SOUTHERN NEIGHBORS CONFERENCE SPEAKER BIOS:
Tim currently serves as vice president/resource & regional development for United Way of Greater Knoxville,
Knoxville, TN. In that role he works as the campaign director for the United Way of Greater Knoxville‘s campaign
while overseeing the operations of United Way of Loudon County and three associated community campaigns in
Grainger, Jefferson and Union Counties along with the Smoky Mountain Region Combined Federal Campaign.
Barlow began his United Way career as associate director/communications & marketing with United Way of Greater
Knoxville in 1980. Over the years he transitioned from the communications role to the resource development role
while staying in Knoxville. During his 28+ year career he has worked under the leadership of two chief executive
officers. Wayne Murdock was his mentor from his hiring in 1980 until Mr. Murdock‘s retirement in 1993. Ben
Landers promoted Barlow to vice president when Mr. Landers succeeded Mr. Murdock in the summer of 1993.
Barlow holds a bachelor of science in Corporate Communications with an emphasis in Corporate Public Relations
from the University of Tennessee, Knoxville. He is a member of the Public Relations Society of America and the
Volunteer Chapter of PRSA. He is a 25-year member of Kiwanis International. He recently celebrated 30 years with
the love of his life, Alice. They have one adult daughter and two rescue dogs. Bailey Marie is a tri-colored, blue
ticked, Jack Russell Beagle. Samantha Marie is an undocumented hound dog. Tim and Alice are active in their
Robert L. Bernens
Bob founded CORE Risk Services in 1993 and serves as the Company‘s Chairman. He has over 35 years of
insurance and risk management experience, including 15 years with Armco Inc. and several years with Great
American Insurance Companies and Prudential Insurance Company. At Armco, he served as Corporate Risk
Manager from 1986 until 1993. In 1990, he assumed the additional role of President and Chief Executive Officer of
Armco‘s risk management consulting subsidiary and its captive insurance company. Bob received his BBA in
Finance and a BS in Fire Engineering and Safety from the University of Cincinnati. He holds the Associate in Risk
Management designation. Bob served on the Board of Directors of the Corporate Officers and Directors Assurance
Company, as Vice Chairman of the Audit Committee. He has, also, served on the Boards of Directors of the Material
Insurance Company and XL Insurance Ltd. He has served as acting Director of Risk Management for Cincinnati Bell
Inc. since 1998. He currently chairs the Cincinnati Red Cross Business Emergency Planning Association.
Jeanne R. Brooks
Jeanne R. Brook‘s is the Director of Tennessee‘s Children‘s Trust Fund, which disperses numerous community based
child abuse prevention grants. Additionally, the Trust Fund coordinates two major Child Abuse Prevention
projects—a project to stop child sex abuse, and a project to strengthen families through early care and education. She
has also worked as a liaison to the Tennessee Children‘s Advocacy Centers, and was a member of the Planning and
Research Unit at the Tennessee Department of Children‘s Services. She attended graduate school at University of
North Carolina at Chapel Hill in the Sociology Ph.D. program, where she obtained her MA. She also has an MS in
Information Science/Library Science from University of North Carolina, and obtained her BA in Sociology from
Jane Boyd is Community Investment Director for Heart of Kentucky United Way in Danville. Born in Tupelo,
Mississippi, Jane graduated from the University of Mississippi with a BA degree, she received a Master‘s Degree in
Counseling from Duke University, and achieved a Rank I in Education from Eastern Kentucky University. She
taught school in Chalmette, Louisiana for three years and worked in the Danville Independent Schools for 27 years in
the following positions: guidance counselor at high school and middle school levels; elementary principal and middle
school principal; a Family Resource Youth Service Center director. She retired from education in 1998 and joined
Heart of Kentucky United Way staff in January of 1999 in a part-time capacity to direct the Community Investment,
then allocations, process. Prior to HKUW employment, she served as volunteer, board member, and campaign chair.
Pam Bryant joined United Way of Williamson County‘s team in 2002. Before coming to United Way, she worked for
Estee Lauder Cosmetics as an Account Coordinator. After leaving Estee Lauder, Pam returned to David Lipscomb
University where she earned her BS in Business Management. It was during this time that she decided to seek a
career in the nonprofit sector. Her first volunteer experience with United Way was as a Loaned Executive in
Huntsville Alabama. Pam joined United Way of Williamson County as a Campaign Associate and in 2004 was
promoted to Executive Vice President. During this time she has successfully lead strong campaigns, focused on
building stronger relationships with agencies and companies, and has doubled the size of her campaign staff. She is
currently involved with the Williamson County Chamber and serves on an Advisory Committee for BancorpSouth.
In 2000, after 25 years in Retail Management, Ann Buchanan joined United Way of Williamson County as
President/CEO. She previously served on the Board of Directors of United Way for 6 years. Ann was instrumental in
launching the Patricia Hart Society, an initiative aimed at involving more area women in the work of United Way.
She organized the effort to bring more health and human services to outlying parts of Williamson County resulting in
Fairview‘s Community Resource Office. Ann also answered the call from Governor Phil Bredesen to open Pre-K
classrooms across Tennessee and secured funding from community leaders resulting in the opening of 46 Pre-K
classrooms across the entire state. Ann has served on the Williamson County Health Council, Williamson
Association of Non-profit Executives, and as Chairman of the Board for United Ways of Tennessee. She has also
been a member of both Williamson County and Brentwood Cool Springs Chambers of Commerce. In 2005, the
Nashville Business Journal honored her as one of the Williamson 25 and in 2007 she was named a Women of
Influence in Middle Tennessee. Ann is a 40-year plus resident of Williamson County and she and her husband of 25
years currently reside in Franklin, Tennessee.
Tracy Burns is NCL Account Manager for the South East Region, and has been with United Way of America for 15
years. She began her career with United Way directly out of college in 1994, graduating with a Bachelor‘s Degree in
Psychology from the University of Georgia. She worked on employee campaigns, planned giving and marketing and
communications for the United Way of Central Georgia; on Major Gifts/Leadership Giving for the United Way of
Central Alabama; and on employee campaigns, NCL and event planning for the United Way of Tri-State. She
currently has 10 companies in her portfolio representing more than $143 million in total giving, with 3 companies in
the top 10. She‘s been married to Johnathan for 15 years, is the mother of three children, is very active in her local
church, and is an avid college football fan.
Micheal Burt has spoken to and worked with over 100,000 people from all walks of life in multiple disciplines. His
work focuses on helping people find their unique voice in life, re-define and reconnect leadership, and close the
execution gaps that prohibit turning thought into action. Micheal helps companies create engaged workers, improve
the customer experience prompting repeat and referral business, and build systems to re-enforce the core mission of
the institution. The author of three books, the most recent This Ain‘t No Practice Life, Micheal serves as the Chief
Leadership Officer for multiple companies as well as his own Maximum Success, a leadership consulting firm. He
has worked with some of the top companies in the world as a speaker, coach, and consultant including Dell, Inc.,
State Farm Insurance, Cumulus Broadcasting, Bristol Regional Medical Center, National HealthCare, Rutherford
County School system, Middle Tennessee State University, Cavender Financial Group and many others. Come hear
how to go from where you are to where you want to be!
Faye Carter is Vice President of Fundraising at United Way of the Mid South. Hard work and dedication to the cause
of helping people have been paramount in her career of almost 40 years with United Way of the Mid-South. She
started her career as Receptionist at the age of 17 when the organization was Shelby United Neighbors (SUN). She
moved through the ranks of the support staff to Division Director in Campaign, Manager, Vice President and
presently Vice President in charge of the Fund Raising area of the organization. In addition to staffing the Major
Employers area of the Campaign, she has worked with the City and County Mayors and City, County and State
Government employees and Small Businesses. Also, since 1985-2008, she has worked with Major Accounts‘ CEO‘s
and Executives and raised in excess of $210,000,000 in support of United Way‘s mission. And, for more than 10
years, she was responsible for ½ day long Campaign Leaders‘ Training, where 1,000+ volunteers attended annually,
including Leadership Gifts Chairmen, Campaign Managers, Chairmen, Committee Members and Team Members.
Last year, she led staff and volunteers to a record-breaking campaign raising $26,143,000. United Way of the Mid-
South also ranked 3rd highest among 40 largest cities in percent increase over a 7-yr period, (2000-2007). Currently
she is responsible for Fundraising staff and volunteers and for raising in excess of $26,000,000. Faye has also been a
CAN-DO Facilitator since 2002; and from 1985-1999 she completed many Fundraising and Management Courses
through The National Academy of Volunteerism; and she is a 2000 year graduate of Leadership Memphis. Finally,
she is Chairman Board of Trustees at Prince of Peace M. B. Church where she has been a member for more than 40
years. Faye is married and has two sons.
Alice Pearson Chapman
Chapman joined MP&F in 1995 as a staff associate and has since worked for a variety of clients at the local, regional
and national levels. Her specialties include grassroots campaigns, media relations and event planning. From 2002 to
2005 she managed Metro Nashville‘s recycling education campaign, which garnered MP&F the Silver Anvil Award
from the Public Relations Society of America. Her current clients include AT&T, Tennessee Alliance for Early
Education and VOICES For Alabama‘s Children. Chapman is actively involved in the Nashville community, having
served as a board member of the women‘s networking organization CABLE in 2005 and 2006. She received the Civic
Outreach Award from that group in 2006. Chapman is a graduate of the University of Tennessee, and holds a
bachelor‘s degree in communications.
Stewart Clifton is an attorney and registered lobbyist with a practice focused solely on nonprofit organizations. He
represents several health, social welfare, education and and environmental groups, including the Tennessee Alliance
for Early Education, National Association of Social Workers (Tennessee Chapter) and Tennessee Coalition of the
Alzheimer‘s Association. Stewart served on the Metro Nashville City Council for 12 years and has worked as
executive director, legal counsel and public policy director for Tennessee nonprofit groups prior to establishing a
government relations practice.
In January 2009, the board of directors for the non-profit Governor‘s Books from Birth Foundation® named Jeff
Conyers as president. Jeff leads efforts to establish stable, ongoing support for the Imagination Library in
communities throughout the state, raises funds to support distressed counties through corporate investment in the
program, and oversees strategy for assisting Tennessee‘s 92 sponsoring organizations, which serve all 95 counties, in
the areas of fund-raising and enrollment. Jeff works with the GBBF staff in pursuing plans for long-term
sustainability for the Imagination Library, as well as encourage other states to replicate Tennessee‘s model for a
statewide program. Before joining the GBBF, Conyers served the state for three years as personal assistant for travel
and advance to Gov. Phil Bredesen. This experience enabled him to develop a broad and geographically-diverse
network of contacts –including ties to key community leaders across Tennessee– and a familiarity with all 95
counties, from Memphis to Mountain City. Jeff has also been a small business owner and developed successful
enterprises in both public and private real estate ventures. Jeff holds a Bachelor of Science degree from the
University of the South in Sewanee, Tenn. He is a member of the Nashville Rotary, and is the Literacy Chair for
Rotary District 6760.
Liz Cook joined the staff of Heart of Kentucky United Way as Resource Development Director after serving on their
Board of Directors. Liz is passionate about using the community impact model as a tool for not only transforming
their business model but for reinvigorating donors and volunteers. Liz credits their success to their ability to
remember that ―it‘s all about relationships.‖
Christy Crouse presently serves as the Regional Director for the Dollywood Foundation. She has developed and
managed social programs in Tennessee and Virginia with an emphasis in children‘s services for over 10 years. Ms.
Crouse has an MA in Family Studies from NOVA Southeastern University, Sarasota, Florida, and a BA in
Psychology from the University of Virginia College at Wise, VA. She is happily married to David Crouse and resides
in Tellico Village Tennessee
During a twenty-three year career with United Way, Tim Deuitch lead fund raising teams in cities of all sizes:
Greater Twin Cities United Way MN, Asheville, Greensboro, Charlotte NC, Somerset County NJ, Champaign IL.
Tim now works with major non-profits throughout the country in the transformation of skills, philosophy, and
execution designed to better understand donor needs and interests and the leadership and alignment required to
respond effectively. This work is delivered via training by expert facilitators and/or Tim‘s on-site and remote consult.
Nearly 2,000 United Way and other non-profit leaders and staff have been trained and coached at cities large and
small. The result is increased giving, retention, and satisfaction. Personal: Tim and his wife Marge (Chef and
Culinary Instructor) have three children, 11 year old twins and a 6 year old boy. Tim enjoys coaching his kid‘s teams,
all sports, reading, Jimmy Buffett & music of all sorts.
Eric Dewey has served the United Way community for the past 24 years. He became President & CEO for the United
Way of Metropolitan Nashville on June 16, 2008. Prior to this position, Eric served for twelve years as Pres/CEO of
the Greater Kalamazoo United Way in Kalamazoo, MI. During his time with GKUW, the organization increased its
annual campaign by 66-percent, developed new revenue sources of more than $33 million in grant and leveraged
funds, created new community leadership value through more than 30 partnerships, and achieved campaign results
that ranked the GKUW as the smallest community in the largest Metro 1 Grouping for seven consecutive years. Prior
to the Kalamazoo role, Dewey served as executive director with United Way of Jackson County in Michigan,
campaign director with United Way of Somerset County in Somerset, New Jersey, and unit director and campaign
associate with United Way Community Services in Detroit. In his leadership roles, Dewey has effectively worked
with community leaders and groups across all sectors to effectively assess and address community opportunities and
challenges. Throughout his career, Dewey has been active in many UW leadership roles. Currently, he serves on
National Professional Council, Inclusion Council, System Revenue Task Force, and in 2008, served as Co-Chair for
the 2008 Community Leaders Conference in Baltimore, MD. Locally, Mr. Dewey has become active in the larger
community, serving on various community leadership activities, including: Alignment Nashville, Nashville‘s Agenda,
the Fund for Administrative Collaboration, Funders Leadership Forum, and, Nashville Symphony Advisory Council.
In addition to a Bachelors Degree in Political Science, Dewey has also completed executive courses at Harvard
Business School on Strategy and Performance Measurement, and, at Massachusetts Institute of Technology on
Innovation. Mr. Dewey is married to Susan, and they are blessed with two children, Ryan and Ross.
Barbara Edmond came to United Way of America in July, 2004 as Vice President of Best Practice Exchange. Since
arriving at UWA, she has played significant leadership roles in framing impact strategies as products, the
development of the Standards of Excellence, the SoE self assessment and the Knowledge Café. She believes that the
sharing and exchange of promising practices is a critical component of UWA‘s overall learning strategy and is
dedicated to helping Local United Ways transform and become the best they can be. Barbara has been a United Way
professional since 1987 and spent 15 years as the Chief Professional Officer of the United Way of York County in
Kennebunk, Maine. While in Kennebunk, she guided that United Way through a county-wide dialogue called
VOICES to identify key issues, led organizational redesign to focus all work around a Community Building Plan and
doubled the size of the fundraising campaign. Before coming to UWA, Barbara served in many state, regional and
national United Way capacities. She was a member of the National Professional Council (NPC) from 1997- 2004,
represented smaller United Ways on the Task Force for Strengthening the United Way system in 2000 and the
subsequent implementation committee in 2001. In 2003, she chaired the NPC committee which generated the Policy
for Reporting Total Resources Generated to United Way of America and revised the Data Base II reporting tool.
Barbara held previous United Way positions at the United Way of Southeastern New England in Providence, RI and
the United Way of Mid Coast in Bath, Maine. Before joining the United Way system, she was the Executive Director
of a Senior Citizens Center. Barbara is a graduate of Assumption College in Worcester, Massachusetts.
Kenneth C. Euwema
Ken joined United Way of America in November of 2003 and currently serves as the Vice President of Membership
Accountability. Among is duties is responsibility for all membership accountability functions including member
compliance with the terms of the United Way licensing agreement (e.g. UWA Membership Requirements), member
conflict resolution, local UW staff & board member education in maters concerning membership policies & financial
guidelines, and management of the UWA relationship with external groups like FASB, the IRS, and the US Office of
CFC Operations. In addition, he serves as that staff liaison for the Membership Accountability Committee and the
Financial Issues Committee. Previously, Ken was Director of Financial Accountability at United Way of America.
Prior to joining UWA, Ken served as Vice President of Finance for Heart of West Michigan United Way (Grand
Rapids, Michigan). While at HWMUW, he participated in the planning committees for the 2002 and 2003 Finance
Forums, led the Quality Improvement Initiative at his United Way and was elected to the Financial Issues Committee,
serving on the Membership Requirement H sub-committee. Prior to entering the United Way system, Ken served the
Grand Rapids Art Museum as Director of Finance, Leisure Living Management, Inc. (a For-Profit Assisted Living
Company) in a variety of positions ranging from Controller to Vice President of Finance and Development, and
Ammeraal, Inc. (the US subsidiary of an International Conveyor Belt Manufacturer) as Staff Accountant. Ken is a
graduate of Western Michigan University with a B.A. in Accounting and minors in International Finance and General
Business. He lives in Springfield Virginia with his wife of 21 years and their two children.
Cindy Ferrell is Campaign Director at the United Way of the Ohio Valley in Owensboro, Kentucky, which serves a
seven-county area. Prior to accepting this role, she retired from Audubon Area Community Services, Inc. after twenty-five
years of service, including spending nineteen of those years as the Director of three United Way agencies. During that time, she
also was responsible for a seven-county service area, six full time staff, and over 900 volunteers. Cindy holds a Grant Writing
Certificate from The Grantsmanship Center, through the University of Maryland. She is also a certified Community Action
Manager and a Certified Franklin-Covey Facilitator. Her community service record includes presenting at State and National
Conference in the areas of aging and volunteerism, being appointed by the Governor to serve on the Kentucky Commission on
Community Volunteerism and Service for four years, serving on three Nationals Boards for six years, serving for two years as a
Midwestern District Judge for Kentucky Association of Health Care Facilities, and serving as a staffer during the White House
Conference on Aging.
Ann B. Gamble, M.Ed.
Ann Gamble is Director of Project Ready for School at United Way of Greater Chattanooga, through a contract with
University of Tennessee at Chattanooga. Previously, she was Co-Director of Project REEL, Director of UTC
Children‘s Center, and Project Co-Director of Early SUCCESS. She has also worked as a Kindergarten and first
grade teacher, as well as a private consultant, and is a well-published expert on early learning. She also belongs to
many professional and honorary societies, including Chattanooga Area Association for the Education of Young
Children, TN Association for the Education of Young Children, Southern Early Childhood Association, and several
Brenda joined United Way of the Mid-South more than 26 years ago and is currently the Vice President of Major
Gifts and Planned Giving. Her career with United Way began in 1983 as Planning and Allocation Assistant. She
quickly realized her passion for fundraising and joined the Campaign Department as Division Director and was later
promoted to Fundraising Manager. During her 15 years in the campaign area she staffed just about every division
including, metropolitan, government, education, and major firms, raising more than $100,000,000. She was also
responsible for the recruitment and training of Loaned Executives. She has served in her current capacity for 10
years, during which time the Tocqueville Society‘s membership increased from 69 to 205 and dollars raised from $1.8
million to over $3.7 million. This represents 15% of the annual campaign. Brenda earned her undergraduate degree in
Social Work from the University of Tennessee/Martin and her Masters Degree in Social Work from the University of
Tennessee/Knoxville. She is a 1988 graduate of Leadership Memphis and is married with 3 sons.
Mary Graham has been President of United Ways of Tennessee for the past three years. Prior to her association with
United Way, she was Senior Vice President at the National Mental Health Association, overseeing public policy, as
well as marketing and business development. In this capacity, she raised more than $8.5 million annually, directed
the organization‘s Federal agenda, and built and trained coalitions through state and local chapters to positively
influence appropriations, juvenile justice system reform, disability rights, and legislation to improve Medicaid and
Medicare. She also elevated the organization‘s visibility by developing partnerships with The History Channel, Black
Entertainment Television, The PGA, and celebrities such as Jane Pauley and Mark Wahlberg. Prior, she was Director
of Economic Affairs for the American Psychiatric Association, working with the Fortune 500, managed care industry,
and government agencies on areas of interest to psychiatrists and their patients. She also managed program and
proposal development efforts that generated more than 30 corporate accounts and several public sector accounts as
Director of Marketing for Value Behavioral Health. Mary is a graduate of the College of William and Mary, and she
lives in Franklin, Tennessee, with her son David.
Mike has over thirty-seven years experience in financial management, accounting, and administration. Beginning his
United Way career in 1991, he served as Controller for the United Way of Middle Tennessee until 1998. He currently
serves as the Senior Vice President and Chief Financial Officer for United Way of Metropolitan Nashville. Mike is a
member of United Way of America‘s Financial Issues Committee (FIC) and was the Chair of the 2007 Finance Forum
Planning Committee. He is in his sixth year as Treasurer of the United Ways of Tennessee, and was a six-year
member of the Board of Examiners for the Tennessee Center for Performance Excellence, an organization that
promotes performance excellence through continuous improvement. A native Tennessean, Mike holds a Bachelor of
Science in Business Management from Tennessee Technological University. Married for forty years with two grown
children, he has three grandchildren.
Eric Hall is Senior Technical Sales Consultant, National Accounts, at Smoothstone. He plays a key role in
understanding specific client needs and then designing custom solutions and applications to meet those needs, as a
leader of Smoothstone‘s National Accounts sales team. Eric has over 12 years of telecommunications industry
experience. Prior to joining Smoothstone, he held positions of increasing responsibility and expertise in IT
management, sales engineering and direct sales with Cincinnati Bell, Inc. Eric started his career at Smoothstone as
one of the company‘s original Solution Design Engineers and, as such, represents a key difference between
Smoothstone and all other IP communications services providers: the professional expertise to blend Smoothstone‘s
services with each specific client‘s needs to create the best individual solution for each client.
Mary Hance writes the Ms. Cheap column for The Tennessean. Mary joined the Nashville Banner as a copy clerk in
January of 1976. Over the years at the Banner, she covered Metro government, state and federal courts, the police
beat, was a business writer and the newspaper's assistant business editor. She wrote editorials and served as children's
book editor for 13 years. In March 1994, her Ms. Cheap column made its debut in the business section of the Banner,
as a frugal consumer column. She moved to the Tennessean in February 1998, after the death of the Banner. She has
also written two books—- Ms. Cheap's Guide to Nashville and Ms. Cheap's Guide to Getting More for Less. She
appears weekly on Thursdays on Talk of the Town on NewsChannel5. In addition, she is working for Vanderbilt
University Medical Center on Donor Relations. Come hear her favorite ways to be cheap in these trying times!
Bryce is Executive Vice President and Chief Operating Officer of United Way of the Mid South. His fund raising
career spans 37 years in five cities, raising more than $557,000,000 during this time. He joined United Way in 1972,
and joined United Way of the Mid-South in 1984, where he has increased fundraising 165% from $10 Million
annually in 1983 to $26.1 Million in 2008. United Way of the Mid-South now ranks 3rd highest among America‘s 40
largest cities in percentage increase in funds raised over a seven year period from 2000 to 2007. He has been
contracted by United Way of America to serve as a consultant in organizational analysis, planning and fund raising to
develop strategic plans for United Ways throughout the United States including: Baltimore, MD; Kansas City, MO;
Biloxi/Gulfport, MS; Madison, WI; Chattanooga, TN; Mobile, AL; Dallas, TX; Tampa, FL; Ft. Lauderdale, FL; and
Tri-State, New York, NY. He has previously held positions with United Way in: Los Angeles/Orange County, CA;
Houston, TX; Tulsa, OK; and Yakima, WA. Mr. Haugsdahl has served on the Board of many prestigious
organizations including: President, Kiwanis Club of Memphis, 2001-2002; Leadership Memphis 1995-2000;
President, Sales & Marketing Executives of Memphis 1994-95; National Soc. of Fund Raising Executives, Memphis
‗90-93; Executive Committee, Fogelman Executive Advisory Committee, Fogelman School of Business, University
of Memphis ‗94-‘98; Leadership Memphis, Class of ‘92; and Faculty Member, National Academy of Voluntarism,
teaching fund raising courses to United Way staff for United Way of America ‗87-‘96. He graduated from Harvard
University‘s Human Services Executive Management Program in 1987, has a BA in Business Administration from
Central Washington University, and an AA in Technical Aeronautics from Yakima Valley Community College.
John G. Hayes, Ph.D., Director, Building Stable Lives and 2-1-1 Call Center, United Way of Greater Chattanooga,
Chattanooga. Dr. Hayes joined The United Way of Greater Chattanooga in January 2007 to direct a new initiative
being launched by the United Way to help families move from crisis situations where they are reliant on
governmental and private assistance for their survival to ones where they are economically and socially independent.
He oversees 2-1-1, Gifts-in-Kind and the Volunteer Center for United Way in addition to the Building Stable Lives
Initiative. Dr. Hayes serves as the Vice President of the Homeless Coalition and is President of board of the Interfaith
Homeless Network. He is currently President-Elect for Tennessee AIRS, State Director for Tennessee for the 2-1-1
USA National Board and chairman of 2-1-1 Tennessee for the United Ways of Tennessee. He is also chairman of the
Emergency Food and Shelter Local Board. He also serves on the Board of Homeless Blueprint Oversight Committee
and is chair of the Housing Committee. He is active with Project Ready for School and was chair of the Blueprint to
End Homelessness Task Force. Prior to joining United Way, Dr. Hayes was the principal in Hayes-Hayes, PA, a
management consulting firm working with cities, faith-based and community organizations and housing authorities to
improve the quality of services to their residents. He initially came to Chattanooga in August 2002 as the Deputy
Director for Planning and Program Development for the Chattanooga Housing Authority to help develop and oversee
program to improve the quality of life for the residents of public housing. Prior to moving to Chattanooga, he was
Vice President for Housing and Research for SPARTA Consulting Corporation, Director of Resident Services for the
Charlotte Housing Authority, and Chair of the Behavior Sciences Division at Sacred Heart College in Belmont, NC.
He holds a Ph.D. in Sociology from Purdue University and a BA and MA in Sociology from Kansas State University.
He also holds certifications in dispute settlement through the American Bar Association, as a Certified Protection
Professional through the American Society for Industrial Security and as a Security Lighting Professional through the
North American Illumination Engineering Society.
Jennifer Humphreys has worked in non-profit resource development for over 16 years. She began as a Loaned
Executive for United Way in Columbus, Ohio, and continued as an Associate Campaign Director with Long Island‘s
United Way. Next, she began working with Metro United Way in Louisville as the Clark County Indiana Director
and moved into the planned giving arena. In her tenure at Metro United Way, the Planned Giving Program was
established from the ground up. It doubled in membership and grew to from $2 to over $14,000,000 in realized and
expectant gifts. From 2004 to 2007, Jennifer worked with the Community Foundation of Southern Indiana. She
partnered in writing the grant which brought in $750,000 to the Foundation and assets grew from 24 million to 30
million. She is back with Metro United Way now as the Leadership Giving Director and the director of the Women‘s
Initiative/WINGs program. In early 2000, Jennifer was Co-Chair and was instrumental in the development of Leave a
Legacy of Kentuckiana. The effort raised over $90,000 to create educational materials, a web site, and a radio and
television campaign. Over 150 non-profits and professional advisors joined in this collaboration. Jennifer‘s work-
related extra-curricular activities have included Jeffersonville Indiana Rotary, Leadership Southern Indiana,
Leadership Louisville, serving as Past-President of the Kentuckiana Planned Giving Council, currently serving on the
Board of KPGC, former Program Co-Chair, Co-Chair for Leave a Legacy of Kentuckiana, and serving on the
National Committee on Planned Giving Leave a Legacy Committee. She has also served on the Board of Directors of
Blue Apple Players, a local non-profit organization which serves school-age children through educational theatre.
Ron M. Jackson
Ron M. Jackson has worked in the Social Services field for over 15 years. He currently works for Metro United Way
in Louisville, Kentucky as the Project Director of Gheens Bridges to Tomorrow Initiative, a community collaborative
working to ensure that children are prepared to succeed in Kindergarten and thus succeed in school and ensure that
their parents are financially stable. He worked with the Louisville Metro Government Department for Human
Services in various capacities including positions such as case manager, supervisor, administrator, and assistant
director. He worked directly within a Neighborhood Place site as the East Area Service Region Administrator for 5
years. He serves on several boards to keep connected in the community ranging from the FEMA Board, to the
Louisville Asset Building Coalition Board, to the Adult and Continuing Education Board. He has had extensive
exposure to the work of the Community Partnership for the Protection of Children, has provided support to the Family
to Family Initiative, and has worked with key leaders over the past year to construct the Race, Community and Child
Welfare Advisory Board. Ron‘s educational background began in Criminal Justice and Juvenile Services with a
degree from Eastern Kentucky University. He completed his Masters Degree in Social Work from the University of
Louisville and continues to work social services.
Dana Bynum Mayton
Dana Bynum Mayton was appointed in January 2008 by Attorney General Jack Conway to serve as Deputy Attorney
General, the top appointed position in his office. Prior to her appointment, Mayton was Associate Vice-President for
Governmental Relations and Special Assistant to the President at the University of Louisville. Before assuming those
responsibilities at U of L, Mayton was the Secretary of the Kentucky Revenue Cabinet. She was appointed to that
position by Governor Paul Patton after serving in various roles at the Revenue Cabinet, including Commissioner of
the Department of Law. While Revenue Secretary, Mayton served as Chair of the Kentucky Employees‘ Charitable
Campaign, the statewide consolidated campaign for all state workers. In 2004, she became a member of the board of
United Way of Kentucky, and completed a two year term as Board Chair in 2008. A native of Arkansas, Mayton and
her family reside in Shelbyville, Kentucky.
Tish Young McCutchen
As Director of Field Communications for United Way of America, Tish McCutchen coordinates communications
between United Way of America and local United Way organizations across the United States; leads the training and
consulting function of the brand strategy and marketing group; and strengthens the community engagement capacity
of the United Way system. Prior to joining United Way of America in April 2004, she was executive director of the
Greater Longview United Way in Longview, Texas, for three years. She began her career as reporter and editor with
the Atlanta Constitution in Atlanta, Georgia, then became a consultant, first as an editor and writer and later as a
community development advisor. Her nonprofit clients ranged from grass-roots community action agencies to the
Robert Wood Johnson Foundation. During this time she helped create and implement the state of Texas‘s first field
office for affordable housing advocacy. Tish earned a bachelor‘s degree in English from Agnes Scott College in
Decatur, Georgia, and a master‘s degree in public administration from the University of Texas.
Rick Morrow became executive director of the United Way of Anderson County in April 2005. Prior to coming to
the United Way, Rick was the executive director of the Anderson County Health Council for five years. He earned his
Bachelor of Arts degree in Psychology from the State University of New York and his Masters in Education in
Counseling Psychology from Boston University. Most of his thirty year career in the helping arts has been as an
addictions therapist and mental health therapist. Prior to joining the United Way, he worked to develop new programs
to meet the health needs of the community. Rick has participated in developing grass root coalitions targeting the root
causes of these health problems. In 2003, Rick was one of 15 tobacco control advocates from across the national to be
selected to attend the Advocacy Institute, a ―think-tank‖ in Washington, D.C. Additionally, as the chair of the
Coalition Development Committee of East Tennessee‘s Friendly Access Initiative, Rick had the opportunity to attend
the Disney Institute. Friendly Access worked to remove systemic barriers women experience when seeking
appropriate pre and post natal care. In the late 1990‘s Rick was an active member of the group that launched the
Quality Child Care Initiative. Rick has been married to his wife, Nancy, for nearly 34 years and together they have 4
children and four grandchildren. They have lived in Oak Ridge for the nearly eighteen years.
Andy Spears is the Director of Policy and Outreach at Tennessee Stand for Children, a grassroots lobbying
organization focused on improving children‘s lives by improving public schools. Andy‘s work experience includes
four years in a media and policy role at the Tennessee State Senate as well as work in public relations and political
consulting. He holds a Ph.D. in public policy from Tennessee State University.
Brent is the Director of Planned Giving and Endowment Development for the United Way of Greater Chattanooga.
He has been in this role with United Way since February 2006. Previously, he had worked as a financial advisor with
the brokerage firm A.G. Edwards, now Wachovia Securities, and had owned his own business. Brent has a degree in
Business Administration from UT-Chattanooga and has held certifications including the Series 7 and 63 licenses for
securities and licenses for the life and health insurance industries. Brent is currently President of the Greater
Chattanooga Area Planned Giving Council, a Board Member of the Chattanooga Downtown Kiwanis Club and a
member of the Estate Planning Council of Chattanooga. During his non-working time he enjoys spending time with
his wife Betsy and their 4- year-old twin daughters Grace and Elise.
Milton Todd, Jr.
Milton currently serves as Senior Director of Fundraising for United Way of the Mid-South. He has worked his entire
career as a professional fundraiser beginning in 1990. He has contributed significantly to the fundraising efforts of
United Way of the Mid-South helping to produce a 41% increase from $18,575,590 in 1990 to $26,143,020 in 2008.
He began as an entry level fundraiser and served as Manager, Director and currently Senior Director. Milton has
worked in all areas of fundraising; including the Combined Federal Campaign, government, professionals, small
businesses, mail campaign, higher education and major employers. He is responsible for recruiting and training
Loaned Executives, Agency Speakers, supervising administrative staff, professional staff, and logistics (pick-ups and
deliveries). His primary responsibilities include major employers and local government raising $4,986,242 or 19% of
the campaign total of $26,143,020. He has been a CAN-DO facilitator for 7 years and is a 1990 graduate of
Leadership Memphis. He earned an undergraduate degree from Tennessee State University. He is married and he his
wife Lia have two dogs and a cat.
Terry S. Tolan
Terry S. Tolan is President of United Way of Kentucky. Her career in the United Way system spans more than 21
years and includes 3 local United Ways, as well as the Kentucky State association. She began her career in 1987 in
Chattanooga, TN coordinating speakers and tours. She then moved to Dalton, GA as Vice President of Resource
Development and then to Foothills United Way in Anderson, SC as President. At United Way of Kentucky, Terry
works with 22 local United Ways to build local United Way capacity and strengthen a statewide network to meet the
human services needs of all Kentuckians. She has been on the faculty of United Way of America‘s Learning
Opportunities Program for more than 13 years and provided significant guidance in the development of the Overview
curriculum. In her state work, Terry also designs and facilitates training and strategic planning for local United Ways.
Terry served as a member of the Standards of Excellence field team in both phases of the development process. Terry
is a graduate of the University of Memphis, Leadership South Caroline and Leadership Kentucky. She serves on
numerous boards at the state level and regionally. Terry currently lives in Louisville, KY with her husband Joe, who
is Chief Executive Officer of Metro United Way.
In May of 2008, Alan took the helm at the United Way of West Tennessee as President and CEO. He quickly
focused on rebuilding the public presence of the United Way in the community. Prior to moving to Tennessee, Alan
was the Executive Director of the Association of New York State Youth Bureaus. In 2007, Alan worked to help
secure more than $85 million in funds for the youth bureau system. Alan served almost seven years with the New
York State Assembly as a Senior Regional Coordinator. He managed the communication and legislation efforts of a
variety of Assembly members, and in 2002, worked with a legislative task force to re-design the State‘s Assembly
districts map and geographic lines. During his time with the Assembly, Alan managed several local and statewide
political campaigns. He has also worked with the Boy Scouts of America in Vermont and Florida, and continued his
lifelong relationship with scouting. Alan earned the rank of Eagle Scout at age of 13. Alan is a 2008 graduate of
Leadership Jackson, was honorably discharged from the US Army Reserves, where he served in the 338 th General
Hospital Mobile Reserve Unit in Niagara Falls, NY; earned his Bachelor‘s degree in Business/Marketing from
Daemen College and earned his Associate degree in Business Administration from the State University of New York
at Cobleskill. Alan lives in Jackson, Tennessee with his wife, Stephanie and their four-year-old son, Andrew.
Ms. Walker is Senior Vice-President for Community Impact at United Way of the Mid-South in Memphis, TN.
Working with a staff of 12 and hundreds of volunteers, Regina manages United Way‘s process which identifies health
and human service needs of residents in an eight county area (Tennessee, Mississippi, Arkansas). She is responsible
for the allocation of over $23,000,000 in multiple types of resources to assist the not-for-profit sector address those
needs. In addition to this role, Ms. Walker facilitates partnerships between the private and public sectors which will
enhance the community‘s ability to take advantage of opportunities that create positive change. Those partnerships
focus on HIV/AIDS prevention and care, mental health, aging in the mid-south, early childhood development, youth
leadership in philanthrophy, financial self-sufficiency through Earned Income Tax Credit free tax preparation and
financial literacy. Prior to joining the staff in Memphis in 1984, Regina worked with United Way of Southhampton
Roads in Norfolk, Virginia for five (5) years as Director of Allocations and one year with the Portsmouth Area United
Way. After graduating from Virginia State University in Petersburg, Virginia with a B.S. degree in Psychology, Ms.
Walker began her career in the not-for-profit sector as a VISTA volunteer with a home health agency in Portsmouth,
Virginia. Regina Walker is the proud mother of two lovely women, Rashida Maples and Jamie Walker. Regina has
served on many Board of Directors in leadership positions and is currently Board Chair for Leadership Memphis. She
is also a member of the Tennessee Department of Human Services Advocates Committee, Education Committee
Chair and Executive Committee member the Women‘s Foundation for a Greater Memphis, Board Treasurer for the
Women of Achievement, Jus Us Book Club member and Treasurer and participates in community planning activities
hosted by government, foundations, businesses and other not-for-profit organizations in the mid-south. Regina is the
proud recipient of honors from Women of Achievement, the Baptist Memorial Hospital for Women, The Tiara Tea
Society, YWCA, Grace Magazine, Tri-State Defender, and Leadership Memphis that recognized her work and
support of efforts that increase our community‘s ability to realize its full potential.
Samantha Wigand has spent her career working on a variety of children's issues. She started her career focused on
children's mental health, working with children with ADD, autism, pervasive developmental disorder and with
children committed to inpatient and residential facilities. During her graduate work, Samantha became engaged in
prevention and policy while working with the Tennessee legislature's Select Committee on Children and Youth and
then with the Tennessee Commission on Children and Youth. Samantha has spent the past 11 years with United
Way, first in Nashville as the Children's Investments director and currently at United Way of America as a consultant
on the Strengthening Families and Family, Friend and Neighbor care initiatives. Samantha has a bachelor's degree is
psychology from Rhodes College in Memphis, TN and a Master's of Science in Social Work (Administration and
Community Practice) from the University of Tennessee. She is married with two boys ages seven and four.
Jim Williams, is a highly effective speaker who uses personal stories to reach his audiences. Jim served as the
volunteer chairperson for the parent support group for STARS, an in-school character building program. He‘s
developed programs adopted by area schools and businesses, taught parenting courses and spoken to thousands of
parents. He is the author of a book—‖Parenting on Point‖ and a DVD series: ―Pro-active Parenting.‖ Appropriate for
many settings, including the workplace, Jim‘s positive message enlightens, entertains, and encourages his audience.
Years ago when Jim was an auditor, his job made people nervous. Now he helps adults understand their personality
types and how they will react when tense or stressed. An interesting side note to this workshop is that all four
personality types are needed in an organization. We need to recognize who we are when we are tense and how we can
keep each other from being stressed—and that tension can increase productivity and stress can reduce it. This
workshop helps people interact with each other both in the office and in the home.
Jean Wilson has an MBA from Western Illinois University, BS in criminal justice from Illinois State University. For
the past 10 years, she has been teaching at MTSU marketing courses and more recently management courses -
including Managerial Decision Making. She also serves as one of three advisors for Pi Sigma Epsilon (PSE), a
national marketing, management and sales fraternity and one of two advisors for Students in Free Enterprise (SIFE),
an organization that brings together a diverse network of university students, academic professionals, and industry
leaders who contribute their talents to projects that improve the lives of people worldwide. Prior to joining MTSU,
she was employed as a first-line supervisor at State Farm in Jacksonville, FL, for 5 years, where her customers were
Corey Wood is Director, Solution Management, at Smoothstone. He is responsible for the overall client experience
across Smoothstone‘s client base and the Solution Management team. His team works with existing clients to ensure
satisfaction with their solution, retain, and grow their business with Smoothstone. Corey has over 8 years of
account/operational management experience. Prior to joining Smoothstone, he held positions of increasing
responsibility and expertise in relationship management, operational management, and human resources with SHPS,
Inc. Corey started his career at Smoothstone as one of the company‘s original Account Managers. Over time, the
team has developed into an integral piece of the Smoothstone support team consulting with clients on strategic
business decisions. Corey holds a Bachelor of Arts in Business Administration from Bellarmine University.