So You Want To Decommission a Server

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					     So You Want To
Decommission a Server




       Release Management
       Office of Administrative Systems
       28 September 2010
            What a Practice Manager
            Needs to Know
             What's the SOC contract number?
             What's on the server?
             What's the server used for?
             Who's the business owner?
             What's the requirement for an
              archive?
             What happens to the server?

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            What's on the server?
               Data base?
               Application server?
               Web server?
               Files?
               Specialized software?
                   WebLogic
                   PVCS
                   Web Trends
               Another practice?

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            What is the server used for?
             Development?
             Testing?
             Drop-off for feeds?
             Gateway to scheduler?
             Archive location?
             Data base links?
             WebLogic connection pool?

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            What does the business
            owner require?
               Should any data be archived?
                 For how long?
                 At what cost?

             Should any software be archived?
             Should any data be converted?




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            What happens to the
            server?
               Re-deployed
               Transferred to another contract
               Dismembered—parts re-deployed or sold
                   CPUs
                   Memory
                   Disks
               Dumped
               Don't care

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            What a Practice Manager
            Needs To Do
               Open a Help Desk Ticket
                   Assign ticket to SOC-UNIX or SOC-Wintel
                     • Queue—SOC-ADP
                     • Problem Category—Unix Issue (SOC-UNIX), NT
                       (SOC-Wintel)
                     • Problem Type—Server Issue
                   Enter in Problem Short Description
                     • Request to retire <server name>
                     • For account <SOC contract number>
                     • On <decommission date> one week's notice
                       minimum required



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            What a Practice Manager
            Needs To Do, cont.
               Enter in the worklog
                   Decommission date
                   Contact list with primary point of contact
                   Instructions for archive
                   Disposition of software on server
                   Disposition of server
                     • Server re-deployed
                     • Parts re-deployed
                     • Server transferred to another contract
                   Instructions for transfer of functions
                   Request for de-allocation of SAN disk
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            What a Practice Manager
            Needs To Do, cont.
               Use Email Ticket Copy function to
                notify Financial Offices
                   uis-contract@calists.harvard.edu
                    • OAS, Deb Donovan
                    • UIS, Financial Office
             Record Help Desk ticket number
             Monitor status of request



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