Integration of E-learning in the Australian Electricity Supply

Document Sample
Integration of E-learning in the Australian Electricity Supply Powered By Docstoc
					Integration of E-learning in the
Australian Electricity Supply Industry
Transmission & Distribution sector
  Online Conference
  16 June 2010

  Mr Tom Emeleus
  Ms Michelle Ellis
Industry Sector
  Electricity Supply Industry –
  Transmission & Distribution
  Sector (ESI-T&D)

Industry Sector Definition
  The ESI-T&D Sector covers the
  transmission and distribution of
  electricity via overhead and
  underground lines.

Characteristics of the Industry

•   The ESI-T&D sector is highly technical, regulated
    and continually changing.
•   Ongoing workforce development and training is
    essential for ensuring the safety of industry
    operatives, community members and company
    infrastructure and assets.
•   However, the sector is currently suffering severe
    skill shortages, most notably in the area of
    experienced trades people, mentors and
    technical trainers.
Why e-learning?
In this environment, e-learning can positively contribute to the:
•   Quality of training; producing consistently better and more
    nationally consistent training outcomes.
•   Making the best use of the limited number of trainers and
    mentors available.
•   Equity of access for trainees; allowing training to be
    obtained when and where it is needed, regardless of time
    of day or location. This is particularly important in
    geographically disbursed operations typical of the ESI-T&D
•   Cost effectiveness.
•   Public benefit.
                                Objectives       (over 3 years)

1.   Establish and promote a national model for
     cross-sector collaboration for the development
     of e-learning resources.
2.   Prove the viability of the model through the
     cooperative development and implementation
     of e-learning resources to support industry
3.   Develop a comprehensive plan for continuing
     the integration of e-learning in the industry’s
     training regimes post this Framework project.

                                        Year 1 Results
 Establish a National Collaborative Model
•   In 2008 the 3 NSW Distributors began informal
    discussions regarding ‘e-learning’

•   In Dec 2008, at the request of industry, EE-Oz established
    a cross-sector Blended Learning Standing Committee
    (comprising of representatives from the 4 industry sectors
    under EE-Oz Coverage) to guide industry in integrating
    Blended Learning into its training programs.

•   In Feb 2009, the information ESI group was invited to
    become a formal consultative committee to the BLSC and
    extend its membership to ensure national coverage.

                                            Year 1 Results
•   The ESI Blended Learning Consultative Committee now
    includes over 40 members and representation from:

    •   All 13 major Australian ESI Distribution organisations (in
        all States and Territories)
    •   2 ESI Transmission organisations
    •   1 Rail organisation
    •   1 sector of Defence - Navy
    •   Representation from RTOs supporting these
                                        Year 1 Results
 Prove the viability of the model through the
    cooperative development and implementation
    of e-learning resources to support industry

•   Given the size of the ESI BLCC it was decided that a
    smaller Working Group should be established to oversee
    the development of the first e-learning resource.

•   The ESI BLWG was established, comprising BLCC
    members, substation technical SMEs, e-learning resource
    development SMEs & the contracted resource developer,
                                            Year 1 Results
•   The resource was built cooperatively to support the Cert IV
    Substations qualification in the UET09 Training Package.

•   The resource ‘Introduction to Circuit Breakers’ directly maps
    to UETTDRSB04B but also supports UETDRSB10 &

•   Cooperation between members to achieve a resource useful
    to all involved:
    •   Consideration & agreement of topics to be addressed
    •   Development of a ‘Specifications Document’ to guide the
        resource’s development by Electrain
    •   Provision of content – hardcopy training materials
    •   Provision of SMEs to work with Electrain consultant
    •   Feedback throughout the resource’s development
    •   Trialing by EnergyAustralia & Country Energy
                                             Year 1 Results
Results against agreed deliverables
    Agreed Deliverable               Actual accomplishment
   An additional 100 industry    Industry has reported that 1804
    operatives using e-learning   sub-stations operatives were
    to support substations        trained via e-learning in 2009.
   An additional 4 industry      6 industry organisations have
    employers using e-learning    confirmed their intention to
    to support substations        implement the resource in
    training                      2009/10
                                  3 organisations are considering
                                  implementing the resource in
                                  Others are not yet ready to
                                  implement the resource.
                                    Goals – Year 2*

•   Refinement of the collaborative model & 1st
    resource based on Year 1 outcomes.

•   Increased industry engagement & up-take.

•   Production, trial and roll-out of 2nd resource under
    revised arrangements.

                                        Goals – Year 2*
•   Refinement of the collaborative model & 1st
    resource based on Year 1 outcomes.
•   Increased industry engagement & up-take.

This year, the project will also seek to broaden the
involvement of industry through EE-Oz’s industry-specific
NTAG & sector-specific TAC structures.

Discussions were held at NTAG/TAC Meetings - week of 17th

NTAG & TAC members have committed to providing input,
particularly identifying priorities for resource development.

                                               Goals – Year 2*
•   Production, trial and roll-out of 2nd resource under
    revised arrangements.
    In considering the outcomes of the 1st year and 2009
    industry developments, the BLCC identified the following:
       A broader range of contractors should be given the opportunity
        to tender for the development of the 2nd resource.

       The 2nd resource should incorporate more advanced e-learning

       The topic area(s) chosen for the 2nd resource should be well
        supported by existing hardcopy materials to allow the
        contractor to concentrate on producing a true e-learning
        resource, rather than generating content.

       The resource should support ‘high traffic’ units.
                                           Goals – Year 2*
In 2009, the ESI Industry cooperatively developed a suite of
‘Refresher Training Units of Competency’

The Units are:

UETTDRRF01A        Apply ESI safety rules, codes of practice and
                   procedures for work on or near electrical apparatus
UETTDRRF02A        Perform pole top rescue
UETTDRRF03A        Perform EWP rescue
UETTDRRF04A        Perform tower rescue
UETTDRRF05A        Perform rescue from switchyard structures at heights
UETTDRRF06A        Perform rescue from a live LV panel
UETTDRRF07A        Perform cable pit/trench/excavation rescue
UETTDRRF08A        Perform EWP controlled descent escape
UETTDRRF09A        Access procedures to work on or near electrical
                   network infrastructure
UETTDRRF10A        Provide first aid in an ESI environment
So going back to the collaborative model…
The BLCC membership has agreed that :

•   Given the importance of the Refresher Training Units to the
    industry, the 2nd year resource should be developed to support the
    common components within the suite.

•   Representatives from the BLCC would draft the RFT and
    associated documentation. Tenders closed on 11 June 2010.
    Representatives from the BLCC are evaluating the Tenders.

•   Representatives from the BLCC will work with the successful
    tenderer to develop the 2nd resource.

•   BLCC, NTAG & TAC Members will be involved in the trial & roll-out
…and to achieving whole of industry change…
•   Partnering models:
     – Enterprise RTOs
     – Private and Public RTO partnerships with industry

•   Using this project to prove the concept by aligning blended
    learning to a common need:
     – Newly developed Qualifications/Skill Sets in the National Training
     – Common industry need for efficient, effective and flexible delivery
     – Focus on solid instructions design and quality resources

•   Levering off existing industry networks to create a framework for
    collaboration in blended Learning (BLSC, BLCC, NTAG, TACs)

•   Overcoming challenges cooperatively.

                                                Goals – Year 3
The 3rd year of the Project will involve:
•   Continued model and resource refinement & implementation
•   Development of a comprehensive plan for the ongoing
    integration of e-learning in the industry post-project:
        - Resources to be developed, by whom, what subjects?
        - Resource Production Plan (timelines)
        - Repository arrangements – QA, Sharing arrangements
        NB: This is already starting to occur, purely through industry
        members building relationships through involvement in the

•   >/= 30 Organisations involved by the end of the project (incl.
    Distribution, Transmission, Generation & Rail orgs, industry
    contractors and their RTO partners).