Voice Over IP (VoIP) The New Generation of Phones

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					Voice Over IP (VoIP)
The New Generation of Phones



          Concordia University
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          The Way it Was




Two Systems. Two Protocols. Two Networks. Two
     Wall Jacks. Two Sets of People to Call
Voice over Internet Protocol
           (VoIP)




 Your new phone digitizes your voice, making it
simple computer data like all other Internet traffic
       The Way it is Now




One, improved Data Network within Concordia.
      Owned and Operated by Concordia
The Cisco IP 7920
So, Let’s get started…
        Place a Call - 1



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Make a Hands-Free Call - 2




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       DON’T ANSWER !


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 Missed, received, placed calls
1. Press Menu soft key
2. Press ► until you see the Call History
   tab
3. Press Select soft key
4. Scroll to missed, received or placed calls
5. Press Select soft key
6. Scroll to call number
7. Press Answer/Send key to place a call
        Personal Phone Book
1. Press Menu button
2. Navigate to Directories
3. Press Select soft key
4. Navigate to Corporate Directory
5. Press Select
6. Enter first or last name using dial pad – keep
   pressing a letter key to toggle between
   letters
7. Press Search soft key
8. Press Dial to call the person
       Meet Me Conference
• Callers dial into a conference call
• Requires special tel. number from IITS
• To Establish:
  – Lift handset
  – Press More soft key
  – Press MeetMe soft key
  – Dial assigned Meet Me number
                  Help
• See your department Coordinator
  (names available on the Voice Services
  Web site at
       http://voip.concordia.ca)
• Call the IITS help line at 848-7613
• Send an email to Help@concordia.ca
Thank you !