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									Education and Training Brochure
2010 - 2011
Contents
                                                                         Page
Introduction                                                               5
External Education and Training                                            7
Suite at SLaM                                                              8
Disability Statement                                                       9
Explanation of Tier Training                                              10
Knowledge and Skills Framework (KSF)                                      11
Training Profiles                                                         13


Tier 1: Mandatory Training Courses
Corporate Induction                                                       32
Fire Safety Awareness                                                     33
Fire Warden Training                                                      34
Moving and Handling Awareness (Patients and Loads)                        35
First Aid Appointed Person                                                36
First Aid at Work                                                         37
First Aid at Work - Refresher                                             38
Basic Life Support                                                        39
Immediate Life Support                                                    40
Safeguarding Children Flowchart                                           41
Introduction to Safeguarding Children (Level1)                            42
Safeguarding Children core day (Level 2)                                  43
Safeguarding Children core day for CAMHS (Level 2)                        44
Introduction to Risk Management for Team Leaders                          45
PSTS Team - Work Course (5 day)                                           46
PSTS Refresher Course (3 day)                                             47
PSTS Disengagement Course (1 day)                                         48
PSTS Awareness Course (1/2 day)                                           49
Health and Safety Awareness for all Employers in a Non-Management Role    51
Health and Safety Risk assessment for Assessors                           52
Health and Safety for Managers and Health and Safety Team Leads           53
Infection Control                                                         54
Foundation Food Safety                                                    55
Control of Asbestos Employees and Managers                                56
Clinical Risk Workshop                                                    58
Recruitment and Selection                                                 59
Data Protection, Confidentiality and Security                             60
Mental Health Act Training                                                61
Safeguarding Adults                                                       62
Safeguarding Adults flowchart                                             63




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Contents
                                                                            Page

Tier 2: Highly Recommended Training Courses
Mental Capacity Act and Deprivation of Liberty Safeguards Awareness          65
Clinical Risk Refresher                                                      66
People Handling and Risk Management for MHOA                                 67
Safeguarding Children - Keeping children in mind when working with
                        parents with mental illness (Level 3)                68
Food, Nutrition and Hydration in Health and Social Care
NHS Core Learning e-Learning Programme                                       70
Nutritional Risk e-Learning Course                                           71
Competency in Nutrition Screening and Care Planning                          72
Joint Investment Framework (JIF) projects                                    73
Working with People who have Learning Disabilities in Adult Mental Health    78
Beckett’s Dementia Care Course                                               79
Structured Investigation                                                     80
Overview of Trust Medicines Management Policy                                81
Understanding Medicines Commonly used in Mental Health                       82
Medication management for Non Nursing Staff                                  83
Dual Diagnosis                                                               84
Care Programme Approach - Making CPA More Meaningful                         85
CPA Team Training                                                            86
KSF Appraiser Training                                                       87
Freedom of Information Act                                                   88
Diversity e-Learning ‘Same Difference’                                       89
Diversity Matters                                                            90
Diversity Team Training                                                      91
Team Leaders promoting Equity and Diversity                                  92
Team Leaders Tackling Harassment and Bullying                                93
Gender Matters and Anti Discriminatory Practice                              94
Clinical Supervision - Enabling Trust Policy                                 95




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Contents
                                                                         Page
Tier 3: Individual Professional Development
SUITE - Using our Experience                                               97
A Taste of SUITE                                                           98
SUITE Being Involved in Our Own Care (BIOC)                                99
Introduction to User Involvement in Training (INUIT)                      100
Life Planning                                                             101
Time and Self Management                                                  102
Open Learning Opportunities                                               103
Health Information Systems and Confidentiality                            104
NHS Elite Classroom for beginners                                         105
NHS Elite with Flexible Times                                             106
Multi-media for Online Learning                                           107
CourseMill LMS                                                            108
e-Learning Support Sessions                                               109
e-Learning Basics                                                         110
Keyboarding Skills                                                        111
Outlook E-mail                                                            112
NHS Health Unit                                                           113
eCruncher                                                                 114
* Please note that courses may be subject to change.


Library, Training and Services Section
Library Accessible to SLaM Staff                                          116
Other Libraries Accessible to SLaM Staff                                  118

Education and Training Services
Trust Training Centres                                                    120
Roles and Responsibilities                                                123

Course Index and Feedback
Alphabetical Course Index                                                 126
Feedback and Suggestions Form                                             128

Training Application Booking Process                                      129




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Introduction
Welcome to the 2010 edition of the South London and Maudsley NHS Foundation
Trust Education and Training Brochure. We hope you find it easy to navigate your way
around the brochure using the index and contents guide. There is an electronic
version available on our intranet site, and we will continue to send out monthly
updates on course information.
The Education and Training Department is committed to providing a wide range of
training programmes to meet the essential training and development requirements
of all trust staff identified in personal development plans and detailed in
Directorate annual training plans.

Core Values
Our mission is to inspire and provide excellence in Education and Training, improving peoples
skills and competencies to provide an excellent service. Everything we do is to improve the experience
of people using our services and to promote mental health and well-being for all.

Guiding Principles
Mutual respect is the basis of our working relationships. Treatment is a joint activity between
service user and professionals - treat others as you would like to be treated.
We value diversity and combat stigma and discrimination. We foster innovation and positive
outcomes through learning from:
n   Experience
n   Feedback
n   Reflection
n   Education
n   Research
n   Improving care

Appraisal and Personal Development Plans
All training and development needs should be identified through an annual appraisal and personal
development plan using the KSF outline. Mandatory training should take precedence over individual
development needs. Please use the guides in this brochure to identify your mandatory training. We will
be providing enough to meet the Trusts needs, and would encourage you to book ahead where possible.

If you have not had an appraisal, please contact your line manager to arrange this.

Code of Conduct
Every effort is made to ensure that all training is delivered professionally and to the highest standards.
To ensure high standards are achieved, all participants are asked to comply with a code of conduct to
assist with the successful delivery of training and development sessions

Health and Safety
All participants are expected to comply with Health and Safety procedures relevant to the particular
training venue and event. It is mandatory for participants to observe all procedures regarding evacuation
of the building in the event of a fire or other emergency, and comply fully with any instructions issued
by the facilitator or local fire marshall. All Trust training venues are designated as ‘No Smoking’ areas.




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Booking
An electronic booking system is in operation at SLaM. Applicants wishing to book internal training
courses must e-mail the relevant training administration team. The admin team will then send a
confirmation e-mail to the applicant and their manager. This e-mail is accepted as default consent
from your line manager. They will have 5 days in which to notify the admin team if they do not
consent to the training. Please see training application chart on page 5.

Cancellation
The provision of training places is a valuable resource and the Training department must ensure that
all sessions are filled to maximum capacity to ensure all staff wishing to attend may be offered places
in a cost effective manner.

Once a booking has been confirmed it is expected that every effort be made by the participant
and the line manager to ensure attendance. If it is necessary to cancel a booking, the participant
must advise the training department immediately with details of their inability to attend, and confirm
the cancellation by e-mail.

This will enable the training department to offer a place to other potential participants. Failure to
attend or notify the training department of cancellation will result in your department being charged
a standard cancellation fee, and the appropriate manager will be notified in writing.

Punctuality
It is important for participants to arrive punctually and to make appropriate allowance for any
additional time required to travel to the training venue. It is the responsibility of the facilitator to ensure
that the sessions run smoothly without undue interruption for the benefit of the group as a whole.
Late arrival may result in missing information and material, which is key to the successful delivery of
the training. For these reasons facilitators may refuse attendance to any participant arriving late.

Evaluation
To ensure continuous monitoring and improvement evaluation of the quality and effectiveness of all
training is an essential part of the whole process of delivery of training and development programmes.
All participants are therefore asked to comply with completing in full all evaluation documentation at
the request of the facilitator.

Training Styles and Delivery
The Education and Training department are keen to provide a diverse range of delivering training.
In the 21st Century education no longer means the traditional classroom style of teaching,
there are many new and innovative ways for you to develop:
n   Mentoring
n   Coaching
n   Shadowing
n   e-Learning
n   Self directed study
n   Blended learning
n   Learning sets
n   Classroom based
If you would like to know more about these opportunities please contact the
Education and Training Department.




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External Education and Training
The Education and Training departments commission external trainers to deliver courses on a
range of areas including:
n   Administration skill development and learning pathways for staff in bands 1-4 , courses for skill
    development and such as the foundation degree at LSBU – see JIF training for bands 1-4, we are
    also developing a band 5 pathway
n   Continuous Professional Development for professionals
n   Assessment and Outcome measures for Occupational Therapists
n   Other Specialised courses
n   Management and Leadership skill development including courses offered by SLaM Partners,
    the Trust internal consultancy department.

We are developing and commissioning new courses all the time, please refer to the Trust Education
and Training intranet site course availability for further information on
http://sites.intranet.slam.net.nhs.uk/training/default.aspx

The trust also has funding from NHS London for academic education particularly with Kings College
Nightingale, Institute of Psychiatry and some courses at London South Bank University.

Please refer to their websites for further information such as www.kcl.ac.uk/nursing or
www.iop.kcl.ac.uk. All courses at these institutions will require a funding and release application
form for either Long, Short or Special request. Please refer to the E and T intranet site funding pages
for further information and to download the forms. If you would like to know more about these
opportunities please contact the funding administrator on 020 3228 5078.

Jacquie Pryke
Assistant Director of Education and Training




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Service User Involvement
In Training and Education
The Department of Health, NIMHE and other agencies have repeatedly stressed that users of
mental health services (which includes carers and family members) should be at the very heart
of Mental Health training and education, since they can offer a more holistic, relevant
(and challenging) educational experience to MH, which should lead to more patient-centred and
effective clinical practice. In response to this SLaM has established SUITE as the specifically
user-focused part of the Education and Training Department.


    Aims of SUITE
    n   To work with SLaM service users to provide them with practical advice, training, support
        and encouragement so they may use their skills, talents and experiential expertise to
        contribute to MH Education and Training in ways that feel safe, appropriate and meaningful.
    n   To work with SLaM staff to ensure that Training and Education within SLaM centrally
        incorporates service user perspectives and user-focused ideas for positive improvements.
    n   To help develop clinical practice which prioritises service users’ needs and concerns over
        those of the ‘system’ and promotes recovery.


Our work with service users has developed and we have a range of opportunities/training
courses for service users, where they can come and find out more about the ‘why, how, when,
where, what’ of user involvement in training.

If you know of users who may be interested in these opportunities/courses we would be
grateful if you could draw their attention to this page.

Training courses specifically run for service users include:
n   A Taste of SUITE: A half day session for those who want to find out a bit more about
    being involved in training MH staff and the work of SUITE
n   Using Our Experiences: A one day session for users who may want to talk to MH staff
    about their experiences of using MH services
n   Facilitation Workshops: focusing on different aspects of training and facilitation for
    SUITE members e.g. Using flip charts.

For more information please e-mail: suiteadmin@slam.nhs.uk or james.ellis@slam.nhs.uk




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Disability Statement
The Education and Training Department encourages enquiries from learners with disabilities, medical,
or any other limiting conditions. We want to work in partnership with staff to ensure equal and fair
access to all training.

Reasonable adjustments’ can be made to the environment and working practice. It will be very
helpful if you anticipate any problems and how best they can be overcome. This information will
be treated as confidential and every effort will made to offer you the opportunity to discuss your
needs in privacy.

The Education and Training department is committed to supporting the implementation of the Trust’s
Disability Equality scheme and action plan, published in December 2006. Staff can learn about the
Disability Discrimination Act and consider how it applies to their role and area by registering with
the Diversity e-Learning package, called ‘Same Difference’. Trust staff can access this on-line through
the Trust’s Education and Training intranet pages.

Please ensure that we know what you need so that we can help you meet your
learning needs.

Education and Training Department




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Explanation of Tier Training
All scheduled training has been broken down into three stages in order to identify varying
training requirements:

Tier 1(T1) Training
T1 training consists of all training that the Trust considers to be Mandatory for specific
professional groups

Tier 2 (T2) Training
T2 training consists of training that is Highly Recommended for specific professional groups

Tier 3 (T3) Training
T3 training is any training that is classified as Individual Professional Development
(individual training needs will continue to be assessed at an individual level in relation to
work objectives and aspirations for personal development as identified in Personal
development Plans.

The Trust Appraisal/PDR documentation must be used to record this learning, including
KSF requirements. The Appraisal documentation will identify the Mandatory training (T1),
the Highly Recommended Training (T2) and the Individual Professional Development
training needs (T3).

Line managers have the duty to ensure that any staff attending T1 or T2 required training are
given 100% release time to attend.

Line managers have the duty to ensure that any staff completing attending T1 or T2 required
training online via e-Learning are given 100% protected or release time to undertake this training
based on recommended completion times provided by the Trust EandT department.




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Knowledge and Skills Framework (KSF)
The KSF framework outlines a set of competencies that are required by most post holders in
the NHS. There are six ‘Core’ dimensions (these are competencies that apply to all posts),
and twenty four ‘Specific’ dimensions (these are more specialised competencies, with a minimum
of one and a maximum of around eight applying to each post). Each dimension is described
at four levels, level one being the easiest, up to level four, which is the most complex.

Most posts in the NHS will have a KSF Post Outline, which specifies what dimensions need
to be met in order to meet the requirements of that post. The following page shows an example
of what a post outline looks like.

Each outline comes in two parts - a foundation outline, which describes what the post holder
must do after twelve months in post, and a full outline, which describes what the post holder
must do when they reach their second gateway.

In order to demonstrate competence the post holder needs to collect evidence to show they
can meet the requirements. Where the post holder doesn’t have the necessary knowledge
and/or skills to meet requirement, they have a development need which should be recorded
on their Personal Development Plan.

Most development needs will best be met through ‘on the job’ learning; including shadowing,
mentoring and learning from a more experienced colleagues. However some needs may be
met through attendance at some of the courses in this brochure.

In order to help you decide which courses are most suitable, each course now identifies which of
the six core competencies it supports and at what level. Please note that this is a guide only and
attendance on a particular course does not mean you have demonstrated that level of competence.
For example, the Safeguarding Children: Core day (incorporating London Child Protection Procedures)
(RISK 15) supports the KSF Core and Specific dimensions and levels as follows:

Example:
Safeguarding Children: Core day (incorporating London Child Protection Procedures) (RISK 15)

Communication                            Level 1
Personal and People Development          N/A
Health, Safety and Security              Level 2
Service Improvement                      Level 1
Quality                                  Level 1
Equality and Diversity                   N/A
HWB3                                     Level 2

Therefore, by attending this course you will be learning new knowledge and skills at these levels,
but you will need to apply knowledge and skill in your job in order to demonstrate competence.




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Knowledge and Skills Framework (KSF)
KSF Post Outline Example
Post Outline: Qualified mental Health Nurse/Band 5
Purpose:
The post holder collaboratively assesses the needs of the service users, plans, implements and
evaluates the care given and maintains records associated with this process. This may include
the co-ordination of care of service users, liaising with other members of the multi-disciplinary
team where necessary. The post holder will carry out nursing procedures to a standard that
ensures safe and effective care, and complies with the Nursing and Midwifery Council’s Code
of Professional Conduct.
Pay band: Band 5                             Reporting to: Team Leader/Ward Manager



                                 KSF Dimensions, Levels and Indicators

 Core/Specific     Number        Dimension                Foundation Gateway        Second Gateway

                                                          Level   Indicator         Level    Indicator

 Core              C1            Communication             3      A,B,C,D,E,F         3      A,B,C,D,E,F

 Core              C2            Personal and People       3      A,B,C,D,G           3      A,B,C,D,E,F,G
                                 Development

 Core              C3            Health, Safety and        2      A,B,C,D,E,F         2      A,B,C,D,E,F
                                 Security

 Core              C4            Service Improvement       2      A,B,C,D,E           2      A,B,C,D,E,F

 Core              C5            Quality                   1      A,B,C,D,E           2      A,B,C,D,E,F

 Core              C6            Equality and Diversity    2      A,B,C,D             2      A,B,C,D

 Specific          HWB1          Promotion of health       2      A,B,C,D,E,F,G       2      A,B,C,D,E,F,G
                                 and wellbeing and
                                 prevention of adverse
                                 effects on H and W

 Specific          HWB2          Assessment and Care       2      A,B,C,D,E,F         3      A,B,C,D,E,F,G
                                 planning to meet
                                 H and W needs

 Specific          HWB3          Protection of H and W     2      A,B,C,D,E           3      A,B,C,D,E,F,G,H

 Specific          HWB4          Enablement to address     2      A,B,C,D,E           3      A,B,C,D,E,F,G
                                 H and W needs

 Specific          HWB5          Provision of care to      1      A,B,C,D,E,F         3      A,B,C,D,E,F,G,H
                                 meet H and W needs

 Specific          G6            People Management         1      A,B,C,D             1      A,B,C,D,E




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Training Profiles
Identifying a Profile
Identifying even the mandatory or required training for each individual can be rather more
complicated than you might expect. Many factors come into play such as how long you have
been with the Trust and what your specific job role is. The Minimum Mandatory/Required
Training Schedule included in this publication is there for you and your manager to consult.
It is to help you identify which areas of training are required by you during your time with
the Trust. It is extremely important that you identify the correct mandatory training. These courses
will provide you with essential skills, knowledge and information to do your job safely, competently
and lawfully during your time with us.

Furthermore, you will need to evidence that you have received your mandatory or required
training to access further developmental training.

As a guide we have shown some examples of some staff’s typical training profiles to help you
identify what training you might be required to attend. Please note the following examples only
list peoples Tier 1 mandatory training requirements.

Please bear in mind that you may have to include other training into your profile according to
your role i.e. Band 5 Nurses will need to include any relevant training according to their
Band 5 pathway.

All training profiles have been based on the first four years of your employment to demonstrate
typical training needs and refreshers. For employees who have been in the Trust for longer than
this then profiles will have to be adapted accordingly.

All training needs should be identified with your line manager on your personal development plan.

Included at the end of the training profiles is a blank template that can be used to identify your
mandatory training requirements you will require during your time with the Trust. This template
includes all Tier 1 and Tier 2 training, you just need to identify which is relevant to your role.




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Training Profiles
Examples


 No.     Role                                  Staff Group                            Position

  1      Housekeeper                           Estates and Ancillary                  Band 1-2

  2      Porter                                Estates and Ancillary                  Band 2

  3      Receptionist/Administrator/Medical    Administrative and Clerical            Band 2-4
         Secretary/HR Advisor

  4      Inpatient Health Care Assistant/      Clinical Services                      Band 2-3
         Support Worker

  5      Community Health Care Assistant/      Clinical Services                      Band 2-3
         Support Worker

  6      Maintenance/Building Craftsperson/    Estates and Ancillary                  Band 1-4
         IT service Engineer

  7      Occupational Therapist/               Allied Health Professionals            Band 4-6
         Technical Instructor

  8      Staff Nurse                           Nursing and Education Directorate      Band 5

  9      Business Manager/Personal Assistant   Administrative and Clerical            Band 4-6

  10     Inpatient Charge Nurse                Nursing and Education Directorate      Band 6

  11     Community Nurse                       Nursing and Education Directorate      Band 6

  12     Clinical Psychologist/ Occupational   Add. Prof. Scientific and Technical/   Band 6-7-8a
         Therapist/ Social Worker              Allied Health professionals

  13     Ward Manager                          Nursing and Education Directorate      Band 7

  14     Nurse Managers/Senior Managers        Nursing and Education Directorate/     Band 8a+
         (Clinical)/Clinical Psychologist/     Add. Prof. Scientific and Technical/
         Allied Health professionals           Allied Health professionals




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Training Profiles
Example 1: Housekeeper - Band 1-2


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Loads                                                   Corporate induction session
                                                                             satisfied this need for yr1

 PSTS 1/2 day Awareness course                                               Corporate induction session
                                                                             satisfied this need for yr1

 Food Hygiene                                                                Refresh every 3 years

 First Aid at Work Appointed Person

 Health and Safety awareness for                                             Corporate induction session
 all employees                                                               satisfied this need for yr1
                                                                             No refresher required

 COSHH                                                                       On site training

 Data Confidentiality and Security                                           E– Learning, No refresher
 e-Learning                                                                  required

 Infection control e-Learning*

 Introduction to Safeguarding Children                                       Corporate induction session
                                                                             satisfied this need for yr1

 Safeguarding Adults Awareness                                               Corporate induction session
                                                                             satisfied this need for yr1




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Training Profiles
Example 2: Porter - Band 2


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Loads                                                   Corporate induction session
                                                                             satisfied this need for yr1

 PSTS 1/2 day Awareness course                                               Corporate induction session
                                                                             satisfied this need for yr1
                                                                             Refresher every other year

 First Aid at Work Appointed Person                                          Annual refresher required

 Data Confidentiality and Security                                           E– Learning, No refresher
                                                                             required

 Health and Safety awareness for                                             Corporate Induction session
 all employees                                                               satisfied this need for yr1
                                                                             The full one day course must
                                                                             be attended in yr 2

 COSHH                                                                       On site training

 Data Confidentiality and Security                                           E– Learning,
 e-Learning                                                                  No refresher required

 Infection control e-Learning                                                Refresher not required but
                                                                             recommended every 2 years

 Introduction to Safeguarding Children                                       Corporate induction session
                                                                             satisfied this need for yr1

 Safeguarding Adults awareness                                               Corporate induction session
                                                                             satisfied this need for yr1




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Training Profiles
Example 3: Receptionist/Administrator/Secretary - Band 3-4


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Loads                                                   Corporate induction session
                                                                             satisfied this need for yr1

 PSTS 1/2 day Awareness course                                               Corporate induction session
                                                                             satisfied this need for yr1
                                                                             Refresher every other year

 First Aid at Work Appointed Person

 Data Confidentiality and Security                                           E– Learning, No refresher
                                                                             required

 Health and Safety awareness for                                             No refresher required
 all employees

 Introduction to Safeguarding Children                                       Corporate induction session
                                                                             satisfied this need for yr1

 Data Confidentiality and Security                                           E– Learning,
 e-Learning                                                                  No refresher required

 Infection control e-Learning                                                Refresher not required but
                                                                             recommended every 2 years

 Safeguarding Adults awareness                                               Corporate induction session
                                                                             satisfied this need for yr1




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Training Profiles
Example 4: Health Care Assistant/Support Worker - Band 2-3


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Patients                                                Corporate induction session
                                                                             satisfied this need for yr1

 Introduction to Safeguarding Children                                       Corporate induction session
                                                                             satisfied this need for yr1

 PSTS 5 day course and 3 day refresher                                       Attends 3 day refresher every
                                                                             other year

 First Aid at Work Appointed Person                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Data Confidentiality and Security                                           E– Learning,
                                                                             No refresher required

 Health and Safety awareness for                                             No refresher required
 all employees

 Food Hygiene *This is only required                                         Refresh every 3 years
 if you handle any tasks associated
 with preparing food.

 Safeguarding Adults                                                         Corporate induction session
                                                                             satisfied this need for yr1

 Infection Control e-Learning




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Training Profiles
Example 5: Maintenance/Building Craftsperson - Band 1-4


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Loads                                                   Corporate induction session
                                                                             satisfied this need for yr1

 Introduction to Safeguarding Children                                       Corporate induction session
                                                                             satisfied this need for yr1

 PSTS 1/2 day Awareness course                                               Attends every other year

 First Aid at Work Appointed Person                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Data Confidentiality and Security                                           E– Learning,
                                                                             No refresher required

 Health and Safety awareness for                                             No refresher required
 all employees

 Control of Asbestos (employees)                                             Annual 1/2 day refresher

 Safeguarding Adults Awareness                                               Corporate induction session
                                                                             satisfied this need for yr1

 Infection Control e-Learning




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Training Profiles
Example 6: Occupational Therapist/Technical Instructor - Band 4-5-6


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Patients                                                Corporate induction session
                                                                             satisfied this need for yr1

 Safeguarding Children Core day                                              Corporate induction session
                                                                             satisfied this need for yr1

 PSTS 5 day course and 3 day refresher                                       Attends 3 day refresher every
                                                                             other year

 First Aid at Work Appointed Person                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Data Confidentiality and Security                                           E– Learning,
                                                                             No refresher required

 Health and Safety Awareness for                                             No refresher required
 all employees

 Food Hygiene *This is only required                                         Refresh every 3 years
 if you handle any tasks associated
 with preparing food.

 Basic Life Support                                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Mental Health Act                                                           Covered on first year by
                                                                             introduction to Mental
                                                                             Health Act on Trust Induction

 Safeguarding Adults                                                         Corporate induction session
                                                                             satisfied this need for yr1

 Infection Control e-Learning




< Back    Contents     Next >                          www.slam.nhs.uk                                       20
Training Profiles
Example 7: Staff Nurse - Band 5


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Patients                                                Corporate induction session
                                                                             satisfied this need for yr1

 Safeguarding Children Core day                                              Corporate Induction session
                                                                             covers the first year, but the
                                                                             Core day needs to be
                                                                             completed in yr1. Refresher
                                                                             required every 3 years

 PSTS 5 day course and 3 day refresher                                       Attends 3 day refresher every
                                                                             other year

 First Aid at Work Appointed Person                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Data Confidentiality and Security                                           E– Learning,
                                                                             No refresher required

 Health and Safety Awareness for                                             No refresher required
 all employees

 Food Hygiene *This is only required                                         Refresh every 3 years
 if you handle any tasks associated
 with preparing food.

 Basic Life Support                                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Clinical risk                                                               Corporate Induction session
                                                                             satisfied this need for yr1
                                                                             Refresher recommended
                                                                             every 3 years

 Mental Health Act                                                           Corporate Induction session
                                                                             satisfied this need for yr1
                                                                             Refresher every 2 years

 Safeguarding Adults                                                         Corporate induction session
                                                                             satisfied this need for yr1

 Infection Control e-Learning




< Back     Contents    Next >                          www.slam.nhs.uk                                        21
Training Profiles
Example 8: Business Manager/Personal Assistant - Band 4-6


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Loads                                                   Corporate induction session
                                                                             satisfied this need for yr1

 PSTS 1/2 day Awareness course                                               Attends every other year

 First Aid at Work Appointed Person                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Data Confidentiality and Security                                           E– Learning,
                                                                             No refresher required

 Health and safety awareness for                                             No refresher required
 all employees

 Introduction to Safeguarding Children                                       Corporate Induction session
                                                                             satisfied this need for yr1

 Introduction to Risk Management                                             No refresher required

 Recruitment and Selection                                                   Refresher recommended
                                                                             every 3 years

 Safeguarding Adults Awareness                                               Corporate induction session
                                                                             satisfied this need for yr1

 Infection Control e-Learning




< Back    Contents     Next >                          www.slam.nhs.uk                                      22
Training Profiles
Example 9: Inpatient Charge Nurse - Band 6


 Tier 1 Subject                          Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                             Local Induction will only be
                                                                             repeated if you change roles

 Corporate Induction                                                         No refresher required

 Fire Safety                                                                 Corporate induction session
                                                                             satisfied this need for yr1

 Moving and Handling Patients                                                Corporate induction session
                                                                             satisfied this need for yr1

 Basic Life Support                                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Safeguarding Children Core Day                                              Corporate Induction session
                                                                             covers the first year

 PSTS 5 day course and 3 day refresher                                       Attends 3 day refresher every
                                                                             other year

 Mental Health Act                                                           Corporate Induction session
                                                                             satisfied this need for yr1

 First Aid at Work Appointed Person                                          Corporate Induction session
                                                                             satisfied this need for yr1

 Data Confidentiality and Security                                           E– Learning,
                                                                             No refresher required

 Clinical Risk                                                               Corporate Induction session
                                                                             satisfied this need for yr1
                                                                             Refresher recommended
                                                                             every 3 years

 Recruitment and Selection                                                   Refresher recommended
                                                                             every 3 years

 Basic Life support                                                          Basic Life Support is covered on
                                                                             Induction - Band 6’s should then
                                                                             progress on to complete ILS

 Immediate life Support (ILS)                                                Annual Refresher
 *for Emergency Team Leaders.

 Health and Safety for Managers and                                          Refresher recommended
 H and S Leads                                                               every 3 years

 Safeguarding Adults                                                         Corporate induction session
                                                                             satisfied this need for yr1

 Infection Control e-Learning




< Back    Contents     Next >                          www.slam.nhs.uk                                          23
Training Profiles
Example 9: Community Nurse - Band 6


 Tier 1 Subject                       Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                          Local Induction will only be
                                                                          repeated if you change roles

 Corporate Induction                                                      No refresher required

 Fire Safety                                                              Corporate induction session
                                                                          satisfied this need for yr1

 Moving and Handling Patients                                             Corporate induction session
                                                                          satisfied this need for yr1

 Basic Life Support                                                       Corporate Induction session
                                                                          satisfied this need for yr1

 Safeguarding Children Core Day                                           Corporate Induction session
                                                                          covers the first year, but the
                                                                          Core day needs to be
                                                                          completed in yr1. Refresher
                                                                          required every 3 years

 PSTS 1 day course                                                        Attends refresher every
                                                                          other year

 Mental Health Act                                                        Covered on first year by
                                                                          introduction to mental health
                                                                          act on Trust Induction

 First Aid at Work Appointed Person                                       Corporate Induction session
                                                                          satisfied this need for yr1

 Data Confidentiality and Security                                        E– Learning,
                                                                          No refresher required

 Clinical Risk                                                            Corporate Induction session
                                                                          satisfied this need for yr1
                                                                          Refresher recommended
                                                                          every 3 years

 Recruitment and Selection                                                Refresher recommended
                                                                          every 3 years

 Health and Safety for Managers and                                       Refresher recommended
 H and S Leads                                                            every 3 years

 Safeguarding Adults                                                      Corporate induction session
                                                                          satisfied this need for yr1

 Infection Control e-Learning




< Back    Contents     Next >                       www.slam.nhs.uk                                        24
Training Profiles
Example 10: Clinical Psychologist/Occupational Therapist/Social Worker - Band 6-7-8a



 Tier 1 Subject                         Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                            Local Induction will only be
                                                                            repeated if you change roles

 Corporate Induction                                                        No refresher required

 Fire Safety                                                                Corporate induction session
                                                                            satisfied this need for yr1

 Basic Life Support                                                         Corporate Induction session
                                                                            satisfied this need for yr1

 Safeguarding Children Core Day                                             Corporate Induction session
                                                                            covers the first year, but the
                                                                            Core day needs to be
                                                                            completed in yr1. Refresher
                                                                            required every 3 years

 PSTS 1 day course for community                                            Attends refresher every
 workers.                                                                   other year
 *It is highly recommended that any                                         *For those who have
 inpatient AHP’s that are rostered on                                       completed the 5 day course
 shifts complete the 5 day Team Work                                        they attend a 3 day refresher
 PSTS course                                                                every other year

 Mental Health Act                                                          Corporate Induction session
                                                                            satisfied this need for yr1
                                                                            Refresher every 2 years

 Data Confidentiality and Security                                          E– Learning,
                                                                            No refresher required

 Clinical Risk                                                              Corporate Induction session
                                                                            satisfied this need for yr1
                                                                            Refresher recommended
                                                                            every 3 years

 Recruitment and Selection                                                  Refresher recommended
                                                                            every 3 years

 Health and Safety for Managers and
 H and S Leads                                                              Refresher recommended
                                                                            every 3 years

 Safeguarding Adults                                                        Corporate induction session
                                                                            satisfied this need for yr1

 Infection Control e-Learning




< Back    Contents     Next >                         www.slam.nhs.uk                                        25
Training Profiles
Example 11: Ward Manager - Band 7


 Tier 1 Subject                       Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                          Local Induction will only be
                                                                          repeated if you change roles

 Corporate Induction                                                      No refresher required

 Fire Safety                                                              Corporate induction session
                                                                          satisfied this need for yr1

 Moving and Handling Patients                                             Corporate Induction session
                                                                          satisfied this need for yr1

 Basic Life support                                                       Basic Life Support is covered on
                                                                          Induction - Band 6’s should then
                                                                          progress on to complete ILS

 Immediate life Support                                                   Annual Refresher
 *for Emergency Team Leaders

 Safeguarding Children Core Day                                           Refresher required every 3 years

 PSTS 1 day course                                                        Attends refresher every
                                                                          other year

 Mental Health Act                                                        Corporate Induction session
                                                                          satisfied this need for yr1
                                                                          Refresher every 2 years

 First Aid at Work Appointed Person                                       Corporate Induction session
                                                                          satisfied this need for yr1

 Data Confidentiality and Security                                        E– Learning,
                                                                          No refresher required

 Clinical Risk                                                            Corporate Induction session
                                                                          satisfied this need for yr1
                                                                          Refresher recommended every
                                                                          3 years

 Recruitment and Selection                                                Refresher recommended every
                                                                          3 years

 Health and Safety for Managers                                           Refresher recommended every
 and H and S Leads                                                        3 years

 Safeguarding Adults                                                      Corporate induction session
                                                                          satisfied this need for yr1

 Infection Control e-Learning




< Back    Contents     Next >                       www.slam.nhs.uk                                          26
Training Profiles
Example 12: Nurse Specialists/Senior Clinical Managers/Clinical Psychologist/
            Allied Health Professionals - Band 8+


 Tier 1 Subject                       Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction                                                          Local Induction will only be
                                                                          repeated if you change roles

 Corporate Induction                                                      No refresher required

 Fire Safety                                                              Corporate induction session
                                                                          satisfied this need for yr1

 PSTS 1 day course                                                        Attends refresher every
                                                                          other year

 Mental Health Act                                                        Corporate Induction session
                                                                          satisfied this need for yr1
                                                                          Refresher every 2 years

 First Aid at Work Appointed Person                                       Corporate Induction session
                                                                          satisfied this need for yr1

 Data Confidentiality and Security                                        E– Learning,
                                                                          No refresher required

 Clinical Risk                                                            Corporate Induction session
                                                                          satisfied this need for yr1
                                                                          Refresher recommended
                                                                          every 3 years

 Recruitment and Selection                                                Refresher recommended
                                                                          every 3 years

 Health and Safety for Managers                                           Refresher recommended
 and H and S Leads                                                        every 3 years

 Introduction to Risk management                                          No refresher required

 Basic Life support                                                       Basic Life Support is covered
                                                                          on Induction for yr 1

 Immediate life Support                                                   Annual Refresher
 *for Emergency Team Leaders

 Safeguarding Adults                                                      Corporate induction session
                                                                          satisfied this need for yr1

 Infection Control e-Learning




< Back    Contents     Next >                       www.slam.nhs.uk                                       27
Training Profiles
Your Training Profile Template - Tier 1


 Tier 1 Subject                           Year 1   Year 2   Year 3   Year 4   Notes

 Local Induction


 Corporate Induction


 Fire Safety


 Fire Warden training


 Moving and Handling Awareness:
 Patients


 Moving and Handling Awareness:
 Loads


 Food Hygiene
 CIEH Foundation Certificate


 First Aid at Work for appointed Person


 First Aid at Work


 Introduction to Risk management


 Control of Asbestos (Employees)


 Control of Asbestos (Managers)


 Introduction to safeguarding children


 Safeguarding Children Core day


 Basic Life Support


 Immediate Life Support


 Infection Control e-Learning




< Back    Contents      Next >                          www.slam.nhs.uk               28
Training Profiles
Your Training Profile Template - Tier 1


 Tier 1 Subject                      Year 1   Year 2   Year 3   Year 4   Notes

 Promoting Safe and Therapeutic
 Services (PSTS) 5 day course


 Promoting Safe and Therapeutic
 Services (PSTS) 3 day refresher


 PSTS 1 day course


 PSTS ½ day course


 PSTS MHOA


 PSTS CAHMS


 Health and Safety Awareness
 for all employees in a non
 management role


 Health and Safety Risk Assessment
 - assessors


 Health and Safety for Managers
 and H and S Leads


 COSHH


 Recruitment and Selection


 Data Confidentiality and security
 (New 1st April 08)


 Clinical Risk


 Mental Health Act


 Mental Health Act Section 12




< Back    Contents     Next >                      www.slam.nhs.uk               29
Training Profiles
Your Training Profile Template - Tier 2


 Tier 2 Subject                        Year 1   Year 2   Year 3   Year 4   Notes

 People Handling and Risk Management
 for MHOA


 Safeguarding Adults Awareness


 Safeguarding children – Core
 day for CAMHS staff


 Safeguarding children – keeping
 children in mind when working with
 parents with mental illness
 PSTS Tutors Course


 Effective Record Keeping and
 Confidentiality


 Infection control


 Introduction to Clinical Risk


 Mental Health Act


 Structured investigation


 Medicines Management
 New Course : PILOT


 Understanding Medicine and Its
 Effect New Course : PILOT


 Medication management for
 non nursing professionals with
 Patient contact


 Dual Diagnosis
 - Pan London Course




< Back    Contents      Next >                       www.slam.nhs.uk               30
Schedule and Information
for Tier 1 Training

Risk Management Section
Schedule and Information for Tier 1 Training Courses - Risk Management

Corporate Induction

Course aims                                                  Target groups
The aim of this course is to successfully introduce          Required course for all new starters to SLAM
new starters to SLAM, and to ensure that aspects of          Non-clinical staff attend day 1and 2, Clinical
mandatory Training are covered on the course.                staff attend days 1, 2 and 3.

Induction provides the following sessions                    Training methods employed
Welcome an overview of the Trust.                            on the course
n   Health and Safety Awareness                              Presentations, investigative learning and
n   Combating stigma and promoting social inclusion          practical sessions.
n   Safeguarding Children Awareness
n   Statutory Fire Awareness Training                        Course materials and equipment
n   Equality and Diversity Awareness                         Candidates will be issued with their Trust
n   Moving and Handling Training                             Corporate Induction and Personal Portfolio at
n   Data Protection Training                                 the event.
n   Infection Control DVD
n   Service User Perspective                                 Follow up work if applicable
n   Complaints and Service Improvements                      Candidates are required to complete their
n   Hr in SLaM/Staff Side unions                             Trust Corporate Induction and Personal
n   Promoting Safe and Therapeutic Services Awareness        Portfolios and to complete their Local
n   Basic Life Support Training                              Induction if they have not already done so.
n   Awareness of the Recovery Approach
n   Clinical Risk Awareness                                  KSF Core Dimensions
n   Mental Health Act Awareness
                                                             n   Communications
n   Safeguarding Adults Awareness
                                                             n   Personal and People Development
n   Introduction to Museums and Archives/
                                                             n   Health, Safety and Security
    Governance and Patient Information/SUITE/RCN/
                                                             n   Service Improvement
    Counter Fraud and LSMS/Accommodation/
                                                             n   Quality
    Occupational Health.
                                                             n   Equality and Diversity.

Trainer’s name
                                                             Course Duration
Internal and external Trainers
                                                             2 or 3 days depending upon role.
Course co-ordinated by Lisa Freedman

                                                             Available
                                                             Monthly.

Course booking                                               Refresher
Please send course bookings to:                              None required.
training_bookings@slam.nhs.uk
                                                             Location
For enquiries please contact:                                Southwark Training Centre.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back     Contents    Next >                           www.slam.nhs.uk                                       32
Schedule and Information for Tier 1 Training Courses - Risk Management

Fire Safety Awareness

Course aims                                                   Target groups
To ensure all members of staff are aware of fire              For all members of staff. The course
prevention measures and how to respond to                     compliments departmental and ward on-site
outbreaks of fire.                                            training sessions.
                                                              *For Staff in a non-clinical role in a non-clinical
Course information                                            environment this may be completed every other
The Trust has a responsibility to provide effective           year by e-Learning, but this must be complimented
training in fire prevention and in how to respond to          with face to face training every other year.
an outbreak of fire.
All senior managers should ensure their staff have            Training methods employed
both basic instruction in fire safety, and in training        on the course
appropriate to the specific needs of their work place.        Presentation and external practical exercise.
Training should take place immediately on
appointment, and be refreshed annually.                       KSF Core Dimensions
                                                              n   Health, Safety and security
Course objectives                                             n   Quality.
n   To identify fire risks in the workplace
n   To recognise the fire ‘triangle’                          Course Duration
n   To have an understanding of fire protection               1 hour.
    and safety
n   To be familiar with portable and fixed fire               Available
    fighting equipment/use of/and techniques
                                                              Monthly on Induction
n   To have an understanding of fire plans
                                                              On-site training and workshops.
n   procedures and action notes
n   To be aware of evacuation procedures.
                                                              Refresher
                                                              Statutory requirement for all staff to attend
Trainer’s name
                                                              these sessions annually.
London Fire Brigade
                                                              Location
Additional information
                                                              Bethlem Royal Hospital
Delegates must arrive promptly for these short
                                                              Lambeth Hospital - Boardroom, Reay House.
sessions, as delegates must receive vital information.
                                                              Maudsley Hospital
Failure to attend the complete session will result
                                                              Southwark training Centre.
in the candidate having to rebook.
                                                              On site team training is done by request
Course booking                                                through the training department.
                                                              *Their must be a minimum of 20 staff available
Please send course bookings to:
                                                              to attend a team training session.
training_bookings@slam.nhs.uk




< Back     Contents     Next >                           www.slam.nhs.uk                                            33
Schedule and Information for Tier 1 Training Courses - Risk Management

Fire Warden Training

Course aims                                                 Target groups
To Enable Wardens to take the Lead in an event of           Statutory requirement to have 2 fire
a fire. Give advice and recommendations to teams            wardens per site.
and staff.
                                                            Training methods employed
Course information                                          on the course
The Trust has a responsibility to provide effective         Presentation and external practical exercise.
training in fire prevention and in how to respond to
an outbreak of fire.                                        KSF Core Dimensions
All senior managers should ensure their that they           n   Health, Safety and security
have 2 fire wardens per site.                               n   Quality.

Course objectives                                           Course Duration
n   To identify fire risks in the workplace                 1 day.
n   To have an understanding of fire protection
    and safety                                              Available
n   To be familiar with portable and fixed fire             As advertised on Intranet.
    fighting equipment/use of/and techniques
n   To be responsible for ensuring that fire plans          Refresher
n   procedures and action notes are kept up to date
                                                            Every 2 years.
    within their site
n   To be aware of evacuation procedures.
                                                            Location
Trainer’s name                                              London Fire Brigade Training Centre SE1.

London Fire Brigade.




Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

All attendances must be booked in advance.




< Back     Contents    Next >                          www.slam.nhs.uk                                      34
Schedule and Information for Tier 1 Training Courses - Risk Management

Moving and Handling Awareness (Patients and Loads)

Course aims                                                    Target groups
To Reduce the risk and prevent injuries whilst                 See below.
undertaking moving and handling activities.
                                                               Manual Handling Loads
Course information                                             This course is for all Non Clinical staff
Courses are divided into two categories for Clinical           (Porters, Drivers, Stores) responsible for
and Non Clinical staff:                                        handling loads.
Clinical = Patients
Non Clinical = Loads                                           Manual Handling Patients
Patients: is for staff who are, in daily contact with,         This course is for all clinical staff responsible
and handling of patients.                                      for handling patients.
Loads: is for staff whose main responsibilities are
lifting of loads. Example (Porters, Drivers, Gardeners,        Course materials
Stores personnel etc).                                         Handouts.

Course objectives                                              Follow up work if applicable
n   Awareness of relevant legislation and policy               Not applicable.
n   Awareness of the principles of safe handling
n   Awareness of ergonomics                                    KSF Core Dimensions
n   Awareness of people and load handling                      n   Health Safety and Security
n   To practice safe handling techniques                       n   Quality.
n   Awareness of the possible causes of back injury
n   Understanding of the basic structure of the spine          Course Duration
n   Awareness of maintaining a healthy back
                                                               Patients: 1 day
n   Awareness of making a risk assessment.
                                                               Loads: 1/2 day.

Trainer’s names and qualifications
                                                               Available
Course co-ordinator Mark Wattley, Mark has a
                                                               Monthly on Induction
diploma in Moving and Handling, been a C and R
                                                               n Regular classroom based training lease
trainer and previously worked in the care of the
                                                                 - see Education and Training intranet site
elderly. 0208 776 4369
                                                                 for dates
                                                               n On-site training and workshops available

                                                                 on request.

                                                               Refresher
Course booking                                                 Annual.
Please send course bookings to:
training_bookings@slam.nhs.uk                                  Location
                                                               Clinical Skills Centre, Maudsley Hospital
For enquiries please contact:                                  On site venues.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back      Contents    Next >                            www.slam.nhs.uk                                          35
Schedule and Information for Tier 1 Training Courses - Risk Management

First Aid Appointed Person

Course aims                                                      Target groups
Equip staff with the basic skills and knowledge to take          Staff that may have a duty of care towards their
charge of an accident or physical illness occurring in           colleagues, clients, patients and service users.
the workplace.
The course is recommended by the HSE if the                      Prerequisites of course
workplace has more than one employee or if                       Each applicant should be put forward for the
personnel work in small teams away from the central              courses by there Ward Manager or Team leader.
base. The focus is on preventing life threatening
conditions from deteriorating.                                   Training methods employed on
                                                                 the course
Course information                                               Theoretical input, practical skills, and practical
Training for the course means that candidates are                incidents based on continual assessment.
given realistic and useful skills that can be effectively
used in real life.                                               Course materials and equipment
                                                                 Pre Learning -First Aid At Work course Manual.
Course objectives
n   Initiate, manage and a First Aid Incident                    Assessment details
    (Incident Management) prior to emergency help                Continuous assessment throughout.
    arriving. Performing CPR effectively                         On successful completion, the participants will
n   Treat Airway, Breathing and Circulation problems             receive an “Emergency Aid for Appointed
    and unconscious casualty management                          Persons” certificate of attendance recognised
n   Treat medical illness, bleeding and fractures,               by the HSE.
    burns and scalds, poisoning.
                                                                 KSF Core Dimensions
Trainer’s name
                                                                 n   Communication
Commercial First Aid Services.                                   n   Health Safety and Security
                                                                 n   Quality.
Additional information
Comfortable clothes should be worn.                              Refresher
                                                                 Annual.

                                                                 Course Duration
                                                                 1 day.

                                                                 Available
Course booking
                                                                 Monthly.
Please send course bookings to:
training_bookings@slam.nhs.uk                                    Location
                                                                 Clinical Skills Centre, Maudsley Hospital.
For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back     Contents     Next >                              www.slam.nhs.uk                                           36
Schedule and Information for Tier 1 Training Courses - Risk Management

First Aid at Work

Course aims                                                   Target groups
A statutory course complying with the current Health          Team Leaders, Managers and Supervisors.
and Safety (first aid) regulations (1981).
Candidates are given practical and theoretical                Training methods employed on
knowledge to effectively deal with any emergency              the course
within the workplace.                                         Theoretical input, practical skills, and practical
Upon successful completion of the course, candidates          incidents based on continual assessment.
will receive a certificate, approved by the HSE, which
is valid for 3 years.                                         Prerequisites of course
                                                              Each applicant should be put forward for the
Course information                                            courses by there Ward Manager or Team Leader.
Candidates will be assessed using multiple choice
question paper and have a practical assessment on             Assessment details
resuscitation, unconscious casualty management                Multiple choice questionnaire
and incident management                                       and practical assessment.

Course objectives                                             KSF Core Dimensions
n   HSE regulations and Accident reporting                    n   Communication
n   Incident management                                       n   Health Safety and Security
n   CPR                                                       n   Quality.
n   Airway, breathing and circulation problems
n   Unconscious casualty management                           Refresher
n   Treatment of medical illness                              3 year refresher required.
n   Treatment of bleeding and fractures
n   Burns and scalds                                          Course Duration
n   Poisoning.
                                                              3 days.

Trainer’s name
                                                              Available
Commercial First Aid Services.
                                                              Quarterly.

Additional information
                                                              Location
Comfortable clothes should be worn.
                                                              Clinical Skills Centre, Maudsley Hospital.




Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back     Contents    Next >                            www.slam.nhs.uk                                           37
Schedule and Information for Tier 1 Training Courses - Risk Management

First Aid at Work Refresher

Course aims                                                    Target groups
This course refreshes and updates First Aid Skills.            Team Leaders, Managers and Supervisors.
It is run for those people who need to revalidate their
statutory FAAW (4 day course) certificate.                     Training methods employed on
The course compliments candidates existing skills              the course
with any updated procedures and tips for managing              Theoretical input, practical skills, and practical
emergencies within the work place effectively.                 incidents based on continual assessment.
The course focuses on the practical rather than the
theoretical knowledge as first aid is about doing              Prerequisites of course
not seeing.                                                    Each applicant should be put forward for the
*This course must be completed before the FAAW                 courses by there Ward Manager or Team Leader.
certificate expires.
                                                               Assessment details
Course information
                                                               Multiple choice questionnaire and
Candidates will be assessed using multiple choice              practical assessment.
question paper and have a practical assessment on
resuscitation, unconscious casualty management and             KSF Core Dimensions
incident management.
                                                               n   Communication
                                                               n   Health Safety and Security
Course objectives                                              n   Quality.
n   HSE regulations and Accident reporting
n   Incident management                                        Refresher
n   CPR
                                                               Refresher required every 3 years.
n   Airway, breathing and circulation problems
n   Unconscious casualty management
                                                               Course Duration
n   Treatment of medical illness
n   Treatment of bleeding and fractures                        2 days.
n   Burns and scalds
n   Poisoning.                                                 Available
                                                               To be confirmed.
Trainer’s name
Commercial First Aid Services.                                 Location
                                                               Clinical Skills Centre, Maudsley Hospital.
Additional information
Comfortable clothes should be worn.


Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605



< Back     Contents    Next >                             www.slam.nhs.uk                                           38
Schedule and Information for Tier 1 Training Courses - Risk Management

Basic Life Support

Course aims                                                      Target groups
To equip staff with the basic skills and knowledge to            All Nurses and Doctors
manage a child or adult who is in pre cardiac arrest             n   All AHP’s on inpatient units
or full cardiac arrest. To recognise and manage a                n   Tier 2 for all other AHP’s.
child or adult that is choking. To manage a child or
adult that is unconscious and the use of the recovery            Prerequisites of course
position. Awareness of resuscitation equipment and               Trust requirement for mandatory course to
checking procedure along with the need to recognise              include all clinical staff (nurses and doctors of
documentation of events as they happen.                          all levels). Also open to non-clinical staff if
                                                                 spaces available.
Course information
Training on the course means that participants are               Training methods employed on
given realistic and useful skills that can be effectively        the course
used in real life. Upon full attendance, the participants        Theoretical input, practical skills, and practical
will receive a competency form for their evidence to             incidents based on continual assessment.
be included in their CPD.
                                                                 Course materials and equipment
Course objectives                                                Handouts on the day.
n   Manage a cardiac arrest of a child or adult using
    basic methods by means of external chest                     Assessment details
    compressions and external rescue breaths along               Continuous assessment throughout the course.
    with the use of a pocket mask until further                  On successful completion, the participants will
    emergency help arrives.                                      receive a competency form for their evidence
                                                                 of attendance.
Trainer’s name
                                                                 KSF Core Dimensions
BLS and ILS Registered Instructor.
                                                                 n   Communications
Additional information                                           n   Health, Safety and Security
                                                                 n   Service Improvement
Comfortable clothes should be worn.
                                                                 n   Quality.

                                                                 Refresher
                                                                 Annually.

                                                                 Course Duration
                                                                 2 hours
                                                                 Team training is available on request.
Course booking
Please send course bookings to:                                  Available
training_bookings@slam.nhs.uk                                    n   Trust induction
                                                                 n   Regular courses ran throughout the year.
For enquiries please contact:
Southwark Training Centre                                        Location
Tel: 020 3228 2518/2604/2605                                     Clinical Skills Centre, Maudsley Hospital.




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Schedule and Information for Tier 1 Training Courses - Risk Management

Immediate life Support

Course aims                                                    Target groups
To equip staff with the skills and knowledge to                Emergency Team Leaders, Senior Nurses,
manage an adult who is in the pre cardiac arrest or            General Nurses and all grade of medics.
full cardiac arrest with the use of basic equipment
such as a Automated External Device (AED),                     Training methods employed on
basic airway adjuncts.                                         the course
To perform effective CPR and to manage an adult who            Theoretical input, practical skills, and practical
is unconscious and the use of the recovery position.           incidents based on continual assessment.
Awareness of resuscitation equipment, checking
procedure and the need to document events.                     Course materials and equipment
                                                               Pre Learning- Resuscitation Council (UK) ILS
Course information                                             manual sent out when booked on to course.
Participants are given realistic and useful skills that
can be effectively used in real life. Upon full                Assessment details
attendance, the participants will receive a competency         Continuous assessment throughout the course
form for their evidence towards CPD.                           On successful completion, the participants will
                                                               receive a certificate from the Resuscitation
Course objectives                                              Council (UK) for their evidence of attendance.
n   Confident and competent in managing a cardiac
    arrest of an adult patient using basic methods             KSF Core Dimensions
    (using external chest compressions and external            n   Communication
    rescue breaths).                                           n   Health Safety and Security
n   Use airway adjuncts and the Automated External             n   Quality.
    Defibrillator until help arrives.
                                                               Course Duration
Trainer’s name                                                 1 day.
BLS and ILS Registered Instructor.
                                                               Refresher
Additional information                                         Annually.
Comfortable clothes should be worn.
                                                               Available
                                                               n   Trust induction
                                                               n   Monthly.

                                                               Location
Course booking                                                 Clinical Skills Centre, Maudsley Hospital.

Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Risk Management

Safeguarding Children
Child Protection Training 2008-2009 Guidance


                  Non Clinical or                                        Clinical Staff, Clinical Supervisors
         Health Care Assistant in inpatient                              and managers and HCA’s working
           unit under close supervision                                with clients without direct supervision




            Joined Trust recently and completed                             Joined Trust recently and completed
         Trust Induction within last 3 years (Level 1)                   Trust Induction within last 3 years (Level 1)




            YES                                NO                            YES                            NO
   You do not have to                 Complete the SLaM               You do not have to            You must attend the
    do anything until                  Introduction for                do anything now,            Core day immediately.
         year 3                        non clinical and              but you should book            If you cannot get on
                                         support staff                  on the Core day            a SLaM Core day you
                                         now (Level 1)                (Level 2) training to        can attend the SLaM
                                                                        attend in year 2                Introduction or
                                                                                                         undertake the
                                                                                                      e-Learning (level1)
      In year 3 repeat Introduction via face to face
                                                                                                     training equivalent
         training or via e-Learning (Level 1) and
                                                                                                       or local SCB level
                 every 3 years thereafter.
                                                                                                       one immediately
                                                                                                     and follow up with
                                                                                                     the SLaM core day.
       You are experienced and an assistant in an
    in-patient unit, reception staff or administrative
      manager contributing to the operation of a
                                                                      As places for Core days are sometimes in short
        clinical department and need to develop
                                                                         supply it is recommended that Clinical
                   your PDP in this area
                                                                      Supervisors and Clinical Team Managers be
                                                                       prioritised to ensure they attend a Core day
                                                                                      within year 2 or 3
     Consider local SCB multi agency programmes
  (Level 2 or Level 3) depending on role and setting
  e.g. DV, Safeguarding children where parents have                  Refresh every 3 years or consider SCB multi agency
    mental illness or substance misuse problems or                    level 2 or any specialist SCB programme (Level 3)
        Trust “Keeping children in mind when                          depending on role and setting, e.g. parents with
       working with parents with mental illness”                         addiction/alcohol problems, DV and abuse,
                                                                              sexual exploitation, FGM or SLaM
                                                                       “Keeping children in mind when working with
Key: DV - Domestic Violence. FGM - Female Genital Mutilation.
     HCA - Health Care Assistant. PDP - Personal Development Plan.      parents with mental illness”, within your PDP
     SCB - Safeguarding Children Board - programmes on Trust Child
     Protection site




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Schedule and Information for Tier 1 Training Courses - Risk Management

Introduction to Safeguarding Children - Level 1 training

Course aims                                                         Target groups
The aim of this course is to enable support staff who               All staff working in a health care setting
do not work directly or regularly with children or                  (clinical and non-clinical)
parents to identify when a child may be at risk and
report concerns to those with responsibility for taking             Training methods employed on
appropriate action.                                                 the course
                                                                    Interactive, small group work, scenarios.
Course objectives
n   Recognise the effect of personal attitudes and beliefs          Course materials and equipment
n   Identify signs that a child may be at risk and there            Handouts.
    might be a need for protective measures
n   Understand how to report any suspicions of risk to              Follow up work if applicable
    appropriate people consistent with legislation, policies
                                                                    Identify Safeguarding children concerns in
    and procedures
                                                                    caseload review and supervision.
n   Know how to record and report any
    information available
                                                                    KSF Core Dimensions
n   The legislation.
n   Know whom to contact about concerns and                         n   Communication
    for referrals.                                                  n   Health, Safety and security
                                                                    n   Service Improvement
Trainer’s name                                                      n   Quality
                                                                    n   HBW3.
Trust Safeguarding Children Nurses.

                                                                    Course Duration
Additional information
                                                                    1.5hrs.
Sessions include presentation and discussion of
sensitive material on child abuse and neglect. It is
                                                                    Refresher
recognised that some of us may have shared these
experiences or be close to others who have and may                  Every 3 years.
need to seek out available sources of support including
space out of the session or during breaks.                          Available
                                                                    n   Trust induction
                                                                    n   Monthly
                                                                    n   e-Learning package via Trust intranet.




Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Risk Management

Safeguarding Children Core Day - Level 2 training

Course aims                                                       Target groups
To provide core knowledge of legislation, policy and              Clinical and Non-clinical staff who have
procedures for effective safeguarding practice.                   frequent contact with parents, children
                                                                  and young people.
Course objectives
n   Describe effect of abuse and neglect on children              Training methods employed on
n   Identify when children are in need or at risk and             the course
    communicate with children and young                           Interactive, small group work, scenarios,
    people appropriately                                          self evaluation questionnaire.
n   Know how to respond to concerns and make a child
    protection referral.                                          Course materials and equipment
n   Discuss child protection procedures and related issues        Handouts.
n   Discuss barriers to effective child protection and
    safeguarding practice                                         Follow up work if applicable
n   Know who to contact in SLaM for advice
                                                                  Access the local Safeguarding Children Board
n   Know what SLaM, London and National Policies and
                                                                  multi agency programmes for other areas of
    guidance is available and where to access it.
                                                                  special interest or as part of PDP.

Trainer’s names and qualifications
                                                                  KSF Core Dimensions
Externally commissioned trainers and trainer
                                                                  n   Communication
practitioners with verified safeguarding children
                                                                  n   Health, Safety and security
and training experience.
                                                                  n   Service Improvement
                                                                  n   Quality
Additional information                                            n   HBW3.
Sessions include presentation and discussion of
sensitive material on child abuse and neglect. It is              Course Duration
recognised that some of us may have shared these
                                                                  1 day.
experiences or be close to others who have and may
need to seek out available sources of support
                                                                  Refresher
including space out of the session or during breaks.
                                                                  Every 3 years.

                                                                  Available
                                                                  n   Trust induction
                                                                  n   Monthly.

Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back      Contents    Next >                               www.slam.nhs.uk                                     43
Schedule and Information for Tier 1 Training Courses - Risk Management

Safeguarding children
Core day for CAMHS Clinicians - Level 2 training
Course aims                                                   Target groups
To provide core knowledge of legislation, policy and          All inpatient nurses and AHP’s working in
procedures for effective safeguarding practice.               CAMHS.


Course objectives                                             Prerequisites of course
n   Describe effects of abuse and neglect on children         Basic Life Support training and Occupational
n   Understand factors that contribute to children            Health clearance.
    being in need or at risk
n   Identify when children may be in need or at risk          Training methods employed on
n   Communicate with children, young people and               the course
    parents appropriately                                     Theoretical input, discussion sessions,
n   Know how to respond to concerns and make a child          group work, Q and A sessions. Demonstration
    protection referral consistent with London child          and practice of physical techniques.
    protection procedures chapter 4 recognition
    and response                                              Course materials and equipment
n   Discuss barriers to effective child protection and        Pre-course reading booklet will be sent
    safeguarding practice                                     along with confirmation letter.
n   Know who to contact in SLaM for advice                    Handouts will be provided.
n   Know what SLaM, London and National policies and
    guidance is available and where to access it.             Assessment details
                                                              Delegate’s Workbook. Demonstration of safe
Trainer’s names and qualifications
                                                              practice in restraint techniques.

                                                              KSF Core Dimensions
                                                              n   Health Safety and Security
                                                              n   Quality
                                                              n   Communication
                                                              n   Service Improvement.

                                                              Course Duration
                                                              5 days.

                                                              Refresher
                                                              Every 2 years.

Course booking                                                Available
Please send course bookings to:                               3 courses run annually.
training_bookings@slam.nhs.uk
                                                              Location
For enquiries please contact:                                 Southwark Training Centre
Southwark Training Centre                                     Bethlem Community Centre
Tel: 020 3228 2518/2604/2605                                  Lambeth Training Centre.




< Back     Contents    Next >                            www.slam.nhs.uk                                     44
Schedule and Information for Tier 1 Training Courses - Risk Management

Introduction to Risk Management for Team Leaders

Course aims                                                      Target groups
To provide an understanding of the links between                 All Trust Team Leaders; Service Managers;
incident reporting; investigation; complaint                     Ward/Department Managers are required to
management; claims; risk assessments; risk registers;            attend this course.
learning lessons and taking action to reduce risks.
                                                                 Training methods employed on
Course objectives                                                the course
n   Demonstrate an understanding of the links between            Presentation, workshops and guest speakers.
    Incident Reporting and investigation, Complaints
    Management, Claims, Risk Assessments,                        Course materials
    Risk Registers, learning lessons and taking action           Issued on day/handouts.
    to reduce risks - the risk management cycle
n   Brief wards/ departments staff after the course on           KSF Core Dimensions
    the process, content, and location of the Trusts
                                                                 n   Communication
    current Risk Management strategy, Incident Policy,
                                                                 n   Health, Safety and Security
    and other Risk Management Policies and procedures
                                                                 n   Qua.
n   Understand the need for accurate Incident Report
    form completion
                                                                 Course Duration
n   Assess impact/likelihood of incidents and risks using
    the Trust’s Risk Analysis Tool                               1 day.
n   Examine alternative methods of reducing risks
n   Understand basic Root Cause Analysis techniques and          Refresher
    how these can be applied in incident investigations.         No refresher required, but staff need to attend
                                                                 within the first year of appointment.
Trainer’s names and qualifications
Ron Moody Tel: 020 8218 3534                                     Available
                                                                 6 times a year.

                                                                 Location
                                                                 Southwark Training Centre
                                                                 Croydon training Centre
                                                                 Lambeth Training Centre.



Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back     Contents    Next >                               www.slam.nhs.uk                                        45
Schedule and Information for Tier 1 Training Courses - Risk Management

PSTS Team Work 5 day course

Course aims                                                       Target groups
PSTS forms part of the mandatory training for all staff.          For all inpatient nurses and AHP’s who work in
Delegates are provided with theory and advice regarding           an inpatient setting.
he recognition of potentially violent situations with             Emergency Team Leaders or those who, through
particular reference to the older adult, personal safety          the course of their duties, may be expected to
and legal aspects regarding the use of force.                     be involved in the restraint of an individual.
Delegates are also taught physical skills to either
disengage from a patient or, if necessary, to safely hold.        Prerequisites of course
                                                                  Basic Life Support training and Occupational
Course objectives
                                                                  Health clearance.
n   Understand basic theories and causes of violence
n   Recognise the risks associated with restraint                 Training methods employed on
n   Recognise the need for an awareness of cultural issues        the course
n   Recognise the warning signs of violence
                                                                  Theoretical input, discussion sessions,
n   Learn a model for de-escalation and relevant
                                                                  group work, Q and A sessions. Demonstration
    skills to de-escalate
                                                                  and practice of physical techniques.
n   Learn physical techniques to disengage from
    violent or aggressive situations
                                                                  Course materials and equipment
n   Learn physical techniques for safe holding
n   Have an awareness of personal safety issues                   Pre-course reading booklet will be sent along
n   Have a basic understanding of legal rights/                   with confirmation letter. Handouts will
    responsibilities re the use of force in self defence          be provided.
n   This training includes an awareness session
    about Rapid Tranquilisation, delivered by Pharmacy.           Assessment details
                                                                  Delegate’s Workbook. Demonstration of safe
Trainer’s names and qualifications                                practice in restraint techniques.
PSTS team are all qualified GSA instructors.
                                                                  KSF Core Dimensions
                                                                  n   Health Safety and Security
                                                                  n   Quality
                                                                  n   Communication
                                                                  n   Service Improvement.

                                                                  Refresher
                                                                  Every 2 years.

Course booking                                                    Available
Please send course bookings to:                                   See intranet.
training_bookings@slam.nhs.uk
                                                                  Location
For enquiries please contact:                                     Southwark Training Centre.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back     Contents     Next >                               www.slam.nhs.uk                                       46
Schedule and Information for Tier 1 Training Courses - Risk Management

PSTS 3 day refresher course

Course aims                                                     Target groups
PSTS forms part of the mandatory training for all staff.        For all inpatient nurses and AHP’s, Emergency
Delegates are provided with theory and advice regarding         Team or who have completed the 5 day course
the recognition of potentially violent situations with          within the last 2 years and through the course of
particular reference to the older adult, personal safety        their duties, may be expected to be involved in
and legal aspects regarding the use of force. Delegates         the restraint of an individual.
are also taught physical skills to either disengage from a
patient or, if necessary, to safely hold.
                                                                Prerequisites of course
                                                                Previous attendance on a 5 day PSTS/CandR
Course objectives                                               course
                                                                within the last 2 years or completed a refresher
n   Understand basic theories and causes of violence
                                                                within the last 2 years. Must have occupational
n   Recognise the risks associated with restraint
                                                                health clearance.
n   Recognise the need for an awareness of
    cultural issues                                             Training methods employed on
n   Recognise the warning signs of violence                     the course
n   Learn a model for de-escalation and relevant                Theoretical input, discussion sessions, group
    skills to de-escalate                                       work, Q and A sessions. Demonstration an
n   Learn physical techniques to disengage from                 practice of physical techniques.
    violent or aggressive situations
n   Learn physical techniques for safe holding                  Course materials and equipment
n   Have an awareness of personal safety issues                 Pre-course reading booklet will be sent along
n   Have a basic understanding of legal rights/                 with confirmation letter. Handouts will
    responsibilities re the use of force in selfdefence.        be provided.

Trainer’s names and qualifications                              Assessment details
PSTS team are all qualified GSA instructors.                    Delegate’s Workbook.
                                                                Demonstration of safe practice in
                                                                restraint techniques.

                                                                KSF Core Dimensions
                                                                n   Health Safety and Security
                                                                n   Quality
                                                                n   Communication
                                                                n   Service Improvement.

                                                                Refresher
                                                                Every 2 years.

Course booking                                                  Available
Please send course bookings to:                                 See Intranet.
training_bookings@slam.nhs.uk
                                                                Location
For enquiries please contact:                                   Southwark Training Centre
Southwark Training Centre.                                      Bethlem Community Centre
Tel: 020 3228 2518/2604/2605                                    Lambeth Training Centre.



< Back      Contents     Next >                            www.slam.nhs.uk                                          47
Schedule and Information for Tier 1 Training Courses - Risk Management

PSTS Awareness and Disengagement 1 day course

Course aims                                                     Target groups
PSTS forms part of the mandatory training for all staff.        For community staff who, through the course
Delegates are provided with theory and advice regarding         of their duties, have regular patient contact
the recognition of potentially violent situations with          but would not be expected to participate
particular reference to the older adult, personal safety        in a restraint.
and legal aspects regarding the use of force.                   E.g. ward domestics, community staff.
Delegates are also taught physical skills to either
disengage from a patient or, if necessary, to safely hold.      Prerequisites of course
                                                                Basic Life Support training and Occupational
Course objectives                                               Health clearance.
n   Understand basic theories and causes of violence
n   Recognise the risks associated with restraint
                                                                Training methods employed on
n   Recognise the need for an awareness of
                                                                the course
    cultural issues                                             Theoretical input, discussion sessions, group
n   Recognise the warning signs of violence                     work, Q and A sessions. Demonstration an
n   Learn a model for de-escalation and relevant                practice of physical techniques.
    skills to de-escalate
n   Learn physical techniques to disengage from                 Course materials and equipment
    violent or aggressive situations                            Pre-course reading booklet will be sent along
n   Learn physical techniques for safe holding                  with confirmation letter. Handouts will
n   Have an awareness of personal safety issues                 be provided.
n   Have a basic understanding of legal rights/
    responsibilities re the use of force in selfdefence.        Assessment details
                                                                Delegate’s Workbook. Demonstration of safe
Trainer’s names and qualifications                              practice in restraint techniques.
PSTS team are all qualified GSA instructors.
                                                                KSF Core Dimensions
                                                                n   Health Safety and Security
                                                                n   Quality
                                                                n   Communication
                                                                n   Service Improvement.

                                                                Refresher
                                                                Every 2 years.

                                                                Available
                                                                Courses run regularly throughout the year,
Course booking
                                                                please see Education and Training intranet
Please send course bookings to:                                 site for dates.
training_bookings@slam.nhs.uk
                                                                Location
For enquiries please contact:
                                                                Southwark Training Centre
Southwark Training Centre                                       Bethlem Community Centre
Tel: 020 3228 2518/2604/2605                                    Lambeth Training Centre.



< Back      Contents     Next >                            www.slam.nhs.uk                                      48
Schedule and Information for Tier 1 Training Courses - Risk Management

PSTS Awareness 1/2 day course

Course aims                                                     Target groups
PSTS forms part of the mandatory training for all staff.        For staff who do not normally have patient
Delegates are provided with theory and advice regarding         contact as part of their duties, but who may
the recognition of potentially violent situations, personal     have incidental contact.
safety and legal aspects regarding the use of force.            There is no physical component to this
                                                                awareness raising session.
Course objectives
n   Understand basic theories and causes of violence            Training methods employed on
n   Recognise the risks associated with restraint               the course
n   Recognise the need for an awareness of                      Theoretical input, discussion sessions,
    cultural issues                                             group work, Q and A sessions.
n   Recognise the warning signs of violence
n   Learn a model for de-escalation and relevant                Course materials and equipment
    skills to de-escalate
                                                                Pre-course reading booklet will be sent
n   Learn physical techniques to disengage from
                                                                along with confirmation letter.
    violent or aggressive situations
                                                                Handouts will be provided.
n   Learn physical techniques for safe holding
n   Have an awareness of personal safety issues
                                                                Assessment details
n   Have a basic understanding of legal rights/
    responsibilities re the use of force in selfdefence.        N/A.


Trainer’s names and qualifications                              KSF Core Dimensions
PSTS team are all qualified GSA instructors.                    n   Health Safety and Security
                                                                n   Quality
                                                                n   Communication
                                                                n   Service Improvement.

                                                                Refresher
                                                                Every 2 years.

                                                                Available
                                                                Courses run regularly throughout the year,
                                                                please see Education and Training intranet site
                                                                for dates.
                                                                Team training is available on request.
Course booking
Please send course bookings to:
                                                                Location
                                                                Southwark Training Centre
training_bookings@slam.nhs.uk
                                                                Bethlem Community Centre
For enquiries please contact:                                   Lambeth Training Centre.

Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back      Contents     Next >                            www.slam.nhs.uk                                        49
Schedule and Information
for Tier 1 Training

Health and Safety Section




< Back   Contents   Next >   www.slam.nhs.uk   50
Schedule and Information for Tier 1 Training Courses - Health and Safety

Health and Safety Awareness for all Employers
in a Non Management Role
Course aims                                                    Target groups
To raise the health and safety awareness of all employ-        Employees in a non management role.
ees
in a non management role.                                      Training methods employed on
                                                               the course:
Course objectives                                              Theoretical input, practical workshops Or this
n   An overview of delegates role in relation to               course can be completed by e-Learning,
    safety management systems                                  through the Core Learning Unit.
n   An awareness of legal duties
n   Understanding the importance of reporting accidents        Course materials and equipment
    and incidents
                                                               Power-point, flip charts, notes, delegate packs.
n   To give delegates a basic knowledge of risk
    assessment and to be able to identify possible
                                                               Assessment details
    hazards and risks
n   An Understanding of the areas of concern that              Assessed during training.
    affect workplace safety
n   An understanding of the affects of                         KSF Core Dimensions
    hazardous substances.                                      n   Health Safety and Security
                                                               n   Quality.
Trainer’s names and qualifications
Ron Moody, Trust Health and safety Risk manager                Course Duration
020 3228 9034                                                  1 day.
Ron has diplomas in Safety Management and Risk
Management and is a member of the IIRSM                        Refresher
(International Institute of Risk and Safety Management)        Refresher recommended every 3 years.
and the IRM (institute of Risk Management).
                                                               Available
                                                               Courses run regularly throughout the year,
                                                               please see Education and Training intranet site
                                                               for dates.

                                                               Location
                                                               Southwark Training Centre
                                                               Bethlem Community Centre
Course booking
                                                               Lambeth Training Centre.
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Health and Safety

Health and Safety Risk Assessment for Assessors

Course aims                                                    Target groups
To give delegates the skills required to enable them           All ward and department managers and Health
to carry out a suitable and sufficient Risk Assessment.        and safety team leaders.

Course objectives                                              Training methods employed on
n   An awareness of risk assessment, legislation               the course
    and legal requirements                                     Presentations workshops.
n   An awareness of risk assessment procedures
    and the Trust forms and tools used in this process.        Course materials and equipment
                                                               Presentation pack and course materials
Trainer’s names and qualifications                             will be provided on the day.
Ron Moody, Trust Health and Safety Risk manager
020 3228 9034                                                  Assessment details
Ron has diplomas in Safety Management and Risk                 N/A.
Management and is a member of the IIRSM
(International Institute of Risk and Safety Management)        KSF Core Dimensions
and the IRM (institute of Risk Management).                    n   Health Safety and Security
                                                               n   Quality
                                                               n   Communication.

                                                               Course Duration
                                                               1/2 day.
                                                               This training is also available via e- Learning
                                                               NHS Core Learning Unit.

                                                               Refresher
                                                               Refresher recommended every 3 years.

                                                               Available
                                                               11 courses per annum.

                                                               Location
Course booking                                                 Southwark Training Centre
                                                               Bethlem Community Centre
Please send course bookings to:
                                                               Lambeth Training Centre.
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




< Back      Contents    Next >                            www.slam.nhs.uk                                        52
Schedule and Information for Tier 1 Training Courses - Health and Safety

Health and Safety for Managers and H and S Team Leads

Course aims                                                    Target groups
To give delegates the skills required to enable them           All managers clinical and non clinical.
to carry out a suitable and sufficient Risk Assessment.
                                                               Training methods employed on
Course objectives                                              the course
n   An awareness of risk assessment, legislation               Presentations workshops.
    and legal requirements
n   An awareness of risk assessment procedures and             Course materials and equipment
    the Trust forms and tools used in this process.            Presentation pack and course materials
                                                               will be provided on the day.
Trainer’s names and qualifications
Ron Moody, Trust Health and Safety Risk manager                Assessment details
020 3228 9034                                                  N/A.
Ron has diplomas in Safety Management and
Risk Management and is a member of the IIRSM                   KSF Core Dimensions
(International Institute of Risk and Safety Management)        n   Health Safety and Security
and the IRM (institute of Risk Management).                    n   Quality
                                                               n   Communication.

                                                               Course Duration
                                                               1 day.

                                                               Refresher
                                                               There is no requirement for refresher unless
                                                               the individual or line manager identifies the need.

                                                               Available
                                                               11 courses per annum.

                                                               Location
                                                               Southwark Training Centre
                                                               Bethlem Community Centre
                                                               Lambeth Training Centre.
Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Health and Safety

Infection Control

Course aims                                                Target groups
To provide staff with an awareness an understanding        All Staff.
of Infection Control Issues.

Course objectives                                          Training methods employed on
                                                           the course
n   Hand hygiene
                                                           On-line course.
n   Correct disposal of waste (including sharps)
n   Action to take in the event of a needle
n   Stick injury.
                                                           Course materials and equipment
                                                           e-Learning information and facts,
For Information contact                                    self progress tests.
Karen Taylor
Infection Control Lead
                                                           Assessment details
020 3228 2182
                                                           KSF Core Dimensions
                                                           n   Health Safety and Security
                                                           n   Quality
                                                           n   Communication
                                                           n   Service Improvement.

                                                           Course Duration
                                                           At own pace.

                                                           Refresher
                                                           Not required but self directed according
                                                           to need.

                                                           Available
                                                           On-line.




Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Health and Safety

Foundation Food Safety e-Learning

Course aims                                                     Target groups
This course provides the training required by law for           All staff undertaking tasks associated with the
anyone who is working in a role relating to food                preparation, handling and cooking of food.
handling, preparation or cooking within the care sector.
                                                                Prerequisites of course
Course information                                              Have basic mouse and keyboard skills
The course follows the Level 2 syllabus set by the              Have access to an internet computer
Foods Standards Agency and it is accredited by                  that has sound.
Highfield awarding Body for Compliance (HABC).
Upon successful completion of the course a certificate          Training methods employed on
of completion will be issued.                                   the course
                                                                Flexible e-Learning course.
Course objectives
n   Examine the symptoms and causes of food poisoning           Course materials
n   Understand the characteristics of bacteria and              On line course.
    their potential to cause disease
n   Understand methods of preventing food poisoning             Assessment details
n   Understand the need for high standards of                   There are 15 modules and an online
    personal hygiene                                            assessment at the end of each module.
n   Recognise the need for high standards of hygiene and
    cleanliness in food premises.                               KSF Core Dimensions
Understand the basic requirements of the Food                   n   Health Safety and Security
Safety Act 1990 and the Food Hygiene (England)                  n   Quality.
Regulations 2005.
                                                                Course Duration
                                                                6-9 hours.

                                                                Refresher
                                                                Every 3 years.

                                                                Location
                                                                If you do not have access to an internet
                                                                computer in your workplace, you can still do
Course booking
                                                                this course at one of the Learning Resource
Please send course bookings to:
                                                                Centres at:
training_bookings@slam.nhs.uk
                                                                Southwark training Centre
                                                                Croydon training Centre
For enquiries please contact:
                                                                Lambeth training Centre.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Health and Safety

Control of Asbestos (Employees and Managers)

Course aims                                                      Target groups
There are two types of training for this course:                 1.Employees: Estates and facilities employees
1. Employees                                                       or anyone who is likely to disturb asbestos
2. Managers                                                        in their work.

The aim of the course is to provide safe identification          2.Managers: Estates and facilities/IT managers.
and removal of asbestos.
                                                                 Training methods employed on
Course objectives                                                the course
n   To understand the Health and Safety issues related           Theoretical input, discussion sessions,
    to asbestos                                                  group work.
n   An awareness of the safe identification and protocols
    to follow for the safe removal of asbestos.                  Course materials and equipment
                                                                 Handouts.
Trainer’s names and qualifications
Ron Moody, Trust Health and Safety Risk manager                  Assessment details
020 3228 9034                                                    N/A.
Ron has diplomas in Safety Management and |Risk
Management and is a member of the IIRSM                          KSF Core Dimensions
(International Institute of Risk and Safety Management)          n   Health Safety and Security
and the IRM (institute of Risk Management).                      n   Quality
                                                                 n   Communication
                                                                 n   Service Improvement.

                                                                 Course Duration
                                                                 1/2 day.

                                                                 Refresher
                                                                 Annually.

                                                                 Available
                                                                 As required.


Course booking                                                   Location
                                                                 On site.
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information
for Tier 1 Training

Occupational Knowledge and Skills Section




< Back   Contents   Next >   www.slam.nhs.uk   57
Schedule and Information for Tier 1 Training Courses - Occupational Knowledge and Skills

Clinical Risk Workshop

Course aims                                                 Target groups
To increase knowledge and skills in assessment              All clinical staff.
and management of clinical risk.
                                                            Training methods employed on
Course objectives                                           the course
n   Participants will review SLaM’s Framework for           PowerPoint presentation, individual and small
    Assessment of Clinical Risk and Management              group exercises,case studies.
    of Harm
n   Identify common risks to self and to others,            Course materials
    including risk to children                              PowerPoint presentation, handouts
n   Identify specific risks associated with                 and case studies.
    substance misuse
n   Work with case studies to demonstrate competency        KSF Core Dimensions
    in use of risk assessment tools                         n   Health Safety and Security
n   Write Case Formulation of Risk, and planning            n   Quality
    management of risk.                                     n   Communication
                                                            n   Service Improvement
Trainer’s name                                              n   Personal and People Development
David Gray                                                  n   Equality and Diversity
Education and Training Advisor - (Clinical Practice)        n   HBW1/2/3/6.
Tel: 020 3228 3822
                                                            Course Duration
                                                            Can be completed through either 1 day
                                                            course e-Learning NHS core learning
                                                            unit team training
                                                            1/2 day refresher recommended.

                                                            Available
                                                            Monthly.

                                                            Location
                                                            Southwark Training Centre
                                                            Bethlem Community Centre
Course booking                                              Lambeth Training Centre.
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Occupational Knowledge and Skills

Recruitment and Selection

Course aims                                                   Target groups
The course aims to provide a thorough understanding           This course is mandatory for any member of
of the entire process of Recruitment and Selection            staff who is required to Recruit and Select new
in SLaM.                                                      members of Staff.

Course information                                            Training methods employed on
The course covers the whole of the R and S process from       the course
writing and placing the advert through to selecting           Group exercises, role play, Presentations,
the successful candidate. It includes the opportunity         discussion and practical exercises.
to familiarise with the recruitment documentation
and the link to the induction process.                        Course materials
                                                              Viewing videos, course handbook - provided
Course objectives                                             on the day.
n   Identify the need to identify a vacancy
n   Awareness of RandS legislation                            Assessment details
n   Awareness of the importance of Job Descriptions           N/A.
    and Person Specifications
n   Awareness of generating, and the procedure                KSF Core Dimensions
    for, the establishment control form
                                                              n   Communication
n   Awareness of advertising issues
                                                              n   Quality
n   Awareness of the short listing process
                                                              n   Equality and Diversity
n   Effective interviewing and appropriate questioning
                                                              n   Service Improvement.
n   Awareness of the importance of references
n   Awareness of the importance of CRB checks
                                                              Course Duration
n   Awareness of the link to the induction process.
                                                              2 days.
Trainer’s names and qualifications
                                                              Refresher
The course is presented by members of SLaMs HR
team. This team has a wealth of knowledge and                 No refresher required.
expertise in RandS and training delivery.
                                                              Available
                                                              Monthly.
                                                              Team Training is also available on request.

Course booking
                                                              Location
Please send course bookings to:
                                                              Southwark Training Centre
training_bookings@slam.nhs.uk
                                                              Bethlem Community Centre
                                                              Lambeth Training Centre.
For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Occupational Knowledge and Skills

Data Protection, Confidentiality and Security

Course Information                                               Target groups
The Trust deals with highly confidential personal                All staff within 1 year of appointment.
identifiable information of patients and staff.
Every employee has a duty of responsibility to protect           Training methods employed on
data and adhere to the legal requirements of the Data            the course
Protection Act (1998) and related legislation for the            e-Learning interactive package.
holding, processing, storing and security of patient
                                                                 You will need your payroll or employee
identifiable information.
                                                                 number in order to register for access
Useful information, procedures and policies can be               to the course.
located at the Data Protection and Confidentiality
Intranet Site:                                                   Course materials and equipment
http://sites.intranet.slam.nhs.uk/ICT/confidentialty/            To access this online course please go to the
OnclickTraining/IGTtrainingLaunchPad.aspx
                                                                 following intranet site and follow the
                                                                 instructions.
Course aims                                                      http://sites.intranet.slam.nhs.uk/ICT/
All staff have a duty of confidentiality to service users        confidentialty/OnclickTraining/
and colleagues in their daily work. This course                  IGTtrainingLaunchPad.aspx
aims to improve staff awareness of issues that relate
to confidentiality to protect all personal identifiable          Assessment details
information and to ensure that all staff understand
                                                                 Online assessment.
the legal aspects of confidentiality, data protection
and information security and their professional
                                                                 KSF Core Dimensions
responsibilities.
                                                                 n   Health Safety and Security
Course objectives                                                n   Quality
                                                                 n   Communication
n   Understand staff responsibilities to ensure                  n   Service Improvement.
    security of personal identifiable information
n   How to apply Caldicott principles and the
                                                                 Course Duration
    requirement of the Data protection Act
n   Avoid confidentiality breaches.                              At learners own pace (approximately 2 hours).


Trainer’s names and qualifications                               Refresher
This is an online e-Learning package.                            No refresher required.

                                                                 Further recommended Training
                                                                 Freedom of Information Act (e-Learning).
Course booking
                                                                 NHS Health module (e-Learning).
Please send course bookings to:
training_bookings@slam.nhs.uk                                    Available
                                                                 On line, information can be found at
For enquiries please contact:
                                                                 the Education and Training Intranet site.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Occupational Knowledge and Skills

Mental Health Act Training

Course aims                                                  Target groups
To provide a broad knowledge of all aspects of the           For all clinical professionals working with
Mental Health Act enabling staff from all disciplines        the MHA.
to update knowledge and explore practical issues of
best practice and compliance with the requirements           Training methods employed on
of the legislation.                                          the course
                                                             OHP, PowerPoint, discussions and presentations.
Course objectives
n   The course covers all aspects of the legislation         Course materials
    with a particular focus on:                              SLaM MHA Training Modules.
n   MHA principles and processes
n   Code of Practice                                         Assessment details
n   Safeguards for Detained Patients
                                                             N/A.
n   Capacity Consent and Common Law
n   Legal Criteria and meaning of assessment
                                                             KSF Core Dimensions
    and treatment
n   Case Law, new Mental Health Act and                      n   Health Safety and Security
n   Human Rights Act                                         n   Quality
n   De Facto detention and safeguards for                    n   Communication
    informal patients.                                       n   Service Improvement.


Trainer’s name                                               Course Duration
David Gray                                                   1 day.
Education and Training Advisor - (Clinical Practice)
Tel: 020 3228 3822 and                                       Refresher
Bob Lepper                                                   Every 2 years.
MHA Policy Development Manager and Adviser.
Tel: 020 3228 2588                                           Available
Bob Lepper is also able to provide individual                To be confirmed - Information available
training practices in ward/community settings of             on Education and Training Intranet site.
MHA issues/topics for both staff and service
users/advocates.                                             Location
                                                             Southwark Training Centre
                                                             Bethlem Community Centre
                                                             Lambeth Training Centre.
Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Occupational Knowledge and Skills

Safeguarding Adults

Course aims                                                      Target groups
This course aims to provide staff with an understanding          For all staff.
of identifying signs of abuse while providing a service
and to provide a duty to safeguard the rights of the             Training methods employed on
adults who are vulnerable.                                       the course
                                                                 OHP, PowerPoint, discussions and presentations.
Course objectives
n   Develop and strengthen knowledge around                      Course materials
    the area of safeguarding vulnerable adults                   Handouts.
n   Have better knowledge and skills to investigate
    concerns about adult abuse                                   Assessment details
n   Understand the various stages of an investigation
                                                                 N/A.
n   Define the legal framework relevant to safeguarding
n   Develop skills around assessing and managing risk.
                                                                 KSF Core Dimensions
Trainer’s name                                                   n   Health Safety and Security
                                                                 n   Quality
Esther Craddock - Learning and Development Advisor
                                                                 n   Communication
This training is available in clinical and non - clinical        n   Service Improvement.
versions and can be scheduled for team training.
                                                                 Course Duration
                                                                 e-Learning or 1/2 day awareness.
                                                                 NHS Core Learning Unit or Team training.

                                                                 Refresher
                                                                 Every 3 years.

                                                                 Available
                                                                 Classroom and via e-Learning.
                                                                 Information available on Education and
                                                                 Training Intranet site.

                                                                 Location
                                                                 Southwark Training Centre
                                                                 Bethlem Community Centre
                                                                 Lambeth Training Centre.
Course booking
Please send course bookings to:                                  Please see Safeguarding Adults
training_bookings@slam.nhs.uk                                    flowchart on Page 64

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 1 Training Courses - Occupational Knowledge and Skills

Schedule and Information for Tier 1 Training Courses
Safeguarding Adults flowchart


                                                               Clinical Staff, Clinical Supervisors and
                   Non Clinical staff                           managers and HCA’s working with
                                                                 clients without direct supervision




 Joined Trust recently and completed Trust Induction         Joined Trust recently and completed Trust Induction
     from September 2009 within last three years                 from September 2009 within last three years




            YES                             NO                       YES                           NO
  You do not have to               Complete the SLaM           You do not have              You must attend a
   do anything until                 Introduction to            to do anything             Safeguarding Adults
        year 3                     Safeguarding Adults           now, but you              training at the Trust,
                                                               should book on                  or at the local
                                                               a local authority                authority or
                                                                 Safeguarding                  complete the
                                                                Adults training            e-Learning package
                                                               or complete the
              In year 3 repeat Introduction via
                                                              e-Learning option
         face to face training or via e-Learning and
                   every 3 years thereafter




      You are experienced and an assistant in an              Refresh every 3 years or consider local authority
   in-patient unit, reception staff or administrative                training such as safeguarding adult
     manager contributing to the operation of a                investigators training, specialist care pathway
       clinical department and need to develop                   specific or safeguarding families specialist
                  your PDP in this area                           training events which are appropriate to
                                                                   CAMHS and Adult Mental Health staff




           Consider local authority safeguarding
          adults training in an area that is helpful
          to your role. This is dependent on your
                       role and setting




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Schedule and Information
for Tier 2 Training

Risk Management Section




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Schedule and Information for Tier 2 Training - Risk Management Section

Mental Capacity Act and Deprivation
of Liberty Safeguards Awareness
Course aims                                                     Target groups
To provide staff with an understanding of The Mental            For all Doctors/Consultants/Senior staff who is
Capacity Act (MCA) and Deprivation of Liberties                 confident in the Mental capacity Act.
Safeguards (DOLS) and how they may impact on clinical           This course is also available to Medical
practice and how we think and act in regard to                  practitioners/psychiatrists through e-Learning,
Capacity. Care and Treatment.                                   the e-Learning provides an introduction to the
                                                                key principles contained in the DOLS Code
Course objectives                                               of Practice.
n   Understand what ‘DOLS’ means and how it
    relates to the MCA                                          Training methods employed on
n   Understand the key aspects of decision making               the course
    surrounding DOLS as an alternative to an                    OHP, PowerPoint, discussions and presentations.
    application under the Mental Health Act
n   Be able to identify service users/residents/                Course materials
    patients who are at risk of being deprived of
                                                                Handouts/Case studies.
    their liberty
n   Be able to develop practices, procedures and
                                                                Assessment details
    care plans in order to avoid unnecessary
    deprivations of liberty                                     N/A.
n   Know how to obtain formal authorisation for a
    resident/patient to be deprived of their liberty            KSF Core Dimensions
    where this is believed to be in their best interests        n   Health Safety and Security
n   Understand what action to take if they think a              n   Quality
    patient/resident may be being deprived of their             n   Communication
    liberty unlawfully (i.e. no authorisation exists).          n   Service Improvement.

Trainer’s name                                                  Course Duration
Richard J Sammut                                                1 day.
Mental Capacity Act and Deprivation
of Liberty Safeguards Team Leader.                              Refresher
                                                                Every 2 years.

                                                                Available
                                                                To be confirmed - Information available
                                                                on Education and Training Intranet site.
Course booking
                                                                Location
Please send course bookings to:
                                                                Southwark Training Centre
training_bookings@slam.nhs.uk
                                                                Bethlem Community Centre
                                                                Lambeth Training Centre.
For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Risk Management Section

Clinical Risk Refresher

Course aims                                                     Target groups
To increase knowledge and skills in assessment                  All clinical professional staff.
and management of clinical risk.
                                                                Prerequisites of course
Course objectives                                               For staff who assess and manage clinical risk.
n   Participants will review SLaM’s Framework for
    Assessment of Clinical Risk and Management                  Training methods employed on
    of Harm                                                     the course:
n   Identify common risks to self and others, including         Power-point presentation, individual and
    risks to children                                           small group exercises, case studies.
n   Identify specific risks associated with substance misuse
n   Work with case studies to identify competency               Course materials and equipment
    in use of risk assessment tools
                                                                Power-point presentation, Handouts and
n   Write Case Formulation of Risk, in response to
                                                                case studies will be provided.
    case study.

                                                                Assessment details
Trainer’s names and qualifications
                                                                N/A.
David Gray
Education and Training Advisor - (Clinical Practice)
                                                                KSF Core Dimensions
Tel: 020 3228 3822
                                                                n   Health Safety and Security
                                                                n   Personal and People Development
                                                                n   Equality and Diversity
                                                                n   Quality
                                                                n   Communication
                                                                n   Service Improvement
                                                                n   HBW1/2/3/6.

                                                                Course Duration
                                                                1/2 day.
                                                                Team Training is also available on request.

                                                                Refresher
                                                                Recommended every 3 years.

Course booking                                                  Available
Please send course bookings to:                                 Monthly
training_bookings@slam.nhs.uk
                                                                Location
For enquiries please contact:                                   Southwark Training Centre
Southwark Training Centre                                       Bethlem Community Centre
Tel: 020 3228 2518/2604/2605                                    Lambeth Training Centre.




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Schedule and Information for Tier 2 Training - Risk Management Section

People Handling and Risk Management for MHOA

Course aims                                                   Target groups
To Reduce the risk and prevent injuries whilst                All MHOA staff in a clinical setting.
undertaking moving and handling activities specific
to MHOA.                                                      Training methods employed on
                                                              the course
Course information                                            Presentation, discussion and practical exercises.
For staffs who are in daily contact with, and handling
of Mental Health Older Adults.                                Course materials
                                                              Handouts.
Course objectives
n   Awareness of relevant legislation and policy              KSF Core Dimensions
n   Awareness of the principles of safe handling              n   Health Safety and Security
n   Awareness of ergonomics                                   n   Quality.
n   Awareness of people handling in MHOA
n   To practice safe handling techniques                      Course Duration
n   Awareness of the possible causes of back injury
                                                              1 day.
n   Understanding of the basic structure of the spine
n   Awareness of maintaining a healthy back
                                                              Refresher
n   Awareness of making a risk assessment.
                                                              Annual.
Trainer’s names and qualifications
                                                              Location
Course co-ordinator Mark Wattley. Mark has a diploma
in Moving and Handling, been a CandR trainer and              Clinical Skills Centre, Maudsley Hospital.
previously worked in the care of the elderly.                 On site venues.
0208 776 4369




Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Risk Management Section

Safeguarding Children - Level 3 Keeping children in mind
when working with parents with mental illness
Course aims                                                       Target groups
To identify ways of talking with children about the               Clinical staff in all areas including Adult, MHOA,
impact of a parents mental illness.                               and CAMHS services.

Course objectives                                                 Training methods employed on
n   To increase recognition of the impact of                      the course
    parental and perinatal illness on the children                Interactive, small group work, scenarios,
n   To be able to use the assessment framework to                 self evaluating questionnaire.
    consider the needs of children
n   To increase clinicians confidence in being able               Course materials and equipment
    to talk with children about the impact mental illness.        Handouts will be provided.

Trainer’s names and qualifications                                Assessment details
SLaM staff - members of the safeguarding children                 N/A.
team, Adult Mental Health safeguarding leads and
perinatal mental health safeguarding children leads.              KSF Core Dimensions
                                                                  n   Health Safety and Security
Additional Information                                            n   Quality
Contributes to safeguarding competencies for the                  n   Communication
children’s workforce.                                             n   Service Improvement
Sessions include presentation and discussion of sensitive         n   HWB3.
material on child abuse and neglect. It is recognised that
this may be difficult for some delegates.                         Course Duration
                                                                  1 day.

                                                                  Refresher
                                                                  No refresher required.

                                                                  Available
                                                                  8 courses run annually.

                                                                  Location
                                                                  Southwark Training Centre
                                                                  Bethlem Community Centre
                                                                  Lambeth Training Centre.
Course booking
Please send course bookings to:                                   Other training
training_bookings@slam.nhs.uk                                     A large selection of other Level 3 Safeguarding
                                                                  children trainings are available through the local
For enquiries please contact:                                     authority. If you attend this training please
Southwark Training Centre                                         inform your line manager and document this
Tel: 020 3228 2518/2604/2605                                      on your training log.




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Schedule and Information
for Tier 2 Training

Health and Safety Section
Schedule and Information for Tier 2 Training - Health and Safety

Food, Nutrition and Hydration in Health and Social Care
NHS Core Learning e-Learning programme
Course aims                                                Target groups
To update and enhance knowledge and understanding          All SLaM Health Professionals including,
of the importance of nutrition and hydration.              Nursing Staff, HCAs, housekeepers, OTs,
n   To improve understanding of why people in care         psychologists and Doctors.
    settings might become undernourished
    and dehydrated                                         Training methods employed
n   To learn practical strategies to support eating        on the course
    and drinking.                                          On line learning with videos, multimedia and
                                                           interactive resources.
The course is presented in 6 brief modules:
n   The Importance of Nutrition and Hydration              KSF Core Dimensions
n   Under nutrition and Dehydration                        Communication at level 3
n   Facilitating and Supporting Eating and Drinking        Personal and people development) level 1
n   Best Practice for Nutritional Care                     Health, safety and security) at level 1
n   Basics of Nutrition and Hydration                      Quality level 1 and Core 6 level 1
n   Essentials of balanced eating.                         HWB1 - level 2
                                                           HWB2 - level 3
                                                           HWB4 - level 3
                                                           HWB6 - level 3
                                                           HWB7 - level 3.

                                                           Course Duration
                                                           Completed at learners own pace, on average
                                                           2 hours online.

                                                           Refresher
                                                           Not required but recommended.

                                                           Available
                                                           Through e-Learning, can be completed at any
                                                           of the learning resource centres or in workplace.

                                                           Location
                                                           Southwark Training Centre
                                                           Bethlem Community Centre
Course booking                                             Lambeth Training Centre.
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Health and Safety

Nutritional Risk e-Learning Course

Course aims                                                    Target groups
This flexible e-Learning course provides the                   All SLaM Health Professionals including,
underpinning knowledge and training to enable                  Nursing Staff, HCAs, OTs, psychologists
each health professional to fulfil their role as laid          and Doctors.
out in the Trust’s Nutrition Policy in a mental
health setting.                                                Training methods employed on
                                                               the course:
Course objectives                                              On line learning with videos, multimedia and
The course is divided into an introduction and 4 main          interactive resources.
units we suggest you plan to complete the course
within six weeks of registering, although the course is        Assessment Details
flexible and you can progress at your own pace.                The course contains a pre and post unit online
                                                               assessment (multiple choice) for each
Learning Outcomes
                                                               subject area.
Unit 1: Weighing and Measuring
Unit 2: Nutrition Screening                                    KSF Core Dimensions
Unit 3: Nutritional Care Planning for Overweight,
                                                               Communication at level 3
        Obesity and Metabolic Syndrome
                                                               Personal and people development level 1
Unit 4: Healthy Eating.
                                                               Health, safety and security at level 1
                                                               Quality level 1 , Core 6 level 2
Trainers Name                                                  HWB1 - level 2
Kate Moffat – Colin Evans.                                     HWB2 - level 3
                                                               HWB4 - level 3
                                                               HWB6 - level 3
                                                               HWB7 - level 3.

                                                               Course Duration
                                                               Completed at learners own pace ,on average
                                                               4-6 hours online.

                                                               Refresher
                                                               Not required but recommended.

                                                               Available
                                                               Through e-Learning, can be completed at any of
                                                               the learning resource centres or in workplace.
Course booking
                                                               Upon successful completion of the course,
For enquiries please contact:
                                                               a certificate of completion will be issued.
0203 228 6510
Email: e-LearningHelp@slam.nhs.uk
Tel: 0203 228 2585




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Schedule and Information for Tier 2 Training - Health and Safety

Competency in Nutrition Screening and Care Planning

Course Aims                                                   Target groups
n   To revise learning from the nutrition                     SlaM staff who undertake nutrition screening
    e-Learning modules                                        and care planning, or who weigh and measure
n   To practise making measurements needed for                service users.
    nutrition screening
n   To practise completing nutrition screening on ePJS        Training methods employed on
    from given case information                               the course
n   To practise preparing nutrition care plans on ePJS        Group work
    from given case information                               Work on ePJS training site.
n   To demonstrate competency in nutrition screening
    and care planning.                                        Assessment Details
                                                              Completed nutrition screens and care plans
Programme
                                                              on ePJS, and the OSCE will be assessed
The course is a single study day.                             against a standard making plan.
n   Group work: quiz revising knowledge from e-Learning
n   Work on ePJS training site                                KSF Core Dimensions
n   Clinical case scenarios, to complete nutrition screens    Communication at level 3
    on ePJS, and prepare nutrition care plans                 Personal and people development level 1
n   Observed Structured Clinical Examination.                 Health, safety and security at level 1
Making required measurements on a partner or                  Quality level 2
the tutor, complete a nutrition screen.                       Core 6 level 2
To attend the day, learners must first complete               HWB1 - level 2
the NHS Core Learning e-Learning programme                    HWB2 - level 3
Food, Nutrition and Hydration in Health and Social            HWB4 - level 3
Care and the Nutrition in Mental Healthcare                   HWB6 - level 3
e-Learning Course (see pages 72 and 73).                      HWB7 - level 3.

There will be a small amount of basic number
                                                              Course Duration
work in the assessment.
                                                              1 day.

                                                              Refresher
                                                              Recommended every 3 years.

                                                              Available
                                                              At training centres, team training can be
                                                              considered but it is restricted by access to PC’s.

                                                              Location
                                                              Southwark Training Centre
                                                              Bethlem Community Centre
                                                              Lambeth Training Centre.




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Schedule and Information
for Tier 2 Training

Occupational Knowledge and Skills Section
Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

One and Two day courses available through the
Joint Investment Framework Project (JIF)
Course objectives                                            Target groups
Short courses aim to engage learners with learning,          Staff in bands 1-4.
update skills and provide immediate benefit to the
workplace and improvement in working practice.               Training methods employed on
                                                             the course
Types of courses available                                   Variant dependent on course.
Examples of short courses organised by the JIF
project team for bands 1-4 are:                              Course materials
n   Telephone Skills                                         Handouts, notes etc supplied with training.
n   Supervision, Delegation and Leadership
                                                             KSF Core Dimensions
n   Minute Taking with Confidence
                                                             n   Communication
n   Meetings: Making them work
                                                             n   Personal and People Development
n   Customer care                                            n   Service Improvement
n   Introduction to management and supervisory skills        n   People Management.
n   Mental Health Awareness for Administrators
n   Interpersonal Skills
                                                             Course Duration
                                                             Variant dependent on course:
n   Communication Skills
                                                             from 1/2 day - 2 days.
n   Time Management
n   Coping with pressure                                     Refresher
n   Being assertive.                                         Variant dependent on course.

Trainer’s names and qualifications                           Available
Various external training providers with extensive           Funding is available from NHS London
experience are commissioned to deliver this training.        until March 2010.

                                                             Location
                                                             Southwark Training Centre
                                                             Bethlem Community Centre
                                                             Lambeth Training Centre.



Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Jif.project@slam.nhs.uk
Tel: 020 3228 2585
Fax: 020 7252 5281




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

National Vocational Qualification (NVQ’S) courses available
through the Joint Investment Framework Project (JIF)
Course objectives                                            Target groups
NVQ’s aim to engage learners with learning, update           Staff in bands 1-4. Please see Intarnet site
skills and provide immediate benefit to the workplace        for details.
and improvement in working practice. The government
requires 85% of NHS staff to have a minimum level 2          Training methods employed on
qualification by 2012. These NVQ’s are funded through        the course:
the JIF project.                                             Workshops/group work/Support group
                                                             sessions/Individual homework/Assessments.
Names of courses available
n   NVQ in Health and Social Care                            Assessment details
n   NVQ in Business Administration                           An assessor is assigned to each candidate.
n   NVQ in Support Services in Health Care.                  Depending on the course the assessor will visit
                                                             the candidate every 4-6 weeks at work for
Trainer’s names and qualifications                           2 hours. Candidates are required to gather
Various external training providers are provided from        evidence between these sessions to present
the local Further Education Colleges. Providers with         to the assessor. Completed portfolios are sent
extensive experience are commissioned to deliver             to an external verifier to confirm completion of
this training.                                               the course.

                                                             Course materials
                                                             Handouts, notes etc supplied with training.

                                                             KSF Core Dimensions
                                                             n   Communication
                                                             n   Personal and People Development
                                                             n   Service Improvement
                                                             n   People Management
                                                             n   Health, Safety and Security.

                                                             Course Duration
                                                             4-12 months depending on course and level.

                                                             Refresher
                                                             None required but can progress to higher
Course booking                                               levels of training.
Please send course bookings to:
                                                             Available
training_bookings@slam.nhs.uk
                                                             Funding is available from NHS London
For enquiries please contact:                                until March 2010.
Jif.project@slam.nhs.uk
Tel: 020 3228 2585                                           Location
Fax: 020 7252 5281                                           Southwark Training Centre.




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

English and Math OCN Qualification through
the Joint Investment Framework Project (JIF)
Course aims                                                      Target groups
To improve written and spoken communication skills               Staff in bands 1-4. Please see Intranet site
in English or improve mathematical skills.                       for details.

Course objectives                                                Training methods employed on
Successful completion of this course gives the candidate         the course
an entry qualification. It also increases confidence in          Tutor led sessions/group work/support group
own ability to write English for essays or assignments or        sessions/individual homework/assessments.
in Maths. From this course, candidates can go on to an
NVQ or other training if desired.                                Assessment details
                                                                 A short test is completed at the end of
Trainer’s names and qualifications                               the course. Tutors will ensure that candidates
Uni4U - a department of Kings College London,                    are well prepared in advance of the test.
Uni4U provide literacy and numeracy courses leading
to a qualification.                                              Course materials
                                                                 Handouts, notes etc supplied with training.

                                                                 KSF Core Dimensions
                                                                 n   Communication
                                                                 n   Personal and People Development
                                                                 n   Service Improvement.

                                                                 Course Duration
                                                                 1 day a week for 12 weeks.

                                                                 Refresher
                                                                 None required but can progress to
                                                                 higher levels of training.




Course booking
For enquiries about availability please contact:
Jif.project@slam.nhs.uk
Tel: 020 3228 2585
Fax: 020 7252 5281




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Introductory Award in First Line Management (Level 3)
Joint Investment Framework Project (JIF)
Course Aims                                                    Target groups
This course acts as an introduction for new managers           Bands 4-5 SLaM staff mainly who supervise
or those about to move into a management or                    or manage individual or teams who need an
supervisory role.                                              introductory qualification course.

Course Objectives                                              Training methods employed
n   Learn how to recognise, investigate and analyse            on the course
    problems in the workplace                                  Tutor led sessions/group work/
n   Understand the managers responsibilities and               individual homework/assignments.
    techniques in minimising and resolving conflict
n   Learn a range of techniques to motivate individuals        Course materials
    and monitor performance                                    Handouts, notes etc supplied with training.
n   Recognise the importance of feedback and how it
    can improve one’s own performance and the                  KSF Core Dimensions
    performance of others
                                                               n   Communication
n   Learn methods of indexing, referencing and
                                                               n   Personal and People Development
    structuring qualitative information
                                                               n   Service Improvement
n   Learn how to deliver formal appraisals.
                                                               n   People Management
                                                               n   Quality.
Trainer’s names and qualifications
Various external training providers are provided               Course Duration
from the local Further Education Colleges.
                                                               1/2 a day per week for 11 weeks and
Providers with extensive experience are
                                                               homework time. Course runs twice a year.
commissioned to deliver this training.

                                                               Refresher
                                                               None required but can progress to higher
                                                               levels of training.

                                                               Available
                                                               Funding is available from NHS London
                                                               until March 2010.

                                                               Location
                                                               Lambeth Further Education College.


Course booking
Please see JIF Intranet site for details
For enquiries about availability please contact:
Jif.project@slam.nhs.uk
Tel: 020 3228 2585
Fax: 020 7252 5281




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Working with people who have Learning Disabilities in
Adult Mental Health Services
Course aims                                                    Target groups
To increase knowledge, skills and confidence in                Nursing staff, therapists and medical staff in all
providing mental health care to people with                    care settings across the Trust, as people with
learning disabilities.                                         learning disabilities may access all the
                                                               Trust services.
Course objectives
n   To increase awareness of the rights of people              Training methods employed
    with learning disabilities and the responsibilities        on the course
    of health and social care professionals                    A variety of learning techniques,
n   Explore concerns relating to working with                  including group work, problem solving and
    people who have learning disabilities                      cases scenarios.
n   Gain awareness of national policy
n   Develop skills in engagement techniques                    Course materials
n   Recognise how mental health problems present               Handouts
    in this group                                              PowerPoint Projector
n   Learn how to adapt mental health assessments               Computer
    for people with learning disabilities.                     DVD player and TV.

Trainer’s names and qualifications                             KSF Core Dimensions
Steve Hardy, Training and Consultancy Manager,                 n   Communication – level 3
Estia Centre www.estiacentre.org                               n   Health, safety and security – level
                                                               n   Service improvement – level 3
Training will also be supported by members of the              n   Quality – level 3
Trusts learning disability services.                           n   Equality and diversity – level 3.

                                                               Course Duration
                                                               1 day.

                                                               Refresher
                                                               Recommended every 2 years.

                                                               Available
                                                               2 per year.


Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Beckett’s Dementia Care Course
Course aims                                                    Target groups
To help equip carers with the knowledge and skills to          This course is suitable for all staff working with
provide care which meets the complex needs of older            older people with dementia, including unpaid
people with dementia and other mental health needs.            carers and non clinical staff.

Course objectives                                              Training methods employed
n   Understand the main types of dementia and how              on the course
    it effects functioning
                                                               Interactive, small group activities scenarios,
n   Raise awareness of the differences between
                                                               presentations, self evaluation questionnaire.
    dementia, delirium and depression
                                                               Multiple choice questionnaire at start of
n   Learn how to identify and report abuse in
                                                               and on completion of course.
    older people
n   Learn how to manage risks in older people with             Certificate awarded on completion of
    mental health needs                                        case study and workbook.
n   Explore different communication techniques used
    in people with dementia                                    Course materials
n   Identify factors which contribute to challenging           Power point presentation and handouts.
    behaviours and strategies used to reduce these
n   Providing person centred care, including                   Follow-up Work
    end-of-life and palliative care
                                                               Monthly Supervision provided by course
n   Understanding ethical issues in caring
                                                               co-ordinators in Homes, in order to
n   Identifying signs/symptoms and managing the
                                                               support practice.
    care of common physical illnesses in older people
    Managing swallowing difficulties in older people
                                                               KSF Core Dimensions
n

n   Raising awareness of sexuality in older people.
                                                               n Communication
Trainer’s names and qualifications                             n Quality
                                                               n Health and Security
Shirley Tikasingh - RGN,RMN,SCM,Diploma in
                                                               n Service Improvement
Dementia Studies. Worked in care of older with mental
                                                               n Equality and Diversity
health needs for over 24 years Manager of Becket
                                                               n Personal and People development
House continuing care unit for over 20 years.
                                                               Specific: HWB1
Has been involved in the training and development of                     HWB2
staff- one of the 3 designers of the Dementia Care course.               HWB3
Ronia Clarke - RMN - 22 years experience of working                      HWB4
with older adults with mental health needs; 10 years as                  HWB5
team leader, including training and development of                       G6.
staffone of the three designers of the Dementia
Care course.                                                   Course Duration
                                                               12 week duration - 1 day per week - on
Course booking                                                 Fridays - from 0900 to 17.00. Runs Quarterly.
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605


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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Structured Investigation

Course aims                                                      Target groups
For all Trust staff undertaking investigations in                Trust Managers, Team Leaders,
Serious Untoward Incidents, Complaints and                       Clinical Co-ordinators and Trust staff
Human Resources cases.                                           undertaking investigations into serious incidents,
                                                                 complaints and HR matters.
Course objectives
n   Introduction to the techniques and tools that lead to        Prerequisites of course
    successful investigations into serious incidents,            Incorporating Root Cause Analysis techniques.
    complaints and HR cases.
                                                                 Training methods employed
Trainer’s names and qualifications                               on the course
Abigail Fox-Jaegar                                               Theoretical input and group work.
Structured Investigations Facilitator.
Myrna Harding                                                    Course materials
Structured Investigations Facilitator.                           Workbook provided. Also further information
Tel: 020 3228 2598 / 3230                                        about Structured Investigations is available on
                                                                 the Trust’s Structured Investigations Intranet site.

                                                                 Follow up work if applicable
                                                                 On completion of the course, candidates can ask
                                                                 the trainers (Structured Investigation Facilitators)
                                                                 for assistance with their first investigation.

                                                                 KSF Core Dimensions
                                                                 n   Health Safety and Security
                                                                 n   Quality
                                                                 n   Communication
                                                                 n   Service Improvement.

                                                                 Course Duration
                                                                 1 day.

                                                                 Refresher
                                                                 Recommended every 2 years.

Course booking                                                   Available
Please send course bookings to:                                  6 times a year.
training_bookings@slam.nhs.uk
                                                                 Location
For enquiries please contact:                                    Southwark Training Centre
Southwark Training Centre                                        Bethlem Community Centre
Tel: 020 3228 2518/2604/2605                                     Lambeth Training Centre.




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

An Overview of the Trust Medicines Management Policy

Course aims                                                     Target groups
To provide an overview of the Trust medicines                   All inpatient staff administering or issuing
management policy for nursing staff.                            medication to patients.

Course objectives                                               Training methods employed
n   To highlight aspects of medicines management                on the course
    relevant for nursing staff                                  On site training for awareness and application.
n   To highlight areas of poor practice as identified by
    trust-wide audits (and suggestions for improvement)         Assessment details
n   To highlight storage and record keeping                     N/A.
    requirements for controlled drugs
n   To provide information on trust-wide medicines              KSF Core Dimensions
    management audits relevant to nursing staff
                                                                n   Health Safety and Security
n   To provide advice on medication error reporting.
                                                                n   Quality
                                                                n   Communication
Trainer’s names and qualifications                              n   Service Improvement.
Delivered by Pharmacy Dept.
For information please contact:                                 Course Duration
Shubhra Mace,                                                   1.5 hour session.
020 322 85026
                                                                Refresher
                                                                Self directed refresher depending on
                                                                own specific learning needs.

                                                                Available
                                                                3 x 1.5hr sessions available at each of
                                                                the training centres.

                                                                Location
                                                                Southwark Training Centre
                                                                Bethlem Community Centre
                                                                Lambeth Training Centre.


Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Understanding Medicines Commonly used in Mental Health

Course aims                                                 Target groups
To develop an understanding of the Medicines                All inpatient staff administering
Management Policy.                                          Medication - self selecting introductory
There are 2 elements to this course:                        or intermediate according to experience
n Introductory                                              and role.
n Intermediate.
                                                            Training methods employed
Course objectives                                           on the course
Introductory                                                On site training for awareness and application.
n Awareness of commonly used psychotropics

  and class effects                                         Assessment details
  - Common adverse                                          N/A.
  - Management of adverse effects
  - Common drug interactions                                KSF Core Dimensions
  - Place in therapy of individual drugs.                   n   Health Safety and Security
                                                            n   Quality
Intermediate                                                n   Communication
n Awareness of common side effects and management
                                                            n   Service Improvement.
n Receptor Theory

n Common interactions and prediction of interactions
                                                            Course Duration
  from drug pharmacology
n Differences between classes of psychotropic drugs
                                                            1 day.
n Place in therapy of individual drugs.
                                                            Refresher
Trainer’s names and qualifications                          Self directed refresher depending on
Delivered by Pharmacy Dept.                                 own specific learning needs.

For information please contact:
                                                            Available
Shubhra Mace
020 322 85026                                               4 x 1 day course - introductory
                                                            4 x 1 day course - intermediate.

                                                            Location
                                                            Southwark Training Centre
                                                            Bethlem Community Centre
                                                            Lambeth Training Centre.
Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Medication Management Workshop for Non-Nursing staff

Course aims                                                 Target groups
To increase awareness of use and effect of                  For professional staff who are not nurses.
drug therapies.
                                                            Training methods employed
Course information                                          on the course
For professional mental health staff who are not            The programme format will involve training
nurses and who wish to extend their knowledge of            presentations and sharing of experience,
pharmacological treatments.                                 with discussion of dilemmas faced by
                                                            individual practitioners.
Course objectives
n   Participants will increase their knowledge of           Course materials
    SLaM policies related to medication, current            PowerPoint
    use and development of drug therapy in treating         Presentation and handouts.
    major mental illness, common adverse effects of
    specific drug therapies, how to manage those,           Assessment details
    and monitoring requirements.                            N/A.

Trainer’s name                                              KSF Core Dimensions
David Gray                                                  n   Health Safety and Security
Education and Training Advisor - (Clinical Practice)        n   Quality
Tel: 020 3228 3822                                          n   Communication.

                                                            Course Duration
                                                            1 day.

                                                            Refresher
                                                            Self directed refresher depending on own
                                                            specific learning needs.

                                                            Available
                                                            Monthly.

                                                            Location
                                                            Southwark Training Centre
Course booking
                                                            Bethlem Community Centre
Please send course bookings to:
                                                            Lambeth Training Centre.
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Dual Diagnosis - Pan London Course

Course aims                                                    Target groups
To develop knowledge, skills and confidence in                 The course will be of interest to anyone wishing
working with people with co-existing mental health             to enhance their capabilities for working with
and substance use problems.                                    this group but is particularly targeted at people
                                                               working in adult mental health services.
Course information
The course provides the foundation for attaining               Training methods employed
level 2 ‘generalist’ capabilities in the Dual Diagnosis        on the course
Capability Framework (Hughes 2006).                            The programme format will involve training
                                                               presentations and sharing of experience,
Course objectives                                              with discussion of dilemmas faced by
n   Explore concerns relating to working with people           individual practitioners.
    with a dual diagnosis
n   Gain awareness of the nature and effects of                Course materials
    commonly used substances                                   PowerPoint Presentation and handouts.
n   Identify reasons why people with mental illness
    use substances                                             Assessment details
n   Be able to assess current and past substance use           N/A.
n   Have an awareness of the inter-relationship
    between mental illness and substance use                   KSF Core Dimensions
n   Have a better understanding of risk in relation
                                                               n   Health Safety and Security
    to dual diagnosis
                                                               n   Quality
n   Identify barriers and aids to engagement
                                                               n   Communication
n   Understand the principles of matching treatment
                                                               n   Personal and people Development
    interventions to the person’s stage of change
                                                               n   Service Improvement
n   Utilise motivational interviewing techniques
                                                               n   Equality and Diversity
n   Set realistic and achievable goals in collaboration
                                                               n   HWB1/2/3/4/5.
    with the service user
n   Identify factors which precipitate relapse and
                                                               Course Duration
    factors which help maintain change.
                                                               5 days - delivered 1 day a week over 5 weeks
Trainer’s name                                                 + a recall day.

Training is delivered by SLaM Dual
                                                               Refresher
Diagnosis practitioners.
                                                               Not required but recommended every 3 years.
Course booking
                                                               Available
Staff can only attend the training delivered in their
employing borough. For information about the                   Schedule varies throughout the year.
course please contact:
                                                               Location
Mark Delgarno - Southwark
Helen Kelsall - Lewisham                                       Southwark Training Centre
James Devine - Croydon                                         Bethlem Community Centre
TBC - Lambeth                                                  Lambeth Training Centre.
Whole team training is available on request.



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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Care Programme Approach - Making CPA more meaningful

Course aims                                                   Target groups
To increase awareness of use and effect of                    All clinical staff who are involved in using the
drug therapies.                                               CPA process with service users.

Course objectives                                             Prerequisites of course
n   To review CPA core requirements                           Experience of using the CPA with service users.
n   To consider the CPA process in detail and identify
    the steps necessary to make it more meaningful            Training methods employed
    for service users                                         on the course
n   To identify good practice at each of step, from           Presentations and discussions on the CPA from
    both service user and staff perspectives                  service user and provider perspectives;
n   To plan action to improve the way staff use               interactive workshop exercises; user
    CPA with service users.                                   perspective - focused training video.

Trainer’s name                                                Course materials
David Gray                                                    Training video, handouts, reading list
Education and Training Advisor – (Clinical Practice)          including service user focused literature.
Tel: 020 3228 3822
                                                              Follow up work if applicable
                                                              Half day follow-up to assess progress
                                                              on action plan.

                                                              Assessment details
                                                              N/A.

                                                              KSF Core Dimensions
                                                              n   Health Safety and Security
                                                              n   Quality
                                                              n   Communication
                                                              n   Personal and People Development
                                                              n   Service Improvement
                                                              n   Equality and Diversity
                                                              n   HWB1/2/3/4/5.

Course booking                                                Course Duration
Please send course bookings to:                               1 day.
training_bookings@slam.nhs.uk
                                                              Refresher
For enquiries please contact:                                 Not required but recommended every 3 years.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

CPA Team Training

Course aims                                                 Target groups
Team reviews how effectively they deal with clinical        All clinical teams.
risk and identifies how to improve practice.
                                                            Training methods employed
Course objectives                                           on the course
n   Teams refresh their knowledge of assessment             PowerPoint presentation and
    and management of clinical risk and action plan         workshop discussion.
    for improvement.
                                                            Information regarding need
Trainer’s name                                              for refreshers
David Gray                                                  This training presents another option in
Education and Training Advisor - (Clinical Practice)        Clinical Risk training that might be more
Tel: 020 3228 3822                                          effective for the clinical team.

                                                            Course materials
                                                            PowerPoint presentation and Handouts.

                                                            Assessment details
                                                            N/A.

                                                            KSF Core Dimensions
                                                            n   Health Safety and Security
                                                            n   Quality
                                                            n   Communication
                                                            n   Personal and People Development
                                                            n   Service Improvement
                                                            n   Equality and Diversity
                                                            n   HWB1/2/3/4/5.

                                                            Course Duration
                                                            As agreed with team.

                                                            Refresher
Course booking                                              Self directed according to need.
Please send course bookings to:
training_bookings@slam.nhs.uk
                                                            Available
                                                            Session planned with team.
For enquiries please contact:
Southwark Training Centre                                   Location
Tel: 020 3228 2518/2604/2605                                On site.




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

KSF Appraiser Skills

Course aims                                                         Target groups
This course ensures participants are able to effectively            Staff who appraise others using the Trust’s
appraise staff and support the development of staff                 KSF/Appraisal policy.
using the KSF.
                                                                    Training methods employed
Course information                                                  on the course
The course covers the theory and practice of                        Theoretical input and practical exercises.
Appraisal and the KSF.
                                                                    Course materials
Course objectives                                                   Handouts.
n   To explore the principles of Appraisal
n   To introduce the KSF and explain the                            Assessment details
    requirements of KSF post outlines                               N/A.
n   To practice the skills of Appraisal
n   To ensure participants understand their                         KSF Core Dimensions
    responsibilities under the Trust’s KSF/Appraisal policy.
                                                                    n   Health Safety and Security
                                                                    n   Quality
Trainer’s name                                                      n   Communication.
David Gray
Education and Training Advisor - (Clinical Practice)                Course Duration
Tel: 020 3228 3822                                                  1 day.

                                                                    Refresher
                                                                    Not required but recommended every 3 years.

                                                                    Available
                                                                    Monthly.

                                                                    Location
                                                                    Southwark Training Centre
                                                                    Bethlem Community Centre
                                                                    Lambeth Training Centre.

Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Freedom of Information Act

Course aims                                                    Target groups
This course outlines good practice and identifies              All staff in a directorship, management or
the responsibilities of staff in terms of the Freedom          supervisory role.
of Information Act (2000).
                                                               Training methods employed
Course objectives                                              on the course
n   To improve staff awareness of the provisions               Self directed e-Learning package
    of the Freedom of Information Act (FOIA) and               To access this online course please go
    staff responsibilities                                     to the following intranet site and follow
n   To improve awareness of the Publication Scheme             the instructions.
n   To improve awareness of the requirements                   http://sites.intranet.slam.nhs.uk/ICT/
    in relation to General Rights of Access                    confidentialty/OnclickTraining/
n   To provide guidance for staff who need to                  IGTtrainingLaunchPad.aspx
    respond to requests for information from
    members of public.                                         Course materials
                                                               e-Learning interactive package
Trainer’s names and qualifications
                                                               You will need your payroll or employee
This is an online e-Learning package. If you have any          number in order to register for access
queries about the training or experience technical             to the course.
difficulties please contact Dr Murat Soncul via e-mail.
                                                               KSF Core Dimensions
                                                               n   Health Safety and Security
                                                               n   Quality
                                                               n   Communication.

                                                               Course Duration
                                                               At learners own pace.

                                                               Refresher
                                                               Not required.

                                                               Available
                                                               On line, information can be found at the
Course booking                                                 Education and Training Intranet site.
Please send course bookings to:
training_bookings@slam.nhs.uk
                                                               Location
                                                               N/A.
For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Diversity e-Learning ‘Same Difference’

Course aims                                                    Target groups
Raise awareness of Diversity and Equality issues and           For professional staff who are not nurses.
challenge common assumptions. The modules cover
age, gender, sexual orientation, disability, race              Training methods employed
and religion.                                                  on the course:
This five module e-Learning programme explores                 e-Learning information and facts,
concerns and challenges of Equality and Diversity              self progress tests.
within the workplace. It provides practical examples of
how to successfully manage and take forward good               Assessment details
practice within an organisation.                               Quizzes and self evaluation.

Course objectives                                              KSF Core Dimensions
n   Explains the importance of Diversity                       n   Equality and Diversity
n   Assess your current skill level in dealing and             n   Communication.
    managing diversity issues
n   Understand equality terminology                            Course Duration
n   Recognise how discrimination affects
                                                               At own pace, 4 modules that take approximately
    individuals and groups
                                                               an hour to two hours to complete.
n   Improve your knowledge and understanding in
    dealing and managing Diversity situations
                                                               Refresher
n   Reflect on your current understanding of Diversity
    and Equality in the areas of race, religion,               Not required but recommended every 2 years.
    sexual orientation, disability, gender and age.
                                                               Available
Trainer’s name                                                 On-line.
Esther Craddock (Education and Training Advisor).




Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Diversity Matters

Course aims                                                        Target groups
One-day introductory and update training for staff                 All Trust staff working in the Trust.
on Diversity issues in the Trust.
                                                                   Training methods employed
Course information                                                 on the course
This one-day training is an expanded version of the                Theoretical presentation, quiz, discussion,
Diversity workshop offered in the Corporate                        group work and action plan.
Induction monthly programme.
It provides a general understanding of the seven                   Course materials and equipment
dimensions of diversity - age; gender; physical                    Course handbook, OHP slides, flipcharts,
disability; mental health needs; race; religion and                pair and group work exercises.
sexual orientation.
It provides information on the Trust’s working plan                Follow up work if applicable
for Diversity and Equality.                                        Candidates are encouraged to complete the
                                                                   Diversity e-Learning programme on the
Course objectives                                                  Trust Intranet.
n   Identify and acknowledge diversity
n   Demonstrate that an awareness of Diversity                     KSF Core Dimensions
    and the overt and covert inequalities that exists              n   Equality and Diversity
n   Challenge assumptions and stereotypes                          n   Communication.
n   List key legislation relating to Equality and Diversity
n   List pivotal good practice examples relating to                Course Duration
    Equality and Diversity.                                        1 day.

Trainer’s name                                                     Refresher
Esther Craddock (Education and Training Advisor).                  Not required but recommended every 2 years.

                                                                   Available
                                                                   Six times a year.

                                                                   Location
                                                                   Southwark Training Centre
                                                                   Bethlem Community Centre
Course booking                                                     Lambeth Training Centre.
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Diversity Team Training

Course aims                                                     Target groups
As negotiated with team.                                        All teams working in the Trust.

Course information                                              Prerequisites of course
It is beneficial for the multi-disciplinary team to get         Preliminary meetings to plan training.
together and address their needs collectively as a group.       Pre-training questionnaire for staff profiles
Team training also aids in implementing change and              and to address needs of team members.
working towards solutions. Another benefit is rather
than attend training individually, training is taken            Training methods employed
to teams.                                                       on the course
                                                                Theoretical presentation; discussion;
Course objectives                                               question and answer; group work; problem
n   Negotiable with team.                                       solving and action planning.


Trainer’s name                                                  Course materials and equipment
Esther Craddock (Education and Training Advisor).               Course handbook, PowerPoint presentation,
                                                                video, OHP slides, flipcharts; pair and group
Additional information                                          work exercises.

Equality and Diversity training is one of the Trust’s
                                                                Follow up work if applicable
strategic objectives. All staff are encouraged to have
an awareness of Diversity and acknowledge its vast              Candidates encouraged to complete the
range and depth.                                                Diversity e-Learning programme on the
                                                                Trust Intranet.
The Diversity within SLaM offers particularly good
opportunities to interact with a wide variety of people.        Participants are encouraged to take up
We can start this process by beginning conversations            some key concerns/issues about work and
with each other and exploring values and beliefs.               consider changes/solutions as a team.

                                                                KSF Core Dimensions
                                                                n   Equality and Diversity
                                                                n   Communication.

                                                                Course Duration
                                                                Negotiable - contact trainer for details.


Course booking                                                  Refresher
Please send course bookings to:                                 Not required but recommended every 3 years.
training_bookings@slam.nhs.uk
                                                                Available
For enquiries please contact:                                   Negotiable.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Team Leaders Promoting Equity and Diversity

Course aims                                              Target groups
Provides practical skills in the promotion and           All Trust Team Leaders with leadership and
development of equity and diversity in teams.            management responsibilities in their current role.
The training focuses on leadership skills and
qualities of the team leaders.                           Training methods employed on
Opportunity for team leaders to explore, discuss         the course
and problem solve with peers concerns about              Theoretical input, role play, pair and
harassment and bullying at work.                         group work and discussion.

Course objectives                                        Additional Information
n   Working effectively with diverse teams               It is an experiential training day with group
n   Communicating with respect                           work to facilitate self-awareness and feedback
n   Managing difficult situations                        from colleagues. Participants have pre-reading
n   Facilitative leadership.                             and are encouraged to complete the NHS Core
                                                         Learning unit ‘Respect for People’ e-Learning
Trainer’s name                                           before attending the training Course materials:
Esther Craddock (Education and Training Advisor).        Course handbook, Power point presentation,
                                                         video, flipchart.

                                                         KSF Core Dimensions
                                                         n   Equality and Diversity
                                                         n   Communication.

                                                         Course Duration
                                                         1 day with 0.5 day follow up.

                                                         Refresher
                                                         Not required but recommended every 3 years.

                                                         Available
                                                         Six times a year.

                                                         Location
                                                         Southwark Training Centre
Course booking                                           Bethlem Community Centre
                                                         Lambeth Training Centre.
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Team Leaders Tackling Harassment and Bullying

Course aims                                                    Target groups
Training for managers to enable them to be proactive in        All Trust Managers.
preventing and responding to harassment and bullying
at work in a constructive and supportive way.                  Training methods employed
Opportunity for team leaders to explore, discuss and           on the course
problem solve with peers concerns about harassment             Theoretical input, role play, pair and
and bullying at work.                                          group work and discussion.

Course objectives                                              Prerequisite of course
n   Developing a sound understanding of harassment             Please read the Harassment and Bullying at work
    and bullying and the signs and effects of both             policy and bring a copy of the policy with you
n   Analysing the process and dynamics of harassment           for the training day.
n   Clarifying the role and responsibilities of
    Managers within Trust policy                               Course materials
n   Responding effectively to Harassment and                   Course handbook, Power point presentation,
    Bullying complaints.                                       video, flipchart.

Trainer’s name                                                 Assessment details
Esther Craddock (Education and Training Advisor)               N/A.
and H/R Business Partner.
                                                               KSF Core Dimensions
                                                               n   Equality and Diversity
                                                               n   Communication.

                                                               Course Duration
                                                               1 day.

                                                               Refresher
                                                               Not required but recommended every 2 years.

                                                               Available
                                                               Six times a year.

                                                               Location
Course booking                                                 Southwark Training Centre
Please send course bookings to:                                Bethlem Community Centre
training_bookings@slam.nhs.uk                                  Lambeth Training Centre.

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Gender Matters and Anti-discriminatory Practice

Course aims                                                    Target groups
To raise awareness of gender specific issues and               All Trust staff working in the Trust.
explore anti-discriminatory practice.
                                                               Prerequisites of course
Course objectives                                              To complete the Diversity e-Learning
n   Social inequalities and their impact on individuals        programme on the Trust intranet.
n   Exploration of strategies and techniques to
    challenge discrimination                                   Training methods employed
n   Ways to create an inclusive environment.                   on the course
                                                               Theoretical presentation, experiential
Trainer’s name                                                 exercises, discussion, pair and group work
Esther Craddock Education and Training Advisors                and action plans.

                                                               Course materials and equipment
                                                               Course handbook, PowerPoint, OHP slides,
                                                               flipcharts, pair and group work exercises.

                                                               Additional information
                                                               Gender specific issues are increasingly of
                                                               concern to all of us. We need to take into
                                                               consideration the needs of women, men and
                                                               transgender groups.
                                                               We also need to take into account how our
                                                               gender experiences affect us and our practice.

                                                               Follow up work if applicable
                                                               Recommend that participants complete the NHS
                                                               Core learning unit on ‘Respect for People’ before
                                                               attending the training day.
                                                               Candidates are encouraged to take concerns
                                                               and issues back to the team and action plan
                                                               changes in practice as appropriate and relevant.

                                                               KSF Core Dimensions
Course booking                                                 n   Equality and Diversity levels 1-3
Please send course bookings to:                                n   Communication levels 3-4.
training_bookings@slam.nhs.uk
                                                               Course Duration
For enquiries please contact:                                  1 day.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 2 Training - Occupational Knowledge and Skills

Clinical Supervision – Enabling Trust Policy

Course aims                                                       Target groups
To encourage participants to review their current clinical        Clinical professionals.
supervision arrangements and make changes as
required. To provide participants with a range of models          Training methods employed
for structuring individual and group supervision.                 on the course:
To provide participants with an opportunity to engage in          Theory, group discussion and demonstration
the supervisee, supervisor and observer role during the           of skills.
course, to develop their self-awareness, confidence and
competence in these roles.                                        Course materials
                                                                  Handouts.
Course objectives
These vary from course to course depending on                     Follow up work if applicable
participants’ needs and the level of engagement in                Candidates may decide to enrol with
the course. As a minimum by the end of the course                 Kings College University London.
each participant should have:
n   To have an awareness of different models that                 Assessment details
    are available for Clinical Supervision                        No assessment for the this course.
n   Practise the use of these models with others and              However if a course participant would
    received specific feedback about their ability to             like formal academic recognition then
    function in the supervisee and supervisor role                they can enrol with Kings College University
n   Discussed pertinent issues regarding the process              London for the level 3 clinical supervision course.
    and content of supervision and its place within the           This will involve completion of a further three
    wider professional climate.                                   study days and the course assignment.
                                                                  Currently the assignment involves an evaluation
                                                                  of an audiotaped supervision session.

                                                                  KSF Core Dimensions
                                                                  n   Personal and People Development
                                                                  n   Quality
                                                                  n   Communication
                                                                  n   Equality and Diversity.

                                                                  Course Duration
                                                                  2 day.
Course booking
Please send course bookings to:
                                                                  Refresher
                                                                  Not required but recommended every 3 years.
training_bookings@slam.nhs.uk

For enquiries please contact:                                     Available
Southwark Training Centre                                         Monthly.
Tel: 020 3228 2518/2604/2605




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Schedule and Information
for Tier 3 Training

Occupational Knowledge and Skills Section
Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

SUITE - Using our Experience

Course aims                                                       Target groups
To find out more about how users can use their                    Service users who may wish to use their personal
personal experience of mental health services to                  experience of MH services.
develop awareness of the service user’s perspective
for mental health staff.                                          Prerequisite of course
                                                                  Participants must be service users. Have an
Course Information                                                interest in using their experience of MH services
Mental health service users are often asked to come and           to educate MH staff and be willing to work in
talk to staff about their experience of using services, e.g.      partnership with SUITE, SLaM and SLaM staff
to small groups, in training sessions, conferences etc.           (preferably have attended ‘A Taste of SUITE’).
This course is for those users who want to explore
some of the issues they may need to consider when                 Training methods employed
talking about their experience to groups of staff, and            on the course:
practical steps they can take to prepare themselves               Structured input, interactive exercises,
for doing this safely and in a way that is useful for all.        practical presentations and feedback.

Course objectives                                                 Course materials
n   To identify some of the challenges service users may          Handouts.
    face when they use their experience of mental health
    services in training mental health staff e.g.                 Follow up work if applicable
    disclosing personal information, answering personal           SUTO training the trainers course. Become
    questions etc                                                 involved in training and educating MH staff.
n   To consider how users can practically work with such
    challenges and keep the training experience positive          KSF Core Dimensions
    for all
                                                                  n   N/A course is for service users.
n   To explore the practicalities that need to be put in
    place to enable and support service users before,
                                                                  Course Duration
    during and after their presentation or talk.
                                                                  4hr workshop.
For Information please contact
                                                                  Refresher
SUITE unit
Jim Ellis - Suite Manager.                                        Not required.

                                                                  Available
                                                                  6 workshops per year.
Course booking
Please send course bookings to:                                   Location
training_bookings@slam.nhs.uk                                     Southwark Training Centre
                                                                  Bethlem Community Centre
For enquiries please contact:                                     Lambeth Training Centre.
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

A Taste of SUITE

Course aims                                                     Target groups
To find out more about how users can be involved in             Service users with an interest in user involvement
the education and training of MH staff and how                  in training and educating MH staff.
SUITE can support and facilitate this within SLaM.
                                                                Prerequisite of course
Course Information                                              Participants must be service users.
SUITE is the service user led part of the Training and          Have an interest in user involvement to educate
Education department at SLaM. This half day                     MH staff and be willing to work in partnership
session is for service users who want to find out               with SUITE, SLaM and SLaM staff (preferably
more about SUITE and how SUITE can help them                    have attended ‘A Taste of SUITE’).
become involved (directly or indirectly) in the training
and education of nurses, occupational therapists,               Training methods employed
social workers etc within SLaM.                                 on the course
                                                                Structured input, interactive exercises.
Course objectives
n   To explore why service users should be involved             Course materials
    in the training and education of SLaM staff
                                                                Handouts, info re: SUITE.
n   To identify a range of ways in which users can
    be involved in training
                                                                Follow up work if applicable
n   Be introduced to SUITE and how it can provide
    you with information, training, advice and                  Using our Experience course.
    support to become involved in training SLaM
    staff, and the next steps you can take.                     KSF Core Dimensions
                                                                n   N/A course is for service users.
For Information please contact
SUITE unit                                                      Course Duration
Jim Ellis - Suite Manager                                       2 hours.
020 3228 2524.
                                                                Refresher
                                                                Not required.

                                                                Available
                                                                Quarterly.

                                                                Location
Course booking
                                                                Southwark Training Centre
Please send course bookings to:
                                                                Bethlem Community Centre
training_bookings@slam.nhs.uk                                   Lambeth Training Centre.

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

SUITE Being Involved in Our Own Care (BIOC)

Course aims - New Course                                          Target groups
To explore with service user trainers, how users can              Clinical staff who work at grass roots level with
be meaningfully involved in their own care and be                 service users or those who manage or
enabled to move towards recovery.                                 supervise them.

Course Information                                                Prerequisite of course
A service user led course to consider practical ways              Participants must attend all sessions and be in a
in which clinical staff may work with service users to            position to use learning from the course with
meaningfully involve them in their own clinical care.             service users between sessions. Complete a
The course consist of 2 interactive workshops, with               precourse questionnaire before they can register.
space in between for participants to put their learning
into practice with service users and then return to the           Training methods employed
course to consider progress. Since the issues may be very         on the course
different for both staff and service users in ward and            Structured input, interactive exercises, pairs and
community settings, BIOC will alternate its focus                 group work, experiential work, action learning
between inpatient and community settings (please                  and evaluation.
enquire to find out which dates are which) BIOC has
been designed in close consultation with a range of               Course materials
service users and is led by service user trainers.
                                                                  Handouts, course handbook, OHP slides, reading
                                                                  list, guest service users, audio and video tapes.
Course Objectives
n   To consider the prerequisites for successful partnership      KSF Core Dimensions
    working between staff and service users in inpatient
                                                                  n   Service Improvement
    community settings, and areas where users can
                                                                  n   Quality
    realistically be involved in their own care and work
                                                                  n   Communication
    towards recovery
                                                                  n   Equality and Diversity
n   To share good practice, identify areas for improvement
                                                                  n   HWB1/2/4.
    and consider practical ways in which improvements
    can be made
                                                                  Course Duration
n   To carry out and review simple action plan to enable
    learning from course to be carried into clinical practice.    3 days within a month.


For Information please contact                                    Available
SUITE unit                                                        Quarterly.
Jim Ellis - Suite Manager
020 3228 2524                                                     Location
                                                                  Southwark Training Centre
                                                                  Bethlem Community Centre
Course booking
                                                                  Lambeth Training Centre.
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605


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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

Introduction to User Involvement in Training (INUIT)

Course aims                                                       Target groups
To explore with service users, the principles and practice        MH staff who involve service users in their work,
of service user involvement, with a particular focus on           particularly in training and education.
user involvement in the education and training
of Mental Health staff.                                           Prerequisite of course
                                                                  Participants must attend all sessions
Course Information                                                Complete a pre-course questionnaire
A service user led course to consider how service users           before they can register.
are currently involved in the development of Mental
Health services (particularly in training MH staff) and           Training methods employed
practical ways in which this could be improved.                   on the course
The course consists of two half day sessions which                Structured input, interactive exercises,
are for staff only, followed by a full day session                pairs and group work, experiential
where participants will come together with service                work, case studies.
user participants who have attended a parallel
INUIT course.                                                     Course materials
INUIT is run by service users who have extensive                  Handouts, course handbook, OHP
experience of being involved in MH                                slides, reading list, guest service users,
service development.                                              audio and video tapes.

Course Objectives                                                 Course Duration
n   To clarify why service users should be involved               2 half days and 1 full day.
    in MH service development, particularly in the
    training and education of MH staff                            Available
n   To consider a wide range of creative ways of                  Once per year.
    involving service users in training and education
    of staff, and some good practice guidelines                   Location
n   To consider ways of monitoring and evaluating
                                                                  Southwark Training Centre
    the effectiveness of service user involvement
                                                                  Bethlem Community Centre
    from a service user perspective.
                                                                  Lambeth Training Centre.

For Information please contact
SUITE unit
Jim Ellis - Suite Manager
020 3228 2524

Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

Life Planning

Course aims                                                      Target groups
To enable staff to prepare for their retirement.                 Staff who are expecting to retire in the
                                                                 next 5-10 years.
Course information
This course covers the key themes that staff need to             Prerequisites of course
consider in order to get the most out of their retirement.       Participants should be expecting to retire
                                                                 within the next 5-10 years.
Course objectives
n   To consider the financial implications of retirement,        Training methods employed
    including pensions and benefit issues                        on the course
n   To consider how to use the increased time                    Theoretical input and group discussions.
    available after retirement
n   To prepare for any legal issues.                             Course materials
                                                                 Handouts will be provided on the course.
Trainer’s names and qualifications
Columbus Conferences                                             Assessment details
Tel: 020 3228 3822
                                                                 N/A.

                                                                 KSF Core Dimensions
                                                                 n   Personal and People Development
                                                                 n   Quality
                                                                 n   Communication
                                                                 n   Equality and Diversity.

                                                                 Course Duration
                                                                 2 days.

                                                                 Refresher
                                                                 Not required.

                                                                 Available
                                                                 Quarterly.

                                                                 Location
Course booking                                                   Southwark Training Centre
Please send course bookings to:                                  Bethlem Community Centre
training_bookings@slam.nhs.uk                                    Lambeth Training Centre.

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

Time and Self Management

Course aims                                                      Target groups
Open to staff who need to enhance their management               All staff.
of time in order to maximise their personal effectiveness
and contribution to their team or department.                    Training methods employed
                                                                 on the course
Course information                                               Theoretical input, self-progress tests
Are you either someone who feels that there are never            and practical time management work.
enough hours in the day to do what you either need or
want to do? Do you want to make more effective                   Course materials
use of your time?                                                Time and self-management information.
The course will help you to control, organise and
plan both work and personal time for better results.             Follow up work if applicable
                                                                 Participants will reflect and self assess
Course objectives                                                on their time and self-management
n   Understand the importance of time management                 work after a period of three months.
n   Planning and scheduling
n   Working as part of a team                                    Assessment details
n   Learning to say no                                           Further self-assessment and reflection in own
n   Being aware of how you spend your time                       time three months after completion of course.
n   ‘Time thieve’ - ways in which time is lost
n   Delegating tasks                                             KSF Core Dimensions
n   Designing personal action plans.
                                                                 n   Personal and People Development
                                                                 n   Communication.
Trainer’s names and qualifications
Carol Britton, Education and Training Advisor                    Course Duration
                                                                 1 day.

                                                                 Refresher
                                                                 Not required.

                                                                 Available
                                                                 Three times a year.

                                                                 Location
Course booking                                                   Southwark Training Centre
Please send course bookings to:                                  Bethlem Community Centre
training_bookings@slam.nhs.uk                                    Lambeth Training Centre.

For enquiries please contact:
Southwark Training Centre
Tel: 020 3228 2518/2604/2605




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Open Learning Opportunities
The Learning Resource Centres provide open learning facilities for staff to study in a supportive and
comfortable learning environment. We offer the opportunity to learn skills and build confidence at a time,
place, style and pace which is flexible to suit each individual’s needs.
Workstations are networked and have Internet access for learners’ access to online courses including the
ECDL Portal. “The e-Learning Team can provide learning support for individuals, small groups and staff teams
with common learning goals”.


Resources Available                                           Target groups
The e-Learning Team can provide information and               All members of staff.
advice about e-Learning programmes available to
staff, and help with registration and access.                 Prerequisites
The centres have a wide range of open learning                An appointment must be made with the
resources including DVDs, computer-based                      administration team for the Learning Centre.
programmes, videos, books and text-based materials.           You will need to know your SLaM network
                                                              login details to use a computer in the centre.
Topics include:
                                                              Southwark LRC can only be used for internet
n   Touch typing                                              based e-Learning.
n   Computer skills
n   Personal development                                      Additional information
n   Interviewing and Interviewee skills
                                                              Learners with specific learning support needs
n   Appraisal
                                                              e.g. disability, dyslexia, language needs etc.
n   Presentation
                                                              are encouraged to discuss these when applying.
n   Management skills.
                                                              For more information and links to courses, see
                                                              the e-Learning Intranet website:
                                                              http://sites.intranet.slam.nhs.uk/training/
                                                              e-LearningAccessResources/default.aspx




For Enquiries please contact
Lindi Coupland Tel: 020 3228 4331
Shastee Woodhoo Tel: 020 3228 4866

To book use of the Learning Centre, please contact
relevant training centre administrators
Southwark: 020 3228 2604/2605/2518
Croydon: 020 3228 4864/4865
Lambeth: 020 3228 6510/6487




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

Health Information Systems and Confidentiality
(e-Learning NHS Module/Information Governance)
Course aims                                                          Target groups
The NHS Health Module is an NHS-wide online e-Learn-                 All staff who use a health information system
ing                                                                  such as ePJS. If delegates have specific learning
programme, which aims to train staff on the benefits,                support needs e.g. a physical disability, dyslexia,
issues and challenges of using electronic patient                    language needs etc., please discuss this with the
recording systems like ePJS as well as develop key skills            course tutor.
and Knowledge in handling patient data.
                                                                     Training methods employed
Course objectives                                                    on the course:
n   Basic Concepts - to define the term ‘Health                      This is an interactive e-Learning programme
    Information System’ (HIS) and know about the                     which allows the learner to set their own pace.
    functions, benefits and constraints of a health                  All the learning materials are available online.
    information system                                               An NHS Learning manual or CD ROM can also
n   Due Care- to understand the professional responsibility          be provided for those who do not have access
    for the sensitive information staff access and use in the        to the internet.
    workplace. Know about the law as it applies to                   A blended teaching and learning approach using
    Confidentiality and the Caldicott principles, and some           the online materials will be applied for those
    of the practical measures you can use to keep                    participating on the Fast track workshops.
    information secure                                               All learners will undertake a brief diagnostic
n   User Skills-to demonstrate some of the common skills             assessment to identify their training needs.
    that are required for working with health information
    systems. Understand the importance of working with
                                                                     Course materials
    the correct record and be able to input data and                 Online training module available at
    save information                                                 www.healthe-Learning.net
n   Policy and Procedure- to understand the common
                                                                     Assessment
    aspects of policy and procedure relating to health
    information systems. Know the importance of                      Includes modular online assessments and an
    maintaining the audit trail and understand when it               optional final assessment for Level 1 certification
    is and is not appropriate to amend or create records             from the British Computer Society.
n   Freedom of Information- know the aims of the                     KSF Core Dimensions
    legislation; understand your personal responsibilities
                                                                     n   Health Safety and Security
    with regard to the Act and know what types of
                                                                     n   Quality
    information are covered by the Act.
                                                                     n   Communication
                                                                     n   Personal and People Development
Trainer’s names and qualifications
                                                                     n   Service Improvement.
Shenan Chandler,
e-Learning Development and training Advisor.                         Course Duration
                                                                     2 options available:
                                                                     A) Independent study and workshop support for
                                                                        those getting started or who are ready for testing.
Course booking                                                       B) Fast Track - 1 day teaching and learning
Staff should contact e-LearningHelp@slam.nhs.uk to                      sessions incorporating assessment.
register for this e-Learning module and take a diagnostic
assessment to identify their training needs                          Venue
0203 228 6510                                                        Southwark Training Centre.



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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

NHS Elite Classroom for Beginners
Course aims                                                      Target groups
To enable staff who lack computer skills and/or the              All members of staff Clinical and Non Clinical
confidence to utilise them, to gain basic practical IT           who need to develop Essential IT skills and those
skills and confidence in their ability to use a computer.        who wish to work at their own pace.

Course Information                                               Prerequisites of course
NHS ELITE (NHS e-Learning IT Essentials) covers all of the       Applicants must have a SlaM network and
skills staff will require to use a computer and engage in        email account.
systems training - for example the Electronic
Patient Journey.                                                 Training methods employed
The online programme is made up of 3 units which                 on the course
learners can work though at their own pace. The online           Learning materials online or on CD via the
tutorials are highly interactive, making them engaging           NHS ELITE manual ‘Blended’ tutor-led classes
and fun as well as being very effective.                         include demonstration and learning support
The skills based assessment lets candidates                      with consolidation exercises online.
demonstrate their competence using a simulated                   Skills assessment is carried out on the
desktop environment.                                             first of the session.

Candidates choosing the Blended course option
                                                                 Course materials
attend tutor-led classes which provide guidance and
learner support.                                                 Web-based learning materials and
                                                                 CDs. Computer.
Course Objectives
                                                                 Assessment details
n   Switch on and close down a computer safely
n   Use a mouse and keyboard                                     Online assessment to be completed on
n   Know and understand about computer                           all 3 units; pass mark is 75%.
    health and safety and security                               Level 1 Certificate awarded by British
n   Navigate/use program, desktop, menus and windows             Computer Society (BCS).
n   Be able to identify and open the network drive,              If not successful on the online assessment.
    explore its contents and store work                          Further learning and exercises will be available
n   Create, organise files and folders                           before attempting another assessment.
n   Create and save a text document
n   Print a document and multiple copies                         KSF Core Dimensions
n   Understand the Internet and how to use it
                                                                 n   Communication
n   Know what emails is and how to use it safely
                                                                 n   Personal and People Development
n   Send, receive, forward and reply to email messages
                                                                 n   Health, Safety and Security.
n   Create and work with email folders
n   Manage attachments, save and attach files to
                                                                 Course Duration
    e-mail successfully.
                                                                 ‘Blended’ tutor-Led course 8 x half days
Trainer’s name                                                   including assessment.

Shastee Woodhoo – Cert. Ed, Tonic
                                                                 Available
Course booking                                                   7 Blended courses per year.
Please send course bookings to:
training_bookings@slam.nhs.uk


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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

NHS Elite with Flexible Times
Course aims                                                      Target groups
To enable staff who lack computer skills and/or the              All members of staff Clinical and Non Clinical
confidence to utilise them, to gain basic practical IT           who need to develop Essential IT skills and those
skills and confidence in their ability to use a computer.        who wish to work at their own pace.

Course Information                                               Prerequisites of course
NHS ELITE (NHS e-Learning IT Essentials) covers all of           Applicants must have a SlaM network and
the skills staff will require to use a computer and engage       email account.
in systems training - for example the Electronic
Patient Journey.                                                 Training methods employed
The online programme is made up of 3 units which                 on the course:
learners can work though at their own pace. The online           Learning materials online or on CD via the NHS
tutorials are highly interactive, making them engaging           ELITE manual ‘Blended’ tutor-led classes include
and fun as well as being very effective.                         demonstration and learning support with
The skills based assessment lets candidates                      consolidation exercises online.
demonstrate their competence using a simulated                   Skills assessment is carried out on the
desktop environment.                                             first of the session.
Candidates choosing the Blended course option
attend tutor-led classes which provide guidance and              Course materials
learner support.                                                 Web-based learning materials and CDs.
                                                                 Computer.
Course Objectives
n   Switch on and close down a computer safely                   Assessment details
n   Use a mouse and keyboard                                     Online assessment to be completed on all
n   Know and understand about computer health                    3 units; pass mark is 75%.
    and safety and security                                      Level 1 Certificate awarded by British
n   Navigate/use program, desktop, menus and windows             Computer Society (BCS).
n   Be able to identify and open the network drive,
                                                                 If not successful on the online assessment.
    explore its contents and store work
                                                                 Further learning and exercises will be available
n   Create, organise files and folders
                                                                 before attempting another assessment.
n   Create and save a text document
n   Print a document and multiple copies
                                                                 KSF Core Dimensions
n   Understand the Internet and how to use it
n   Know what emails is and how to use it safely
                                                                 n   Communication
n   Send, receive, forward and reply to email messages
                                                                 n   Personal and People Development
n   Create and work with email folders
                                                                 n   Health, Safety and Security.
n   Manage attachments, save and attach files to
    e-mail successfully.                                         Course Duration
                                                                 Online version has a flexible duration.
Trainer’s name
Shastee Woodhoo – Cert. Ed, Tonic                                Available
                                                                 7 Blended courses per year.
Course booking
Please send course bookings to:                                  Location
training_bookings@slam.nhs.uk                                    Croydon Training Centre.


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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

Multi-media for Online Learning

Course aims                                              Target groups
This course enables delegates to create their own        Staff who are developing and/or authoring
multi-media content for courses.                         e-Learning courses.

Course Objectives                                        Training methods employed
n   Create and edit:                                     on the course
    - digital Images                                     The emphasis is on developing practical skills
    - Audio                                              with demonstration, advice and guidance
    - Video                                              given around the technical issues.
n   Understand Copyright issues
n   Use specialist and standard software                 Course materials
n   Learn rudimentary theory.                            PCs - course must be delivered in an IT training
                                                         room or a Learning Resource Centre. Additional
Trainer’s name                                           equipment will be provided, however delegates
Colin Evans                                              are encouraged to bring any digital cameras,
                                                         recording devices or even mobile phones that
                                                         can be used to create content.

                                                         KSF Core Dimensions
                                                         n   Personal and People Development
                                                         n   Service Improvement.

                                                         Course Duration
                                                         1 day.

                                                         Available
                                                         Quarterly.

                                                         Location
                                                         IT training rooms
                                                         Learning resource Centres.




Course booking
Please send course bookings to:
e-LearningHelp@slam.nhs.uk

For enquiries please contact:
Tel: 0203 228 6510




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

CourseMill LMS

Course aims                                                  Target groups
The course enables delegates to administer and report        Staff with responsibility for managing e-Learning
on e-Learning courses using SLaM’s Learning                  courses to be hosted inhouse.
Management System: CourseMill.
                                                             Training methods employed
Course Objectives                                            on the course:
n   Set up and customise your LMS ‘Organisation’             Tutor-led session/hands on practical workshop
n   Registers learners for your courses                      with demonstration, advice and guidance.
n   Set up courses as self registering
n   Import courses content to the LMS                        Course materials
n   Create reports to track learner activity.                Pc with internet access - course must be
                                                             delivered in an IT training room or a
Trainer’s name                                               Learning resource Centre.
Colin Evans
                                                             KSF Core Dimensions
                                                             n   Personal and People Development
                                                             n   Service Improvement.

                                                             Course Duration
                                                             1/2 day.

                                                             Available
                                                             Quarterly.

                                                             Location
                                                             IT training rooms
                                                             Learning resource Centres.




Course booking
Please send course bookings to:
e-LearningHelp@slam.nhs.uk

For enquiries please contact:
Tel: 0203 228 6510




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

e-Learning Support Sessions

Course aims                                                     Target groups
This workshop provides guidance and hands on training           All staff who need support to access
to enable delegates to access their e-Learning courses.         online learning.

Course Objectives                                               Training methods employed
n   Identify websites and e-Learning courses                    on the course:
    recommended in SLaM                                         Tutor-led session/hands on practical workshop
n   Know how to check if your workplace PC is set up for        with demonstration, advice and guidance,
    e-Learning courses and troubleshoot                         Q and A’s,. All delegates will register if not
n   Know how to log on to specified e-Learning courses          already
n   Know how to recover your username and password              done so, log on to their course and undertake
n   Understand your online learning environment                 some e-Learning with support. Ongoing
n   Understand the online testing environment for               assessment of delegates competence.
    specific courses                                            Handouts and details of ‘help-line’ given at the
n   Know how to check your progress.                            end of the session.

Trainer’s name                                                  Course materials
Colin Evans, Lindi Coupland, Shastee Woodhoo or                 PC with internet access - course must be
Shenan Chandler.                                                delivered in an IT training room or a
                                                                Learning resource Centre.

                                                                KSF Core Dimensions
                                                                n   Personal and People Development
                                                                n   Service Improvement.

                                                                Course Duration
                                                                1/2 day.

                                                                Available
                                                                Monthly.

                                                                Location
                                                                IT training rooms
                                                                Learning resource Centres.

Course booking
Please send course bookings to:
e-LearningHelp@slam.nhs.uk

For enquiries please contact:
Tel: 0203 228 6510




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

e-Learning Basics

Course aims                                                     Target groups
To provide knowledge and skills to start producing              Staff who want to produce a piece of e-Learning
e-Learning solutions for a training or development need.        to meet a training or development need.
                                                                Staff who need to develop the skills required
Course Objectives                                               to design and author e-Learning.
n   Course provides an introduction to the instructional
    design process and basic knowledge, together                Training methods employed
    with the practical skills needed to produce                 on the course
    an e-Learning course or online instruction                  Pre-course assessment/Theory and
    using an authoring tool (Lectora)                           discussion/Tutor-led session with software
n   Know about planning and implementing                        and templates/hands on practical workshop
    instructional design                                        with demonstration, advice and guidance
n   Be able to start producing effective online learning        Q and A’s/individual project work/on-going
    or instruction, using an authoring tool.                    assessment of delegates competence/handouts.

Trainer’s name                                                  Course materials
Colin Evans or Lindi Coupland                                   PC - course must be delivered in an IT
                                                                training room or a Learning resource Centre.

                                                                KSF Core Dimensions
                                                                n   Personal and People Development
                                                                n   Service Improvement.

                                                                Course Duration
                                                                1/2 day.

                                                                Available
                                                                Monthly.

                                                                Location
                                                                IT training rooms
                                                                Learning resource Centres.




Course booking
Please send course bookings to:
e-LearningHelp@slam.nhs.uk

For enquiries please contact:
Tel: 0203 228 6510




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

Keyboarding Skills

Course aims                                                     Target groups
To equip staff with typing skills that enable them to           For all members of staff.
improve their typing speed and accuracy.
                                                                Pre-requisites of course
Course information                                              Applicants must have a SLaM network
                                                                account and a basic knowledge of computers.
This course is aimed at staff who need to improve
their typing skills.                                            Training methods employed
Learners work at individual workstations, and the               on the course
programme is delivered at a pace that enables                   Tutor lead. Instruction and demonstration.
learners to absorb skills and knowledge and                     Practical use of a computer. Group work,
consolidate their learning. A certificate will be given         exercises and computer-based
to learners who successfully complete the course.               training programme.

Course objectives                                               Course materials and equipment
n   Know about workstation health and safety                    Handouts and computer-based programme -
n   Understand the importance of correct posture                “Mavis Beacon”.
n   Learn to type with the correct finger positions             Follow-up work if applicable
n   Improve typing speed
                                                                Learners will need to practice and consolidate
n   Improve spelling accuracy
                                                                their keyboard skills in the workplace in order to
n   Develop confidence with the keyboard.
                                                                become more proficient. The Learning Centre
                                                                computers are available most days for
Trainer’s name
                                                                self-motivated learners to practice.
Shastee Woodhoo - Cert. Ed, TONIC.
                                                                Assessment details
Additional information                                          Continuous assessment throughout course.
If learners have specific learning support needs e.g.           Consolidation exercises and feedback given
disability, dyslexia, language needs etc. please discuss        during class time. Typing speed and
these with the course tutor when applying.                      accuracy readings.

                                                                KSF Core Dimensions
                                                                n   Personal and People Development
                                                                n   Communication
                                                                n   Health, safety and security.

                                                                Course Duration
                                                                2 x half days.
Course booking
                                                                Available
Please send course bookings to:
                                                                To be confirmed.
training_bookings@slam.nhs.uk
                                                                Location
For enquiries please contact:                                   Southwark Training Centre
Southwark Training Centre                                       Bethlem Community Centre
Tel: 020 3228 2518/2604/2605                                    Lambeth Training Centre.




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

Outlook E-mail

Course aims                                                   Target groups
To equip staff with basic email skills.                       For all members of staff who need to use email.

Course information                                            Pre-requisites of course
This course is designed for staff who have never              Mouse and keyboard skills. Applicants must have
used MS Outlook, or those who need to know the                a SLaM network account and an email account.
basics of email, including working with attachments           If in doubt - contact the tutor for more
and using email to organise their work safely and             information.
professionally. Applicants with prior experience of
Outlook are advised to discuss course suitability             Training methods employed
with tutor when applying.                                     on the course
A certificate will be given to learners who                   Practical skills and tutor demonstration, QandA,
successfully complete the course.                             group work and consolidation exercises.

Course objectives                                             Course materials and equipment
n   Know what email is and how to use it safely               Handbook and consolidation exercises.
n   Manage email effectively
n   Operate Outlook                                           Follow-up work if applicable
n   Send, receive, forward and reply to email messages
                                                              Learners will need to practice and consolidate
n   Create and work with email folders
                                                              their IT skills in the workplace in order to
n   Move, delete print and recover messages
                                                              become more confident.
n   Manage attachments.

                                                              Assessment details
Trainer’s name
                                                              Continuous assessment throughout course.
Shastee Woodhoo - Cert. Ed, TONIC
                                                              Consolidation exercises with feedback given
                                                              during class time.
Additional information
If learners have specific learning support needs              KSF Core Dimensions
e.g. disability, dyslexia, language needs etc. please
                                                              n   Personal and People Development
discuss these with the course tutor when applying.
                                                              n   Communication
                                                              n   Health, safety and security.

                                                              Course Duration
                                                              Half day.

Course booking                                                Available
Please send course bookings to:                               4 courses per year.
training_bookings@slam.nhs.uk
                                                              Location
For enquiries please contact:                                 Southwark Training Centre
Southwark Training Centre                                     Bethlem Community Centre
Tel: 020 3228 2518/2604/2605                                  Lambeth Training Centre.




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

NHS Health Unit
Course aims                                                   Target groups
To provide the skills and knowledge required to use           All members of staff who use a Health
health information systems (HIS).                             Information System.
                                                              If learners have specific learning support
Course information                                            needs e.g. disability, dyslexia, language
NHS HEALTH (NHS e-Learning for Health Information             needs etc. please discuss these with the
Systems) covers all of the key areas users need to be         course tutor when applying.
aware of before they begin work on a Health
Information System (HIS). After completing a scenario         Training methods employed
based pre-Learning assessment, a learning plan is cre-        on the course
ated
                                                              e-Learning materials online or via the
for the Candidate, taking them through the relevant
                                                              NHS Health manual ‘Blended’ tutor-led
tutorials within the module to improve their knowledge
                                                              classes include demonstration and
and skills. A level 1 certificate will be awarded to
                                                              learning support.
candidates who successfully complete and pass the
final assessment.
                                                              Course materials
                                                              e-Learning materials online or via the
Course objectives
                                                              NHS Health manual.
The key learning outcomes are:
n Basic concepts - to define the term ‘Health
                                                              Assessment details
  Information System’ (HIS) and know about the
                                                              Online assessment to be completed;
  functions, benefits and constraints of a HIS
n Due care - to understand the responsibility for the
                                                              pass mark is 75%.
  information you access and use in the workplace.            Level 1 Certificate awarded by British
  Know about the law as it applies to confidentiality         Computer Society (BCS).
  and the Caldicott principles, and some of the practical
  measures you can use to keep information secure             KSF Core Dimensions
n User skills - to demonstrate some of the common             n   Communication
  skills that are required for working with Health            n   Personal and People Development
  Information Systems. Understand the importance of           n   Health, Safety and Security
  working with the correct record and be able to input        n   Quality.
  and save information safely
n Policy and procedure - to understand the common             Course Duration
  aspects of policy and procedure relating to Health
                                                              Flexible duration.
  information Systems. Know the importance of
  maintaining the audit trail and understand when it
                                                              Available
  is and is not appropriate to amend data or
                                                              As required.
  create records.

Trainer’s name                                                Location
                                                              Web-Based.
Shenan Chandler

Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk




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Schedule and Information for Tier 3 Training - Occupational Knowledge and Skills

eCruncher

Course aims - New Course                                       Target groups
To enable participants to brush up and consolidate             All members of staff who want/need to
personal numeracy skills at Level 1 and/or 2, and              develop their numeracy skills.
gain the National Certificate in Adult Numeracy.               If learners have specific learning support
                                                               needs e.g. disability, dyslexia, language
Course Information                                             needs etc. please discuss these with the
eCruncher is an online learning programme for adult            course tutor when applying.
numeracy; it provides learning resources mapped to
the syllabus for level 1 and 2.                                Training methods employed
The programme is on a ‘roll-on, roll-off’ basis, where         on the course
learners can join at any time and work at their own pace.      Learning materials online ‘Blended’ tutor-led
‘Portal’ is a way of maximizing the learning experience        classes include demonstration and learning
with tutor-supported sessions in the Learning Centre;          support with consolidation exercises online.
learners commit to up to 12 fortnightly sessions.
                                                               Course materials
At your first session you will be given your login details
and instructions on how to use the course and the              Web-based learning materials.
discussion boards and forums. There is a pre-assessment
section to give you a recommended level to work at,            Assessment details
and you will have the opportunity to discuss your              On successful completion of the course, learners
individual aims.                                               have the option to sit for an OCR Certificate in
Learners will be able to work at their own pace, either        Adult Numeracy at Level 1 or 2.
at home or at work. Completion leads to an accredited          OCR is the Oxford, Cambridge and RSA Clait
certificate in Adult Numeracy at Level 1 or 2.                 examination board.
                                                               The certificate is obtained by taking a
Course objectives                                              ‘National Test’ – either online or a
n   Check your skills with a pre-assessment,                   paper-based format.
    and find out your skills level
n   Work on your skills using online resources                 KSF Core Dimensions
    consolidate your skills with online exercises              n   Personal and People Development.
n   Practice taking a test with a past test paper
    at Levels I and/or 2                                       Course Duration
n   Prepare yourself for the qualification
                                                               Up to 12 supported sessions per course
n   Take the test or final assessment for an
                                                               Online version has a flexible duration.
    Adult Numeracy certificate.

                                                               Available
Trainer’s name
                                                               Ongoing throughout the year.
Colin Evans

                                                               Location
                                                               Lambeth Training Centre.
Course booking
Please send course bookings to:
training_bookings@slam.nhs.uk




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Library Services Section

More information about this section can be found in the
Monthly Bulletin, from Library Services at Reay House,
Lambeth Hospital and on the Library Intranet Site.
Library Services Section
Guide to Reay House Library, 108 Landor Road.


Website
The library intranet site is at
http://sites.intranet.slam.nhs.uk/library/default.aspx

Joining
You will need to join before we will allow you to borrow books or before we will get inter library loans
for you. All you need to do is come in person with some identification. Kings or South Bank Students can
join while on placement.

Opening Hours
We are open from 09.00-17.00hrs Monday - Friday.
We are closed on Saturday and Sunday.

Book Loans
If you are a bank member of staff you can get only four books out, otherwise you can have ten.
You can have these for one month before renewing them. Students may borrow two books.

Journals
The library currently subscribes to around 110 journals; we concentrate on mental health and community
nursing. We have almost all of the standard nursing and mental health medical journals, three OT journals,
and the basic material for social care. These are for reference only, we do have a photocopier in the library
and it costs 5p per sheet. A list of year 2008 current titles is available, as is also a complete list of
our holdings.

Photocopying
The library has a self service black and white photocopier. All photocopying carried out within the library,
whether self service or supplied by the library, is chargeable, but we will waive this if you are photocopying
for the ward or clinical purposes.

Inter-Library Loan / Document Supply
Although our own holdings are extensive, we also have wide access to other collections of books and
journals via the inter-library loan. We aim to obtain requested items within two calendar weeks.
A document request form needs to be completed for each request to comply with copyright
legislation. These are available from the library, or in online versions on the intranet and websites.




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Library Services Section
Guide to Reay House Library, 108 Landor Road.


Literature Search facilities
We have seven PC’s with access to the internet. It is also possible to place literature search requests with
the library if do-it-yourself searching is inconvenient or you are unsure of your search skills. Library staff are
available to help with searches and also provide one-to-one training (by appointment) for readers who are
unfamiliar with the systems.

World Wide Web
Access is offered to readers free of charge. We have user guides to all of the major databases that the NHS
uses; you can pick these up in person or we can e-mail you an electronic copy.

Resources bought by the NHS and SLaM
The NHS has paid for a wide range of different databases, all searched through the same search engine
(called Search 2). These databases include the BNI, Medline, Embase, PsycInfo and the HMIC
management database.
You will need an Athens username and password to access the majority of these resources. You can get
an Athens username and password by self registering at www.athens.nhs.uk
The libraries that support SLaM supply training to use this search engine, and others. Other databases we
have access to include SCIE (for social care), Eric (for education), Drugscope and the British library
journal catalogue.
The NHS has bought a large collection of online journals, these are accessible using the Athens login.
Reay House library has also bought electronic journals, these are accessible using a variety of different
methods. The library intranet site has guides to these and other databases.
We enable access to the Cochrane database, Clinical evidence and other condensed evidence - based
materiel. The National Library for Health has a specialist collection for mental health professionals
www.library.nhs.uk/mentalhealth
There is an online catalogue for the Reay House library holdings at
http://selh.sirsi.ltd.uk/uhtbin/webcat Bethlem’s and the IoP’s are at
http://library.kcl.ac.uk/ALEPH/-/start/kings

You can use the library services to support your KSF.
You can           Find evidence to support practice
                  Find information to support CPD
                  Find information that helps you with long and short taught courses
                  Find information to help commissioning and auditing services
                  Find up to date information to challenge and change what SLaM do.




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Library Services Section
Other Libraries accessible to SLaM:


Library                               Croydon Primary Care Library
Mayday University Hospital            12-18 Lennard Rd
530 London Rd,                        Croydon CR9 2RS
Croydon CR7 7YE                       Tel: 020 8274 6313/6314
Tel: 020 8401 3197                    Fax: 020 8666 0495
                                      jennifer.williams@croydonpct.nhs.uk
Institute of Psychiatry Library
De Crespigny Park                     Heath First Library
Denmark Hill                          Mary Sheridan House
www.iop.kcl.ac.uk/library             15 St Thomas Street
spylsol@iop.kcl.ac.uk                 London, SE1 9RY
                                      Tel: 020 7188 2862
Bethlem Library                       www.healthfirst.nhs.uk
Bishopsgate Training Centre
Bethlem Royal Hospital                Reay House Library
BR3 3BX                               Reay House
Tel: 020 3228 4817                    108 Landor Rd
john.r.gale@kcl.ac.uk                 SW9 9NT
                                      Tel: 020 3228 6336
Library/Education Centre              paul.harrington@slam.nhs.uk
Lewisham Hospital
Lewisham High Street                  Halley Stuart Library
London SE13 6LH                       St Christopher’s Hospice
Tel: 020 8333 3000 ext 6454           51-59 Lawrie Park Rd
www.library@uhl.nhs.uk                London SE26 6DZ
                                      Tel: 020 8778 9252
Information Services Centre           denise.stchris.ftech.co.uk
Weston education Centre
King’s College London                 Information Services Centre
Denmark Hill                          King’s College London
London                                Guy’s Campus
SE5 9PJ                               New Hunt’s House
Tel: 020 7848 5541                    Guy’s Hospital
                                      London SE1 9RT
Information Services Centre           Tel: 020 7848 6600
Sherrington Building
King’s College London                 Knowledge and Information Centre
St Thomas’ s Hospital                 Ground Floor, North Wing
Lambeth Palace Rd                     St Thomas’s Hospital
London SE1 7EH                        Lambeth Palace Rd
020 7188 3740                         London SE 1 7EH
                                      020 7188 3416
                                      www.kic.gstt.nhs.uk



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Education and Training Services Section

More information about this section can be found in the
Monthly Bulletin, from Library Services at Reay House,
Lambeth Hospital and on the Library Intranet Site.
Education and Training Services Section
Trust Training Centres and Learning Resource Centres (LRC)


Southwark Training Centre and LRC
Maudsley Hospital
Denmark Hill
London SE5 8AZ
Tel: 020 3228 2604/2605/2518
Tel: 020 3228 2812/2996 LRC

By train To Denmark Hill from Victoria, Blackfriars and Elephant and Castle.
By Tube The nearest stations are Oval and Elephant and Castle. Buses run from here towards
        Maudsley hospital.
By Bus    The inter-hospital bus runs between Maudsley and Bethlem - you must show staff ID.
          Local Buses 40, 42, 68, 176, 185, 468, 484, 12, 35, 36, 45, 171, 345, 436 (Camberwell Green).
By Car    Parking is available for disabled drivers. These spaces need to be booked in advance
          with Southwark training Centre.




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Education and Training Services Section
Trust Training Centres and Learning Resource Centres (LRC)


Croydon Training Centre and LRC
Bishopsgate Centre
Bethlem Royal Hospital
Monks Orchard Road
Beckenham BR3 3BX
Tel: 020 3228 4864/4865
Croydon Training Centre Tel: 020 3228 4866/4868
Fax for both centres: 020 3228 4869

By train From Charing X, Waterloo East or London Bridge to Eden Park (10-15 minutes from Bethlem)
         Victoria and London Bridge run fast trains to East Croydon where there is a taxi rank and
         several buses available.
By Bus   The inter-hospital bus runs between Maudsley and Bethlem - you must show staff ID.
         From Croydon Numbers: 194, 119, 198, 358 and 367 From Bromley Numbers: 119, 367, 358.




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Education and Training Services Section
Trust Training Centres and Learning Resource Centres (LRC)


Lambeth Training Centre and LRC
Lambeth Hospital
108 Landor Road
London
SW9 9NI
Tel: 020 3228 4864/4865
Croydon Training Centre Tel: 020 3228 4866/4868 LRC
Fax for both centres: 020 3228 4869

By train To Brixton or Clapham High street.
By Tube The site is approximately 5-10 minutes walk from three underground stations:
        Stockwell - Northern/Victoria line, Brixton - Victoria line and Clapham North - Northern Line
        (this is the nearest tube).
By Bus    P4, P5, 2, 3, 159, 109, 68, 118, 133, 322, 355 all locally.
By Car    There are no parking spaces available at Lambeth Hospital.




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Education and Training Department Roles and Responsibilities
Hilary McCallion                               Maggie Lindsey
Director of Nursing and Education              Learning and Development Advisor for SUITE
hilary.mccallion@slam.nhs.uk                   maggie.lindsey@slam.nhs.uk
020 3228 2500                                  020 228 3723

Carolyn Green                                  Angela Mitchell
Deputy Director of Education and Training      Learning and Development Advisor for SUITE
carolyn.green@slam.nhs.uk                      angela.mitchell@slam.nhs.uk
020 3228 2343                                  020 3228 3722

Jacquie Pryke                                  Lindi Coupland
Assistant Director of Education and Training   e-Learning Programme Lead
jackie.pryke@slam.nhs.uk                       lindi.coupland@slam.nhs.uk
020 3228 3768                                  020 3228 4331

Rachel Perera                                  Shenan Chandler
Education Commissioning                        e-Learning Advisor
and Development Manager                        shenan.chandler@slam.nhs.uk
rachel.perera@slam.nhs.uk                      020 3228 6554
020 3228 2595
                                               Shastee Woodhoo
Jim Ellis
                                               e-Learning Advisor
SUITE Manager
                                               shastee.woodhoo@slam.nhs.uk
jim.ellis@slam.nhs.uk
                                               020 3228 4866
020 3228 2524
                                               Colin Evans
Jacques Ramsey
                                               e-Learning Developer
Business and Administration Services Manager
                                               colin.evans@slam.nhs.uk
jacques.ramsey@slam.nhs.uk
                                               020 3228 6586
020 3228 2447
                                               Paul Harrington
Esther Craddock
                                               Library Manager
Learning and Development Advisor
                                               paul.harrington@slam.nhs.uk
esther.craddock@slam.nhs.uk
                                               020 3228 6336
020 3228 4574
                                               James Pathan
David Gray
                                               Senior Administrator
Learning and Development Advisor
                                               james.pathan@slam.nhs.uk
david.gray@slam.nhs.uk
                                               020 3228 2605
020 3228 3822

Bernard Moynihan                               Sheila Watson
Learning and Development Advisor for PSTS      Library Assistant/LTC Receptionist
bernard.moynihan@slam.nhs.uk                   sheila.watson@slam.nhs.uk
020 3228 8475                                  020 3228 6336

Brian Hanna                                    Zapharina Johnson
Learning and Development Advisor for PSTS      Suite Co-ordinator
brian.hanna@slam.nhs.uk                        zapharina.johnson@slam.nhs.uk
020 3228 8475                                  020 3228 3235




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Education and Training Department Roles and Responsibilities
Chelsea St.Pierre
SUITE Support Worker
Chelsea.st.pierre@slam.nhs.uk
020 3228 3311

Eva Dullard
Training Administrator
eva.dullard@slam.nhs.uk
020 3228 2518

Salvatore Vezza
Training Administrator
salvatore.vessa@slam.nhs.uk
020 3228 2604

Leigh Evans
STC Receptionist/Administrator
leigh.evans@slam.nhs.uk
020 3228 2605

Karen Buckland
CTC Receptionist/Administrator
karen.buckland@slam.nhs.uk
020 3228 4864

Demelza Flynn
CTC Receptionist/Administrator
demelza.flynn@slam.nhs.uk
020 3228 4864

Barbara Brenson
CTC Receptionist/Administrator
barbara.brenson@slam.nhs.uk
020 3228 4865




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Alphabetical Course Index
Alphabetical Course Index
                                                 Page                                                Page
A                                                        I
A Taste of SUITE                                  98     Immediate Life Support                          40
                                                         Infection Control                               54
B                                                        Introduction to Risk Management
Basic Life Support                                39     for Team Leaders                                 45
Being Involved in Our Own Care (SUITE)            99     e-Learning Support sessions                     109
                                                         Introduction to Safeguarding Children            42
C
                                                         Introduction to User Involvement
Care Programme Approach                                  in Training (INUIT)                             100
- Making CPA More Meaningful                      85
Clinical Risk Refresher                           66     J
Clinical Risk Workshop                            58     Joint Investment Framework (JiF Projects)       73
Clinical Supervision - Enabling trust policy      95
Corporate Induction                               32     K
Control Of Asbestos Employees and Managers        56     Keyboarding Skills                              111
CPA Team Training                                 86     KSF Appraiser Training                           87

D                                                        L
Data Protection, Confidentiality and Security     60     Life Planning                                   101
Diversity e-Learning “Same Difference”            89
Diversity Matters                                 90
                                                         M
Diversity Team Training                           91     Medication Management - for non-nursing staff   83
Dual Diagnosis                                    84     Moving and Handling Awareness
                                                         (Patients and Loads)                             35
E                                                        Mental Health Act Training                       61
eCruncher                                        114     Multi-media for on-line Learning                107
e-Learning Basics                                110
                                                         N
F                                                        NHS Health Unit                                 113
Fire Safety Awareness                             33     NHS Elite for Classroom Beginners               105
Fire Warden Training                              34     NHS Elite with Flexible Times                   106
First Aid Appointed Person                        36     Nutritional Risk e-Learning Course               71
First Aid at Work                                 37
First Aid at Work - Refresher                     38
                                                         O
Foundation Food Safety                            55     Open Learning Opportunities                     103
Freedom of Information Act                        88     Outlook E-mail                                  112
                                                         Joint Investment Framework (JiF Projects)        73
G                                                        Mental capacity Act and
Gender Matters                                           Deprivation of Liberties Safeguards             65
and Anti-Discriminatory Practice                  94     Overview of Trust Medicines
                                                         Management Policy                               81
H
Health and Safety Awareness for
Employers in a Management role                    51
Health and Safety Risk Assessment for Assesors    52
Health and Safety for Managers
and Health and Safety Leads                       53




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Alphabetical Course Index
                                               Page
P
People Handling and
Risk Management for MHOA                        67
PSTS Team Work course (5 Day)                   46
PSTS Refresher (3 Day)                          47
PSTS Disengagement Course (1day)                48
PSTS Awareness Course (1/2 day)                 49

R
Recruitment and Selection                       59

S
Safeguarding Children Core Day (Level 2)        43
Safeguarding Children Core Day
for CAMHS (Level 2)                             44
Safeguarding Children - Keeping children
in mind when working with parents with
mental illness (Level 3)                        68
Structured Investigation                        80

T
Team Leaders Tackling Harassment and Bullying 93
Team Leaders promoting Equality and Diversity  92
Time and Self Management                      102

U
Understanding Medicines Commonly
used in Mental Health                           82
SUITE - Using Our Experience                    97

W
Working with People who have
Learning Disabilities in Adult Mental Health    78




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Your Feedback and Suggestions Opportunity
The Education and Training Department values your feedback and Suggestions.
We have attached this evaluation form for you to complete and send back to the
address below (you may photocopy this page).
Please feel free to add additional comments and attach them to this form.
Thank you.

1. Where did you pick up a copy of this training brochure?




2. Have you used a paper or electronic version of the brochure?

   (please circle)       Paper copy       Electronic copy




3. How user friendly was the brochure?




4. How easy was it to navigate the information in this brochure?




5. How helpful did you find the course layout?




6. How effective was the brochure in helping you identify your mandatory training needs?




7. Was there any course information not included that you would have found helpful?




Please return to:
Jacquie Pryke, Assistant Director of Education and Training,
Southwark Training Centre, Maudsley Hospital, Denmark Hill, London SE5 8AZ




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Training Application Booking System




   Step 1                                 Applicants download form
                                         from intranet using link and              Incomplete application forms
   E-mail received from                                                                will not be processed.
                                        complete details/dates and line
   applicant with                         manager name and attach                 They will be returned, marked
   application form                         to e-mail and send to                  as ‘incomplete application’
   attached                                  ‘training bookings’.




   Step 2                                   This is accepted as default
                                           consent from the manager.
   Admin staff will book
                                          They will have a set period of
   a place on the OLM                   time in order to respond if they
   system as ‘confirmed’                 do not authorise the training.
                                        The e-mail sent to the manager
                                        includes the following wording:
                                                                                   Budget code is automatically
                                         “This e-mail is notification of            generated on OLM system
                                        your authorisation - if you are
                                       unwilling for your staff member
                                       to attend the training, you must
                                       e-mail ‘training bookings’ within
                                         5 days as non-attendance of
                                         training results in a charge to
   Step 3                                        your budget”
   Admin staff will send
   an e-mail to both
   applicant and manager
   to confirm booking




* External application submissions (social workers and Honorary contracts) will require a request for a
  budget code from the line manager.




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Front Cover image kindly supplied by:
Artist: Raymond Anderson
Title: ‘Interior with round table’, pencil on board 2007.




South London and Maudsley NHS Foundation Trust
Education and Training
Southwark Training Centre
Denmark Hill
London
SE5 8AZ

To fax the Education and Training Department,
use this number: 0207 252 5281

T.   0203 228 2585
F.   0207 252 5281
E.   training_bookings@slam.nhs.uk
W.   www.slam.nhs.uk

								
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