State of Michigan
Department of Labor &
Workers affected by Hurricane Katrina can apply
for unemployment benefits by phone from Michigan
UNEMPLOYMENT Alabama, Louisiana and Mississippi open phone lines to accept jobless claims
Workers from Alabama, Louisiana and Mississippi, who are unemployed because of
JENNIFER M. GRANHOLM, Governor
State of Michigan Hurricane Katrina and are now in Michigan, can call their home states directly to
DAVID C. HOLLISTER, Director apply for unemployment benefits.
Department of Labor &
DAVID A. PLAWECKI, Deputy Director Those seeking help with their claims for state unemployment benefits and/or federal
Department of Labor &
Economic Growth Disaster Unemployment Assistance can call their home state’s toll-free
SHARON M. BOMMARITO, Director unemployment claims number listed below:
Unemployment Insurance Agency
Toll-free telephone number: 1-866-234-5382
Hours of operation: 7:00 a.m. to 5:00 p.m., Central time
Monday through Friday
Alabama residents or those filing Interstate claims against the State of Alabama can
call the toll-free phone to reach one of the state’s call centers and to apply for state
unemployment benefits and to provide the necessary information for federal Disaster
Toll-free telephone number: 1-888-844-3577
Hours of service: 7:00 a.m. to 7:00 p.m., Central time
Sunday through Saturday
Mississippi residents can call the toll-free number to file their unemployment claim.
Toll-free telephone number: 1-800-818-7811
Hours of service: 3:00 p.m. to 7:00 p.m., Central time
Monday through Friday
This toll-free telephone number is ONLY for those who are filing a claim for
unemployment benefits as a direct result of Hurricane Katrina. All other Louisiana
workers will still have the two current numbers for seeking help with their
unemployment claims – 1-866-783-5567 and 1-800-LAHELPU.
U.S. DEPT. OF LABOR OPENS TOLL-FREE NUMBER
The U.S. Department of Labor has also established a toll-free telephone number for
those affected by Hurricane Katrina. Individuals can call the number for information
about filing for state unemployment benefits and federal Disaster Unemployment
Assistance. The USDOL toll-free number will refer callers to the proper toll-free
number they need to call to file their unemployment claims.
USDOL toll-free number: 1-866-4-USA-DOL
Fact Sheet #115
CADILLAC PLACE 3024 WEST GRAND BOULEVARD DETROIT, MICHIGAN 48202
IF YOU CAN’T GET THROUGH….
If you cannot get through when dialing the toll-free number for your home state’s unemployment
insurance program, then please call Michigan’s Unemployment Insurance Agency (UIA).
Michigan’s toll-free telephone number: 1-866-500-0017
Hours of service: 8:00 a.m. to 4:30 p.m., Eastern time
Monday through Friday
Michigan’s UIA staff will take all the information needed to file your unemployment claim and
then electronically forward that information to your home state. Your home state will then
determine if you qualify and are eligible for state unemployment benefits and Disaster
Michigan Department of Labor & Economic Growth
Unemployment Insurance Agency
Authority: UIA Director; Quantity: 1,000
Cost: $14 (1.4¢/copy). Paid for with federal funds.
DLEG is an Equal Opportunity Employer and complies with the Americans with Disabilities Act. For more EO information, call DLEG’s EO office at 313/456-
2461. TTY services are available at 1-866-366-0004. Visit our website at www.michigan.gov/uia
Updated September 7, 2005
Disaster Unemployment Assistance: How Families Can Access the Program After
By: National Employment Law Project
1. What is Disaster Unemployment Assistance?
Disaster Unemployment Assistance (DUA), also referred to as Disaster Relief and Emergency
Assistance, is a federal program that provides temporary financial assistance to individuals
unemployed as result of a major disaster declared by the President.
As of September 2, 2005, a federal disaster was declared due to Hurricane Katrina in selected
counties located in Alabama (declared August 28th), Mississippi (declared August 29th),
Louisiana (declared August 29th), and Florida (declared August 28th). For a current list of the
states and counties and the official dates when the disaster was declared, see FEMA’s website
2. What are the basic eligibility requirements for DUA?
There are two major requirements for an individual to qualify for DUA: 1) the individual must
be out of work as a “direct result” of a major disaster; and 2) the individual does not qualify for
regular unemployment insurance (UI) from any state. Once found to be eligible for DUA,
workers must actively look for work and accept suitable work offered them, not unlike UI
recipients. In addition, the individual must show that for every week he or she is collecting
DUA, his or her unemployment continues to be the direct result of the disaster, not other factors.
3. How much are DUA benefit payments?
Like UI benefits, DUA benefits are paid in weekly checks, once an application is completed,
filed and processed. DUA recipients receive the same weekly benefits that they would have been
entitled to had they qualified for UI in the state where they were employed. However, at a
minimum, DUA benefits cannot be less than one-half of the state’s average weekly UI benefits
(minimum state amounts listed below). The DUA benefits for part-time workers are pro-rated
based on the hours they worked as a percent of a 40-hour work week. Note that DUA benefits
are reduced by any other wage-loss compensation, including private insurance, Supplemental
Unemployment Benefits, worker’s compensation, and a pro-rated amount of a retirement pension
Minimum Weekly DUA Benefits
Alabama Florida Louisiana Mississippi
$90 $113 $97 $85.50
4. How long will an individual’s DUA benefits last?
The maximum duration of DUA benefits is 26 weeks. However, an individual’s benefits cannot
extend beyond the period when the disaster officially ends, which is about six months from the
date the federal disaster was declared (that is, late February, in the case of the Hurricane Katrina
disaster declared in Alabama, Mississippi, Louisiana and Florida). In addition, the DUA benefits
cannot extend beyond when the recipient returns to work or self-employment or beyond the
period when the individual’s unemployment is no longer directly related to the disaster.
5. What are some major examples of individuals who can collect DUA?
Those who may be eligible for DUA (and typically could not get regular state UI benefits)
• Self-employed individuals who lost their businesses or suffered a substantial interruption of
activities as a direct result of a major disaster;
• Unemployed individuals who have become the breadwinner or major supporter of their
households due to the death of the head of their household directly related to the disaster;
• Individuals unemployed as a result of an injury caused as a direct result of a disaster;
• Individuals who cannot reach their employment as a result of the disaster;
• Individuals who were scheduled to start work but became unemployed because they no longer
have a job as a direct result of a disaster.
6. Are workers who run out of regular unemployment insurance eligible to receive DUA?
No, not if the individual was laid off before the disaster, which means that their unemployment
was not originally caused by the disaster according to the federal law. However, if the
individual’s unemployment was originally caused by the disaster and his or her regular state
unemployment runs out before the disaster period ends, then the individual may qualify for DUA.
This is especially important in several Hurricane Katrina states where regular UI benefits often
end before the standard 26 weeks, depending on the individual’s income and work history. For
example, the minimum duration of regular state unemployment benefits in Alabama is 15 weeks,
13 weeks in Mississippi, and 21 weeks in Louisiana. Note that the individual’s DUA benefits
will always expire when the disaster period official ends.
7. Are workers who did not work in the disaster area also eligible for DUA if their
unemployment was still directly caused by the disaster?
There are very limited situations where workers outside the disaster area can qualify for DUA if
they were laid off due to their employer’s loss of substantial revenue from contracts with
businesses located in the disaster area. However, according to federal regulations adopted after
the September 11th attacks, the employer or self-employed individual must have received at least
a “majority of its revenue or income from an entity that was either damaged or destroyed in the
disaster.” In addition, the individual must continually establish that their unemployment remains
directly related to the major disaster.
8. What steps should an individual take to apply for DUA?
To qualify for DUA, individuals must apply no later than 30 days after the disaster was officially
declared (see above for the exact dates when Hurricane Katrina was declared a disaster in
Alabama, Mississippi, Louisiana and Florida). Late applications can be accepted, but only if
“good cause” is shown for the late filing. However, under no circumstances can DUA
applications be accepted after the disaster period ends. Individuals who filed for DUA after
exhausting their regular state UI will be considered to have “good cause” for filing beyond the
In addition, the DUA application requires proof of employment and earnings, as well as a Social
Security Number. The proof of employment is due no more than 21 days after the filing of the
application. For self-employed applicants, copies of tax returns are required as proof of income
and self-employment. If verification of employment or other documents requested as part of the
DUA application are not available, a sworn statement including other forms of verification can
be submitted. Interim DUA payments can take place while the necessary documentation is
gathered. However, the failure to submit required documentation after the 21-day deadline may
result in a benefit overpayment which can be recovered from the individual.
9. Where can an individual apply for DUA?
Each state may process DUA somewhat differently. Most states will process applications by
telephone, as part of their automated telephone claims taking process for regular state UI
benefits, and some state DUA applications may be processed via the Internet. If an individual is
having problems filing for DUA directly by telephone or other means with the state where the
disaster occurred, the individual can file an “interstate” claim in another state where he or she has
relocated. These are claims that are processed by another state, but otherwise still involve most of
the same rules that apply to workers applying for DUA in their home state.
For the latest information on how to file for DUA in states declared disaster areas as a result of
Hurricane Katrina and in neighboring states where evacuees are relocating, we recommend that
individuals and their advocates regularly check recent postings on the state’s Labor Department’s
website (which can be accessed via http://ows.doleta.gov/map.asp) and the U.S. Department of
Labor’s website listing states services available in response to Hurricane Katrina
Below is a listing of the DUA application contact numbers posted by several of the impacted
states. We caution, however, that some of these contact numbers may not always provide all the
necessary application information. Thus, we urge workers to regularly consult the state and
federal websites referenced above for current information.
Alabama: 1-800-361-4524 or 1-866-767-8103
Louisiana: 1-800-818-7811 or 1-866-783-5567 or 1-800-LAHELPU
The National Employment Law Project is a non-profit organization that advocates for
unemployed workers. The information provided with this fact sheet is based on the best
resources we have available on the DUA program. However, it should not be relied upon
as a source of official government information on the DUA program.