Laptop computer is not charging battery by betty320

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									Question:
Laptop computer is not charging laptop battery.

Answer:
If your laptop works fine while plugged in but stops working while unplugged
it's likely that either your laptop battery is bad or your laptop is not
charging the battery properly. Below are steps that can be taken to help
identify the cause of this issue.
Leave power plugged in
Make sure the computer has been charging from the power plug for at least two
hours before attempting to unplug it.
Remove and reconnect battery
In some situations the Toshiba PA3399U-2BRS battery can become loose. Removing
it and then put it back into the laptop. If you need assistance removing the
main computer battery see document CH001128.
Third-party utility
Use a third-party battery utility to determine the total capacity of the
toshiba laptop battery. For example, BatteryCare is a free software utility
capable of doing this.
Refresh battery
Some laptop manufacturers allow for batteries to be refreshed through the
CMOS. Refreshing a Toshiba PA3356U-1BRS Battery can help restore older
batteries and give them more life, and in some cases report if the battery is
bad. Additional information about entering CMOS is found on document CH000192.
Replace battery and/or AC adapter
If your computer is still in warranty we suggest skipping to the next step.
If the above steps have been completed, we suggest replacing the battery in
the computer and/or toshiba AC adapter. In most situations it's simply a bad
battery. See our battery buying tips for additional suggestions and help with
buying a computer battery.
Service laptop
If after following the above steps the computer is still unable to charge the
battery it's likely that a component within the laptop has failed and will
need to be replaced. Contact the computer manufacturer for information on
getting the laptop serviced.

								
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