Printable Medical Records Request Form - PowerPoint

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					 Air Reserve Personnel Center
Air Force Reserve Command
     Integrity - Service - Excellence




                           Air Reserve
                      Personnel Center
                                (ARPC)
                Mission and Hot Topics




           This briefing is UNCLASSIFIED
                                             UNCLASSIFIED


                        Overview


       Who is ARPC?
       Customer Service Provided
       Hot Topics




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                    Air Reserve Component Personnel                          UNCLASSIFIED


                              Management



                                                      Director, ANG
                                                 Lt Gen Harry M. Wyatt III
                                                        Pentagon

                                             HQ Air Force Reserve/
                                               AFRC Commander
      ARPC Commander                      Lt Gen Charles E. Stenner Jr.
  Brig Gen Kevin E. Pottinger                       Robins
            Denver




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               The ARPC Mission



                   Dedicated
                 Professionals
                Serving Citizen
                   Airmen to
                  Sustain the
                  Total Force

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                           ARPC Workforce

    Military                          154
     ART          2
     Regular     55
     ANG/Res AGR 97

    Civilians                         213

    Contractors                       233

    Total                             600

                Most civilians are GS-5, military personnel technicians
                   Includes full time Air National Guard positions

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                         ARPC Customer Base




                                ANG/Reserve/Retired Total: 970.7 K
MILPDS data - as of 31 Mar 10
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          Customer Service Provided to Guardsmen

 Air National Guard
         Officer Promotion Selection Board
         Master Records (ARMS)
         Entitlements
         Assign
         Point History (PCARS)
         Policy Implementation
         Military Service Dates Changes/Corrections online
         ANG Duty History Changes/Corrections online
         Retirement Point Corrections online
         Retirement Applications online
                                                              108.5 K
         Evaluations online
         Non-Pay Points online
         Separations online

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               Customer Service Provided to Retired            UNCLASSIFIED



                          Guardsmen
 Reserve - Retired Awaiting Pay – (under age 60)
        Mobilization
        Policy Implementation
        Computer records
                                        432.4K
        Benefits and counseling
                                                          248.1K
        Master records                           61.8K


 Active Duty - Retired Under Age 60
      Mobilization
      Survey & Update Data
      Policy Implementation


 Active Duty/Reserve - Retired Over Age 60
      Computer records

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          Hot Topics
Air Force Reserve Command
     Integrity - Service - Excellence

           Interactive Web


                         FY 10 Legislation


         New Post 9-11 GI Bill
                                           e-Records
 Points for SEJPME

   Retroactive Stop Loss Special Pay

           This briefing is UNCLASSIFIED
                                                                      UNCLASSIFIED


           Public Web Site: www.arpc.afrc.af.mil
                         Today’s Briefing slides are on our website
                        under Library: Guard and Reserve Briefings




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                  We are focused on achieving the
                 Total Force Service Delivery Model
                     Personnel Services Delivery

                              Tomorrow
                              Yesterday
Log into the
Single Access                    Self Service
Portal
                                                         Click

Call Service                  Telephone / Email
Center                                                   Talk

Walk into the                     In Person
Service Center                                           Walk


                       Improved Information Technology

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               Virtual Personnel Center – Guard and
                                                                    UNCLASSIFIED



                             Reserve
       ARPC’s State-of-the-Art Contact Center provides guidance,
        assistance, and personnel actions to Reserve members from
        virtually anywhere
          View question/answers online
          Send an E-mail
          Make a phone call

       Log on: https://arpc.afrc.af.mil/ or
        E-Mail: arpc.contactcenter@arpc.denver.af.mil
          24/7/365

       Pick up the phone: 1-800-525-0102 or DSN 926-6528
          0600-1800 (MT) Monday-Friday
          0800-1600 (MT) 1st 2nd and 3rd Saturday of each month

       1-800-525-0102 is the Total Force shared number


                              Now CAC Enabled
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               Virtual Personnel Contact Center –            UNCLASSIFIED



                Guard and Reserve Serving You
                                                            Create a
                                                            personal
                                                            account




                                                Benefits to You
                                              Receive information
                                              through e-mail
                                              Conduct Self-service
                                              transactions
                                              Request documents


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               Virtual Personnel Center – Guard and     UNCLASSIFIED



                   Reserve On-Line – Dashboard




                            Conduct your self-service
                            transactions through the
                                  Dashboard




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                  Dashboard

  Select ANG
   Shield




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                   vMPF versus
          vMPF
   Emergency Data Form (93)      Immediately Print 20 Year Letter
   Change Address                Complete Letter to Board – Officers
   View Points                   Receive Post Board Counseling – Officers
   View Duty History             Apply for Retirement
   View Awards & Decs            Request Copies of Documents
   Initiate DD 214 worksheet     Correct Points
   Update CEI                    Immediately Print Mortgage Letter
                                  Request Copy of DD 214
 …built for Active Duty – most    Request Awards & Decs
 items are view for reservists
                                  Update & reminder for CEI
                                  Processing EPR/OPR
                                  Update Duty History
                                  Process Separation - Guard
                   …interactive and online services for Guard & Reserve
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                     e-Records – The Way Ahead…
  ANG and AF are digitizing all paper records
        No paper records will be kept at Units, AFPC or ARPC

  ANG records currently being converted/scanned
        Projected Completion Date – Spring 2011
        Images stored in Automated Record Management System
           (ARMS)

  You will access your record through the AF Portal
        Access problems: http://www.arpc.afrc.af.mil/questions
                Click on e-records




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                    e-Records – Why Go Electronic

       Eliminate paper records maintained at units
                Eliminate lost files/misfiles
                No paper filing
                Decreased manpower for files maintenance

       Eliminate physical transfers of the record
                No records “lost” in the mail
                No waiting for records to arrive
                Quicker access to records – simple electronic
                 transaction




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                        Points for SEJPME
   Retirement points will soon be awarded for Senior
    Enlisted Joint Professional Military Education (SEJPME)
    Distance Program

   E-6 through E-9 will be awarded retirement points for
    the following course:
               Number    Course                            Retirement Points
               SEJPME    Senior Enlisted Joint                    13
                         Professional Military Education


   If you previously took the course, contact ARPC to get
    the points credited



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                Retroactive Stop Loss Special Pay
  Established by 2009 Supplemental Appropriations Act
        For members who had applied for retirement/separation and were
        stopped from retiring/separating due to STOP LOSS
        $500 for each month to eligible members who were stop lossed
        Retroactive to 9/11/2001
        Claim must be submitted between 10/21/2009 and 10/20/2010

  Periods of Stop Loss since 9/11/2001
        OEF: 22 Sep 2001 - 1 Aug 2002
        OIF: 2 May 2003 - 23 Jun 2003


  To apply:
        Submit claim form to ARPC via vPC-GR, email or mail/fax
        Claims instructions available on ARPC website

               For more information call ARPC Contact Center at:
                                 1-800-525-0102
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                                              UNCLASSIFIED




                     New GI Bill
               Post 9/11 Education Program,
                         Chapter 33




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                        New GI Bill - What is it?
      Requires minimum 90 days active cumulative since
       11 Sep 2001 other than basic training/IADT/annual tours
            ANG: Title 10
            40% for 90 days but less than 6 months - up to 100% with 3 years of AD
             service
      Pays:
              Tuition/fees capped at most expensive state school
              Housing allowance at rate of SSgt with dependents
              Annual stipend of $1000 for books/supplies
              36 academic months
      Can be used for:
            Degree programs only - In-residence study, distance learning,
             undergraduate and advanced degree classes, enrolled in after 1 Aug
             2009
      If you qualify for the New GI Bill you may be eligible to
       transfer your benefit with additional eligibility…

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               Eligibility to Transfer Your Benefit
    Eligibility/Commitment for Transfer to dependents:
          You need 6 years active duty and/or Sel Res service on the date
           of election to transfer to a spouse and 10 years to transfer to
           dependent children
          You will incur a commitment for an additional 4 years active
           duty and/or Sel Res service following 1 Aug 2009
    You must be participating when you elect transfer
          You may revoke or modify the election after you leave
           participating status but you may not add a dependent
    Dependents must be listed in DEERS
    May transfer to children up to age 18 or their 23rd
     birthday if still in college
    Children may use benefit until their 26th birthday even if
     15 yr eligibility period has ended; ok if child has
     married after starting benefit
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                 Reduced Commitment for Transfer

      Retirement eligible between 1 Aug 09 - 1 Aug 2013
       has reduced commitment

            Having an approved retirement date 2 Aug 09 through 30 Jun
             10 will have no additional service requirement

            Eligible to retire (completed 20 years of service)
                2 Aug 09 - 31 Jul 10 will incur 1 additional year
                1 Aug 10 - 31 Jul 11 will incur 2 additional years
                1 Aug 11 - 31 Jul 12 will incur 3 additional years
                1 Aug 12 and thereafter 4 additional years

      Service commitment begins at time of application to
       transfer


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                    Letter of Certification
  To eliminate the need for orders and DD 214’s ARPC can
   provide a letter of certification to the VA

  To request:
        Review Point Credit Summary on vMPF for accuracy
        Complete VA 22-1990 leaving Part IV, block 13 blank
        Submit electronically and keep page with confirmation
         number, date and location of regional VA office
        Request through vPC-GR a letter of certification and give
         us the confirmation number, VA office and date submitted




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                              New GI Bill
  To establish Post 9/11 Education Assistance eligibility:
        http://vabenefits.vba.va.gov/vonapp/main.asp
        Member may attach up to 5, 1mg attachments (orders, DD 214, etc)


  To elect to transfer benefits:
        https://www.dmdc.osd.mil/TEB
        Site accessible with:
            Common access card
            Defense Department self-service user identification
            Defense Finance and Accounting Service PIN

                For more information: www.gibill.va.gov
                or call VA Education at: 1-888-442-4551

                      or call ARPC Contact Center at:
                               1-800-525-0102
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                  Legislative Changes for FY10
      SEC. 632-TRAVEL AND TRANSPORTATION ALLOWANCES FOR DESIGNATED
       INDIVIDUALS OF WOUNDED, ILL OR INJURED MBRS OF THE UNIFORMED
       SERVICES FOR DURATION ON INPATIENT TREATMENT:
  SIMPLY PUT: Changed from “family members” to “individuals who, with respect to a member, are
     designated individuals for that member”


      SEC. 633-AUTHORIZED TRAVEL AND TRANSPORTATION ALLOWANCES FOR NON-
       MEDICAL ATTENDANTS FOR VERY SERIOUSLY AND SERIOUSLY WOUNDED, ILL
       OR INJURED MBRS:
  SIMPLY PUT: Travel and transportation may be provided for a qualified non-medical attendant for a
     member if the attending physician, surgeon, the commander or head of the military medical
     facility exercising control over the member determines the presence of such an attendant may
     contribute to the members health and welfare


      SEC. 634-REIMBURSEMENT OF TRAVEL EXPENSES OF MEMBERS OF THE
       ARMED FORCES ON AD AND THEIR DEPENDENTS FOR TRAVEL FOR SPECIALTY
       CARE UNDER EXCEPTIONAL CIRCUMSTANCES:
  SIMPLY PUT: The Secretary of Defense may provide reimbursement for reasonable travel expenses
     as the Secretary considers appropriate - applies to members on AD




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                  Legislative Changes for FY10
      SEC. 641-TRANSITION ASSISTANCE FOR RC MBRS INJURED WHILE ON AD:
  SIMPLY PUT: Before a mbr of the RC is demobilized or separated, the following information shall be
     furnished; (1) Information on the availability of care and administrative processing through
     community based warrior transition units and (2) Information on the location of the community
     based warrior transition unit located nearest to the permanent place of residence of the mbr


      SEC. 643-ELECTION TO RECEIVE RETIRED PAY FOR NON-REGULAR SERVICE
       UPON RETIREMENT FOR SERVICE IN AN ACTIVE RESERVE STATUS PERFORMED
       AFTER ATTAINING ELIGIBILITY FOR REGULAR RETIREMENT:
  SIMPLY PUT: Allows member to choose between AD retirement or Reserve retirement


      SEC. 702-HEALTH CARE FOR MBRS OF THE RC:
  SIMPLY PUT: Increase from 90 to 180 days, receive full TRICARE prior to deployment


      SEC. 703-ENHANCEMENT OF TRANSITIONAL DENTAL CARE FOR MBRS OF THE
       RC ON AD FOR MORE THAN 30 DAYS IN SUPPORT OF A CONTINGENCY
       OPERATION:
  SIMPLY PUT: Transitional health care for RC mbrs be available for 180 days beginning on the Date
     the member is separated from AD




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                   Legislative Changes for FY10
      SEC. 704-EXPANSION OF SURVIVOR ELIGIBILITY UNDER TRICARE DENTAL
       PROGRAM:
  SIMPLY PUT: Longer of the following periods; (A) Three years of members death,(B) The dependent
     attains 21 years of age, (C) Dependent who, at 21 is enrolled in a full-time course of study in a
     secondary school or in a full-time course of study in an institution of higher education ceases to
     pursue such a course of study or the date the dependent attains 23 years of age


      SEC. 705-TRICARE STANDARD COVERAGE FOR CERTAIN MBRS OF THE RETIRED
       RESERVE WHO ARE QUALIFIED FOR A NON-REGULAR RETIREMENT BUT ARE NOT
       YET AGE 60:
  SIMPLY PUT: Retired members awaiting reserve retired pay eligible for TRICARE standard; member
     responsible for all of premium – Does not apply to members eligible for FEHB


      SEC. 1113-PROVISIONS RELATING TO THE NATIONAL SECURITY PERSONNEL
       SYSTEM:
  SIMPLY PUT: Repeals NSPS 1 year from approval


      SEC. 1901-CREDIT FOR UNUSED SICK LEAVE:
       Phase in period: 50% if you retire before 31 Dec 2013 and 100% if you retire after 31 Dec 2013
  SIMPLY PUT: Includes those eligible for FERS retirement



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                  Questions




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DOCUMENT INFO
Description: Printable Medical Records Request Form document sample