Voyageur May 2010.indd

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							MAY 2010




           A publication of the Thai-Canadian Chamber of Commerce       05 / 2010


                  Celebrating
           Canadian Business Success




                          2009
                 TCCC Business Excellence
                        Awards
                                Wednesday, May 26, 2010
                               Sheraton Grande Sukhumvit




                                  Corporate         Partnership
     Premier Sponsors




                                                                    Executive Sponsors
                                                                                                                               Calendar

                                                Calendar of events:                                                            TCCC
                                                WHEN:  Wednesday. May 12, 2010; 11:30 am to 2:00 pm
                                                WHAT:  TCCC Speaker Luncheon with Mr. Bjorn Turmann, Author:
                                                       “Public Speaking in the 21st Century: Much easier than you think”
       2010/2011 TCCC Executives
                                                WHERE: Courtyard by Marriott Bangkok - Erawan Room
                   Patron:                             155/1 Soi Mahadlekluang 1, Rajdamri Rd.
  His Excellency Ambassador Ron Hoffmann        PRICE: 700 Baht Members and 850 Baht Non-Members; Corporate Members can
                                                       use their 2010 luncheon vouchers.
           President – John Casella
      Vice President – Sranyoo Chanate          WHEN:    Monday, May 17 & Tuesday, May 18, 2010
          Vice President – Ali Fancy            WHAT:    Canadian Commercial Mission to Lao PDR
         Secretary – Dr. Tim Cornwall           WHERE:   Lao Plaza Hotel, Vientiane and Ministries (tbd)
         Treasurer – Michael Howard             PRICE:   Participants are expected to defray their own expenses

             Executive Board:                   WHEN:    Wednesday, May 19, 2010; 6:30 pm – 8:30 pm
                 John Casella                   WHAT:    Canuck Connections
              Sranyoo Chanate                   WHERE:   Venue to be announced to members via e-mail
                   Neil Chiu
                                                PRICE:   200 baht – Members; 400 baht – Non Members
               Dr. Tim Cornwall
              Kobsak Duangdee
                   Ali Fancy
                                                WHEN:    Wednesday, May 26, 2010; 6:30 pm – 10:00 pm
               Michael Howard                   WHAT:    14th Business Excellence Awards (BEA) 2009
                Ron Livingston                  WHERE:   Sheraton Grande Sukhumvit - Ballroom
            Sukanya Rattanavadee                PRICE:   Individuals–1,750 baht; Corporate Package -15,000 Baht (10 persons)
                Niccolo Sozzi
                John Stevens
                Derek Van Pelt                  Upcoming events in the region:                                                 CCBA
         Embassy Representative:                VIETNAM: www.canchamvietnam.org
               Greg Goldhawk
                                                WHEN: May 27-28, 2010
                  Advisors:                     WHAT: Public Relations in Vietnam- Opportunities and Challenges to Creating Winning
             Raymond Bodemer                           Communication Strategies in Vietnam
                Sam Cohen                       WHERE: New World Hotel, Saigon
             Surachit Chanovan                  PRICE: Save US$100 if you register and pay before 21 Apr 2010
                Don Lavoie                             Additional 10% discount for members of CanCham
                Luc Métivier                           Additional 10% discount for groups of 3 or more

            Executive Director:                 HONG KONG: www.cancham.org
               Randy Shockley                   WHEN: Saturday, May 8, 2010
                                                WHAT: The Canadian Chamber of Commerce in Hong Kong & Macau Annual Ball 2010
 Thai-Canadian Chamber of Commerce              WHERE: Grand Hyatt Hong Kong, 1 Harbour Road, Hong Kong
       139 Pan Road, Sethiwan Tower             PRICE: HK$2000 for members, HK$2000 for non-members, Couple: $1,900 (Per person)
         9th floor, Bangkok 10500
          Tel: +66(0) 2266-6085-6
           Fax: +66(0) 2266-6087
          Email: tccc@loxinfo.co.th
          Website: www.tccc.or.th
                                                        The Thai-Canadian Chamber of Commerce is Proud to Present
                                                 The14th Business Excellence Awards 2009
   The Voyageur is the monthly magazine of      The Thai-Canadian Chamber of Commerce cordially invites you and your guests to attend
  the Thai-Canadian Chamber of Commerce,        the BEA gala and ceremony to honor the winners of TCCC’s 2009 Business Awards. This
   covering all Thai-Canadian business, legal   series of awards recognizes the achievements, contributions and innovation of private and
  and social news of interest to the members    public businesses trading or involved in business relations between Canada and Thailand.
    and others who are active in expanding
         Thai-Canadian bilateral trade.
                                                Don’t miss this exciting evening as we honor last year’s Canadian
                  Editor:
     Randy Shockley, Executive Director,
                                                business excellence in Thailand. Attendees also have a chance to
    Thai-Canadian Chamber of Commerce           win 2 round trip tickets to Canada!
                  Publisher:
            Scand-Media Corp., Ltd.             DATE:       Wednesday, May 26, 2010
       4/41-2 Moo 3, Thanyakarn Village,        VENUE:      Sheraton Grande Sukhumvit - Ballroom
        Ramintra Soi 14, Bangkok 10230
Tel: +66(0) 2943-7166-8 Fax: +66(0) 2943-7169   TIME:       Starting: 6:30 p.m. onward
                                                            Awards Ceremony: 7:00 p.m. - 8:30 p.m.
         Design: Disraporn Yatprom
      Email: disraporn@scandmedia.com           DRESS:      Business Attire/Evening Wear
              Advertising Contact:              FORMAT:     The 2009 BEA will continue to follow last year’s format revision that made this
       Mr. Finn Balslev, Marketing Director                 recognition ceremony more exciting, faster paced and interactive. Event fea-
             Scand-Media Corp., Ltd.                        tures great jazz, free drinks (wine & beer) and wide array of heavy appetizers.
Tel: +66(0) 2943-7166 ext.151 or 08-1866-2577
          Email: finn@scandmedia.com
                                                PRICE:      Individual Tickets - 1,750 Baht
                                                            Corporate Package - 15,000 Baht;
                                                            includes 10 tickets, 2 bottles of premium wine and assigned waiter.


                                                                                                                                  May 2010    3
  Chamber Activities




  Slovaks capture 16th
                                         D
  Phuket recently hosted the                          escribing the event, tournament         The first tournament, played in 1995, was
                                                      organizer and TCCC president        a two-team showdown between Bangkok
  sixteenth annual Mekong                             John Casella said, “The Mekong      and Kuala Lumpur. With that best-of-five
  Cup International Ball Hockey                       Cup takes place every year in the   series knotted at two games a piece, the
  Tournament. This one-day event is                   middle of springtime once the       championship was called due to darkness
                                         winter snows of Phuket have melted, giving       with the score tied at one. Then last year, the
  the biggest of its kind in Southeast   way to the smooth surface of the Amari Coral     final between Slovakia and Hong Kong was
  Asia. The five participating teams     Beach tennis courts and exposing the soft        called and ruled a draw due to rain. So John
  played 5-on-5 (four out with a         underbelly of Patong Beach.”                     Casella decided to move the tournament to
                                              The Bangkok “Thai Stix” Ball Hockey Club    March from May, the month it had always
  goalie) in a round-robin format        in conjunction with the International Street &   been held, to avoid future rain-outs.
  with the top four teams advancing      Ball Hockey Federation (http://www.isbhf.            Participating teams this year included
  to the semi-finals. A beachside        com), the international body for the sport of    Singapore, Hong Kong, Tokyo, Slovakia and
                                         ball hockey organized the tournament. And        Bangkok. Hong Kong has dominated the
  awards banquet/BBQ followed            this year, Domenic Di Gironimo, President of     Mekong Cup in recent years and was expect-
  the championship game, and             the ISBHF, came all the way from Toronto to      ing to face the Slovaks again in the final this
  post-game celebrations spilled         attend the event and helped John Casella         year to truly sort out who was champion as
                                         officiate.                                       the rain-enforced tie last year left both teams
  over onto Patong Beach.                                                                 eager to establish their dominance.
                                                                                              But coming out of the round robin the
                                                                                          Slovaks were 4-0, Singapore 3-1, Hong
                                                                                          Kong 2-2, Tokyo 1-3 and Bangkok 0-4. The
                                                                                          Slovaks as the first seed then defeated To-
                                                                                          kyo the fourth seed in one semi-final, while
                                                                                          Singapore played with grit and determination
                                                                                          knocking off Hong Kong in the other semi-
                                                                                          final. Bangkok as the fifth seed, stood and
                                                                                          watched.
                                                                                              Given that the red-shirted UDD were
                                                                                          staging a mass rally in Bangkok on the day of
                                                                                          the tournament, it was fitting that the yellow-
                                                                                          shirted Slovakian team faced off against the
                                                                                          red-shirted Singapore Chili Crabs in the final,
                                                                                          and not surprisingly the yellow shirted Slova-
                                                                                          kians won 6-3 (their full name is HKL-MJM
                                                                                          Petralka).
                                                                                              The Thai Stix dominated Southeast Asian
                                                                                          ball hockey in the early part of this decade
                                                                                          winning the Mekong Cup from 2000-2002
                                                                                          and in 2004. But since then, wins have been




4 Voyageur
                                                                                                                                    Chamber Activities




Annual Mekong Cup

few and far between. The Thai Stix team is a      explains his passion for the game: "First, it           tsunami while visiting Phuket on holiday with
close-knit group both on-and-off the court.       has to do with carrying on the great hockey             her family.
Ball hockey developed in North America as         tradition that almost every Canadian shares.                The Thai Stix are regrouping and plan to
a way that ice hockey players could keep in       Second, the thrill of playing in a tropical             play in the Canton Cup (Hong Kong) Tourna-
shape during the summer months when ice           climate is quite bizarre. Third, is the sheer           ment in May and the Yamato Cup (Tokyo)
time was scarce. Some of the Thai Stix also       excitement of the game that you have loved              Tournament in October. They practice every
play ice hockey with the Flying Farangs but       since you were a little kid. It gets in your blood      Thursday evening, or late Saturday afternoon
they admit that as they get older, they find it   very quickly."                                          (or both), at the British Club. If you wish to
tougher to play ball hockey because of the             The Mekong Cup also supports a very                learn more about ball hockey contact John
greater demands it puts on their cardiovas-       worthy cause with a charity auction held at             Stevens at bkkballhockey@gmail.com.
cular system. Because of the heat and the         the banquet dinner, which has been able to
nature of the game - you can't float like you     raise more than THB200,000 for the Vivian
can in ice hockey - it is a very demanding        Slot Scholarship Fund (http://www.unizg.hr/
workout.                                          vivianscholarship), named after the daughter
    John Stevens, one of the longest serving      of a Hong Kong/Singapore ball hockey player
members, and the captain of the Thai Stix,        who unfortunately lost her life in the 2004




 TCCC Executive
 Board Business
 Planning Retreat
 TCCC Executive Board Business
 Planning Retreat Bangkok
 Marriott Resort & Spa
 Sunday, March 28, 2010




 A
              fter being elected at the An-
              nual General Meeting on March
              10th, it didn’t take the new
              TCCC Executive Board long
              to get started on refining the
 Chamber’s 2010 / 2011 business plan. This
 annual business retreat provides for a full
 day’s focus on assessing the risks and op-
 portunities associated with the Chamber’s
 business plan as well as assessing new
 opportunities to raise the Chamber’s pro-        Front Row (L-R): Dr. Tim Cornwall-Secretary, Randy Shockley - Executive Director, Sukanya Rattanavadee
 file. We thank all of the participating board    - Director, John Casella - President and Greg Goldhawk - Embassy Advisor
 members and advisors for taking time to          Back Row (L-R): Sranyoo Chanate - Vice President, Mr. Michael Howard - Treasurer, Neil Chiu - Director,
 offer their business insights and ideas on       Ron Livingston - Director, John Stevens- Director, Derek Van Pelt - Director, Surachit Chanovan - Advisor,
                                                  Sam Cohen - Advisor and Ali Fancy - Vice President
 improving the Chamber’s operation.




                                                                                                                                                  May 2010     5
                                                       Associates
                                       Strus &Excellence Consulting Firm
                   Expect Excellence




   Expect Excellence




                                       – A Performance

                                                      Biographical History                                  Margaret lives in Collingwood and is a
                                                      After completing her undergraduate degree        proud mother of 17 year old twins - a daugh-
                                                      in English at Simon Fraser University in B.C.,   ter, Catherine and a son, Ryan.
                                                      Ms. Strus joined IBM Canada Limited in
                                                      1974. During her 10-year tenure, she held a
                                                      variety of sales and marketing management
                                                                                                       SERVICES STRUS OFFERS
                                                      positions, including that as Branch Manager
                                                      of the company's Office Products Division in
                                                                                                       Organizational Review
                                                                                                       An Ontario Ministry Branch engaged Strus
                                                      Saskatchewan.
                                                                                                       to conduct a full review of their Branch. This
                                                          In 1985, she joined Xerox Canada Inc.,
                                                                                                       led to changes in the organization’s structure,
                                                      where she held a succession of senior man-
                                                                                                       roles and responsibilities at all levels, facility
                                                      agement positions in sales, marketing and
                                                                                                       layout changes and alignment of mandates
                                                      systems support. At Xerox, Margaret played
                                                                                                       to the Ministry itself.
                                                      a significant role in implementing “Leader-
                                                                                                            A small company on the east coast
                                                      ship through Quality Initiatives” that made
                                                                                                       hired Strus to review their entire organiza-
                                                      the company a nationally and internationally
                                                                                                       tion to determine where the root cause of
                                                      recognized leader in Change Management
                                                                                                       their problems lay. Was it in management,
                                                      and Quality. In recognition of her efforts and
                                                                                                       organizational structure, number or types
                                                      successes, Xerox presented her with two of
  In a career spanning 30 years,                                                                       of resources, sales, customer relationship
                                                      the company's most prestigious awards of
                                                                                                       management or other processes? Not only
  M a r g a re t S t r u s h a s f i r m l y          recognition: the Award of Excellence and the
                                                                                                       did Strus give comprehensive feedback, but
                                                      Award of Merit.
  established herself as a leader                         Margaret was nominated for the Rotman
                                                                                                       it completely restructured the organization,
  in the areas of Performance                                                                          along with redefining key roles and respon-
                                                      Canadian Woman Entrepreneur of the Year
                                                                                                       sibilities, and outlining the required process
  Excellence, Organizational Change                   Award for 2001. She was on the Board of
                                                                                                       changes.
                                                      Directors for Rotman’s in 2003-04 and and
  and Redesign, and Strategic                         in 2004-2005 for the MBA Integrative Man-
  Planning. She has, furthermore,                     agement Challenge course. She is a past          Strategic Plan Development
                                                                                                       Facilitation and development of a Strate-
  honed a reputation as one of                        member of the Executive of Canada Quality
                                                                                                       gic Plan for multiple Sport Organizations
                                                      Council, and a Board of Director for the Jean
  Canada's foremost experts in                        Tweed Treatment Center and the National Ski      in Ontario (Squash, Gymnastics, OFSAA,
  the application of all International                Academy.                                         Paralympics). Development of a 2-day Stra-
  Performance Excellence Models:
  Baldrige, National Quality Institute,
  and EFQMA.




  S
               ince establishing Strus & As-
               sociates Inc., a Performance
               Excellence consulting firm, in
               1989, Margaret has provided
               consultation to a vast array of
  organizations in North America in both the
  private and public sectors. She assisted Xe-
  rox Canada Inc. in 1989, Northern Telecom in
  1990, Delta Hotels in 2000, and the Regional
  Municipality of Peel in 2006 in achieving the
  Gold level award for Business Excellence
  from the National Quality Institute. In 2004,
  she led her own firm to receive the first Quality
  Award for Excellence in Small Business from
  the National Quality Institute. Margaret was
  also an examiner for the Canada Awards for
  Excellence in 1993 and 1994.
       The company has an incredible customer
  approval rating of exceeding expectations
  97.9 percent of the time. And the only reason
  it isn’t more well-known in Asia is because
  it’s based in Collingwood.

6 Voyageur
                                                                                                                            Chamber Activities

tegic Planning Conference that involved the        survey for a fast-growing, private company
tabling of multiple issues, facilitation of some   to determine the effectiveness of the HR         What Strus Does…
strained relations, and the development of         Department in understanding the rapidly          Organizational Review
a game plan that had 100% buy-in from all          evolving needs of its internal customers, and    Customer Satisfaction Review
stakeholders for moving forward.                   their ability to provide appropriate levels of   Strategic Plan Facilitation
                                                   service.                                         Planning Systems Balanced Scorecard
Governance                                                                                          (Dashboard) Development
One of Strus’ greatest undertakings was to         Executive 360 Review & Coaching                  Process Transformation
tackle a board that had all but ceased to          A successful income trust firm retained Strus    Process Management Training
function. Mandates were unclear; policies di-      on two separate occasions to conduct 360         Contract Review
luted or non-existent; and relationships had       reviews of their leadership team members,        Program Evaluation/Review
deteriorated to a point where they could not       and to provide the necessary feedback for        Executive Meeting Facilitation
see what had to be done, because there             personal development.                            Executive 360 Review
was no trust. In the end, Strus was given an                                                        Custom Training Design and Delivery
award by the board for the positive outcomes       Contract Review                                  Executive Coaching
achieved.                                          Twice reviewed the fulfillment (or not) of the   Development of Governance Materials
    Strus was retained to develop the gover-       terms of a contract by an external partner of    Governance Issues – Facilitation, Resolution
nance materials for inclusion in a Policy and      an Ontario Ministry.                             NQI/ PEP Award – Strategic and Tactical
Procedures manual that would enable the                                                             Facilitation/Coaching
establishment of new branches of the or-           Program Evaluation                               Employee Satisfaction Survey/Review HR
ganization.                                        A large Ministry in the Ontario Government       Function Review
                                                   retained Strus to review one of their critical
Balanced Scorecard                                 programs to determine its attainment of          PRAISE FOR STRUS…
Developed a balanced scorecard with the            required outcomes. The data collection,
executive team of a Hydro company; trained         analysis and reporting (both paper and verbal)
                                                                                                    From a Recent Customer
their internal resources through a custom                                                           I’ve probably attended as many strategic
                                                   enabled the Ministry to restate one of its key
designed training course to enable them to                                                          planning sessions over the years as you’ve
                                                   strategies and make the necessary changes
deploy the balanced scorecard methodology                                                           given. And likely approach each one with
                                                   to program management.
throughout the enterprise; and supported                                                            the same hope and optimism……I felt every
the successful cascading of the balanced                                                            single person came with one and only one
                                                   Customer Data Collection                         goal – to make squash better in Ontario…But
scorecard to multiple departments.                 Strus recently co-designed with a client the
    Developed and implemented the bal-                                                              with all the disparate personalities, it takes
                                                   content and format of a Customer Satisfac-
anced scorecard with the executive team of                                                          one person to harness that enthusiasm and
                                                   tion survey tool to be used for their annual,
a large private sector services company in                                                          that passion – to turn the intangibles into the
                                                   competitive data collection, while ensuring
Mississauga.                                                                                        tangibles – to make people see not only what
                                                   that the data collected could be feed into a
                                                                                                    is but what can be…It was an enormous plea-
                                                   corporate, balanced scorecard.
                                                                                                    sure and privilege for me to work with you,”
Process Management
                                                                                                    Shirley Funston, Executive Director, Squash
Strus’ specialists have guided the attainment      Custom Training                                  Ontario From the Regional Government Sec-
of targets for: cost reduction, productivity       A one-year assignment to custom develop          tor Strus’ & Associates commitment to part-
increase and quality standards attainment          and deliver nine management training mod-        nership both with their customers and other
within a major insurance company, a large          ules for a Toronto-based, non-profit orga-       service providers results in continued success
fast food chain, and a non-profit organization.    nization. These training modules ranged in       for all involved,” The Regional Municipality of
This was done through effective deployment         content from Performance Management and          Peel From the Municipal Government sector
of a leading edge, Process Management              Focused Conversations to Process Manage-         “Strus and Associates exemplify what all
methodology.                                       ment and Effective Meetings.                     consulting firms should strive to achieve. They
                                                                                                    take the time to understand problems, bring
Meeting Facilitation                               NQI/PEP Award Facilitation/Coa-                  expertise to the table that does not exist in-
A one-day meeting facilitation with an On-         ching                                            house and always transfer knowledge to their
tario Government body to align key planning        Acting as strategic advisor/coach to a           client,” Sheila Hickey, Strategic Initiatives, The
components of: vision, mission, values,            Regional Municipality for seven years that       City of Kingston
goals, strategies, and implementation plans.       attained Level 4 certification and the CAE
A half-day meeting facilitation to validate and    award from the National Quality Institute        From the Hotel sector
recommit to corporate values with an execu-        (NQI) in 2006. Conducting an organizational      “Their dedication to Excellence is evident
tive team of an investment firm. Two half-day      review of two municipalities against the NQI     from the word go,” Bill Pallett, Senior VP,
sessions (with work done in advance) with          criteria to determine gaps to level 4 PEP and    People Resources & Quality, Delta Hotels &
the executive of a non-profit organization to      development of the necessary plans to close      Resorts From the Insurance sector “A very
charter establish their governance charter.        the gaps. Development of a comprehensive,        valuable exercise, conducted during a time
Three sessions with a non-profit, standing         6-year plan to achieve PEP Level 4. Develop-     of change and uncertainty,” Bill Acton, former
committee to help them overcome some               ment of a business case for an organization      President & CEO, Canada Life
burning issues. A half-day session in which        to pursue the NQI PEP process. Guiding a
Strus facilitated the discussion between two       progressive, elementary school in the devel-     From the non-profit sector
partners: a large services company and one         opment of its business approaches in order       “Strus and Associates has effectively engaged
of the five large Canadian banks.                  to become certified as a PEP Level 3 recipient   our leaders in a training program based on
                                                   from the NQI.                                    solid theory and proven management strat-
Employee Surveying                                                                                  egies that has immediate application to the
Developed and implemented an employee              Contact Info                                     day-to-day work and challenges faced by
survey (including data analysis and feedback)      Tel. 705-446-9862 Fax: 705-446-9848              our management,” Agnes Samler, Executive
for a firm of 600 employees. Developed and         www.strusinc.com mstrus@strusinc.com             Director, Community Living Toronto
implemented a Human Resource Function

                                                                                                                                         May 2010        7
May 2010   9
    Member Profile



   Bjorn Turmann: Canadian Author and
   Speaker, launches two new books

                                                      B
   Asia-based Canadian author                                      jorn will also be serving as the   with the written and spoken word,” said
                                                                   Thai-Canadian Chamber of           Turmann, when asked about his work as
   and public speaking coach,                                      Commerce’s featured speaker        both a writer and a speaking coach. “I find
   Bjorn Turmann celebrated the                                    at its May 12, 2010 luncheon to    a lot of similarities between crafting stories
   launch of his two new books at                                  be held at Bangkok’s Courtyard     and helping my corporate clients with their
                                                      by Marriott Hotel from 11:30 AM to 2:00         communications problems. Stories need
   the Thai-Canadian Chamber of                       PM. Please make sure you take time to           memorable characters and a unique plot in
   Commerce networking event on                       hear his motivational presentation on public    order to be compelling. Likewise, a strong
   Wednesday, February 17th at the                    speaking.                                       speech or presentation needs a good story
                                                          Bjorn is among the few authors to have      and a unique strategy in order to be compel-
   British Club.                                      released a work of fiction (his third) and a    ling. I spend my time developing both.”
                                                      book of non-fiction on the same day. “I             Turmann describes his new books as
                                                      guess you could say I am pretty obsessed        “journeys.” “My public speaking clients




                                                                                                                                                                SPEAKIN
               A fine presentation is like a slow dance with your audience.
               Speaking Energy teaches how to lead.

               — BRIAN PALMER, President, National Speakers Bureau




                                                                                                                                              SPEAKING ENERGY
               Bjorn Turmann has spent almost two decades trying to understand this                   Public Speaking for Humans...Finally!
               mystery called public speaking. A former Microsoft executive based in
               Asia, Turmann overcame his speaking fear by dismantling the rules that
               made public speaking so stressful for him—and for the majority of other
               humans on the planet. The result is an inspiring, engaging book that
               shows how all of us, regardless of language, culture or education, can
               become powerful speakers and leaders.

               Speaking Energy: Public Speaking for Humans…Finally! is a book for
               the 21st century communicator, for individuals or companies whose
               success has been held back by outdated, ineffective ways of
               communicating. Using case studies from his coaching and workshops
                                                                                                                                                                Public Speaking
               with clients from over thirty countries, Bjorn Turmann offers a unique
               global perspective on a challenging human practice. With fascinating
               insights and practical teaching, Speaking Energy will motivate you to
               go on your own public speaking journey.
                                                                                                                                                                         BJORN
                                                                                                                             BJORN TURMANN




                                     Bjorn Turmann is the founding director of Speaking                                                                                  Vivid, hum
                                     Energy, an international public speaking and human
                                     communications practice based in Asia. He is the                                                                                    and clearly
                                     author of three novels.                                                                                                             great oppor
                                                                                                                                                                         that can ma
                                     http://speakingenergy.com                                                                                                           communica
                                     http://speakingenergy.wordpress.com
                                                                                                                                                                         a happier,
                                                                                                                                                                         I recommen


                                                                                                                                                                          — GRANT
                                                                                                                                                                         MIT researche
               Photo: Martin Dee                                                                                                                                         Culture Office
               Cover design: Erin Convy Hasek                                                         konstrukt                                                          innovation boo
                                                                                                        books



10 Voyageur
          come from so many different industries and           to the mystery of the place. It’s definitely “Or-   The Last Tobacco Shop in the World
          cultures. People with experiences so different       wellian”, perhaps even utopia-like. I am trying
          from my own. I find a lot of their stories very      to adapt the book to a film and the story’s         The Last Tobacco Shop in the World It’s the
          intriguing. Some of what they tell me ends up        pacing has already made readers comment             year 2040 and Anton Brick finds isolation on
          in my fiction.”                                      on its potential for the screen. Now I just have    Rabbit Island more appealing than his job
               Arriving to Asia from his hometown of           to find an island to stand in for my fictitious     as a syrup monkey chasing fringe supplies
          Vancouver, British Columbia, in 1993, Tur-           Jarangwa!”                                          of oil in Iraq. With the world under pressure
          mann immediately immersed himself in the                  Speaking Energy: Public Speaking for Hu-       from plagues and controlling government
          Asia adventure. “Anyone who has left home            mans…Finally! is the first in a series of public    forces, Anton encounters a tobacco lawyer
          knows that this can be both frightening and          speaking books that Turmann has planned             pitching a job on Jarangwa, a tiny slice of
          inspiring. Making my way to Asia definitely          for the next couple of years. “I am actually        post-tsunami apocalyptica in the Andaman
          inspired me to explore. There are endless            trying to change the phrase ‘public speaking’       Sea. Putting further distance between himself
          stories to tell when you live here. My work is       to a much more 21st century phrase, ‘human          and the challenge of his troubled relation-
          a reflection of that.”                               speaking’. Public speaking is outdated. Hu-         ships, Anton lands on autonomous Jarangwa
               His new novel, The Last Tobacco Shop            man speaking is never outdated.” (See the           inspired by the promise of a large salary, only
          in the World, is set on the island of Jarangwa       belowing synopsis of the book). The book            to discover an enigmatic island governed
          in the Andaman Sea in the year 2040 (see             has received some strong reviews. Professor         by complex personalities and frightening
          synopsis below). “Although it’s set in the           Grant McCracken of MIT said that it’s “Vivid,       personal ambitions.
          future, it’s definitely not science fiction,” says   human, interesting, well and clearly written...         As told through the engaging, often comi-
          Turmann. “The island has one hotel on it – a         will make each of us a better communicator          cal impressions of Anton’s unique first- per-
          hotel that looks more like 1940 than 2040. It’s      and the corporation a happier, more efficient       son narrative, The Last Tobacco Shop in the
          a tiny island with characters who all contribute     place.” The famed National Speakers Bureau          World is off-beat future fiction that interprets
                                                               in the United States praised the book for its       several of today’s most relevant modern is-
                                                               ability to “teach us all to lead.”                  sues with Orwellian-like zeal, producing a
                                                                    “Communications is at the heart of every-      highly imaginative, entertaining story that is
                                                               thing we do in life. I want to inspire people
NG ENERGY                                                      to think about not only public speaking in a
                                                               different way, but our daily communications
                                                               with everyone we come in to contact with as
                                                                                                                   both richly poignant and darkly intense.



                                                               well – be it home, office, family, friends, etc.
                                                               I’m not interested in ‘how we speak’, I’m
                                                                                                                    Welcome… New
                                                               interested in ‘why we speak.’ Those are two
                                                               very different approaches. My coaching never
                                                                                                                    TCCC Members
                                                               involves “rules.” Finding human connection
                                                                                                                    Corporate Members:
                                                               is not an exact science. I never approach it
                                                                                                                    • LogiSense Corporation
                                                               as such. It’s free flow and all of us have the
                                                                                                                    • REDEV Properties
                                                               potential to be a memorable speaker.”
                                                                                                                    • Royal Bank of Canada (RBC)
                                                                    In Thailand, Turmann’s books are avail-
                                                                                                                    • Siam Wheels Co., Ltd.
                                                               able at selected Asia Books outlets as well
                                                               as on-line and on Kindle.
                                                                                                                    Individual Members
                                                                                                                    • Mr. Douglas McInnes
                                                               Speaking Energy: Public Speaking for                 • Mr. Andrew M. Scarry
                                                               Humans…Finally!                                      • Mr. Timothy Williams
g for Humans...Finally!
                                                               Bjorn Turmann has spent almost two de-
                                                               cades trying to understand this mystery
                                                               called public speaking. A former Microsoft
                                                               executive based in Asia, Turmann overcame
N TURMANN                                                      his speaking fear by dismantling the rules that
                                                               made public speaking so stressful for him—
                                                               and for the majority of other humans on the
                                                               planet. The result is an inspiring, engaging
                                                               book that shows how all of us, regardless of
                                                               language, culture or education, can become
man, interesting, well                                         powerful speakers and leaders.
  written, this book is a
                                                                    Speaking Energy: Public Speaking for
                                                               Humans…Finally! is a book for the 21st
 tunity to master an art
                                                               century communicator, for individuals or

                                                                                                                    
 ake each of us a better
                                                               companies whose success has been held
ator and the corporation                                       back by outdated, ineffective ways of com-
 more efficient place.
nd it with enthusiasm.
                                                               municating. Using case studies from his
                                                               coaching and workshops with clients from
                                                                                                                    
                                                               over thirty countries, Bjorn Turmann offers a          
T MCCRACKEN Ph.D.
                                                               unique global perspective on a challenging
                                                               human practice. With fascinating insights               
er and author, Chief                                           and practical teaching, Speaking Energy
                                                                                                                      
er, a BusinessWeek best
 ok, 2009
                                                               will motivate you to go on your own public
                                                               speaking journey.



                                                                                                                                                       May 2010       11
    Business News



   Club Canada Thailand Celebrates
   the Winter Olympics
   By Krystal Crosby




   C
              anada was the ultimate host for the
              Winter Olympics. The Canadians
              were praised for being hospitable
              and friendly. Major roads were shut
   down and turned into outdoor party venues.
   High-fives and hugs were given out to anyone
   that happened to walk by. You could become
   best friends with someone from Switzerland
   or Australia after only knowing them for five
   minutes.
       I was working in the heart of downtown
   Vancouver, beside Canada Hockey Place. I
   was fortunate enough to get the full Olympic
   experience. There was an overall feel of joy,
   acceptance, and comradery.
                                                                                                          “Ambassador Hoffmann receiving his gold medal”
       Two days after the Olympics ended,
   I hopped on a plane to arrive in Bangkok                                                               “Father and daughter making memories at the Ice
   just in time for the annual Snow Ball. From                                                            Bar”
   personal experience, I can say that the team
   that planned the ball was able to capture the                                                          cauldron was lit, and the main part of the
   tone of the real Olympics quite well.                                                                  event began.
       At the Olympics-themed ball, fun was                                                                   The food and desserts were delicious,
   had by all; with activities for all ages. Guests                                                       but the main attraction was the beautiful ice
   were welcomed by a giant ice sculpture In-                                                             bar. At only 100 baht per shot, vodka flowed
   shuksuk, which was the logo of the Olympics.                                                           from the ice luge into commemorative shot
   Photographs were taken, and everyone got                                                               glasses. The DJ helped get the party started
   a copy as a souvenir to remember the event                                                             by playing some dance music. Between the
   by. Guests then entered in through the doors,                                                          dance floor and the bar, everyone had a place
   which were framed by two very large torches                                                            to catch up with friends, and even make
   and Olympic rings, and were immediately            medal winners were Ambassador Ron Hoff-             some new ones.
   given refreshments.                                mann for men, and Kip Peters for women.                 Just like at the real Olympics, people of
       Once inside, the guests could bid on their          The cowbell rang, indicating dinnertime,       different nations and experiences got to-
   favourite auction items and take part in the       and everyone headed in. Once everyone was           gether to celebrate diversity and excellence.
   biathlon. The biathlon consisted of shooting       seated, the theme song of the Vancouver             Even though we are spread out across the
   foam darts through Olympic rings, and try-         Olympics “I Believe,” blasted through the           earth, a single event like the Olympics can
   ing to score goals on a team Canada goalie.        air, as the Olympic torch and Canadian and          bring people together. I have never been more
   Points were added together, and the gold           Thai flags relayed to the front stage. The          proud to be Canadian.




      Canadian ePassports to launch in 2012
      Chips to enhance security, fees to change
      Wednesday, April 7, 2010 11:26 AM ET – CBC News



       P
                    assport Canada plans to               "The use of ePassports will allow Canada        the changes will come new fees — a
                    launch an ePassport in 2012,      to follow international standards in the field of   development that requires consultation
                    and in the meantime it wants      passport security to protect our borders and        with Canadians, under the User Fees Act,
                    to hear Canadians' thoughts       maintain the ease of international travel that      according to the agency.
                    on the issue — including          Canadians currently enjoy," Passport Canada             Canadians are asked to fill out an on-
       revised fees.                                  said in a release.                                  line questionnaire on Passport Canada's
           The new passport will be little changed        With the launch of the new passport, Ca-        website by May 7. The comments will be
       in appearance but will contain an elec-        nadians will also be able to choose whether         considered in the development of the new
       tronic chip encoded with the bearer's          they want a passport valid for 10 years or          passport and its fees.
       name, gender, and date and place of            for the current five-year period. Along with
       birth, as well as a digital portrait of the
       traveller's face.


12 Voyageur
May 2010   13
    Social News


   Super Students Eager to win
   Scholarships at KIS International School



   KIS
                     International School is cur-
                     rently accepting applications
                     for their generous secondary
   school academic scholarships for 2010
   - 2011/2012. KIS scholarships are well
   respected in the international school com-
   munity and are awarded in order to recognize
   academic excellence and open up the world
   of International Baccalaureate thinking to de-
   serving candidates. This year, KIS is offering
   two independent scholarships, both of which
   grant full tuition to the winning students.
        The IB Middle Years Programme is de-
   signed to help students find a sense of be-
   longing in the ever-changing and increasingly
   interrelated world and to foster a positive at-
   titude to learning. KIS’ Grade 6 Middle Years
   Programme scholarship will be awarded to
   one Grade 6 / Year 7 student aged 10 / 11
   (currently studying in Grade 5 / Year 6) and
   will cover all tuition costs for one academic
   year.
        The 1 Million Baht Diploma Scholarship
   from KIS International School opens the
   door to many of the world’s best Universi-
   ties for academically strong and committed
   students. Teenagers currently aged 15 or 16
   years old can apply to compete for the grant
   of the full IB Diploma Programme at KIS.
        Both scholarships are open to applicants
   of all nationalities who are fluent in English.
   Applicants should also be academically
   strong, well-rounded students and will be
   required to sit an exam and undergo an inter-
   view as part of the application process. Can-
   didates who do not receive the scholarships
   but who do perform above expectations may
   be eligible for a partial scholarship.
        Full conditions and details of the scholar-
   ships can be found at www.kis.ac.th


                                                      KIS International School is an IB world school authorized to offer all three IB Programmes-
                                                      the Primary Years Programme, Middle Years Programme and the IB Diploma Programme.
                                                      The school was established in 1998 from the vision of a team of enthusiastic and dedicated
                                                      partners and parents who sought to develop a quality international school for students in
                                                      Bangkok. KIS International School is licensed by the Thai Ministry of Education. It is an
                                                      active member of the International Schools Association of Thailand (ISAT). KIS is authorised
                                                      by the International Baccalaureate is an accredited member of the Council of International
                                                      Schools (CIS) and is an affiliate of Washington International School (WIS).

                                                      Contact:
                                                      Aine Girn, Business Development & Communications Manager
                                                      Tel: 02-274-3444 ext. 4125, Email: aine@kis.ac.th



14 Voyageur

						
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