AutoAnalyst is the premier campaign management and lead tracking

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AutoAnalyst is the premier campaign management and lead tracking Powered By Docstoc
					 Telephone activity is a critical           • Improve Lead Tracking                  AutoAnalyst is the
 component to the success of auto             90% of customers who                   premier campaign
 dealerships and their ability to meet        visit dealerships without              management and lead
 sales goals each month. Dealerships          buying are never contacted
                                              again. AutoAnalyst helps               tracking tool to help
 need tools to track the telephone            solve that problem.
                                                                                     dealerships capture a
 responses of advertising campaigns             - Accountability reports
 and pricing/sales initiatives and                                                   powerful ROI.
 AutoAnalyst is that tool.                      - Managers can quickly
                                              analyze and understand
 AutoAnalyst is a comprehensive call          the performance of their
                                              sales staff in response to
 management and sales response tool           customer inquiries
 to help dealerships leverage their
 marketing and advertising dollars.             - View outbound calls
                                              made versus inbound calls
                                              received to measure the
• Spend Marketing Dollars                     performance of sales
  Effectively                                 agents
  Mass media advertising rates per car          - Make agents more
  sold can easily exceed $500,
  squeezing already thin dealer               accountable for responding
  margins.                                    to customers to improve
                                              customer service and sales
  - The AutoAnalyst Campaign                                                              Easy to read reports for
 Manager tracks the call response from      • Maintain post-sale
                                             business                                     departmental billing and
 advertisements and promotions using
 DID/DNIS information                                                                     sales accountability
                                             Most dealers lose 80% of
   - Associate DID/DNIS numbers with         post sales business.
                                             Providing service reminders
 promotion mediums or vehicle                help increase revenue.
 promotions to analyze customer
 response                                       - AutoAnalyst tracks and             There are over 20,000
                                              reports on inbound and                 auto dealerships across
   - Pinpoint high value geographic           outbound calls from the
 regions, effective advertising               service department,                    the US and statistics
 campaigns and popular models to              monitoring the relationship            show that the lifetime
 efficiently allocate marketing dollars       with customers who are                 value of each customer is
                                              due for service or whose               over $332,000!
                                              vehicle has been serviced
                                              and is ready for pick-up               Managing long-term
                                                - With this information,             relationships with these
                                              managers can set goals for             customers is vital to
                                              prompt customer response               capture this revenue and
                                              and communication for
                                              service advisors and                   AutoAnalyst helps
                                              technicians                            dealerships achieve this.


                                          Sample AutoAnalyst campaign by vehicle


                           1865 NW 169th Place, Ste 210, Beaverton, OR 97006 | Phone: 503-439-9338


                          Web: www.triviumsys.com      |    Email: sales@triviumsys.com
AutoAnalyst provides auto                                                                 AutoAnalyst
                                      Avoid Phone Abuse
dealerships with a powerful set of                                                          Benefits
tools and reports that help           • CallAlert! – Broadcast alerts,
managers understand                   delivered via email or pager to notify
                                                                                     • Measure & Manage
administrative call activity and      managers
                                                                                      Campaign
campaign responses to increase the    • User defined triggers such as                 Performance
accountability and efficiency of      emergency calls, lengthy calls or
marketing, sales and service                                                         • Enhance Agent
                                      fraudulent activity
departments.                                                                          Accountability &
                                      • Maintain a secure environment for             Customer Service
•Increase Agent Call                  employees and customers while
Accountability                                                                       • Understand Telecom
                                      eliminating excessive telecom costs
                                                                                      Activity
•Accountability reports-              Report Automation
                                                                                     • ROI – Quick and
•Understand how quickly prospect      • Generate any report on a user-                measurable
calls are returned                    definable schedule.
• Analyze the ratio of outbound calls • Deliver reports via email, print or
versus inbound calls to improve       FTP to any number of recipients.
agent productivity                    Keep managers and sales agents
                                                                                     AutoAnalyst is a
Track Effectiveness of                informed.
                                                                                     comprehensive call
Campaigns and Ad Spending             Analyze Call Demographics                      tracking and
• Track the popularity of specific                                                   management solution for
                                      • Track calls by area code to identify
advertisements and mediums                                                           any auto dealership.
                                      high value regions
                                                                                     Increase the
• Understand regional response to     • Understand customer base locations           accountability of agents
promotions and campaigns              to effectively run campaigns &                 and campaign response
                                      promotions                                     tracking capabilities to
• Spend marketing dollars in the
                                                                                     improve customer
most effective channels to boost      Monitor Customer Touch Programs
                                                                                     service, drive revenues
ROI                                           • Ensure that programs are
                                                                                     and boost ROI.
                                              being actively implemented.
                                                • Reap the benefits of a
                                                long-term relationship for           To schedule a demo of
                                                the life of the vehicle by           AutoAnalyst or for more
                                                communicating critical               information, please
                                                service needs proactively.           contact an account
                                                                                     manager at
                                                          • Programs such
                                                                                     877-439-9338 or email
                                                          as service
                                                                                     us at:
                                                          reminders and
                                                                                     sales@triviumsys.com
                                                          promotions.
                                                                                     Visit us on the web at:
                                                                                     www.triviumsys.com
                                                          Generate billing reports
                                                          with ease and
                                                          broadcast alerts
                                                          for increase security




             1865 NW 169th Place, Ste 210, Beaverton, OR 97006 | Phone: 503-439-9338