to                a unique perspective on life and what they hoped for in the
improve their performance at school.                                    future. Career Pathways: Two Years On finds where each
34 min DVD – Yr : 2003 - $160.00                                        of them is up to. The program is divided logically into five
                                                                        chapters; education and training, work, family, personal
DEVELOPING A CAREER PORTFOLIO                                           development and advice.
BRAND NEW Program                                                       29 min DVD – Yr : 2004 - $160.00
The various components of a good career portfolio are
presented in this program, as well as advice on how to                  WOMEN CAN DO ANYTHING
collect it, and                                                         Women in Non-Traditional Jobs
the importance of keeping the portfolio updated and                     In this program we use TV archives to look at women‟s
relevant to the appropriate situation. As the career portfolio          experience in a range of occupations, from a jockey to an
will reflect                                                            engineer, from a carpenter to the first woman pilot.
the skills, achievements, and the abilities of the individual,          30 min DVD – Yr : 2000 - $160.00
the essential elements of a living and evolving
document/resource of the person‟s career development,                   GOAL SETTING
will demonstrate to the appropriate people, an accurate                 A Guide to Setting and Achieving Study Goals
career snapshot.                                                        This program presents a graphic explanation of time
Available in Student and Mature Age Versions.                           management and other strategies for developing and
Program Chapters                                                        achieving goals in study and explains why students need to
1. What Is a Career Portfolio?                                          set study goals and how goals are identified, prioritised,
2. Collecting Information (Specific Skills)                             monitored and evaluated.
3. Collecting Information (Soft Skills)                                 20 min DVD – Yr : 1996 - $160.00
4. Putting It All Together
5. The Career Portfolio in Action                                       THE ROAD TO WORK
26 min DVD – Yr : 2009 - $180.00                                        The Changing Job Scene in Australia
                                                                        This program examines where the old jobs have gone and
MY FIRST JOB                                                            where the new ones are coming from.
Going to work for the first time can be quite an                        43 min DVD – Yr : 1995 - $160.00
overwhelming experience. Who to report to, what to know,
what travel arrangements to make, what are the regular                  TERTIARY REALITY
attendance hours, what if things go wrong, who can I talk               What to Expect After Year 12
to for support, what are my entitlements, what rights and               Many Year 12 students have a single goal in life: to get
responsibilities do I have? All these issues are addressed in           into their chosen tertiary course of study. This interesting
this program, which provides useful, comprehensive advice               program provides a window onto the reality of life as a
on surviving your first job and making life just a bit easier           tertiary student. We hear from students in their fi rst year at
at the workplace.                                                       TAFE and University, what‟s different, the pressures and
Available in Student and Mature Age Versions.                           pleasures of tertiary life and how students manage the
Program Chapters                                                        transition to graduate employment.
1. Preparation                                                          33 min DVD – Yr : 2002 - $160.00
2. Inductions
3. Getting to Know Your Workmates
4. Troubleshooting                                                      TWENTY-FIRST CENTURY JOBS
5. Surviving the First Week                                             Covering recent trends and developments, this program
26 min DVD – Yr : 2009 - $180.00                                        examines changes in working environments at the start of
                                                                        the 21st century. Focusing particularly on how certain
                                                                        industries have been affected and also on job prospects for
NAME: AGE: OCCUPATION: SIX FINAL                                        the young. Additionally, this program looks at emerging
YEAR STUDENTS ON CAREERS AND                                            industries, occupations and job pathways now available to
IDENTITY                                                                those entering the workforce.
This program looks candidly at the lives six Year 12                    27 min DVD – Yr : 2003 - $160.00
students spanning a range of different schools, cultures,
religions, abilities and levels of personal ambition. As each
one tells their story, we gain an insight into the questions
of career and identity that we all face. For some it‟s about
significance, others enjoyment, while others still say that
work is only one aspect of life.
31 min DVD – Yr : 2002 - $160.00
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                                                                 P.27
NORFORCE                                                               10 EMPLOYABILITY ATTRIBUTES AND
This engaging program follows a group of young                         SKILLS
Aboriginal men on their induction and training as soldiers             With this program you will learn about the five key
in the Norforce unit of the Australian Army. Through a                 attributes and five core skills that make anyone more
series of on-camera interviews the program explores                    employable and more effective in their work. This program
personal lives of these young soldiers, their ambitions and            is essential viewing for job seekers and recruiters covering:
their cultural differences. Many of them are in fact on their          • Personal presentation
way to becoming respected Elders within their                          • Confidence and self-esteem
communities.                                                           • Adapts and managers pressure
52 min DVD – Yr : 2003 - $160.00                                       • Problem solving and initiative
                                                                       • Communication and teamwork
WHAT DO I WANT TO DO?                                                  • Positive work ethic
“What do I want to do?” This is a question faced by most               • Enthusiasm and motivation
young people and it is an important and often difficult one            • Technology savvy
to answer. With the help of careers and employment                     • Planning and organising
professionals such as careers counsellors, hands on                    • Learning
employment agency staff and an employer, this program                  14 min DVD – Yr : 2007 - $275.00
raises and explores a number of issues young people
should consider when trying to answer this question.                   DIFFERENT WAYS TO FIND THAT JOB
18 min DVD – Yr : 1999 - $160.00                                       Only about 20% of jobs are found through advertised job
                                                                       vacancies in the main daily newspapers. This program
CAREER PLANNING                                                        explores a range of options jobseekers can pursue in order
This program follows three young people as they prepare                to get a job. Topics covered include: networking, cold
for their careers, covering the influences they have                   calling, the internet, work experience, voluntary work, and
identified as playing a part in their career plans.                    employment agencies.
30 min DVD – Yr : 1995 - $160.00                                       15 min DVD – Yr : 1999 - $160.00

                                                                       WHAT EMPLOYERS REALLY WANT
           Job Search Skills                                           While job seekers worry they don‟t have qualifications for
JOB SEARCH IN THE 21ST CENTURY                                         a particular job, it‟s a fact of life that most employers are
Job Search in the 21st Century investigates four key job               looking for a set of skills, broadly termed „employability
search concepts which make up a vital skill set when                   skills‟. These include an ability to communicate effectively,
searching for employment. Using the internet, networking,              work as a team member and solve problems. Punctuality
online applications and identifying your skills are explored           and appropriate dress sense also feature highly. This
in detail and allow your students to fully grasp those key             program takes viewers through the process of assessing
skills which are required to successfully find employment              their own employability skills and how to improve on areas
in today‟s age.                                                        of weakness.
Available in Student and Mature Age Versions.                          Available in Student and Mature Age Versions.
25 min DVD – Yr : 2006 - $180.00                                       25 min DVD – Yr : 2005 - $180.00

KNOW          AND         UNDERSTAND                YOUR               JOB SEARCH IS A BUSINESS
SKILLS                                                                 Job Search is a Business looks at the need to be organised
This careers program examines identifying students‟ skill              and taking a purposeful approach to the job search task. It
base, understanding the concept of transferable skills and             is about setting an objective, identifying and analysing
conducting a skills audit. Students are shown how to apply             information, preparing the necessary tools and setting
this information to a resume. This program covers the                  strategies for action. A serious approach to job search
Mayer competencies and how they are applied across the                 requires dedication, it takes motivation, commitment, time
curriculum.                                                            and effort. This program provides the format for a job
Available in Student and Mature Age Versions.                          search business plan that will underpin a professional
25 min DVD – Yr : 2004 - $160.00                                       presentation to a prospective employer and ensure job
                                                                       search success.
6 ESSENTIAL STEPS TO GETTING THAT                                      Available in Student and Mature Age Versions.
                                                                       23 min DVD – Yr : 2004 - $160.00
NEW JOB
Thinking of changing your job? Or have you been applying
for positions but not having any success? Then, this
program is for you!
23 min DVD – Yr : 2007 - $275.00




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                                                                P.28
                                                                        world example of what happens when a large employer
 Resumes and Applications                                               advertises for young people to be employed as
JOB APPLICATION                                                         administration trainees. We see what a recruitment agency
Looking Good On Paper                                                   looks for in a resume and consider some examples that
Applying for your first job can be an intimidating process;             impressed and some that didn‟t. We
you haven‟t done it before so how do you really know what               get pointers about what makes a good resume from the
they‟re looking for? Well, the key to getting the first step            experts who read them every day.
right is a clear and concise job application, because                   19 min DVD – Yr : 2002 - $160.00
employers simply don‟t have the time to go through
lengthy, unfocused submissions. This program will help                  COMMON             MISTAKES            JOB       SEEKERS
you focus on expressing your skills and experience, writing             MAKE
applications that really stand out, and addressing the                  Mistakes are often made during an interview. Resumes and
all-important selection criteria. It also examines online job           application letters need to be precise and clearly written. This
applications. An up-to-date and practical program that will             program looks at the mistakes commonly made by people
get the real you onto paper.                                            applying for a job. Included is a case study depicting common
                                                                        errors and offers some simple advice. Expert comments are given
Available in Student and Mature Age Versions.                           from the Australian Association of Career Counsellors, a small
Program Chapters                                                        business owner and the Human Resources Department at Coles
1. Identifying Your Skills                                              Myer.
2. Looking for a Job                                                    Available in Student and Mature Age Versions.
3. Writing a Good Cover Letter                                          27 min DVD – Yr : 2005 - $180.00
4. Writing a Good Resume
5. Addressing the Selection Criteria
24 min DVD – Yr : 2008 - $180.00                                                           Interviews
                                                                        FACE  TO    FACE                       WITH           YOUR
POWERFUL RESUMES                                                        COMPETITION
It‟s impossible to underestimate the                                    Approaches to Group Interviews
value of a good resume. In this program we explore                      If you‟re looking to enter the workforce, chances are you‟ll
ways to develop a powerful resume when applying for                     find yourselves undertaking a group interview sooner
jobs. We also consider strategies to enhance existing                   rather than later. Companies use the group interview
resumes. Practical advice is provided on job research,                  method to assess a number of applicants at once, usually
writing resumes, cover letters and how to address                       using some form of group problem solving exercise. In this
selection criteria. Careers advisors, union representatives             essential and informative program, we explore a group
and academics feature in this program, all offering                     interview scenario from both the employer‟s and
expert advice on how to best construct this important                   applicant‟s perspective and examine how you can use this
„door-opening‟ document.                                                interviewing method to your advantage and truly stand up
Available in Student and Mature Age Versions.                           and be noticed.
26 min DVD – Yr : 2006 - $180.00                                        Available in Student and Mature Age Versions.
                                                                        25 min DVD – Yr : 2007 - $180.00
RESUMES AND APPLICATIONS
For every job vacancy they advertise, employers will
                                                                        SUCCEEDING AT THE INTERVIEW
usually receive a pile of resumes and applications. So how
                                                                        Hints from the Real World
do you make yours stand out from the crowd? This
                                                                        You only get one chance to make a first impression. This
program explores what an employer looks for in a resume,
                                                                        program shows how interviewees should prepare
covering topics such as:
                                                                        themselves, equip themselves during the interview and
• Relevant content
                                                                        how to learn from mistakes.
• Appropriate language
                                                                        28 min DVD – Yr : 2002 - $160.00
• Length
• Presentation
• Common mistakes                                                       INTERVIEW PERFORMANCE
• Different types of resumes                                            You only get one chance to make a first impression. A
Also covered is the letter of application, how long it should           successful job interview can be a key moment in a person‟s
be, what it should include and how it should relate to a job            life: preparation, presentation, coping with the experience
description.                                                            and follow-up are all crucial factors in the process. In this
15 min DVD – Yr : 1999 - $160.00                                        program we offer helpful hints on how to cope with nerves,
                                                                        asking appropriate questions, body language and ensuring
RESUMES IN THE REAL WORLD                                               the interview
A Case Study in How Job Applications Are Read by                        ends on a positive note. We also get invaluable advice from
Employers                                                               careers consultants and trade union representatives.
It‟s a great job and it looks like everyone‟s applying for it,          Interview Performance will help students understand that
there‟s a mountain of resumes and applications. So which                interviews are something we all get better at.
resumes stand out and which don‟t. And why? How will                    Available in Student and Mature Age Versions.
the employer decide who to interview? We follow a real                  26 min DVD – Yr : 2006 - $180.00

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                                                                 P.29
10 THINGS             NOT        TO      DO      IN      AN          BEHAVIOURAL INTERVIEWING
INTERVIEW                                                            This program explores a relatively new method of job
This mockumentary takes a comical and refreshing look at             interviewing. Interviews are based on previous experiences
what not to do in a job interview. This program follows a            of the applicant, combined with scenarios and examples to
job seeker and interviewer as they bumble their way                  help predict future behaviour. Employers can avoid the
through an interview.                                                potentially nebulous strengths and weaknesses questions in
Available in Student and Mature Age Versions.                        order to focus on actual behaviours exhibited and the way
25 min DVD – Yr : 2006 - $180.00                                     an individual adapts to particular situations.
                                                                     Available in Student and Mature Age Versions.
WHAT DO I SAY AT THE INTERVIEW?                                      22 min DVD – Yr : 2005 - $180.00
Going for a job interview can be quite a nerve-racking
experience. This program addresses the key issues that               PRESENTATION IS VITAL
impact on achieving a good job interview. The importance             Job Interview Essentials
of doing your research, being well prepared and having a             All the hard work of submitting a winning resume and
list of questions ready to ask the interviewer is part of the        preparing answers for expected questions can be wasted if
process. The other important aspect is being confident and           a candidate fails to dress correctly or adopt appropriate
being able to effectively market yourself as the best                body language. This program takes viewers through
candidate for the job. Advice is given on listening carefully,       examples of appropriate and inappropriate ways to dress
taking your time                                                     and act at a job interview from a mature age perspective.
to answer questions, turning negatives into positives, and           Available in Student and Mature Age Versions.
generally approaching the interview with confidence.                 21 min DVD – Yr : 2005 - $180.00
Program Chapters
1. Interview Skills - Preparation
2. Anticipating Interview Questions                                  Rights and Responsibilities
3. At the Interview                                                  WORKPLACE RIGHTS AND
4. The Advantage of Mock Interviews                                  RESPONSIBILITIES
5. Putting It Together                                               Getting your first job is a big deal. It means your first pay
26 min DVD – Yr : 2009 - $180.00                                     packet and your first taste of really vital to understand your
                                                                     rights and responsibilities in this new environment. This
INTERVIEW TIPS AND TRAPS                                             program is an informed look at the issues of workplace
Explores the best way to prepare for the job interview,              agreements and awards and how they affect pay and
including: research, attitude, knowing the question themes           conditions. It also examines discrimination, equal
- your likes, insight, skills and practical considerations.          opportunity, health and safety,
18 min DVD – Yr : 2000 - $160.00                                     bullying and harassment, hours of work, pay entitlements,
                                                                     unfair dismissal, and the support available to young people.
INTERVIEW DOS AND DON’TS                                             Available in Student and Mature Age Versions.
Interview Dos and Don’ts is designed to assist young                 Program Chapters
people in understanding the interview process and ensuring           1. Understanding Workplace Conditions
they are well prepared for job interviews. This program              2. A Fair Workplace
follows a young man as he applies for a particular job and           3. Workplace Agreements and Contracts
then follows a process of preparing for, undertaking and             4. Unfair Dismissal
receiving feedback on that job interview.                            5. Putting It All Together
Available in Student and Mature Age Versions.                        Program also includes individual chapter summaries.
23 min DVD – Yr : 2004 - $160.00                                     24 min DVD – Yr : 2008 - $180.00

THE GROUP INTERVIEW                                                  NEGOTIATING WORKPLACE
In this program we see how retail giant Coles Myer and               AGREEMENTS
leading accounting firm Pricewaterhouse Coopers conduct              This program deals with the Industrial Relations landscape
their group interviews and hear from their recruitment               and particularly the WorkChoices legislation introduced in
experts, providing students with valuable insight into how           2006. The impact this legislation has for employers and
a group interview is run and pointers on how to perform              employees is discussed during this program, with the case
well in such an interview.                                           study of the sacked mining worker and ex sports champion,
20 min DVD – Yr : 2003 - $160.00                                     Lorissa Stevens, used as a major example. Advice is
                                                                     presented in the program about how to effectively use
10 ESSENTIAL INTERVIEWING SKILLS                                     aspects of the legislation in negotiating your working
This practically focused program outlines the ten essential          conditions.
skills to ensure you achieve your goals when conducting an           28 min DVD – Yr : 2006 - $180.00
interview.
14 min DVD – Yr : 2001 - $275.00


The price shown are exclusive of shipping charges
SINOSTAR LTD. Tel: (852) 2417 4522 Fax: (852) 2490 9742 Email: sinostar@sinostarltd.com     Website: http://www.sinostarltd.com
                                                              P.30
KNOW YOUR RIGHTS AT WORK
For students joining the labour force, knowledge of basic                           Work Experience
employment rights is essential. But too often, whether the               CAREERS IN BUSINESS
work is casual or fulltime, they start work in ignorance and             This program examines the huge range of jobs in the
they‟re ripped off in one way or another. This program will              general area of „business‟. Issues such as career path and
help students prepare for this aspect of the world of work.              options, daily duties, key skills and the pro‟s and con‟s of
Topics covered include: contracts, salary, hours,                        working for a large business are explored in interviews
superannuation, new apprenticeships and traineeships,                    with three young Holden Australia employees.
discrimination, harassment, violence, safety and unfair                  24 min DVD – Yr : 2004 - $160.00
dismissal.
18 min DVD – Yr : 2000 - $160.00                                         CAREERS IN ENGINEERING
                                                                         The Art of Making Something Useful
ENTERPRISE BARGAINING AND THE                                            Using a case study approach, this program explores the
WORKPLACE RELATIONS ACT                                                  opportunities for careers in metal trades-related industries.
This program provides students with a brief overview of                  25 min DVD – Yr : 1999 - $160.00
the recent history of the Industrial Relations System in
Australia, from the Accords introduced by the Hawke                      OH&S ISSUES FOR WORK EXPERIENCE
government in 1983, to Prime Minister Howard‟s                           STUDENTS
Workplace Relations Act. A range of viewpoints are given                 Many school students participate in work experience
throughout the program by representatives from the three                 programs to learn about the world of their work and try out
main stakeholders: the AIRC, the ACTU and the ACCI                       their career
representing employers. This program clearly describes                   interests. Occupational Health and Safety is a critical issue,
options available to workers and employers in                            where students, teachers, employers, parents and industry
current times and throughout history.                                    need to work together to ensure that no student is injured
30 min DVD – Yr : 2004 - $160.00                                         (physically or mentally) at work. This program addresses
                                                                         critical OH&S issues at work and provides ways of
YOU’VE GOT THE JOB                                                       ensuring that students are well prepared beforehand, as
Legal Rights and Responsibilities of Employees and                       well as actual examples to show students what care needs
Employers                                                                to be taken at different workplaces.
This program provides an overview of the principle rights                Program Chapters
and responsibilities of employees and employers. It also                 1. Work Experience – How it Operates
covers organisations young people can turn to if they are                2. OH&S Is Important for Everyone
concerned about their rights. We examine an employer‟s                   3. OH&S Before Work Experience
duties and responsibilities, then consider the rights and                4. OH&S During Work Experience
responsibilities of the employee. Many young people                      5. OH&S After Work Experience
encounter problems early in their working lives due to lack              Program also includes individual chapter summaries.
of experience. They may be so grateful for simply having a               24 min DVD – Yr : 2007 - $180.00
job that they overlook the fact that their rights are not being
upheld. Conversely, a new employee may neglect certain                   INTRODUCING VET
responsibilities due to work inexperience. This is essential             Whilst Vocational Education and Training (VET)
viewing for senior students and other young people at an                 certificates have been a part of senior school certificates in
important stage in their lives.                                          many states of Australia for a number of years, there is still
20 min DVD – Yr : 2003 - $160.00                                         a lack of understanding as to what VET is. This program
                                                                         introduces students and parents to the place of VET in
A TWO WAY STREET                                                         senior school education and the advantages in completing a
You and the Organisation                                                 VET study.
As we move to a more deregulated labour market with                      31 min DVD – Yr : 2004 - $160.00
enterprise bargaining and individual workplace agreements,
both employers and employees are redefining their                        CAREERS:           HELPING            OR       ADVISING
workplace relationships. This program examines the key                   PEOPLE?
rights and responsibilities of both the employer and                     People are drawn to careers where they help and/or advise
employee, reviews the nature of work, explores the                       others. This program explores options, examining three
fundamental employer-employee relationship with workers                  different careers; youth worker, paramedic and lawyer.
and employers at a range of industry worksites and                       24 min DVD – Yr : 2003 - $160.00
examines a variety of views about unions, working
conditions, training, attitudes to work and the nature of the            OUT AND ABOUT
relationship between the boss and the worker.                            Careers in the Outdoors and on the Move
36 min DVD – Yr : 1997 - $160.00                                         This programs looks at a number of career options for
                                                                         those who want to work outdoors. It considers career paths
                                                                         beyond the obvious.
                                                                         21 min DVD – Yr : 2003 - $160.00
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                                                                  P.31
SWEET STUFF                                                            organisation. Using dramatised scenes and interviews with
Working in the Pastry and Sweet-Making Industries                      a variety of industry experts, this program demonstrates
Sweet Stuff is a dynamic, slice-of-life look at the positives          some of the many forms of workplace bullying and offers a
and negatives of a career in the pastry and sweet making               sound framework to help understand the nature, causes and
industries. With loads of information delivered by real                effects of workplace bullying.
practitioners in a variety of workplaces, the program covers           Program Chapters
possible career paths, benefits and drawbacks of the work              1. What Is Workplace Bullying?
and some key knowledge areas.                                          2. How Is the Target Affected?
20 min DVD – Yr : 2002 - $160.00                                       3. How Is the Workplace Affected?
                                                                       4. Bullying Is Illegal Behaviour
WORK     EXPERIENCE                         IN        THE              Program also includes individual chapter summaries.
                                                                       26 min DVD – Yr : 2006 - $180.00
PROFESSIONS
This program explores the ways in which students can gain
the most from working alongside professionals. We talk to              FIRST AID ONE
employers who are involved in Law, Science, Hospitality                Basic Life Support
and Arts Administration.                                               First aid is the initial care of a suddenly sick or injured
20 min DVD – Yr : 1998 - $160.00                                       person. Would you know what to do in an emergency?
                                                                       This program details the essential aspects of first aid as
                                                                       required to assist someone in need of help. It focuses on
EXPERIENCING WORK EXPERIENCE                                           how to respond to an emergency situation, primary and
This program provides solid useful information about work              secondary surveys, cardio pulmonary resuscitation (CPR)
experience, demonstrates how to get the most out of the                and managing major external bleeding.
opportunity, explores what work experience can be like,                24 min DVD – Yr : 2006 - $180.00
examines the benefits it can yield and discusses the do‟s
and don‟ts when undertaking work experience.
25 min DVD – Yr : 1996 - $160.00                                       FIRST AID TWO
                                                                       Outdoor Injuries
                                                                       Summer means spending time outdoors enjoying sport and
EXERT YOURSELF!                                                        recreational activities. It also means being prepared to
Careers in Sport and Recreation                                        manage outdoor emergency situations. Would you know
This program explores the multiple career options and                  what to do? This program details the basic knowledge
pathways in the sports industry. Through a combination of              required to make a difference and protect life. Focusing on
four case studies and actual footage, a comprehensive,                 heat related injuries, cold related injuries, near drowning,
contemporary overview of the sporting and recreational                 spinal injuries and venomous bites and stings.
industries takes place, offering a vast array of possible              24 min DVD – Yr : 2006 - $180.00
career options and entry levels.
26 min DVD – Yr : 2002 - $160.00
                                                                       ELIMINATING WORKPLACE BULLYING
                                                                       Bullying is ongoing repeated aggressive behaviour. In the
FINDING AND PREPARING FOR WORK                                         past such behaviour was sometimes accepted, for example
EXPERIENCE                                                             as „initiation‟. Today all organisations need to act to
This program provides students with valuable advice on                 eliminate bullying, which can have serious consequences
choosing an area of work that interests them, and how to               both for the individual, team and business.
go about preparing for their time in the world of work.                14 min DVD – Yr : 2001 - $275.00
18 min DVD – Yr : 2001- $160.00
                                                                       SAFETY AT WORK
FIT FOR THE JOB                                                        OH&S and W Generic Fundamentals
Careers in Sport                                                       This CD-ROM is something out of the ordinary. An
This program takes a look at the sporting industry. We talk            innovative and entertaining way to explore OH&S through
to and observe people in some of the old and new sporting              the experiences and viewpoints of workplace characters.
careers.                                                               The content has been developed in consultation with
30 min DVD – Yr : 1998 - $160.00                                       WorkCover and Department for Administrative and
                                                                       Information Services.
                                                                       The CD-ROM features:
           Workplace Safety                                            • Extensive use of video and graphics.
DEFINING  BULLYING                          IN        THE              • A self-contained training package.
WORKPLACE                                                              CD-ROM – Yr : 2001 - $160.00
Workplace bullying not only has devastating effects on
individuals who are targeted by a bully, but it can also be
costly to a business in terms of diminished production,
poor performance and an increase in staff turnover. Worse
still, if bullying is not appropriately managed, a culture of
fear and bullying can quickly become endemic in an
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                                                                P.32
OH&S
Duty of Care in the Workplace                                                    Workplace Skills
These days it‟s vital that all employees as well as                   HOW TO... SERIES
management are aware of Occupational Health and Safety,               This informative series is a practical and powerful
but the major issues of hazard control, good design,                  introduction to the wide range of features found in
housekeeping and cooperation can sometimes be hard to                 Microsoft Word 2007, PowerPoint and Excel. From basic
apply in context. This innovative program sparks the                  formatting commands to the advanced tools, this program
imagination with illustrations of good OH&S practice from             is both an excellent introduction for beginners and a
the world of nature, as well as examining its                         refresher package for the more experienced user. This
implementation in several work locations. The universal               series is a convenient and information-packed tool for
nature of the principles of safe work practices are shown to          students at all levels.
be relevant to every person in their workplace.                       Please note: Microsoft Corporation has not endorsed this
14 min DVD – Yr : 2000 - $160.00                                      series or the accompanying teacher notes.
                                                                      3 DVD series (151 min)       Yr : 2008 $180.00 each
USING COMPUTERS SAFELY
PCs can damage your health. Repetitive strains, back pain             HOW TO USE MICROSOFT WORD 2007
and socio-health problems related to lack of exercise and             This program is a practical and powerful introduction to
reduced interpersonal communication. But there are                    the wide range of features found in Microsoft Word 2007.
healthy ways to use computers and this program
demonstrates how.                                                     HOW TO USE MICROSOFT EXCEL 2007
25 min DVD – Yr : 1999 - $160.00                                      This program is a practical and powerful introduction to
                                                                      the wide range of features found in Microsoft Excel 2007.
ADDRESSING               BULLYING             IN      THE
                                                                      HOW TO USE MICROSOFT POWERPOINT 2007
WORKPLACE                                                             An invaluable aid in teaching basic and intermediate
If bullying is not appropriately managed, a culture of fear           presentation skills to junior secondary school students, it
and bullying can quickly become endemic in an                         also provides a refresher to the more experienced user.
organisation. Fortunately, this culture can be turned around
with education of all staff, the laying down of clear
procedures for reporting bullying and the presence of                 COMMUNICATION IN THE WORKPLACE
empathetic managers who act quickly to resolve a problem.             SERIES
This program looks at strategies that can be implemented              5 DVD series(128 min)        Yr : 2006 $180.00 each
to prevent and manage bullying in the workplace and
investigates some of the important aspects of the                     THE         NATURE            OF        WORKPLACE
development of a policy and procedures to deal with                   COMMUNICATION
bullying.                                                             This informative program is about communicating in the
Program Chapters                                                      workplace and follows a week in the life of fictional
1. Developing Bullying Policies                                       cleaning company Clean as Krystal. With manager Barry
2. What Should a Bullying Policy Contain?                             Walton as your guide, this program covers topics such as:
3. Achieving Cultural Change One                                      What is communication?, barriers to effective
4. Achieving Cultural Change Two                                      communication, communication at work, and effective
26 min DVD – Yr : 2006 - $180.00                                      workplace communication skills.

SAFE MANUAL HANDLING                                                  WRITING IN THE WORKPLACE
Three Steps to a Safer Workplace                                      This engaging program provides the student with an
In the past safe manual handling training was all about how           overview of the purposes and advantages of writing as a
to lift things correctly. However current practice is to              medium and the advantages and disadvantages of writing
minimise the risk of manual handling injury through a                 compared with speaking.
three step process:
1. Identify hazardous manual handling tasks.                          CONFLICT MANAGEMENT
2. Assess risks involved in hazardous tasks.                          Set in the production office of fictional current affairs
3. Risk control - measures to reduce or eliminate risks.              program Sighted, this program provides a dramatic
With the aid of an ergonomist and a physiotherapist, this             perspective on the place of conflict in workplace
program demonstrates how to make a workplace safer                    communications and explores strategies for dealing with
using some basic principles and procedures. This program              everyday conflict situations. This program deals with the
also includes statistics on workplace injuries in Australia,          more ordinary communications that go wrong, the personal
employee and employer responsibilities on workplace                   and workplace costs of these and the possibilities of
safety and what to do if your workplace is unsafe.                    avoiding such situations and/or dealing constructively with
21 min DVD – Yr : 2000 - $160.00                                      them when they occur.




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                                                               P.33
NEGOTIATION IN THE WORKPLACE                                           6 WAYS TO BUILD RAPPORT
In everyday life, negotiation is an important                          This program is designed to help people build rapport and
communication skill. This program explores the                         sustain it. Covering: What is rapport and why is it
fundamentals and intricacies of the negotiation process                necessary?
through a fictional scenario of a high school teacher                  • Rapport don‟ts/rapport dos.
attempting to organise a training camp for her basketball              • Use positive body language.
team with her travel agent. This program explores the five             • Get them talking.
stages of the negotiation process, including preparation for           • Generate trust.
negotiation, negotiating, bargaining and confirmation. This            • Be helpful.
program presents a clear and useful lesson on                          • Be flexible in how you communicate.
negotiating whilst highlighting that good communication                • Challenging rapport situations.
skills are essential to the negotiation process.                       17 min DVD – Yr : 2007 - $275.00

CUSTOMER SERVICE                                                       6   WAYS    TO                   INCREASE               JOB
This program focuses on both internal and external                     SATISFACTION
customers and clients using a fictional current affairs show           Learn practical and realistic strategies for making your job
„On this Day‟ and its presenter Naomi Henderson as a case              more satisfying, rewarding and meaningful.
study. Insufficient attention to the needs of external                 17 min DVD – Yr : 2007 - $275.00
customers can result in a loss of sales and profit
for an organisation. Loss of sales, jobs and productivity can
also be a product of poor internal service. This program               6 WAYS TO MANAGE OVERLOAD
looks at the following:                                                This program will help people manage overload in the
• Defining customer service and customers.                             workplace. It covers the following area‟s:
• What makes for better customer service practices?                    • Physical environment
• The customer transaction.                                            • Desk and work habits
• Sustaining good customer service.                                    • Time management
• Concluding the customer transaction.                                 • Looking after your body
• Dealing with difficult customers.                                    • Manage emails
                                                                       • Break the 24/7 addiction
                                                                       19 min DVD – Yr : 2007 - $275.00
OFFICE ADMINISTRATION SERIES
4 DVD series (99 min)         Yr : 2007 $180.00 each
                                                                       KEEPING A JOB
TELEPHONE AND RECEPTION                                                You‟ve done the research, interviewed fantastically and
In this program we demonstrate clearly and concisely why               walked into a great job. Now you need to prove yourself.
first impressions count, how to use the telephone                      We look at staying in the job and avoiding ways of losing
effectively, the equipment and organisation of the reception           it. We cover: Understanding your workplace, knowing
desk and dealing with difficult customers.                             your work, goal-setting and fitting in
                                                                       with the workplace culture. We show that understanding
GENERAL OFFICE SKILLS                                                  the company vision, how the company operates and
Working in an office can require some very specific skills,            communicates is as important for a new employee as
but how do we get on generally in any office situation? In             understanding the specific tasks of the job. This is a
this excellent program we demonstrate skills such as                   must-see for all students about to enter the job market.
multi-tasking, using common sense and initiative, the                  24 min DVD – Yr : 2006 - $180.00
importance of good personal presentation, listening skills
and teamwork, to name but a few.                                       WORKING ATTITUDE
                                                                       In Working Attitude we introduce students to the issue of
OFFICE TECHNOLOGIES                                                    attitudes at work. We explore how your attitude to
There are plenty of tools to help you in the office, but they          co-workers affects both yours and their work. We also
only help if you know how to use them! In this program we              investigate forming good workplace habits, working in a
show how important technology is in the office, and we                 team and co-operating with fellow workers. We examine
also run through the basics of word processing,                        the types of attitudes favoured by employers, and show
spreadsheets, typical software packages and hardware. It               scenarios exploring the affects of
also looks at emails, databases, electronic storage, copying,          different moods at work. We also suggest steps to help find
scanning and faxing.                                                   solutions and resolve negative emotions at work.
                                                                       Available in Student and Mature Age Versions.
OCCUPATIONAL HEALTH AND SAFETY IN THE                                  26 min DVD – Yr : 2006 - $180.00
OFFICE
In today‟s society, occupational health and safety is
everywhere, and the office environment is no different.
Here we take a good look at the legislative standards,
office layout, design, ergonomics, manual handling and the
responsibilities of employers and employees.

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                                                                P.34
DEALING                  WITH               DIFFICULT                UNDERSTANDING YOUR EMPLOYER
CUSTOMERS                                                            Profiles three different companies, examining their
This program covers important principles in dealing with             different needs and the relevance of the seven „key
difficult customers within the customer service industry.            competencies‟ as a guide for effective participation in the
Included are feature interviews with service and training            workforce.
professionals from Safeway/Woolworths, The Windsor                   21 min DVD – Yr : 2001 - $160.00
Hotel Melbourne, Jennifer Allcorn - difficult customer
specialist from Gordon TAFE, and the 2004 Best in                    10 ESSENTIALS                 FOR        SUCCESSFUL
Australia Industry Award winner, Melbourne restaurant                INDUCTION
Jacques Reymond.                                                     Everyone remembers their good or bad experiences when
25 min DVD – Yr : 2004 - $160.00                                     starting a new job or joining a new team. With some
                                                                     simple, but often overlooked steps, managers and
FIRST IMPRESSIONS                                                    supervisors can put in place a successful induction so that
Winning Over Your Boss                                               your new people gain the best impression
This program looks at ways you can get off to a flying start         16 min DVD – Yr : 2001 - $275.00
in that new job by ensuring you give a positive first
impression and fit straight into the established work culture.       6 WAYS TO RESOLVE CONFLICT
This is an informative look at the issues of induction,              Resolving conflict is one of the most important, yet elusive
getting to know colleagues, understanding the chains of              people skills needed. Conflict occurs in all types of
command and all-important communication protocols. It‟s              situations and can have an enormous effect on productivity
also a practical examination of the most effective ways of           and morale. Learn six practical techniques you can
addressing any concerns or issues that do crop up.                   implement immediately to help you achieve effective
Available in Student and Mature Age Versions.                        results.
Program Chapters                                                     15 min DVD – Yr : 2001 - $275.00
1. Preparing for Your First Day
2. Understanding Your Work Environment
3. Working With Others                                               THE  FIVE   VALUES                       OF        GREAT
4. Dealing With Conflict                                             CUSTOMER SERVICE
18 min DVD – Yr : 2008 - $180.00                                     This program introduces vital attributes of customer
                                                                     service: Show respect, personalise, pay attention, show you
COMMUNICATING                   IN      A      DIVERSE               care and advocate. This program then explores how staff
WORLD                                                                can integrate the five values into their daily work and
Dialogue - Now You‟re Talking!                                       introduces the G.R.E.A.T. acronym. This stands for: •
This program looks at: What is dialogue – contrasting                Greet all customers and make them feel comfortable.
debate and dialogue, Initiating dialogue - how to do it,             • Respect cultural and other personal differences.
where to do it, and the skills of dialogue - suspension,             • Evaluate how your customers want to be served.
listening, discovery. This program includes a dramatisation          • Adjust your approach to match your customer‟s needs.
of how dialogue helps us communicate across job                      • Thank your customers for their business.
functions, helping improve relations between people at               25 min DVD – Yr : 2001 - $160.00
different levels within the organisation as well as between
different departments or areas of expertise.                         EMAIL ETIQUETTE
26 min DVD – Yr : 2003 - $160.00                                     Easily misinterpreted, email sits somewhere between
                                                                     written and spoken communication. This program provides
HAVE A NICE DAY                                                      an outline of the conventions that have evolved to facilitate
Working With Colleagues and Customers in Hospitality                 effective email communication.
and Tourism                                                          30 min DVD – Yr : 2000 - $160.00
This program covers four key areas: Communication in
Workplace; Providing Assistance to Customers;                        SUCCEEDING AT WORK
Maintaining Personal Presentation Standards; and Working             Looking at workplace culture, employer expectations,
as a Team. It draws on the expertise of four professionals           payslips, superannuation, working conditions and more,
in tourism and hospitality; Rosa Scott, Customer Service             this program helps prepare young people for their first job.
Officer at Melbourne Zoo; Paul Albergo, Visitor Services             17 min DVD – Yr : 2000 - $160.00
Manager at Melbourne Zoo; Catherine Dunne, Duty
Manager at Hotel Lindrum; and Professor Brian King from              WORKING IN A SOCIALLY DIVERSE
the School of Hospitality, Tourism and Marketing at                  ENVIRONMENT
Victoria University of Technology. This program also                 Explores the need for cultural awareness at work,
takes a light-hearted look at a number of scenarios where            particularly for people working in Tourism and Hospitality.
an aspiring tourism and hospitality worker is confronted             25 min DVD – Yr : 1999 - $160.00
with various situations and demonstrates the right and
wrong
ways of dealing with them.
27 min DVD – Yr : 2002 - $160.00
The price shown are exclusive of shipping charges
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                                                              P.35
INTRODUCING CUSTOMER SERVICE                                           INTERVIEWING
This program introduces and defines customer service by                With this program learn the communication and
talking to representatives from customerfocused                        questioning skills that will get you the high quality
organisations like ANZ Bank and The Body Shop.                         information you want, whether you are interviewing,
28 min DVD – Yr :1995 - $160.00                                        researching, investigating or just wanting to find out what
                                                                       is going on.
PEOPLE SKILLS SERIES                                                   WINNING FIRST IMPRESSIONS
This highly successful library of 20 programs has won 13               Discover how to have a positive impact whether you are
international awards for excellence and creativity. The                going for a job interview, making a sales call, receiving a
People Skills program training system provides a complete              visitor at the reception desk or dealing with customers.
communication curriculum.                                              EMPOWERING YOURSELF
20 DVD series Yr : 1993 $495.00 each                                   This program will enable you to become empowered,
                                                                       giving you the confidence to say and do the things you
TEAM BUILDING                                                          want.
In this program you will discover the five characteristics of
all successful teams and what each team member must do                 BEING ASSERTIVE
to build that winning team.                                            Discover effective ways to handle an angry customer, an
                                                                       unreasonable boss, a pushy salesperson, a bullying
PRESENTING TO A GROUP                                                  workmate or an unfair partner.
With this program, learn six practical tips to overcome the
main reasons why presentations often fail to inform or                 INFLUENCING OTHERS
motivate. This guide will make immediate improvements                  Within organisations people at all levels are needing to rely
to your presentations.                                                 more on personal persuasive skills to get things done rather
                                                                       than on authority and formal power. Learn five influencing
MANAGING MEETINGS                                                      styles and the different situations in which to apply them.
In this program gain a powerful formula for leading
discussions in the boardroom, training room or in the tea              DEALING WITH CONFLICT
room. Learn to control meetings, keep to time and ensure               In this program see practical examples of dealing with
outcomes are achieved.                                                 conflict. Most importantly, learn the essential skills of
                                                                       collaboration.
EMPOWERING PEOPLE
This program will help to uncover the secrets of how to get            HANDLING DIFFICULT PEOPLE
people motivated to take more initiative, be more                      Dealing with difficult people is one of the most stressful
responsible and reach their full potential.                            tasks in today‟s workplace. Learn practical skills for
                                                                       dealing with the know all, the aggressive person, the joker,
MEDIATING DISPUTES                                                     the complainer and the dodger in this program.
With this program, viewers will learn a proven step-bystep             GIVING BAD NEWS
method for resolving disputes, personality clashes and                 Learn the three essential steps of communicating bad news
other conflicts.                                                       effectively to minimise conflict and trauma.
PRODUCTIVE COUNSELLING
Learn the difference between advice style and question                 DISCIPLINE INTERVIEWING
style counselling, how to use each method and when they                Avoid legal problems and ensure a constructive and
are appropriate.                                                       positive outcome from disciplinary interviews by using this
                                                                       six step process: Stay calm, Be clear and specific, Offer
COMMUNICATING IN A TEAM                                                help, State consequences, Put in writing, and Set review
Discover the traps to avoid when participating in team                 date.
meetings and how to ask for specific performance feedback
to ensure continuous improvement.                                      COACHING ON THE JOB
                                                                       With this program you will learn the five steps to
COMMUNICATING WITHOUT WORDS                                            successful coaching on the job: Determine the need,
Use this program as an introduction to body language; how              Explain, Demonstrate, Practice, and Feedback.
to interpret it and how to respond.

EFFECTIVE LISTENING
This program teaches the five key skills of effective
listening, along with the five traps to effective listening.

EXPLAINING CLEARLY
Learn the three essential steps for this skill to avoid
misunderstandings and mistakes.



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                                                                P.36
Index
10 EMPLOYABILITY ATTRIBUTES AND SKILLS                                                                                     P. 28
10 ESSENTIAL INTERVIEWING SKILLS                                                                                           P. 30
10 ESSENTIALS FOR SUCCESSFUL INDUCTION                                                                                     P. 35
10 THINGS NOT TO DO IN AN INTERVIEW                                                                                        P. 30
6 ESSENTIAL STEPS TO GETTING THAT NEW JOB                                                                                  P. 28
6 WAYS TO BUILD RAPPORT                                                                                                    P. 34
6 WAYS TO INCREASE JOB SATISFACTION                                                                                        P. 34
6 WAYS TO MANAGE OVERLOAD                                                                                                  P. 34
6 WAYS TO RESOLVE CONFLICT                                                                                                 P. 35
A MAN IN A WOMAN'S WORLD                                                                                                   P. 23
A TWO WAY STREET                                                                                                           P. 31
A WOMAN IN A MAN'S WORLD                                                                                                   P. 26
ADDRESSING BULLYING IN THE WORKPLACE                                                                                       P. 33
AGREEMENTS                                                                                                                 P. 30
ALL ABOUT NEW APPRENTICESHIPS                                                                                              P. 26
ALL YOU NEED TO KNOW ABOUT APPRENTICESHIPS                                                                                 P. 26
AON: SELLING BY BUILDING RELATIONSHIPS                                                                                     P. 5
ARGUMENTATIVE REPORTS                                                                                                      P. 9
ARGUMENTATIVE WRITING                                                                                                      P. 9
AUDIENCE ANALYSIS                                                                                                          P. 9
BEHAVIOURAL INTERVIEWING                                                                                                   P. 30
BEING YOUR OWN BOSS: SMALL BUSINESS IN AMERICA                                                                             P. 23
BEST 10 1/4 INTERVIEW TIPS VIDEO SERIES                                                                                    P. 3
BEST 10 1/4 INTERVIEW TIPS VIDEO SERIES                                                                                    P. 4
BEST 10 1/4 TIPS FOR FINDING A JOB OVER THE INTERNET                                                                       P. 3
BEST 10 1/4 TIPS FOR FINDING A JOB OVER THE INTERNET                                                                       P. 4
BEST 10 1/4 TIPS FOR FINDING A JOB WITHOUT A COLLEGE DEGREE                                                                P. 3
BEST 10 1/4 TIPS FOR FINDING A JOB WITHOUT A COLLEGE DEGREE                                                                P. 4
BEST 10 1/4 TIPS FOR FINDING A JOB WITHOUT COLLEGE                                                                         P. 23
BEST 10 1/4 TIPS FOR FINDING YOUR FIRST JOB                                                                                P. 3
BEST 10 1/4 TIPS FOR NON-VERBAL COMMUNICATION                                                                              P. 3
BEST 10 1/4 TIPS FOR NON-VERBAL COMMUNICATION                                                                              P. 4
BEST 10 1/4 TIPS FOR PEOPLE WITH A NOT SO HOT PAST                                                                         P. 3
BEST 10 1/4 TIPS FOR PEOPLE WITH A NOT SO HOT PAST                                                                         P. 4
BEST 10 1/4 TIPS FOR YOUR FIRST INTERVIEW                                                                                  P. 3
BEST 10 1/4 TIPS FOR YOUR FIRST INTERVIEW                                                                                  P. 4
BMW: WORLD CLASS CARS, WORLD CLASS SERVICE                                                                                 P. 5
BUYING A SMALL, ON-GOING BUSINESS                                                                                          P. 4
CAREER & TECH ED GOE DVD                                                                                                   P. 23
CAREER ASSESSMENT: FINDING A CAREER THAT FITS                                                                              P. 17
CAREER EXPLORATION AND PLANNING                                                                                            P. 18
CAREER EXPLORATION AND PLANNING                                                                                            P. 19
CAREER EXPLORATION POWERPOINT LESSON PLANS                                                                                 P. 17
CAREER EXPLORATION: USING THE INTERNET                                                                                     P. 24
CAREER IN FINANCE                                                                                                          P. 4
CAREER OPTIONS                                                                                                             P. 27
CAREER PATHWAYS                                                                                                            P. 27
CAREER PLANNING                                                                                                            P. 28
CAREER PLANNING: THE SKY'S THE LIMIT CD-ROM                                                                                P. 24
CAREERS IN BUSINESS                                                                                                        P. 31
CAREERS IN ENGINEERING                                                                                                     P. 31
CAREERS IN FASHION                                                                                                         P. 17
CAREERS IN HOSPITALITY SERVICE & ADVENTURE                                                                                 P. 16
CAREERS IN INTERIOR DESIGN                                                                                                 P. 17
CAREERS: HELPING OR ADVISING PEOPLE?                                                                                       P. 31
CHOICES FOR SCHOOL LEAVERS                                                                                                 P. 26
COMMON MISTAKES JOB SEEKERS MAKE                                                                                           P. 29
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                                                              P.37
COMMUNICATING IN A DIVERSE WORLD                                                                                           P. 35
COMMUNICATING W/DIFFERENT TYPES OF PATIENTS                                                                                P. 24
COMMUNICATION - ACCOUNTING & OFFICE SYSTEM                                                                                 P. 24
COMMUNICATION – AGRIBUSINESS                                                                                               P. 24
COMMUNICATION – AUTOMOTIVE REPAIR                                                                                          P. 24
COMMUNICATION - CONSTRUCTION                                                                                               P. 24
COMMUNICATION - FOOD SERVICE & HOSPITALITY                                                                                 P. 24
COMMUNICATION – HEALTH OCCUPATIONS                                                                                         P. 24
COMMUNICATION IN THE WORKPLACE SERIES                                                                                      P. 33
THE NATURE OF WORKPLACE COMMUNICATION
WRITING IN THE WORKPLACE
CONFLICT MANAGEMENT
NEGOTIATION IN THE WORKPLACE
CUSTOMER SERVICE
COMMUNICATION: FEATURING NAVISTAR INTERNATIONAL                                                                            P. 3
CONFESSIONS OF A CHEF                                                                                                      P. 16
CONFESSIONS OF A FASHION DESIGNER                                                                                          P. 16
CONFESSIONS OF A FOOD STYLIST                                                                                              P. 16
CONFESSIONS OF A MONTESSORI TEACHER & IN-HOME CHILDCARE PROVIDER                                                           P. 16
CONFESSIONS OF AN EVENT PLANNER                                                                                            P. 16
CONFESSIONS OF INTERIOR DESIGNER                                                                                           P. 16
CRITIQUING IN THE CLASSROOM                                                                                                P. 9
CRITIQUING THE ARGUMENT                                                                                                    P. 9
CRITIQUING THE FIRST DRAFT                                                                                                 P. 9
CRITIQUING THE SECOND DRAFT                                                                                                P. 9
DEALING WITH DIFFICULT CUSTOMERS                                                                                           P. 35
DEFINING BULLYING IN THE WORKPLACE                                                                                         P. 32
DEFINITIONS AND DESCRIPTIONS                                                                                               P. 9
DEVELOPING A CAREER PORTFOLIO                                                                                              P. 27
DIFFERENT WAYS TO FIND THAT JOB                                                                                            P. 28
DISCOVERING IDEAS:THE CANON OF INVENTION                                                                                   P. 9
DOCUMENTING SOURCES                                                                                                        P. 9
EARN WHILE YOU LEARN                                                                                                       P. 26
ELIMINATING WORKPLACE BULLYING                                                                                             P. 32
EMAIL ETIQUETTE                                                                                                            P. 35
EMPLOYEE RIGHTS AND RESPONSIBILITIES: FEATURING METROPOLIS COFFEE COMPANY                                                  P. 5
ENTERPRISE BARGAINING AND THE WORKPLACE RELATIONS ACT                                                                      P. 31
ETHICS AT WORK: DOING THE RIGHT THING ON THE JOB                                                                           P. 23
EXERT YOURSELF!                                                                                                            P. 32
EXPERIENCING WORK EXPERIENCE                                                                                               P. 32
EXPLORING PATHWAYS IN                                                                                                      P. 26
FACE TO FACE WITH YOUR COMPETITION                                                                                         P. 29
FEASIBILITY STUDIES                                                                                                        P. 10
FINDING AND PREPARING FOR WORK EXPERIENCE                                                                                  P. 32
FINDING EMPLOYMENT                                                                                                         P. 20
FIRST AID ONE                                                                                                              P. 32
FIRST AID TWO                                                                                                              P. 32
FIRST IMPRESSIONS                                                                                                          P. 35
FIT FOR THE JOB                                                                                                            P. 32
FOOLPROOF WAYS TO FIND A JOB                                                                                               P. 20
FORMAL TECHNICAL REPORTS                                                                                                   P. 10
FOUR CAREER DAY                                                                                                            P. 17
FACS CAREERS
NUTRITION CAREERS FOR THE 21ST CENTURY
EARLY CHILDHOOD PROFESSIONS
FOOD CATERING & PRIVATE CHEFS
GATHERING INFORMATION                                                                                                      P. 10




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                                                              P.38
GETTING HIRED SERIES                                                                                                       P. 21
HIRE EDUCATION
AREER ASSESSMENT: FINDING A CAREER THAT FITS
JOB SURVIVAL: KEEPING AND ADVANCING YOUR JOB
GOAL SETTING                                                                                                               P. 27
GREAT CAREERS IN 2 YEARS                                                                                                   P. 18
GREAT CAREERS IN 2 YEARS                                                                                                   P. 19
GREAT JOBS WITHOUT A COLLEGE DEGREE                                                                                        P. 18
GROOMING, DRESSING & BODY LANGUAGE: TIPS & TECHNIQUES TO IMPROVE IMAGE YOUR                                                P. 18
TOTAL BODY
HAVE A NICE DAY                                                                                                            P. 35
HEALTH CARE CAREERS WITHOUT A FOUR YEAR DEGREE                                                                             P. 24
HEALTH CARE SKILLS:                                                                                                        P. 24
HEALTH CAREER SKILLS: TEAM BUILDING SKILLS                                                                                 P. 25
HOSPITALITY AND TOURISM                                                                                                    P. 26
HOTEL MANAGEMENT AT THE HOTEL MONACO                                                                                       P. 5
HOTEL MONACO-MANAGING CUSTOMER SERVICE                                                                                     P. 5
HOW TO... SERIES                                                                                                           P. 33
HUMAN RESOURCE ASSESSMENT AND DEVELOPMENT: VON MAUR STORES                                                                 P. 5
HUMAN RESOURCE ASSESSMENT AND DEVELOPMENT: VON MAUR STORES                                                                 P. 5
HUMAN RESOURCE MANAGEMENT: FEATURING ALLSTATE INSURANCE                                                                    P. 6
IDENTIFYING GRAMMATICAL AND MECHANICAL ERRORS                                                                              P. 10
IF YOU DON'T KNOW WHERE YOU ARE GOING... ANY ROAD WILL DO                                                                  P. 4
INFORMATION                                                                                                                P. 25
INSPECTION AND EVALUATION REPORTS                                                                                          P. 10
INTERNET RESEARCH                                                                                                          P. 10
INTERPRETING TECHNICAL                                                                                                     P. 25
INTERVIEW DOS AND DON’TS                                                                                                   P. 30
INTERVIEW PERFORMANCE                                                                                                      P. 29
INTERVIEW TIPS AND TRAPS                                                                                                   P. 30
INTERVIEW TIPS FROM A RECRUITER                                                                                            P. 22
INTRODUCING CUSTOMER SERVICE                                                                                               P. 36
INTRODUCING VET                                                                                                            P. 31
INTRODUCTION TO DESKTOP                                                                                                    P. 25
IT’S NOT WHAT YOU SAY: MASTERING THE INTERVIEW                                                                             P. 19
JOB APPLICATION                                                                                                            P. 29
JOB SEARCH IN THE 21ST CENTURY                                                                                             P. 28
JOB SEARCH IS A BUSINESS                                                                                                   P. 28
JOB SKILLS SERIES                                                                                                          P. 21
INTERVIEW TIPS FROM A RECRUITER
NECESSARY SKILLS FOR THE WORKPLACE
AN INTRODUCTION TO THE RULES OF WORK
JOB SURVIVAL: KEEPING AND ADVANCING YOUR JOB                                                                               P. 23
JOBS AND JOB ANALYSIS: FEATURING ZAPPOS.COM                                                                                P. 6
JOBS WITHOUT A COLLEGE DEGREE MULTIMEDIA CD-ROM                                                                            P. 25
KEEPING A JOB                                                                                                              P. 34
KNOW AND UNDERSTAND YOUR SKILLS                                                                                            P. 28
KNOW YOUR RIGHTS AT WORK                                                                                                   P. 31
LABORATORY REPORTS                                                                                                         P. 10
LANDING THE JOB SERIES                                                                                                     P. 19
LANDING THE JOB: THE SEARCH
LANDING THE JOB: THE INTERVIEW
LANDING THE JOB: RESUMES & COVER LETTERS
LAYOUT AND DESIGN                                                                                                          P. 10
LEGAL FRAMEWORK OF EQUAL EMPLOYMENT: FEATURING TEXAS INSTRUMENTS                                                           P. 6
LOGS, NOTES AND DOCUMENTATION                                                                                              P. 10
MAKE THE INTERVIEW COUNT                                                                                                   P. 21
MAKING AND COMMUNICATING MEANING                                                                                           P. 3
MANAGEMENT BY INSPIRATION: WORLD FAMOUS PIKE PLACE FISH                                                                    P. 5
MATH – DRAFTING                                                                                                            P. 25
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MORE GREAT JOBS WITHOUT A COLLEGE DEGREE                                                                                   P. 18
MORE GREAT JOBS WITHOUT A COLLEGE DEGREE                                                                                   P. 20
MY FIRST JOB                                                                                                               P. 27
NAME: AGE: OCCUPATION: SIX FINAL YEAR STUDENTS ON CAREERS AND IDENTITY                                                     P. 27
NARROWING THE FOCUS                                                                                                        P. 11
NECESSARY SKILLS FOR THE WORKPLACE                                                                                         P. 22
NEGOTIATING WORKPLACE                                                                                                      P. 30
NON-TRADITIONAL JOB SEARCH BASICS FOR RE-ENTRY SUCCESS                                                                     P. 25
NORFORCE                                                                                                                   P. 28
OCCURRENCE REPORTS                                                                                                         P. 11
OFFICE ADMINISTRATION SERIES                                                                                               P. 34
TELEPHONE AND RECEPTION
GENERAL OFFICE SKILLS
OCCUPATIONAL HEALTH AND SAFETY IN THE OFFICE
OH&S                                                                                                                       P. 33
OH&S ISSUES FOR WORK EXPERIENCE STUDENTS                                                                                   P. 31
ORGANIZATIONAL/INDIVIDUAL RELATIONS AND RETENTION: FEATURING FOCUS HR                                                      P. 6
CONSULTING
ORGANIZING IDEAS:THE CANON OF ARRANGEMENT                                                                                  P. 11
OUT AND ABOUT                                                                                                              P. 31
OVERVIEW: COMMUNICATING YOUR IDEAS                                                                                         P. 11
PEOPLE SKILLS SERIES                                                                                                       P. 36
TEAM BUILDING
PRESENTING TO A GROUP
MANAGING MEETINGS
EMPOWERING PEOPLE
MEDIATING DISPUTES
PRODUCTIVE COUNSELLING
COMMUNICATING IN A TEAM
COMMUNICATING WITHOUT WORDS
EFFECTIVE LISTENING
EXPLAINING CLEARLY
INTERVIEWING
WINNING FIRST IMPRESSIONS
EMPOWERING YOURSELF
BEING ASSERTIVE
INFLUENCING OTHERS
DEALING WITH CONFLICT
HANDLING DIFFICULT PEOPLE
GIVING BAD NEWS
DISCIPLINE INTERVIEWING
COACHING ON THE JOB
PERFORMANCE MANAGEMENT AND APPRAISAL: FEATURING BUYCOSTUMES.COM                                                            P. 6
PERSUASIVE REPORTS                                                                                                         P. 11
PLANNING & EVALUATING YOUR CAREER                                                                                          P. 20
PLANNING RESEARCH                                                                                                          P. 11
POWERFUL RESUMES                                                                                                           P. 29
PREPARING A TENTATIVE OUTLINE                                                                                              P. 11
PREPARING A WORKING BIBLIOGRAPHY: DEVELOPING A TENTATIVE THESIS                                                            P. 11
PRESENTATION DELIVERY SKILLS                                                                                               P. 11
PRESENTATION IS VITAL                                                                                                      P. 30
PROCEDURE MANUALS                                                                                                          P. 11
PROCEDURES                                                                                                                 P. 12
PROCESSES                                                                                                                  P. 12
PROPOSALS                                                                                                                  P. 12
PUBLISHING                                                                                                                 P. 25
PUTTING IT ALL TOGETHER: YOUR BEST CAREER PLAN                                                                             P. 25
RECRUITING IN LABOR MARKETS: FEATURING TEXAS INSTRUMENTS                                                                   P. 6
REFERENCE MATERIALS                                                                                                        P. 12
RELATIONSHIP MARKETING: FEATURING THE LITTLE GUYS                                                                          P. 5
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RESPECT - THE UNIVERSAL LANGUAGE                                                                                           P. 6
RESPECT - THE UNIVERSAL LANGUAGE PARTICIPANT MANUAL                                                                        P. 8
RESPECT MEETING OPENER                                                                                                     P. 7
RESPONSIBILITIES                                                                                                           P. 30
RESUMES AND APPLICATIONS                                                                                                   P. 29
RESUMES IN THE REAL WORLD                                                                                                  P. 29
RESUMES, COVER LETTERS, AND PORTFOLIOS                                                                                     P. 20
REVISING AND EDITING                                                                                                       P. 12
RHETORICAL HERITAGE, MODERN APPLICATIONS                                                                                   P. 12
RISK MANAGEMENT AND WORKER PROTECTION: FEATURING BUYCOSTUMES.COM                                                           P. 7
SAFE MANUAL HANDLING                                                                                                       P. 33
SAFETY AT WORK                                                                                                             P. 32
SCIENCE - CONSTRUCTION                                                                                                     P. 25
SELECTING HUMAN RESOURCES: FEATURING ZAPPOS.COM                                                                            P. 7
SETTING CAREER GOALS WITHOUT GETTING TRAMPLED BY DINOSAURS                                                                 P. 25
SPECIALIZED REFERENCES                                                                                                     P. 12
STARTING A COLLABORATIVE WRITING GROUP                                                                                     P. 12
STARTING FRESH SERIES                                                                                                      P. 18
STARTING FRESH: RESUMES AND COVER LETTERS FOR THOSE WITH A TROUBLED BACKGROUND
STARTING FRESH: HOW I FOUND A JOB WITH A TROUBLED BACKGROUND
STARTING FRESH: JOB INTERVIEWING WITH A TROUBLED BACKGROUND
STRATEGIC HR MANAGEMENT AND PLANNING: FEATURING FOCUS HR CONSULTING                                                        P. 7
STRATEGIC HR MANAGEMENT AND PLANNING: FEATURING FOCUS HR CONSULTING                                                        P. 8
STRATEGIES FOR ORAL PRESENTATION                                                                                           P. 12
STYLE                                                                                                                      P. 13
SUCCEEDING AT THE INTERVIEW                                                                                                P. 29
SUCCEEDING AT WORK                                                                                                         P. 35
SWEET STUFF                                                                                                                P. 32
TALENT MANAGEMENT AND DEVELOPMENT: FEATURING XEROX CORPORATION                                                             P. 7
TALENT MANAGEMENT AND DEVELOPMENT: FEATURING XEROX CORPORATION                                                             P. 8
TECHNICAL WRITING                                                                                                          P. 13
TEMPORARY AGENCIES                                                                                                         P. 18
TEMPORARY AGENCIES                                                                                                         P. 20
TERTIARY REALITY                                                                                                           P. 27
THE ABSTRACT                                                                                                               P. 13
THE EXPLICATION AND CRITIQUE                                                                                               P. 13
THE FIVE VALUES OF GREAT CUSTOMER SERVICE                                                                                  P. 35
THE FUTURE STARTS HERE                                                                                                     P. 26
THE GROUP INTERVIEW                                                                                                        P. 30
THE PSYCHOLOGY OF WRITING                                                                                                  P. 13
THE ROAD TO WORK                                                                                                           P. 27
THE SUCCESSFUL JOB SEARCH SERIES: FINDING YOUR CAREER                                                                      P. 22
PLANNING & EVALUATING YOUR CAREER
HOW DO YOU PUT IT ON PAPER?
WHERE ARE THE JOBS?
JOB INTERVIEW TIPS & TECHNIQUES
WHERE DO I GO FROM HERE?
THE TRUTH TABLE & LANGUAGE OF SCIENCE                                                                                      P. 13
THE WRITER'S CIRCLE: ANALYZING CONCEPTS                                                                                    P. 13
THE WRITER'S CIRCLE: BUILDING ARGUMENTS                                                                                    P. 13
THE WRITER'S CIRCLE: DISCOVERING VOICE                                                                                     P. 13
THE WRITER'S CIRCLE: EVALUATING AND ORGANIZING                                                                             P. 13
THE WRITER'S CIRCLE: EXPLAINING RELATIONSHIPS                                                                              P. 13
THE WRITER'S CIRCLE: EXPLORING THE PROCESS                                                                                 P. 13
THE WRITER'S CIRCLE: IMAGINING SOLUTIONS                                                                                   P. 14
THE WRITER'S CIRCLE: INTEGRATING RESEARCH                                                                                  P. 14
THE WRITER'S CIRCLE: RESPONDING TO ARGUMENTS                                                                               P. 14
THE WRITER'S CIRCLE: SEARCHING FOR CAUSES                                                                                  P. 14
THE WRITER'S CIRCLE: THINKING RADICALLY                                                                                    P. 14
THE WRITER'S ODYSSEY: ARGUING ARGUMENTS                                                                                    P. 14
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THE WRITER'S ODYSSEY: ARGUING WITH AGILITY                                                                                 P. 14
THE WRITER'S ODYSSEY: ARGUING WITH COMPLEXITY                                                                              P. 14
THE WRITER'S ODYSSEY: ARGUING WITH INTENSITY                                                                               P. 14
THE WRITER'S ODYSSEY: BUILDING SUPPORT                                                                                     P. 14
THE WRITER'S ODYSSEY: DOCUMENTING RESEARCH                                                                                 P. 14
THE WRITER'S ODYSSEY: EVERYDAY RESEARCH                                                                                    P. 14
THE WRITER'S ODYSSEY: FINDING HIDDEN ARGUMENTS                                                                             P. 14
THE WRITER'S ODYSSEY: GATHERING RESEARCH                                                                                   P. 14
THE WRITER'S ODYSSEY: INTEGRATING RESEARCH                                                                                 P. 14
THE WRITER'S ODYSSEY: REFINING A THESIS                                                                                    P. 14
THE WRITER'S ODYSSEY: THE ELEMENTS OF ARGUMENT                                                                             P. 15
THE WRITER'S ODYSSEY: VOICING AN ARGUMENT                                                                                  P. 15
TOTAL REWARDS AND COMPENSATION: FEATURING FOCUS HR CONSULTING                                                              P. 7
TOTAL REWARDS AND COMPENSATION: FEATURING FOCUS HR CONSULTING                                                              P. 8
TRAINING HUMAN RESOURCES: FEATURING XEROX CORPORATION                                                                      P. 7
TRAINING HUMAN RESOURCES: FEATURING XEROX CORPORATION                                                                      P. 8
TWENTY-FIRST CENTURY JOBS                                                                                                  P. 27
UNDERSTANDING YOUR EMPLOYER                                                                                                P. 35
UNION-MANAGEMENT RELATIONS: FEATURING SATURN                                                                               P. 7
UNION-MANAGEMENT RELATIONS: FEATURING SATURN                                                                               P. 8
USING CAREER CENTER RESOURCES                                                                                              P. 26
USING COMPUTERS SAFELY                                                                                                     P. 33
USING ELECTRONIC SOURCES                                                                                                   P. 15
USING THE LIBRARY                                                                                                          P. 15
VARIABLE PAY AND EXECUTIVE COMPENSATION: FEATURING TEXAS INSTRUMENTS                                                       P. 8
VARIABLE PAY AND EXECUTIVE COMPENSATION: FEATURING TEXAS INSTRUMENTS                                                       P. 8
VISUAL SUPPORTS                                                                                                            P. 15
WHAT DO I SAY AT THE INTERVIEW?                                                                                            P. 30
WHAT DO I WANT TO DO?                                                                                                      P. 28
WHAT EMPLOYERS REALLY WANT                                                                                                 P. 28
WHAT IS TECHNICAL WRITING?                                                                                                 P. 15
WHERE ARE THE JOBS?                                                                                                        P. 20
WHERE DO I GO FROM HERE?                                                                                                   P. 23
WOMEN CAN DO ANYTHING                                                                                                      P. 27
WORK ETHICS IN THE NEW ECONOMY                                                                                             P. 26
WORK EXPERIENCE IN THE PROFESSIONS                                                                                         P. 32
WORKING ATTITUDE                                                                                                           P. 34
WORKING IN A SOCIALLY DIVERSE ENVIRONMENT                                                                                  P. 35
WORKPLACE RIGHTS AND                                                                                                       P. 30
WRITING A RESEARCH ESSAY                                                                                                   P. 15
WRITING DESCRIPTION                                                                                                        P. 15
WRITING NARRATION                                                                                                          P. 16
WRITING THE FIRST DRAFT                                                                                                    P. 15
WRITING WITH AN EXPRESSIVE AIM                                                                                             P. 15
WRITING WITH AN INFORMATIVE AIM                                                                                            P. 15
YOU’VE GOT THE JOB                                                                                                         P. 31
YOUR RESUME: FIRST THEY MUST SEE YOU IN WRITING!                                                                           P. 22
YOU'RE HIRED! SKILLS YOU NEED TO GET THE JOB YOU WANT                                                                      P. 19




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