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					                                                                                                                                               To-Be CRM
                                                                                                                                                9/24/2010

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                                                      Business Reference Model
   Business Area              Line of Business                      Subfunction                    ID     Agency      CalBRM
Services for Citizens   Community and Social Services     Homeownership Promotion                 001   100.101.001    1.1.1

                                                          Community and Regional                  002   100.101.002    1.1.2
                                                          Development
                                                          Social Services                         003   100.101.003    1.1.3
                                                          Postal Services                         004   100.101.004    N/A
                            Correctional Activities       Criminal Incarceration                  005   100.102.005    1.2.1
                                                          Criminal Rehabilitation                 006   100.102.006    1.2.2
                            Defense and Security          Strategic National and Theater          210   100.103.210    1.3.1
                                                          Defense
                                                          Operational Defense                     211   100.103.211    1.3.2
                                                          Tactical Defense                        212   100.103.212    1.3.3
                            Disaster Management           Disaster Monitoring and Prediction      007   100.104.007    1.4.1

                                                          Disaster Preparedness and Planning      008   100.104.008    1.4.2

                                                          Disaster Repair and Restore             009   100.104.009    1.4.3
                                                          Emergency Response                      010   100.104.010    1.4.4
                           Economic Development           Business Industry Development           011   100.105.011    1.5.1
                                                          Intellectual Property Protection        012   100.105.012    1.5.3
                                                          Financial Sector Oversight              013   100.105.013    1.5.4
                                                          Industry Sector Income Stabilization    014   100.105.014    1.5.2

                                  Education               Elementary, Secondary and               015   100.106.015    1.6.1
                                                          Vocational Education
                                                          Higher Education                        016   100.106.016    1.6.2
                                                          Cultural and Historic Preservation      017   100.106.017    1.6.3
                                                          Cultural and Historic Exhibition        018   100.106.018    1.6.4
                                   Energy                 Energy Supply                           019   100.107.019    1.7.1
                                                          Energy Conservation and                 020   100.107.020    1.7.2
                                                          Preparedness
                                                          Energy Resource Management              021   100.107.021    1.7.3
                                                          Energy Production                       022   100.107.022    1.7.4
                         Environmental Management         Environmental Monitoring and            023   100.108.023    1.8.1
                                                          Forecasting
                                                          Environmental Remediation               024   100.108.024    1.8.2
                                                          Pollution Prevention and Control        025   100.108.025    1.8.3
                        General Science and Innovation    Scientific and Technological            026   100.109.026    1.9.1
                                                          Research and Innovation
                                                          Space Exploration and Innovation        027   100.109.027   1.9.2
                                    Health                Access to Care                          217   100.110.217   1.10.1
                                                          Population Health Mgmt. and             246   100.110.246   1.10.2
                                                          Consumer Safety
                                                          Health Care Administration              247   100.110.247   1.10.3
                                                          Health Care Delivery Services           248   100.110.248   1.10.4
                                                          Health Care Research and                249   100.110.249   1.10.5
                                                          Practitioner Education
                              Homeland Security           Border and Transportation Security      033   100.111.033   1.11.1

                                                          Key Asset and Critical Infrastructure   034   100.111.034   1.11.2
                                                          Protection
                                                          Catastrophic Defense                    035   100.111.035   1.11.3
                               Income Security            General Retirement and Disability       036   100.112.036   1.12.1

                                                          Unemployment Compensation               037   100.112.037   1.12.2
                                                          Housing Assistance                      038   100.112.038   1.12.3
                                                          Food and Nutrition Assistance           039   100.112.039   1.12.4


            38e892bc-673c-402d-955f-988b63d925d3.xls                                                                      Page 1 of 42
                                                                                                                                                    To-Be CRM
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                                  Income Security                                                                                   Date Modified


                                                           Business Reference Model
   Business Area                 Line of Business                        Subfunction                   ID     Agency       CalBRM
Services for Citizens    Community and Social Services          Survivor Compensation                  040   100.112.040   1.12.5
                            Intelligence Operations             Intelligence Processing                264   100.113.264    N/A
                                                                Intelligence Collection                214   100.113.214   1.13.2
                                                                Intelligence Dissemination             216   100.113.216   1.13.4
                                                                Intelligence Planning                  213   100.113.213   1.13.1
                                                                Intelligence Analysis and Production   215   100.113.215   1.13.3

                        International Affairs and Commerce Foreign Affairs                             041   100.114.041    N/A

                                                                International Development and          042   100.114.042    N/A
                                                                Humanitarian Aid
                                                                Global Trade                           043   100.114.043   1.14.1
                                 Law Enforcement                Criminal Apprehension                  044   100.115.044   1.15.1
                                                                Criminal Investigation and             045   100.115.045   1.15.2
                                                                Surveillance
                                                                Citizen Protection                     046   100.115.046   1.15.3
                                                                Crime Prevention                       047   100.115.047   1.15.4
                                                                Leadership Protection                  048   100.115.048   1.15.5
                                                                Property Protection                    049   100.115.049   1.15.6
                                                                Substance Control                      050   100.115.050   1.15.7
                          Litigation and Judicial Activities    Judicial Hearings                      051   100.116.051   1.16.1
                                                                Legal Defense                          052   100.116.052   1.16.2
                                                                Legal Investigation                    053   100.116.053   1.16.3
                                                                Legal Prosecution and Litigation       054   100.116.054   1.16.4
                                                                Resolution Facilitation                055   100.116.055   1.16.5
                                Natural Resources               Water Resource Management              056   100.117.056   1.17.1
                                                                Conservation, Marine and Land          057   100.117.057   1.17.2
                                                                Management
                                                                Recreational Resource Management       058   100.117.058   1.17.3
                                                                and Tourism
                                                                Agricultural Innovation and Services   059   100.117.059   1.17.4

                                   Transportation               Air Transportation                     060   100.118.060   1.18.1
                                                                Ground Transportation                  061   100.118.061   1.18.2
                                                                Water Transportation                   062   100.118.062   1.18.3
                                                                Space Operations                       063   100.118.063   1.18.4
                             Workforce management               Training and Employment                064   100.119.064   1.19.1
                                                                Labor Rights Management                065   100.119.065   1.19.2
                                                                Worker Safety                          066   100.119.066   1.19.3
 Mode of Delivery           Direct Services for Citizens        Military Operations                    067   200.201.067   2.2.1
                                                                Civilian Operations                    068   200.201.068   2.2.2
                             Knowledge Creation and             Research and Development               069   200.202.069   2.4.1
                                 Management
                                                                General Purpose Data and Statistics    070   200.202.070    2.4.2

                                                                Advising and Consulting                071   200.202.071    2.4.3
                                                                Knowledge Dissemination                072   200.202.072    2.4.4
                            Public Goods Creation and           Manufacturing                          073   200.203.073    2.5.1
                                   Management
                                                                Construction                           074   200.203.074    2.5.2
                                                                Public Resources, Facility and         075   200.203.075    2.5.3
                                                                Infrastructure Mgmt
                                                                Information Infrastructure             076   200.203.076    2.5.4
                                                                Management
                           Regulatory Compliance and            Inspections and Auditing               077   200.204.077    2.6.1
                                  Enforcement



            38e892bc-673c-402d-955f-988b63d925d3.xls                                                                           Page 2 of 42
                                                                                                                                        To-Be CRM
                                                                                                                                         9/24/2010
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                                                                                                                        Date Modified


                         Regulatory Compliance and Business Reference Model
   Business Area             Line of Business
                                Enforcement                      Subfunction               ID     Agency       CalBRM
Services for Citizens   Community and Social Services    Standard Setting / Reporting      078   200.204.078    2.6.2
                                                         Guideline Development
                                                         Permits and Licensing             079   200.204.079    2.6.3
                          State Financial Assistance     State Grants non local            080   200.205.080    2.3.1
                                                         Direct Transfers to Individuals   081   200.205.081    2.3.2
                                                         Subsidies                         082   200.205.082    2.3.3




            38e892bc-673c-402d-955f-988b63d925d3.xls                                                               Page 3 of 42
                                                                                                                                             To-Be CRM
                                                                                                                                              9/24/2010

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                                                                                                                                 Status




                                                                                                                             Date Modified

                           State Financial Assistance
                                                        Business Reference Model
    Business Area              Line of Business                       Subfunction               ID     Agency       CalBRM
 Services for Citizens   Community and Social Services     Tax Credits                          083   200.205.083    2.3.4
                            Credit and Insurance           Direct Loans                         084   200.206.084    2.1.3
                                                           Loan Guarantees                      085   200.206.085    2.1.2
                                                           General Insurance                    086   200.206.086    2.1.1
                         Transfers to Local Governments    Formula Grants                       087   200.207.087    2.7.1

                                                           Project/Competitive Grants           088   200.207.088    2.7.2
                                                           Earmarked Grants                     089   200.207.089    2.7.3
                                                           State Loans                          090   200.207.090    2.7.4
 Support Delivery of         Controls and Oversight        Corrective Action                    091   300.301.091    3.1.1
     Services
                                                           Program Evaluation                   092   300.301.092    3.1.2
                                                           Program Monitoring                   093   300.301.093    3.1.3
                         Internal Risk Management and      Contingency Planning                 094   300.302.094    3.2.1
                                    Mitigation
                                                           Continuity of Operations             095   300.302.095    3.2.2
                                                           Service Recovery                     096   300.302.096    3.2.3
                              Legislative Relations        Legislation Tracking                 097   300.303.097    3.3.1
                                                           Legislation Testimony                098   300.303.098    3.3.2
                                                           Congressional Liaison Operations     100   300.303.100    3.3.4

                                                           Proposal Development                 099   300.303.099    3.3.3
                            Planning and Budgeting         Budget Formulation                   101   300.304.101    3.4.1
                                                           Capital Planning                     102   300.304.102    3.4.2
                                                           Enterprise Architecture              103   300.304.103    3.4.3
                                                           Strategic Planning                   104   300.304.104    3.4.4
                                                           Budget Execution                     105   300.304.105    3.4.5
                                                           Workforce Planning                   106   300.304.106    3.4.6
                                                           Management Improvement               107   300.304.107    3.4.7
                                                           Budget and Performance Integration   259   300.304.259    3.4.8

                                                           Tax and Fiscal Policy                260   300.304.260    3.4.9
                                 Public Affairs            Customer Services                    108   300.305.108    3.5.1
                                                           Official Information Dissemination   109   300.305.109    3.5.2

                                                           Product Outreach                     110   300.305.110    3.5.3
                                                           Public Relations                     111   300.305.111    3.5.4
                            Regulatory Development         Policy and Guidance Development      112   300.306.112    3.6.1

                                                           Public Comment Tracking              113   300.306.113    3.6.2
                                                           Regulatory Creation                  114   300.306.114    3.6.3
                                                           Rule Publication                     115   300.306.115    3.6.4
                              Revenue Collection           Debt Collection                      116   300.307.116    3.7.1
                                                           User Fee Collection                  117   300.307.117    3.7.2
                                                           Federal Asset Sales                  118   300.307.118    3.7.3
                              General Government           Central Fiscal Operations            175   300.315.175    3.8.1
                                                           Legislative Functions                176   300.315.176    3.8.2
                                                           Executive Functions                  177   300.315.177    3.8.3
                                                           Central Property Management          178   300.315.178    3.8.4
                                                           Central Personnel Management         179   300.315.179    3.8.5
                                                           Taxation Management                  180   300.315.180    3.8.6
                                                           Central Records and Statistics       181   300.315.181    3.8.7
                                                           Management
   Management of           Administrative Management       Facilities, Fleet and Equipment      119   400.401.119    4.3.1
Government Resources                                       Management




             38e892bc-673c-402d-955f-988b63d925d3.xls                                                                   Page 4 of 42
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                                                                                                                              Status




                                                                                                                           Date Modified
   Management of          Administrative Management
Government Resources                                   Business Reference Model
   Business Area               Line of Business                      Subfunction             ID     Agency       CalBRM
 Services for Citizens   Community and Social Services    Help Desk Services                 120   400.401.120    4.3.2
                                                          Security Management                121   400.401.121    4.3.3
                                                          Travel                             122   400.401.122    4.3.4
                                                          Workplace Policy Development and   123   400.401.123    4.3.5
                                                          Management
                             Financial Management         Accounting                         124   400.402.124    4.5.1
                                                          Funds Control                      125   400.402.125    4.5.2
                                                          Payments                           126   400.402.126    4.5.3
                                                          Collections and Receivables        127   400.402.127    4.5.4
                                                          Asset and Liability Management     128   400.402.128    4.5.5
                                                          Reporting and Information          129   400.402.129    4.5.6
                                                          Cost Accounting / Performance      261   400.402.261    4.5.7
                                                          Measurement
                         Human Resource Management        Labor Relations                    228   400.403.228    4.2.8
                                                          HR Strategy                        250   400.403.250    4.2.1
                                                          Staff Acquisition                  251   400.403.251    4.2.2
                                                          Organization and Position          252   400.403.252    4.2.3
                                                          Management
                                                          Compensation Management            253   400.403.253    4.2.4
                                                          Benefits Management                254   400.403.254    4.2.5
                                                          Employee Performance Management    255   400.403.255    4.2.6

                                                          Employee Relations                 256   400.403.256   4.2.7
                                                          Separation Management              257   400.403.257   4.2.9
                                                          Human Resources Development        258   400.403.258   4.2.10
                          Information and Technology      Lifecycle/Change Management        137   400.404.137   4.4.1
                                 Management
                                                          System Development                 136   400.404.136    4.4.2
                                                          System Maintenance                 138   400.404.138    4.4.3
                                                          IT Infrastructure Maintenance      139   400.404.139    4.4.4
                                                          Information Security               140   400.404.140    4.4.5
                                                          Record Retention                   141   400.404.141    4.4.6
                                                          Information Management             142   400.404.142    4.4.7
                                                          Information Sharing                262   400.404.262    4.4.8
                                                          System and Network Monitoring      263   400.404.263    4.4.9
                           Supply Chain Management        Goods Acquisition                  143   400.405.143    4.1.1
                                                          Inventory Control                  144   400.405.144    4.1.2
                                                          Logistics Management               557   400.405.557    4.1.3
                                                          Services Acquisition               146   400.405.146    4.1.4


                                                     Technology Reference Model
     Service Area              Service Category                     Component                 ID    Agency        OCIO
  Service Access and           Access Channels           Web Browser                         850    6.1.850      2.6.850
 Delivery Service Area                                    Wireless / PDA                     851     6.1.851     2.6.851
                                                          Collaboration / Communications     852     6.1.852     2.6.852
                                                          Other Electronic Channels          853     6.1.853     2.6.853
                               Delivery Channels          Internet                           854     6.1.854     2.7.854
                                                          Intranet                           855     6.1.855     2.7.855
                                                          Extranet                           856     6.1.856     2.7.856
                                                          Peer to Peer (P2P)                 857     6.1.857     2.7.857
                                                          Virtual Private Network (VPN)      858     6.1.858     2.7.858
                             Service Requirements         Legislative / Compliance           859     6.1.859     2.8.859
                                                          Authentication / Single Sign-on    860     6.1.860     2.8.860
                                                          Hosting                            861     6.1.861     2.8.861
                               Service Transport          Supporting Network Services        862     6.1.862     2.9.862



             38e892bc-673c-402d-955f-988b63d925d3.xls                                                                Page 5 of 42
                                                                                                                                                     To-Be CRM
                                                                                                                                                      9/24/2010

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  Service Access and                                                                                                                    Project
 Delivery Service Area
                                                                                                                                       Project #

                                                              TO-BE
                                                                                                                                        Status




                                                                                                                                     Date Modified


                                                         Business Reference Model
    Business Area                Line of Business
                                 Service Transport                     Subfunction                  ID     Agency        CalBRM
 Services for Citizens       Community and Social Services  Service Transport                       863     6.1.863      2.9.863
  Service Platform and             Support Platforms           Wireless / Mobile                    864     6.2.864      4.17.864
 Infrastructure Service                                        Independent Platform                 865     6.2.865      4.17.865
          Area                                                 Dependent Platform                   866     6.2.866      4.17.866
                                 Software Engineering          Integrated Development               867     6.2.867      4.16.867
                                                               Environment (IDE)
                                                                                                    868     6.2.868      4.16.868
                                                               Software Configuration Management
                                                               Test Management                      869     6.2.869      4.16.869
                                                               Modeling                             870     6.2.870      4.16.870
                                Hardware / Infrastructure      Servers / Computers                  877     6.2.877      4.15.877
                                                               Embedded Technology Devices          878     6.2.878      4.15.878
                                                               Peripherals                          879     6.2.879      4.15.879
                                                               Wide Area Network (WAN)              880     6.2.880      4.15.880
                                                               Local Area Network (LAN)             881     6.2.881      4.15.881
                                                               Network Devices / Standards          882     6.2.882      4.15.882
                                                               Video Conferencing                   883     6.2.883      4.15.883
                                    Delivery Servers           Web Servers                          871     6.2.871      4.14.871
                                                               Media Servers                        872     6.2.872      4.14.872
                                                               Application Servers                  873     6.2.873      4.14.873
                                                               Portal Servers                       874     6.2.874      4.14.874
                                  Database / Storage           Database                             875     6.2.875      4.13.875
                                                               Storage                              876     6.2.876      4.13.876
Component Framework                     Security               Certificates / Digital Signatures    884     6.3.884      1.5.884
    Service Area
                                                               Supporting Security Services         885     6.3.885      1.5.885
                                    Business Logic                                                  890     6.3.890      1.1.890
                                                               Platform Independent Technologies
                                                                                                    891     6.3.891      1.1.891
                                                               Platform Dependent Technologies
                                   Data Management             Database Connectivity                893     6.3.893      1.3.893
                                                               Reporting and Analysis               894     6.3.894      1.3.894
                              User Presentation / Interface    Static Display                       886     6.3.886      1.4.886
                                                               Dynamic Server-Side Display          887     6.3.887      1.4.887
                                                               Content Rendering                    888     6.3.888      1.4.888
                                                               Wireless / Mobile / Voice            889     6.3.889      1.4.889
                                   Data Interchange            Data Exchange                        892     6.3.892      1.2.892
  Service Interface and               Integration              Middleware                           895     6.4.895      3.10.895
Integration Service Area                                       Enterprise Application Integration   896     6.4.896      3.10.896
                                     Interoperability          Data Format / Classification         897     6.4.897      3.12.897
                                                               Data Types / Validation              898     6.4.898      3.12.898
                                                               Data Transformation                  899     6.4.899      3.12.899
                                        Interface              Service Discovery                    900     6.4.900      3.11.900
                                                               Service Description / Interface      901     6.4.901      3.11.901


                                                         Service Reference Model
Service Domain                       Service Type           Component                                ID     Agency         OCIO
  Customer Services        Customer Relationship Management Call Center Management                  510   5.1.701.510   70.701.510
        Domain                                                 Customer Analytics                   511   5.1.701.511   70.701.511
                                                               Sales and Marketing                  512   5.1.701.512   70.701.512
                                                               Product Management                   513   5.1.701.513   70.701.513
                                                               Brand Management                     514   5.1.701.514   70.701.514
                                                               Customer/Account Management          515   5.1.701.515   70.701.515
                                                               Contact and Profile Management       516   5.1.701.516   70.701.516



              38e892bc-673c-402d-955f-988b63d925d3.xls                                                                        Page 6 of 42
                                                                                                                                                   To-Be CRM
                                                                                                                                                    9/24/2010

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                                                            TO-BE
 Customer Services       Customer Relationship Management                                                                             Status
      Domain


                                                                                                                                   Date Modified


                                                           Business Reference Model
   Business Area                 Line of Business                        Subfunction              ID     Agency        CalBRM
Services for Citizens      Community and Social Services      Partner Relationship Management     517   5.1.701.517   70.701.517
                                                              Customer Feedback                   518   5.1.701.518   70.701.518
                                                              Surveys                             519   5.1.701.519   70.701.519
                               Customer Preferences           Personalization                     520   5.1.702.520   70.702.520
                                                              Subscriptions                       521   5.1.702.521   70.702.521
                                                              Alerts and Notifications            522   5.1.702.522   70.702.522
                           Customer Initiated Assistance      Online Help                         523   5.1.703.523   70.703.523
                                                              Online Tutorials                    524   5.1.703.524   70.703.524
                                                              Self-Service                        525   5.1.703.525   70.703.525
                                                              Reservations/Registration           526   5.1.703.526   70.703.526
                                                              Multi-Lingual Support               527   5.1.703.527   70.703.527
                                                              Assistance Request                  528   5.1.703.528   70.703.528
                                                              Scheduling                          529   5.1.703.529   70.703.529
Process Automation             Tracking and Workflow          Process Tracking                    530   5.2.711.530   71.711.530
 Services Domain                                              Case Management                     531   5.2.711.531   71.711.531
                                                              Conflict Resolution                 532   5.2.711.532   71.711.532
                              Routing and Scheduling          Inbound Correspondence              533   5.2.712.533   71.712.533
                                                              Management
                                                              Outbound Correspondence             534   5.2.712.534   71.712.534
                                                              Management
Business Management           Management of Process           Change Management                   535   5.3.721.535   72.721.535
  Services Domain                                             Configuration Management            536   5.3.721.536   72.721.536
                                                              Requirements Management             537   5.3.721.537   72.721.537
                                                              Program/Project Management          538   5.3.721.538   72.721.538
                                                              Governance/Policy Management        539   5.3.721.539   72.721.539
                                                              Quality Management                  540   5.3.721.540   72.721.540
                                                              Business Rule Management            541   5.3.721.541   72.721.541
                                                              Risk Management                     542   5.3.721.542   72.721.542
                                                              Workgroup/Groupware                 543   5.3.722.543   72.722.543
                            Organizational Management         Network Management                  544   5.3.722.544   72.722.544
                                                                                                  545   5.3.723.545   72.723.545
                                                              Strategic Planning and Management
                              Investment Management           Portfolio Management                546   5.3.723.546   72.723.546
                                                              Performance Management              547   5.3.723.547   72.723.547
                                                              Procurement                         548   5.3.724.548   72.724.548
                             Supply Chain Management          Sourcing Management                 549   5.3.724.549   72.724.549
                                                              Inventory Management                550   5.3.724.550   72.724.550
                                                              Catalog Management                  551   5.3.724.551   72.724.551
                                                              Ordering/Purchasing                 552   5.3.724.552   72.724.552
                                                              Invoice/Requisition Tracking and    553   5.3.724.553   72.724.553
                                                              Approval
                                                              Storefront/Shopping Cart            554   5.3.724.554   72.724.554
                                                              Warehouse Management                555   5.3.724.555   72.724.555
                                                              Returns Management                  556   5.3.724.556   72.724.556
                                                              Logistics and Transportation        557   5.3.724.557   72.724.557
Digital Asset Services         Content Management             Content Authoring                   558   5.4.731.558   73.731.558
        Domain                                                Content Review and Approval         559   5.4.731.559   73.731.559
                                                              Tagging and Aggregation             560   5.4.731.560   73.731.560
                                                              Content Publishing and Delivery     561   5.4.731.561   73.731.561
                                                              Syndication Management              562   5.4.731.562   73.731.562
                               Records Management             Record Linking/Association          579   5.4.734.579   73.734.579
                                                              Document Classification             580   5.4.734.580   73.734.580
                                                              Document Retirement                 581   5.4.734.581   73.734.581
                                                              Digital Rights Management           582   5.4.734.582   73.734.582


             38e892bc-673c-402d-955f-988b63d925d3.xls                                                                       Page 7 of 42
                                                                                                                                                 To-Be CRM
                                                                                                                                                  9/24/2010

                                                                                                                                     DEPT


                                                                                                                                    Project

                                                                                                                                   Project #

                                                         TO-BE
Digital Asset Services                                                                                                              Status
        Domain



                                                                                                                                 Date Modified


                                                       Business Reference Model
   Business Area               Line of Business                      Subfunction                ID     Agency        CalBRM
Services for Citizens    Community and Social Services
                            Document Management           Document Imaging and OCR              563   5.4.732.563   73.732.563
                                                          Document Referencing                  564   5.4.732.564   73.732.564
                                                          Document Revisions                    565   5.4.732.565   73.732.565
                                                          Library/Storage                       566   5.4.732.566   73.732.566
                                                          Document Review and Approval          567   5.4.732.567   73.732.567
                                                          Document Conversion                   568   5.4.732.568   73.732.568
                                                          Indexing                              569   5.4.732.569   73.732.569
                                                          Classification                        570   5.4.732.570   73.732.570
                            Knowledge Management          (Document Management)
                                                          Information Retrieval                 571   5.4.733.571   73.733.571
                                                          Information Mapping/Taxonomy          572   5.4.733.572   73.733.572
                                                          Information Sharing                   573   5.4.733.573   73.733.573
                                                          Categorization                        574   5.4.733.574   73.733.574
                                                          Knowledge Engineering                 575   5.4.733.575   73.733.575
                                                          Knowledge Capture                     576   5.4.733.576   73.733.576
                                                                                                577   5.4.733.577   73.733.577
                                                          Knowledge Distribution and Delivery
                                                          Smart Documents                       578   5.4.733.578   73.733.578
Business Analytical          Analysis and Statistics      Mathematical                          583   5.5.741.583   74.741.583
 Services Domain                                          Structural/Thermal                    584   5.5.741.584   74.741.584
                                                          Radiological                          585   5.5.741.585   74.741.585
                                                          Forensics                             586   5.5.741.586   74.741.586
                                  Visualization           Graphic/Charting                      587   5.5.742.587   74.742.587
                                                          Imagery                               588   5.5.742.588   74.742.588
                                                          Multimedia                            589   5.5.742.589   74.742.589
                                                                                                590   5.5.742.590   74.742.590
                                                          Mapping/Geospatial/Elevation/GPS
                                                          CAD                                   591   5.5.742.591   74.742.591
                             Knowledge Discovery          Data Mining                           592   5.5.743.592   74.743.592
                                                          Modeling                              593   5.5.743.593   74.743.593
                                                          Simulation                            594   5.5.743.594   74.743.594
                             Business Intelligence                                              595   5.5.744.595   74.744.595
                                                          Demand Forecasting/Management
                                                          Balanced Scorecard                    596   5.5.744.596   74.744.596
                                                          Decision Support and Planning         597   5.5.744.597   74.744.597
                                   Reporting                                                    598   5.5.745.598   74.745.598
                                                          Ad hoc
                                                                                                599   5.5.745.599   74.745.599
                                                          Standardized/Canned
                                                                                                600   5.5.745.600   74.745.600
                                                          OLAP
Back Office Services           Data Management                                                  601   5.6.751.601   75.751.601
      Domain                                              Data Exchange
                                                                                                602   5.6.751.602   75.751.602
                                                          Data Mart
                                                                                                603   5.6.751.603   75.751.603
                                                          Data Warehouse
                                                                                                604   5.6.751.604   75.751.604
                                                          Meta Data Management
                                                                                                605   5.6.751.605   75.751.605
                                                          Data Cleansing
                                                                                                606   5.6.751.606   75.751.606
                                                          Extraction and Transformation
                                                                                                607   5.6.751.607   75.751.607
                                                          Loading and Archiving
                                                                                                608   5.6.751.608   75.751.608
                                                          Data Recovery
                                                                                                609   5.6.751.609   75.751.609
                                                          Data Classification
                              Human Resources                                                   610   5.6.752.610   75.752.610
                                                          Recruiting
                                                          Resume Management                     611   5.6.752.611   75.752.611


             38e892bc-673c-402d-955f-988b63d925d3.xls                                                                     Page 8 of 42
                                                                                                                                                To-Be CRM
Back Office Services                                                                                                                             9/24/2010
      Domain
                                                                                                                                    DEPT


                                                                                                                                   Project

                                                                                                                                  Project #

                                                        TO-BE
                                                                                                                                   Status




                                                                                                                                Date Modified

                             Human Resources
                                                       Business Reference Model
   Business Area              Line of Business                       Subfunction               ID     Agency        CalBRM
Services for Citizens   Community and Social Services                                          612   5.6.752.612   75.752.612
                                                          Career Development and Retention
                                                          Time Reporting                       613   5.6.752.613   75.752.613

                                                          Awards Management                    614   5.6.752.614   75.752.614

                                                          Benefit Management                   615   5.6.752.615   75.752.615

                                                          Retirement Management                616   5.6.752.616   75.752.616

                                                          Personnel Administration             617   5.6.752.617   75.752.617

                                                          Education/Training                   618   5.6.752.618   75.752.618

                                                          Health and Safety                    619   5.6.752.619   75.752.619

                                                          Travel Management                    620   5.6.752.620   75.752.620
                            Financial Management          Billing and Accounting               621   5.6.753.621   75.753.621

                                                          Credit/Charge                        622   5.6.753.622   75.753.622

                                                          Expense Management                   623   5.6.753.623   75.753.623

                                                          Payroll                              624   5.6.753.624   75.753.624

                                                          Payment/Settlement                   625   5.6.753.625   75.753.625

                                                          Debt Collection                      626   5.6.753.626   75.753.626

                                                          Revenue Management                   627   5.6.753.627   75.753.627

                                                          Internal Controls                    628   5.6.753.628   75.753.628

                                                          Auditing                             629   5.6.753.629   75.753.629

                                                          Activity-Based Management            630   5.6.753.630   75.753.630

                                                          Currency Translation                 631   5.6.753.631   75.753.631
                         Asset/Materials Management       Property/Asset Management            632   5.6.754.632   75.754.632
                                                          Asset Cataloging / Identification    633   5.6.754.633   75.754.633
                                                          Asset Transfer, Allocation and       634   5.6.754.634   75.754.634
                                                          Maintenance
                                                          Facilities Management                635   5.6.754.635   75.754.635
                                                          Computers/Automation Management      636   5.6.754.636   75.754.636
                                                          Legacy Integration                   637   5.6.755.637   75.755.637
                         Development and Integration                                           638   5.6.755.638   75.755.638
                                                          Enterprise Application Integration
                                                                                               639   5.6.755.639   75.755.639
                                                          Data Integration
                                                                                               640   5.6.755.640   75.755.640
                                                          Instrumentation and Testing
                                                                                               641   5.6.755.641   75.755.641
                                                          Software Development
                                                                                               642   5.6.756.642   75.756.642
                                                          Resource Planning
                          Human Capital/Workforce         Skills Management                    643   5.6.756.643   75.756.643
                              Management                                                       644   5.6.756.644   75.756.644
                                                          Workforce Directory/Locator
                                                                                               645   5.6.756.645   75.756.645
                                                          Team/Org. Management Allocation
                                                                                               646   5.6.756.646   75.756.646
                                                          Contingent Workforce Management
                                                                                               647   5.6.756.647   75.756.647
                                                          Workforce Acquisition/Optimization
 Support Services           Security Management           Identification and Authentication    648   5.7.761.648   76.761.648
     Domain                                               Access Control                       649   5.7.761.649   76.761.649



            38e892bc-673c-402d-955f-988b63d925d3.xls                                                                     Page 9 of 42
                                                                                                                                               To-Be CRM
                                                                                                                                                9/24/2010

                                                                                                                                   DEPT


                                                                                                                                  Project

                                                                                                                                 Project #

                                                         TO-BE
                                                                                                                                  Status




                                                                                                                               Date Modified

   Support Services          Security Management       Business Reference Model
       Domain
    Business Area              Line of Business                      Subfunction              ID     Agency        CalBRM
 Services for Citizens   Community and Social Services     Cryptography                       650   5.7.761.650   76.761.650
                                                           Digital Signature Management       651   5.7.761.651   76.761.651
                                                           Intrusion Prevention               652   5.7.761.652   76.761.652
                                                           Intrusion Detection                653   5.7.761.653   76.761.653
                                                           Incident Response                  654   5.7.761.654   76.761.654
                                                           Audit Trail and Capture Analysis   655   5.7.761.655   76.761.655
                                                           Certification and Accreditation    656   5.7.761.656   76.761.656
                                                           FISMA Management and Reporting     657   5.7.761.657   76.761.657

                                                           Virus Protection                   658   5.7.761.658   76.761.658
                                 Collaboration             Email                              659   5.7.762.659   76.762.659
                                                           Threaded Discussions               660   5.7.762.660   76.762.660
                                                           Document Library                   661   5.7.762.661   76.762.661
                                                           Shared Calendaring                 662   5.7.762.662   76.762.662
                                                           Task Management                    663   5.7.762.663   76.762.663
                                Communication              Real Time / Chat                   668   5.7.764.668   76.764.668
                                                           Instant Messaging                  669   5.7.764.669   76.764.669
                                                           Audio Conferencing                 670   5.7.764.670   76.764.670
                                                           Video Conferencing                 671   5.7.764.671   76.764.671
                                                           Event / News Management            672   5.7.764.672   76.764.672
                                                           Community Management               673   5.7.764.673   76.764.673
                                                           Computer / Telephony Integration   674   5.7.764.674   76.764.674
                                                           Voice Communications               675   5.7.764.675   76.764.675
                                    Search                 Query                              664   5.7.763.664   76.763.664
                                                           Precision / Recall Ranking         665   5.7.763.665   76.763.665
                                                           Classification                     666   5.7.763.666   76.763.666
                                                           Pattern Matching                   667   5.7.763.667   76.763.667
                             Systems Management            License Management                 676   5.7.765.676   76.765.676
                                                           Remote Systems Control             677   5.7.765.677   76.765.677
                                                           System Resource Monitoring         678   5.7.765.678   76.765.678
                                                           Software Distribution              679   5.7.765.679   76.765.679
                                                           Issue Tracking                     680   5.7.765.680   76.765.680
                              Forms Management             Forms Creation                     681   5.7.766.681   76.766.681
                                                           Forms Modification                 682   5.7.766.682   76.766.682




                                                      Performance Reference Model
Measurement Area            Measurement Category            Measurement Grouping              ID     Agency         OCIO


  Customer Results             Customer Benefit            Customer Satisfaction              420     1.420           0
  Measurement Area                                         Customer Retention                 421     1.421           0
                                                           Customer Complaints                422     1.422           0
                                                           Customer Impact or Burden          423     1.423           0
                                                           Customer Training                  424     1.424           0
                               Service Coverage            New Customers and Market           425     1.425           0
                                                           Penetration
                                                           Frequency and Depth                426     1.426           0
                                                           Service Efficiency                 427     1.427           0
                         Timeliness and Responsiveness     Response Time                      428     1.428           0
                                                           Delivery Time                      429     1.429           0
                                Service Quality            Accuracy of Service or Product     430     1.430           0
                                                           Delivered
                              Service Accessibility        Access                             431     1.431           0
                                                           Service Availability               432     1.432           0
                                                           Automation                         433     1.433           0


             38e892bc-673c-402d-955f-988b63d925d3.xls                                                                  Page 10 of 42
                                                                                                                                             To-Be CRM
                                                                                                                                              9/24/2010


  Customer Results                                                                                                               DEPT
  Measurement Area
                                                                                                                                Project

                                                                                                                               Project #

                                                             TO-BE
                                                                                                                                Status




                                                                                                                             Date Modified

                               Service Accessibility
                                                            Business Reference Model
    Business Area               Line of Business                          Subfunction               ID     Agency   CalBRM
 Services for Citizens    Community and Social Services        Integration                         434     1.434      0
    Processes and                  Financial                   Financial Management                435     2.435      0
Activities Measurement                                         Costs                               436     2.436      0
          Area                                                 Planning                            437     2.437      0
                                                               Savings and Cost Avoidance          438     2.438      0
                                    Productivity               Productivity                        439     2.439      0
                                                               Efficiency                          440     2.440      0
                            Cycle Time and Timeliness          Cycle Time                          441     2.441      0
                                                               Timeliness                          442     2.442      0
                                       Quality                 Errors                              443     2.443      0
                                                               Complaints                          444     2.444      0
                               Security and Privacy            Security                            445     2.445      0
                                                               Privacy                             446     2.446      0
                           Management and Innovation           Participation                       447     2.447      0
                                                               Policies                            448     2.448      0
                                                               Compliance                          449     2.449      0
                                                               Risk                                450     2.450      0
                                                               Knowledge Management                451     2.451      0
                                                               Innovation and Improvement          452     2.452      0
    Technology                  Technology Costs               Overall Costs                       453     3.453      0
  Measurement Area                                             Licensing Costs                     454     3.454      0
                                                               Support Costs                       455     3.455      0
                                                               Operations and Maintenance Costs    456     3.456      0

                                                               Training and User Costs             457     3.457      0
                                Quality Assurance              Functionality                       458     3.458      0
                                                               IT Composition                      459     3.459      0
                                                               Standards Compliance and            460     3.460      0
                                                               Deviations
                                     Efficiency                System Response Time                461     3.461      0
                                                               Interoperability                    462     3.462      0
                                                               Accessibility                       463     3.463      0
                                                               Load Levels                         464     3.464      0
                                                               Technology Improvement              465     3.465      0
                               Information and Data            External Data Sharing               466     3.466      0
                                                               Data Standardization                467     3.467      0
                                                               Internal Data Sharing               468     3.468      0
                                                               Data Reliability and Quality        469     3.469      0
                                                               Data Storage                        470     3.470      0
                             Reliability and Availability      Availability                        471     3.471      0
                                                               Reliability                         472     3.472      0
                                   Effectiveness               User Satisfaction                   473     3.473      0
                                                               User Requirements                   474     3.474      0
                                                               IT Contribution to Process,         475     3.475      0
                                                               Customer, or Mission


                                                              Data Reference Model
Data Context                       Data Sharing                Data Description                     ID     Agency   OCIO
                             Information Management            Business Context                    7.1.1     0       0
                                                               Use of DRM in EA                    7.1.2     0        0
                                                               Information Indexing                7.1.3     0        0
                                                               Security of Data                    7.1.4     0        0
                                                               Data Standardization Requirements   7.1.5     0        0

                              Information Exchange             Core DRM Elements                   7.2.1     0        0
                                                               Information Exchange Package        7.2.2     0        0

               38e892bc-673c-402d-955f-988b63d925d3.xls                                                                Page 11 of 42
                                                                                                                                    To-Be CRM
                                                                                                                                     9/24/2010

                                                                                                                        DEPT


                                                                                                                       Project

                                                                                                                      Project #

                                                        TO-BE
                                                                                                                       Status




                                                                                                                    Date Modified


                            Information Exchange      Business Reference Model
   Business Area              Line of Business                      Subfunction            ID     Agency   CalBRM
Services for Citizens   Community and Social Services    Federated Data Classifications   7.2.3     0        0
                                                         Data Patterns                    7.2.4     0        0
                                                         Data Exchange Requirements       7.2.5     0        0
                                                         Metadata Requirements            7.2.6     0        0
                           Information Architecture      Data Element Definition          7.3.1     0        0
                                                         Information Categories           7.3.2     0        0
                                                         Data Groups                      7.3.3     0        0
                                                         Process-based Attributes         7.3.4     0        0
                                                         Data Structures                  7.3.5     0        0




            38e892bc-673c-402d-955f-988b63d925d3.xls                                                          Page 12 of 42
                                                                      Status
                                                                   9/24/2010
Concept
FSR Submitted
FSR Approved




        38e892bc-673c-402d-955f-988b63d925d3.xls   Page 13 of 42
                                                                               OCIO SRM
                                                                                9/24/2010
Analysis and Statistics                       74.741.0     X
Assets / Materials Management                 75.754.0     X
Back Office Services                          75.0.0       X
Business Analytical Services                  74.0.0       X
Business Intelligence                         74.744.0     X
Business Management Services                  72.0.0       X
Collaboration                                 76.762.0     X
Communication                                 76.764.0     X
Content Management                            73.731.0     X
Customer Initiated Assistance                 70.703.0     X
Customer Preferences                          70.702.0     X
Customer Relationship Management              70.701.0     X
Customer Services                             70.0.0       X
Data Management                               75.751.0     X
Development and Integration                   75.755.0     X
Digital Asset Services                        73.0.0       X
Document Management                           73.732.0     X
Financial Management                          75.753.0     X
Forms Management                              76.766.0     X
Human Capital / Workforce Management          75.756.0     X
Investment Management                         72.723.0     X
Knowledge Discovery                           74.743.0     X
Knowledge Management                          73.733.0     X
Management of Process                         72.721.0     X
Organizational Management                     72.722.0     X
Process Automation Services                   71.0.0       X
Records Management                            73.734.0     X
Reporting                                     74.745.0     X
Routing and Scheduling                        71.712.0     X
Search                                        76.763.0     X
Security Management                           76.761.0     X
Supply Chain Management                       72.724.0     X
Support Services                              76.0.0       X
Systems Management                            76.765.0     X
Tracking and Workflow                         71.711.0     X
Visualization                                 74.742.0     X
Access Control                                76.761.649
Activity-Based Management                     75.753.630
Ad-Hoc                                        74.745.598
Alerts and Notifications                      70.702.522
Asset Cataloging / Identification             75.754.633
Asset Transfer, Allocation, and Maintenance   75.754.634
Assistance Request                            70.703.528
Audio Conferencing                            76.764.670
Audit Trail Capture and Analysis              76.761.655
Auditing                                      75.753.629
Awards Management                             75.752.614
Balanced Scorecard                            74.744.596
         38e892bc-673c-402d-955f-988b63d925d3.xls              Page 14 of 42
                                                                        OCIO SRM
                                                                         9/24/2010
Benefit Management                         75.752.615
Billing and Accounting                     75.753.621
Brand Management                           70.701.514
Business Rule Management                   72.721.541
CAD                                        74.742.591
Call Center Management                     70.701.510
Career Development and Retention           75.752.612
Case Management                            71.711.531
Catalog Management                         72.724.551
Categorization                             73.733.574
Certification and Accreditation            76.761.656
Change Management                          72.721.535
Classification                             73.732.570
Classification                             76.763.666
Community Management                       76.764.673
Computer / Telephony Integration           76.764.674
Computers / Automation Management          75.754.636
Configuration Management                   72.721.536
Conflict Resolution                        71.711.532
Contact and Profile Management             70.701.516
Content Authoring                          73.731.558
Content Publishing and Delivery            73.731.561
Content Review and Approval                73.731.559
Contingent Workforce Management            75.756.646
Credit / Charge                            75.753.622
Cryptography                               76.761.650
Currency Translation                       75.753.631
Customer / Account Management              70.701.515
Customer Analytics                         70.701.511
Customer Feedback                          70.701.518
Data Classification                        75.751.609
Data Cleansing                             75.751.605
Data Exchange                              75.751.601
Data Integration                           75.755.639
Data Mart                                  75.751.602
Data Mining                                74.743.592
Data Recovery                              75.751.608
Data Warehouse                             75.751.603
Debt Collection                            75.753.626
Decision Support and Planning              74.744.597
Demand Forecasting / Mgmt                  74.744.595
Digital Rights Management                  73.734.582
Digital Signature Management               76.761.651
Document Classification                    73.734.580
Document Conversion                        73.732.568
Document Imaging and OCR                   73.732.563
Document Library                           76.762.661
Document Referencing                       73.732.564
        38e892bc-673c-402d-955f-988b63d925d3.xls        Page 15 of 42
                                                                           OCIO SRM
                                                                            9/24/2010
Document Retirement                           73.734.581
Document Review and Approval                  73.732.567
Document Revisions                            73.732.565
Education / Training                          75.752.618
Email                                         76.762.659
Enterprise Application Integration            75.755.638
Event / News Management                       76.764.672
Expense Management                            75.753.623
Extraction and Transformation                 75.751.606
Facilities Management                         75.754.635
FISMA Management and Reporting                76.761.657
Forensics                                     74.741.586
Forms Creation                                76.766.681
Forms Modification                            76.766.682
Governance / Policy Management                72.721.539
Graphing / Charting                           74.742.587
Health and Safety                             75.752.619
Identification and Authentication             76.761.648
Imagery                                       74.742.588
Inbound Correspondence Management             71.712.533
Incident Response                             76.761.654
Indexing                                      73.732.569
Information Mapping / Taxonomy                73.733.572
Information Retrieval                         73.733.571
Information Sharing                           73.733.573
Instant Messaging                             76.764.669
Instrumentation and Testing                   75.755.640
Internal Controls                             75.753.628
Intrusion Detection                           76.761.653
Intrusion Prevention                          76.761.652
Inventory Management                          72.724.550
Invoice / Requisition Tracking and Approval   72.724.553
Issue Tracking                                76.765.680
Knowledge Capture                             73.733.576
Knowledge Distribution and Delivery           73.733.577
Knowledge Engineering                         73.733.575
Legacy Integration                            75.755.637
Library / Storage                             73.732.566
License Management                            76.765.676
Loading and Archiving                         75.751.607
Logistics and Transportation                  72.724.557
Mapping / Geospatial / Elevation / GPS        74.742.590
Mathematical                                  74.741.583
Meta Data Management                          75.751.604
Modeling                                      74.743.593
Multi-Lingual Support                         70.703.527
Multimedia                                    74.742.589
Network Management                            72.722.544
         38e892bc-673c-402d-955f-988b63d925d3.xls          Page 16 of 42
                                                                       OCIO SRM
                                                                        9/24/2010
OLAP                                      74.745.600
Online Help                               70.703.523
Online Tutorials                          70.703.524
Ordering / Purchasing                     72.724.552
Outbound Correspondence Management        71.712.534
Partner Relationship Management           70.701.517
Pattern Matching                          76.763.667
Payment / Settlement                      75.753.625
Payroll                                   75.753.624
Performance Management                    72.723.547
Personalization                           70.702.520
Personnel Administration                  75.752.617
Portfolio Management                      72.723.546
Precision / Recall Ranking                76.763.665
Process Tracking                          71.711.530
Procurement                               72.724.548
Product Management                        70.701.513
Program / Project Management              72.721.538
Property / Asset Management               75.754.632
Quality Management                        72.721.540
Query                                     76.763.664
Radiological                              74.741.585
Real-Time / Chat                          76.764.668
Record Linking / Association              73.734.579
Recruiting                                75.752.610
Remote Systems Control                    76.765.677
Requirements Management                   72.721.537
Reservations / Registration               70.703.526
Resource Planning and Allocation          75.756.642
Resume Management                         75.752.611
Retirement Management                     75.752.616
Returns Management                        72.724.556
Revenue Management                        75.753.627
Risk Management                           72.721.542
Sales and Marketing                       70.701.512
Scheduling                                70.703.529
Self-Service                              70.703.525
Shared Calendaring                        76.762.662
Simulation                                74.743.594
Skills Management                         75.756.643
Smart Documents                           73.733.578
Software Development                      75.755.641
Software Distribution                     76.765.679
Sourcing Management                       72.724.549
Standardized / Canned                     74.745.599
Storefront / Shopping Cart                72.724.554
Strategic Planning and Mgmt               72.723.545
Structural / Thermal                      74.741.584
       38e892bc-673c-402d-955f-988b63d925d3.xls        Page 17 of 42
                                                                         OCIO SRM
                                                                          9/24/2010
Subscriptions                               70.702.521
Surveys                                     70.701.519
Syndication Management                      73.731.562
System Resource Monitoring                  76.765.678
Tagging and Aggregation                     73.731.560
Task Management                             76.762.663
Team / Org Management                       75.756.645
Threaded Discussions                        76.762.660
Time Reporting                              75.752.613
Travel Management                           75.752.620
Video Conferencing                          76.764.671
Virus Protection                            76.761.658
Voice Communications                        76.764.675
Warehouse Management                        72.724.555
Workforce Acquisition / Optimization        75.756.647
Workforce Directory / Locator               75.756.644
Workgroup / Groupware                       72.722.543




         38e892bc-673c-402d-955f-988b63d925d3.xls        Page 18 of 42
                                                                                       OCIO TRM
                                                                                        9/24/2010
Element                                      ID
Application Servers                          TRM 4.14.873   4.14.873
Authentication / Single Sign-on (SSO)        TRM 2.8.860    2.8.860
Certificates / Digital Signatures            TRM 1.5.884    1.5.884
Collaboration / Communications               TRM 2.6.852    2.6.852
Content Rendering                            TRM 1.4.888    1.4.888
Data Exchange                                TRM 1.2.892    1.2.892
Data Format / Classification                 TRM 3.12.897   3.12.897
Data Transformation                          TRM 3.12.899   3.12.899
Data Types / Validation                      TRM 3.12.898   3.12.898
Database                                     TRM 4.13.875   4.13.875
Database Connectivity                        TRM 1.3.893    1.3.893
Dependent Platform                           TRM 4.17.866   4.17.866
Dynamic / Server-Side Display                TRM 1.4.887    1.4.887
Embedded Technology Devices                  TRM 4.15.878   4.15.878
Enterprise Application Integration           TRM 3.10.896   3.10.896
Extranet                                     TRM 2.7.856    2.7.856
Hosting                                      TRM 2.8.861    2.8.861
Independent Platform                         TRM 4.17.865   4.17.865
Integrated Development Environment (IDE)     TRM 4.16.867   4.16.867
Internet                                     TRM 2.7.854    2.7.854
Intranet                                     TRM 2.7.855    2.7.855
Legislative / Compliance                     TRM 2.8.859    2.8.859
Local Area Network (LAN)                     TRM 4.15.881   4.15.881
Media Servers                                TRM 4.14.872   4.14.872
Middleware                                   TRM 3.10.895   3.10.895
Modeling                                     TRM 4.16.870   4.16.870
Network Devices / Standards                  TRM 4.15.882   4.15.882
Other Electronic Channels                    TRM 2.6.853    2.6.853
Peer to Peer (P2P)                           TRM 2.7.857    2.7.857
Peripherals                                  TRM 4.15.879   4.15.879
Platform Dependent Technologies              TRM 1.1.891    1.1.891
Platform Independent Technologies            TRM 1.1.890    1.1.890
Portal Servers                               TRM 4.14.874   4.14.874
Reporting and Analysis                       TRM 1.3.894    1.3.894
Servers / Computers                          TRM 4.15.877   4.15.877
Service Description / Interface              TRM 3.11.901   3.11.901
Service Discovery                            TRM 3.11.900   3.11.900
Service Transport                            TRM 2.9.863    2.9.863
Software Configuration Management            TRM 4.16.868   4.16.868
Static Display                               TRM 1.4.886    1.4.886
Storage                                      TRM 4.13.876   4.13.876
Supporting Network Services                  TRM 2.9.862    2.9.862
Supporting Security Services                 TRM 1.5.885    1.5.885
Test Management                              TRM 4.16.869   4.16.869
Video Conferencing                           TRM 4.15.883   4.15.883
Virtual Private Network (VPN)                TRM 2.7.858    2.7.858
Web Browser                                  TRM 2.6.850    2.6.850
        38e892bc-673c-402d-955f-988b63d925d3.xls                       Page 19 of 42
                                                                                       OCIO TRM
                                                                                        9/24/2010
Web Servers                                  TRM 4.14.871   4.14.871
Wide Area Network (WAN)                      TRM 4.15.880   4.15.880
Wireless / Mobile                            TRM 4.17.864   4.17.864
Wireless / Mobile / Voice                    TRM 1.4.889    1.4.889
Wireless / PDA                               TRM 2.6.851    2.6.851




        38e892bc-673c-402d-955f-988b63d925d3.xls                       Page 20 of 42
                                                                                                                                                                 FEA
                                                                                                                                                           9/24/2010
                        3rd Level                    Comb #       3rd #                    2nd Level                2nd #                     1st Level
Access to Care                                      100.110.217     217   Health                                       110   Services for Citizens
Accounting                                          400.402.124     124   Financial Management                         402   Management of Government Resources
Advising and Consulting                             200.202.071     071   Knowledge Creation and Management            202   Mode of Delivery
Agricultural Innovation and Services                100.117.059     059   Natural Resources                            117   Services for Citizens
Air Transportation                                  100.118.060     060   Transportation                               118   Services for Citizens
Asset and Liability Management                      400.402.128     128   Financial Management                         402   Management of Government Resources
Benefits Management                                 400.403.254     254   Human Resource Management                    403   Management of Government Resources
Border and Transportation Security                  100.111.033     033   Homeland Security                            111   Services for Citizens
Budget and Performance Integration                  300.304.259     259   Planning and Budgeting                       304   Support Delivery of Services
Budget Execution                                    300.304.105     105   Planning and Budgeting                       304   Support Delivery of Services
Budget Formulation                                  300.304.101     101   Planning and Budgeting                       304   Support Delivery of Services
Business and Industry Development                   100.105.011     011   Economic Development                         105   Services for Citizens
Capital Planning                                    300.304.102     102   Planning and Budgeting                       304   Support Delivery of Services
Catastrophic Defense                                100.111.035     035   Homeland Security                            111   Services for Citizens
Central Fiscal Operations                           300.315.175     175   General Government                           315   Support Delivery of Services
Central Personnel Management                        300.315.179     179   General Government                           315   Support Delivery of Services
Central Property Management                         300.315.178     178   General Government                           315   Support Delivery of Services
Central Records and Statistics Management           300.315.181     181   General Government                           315   Support Delivery of Services
Citizen Protection                                  100.115.046     046   Law Enforcement                              115   Services for Citizens
Civilian operations                                 200.201.068     068   Direct Services for Citizens                 201   Mode of Delivery
Collections and Receivables                         400.402.127     127   Financial Management                         402   Management of Government Resources
Community and Regional Development                  100.101.002     002   Community and Social Services                101   Services for Citizens
Compensation Management                             400.403.253     253   Human Resource Management                    403   Management of Government Resources
Congressional Liaison Operations                    300.303.100     100   Legislative Relations                        303   Support Delivery of Services
Conservation Marine and Land Management             100.117.057     057   Natural Resources                            117   Services for Citizens
Construction                                        200.203.074     074   Public Goods Creation and Management         203   Mode of Delivery
Contingency Planning                                300.302.094     094   Internal Risk Management and Mitigation      302   Support Delivery of Services
Continuity of Operations                            300.302.095     095   Internal Risk Management and Mitigation      302   Support Delivery of Services
Corrective Action                                   300.301.091     091   Controls and Oversight                       301   Support Delivery of Services
Cost Accounting / Performance Measurement           400.402.261     261   Financial Management                         402   Management of Government Resources
Crime Prevention                                    100.115.047     047   Law Enforcement                              115   Services for Citizens
Criminal Apprehension                               100.115.044     044   Law Enforcement                              115   Services for Citizens
Criminal Incarceration                              100.102.005     005   Correctional Activities                      102   Services for Citizens
Criminal Investigation and Surveillance             100.115.045     045   Law Enforcement                              115   Services for Citizens
Criminal Rehabilitation                             100.102.006     006   Correctional Activities                      102   Services for Citizens
Cultural and Historic Exhibition                    100.106.018     018   Education                                    106   Services for Citizens
Cultural and Historic Preservation                  100.106.017     017   Education                                    106   Services for Citizens
Customer Services                                   300.305.108     108   Public Affairs                               305   Support Delivery of Services
Debt Collection                                     300.307.116     116   Revenue Collection                           307   Support Delivery of Services
Direct Loans                                        200.206.084     084   Credit and Insurance                         206   Mode of Delivery
Direct Transfers to Individuals                     200.205.081     081   State Financial Assistance                   205   Mode of Delivery
Disaster Monitoring and Prediction                  100.104.007     007   Disaster Management                          104   Services for Citizens
Disaster Preparedness and Planning                  100.104.008     008   Disaster Management                          104   Services for Citizens
Disaster Repair and Restore                         100.104.009     009   Disaster Management                          104   Services for Citizens
Earmarked Grants                                    200.207.089     089   Transfers to Local Governments               207   Mode of Delivery
Elementary Secondary and Vocational Education       100.106.015     015   Education                                    106   Services for Citizens


         38e892bc-673c-402d-955f-988b63d925d3.xls                             Page 21 of 42
                                                                                                                                                           FEA
                                                                                                                                                     9/24/2010
Emergency Response                                   100.104.010   010   Disaster Management                     104   Services for Citizens
Employee Performance Management                      400.403.255   255   Human Resource Management               403   Management of Government Resources
Employee Relations                                   400.403.256   256   Human Resource Management               403   Management of Government Resources
Energy Conservation and Preparedness                 100.107.020   020   Energy                                  107   Services for Citizens
Energy Production                                    100.107.022   022   Energy                                  107   Services for Citizens
Energy Resource Management                           100.107.021   021   Energy                                  107   Services for Citizens
Energy Supply                                        100.107.019   019   Energy                                  107   Services for Citizens
Enterprise Architecture                              300.304.103   103   Planning and Budgeting                  304   Support Delivery of Services
Environmental Monitoring and Forecasting             100.108.023   023   Environmental Management                108   Services for Citizens
Environmental Remediation                            100.108.024   024   Environmental Management                108   Services for Citizens
Executive Functions                                  300.315.177   177   General Government                      315   Support Delivery of Services
Facilities Fleet and Equipment management            400.401.119   119   Administrative Management               401   Management of Government Resources
Federal Asset Sales                                  300.307.118   118   Revenue Collection                      307   Support Delivery of Services
Financial Sector Oversight                           100.105.013   013   Economic Development                    105   Services for Citizens
Food and Nutrition Assistance                        100.112.039   039   Income Security                         112   Services for Citizens
Foreign Affairs                                      100.114.041   041   International Affairs and Commerce      114   Services for Citizens
Formula Grants                                       200.207.087   087   Transfers to Local Governments          207   Mode of Delivery
Funds Control                                        400.402.125   125   Financial Management                    402   Management of Government Resources
General Insurance                                    200.206.086   086   Credit and Insurance                    206   Mode of Delivery
General Purpose Data and Statistics                  200.202.070   070   Knowledge Creation and Management       202   Mode of Delivery
General Retirement and Disability                    100.112.036   036   Income Security                         112   Services for Citizens
Global Trade                                         100.114.043   043   International Affairs and Commerce      114   Services for Citizens
Goods Acquisition                                    400.405.143   143   Supply Chain Management                 405   Management of Government Resources
Ground Transportation                                100.118.061   061   Transportation                          118   Services for Citizens
Health Care Administration                           100.110.247   247   Health                                  110   Services for Citizens
Health Care Delivery Services                        100.110.248   248   Health                                  110   Services for Citizens
Health Care Research and Practitioner Education      100.110.249   249   Health                                  110   Services for Citizens
Help Desk Facilities                                 400.401.120   120   Administrative Management               401   Management of Government Resources
Higher Education                                     100.106.016   016   Education                               106   Services for Citizens
Homeownership promotion                              100.101.001   001   Community and Social Services           101   Services for Citizens
Housing Assistance                                   100.112.038   038   Income Security                         112   Services for Citizens
HR Strategy                                          400.403.250   250   Human Resource Management               403   Management of Government Resources
Human Resource Development                           400.403.258   258   Human Resource Management               403   Management of Government Resources
Industry Sector Income Stabilization                 100.105.014   014   Economic Development                    105   Services for Citizens
Information Infrastructure Management                200.203.076   076   Public Goods Creation and Management    203   Mode of Delivery
Information Management                               400.404.142   142   Information and Technology Management   404   Management of Government Resources
Information Security                                 400.404.140   140   Information and Technology Management   404   Management of Government Resources
Information Sharing                                  400.404.262   262   Information and Technology Management   404   Management of Government Resources
Inspections and Auditing                             200.204.077   077   Regulatory Compliance and Enforcement   204   Mode of Delivery
Intellectual Property Protection                     100.105.012   012   Economic Development                    105   Services for Citizens
Intelligence Analysis and Production                 100.113.215   215   Intelligence Operations                 113   Services for Citizens
Intelligence Collection                              100.113.214   214   Intelligence Operations                 113   Services for Citizens
Intelligence Dissemination                           100.113.216   216   Intelligence Operations                 113   Services for Citizens
Intelligence Planning                                100.113.213   213   Intelligence Operations                 113   Services for Citizens
Intelligence Processing                              100.113.264   264   Intelligence Operations                 113   Services for Citizens
International Development and Humanitarian Aid       100.114.042   042   International Affairs and Commerce      114   Services for Citizens
Inventory Control                                    400.405.144   144   Supply Chain Management                 405   Management of Government Resources
IT Infrastructure Maintenance                        400.404.139   139   Information and Technology Management   404   Management of Government Resources
          38e892bc-673c-402d-955f-988b63d925d3.xls                           Page 22 of 42
                                                                                                                                                                FEA
                                                                                                                                                          9/24/2010
Judicial Hearings                                       100.116.051   051   Litigation and Judicial Activities        116   Services for Citizens
Key Asset and Critical Infrastructure Protection        100.111.034   034   Homeland Security                         111   Services for Citizens
Knowledge Dissemination                                 200.202.072   072   Knowledge Creation and Management         202   Mode of Delivery
Labor Relations                                         400.403.228   228   Human Resource Management                 403   Management of Government Resources
Labor Rights Management                                 100.119.065   065   Workforce management                      119   Services for Citizens
Leadership Protection                                   100.115.048   048   Law Enforcement                           115   Services for Citizens
Legal Defense                                           100.116.052   052   Litigation and Judicial Activities        116   Services for Citizens
Legal Investigation                                     100.116.053   053   Litigation and Judicial Activities        116   Services for Citizens
Legal Prosecution and Litigation                        100.116.054   054   Litigation and Judicial Activities        116   Services for Citizens
Legislation Testimony                                   300.303.098   098   Legislative Relations                     303   Support Delivery of Services
Legislation Tracking                                    300.303.097   097   Legislative Relations                     303   Support Delivery of Services
Legislative Functions                                   300.315.176   176   General Government                        315   Support Delivery of Services
Lifecycle Change management                             400.404.137   137   Information and Technology Management     404   Management of Government Resources
Loan Guarantees                                         200.206.085   085   Credit and Insurance                      206   Mode of Delivery
Local Loans                                             200.207.090   090   Transfers to Local Governments            207   Mode of Delivery
Logistics Management                                    400.405.557   557   Supply Chain Management                   405   Management of Government Resources
Management Improvement                                  300.304.107   107   Planning and Budgeting                    304   Support Delivery of Services
Manufacturing                                           200.203.073   073   Public Goods Creation and Management      203   Mode of Delivery
Military Operations                                     200.201.067   067   Direct Services for Citizens              201   Mode of Delivery
Official Information Dissemination                      300.305.109   109   Public Affairs                            305   Support Delivery of Services
Operational Defense                                     100.103.211   211   Defense and Security                      103   Services for Citizens
Organization and Position Management                    400.403.252   252   Human Resource Management                 403   Management of Government Resources
Payments                                                400.402.126   126   Financial Management                      402   Management of Government Resources
Permits and Licensing                                   200.204.079   079   Regulatory Compliance and Enforcement     204   Mode of Delivery
Policy and Guidance Development                         300.306.112   112   Regulatory Development                    306   Support Delivery of Services
Pollution Prevention and Control                        100.108.025   025   Environmental Management                  108   Services for Citizens
Population Health management and Consumer Safety        100.110.246   246   Health                                    110   Services for Citizens
Postal Services                                         100.101.004   004   Community and Social Services             101   Services for Citizens
Product Outreach                                        300.305.110   110   Public Affairs                            305   Support Delivery of Services
Program Evaluation                                      300.301.092   092   Controls and Oversight                    301   Support Delivery of Services
Program Monitoring                                      300.301.093   093   Controls and Oversight                    301   Support Delivery of Services
Project/Competitive Grants                              200.207.088   088   Transfers to Local Governments            207   Mode of Delivery
Property Protection                                     100.115.049   049   Law Enforcement                           115   Services for Citizens
Proposal Development                                    300.303.099   099   Legislative Relations                     303   Support Delivery of Services
Public Comment Tracking                                 300.306.113   113   Regulatory Development                    306   Support Delivery of Services
Public Relations                                        300.305.111   111   Public Affairs                            305   Support Delivery of Services
Public Resources Family and Infrastructure Management   200.203.075   075   Public Goods Creation and Management      203   Mode of Delivery
Record Retention                                        400.404.141   141   Information and Technology Management     404   Management of Government Resources
Recreation Resource Management and Tourism              100.117.058   058   Natural Resources                         117   Services for Citizens
Regulatory Creation                                     300.306.114   114   Regulatory Development                    306   Support Delivery of Services
Reporting and Information                               400.402.129   129   Financial Management                      402   Management of Government Resources
Research and Development                                200.202.069   069   Knowledge Creation and Management         202   Mode of Delivery
Resolution Facilitation                                 100.116.055   055   Litigation and Judicial Activities        116   Services for Citizens
Rule Publication                                        300.306.115   115   Regulatory Development                    306   Support Delivery of Services
Science and Technical Research and Innovation           100.109.026   026   General Science and Innovation            109   Services for Citizens
Security Management                                     400.401.121   121   Administrative Management                 401   Management of Government Resources
Separation Management                                   400.403.257   257   Human Resource Management                 403   Management of Government Resources
Service Recovery                                        300.302.096   096   Internal Risk Management and Mitigation   302   Support Delivery of Services
         38e892bc-673c-402d-955f-988b63d925d3.xls                               Page 23 of 42
                                                                                                                                                                FEA
                                                                                                                                                          9/24/2010
Services Acquisition                                 400.405.146   146   Supply Chain Management                 405   Management of Government Resources
Social Services                                      100.101.003   003   Community and Social Services           101   Services for Citizens
Space Exploration and Innovation                     100.109.027   027   General Science and Innovation          109   Services for Citizens
Space Operations                                     100.118.063   063   Transportation                          118   Services for Citizens
Staff Acquisition                                    400.403.251   251   Human Resource Management               403   Management of Government Resources
Standard Setting / Reporting Guideline Development   200.204.078   078   Regulatory Compliance and Enforcement   204   Mode of Delivery
State Grants non local                               200.205.080   080   State Financial Assistance              205   Mode of Delivery
State Loans                                          200.207.090   090   Transfers to Local Governments          207   Mode of Delivery
Strategic National and Theater Defense               100.103.210   210   Defense and Security                    103   Services for Citizens
Strategic Planning                                   300.304.104   104   Planning and Budgeting                  304   Support Delivery of Services
Subsidies                                            200.205.082   082   State Financial Assistance              205   Mode of Delivery
Substance Control                                    100.115.050   050   Law Enforcement                         115   Services for Citizens
Survivor Compensation                                100.112.040   040   Income Security                         112   Services for Citizens
System and Network Monitoring                        400.404.263   263   Information and Technology Management   404   Management of Government Resources
System Development                                   400.404.136   136   Information and Technology Management   404   Management of Government Resources
System Maintenance                                   400.404.138   138   Information and Technology Management   404   Management of Government Resources
Tactical Defense                                     100.103.212   212   Defense and Security                    103   Services for Citizens
Tax and Fiscal Policy                                300.304.260   260   Planning and Budgeting                  304   Support Delivery of Services
Tax Credits                                          200.205.083   083   State Financial Assistance              205   Mode of Delivery
Taxation Management                                  300.315.180   180   General Government                      315   Support Delivery of Services
Training and Employment                              100.119.064   064   Workforce management                    119   Services for Citizens
Travel                                               400.401.122   122   Administrative Management               401   Management of Government Resources
Unemployment Compensation                            100.112.037   037   Income Security                         112   Services for Citizens
User Fee Collection                                  300.307.117   117   Revenue Collection                      307   Support Delivery of Services
Water Resource Management                            100.117.056   056   Natural Resources                       117   Services for Citizens
Water Transportation                                 100.118.062   062   Transportation                          118   Services for Citizens
Worker Safety                                        100.119.066   066   Workforce management                    119   Services for Citizens
Workforce Planning                                   300.304.106   106   Planning and Budgeting                  304   Support Delivery of Services
Workplace Policy Development and Management          400.401.123   123   Administrative Management               401   Management of Government Resources



Application Servers                                  6.2.873       873   Delivery Servers                              Service Platform and Infrastructure Service Area
Authentication / Single Sign-on                      6.1.860       860   Service Requirements                          Service Access and Delivery Service Area
Certificates / Digital Signatures                    6.3.884       884   Security                                      Component Framework Service Area
Collaboration / Communications                       6.1.852       852   Access Channels                               Service Access and Delivery Service Area
Content Rendering                                    6.3.888       888   User Presentation / Interface                 Component Framework Service Area
Data Exchange                                        6.3.892       892   Data Interchange                              Component Framework Service Area
Data Format / Classification                         6.4.897       897   Interoperability                              Service Interface and Integration Service Area
Data Transformation                                  6.4.899       899   Interoperability                              Service Interface and Integration Service Area
Data Types / Validation                              6.4.898       898   Interoperability                              Service Interface and Integration Service Area
Database                                             6.2.875       875   Database / Storage                            Service Platform and Infrastructure Service Area
Database Connectivity                                6.3.893       893   Data Management                               Component Framework Service Area
Dependent Platform                                   6.2.866       866   Support Platforms                             Service Platform and Infrastructure Service Area
Dynamic Server-Side Display                          6.3.887       887   User Presentation / Interface                 Component Framework Service Area
Embedded Technology Devices                          6.2.878       878   Hardware / Infrastructure                     Service Platform and Infrastructure Service Area
Enterprise Application Integration                   6.4.896       896   Integration                                   Service Interface and Integration Service Area
Extranet                                             6.1.856       856   Delivery Channels                             Service Access and Delivery Service Area
Hosting                                              6.1.861       861   Service Requirements                          Service Access and Delivery Service Area
          38e892bc-673c-402d-955f-988b63d925d3.xls                           Page 24 of 42
                                                                                                                                                        FEA
                                                                                                                                                  9/24/2010
Independent Platform                                 6.2.865       865   Support Platforms                     Service Platform and Infrastructure Service Area
Integrated Development Environment (IDE)             6.2.867       867   Software Engineering                  Service Platform and Infrastructure Service Area
Internet                                             6.1.854       854   Delivery Channels                     Service Access and Delivery Service Area
Intranet                                             6.1.855       855   Delivery Channels                     Service Access and Delivery Service Area
Legislative / Compliance                             6.1.859       859   Service Requirements                  Service Access and Delivery Service Area
Local Area Network (LAN)                             6.2.881       881   Hardware / Infrastructure             Service Platform and Infrastructure Service Area
Media Servers                                        6.2.872       872   Delivery Servers                      Service Platform and Infrastructure Service Area
Middleware                                           6.4.895       895   Integration                           Service Interface and Integration Service Area
Modeling                                             6.2.870       870   Software Engineering                  Service Platform and Infrastructure Service Area
Network Devices / Standards                          6.2.882       882   Hardware / Infrastructure             Service Platform and Infrastructure Service Area
Other Electronic Channels                            6.1.853       853   Access Channels                       Service Access and Delivery Service Area
Peer to Peer (P2P)                                   6.1.857       857   Delivery Channels                     Service Access and Delivery Service Area
Peripherals                                          6.2.879       879   Hardware / Infrastructure             Service Platform and Infrastructure Service Area
Platform Dependent Technologies                      6.3.891       891   Business Logic                        Component Framework Service Area
Platform Independent Technologies                    6.3.890       890   Business Logic                        Component Framework Service Area
Portal Servers                                       6.2.874       874   Delivery Servers                      Service Platform and Infrastructure Service Area
Reporting and Analysis                               6.3.894       894   Data Management                       Component Framework Service Area
Servers / Computers                                  6.2.877       877   Hardware / Infrastructure             Service Platform and Infrastructure Service Area
Service Description / Interface                      6.4.901       901   Interface                             Service Interface and Integration Service Area
Service Discovery                                    6.4.900       900   Interface                             Service Interface and Integration Service Area
Service Transport                                    6.1.863       863   Service Transport                     Service Access and Delivery Service Area
Software Configuration Management                    6.2.868       868   Software Engineering                  Service Platform and Infrastructure Service Area
Static Display                                       6.3.886       886   User Presentation / Interface         Component Framework Service Area
Storage                                              6.2.876       876   Database / Storage                    Service Platform and Infrastructure Service Area
Supporting Network Services                          6.1.862       862   Service Transport                     Service Access and Delivery Service Area
Supporting Security Services                         6.3.885       885   Security                              Component Framework Service Area
Test Management                                      6.2.869       869   Software Engineering                  Service Platform and Infrastructure Service Area
Video Conferencing                                   6.2.883       883   Hardware / Infrastructure             Service Platform and Infrastructure Service Area
Virtual Private Network (VPN)                        6.1.858       858   Delivery Channels                     Service Access and Delivery Service Area
Web Browser                                          6.1.850       850   Access Channels                       Service Access and Delivery Service Area
Web Servers                                          6.2.871       871   Delivery Servers                      Service Platform and Infrastructure Service Area
Wide Area Network (WAN)                              6.2.880       880   Hardware / Infrastructure             Service Platform and Infrastructure Service Area
Wireless / Mobile                                    6.2.864       864   Support Platforms                     Service Platform and Infrastructure Service Area
Wireless / Mobile / Voice                            6.3.889       889   User Presentation / Interface         Component Framework Service Area
Wireless / PDA                                       6.1.851       851   Access Channels                       Service Access and Delivery Service Area



Access Control                                       5.7.761.649   649   Security Management             761   Support Services Domain
Activity-Based Management                            5.6.753.630   630   Financial Management            753   Back Office Services Domain
Ad hoc                                               5.5.745.598   598   Reporting                       745   Business Analytical Services Domain
Alerts and Notifications                             5.1.702.522   522   Customer Preferences            702   Customer Services Domain
Asset Cataloging / Identification                    5.6.754.633   633   Asset/Materials Management      754   Back Office Services Domain
Asset Transfer, Allocation and Maintenance           5.6.754.634   634   Asset/Materials Management      754   Back Office Services Domain
Assistance Request                                   5.1.703.528   528   Customer Initiated Assistance   703   Customer Services Domain
Audio Conferencing                                   5.7.764.670   670   Communication                   764   Support Services Domain
Audit Trail and Capture Analysis                     5.7.761.655   655   Security Management             761   Support Services Domain
Auditing                                             5.6.753.629   629   Financial Management            753   Back Office Services Domain
Awards Management                                    5.6.752.614   614   Human Resources                 752   Back Office Services Domain
          38e892bc-673c-402d-955f-988b63d925d3.xls                           Page 25 of 42
                                                                                                                                                          FEA
                                                                                                                                                    9/24/2010
Balanced Scorecard                                    5.5.744.596   596   Business Intelligence                744   Business Analytical Services Domain
Benefit Management                                    5.6.752.615   615   Human Resources                      752   Back Office Services Domain
Billing and Accounting                                5.6.753.621   621   Financial Management                 753   Back Office Services Domain
Brand Management                                      5.1.701.514   514   Customer Relationship Management     701   Customer Services Domain
Business Rule Management                              5.3.721.541   541   Management of Process                721   Business Management Services Domain
CAD                                                   5.5.742.591   591   Visualization                        742   Business Analytical Services Domain
Call Center Management                                5.1.701.510   510   Customer Relationship Management     701   Customer Services Domain
Career Development and Retention                      5.6.752.612   612   Human Resources                      752   Back Office Services Domain
Case Management                                       5.2.711.531   531   Tracking and Workflow                711   Process Automation Services Domain
Catalog Management                                    5.3.724.551   551   Supply Chain Management              724   Business Management Services Domain
Categorization                                        5.4.733.574   574   Knowledge Management                 733   Digital Asset Services Domain
Certification and Accreditation                       5.7.761.656   656   Security Management                  761   Support Services Domain
Change Management                                     5.3.721.535   535   Management of Process                721   Business Management Services Domain
Classification                                        5.7.763.666   666   Search                               763   Support Services Domain
Classification (Document Management)                  5.4.732.570   570   Document Management                  732   Digital Asset Services Domain
Community Management                                  5.7.764.673   673   Communication                        764   Support Services Domain
Computer / Telephony Integration                      5.7.764.674   674   Communication                        764   Support Services Domain
Computers / Automation Management                     5.6.754.636   636   Asset/Materials Management           754   Back Office Services Domain
Configuration Management                              5.3.721.536   536   Management of Process                721   Business Management Services Domain
Conflict Resolution                                   5.2.711.532   532   Tracking and Workflow                711   Process Automation Services Domain
Contact and Profile Management                        5.1.701.516   516   Customer Relationship Management     701   Customer Services Domain
Content Authoring                                     5.4.731.558   558   Content Management                   731   Digital Asset Services Domain
Content Publishing and Delivery                       5.4.731.561   561   Content Management                   731   Digital Asset Services Domain
Content Review and Approval                           5.4.731.559   559   Content Management                   731   Digital Asset Services Domain
Contingent Workforce Management                       5.6.756.646   646   Human Capital/Workforce Management   756   Back Office Services Domain
Credit/Charge                                         5.6.753.622   622   Financial Management                 753   Back Office Services Domain
Cryptography                                          5.7.761.650   650   Security Management                  761   Support Services Domain
Currency Translation                                  5.6.753.631   631   Financial Management                 753   Back Office Services Domain
Customer Analytics                                    5.1.701.511   511   Customer Relationship Management     701   Customer Services Domain
Customer Feedback                                     5.1.701.518   518   Customer Relationship Management     701   Customer Services Domain
Customer/Account Management                           5.1.701.515   515   Customer Relationship Management     701   Customer Services Domain
Data Classification                                   5.6.751.609   609   Data Management                      751   Back Office Services Domain
Data Cleansing                                        5.6.751.605   605   Data Management                      751   Back Office Services Domain
Data Exchange                                         5.6.751.601   601   Data Management                      751   Back Office Services Domain
Data Integration                                      5.6.755.639   639   Development and Integration          755   Back Office Services Domain
Data Mart                                             5.6.751.602   602   Data Management                      751   Back Office Services Domain
Data Mining                                           5.5.743.592   592   Knowledge Discovery                  743   Business Analytical Services Domain
Data Recovery                                         5.6.751.608   608   Data Management                      751   Back Office Services Domain
Data Warehouse                                        5.6.751.603   603   Data Management                      751   Back Office Services Domain
Debt Collection                                       5.6.753.626   626   Financial Management                 753   Back Office Services Domain
Decision Support and Planning                         5.5.744.597   597   Business Intelligence                744   Business Analytical Services Domain
Demand Forecasting/Management                         5.5.744.595   595   Business Intelligence                744   Business Analytical Services Domain
Digital Rights Management                             5.4.734.582   582   Records Management                   734   Digital Asset Services Domain
Digital Signature Management                          5.7.761.651   651   Security Management                  761   Support Services Domain
Document Classification                               5.4.734.580   580   Records Management                   734   Digital Asset Services Domain
Document Conversion                                   5.4.732.568   568   Document Management                  732   Digital Asset Services Domain
Document Imaging and OCR                              5.4.732.563   563   Document Management                  732   Digital Asset Services Domain
Document Library                                      5.7.762.661   661   Collaboration                        762   Support Services Domain
           38e892bc-673c-402d-955f-988b63d925d3.xls                          Page 26 of 42
                                                                                                                                                    FEA
                                                                                                                                              9/24/2010
Document Referencing                                 5.4.732.564   564   Document Management             732   Digital Asset Services Domain
Document Retirement                                  5.4.734.581   581   Records Management              734   Digital Asset Services Domain
Document Review and Approval                         5.4.732.567   567   Document Management             732   Digital Asset Services Domain
Document Revisions                                   5.4.732.565   565   Document Management             732   Digital Asset Services Domain
Education/Training                                   5.6.752.618   618   Human Resources                 752   Back Office Services Domain
Email                                                5.7.762.659   659   Collaboration                   762   Support Services Domain
Enterprise Application Integration                   5.6.755.638   638   Development and Integration     755   Back Office Services Domain
Event / News Management                              5.7.764.672   672   Communication                   764   Support Services Domain
Expense Management                                   5.6.753.623   623   Financial Management            753   Back Office Services Domain
Extraction and Transformation                        5.6.751.606   606   Data Management                 751   Back Office Services Domain
Facilities Management                                5.6.754.635   635   Asset/Materials Management      754   Back Office Services Domain
FISMA Management and Reporting                       5.7.761.657   657   Security Management             761   Support Services Domain
Forensics                                            5.5.741.586   586   Analysis and Statistics         741   Business Analytical Services Domain
Forms Creation                                       5.7.766.681   681   Forms Management                766   Support Services Domain
Forms Modification                                   5.7.766.682   682   Forms Management                766   Support Services Domain
Governance/Policy Management                         5.3.721.539   539   Management of Process           721   Business Management Services Domain
Graphic/Charting                                     5.5.742.587   587   Visualization                   742   Business Analytical Services Domain
Health and Safety                                    5.6.752.619   619   Human Resources                 752   Back Office Services Domain
Identification and Authentication                    5.7.761.648   648   Security Management             761   Support Services Domain
Imagery                                              5.5.742.588   588   Visualization                   742   Business Analytical Services Domain
Inbound Correspondence Management                    5.2.712.533   533   Routing and Scheduling          712   Process Automation Services Domain
Incident Response                                    5.7.761.654   654   Security Management             761   Support Services Domain
Indexing                                             5.4.732.569   569   Document Management             732   Digital Asset Services Domain
Information Mapping/Taxonomy                         5.4.733.572   572   Knowledge Management            733   Digital Asset Services Domain
Information Retrieval                                5.4.733.571   571   Knowledge Management            733   Digital Asset Services Domain
Information Sharing                                  5.4.733.573   573   Knowledge Management            733   Digital Asset Services Domain
Instant Messaging                                    5.7.764.669   669   Communication                   764   Support Services Domain
Instrumentation and Testing                          5.6.755.640   640   Development and Integration     755   Back Office Services Domain
Internal Controls                                    5.6.753.628   628   Financial Management            753   Back Office Services Domain
Intrusion Detection                                  5.7.761.653   653   Security Management             761   Support Services Domain
Intrusion Prevention                                 5.7.761.652   652   Security Management             761   Support Services Domain
Inventory Management                                 5.3.724.550   550   Supply Chain Management         724   Business Management Services Domain
Invoice/Requisition Tracking and Approval            5.3.724.553   553   Supply Chain Management         724   Business Management Services Domain
Issue Tracking                                       5.7.765.680   680   Systems Management              765   Support Services Domain
Knowledge Capture                                    5.4.733.576   576   Knowledge Management            733   Digital Asset Services Domain
Knowledge Distribution and Delivery                  5.4.733.577   577   Knowledge Management            733   Digital Asset Services Domain
Knowledge Engineering                                5.4.733.575   575   Knowledge Management            733   Digital Asset Services Domain
Legacy Integration                                   5.6.755.637   637   Development and Integration     755   Back Office Services Domain
Library/Storage                                      5.4.732.566   566   Document Management             732   Digital Asset Services Domain
License Management                                   5.7.765.676   676   Systems Management              765   Support Services Domain
Loading and Archiving                                5.6.751.607   607   Data Management                 751   Back Office Services Domain
Logistics and Transportation                         5.3.724.557   557   Supply Chain Management         724   Business Management Services Domain
Mapping/Geospatial/Elevation/GPS                     5.5.742.590   590   Visualization                   742   Business Analytical Services Domain
Mathematical                                         5.5.741.583   583   Analysis and Statistics         741   Business Analytical Services Domain
Meta Data Management                                 5.6.751.604   604   Data Management                 751   Back Office Services Domain
Modeling                                             5.5.743.593   593   Knowledge Discovery             743   Business Analytical Services Domain
Multi-Lingual Support                                5.1.703.527   527   Customer Initiated Assistance   703   Customer Services Domain
Multimedia                                           5.5.742.589   589   Visualization                   742   Business Analytical Services Domain
          38e892bc-673c-402d-955f-988b63d925d3.xls                           Page 27 of 42
                                                                                                                                                         FEA
                                                                                                                                                   9/24/2010
Network Management                                   5.3.722.544   544   Organizational Management            722   Business Management Services Domain
OLAP                                                 5.5.745.600   600   Reporting                            745   Business Analytical Services Domain
Online Help                                          5.1.703.523   523   Customer Initiated Assistance        703   Customer Services Domain
Online Tutorials                                     5.1.703.524   524   Customer Initiated Assistance        703   Customer Services Domain
Ordering/Purchasing                                  5.3.724.552   552   Supply Chain Management              724   Business Management Services Domain
Outbound Correspondence Management                   5.2.712.534   534   Routing and Scheduling               712   Process Automation Services Domain
Partner Relationship Management                      5.1.701.517   517   Customer Relationship Management     701   Customer Services Domain
Pattern Matching                                     5.7.763.667   667   Search                               763   Support Services Domain
Payment/Settlement                                   5.6.753.625   625   Financial Management                 753   Back Office Services Domain
Payroll                                              5.6.753.624   624   Financial Management                 753   Back Office Services Domain
Performance Management                               5.3.723.547   547   Investment Management                723   Business Management Services Domain
Personalization                                      5.1.702.520   520   Customer Preferences                 702   Customer Services Domain
Personnel Administration                             5.6.752.617   617   Human Resources                      752   Back Office Services Domain
Portfolio Management                                 5.3.723.546   546   Investment Management                723   Business Management Services Domain
Precision / Recall Ranking                           5.7.763.665   665   Search                               763   Support Services Domain
Process Tracking                                     5.2.711.530   530   Tracking and Workflow                711   Process Automation Services Domain
Procurement                                          5.3.724.548   548   Supply Chain Management              724   Business Management Services Domain
Product Management                                   5.1.701.513   513   Customer Relationship Management     701   Customer Services Domain
Program/Project Management                           5.3.721.538   538   Management of Process                721   Business Management Services Domain
Property/Asset Management                            5.6.754.632   632   Asset/Materials Management           754   Back Office Services Domain
Quality Management                                   5.3.721.540   540   Management of Process                721   Business Management Services Domain
Query                                                5.7.763.664   664   Search                               763   Support Services Domain
Radiological                                         5.5.741.585   585   Analysis and Statistics              741   Business Analytical Services Domain
Real Time / Chat                                     5.7.764.668   668   Communication                        764   Support Services Domain
Record Linking/Association                           5.4.734.579   579   Records Management                   734   Digital Asset Services Domain
Recruiting                                           5.6.752.610   610   Human Resources                      752   Back Office Services Domain
Remote Systems Control                               5.7.765.677   677   Systems Management                   765   Support Services Domain
Requirements Management                              5.3.721.537   537   Management of Process                721   Business Management Services Domain
Reservations/Registration                            5.1.703.526   526   Customer Initiated Assistance        703   Customer Services Domain
Resource Planning                                    5.6.756.642   642   Human Capital/Workforce Management   756   Back Office Services Domain
Resume Management                                    5.6.752.611   611   Human Resources                      752   Back Office Services Domain
Retirement Management                                5.6.752.616   616   Human Resources                      752   Back Office Services Domain
Returns Management                                   5.3.724.556   556   Supply Chain Management              724   Business Management Services Domain
Revenue Management                                   5.6.753.627   627   Financial Management                 753   Back Office Services Domain
Risk Management                                      5.3.721.542   542   Management of Process                721   Business Management Services Domain
Sales and Marketing                                  5.1.701.512   512   Customer Relationship Management     701   Customer Services Domain
Scheduling                                           5.1.703.529   529   Customer Initiated Assistance        703   Customer Services Domain
Self-Service                                         5.1.703.525   525   Customer Initiated Assistance        703   Customer Services Domain
Shared Calendaring                                   5.7.762.662   662   Collaboration                        762   Support Services Domain
Simulation                                           5.5.743.594   594   Knowledge Discovery                  743   Business Analytical Services Domain
Skills Management                                    5.6.756.643   643   Human Capital/Workforce Management   756   Back Office Services Domain
Smart Documents                                      5.4.733.578   578   Knowledge Management                 733   Digital Asset Services Domain
Software Development                                 5.6.755.641   641   Development and Integration          755   Back Office Services Domain
Software Distribution                                5.7.765.679   679   Systems Management                   765   Support Services Domain
Sourcing Management                                  5.3.724.549   549   Supply Chain Management              724   Business Management Services Domain
Standardized/Canned                                  5.5.745.599   599   Reporting                            745   Business Analytical Services Domain
Storefront/Shopping Cart                             5.3.724.554   554   Supply Chain Management              724   Business Management Services Domain
Strategic Planning and Management                    5.3.723.545   545   Investment Management                723   Business Management Services Domain
          38e892bc-673c-402d-955f-988b63d925d3.xls                          Page 28 of 42
                                                                                                                                                         FEA
                                                                                                                                                   9/24/2010
Structural/Thermal                                   5.5.741.584   584   Analysis and Statistics              741   Business Analytical Services Domain
Subscriptions                                        5.1.702.521   521   Customer Preferences                 702   Customer Services Domain
Surveys                                              5.1.701.519   519   Customer Relationship Management     701   Customer Services Domain
Syndication Management                               5.4.731.562   562   Content Management                   731   Digital Asset Services Domain
System Resource Monitoring                           5.7.765.678   678   Systems Management                   765   Support Services Domain
Tagging and Aggregation                              5.4.731.560   560   Content Management                   731   Digital Asset Services Domain
Task Management                                      5.7.762.663   663   Collaboration                        762   Support Services Domain
Team/Org. Management Allocation                      5.6.756.645   645   Human Capital/Workforce Management   756   Back Office Services Domain
Threaded Discussions                                 5.7.762.660   660   Collaboration                        762   Support Services Domain
Time Reporting                                       5.6.752.613   613   Human Resources                      752   Back Office Services Domain
Travel Management                                    5.6.752.620   620   Human Resources                      752   Back Office Services Domain
Video Conferencing                                   5.7.764.671   671   Communication                        764   Support Services Domain
Virus Protection                                     5.7.761.658   658   Security Management                  761   Support Services Domain
Voice Communications                                 5.7.764.675   675   Communication                        764   Support Services Domain
Warehouse Management                                 5.3.724.555   555   Supply Chain Management              724   Business Management Services Domain
Workforce Acquisition/Optimization                   5.6.756.647   647   Human Capital/Workforce Management   756   Back Office Services Domain
Workforce Directory/Locator                          5.6.756.644   644   Human Capital/Workforce Management   756   Back Office Services Domain
Workgroup/Groupware                                  5.3.722.543   543   Organizational Management            722   Business Management Services Domain




Access                                               1.431         431   Service Accessibility                  1   Customer Results Measurement Area
Accessibility                                        3.463         463   Efficiency                             3   Technology Measurement Area
Accuracy of Service or Product Delivered             1.430         430   Service Quality                        1   Customer Results Measurement Area
Automation                                           1.433         433   Service Accessibility                  1   Customer Results Measurement Area
Availability                                         3.471         471   Reliability and Availability           3   Technology Measurement Area
Complaints                                           2.444         444   Quality                                2   Processes and Activities Measurement Area
Compliance                                           2.449         449   Management and Innovation              2   Processes and Activities Measurement Area
Costs                                                2.436         436   Financial                              2   Processes and Activities Measurement Area
Customer Complaints                                  1.422         422   Customer Benefit                       1   Customer Results Measurement Area
Customer Impact or Burden                            1.423         423   Customer Benefit                       1   Customer Results Measurement Area
Customer Retention                                   1.421         421   Customer Benefit                       1   Customer Results Measurement Area
Customer Satisfaction                                1.420         420   Customer Benefit                       1   Customer Results Measurement Area
Customer Training                                    1.424         424   Customer Benefit                       1   Customer Results Measurement Area
Cycle Time                                           2.441         441   Cycle Time and Timeliness              2   Processes and Activities Measurement Area
Data Reliability and Quality                         3.469         469   Information and Data                   3   Technology Measurement Area
Data Standardization                                 3.467         467   Information and Data                   3   Technology Measurement Area
Data Storage                                         3.470         470   Information and Data                   3   Technology Measurement Area
Delivery Time                                        1.429         429   Timeliness and Responsiveness          1   Customer Results Measurement Area
Efficiency                                           2.440         440   Productivity                           2   Processes and Activities Measurement Area
Errors                                               2.443         443   Quality                                2   Processes and Activities Measurement Area
External Data Sharing                                3.466         466   Information and Data                   3   Technology Measurement Area
Financial Management                                 2.435         435   Financial                              2   Processes and Activities Measurement Area
Frequency and Depth                                  1.426         426   Service Coverage                       1   Customer Results Measurement Area
Functionality                                        3.458         458   Quality Assurance                      3   Technology Measurement Area
Innovation and Improvement                           2.452         452   Management and Innovation              2   Processes and Activities Measurement Area
          38e892bc-673c-402d-955f-988b63d925d3.xls                          Page 29 of 42
                                                                                                                                                  FEA
                                                                                                                                            9/24/2010
Integration                                          1.434       434   Service Accessibility            1    Customer Results Measurement Area
Internal Data Sharing                                3.468       468   Information and Data             3    Technology Measurement Area
Interoperability                                     3.462       462   Efficiency                       3    Technology Measurement Area
IT Composition                                       3.459       459   Quality Assurance                3    Technology Measurement Area
IT Contribution to Process, Customer, or Mission     3.475       475   Effectiveness                    3    Technology Measurement Area
Knowledge Management                                 2.451       451   Management and Innovation        2    Processes and Activities Measurement Area
Licensing Costs                                      3.454       454   Technology Costs                 3    Technology Measurement Area
Load Levels                                          3.464       464   Efficiency                       3    Technology Measurement Area
New Customers and Market Penetration                 1.425       425   Service Coverage                 1    Customer Results Measurement Area
Operations and Maintenance Costs                     3.456       456   Technology Costs                 3    Technology Measurement Area
Overall Costs                                        3.453       453   Technology Costs                 3    Technology Measurement Area
Participation                                        2.447       447   Management and Innovation        2    Processes and Activities Measurement Area
Planning                                             2.437       437   Financial                        2    Processes and Activities Measurement Area
Policies                                             2.448       448   Management and Innovation        2    Processes and Activities Measurement Area
Privacy                                              2.446       446   Security and Privacy             2    Processes and Activities Measurement Area
Productivity                                         2.439       439   Productivity                     2    Processes and Activities Measurement Area
Reliability                                          3.472       472   Reliability and Availability     3    Technology Measurement Area
Response Time                                        1.428       428   Timeliness and Responsiveness    1    Customer Results Measurement Area
Risk                                                 2.450       450   Management and Innovation        2    Processes and Activities Measurement Area
Savings and Cost Avoidance                           2.438       438   Financial                        2    Processes and Activities Measurement Area
Security                                             2.445       445   Security and Privacy             2    Processes and Activities Measurement Area
Service Availability                                 1.432       432   Service Accessibility            1    Customer Results Measurement Area
Service Efficiency                                   1.427       427   Service Coverage                 1    Customer Results Measurement Area
Standards Compliance and Deviations                  3.460       460   Quality Assurance                3    Technology Measurement Area
Support Costs                                        3.455       455   Technology Costs                 3    Technology Measurement Area
System Response Time                                 3.461       461   Efficiency                       3    Technology Measurement Area
Technology Improvement                               3.465       465   Efficiency                       3    Technology Measurement Area
Timeliness                                           2.442       442   Cycle Time and Timeliness        2    Processes and Activities Measurement Area
Training and User Costs                              3.457       457   Technology Costs                 3    Technology Measurement Area
User Requirements                                    3.474       474   Effectiveness                    3    Technology Measurement Area
User Satisfaction                                    3.473       473   Effectiveness                    3    Technology Measurement Area


Business Context                                             7.1.1     Information Management          7.1
Core DRM Elements                                            7.2.1     Information Exchange            7.2
Data Element Definition                                      7.3.1     Information Architecture        7.3
Data Exchange Requirements                                   7.2.5     Information Exchange            7.2
Data Groups                                                  7.3.3     Information Architecture        7.3
Data Patterns                                                7.2.4     Information Exchange            7.2
Data Standardization Requirements                            7.1.5     Information Management          7.1
Data Structures                                              7.3.5     Information Architecture        7.3
Federated Data Classifications                               7.2.3     Information Exchange            7.2
Information Categories                                       7.3.2     Information Architecture        7.3
Information Exchange Package                                 7.2.2     Information Exchange            7.2
Information Indexing                                         7.1.3     Information Management          7.1
Metadata Requirements                                        7.2.6     Information Exchange            7.2
Process-based Attributes                                     7.3.4     Information Architecture        7.3
Security of Data                                             7.1.4     Information Management          7.1
          38e892bc-673c-402d-955f-988b63d925d3.xls                         Page 30 of 42
                                                                                                FEA
                                                                                          9/24/2010
Use of DRM in EA                                   7.1.2   Information Management   7.1




        38e892bc-673c-402d-955f-988b63d925d3.xls              Page 31 of 42
                                                                         FEA
                                                                   9/24/2010
1st #       OCIO#       Model
   100   1.10.1       BRM
   400   4.5.1        BRM
   200   2.4.3        BRM
   100   1.17.4       BRM
   100   1.18.1       BRM
   400   4.5.5        BRM
   400   4.2.5        BRM
   100   1.11.1       BRM
   300   3.4.8        BRM
   300   3.4.5        BRM
   300   3.4.1        BRM
   100   1.5.1        BRM
   300   3.4.2        BRM
   100   1.11.3       BRM
   300   3.8.1        BRM
   300   3.8.5        BRM
   300   3.8.4        BRM
   300   3.8.7        BRM
   100   1.15.3       BRM
   200   2.2.2        BRM
   400   4.5.4        BRM
   100   1.1.2        BRM
   400   4.2.4        BRM
   300   3.3.4        BRM
   100   1.17.2       BRM
   200   2.5.2        BRM
   300   3.2.1        BRM
   300   3.2.2        BRM
   300   3.1.1        BRM
   400   4.5.7        BRM
   100   1.15.4       BRM
   100   1.15.1       BRM
   100   1.2.1        BRM
   100   1.15.2       BRM
   100   1.2.2        BRM
   100   1.6.4        BRM
   100   1.6.3        BRM
   300   3.5.1        BRM
   300   3.7.1        BRM
   200   2.1.3        BRM
   200   2.3.2        BRM
   100   1.4.1        BRM
   100   1.4.2        BRM
   100   1.4.3        BRM
   200   2.7.3        BRM
   100   1.6.1        BRM

        38e892bc-673c-402d-955f-988b63d925d3.xls   Page 32 of 42
                                                                   FEA
                                                             9/24/2010
100   1.4.4     BRM
400   4.2.6     BRM
400   4.2.7     BRM
100   1.7.2     BRM
100   1.7.4     BRM
100   1.7.3     BRM
100   1.7.1     BRM
300   3.4.3     BRM
100   1.8.1     BRM
100   1.8.2     BRM
300   3.8.3     BRM
400   4.3.1     BRM
300   3.7.3     BRM
100   1.5.4     BRM
100   1.12.4    BRM
100   N/A       BRM
200   2.7.1     BRM
400   4.5.2     BRM
200   2.1.1     BRM
200   2.4.2     BRM
100   1.12.1    BRM
100   1.14.1    BRM
400   4.1.1     BRM
100   1.18.2    BRM
100   1.10.3    BRM
100   1.10.4    BRM
100   1.10.5    BRM
400   4.3.2     BRM
100   1.6.2     BRM
100   1.1.1     BRM
100   1.12.3    BRM
400   4.2.1     BRM
400   4.2.10    BRM
100   1.5.2     BRM
200   2.5.4     BRM
400   4.4.7     BRM
400   4.4.5     BRM
400   4.4.8     BRM
200   2.6.1     BRM
100   1.5.3     BRM
100   1.13.3    BRM
100   1.13.2    BRM
100   1.13.4    BRM
100   1.13.1    BRM
100   N/A       BRM
100   N/A       BRM
400   4.1.2     BRM
400   4.4.4     BRM
  38e892bc-673c-402d-955f-988b63d925d3.xls   Page 33 of 42
                                                                   FEA
                                                             9/24/2010
100   1.16.1    BRM
100   1.11.2    BRM
200   2.4.4     BRM
400   4.2.8     BRM
100   1.19.2    BRM
100   1.15.5    BRM
100   1.16.2    BRM
100   1.16.3    BRM
100   1.16.4    BRM
300   3.3.2     BRM
300   3.3.1     BRM
300   3.8.2     BRM
400   4.4.1     BRM
200   2.1.2     BRM
200   2.7.4     BRM
400   4.1.3     BRM
300   3.4.7     BRM
200   2.5.1     BRM
200   2.2.1     BRM
300   3.5.2     BRM
100   1.3.2     BRM
400   4.2.3     BRM
400   4.5.3     BRM
200   2.6.3     BRM
300   3.6.1     BRM
100   1.8.3     BRM
100   1.10.2    BRM
100   N/A       BRM
300   3.5.3     BRM
300   3.1.2     BRM
300   3.1.3     BRM
200   2.7.2     BRM
100   1.15.6    BRM
300   3.3.3     BRM
300   3.6.2     BRM
300   3.5.4     BRM
200   2.5.3     BRM
400   4.4.6     BRM
100   1.17.3    BRM
300   3.6.3     BRM
400   4.5.6     BRM
200   2.4.1     BRM
100   1.16.5    BRM
300   3.6.4     BRM
100   1.9.1     BRM
400   4.3.3     BRM
400   4.2.9     BRM
300   3.2.3     BRM
  38e892bc-673c-402d-955f-988b63d925d3.xls   Page 34 of 42
                                                                   FEA
                                                             9/24/2010
400   4.1.4           BRM
100   1.1.3           BRM
100   1.9.2           BRM
100   1.18.4          BRM
400   4.2.2           BRM
200   2.6.2           BRM
200   2.3.1           BRM
200   2.7.4           BRM
100   1.3.1           BRM
300   3.4.4           BRM
200   2.3.3           BRM
100   1.15.7          BRM
100   1.12.5          BRM
400   4.4.9           BRM
400   4.4.2           BRM
400   4.4.3           BRM
100   1.3.3           BRM
300   3.4.9           BRM
200   2.3.4           BRM
300   3.8.6           BRM
100   1.19.1          BRM
400   4.3.4           BRM
100   1.12.2          BRM
300   3.7.2           BRM
100   1.17.1          BRM
100   1.18.3          BRM
100   1.19.3          BRM
300   3.4.6           BRM
400   4.3.5           BRM


6.2        4.14.873   TRM
6.1         2.8.860   TRM
6.3         1.5.884   TRM
6.1         2.6.852   TRM
6.3         1.4.888   TRM
6.3         1.2.892   TRM
6.4        3.12.897   TRM
6.4        3.12.899   TRM
6.4        3.12.898   TRM
6.2        4.13.875   TRM
6.3         1.3.893   TRM
6.2        4.17.866   TRM
6.3         1.4.887   TRM
6.2        4.15.878   TRM
6.4        3.10.896   TRM
6.1         2.7.856   TRM
6.1         2.8.861   TRM
  38e892bc-673c-402d-955f-988b63d925d3.xls   Page 35 of 42
                                                                   FEA
                                                             9/24/2010
6.2       4.17.865   TRM
6.2       4.16.867   TRM
6.1        2.7.854   TRM
6.1        2.7.855   TRM
6.1        2.8.859   TRM
6.2       4.15.881   TRM
6.2       4.14.872   TRM
6.4       3.10.895   TRM
6.2       4.16.870   TRM
6.2       4.15.882   TRM
6.1        2.6.853   TRM
6.1        2.7.857   TRM
6.2       4.15.879   TRM
6.3        1.1.891   TRM
6.3        1.1.890   TRM
6.2       4.14.874   TRM
6.3        1.3.894   TRM
6.2       4.15.877   TRM
6.4       3.11.901   TRM
6.4       3.11.900   TRM
6.1        2.9.863   TRM
6.2       4.16.868   TRM
6.3        1.4.886   TRM
6.2       4.13.876   TRM
6.1        2.9.862   TRM
6.3        1.5.885   TRM
6.2       4.16.869   TRM
6.2       4.15.883   TRM
6.1        2.7.858   TRM
6.1        2.6.850   TRM
6.2       4.14.871   TRM
6.2       4.15.880   TRM
6.2       4.17.864   TRM
6.3        1.4.889   TRM
6.1        2.6.851   TRM


5.7   76.761.649     SRM
5.6   75.753.630     SRM
5.5   74.745.598     SRM
5.1   70.702.522     SRM
5.6   75.754.633     SRM
5.6   75.754.634     SRM
5.1   70.703.528     SRM
5.7   76.764.670     SRM
5.7   76.761.655     SRM
5.6   75.753.629     SRM
5.6   75.752.614     SRM
  38e892bc-673c-402d-955f-988b63d925d3.xls   Page 36 of 42
                                                                   FEA
                                                             9/24/2010
5.5   74.744.596   SRM
5.6   75.752.615   SRM
5.6   75.753.621   SRM
5.1   70.701.514   SRM
5.3   72.721.541   SRM
5.5   74.742.591   SRM
5.1   70.701.510   SRM
5.6   75.752.612   SRM
5.2   71.711.531   SRM
5.3   72.724.551   SRM
5.4   73.733.574   SRM
5.7   76.761.656   SRM
5.3   72.721.535   SRM
5.7   76.763.666   SRM
5.4   73.732.570   SRM
5.7   76.764.673   SRM
5.7   76.764.674   SRM
5.6   75.754.636   SRM
5.3   72.721.536   SRM
5.2   71.711.532   SRM
5.1   70.701.516   SRM
5.4   73.731.558   SRM
5.4   73.731.561   SRM
5.4   73.731.559   SRM
5.6   75.756.646   SRM
5.6   75.753.622   SRM
5.7   76.761.650   SRM
5.6   75.753.631   SRM
5.1   70.701.511   SRM
5.1   70.701.518   SRM
5.1   70.701.515   SRM
5.6   75.751.609   SRM
5.6   75.751.605   SRM
5.6   75.751.601   SRM
5.6   75.755.639   SRM
5.6   75.751.602   SRM
5.5   74.743.592   SRM
5.6   75.751.608   SRM
5.6   75.751.603   SRM
5.6   75.753.626   SRM
5.5   74.744.597   SRM
5.5   74.744.595   SRM
5.4   73.734.582   SRM
5.7   76.761.651   SRM
5.4   73.734.580   SRM
5.4   73.732.568   SRM
5.4   73.732.563   SRM
5.7   76.762.661   SRM
  38e892bc-673c-402d-955f-988b63d925d3.xls   Page 37 of 42
                                                                   FEA
                                                             9/24/2010
5.4   73.732.564   SRM
5.4   73.734.581   SRM
5.4   73.732.567   SRM
5.4   73.732.565   SRM
5.6   75.752.618   SRM
5.7   76.762.659   SRM
5.6   75.755.638   SRM
5.7   76.764.672   SRM
5.6   75.753.623   SRM
5.6   75.751.606   SRM
5.6   75.754.635   SRM
5.7   76.761.657   SRM
5.5   74.741.586   SRM
5.7   76.766.681   SRM
5.7   76.766.682   SRM
5.3   72.721.539   SRM
5.5   74.742.587   SRM
5.6   75.752.619   SRM
5.7   76.761.648   SRM
5.5   74.742.588   SRM
5.2   71.712.533   SRM
5.7   76.761.654   SRM
5.4   73.732.569   SRM
5.4   73.733.572   SRM
5.4   73.733.571   SRM
5.4   73.733.573   SRM
5.7   76.764.669   SRM
5.6   75.755.640   SRM
5.6   75.753.628   SRM
5.7   76.761.653   SRM
5.7   76.761.652   SRM
5.3   72.724.550   SRM
5.3   72.724.553   SRM
5.7   76.765.680   SRM
5.4   73.733.576   SRM
5.4   73.733.577   SRM
5.4   73.733.575   SRM
5.6   75.755.637   SRM
5.4   73.732.566   SRM
5.7   76.765.676   SRM
5.6   75.751.607   SRM
5.3   72.724.557   SRM
5.5   74.742.590   SRM
5.5   74.741.583   SRM
5.6   75.751.604   SRM
5.5   74.743.593   SRM
5.1   70.703.527   SRM
5.5   74.742.589   SRM
  38e892bc-673c-402d-955f-988b63d925d3.xls   Page 38 of 42
                                                                   FEA
                                                             9/24/2010
5.3   72.722.544   SRM
5.5   74.745.600   SRM
5.1   70.703.523   SRM
5.1   70.703.524   SRM
5.3   72.724.552   SRM
5.2   71.712.534   SRM
5.1   70.701.517   SRM
5.7   76.763.667   SRM
5.6   75.753.625   SRM
5.6   75.753.624   SRM
5.3   72.723.547   SRM
5.1   70.702.520   SRM
5.6   75.752.617   SRM
5.3   72.723.546   SRM
5.7   76.763.665   SRM
5.2   71.711.530   SRM
5.3   72.724.548   SRM
5.1   70.701.513   SRM
5.3   72.721.538   SRM
5.6   75.754.632   SRM
5.3   72.721.540   SRM
5.7   76.763.664   SRM
5.5   74.741.585   SRM
5.7   76.764.668   SRM
5.4   73.734.579   SRM
5.6   75.752.610   SRM
5.7   76.765.677   SRM
5.3   72.721.537   SRM
5.1   70.703.526   SRM
5.6   75.756.642   SRM
5.6   75.752.611   SRM
5.6   75.752.616   SRM
5.3   72.724.556   SRM
5.6   75.753.627   SRM
5.3   72.721.542   SRM
5.1   70.701.512   SRM
5.1   70.703.529   SRM
5.1   70.703.525   SRM
5.7   76.762.662   SRM
5.5   74.743.594   SRM
5.6   75.756.643   SRM
5.4   73.733.578   SRM
5.6   75.755.641   SRM
5.7   76.765.679   SRM
5.3   72.724.549   SRM
5.5   74.745.599   SRM
5.3   72.724.554   SRM
5.3   72.723.545   SRM
  38e892bc-673c-402d-955f-988b63d925d3.xls   Page 39 of 42
                                                                   FEA
                                                             9/24/2010
5.5   74.741.584   SRM
5.1   70.702.521   SRM
5.1   70.701.519   SRM
5.4   73.731.562   SRM
5.7   76.765.678   SRM
5.4   73.731.560   SRM
5.7   76.762.663   SRM
5.6   75.756.645   SRM
5.7   76.762.660   SRM
5.6   75.752.613   SRM
5.6   75.752.620   SRM
5.7   76.764.671   SRM
5.7   76.761.658   SRM
5.7   76.764.675   SRM
5.3   72.724.555   SRM
5.6   75.756.647   SRM
5.6   75.756.644   SRM
5.3   72.722.543   SRM




                   PRM
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                                                                 FEA
                                                           9/24/2010
              PRM
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              DRM
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                                                                 FEA
                                                           9/24/2010
              DRM




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