AutoAnalyst is the premier campaign management and lead tracking
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Telephone activity is a critical • Improve Lead Tracking AutoAnalyst is the
component to the success of auto 90% of customers who premier campaign
dealerships and their ability to meet visit dealerships without management and lead
sales goals each month. Dealerships buying are never contacted
again. AutoAnalyst helps tracking tool to help
need tools to track the telephone solve that problem.
dealerships capture a
responses of advertising campaigns - Accountability reports
and pricing/sales initiatives and powerful ROI.
AutoAnalyst is that tool. - Managers can quickly
analyze and understand
AutoAnalyst is a comprehensive call the performance of their
sales staff in response to
management and sales response tool customer inquiries
to help dealerships leverage their
marketing and advertising dollars. - View outbound calls
made versus inbound calls
received to measure the
• Spend Marketing Dollars performance of sales
Effectively agents
Mass media advertising rates per car - Make agents more
sold can easily exceed $500,
squeezing already thin dealer accountable for responding
margins. to customers to improve
customer service and sales
- The AutoAnalyst Campaign Easy to read reports for
Manager tracks the call response from • Maintain post-sale
business departmental billing and
advertisements and promotions using
DID/DNIS information sales accountability
Most dealers lose 80% of
- Associate DID/DNIS numbers with post sales business.
Providing service reminders
promotion mediums or vehicle help increase revenue.
promotions to analyze customer
response - AutoAnalyst tracks and There are over 20,000
reports on inbound and auto dealerships across
- Pinpoint high value geographic outbound calls from the
regions, effective advertising service department, the US and statistics
campaigns and popular models to monitoring the relationship show that the lifetime
efficiently allocate marketing dollars with customers who are value of each customer is
due for service or whose over $332,000!
vehicle has been serviced
and is ready for pick-up Managing long-term
- With this information, relationships with these
managers can set goals for customers is vital to
prompt customer response capture this revenue and
and communication for
service advisors and AutoAnalyst helps
technicians dealerships achieve this.
Sample AutoAnalyst campaign by vehicle
1865 NW 169th Place, Ste 210, Beaverton, OR 97006 | Phone: 503-439-9338
Web: www.triviumsys.com | Email: sales@triviumsys.com
AutoAnalyst provides auto AutoAnalyst
Avoid Phone Abuse
dealerships with a powerful set of Benefits
tools and reports that help • CallAlert! – Broadcast alerts,
managers understand delivered via email or pager to notify
• Measure & Manage
administrative call activity and managers
Campaign
campaign responses to increase the • User defined triggers such as Performance
accountability and efficiency of emergency calls, lengthy calls or
marketing, sales and service • Enhance Agent
fraudulent activity
departments. Accountability &
• Maintain a secure environment for Customer Service
•Increase Agent Call employees and customers while
Accountability • Understand Telecom
eliminating excessive telecom costs
Activity
•Accountability reports- Report Automation
• ROI – Quick and
•Understand how quickly prospect • Generate any report on a user- measurable
calls are returned definable schedule.
• Analyze the ratio of outbound calls • Deliver reports via email, print or
versus inbound calls to improve FTP to any number of recipients.
agent productivity Keep managers and sales agents
AutoAnalyst is a
Track Effectiveness of informed.
comprehensive call
Campaigns and Ad Spending Analyze Call Demographics tracking and
• Track the popularity of specific management solution for
• Track calls by area code to identify
advertisements and mediums any auto dealership.
high value regions
Increase the
• Understand regional response to • Understand customer base locations accountability of agents
promotions and campaigns to effectively run campaigns & and campaign response
promotions tracking capabilities to
• Spend marketing dollars in the
improve customer
most effective channels to boost Monitor Customer Touch Programs
service, drive revenues
ROI • Ensure that programs are
and boost ROI.
being actively implemented.
• Reap the benefits of a
long-term relationship for To schedule a demo of
the life of the vehicle by AutoAnalyst or for more
communicating critical information, please
service needs proactively. contact an account
manager at
• Programs such
877-439-9338 or email
as service
us at:
reminders and
sales@triviumsys.com
promotions.
Visit us on the web at:
www.triviumsys.com
Generate billing reports
with ease and
broadcast alerts
for increase security
1865 NW 169th Place, Ste 210, Beaverton, OR 97006 | Phone: 503-439-9338
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