Import Manager

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Import Manager Powered By Docstoc
					Drew Anderson604 Harmony LanePleasantville, CA 94588(925) 555-1234




Summary


Experienced business leader, strategist, and analyst. Expert in positioning
organizations for growth by gathering and interpreting information, identifying
improvement opportunities, and establishing policies and processes that drive
efficiency and quality. A team player, yet independent self-starter; committed to
the principles of "quality on a deadline." Acknowledged for capacity to inspire
elevated performances from teams, and develop strong, loyal relationships both up
and down the corporate ladder. International experiences augment inherent respect,
sensitivity, and understanding of cultural variances in a united corporate world.
Professional strengths include:


• Product Import & Export                • Multi-Channel Distributors
• Critical Problem Resolution            • Public Relations
• Exhibitions & Trade Shows              • Project Management
• Technical Presentations &              • Contract Negotiations
Documentation
• Strategic Alliances/Relationship       • Key Account Management
Building
• Market Penetration                     • Process Reengineering
Business Experience


Helix Corporation, New York, NY                                         2000 - Present
Import Manager
Multifaceted role administering and refining deadline-dependent order and delivery processes,
while simultaneously acting as a PR representative - promoting wines at wine fairs and
sommelier tastings, and offering technical fact sheets and cellar information to potential
clients. Regularly challenged to resolve complex export issues with customs authorities with
potential of impacting negatively on revenue generation.
Inhibited upon commencement by an antiquated in-house information system, immediately
identified need to improve the quality of available data and streamline reporting processes.
Personally created new Access database, flexible to meet both import and export needs, and
maintain full order and delivery tracking. Newly refined reporting function now produces
at-a-glance information, is error-free, and eliminates unproductive investigative research of
previous order histories.

Contributions • Actions • Results

• Sourced and contracted a new transport company and bonded warehouse, and transformed
unproductive processes slashing waiting times from order to delivery by 400%. Educated staff
on intricacies of international commerce, and reinforced the importance of dealing with
qualified transport companies offering critical alcohol guarantees to bypass product detention
at customs.
• Designed technical presentation material for over 30 import wines, and created image and
label library for imported wines.
• Revitalized service for delivering wine samples worldwide, negotiating favorable contract
terms with new transport courier.
• Reversed ad hoc approach to sample ordering by sales representatives to cellar; standardized
process that instantly boosted order fulfillment capabilities and sales representative
responsiveness.
• Reviewed and selected wine stock representations, prepared company stand, contracted
sommelier to conduct tastings, translated technical wine specifications to Spanish, and
welcomed invited distributors.
• Triumphed over competitors, winning a 2-year exclusive contract with highly sought-after
French winemaker. Pitched benefits of exclusivity contract in person traveling to France with
powerful multimedia presentation to augment communications. Successfully negotiated
percentage of marketing budget, and company contribution to stand costs at Wine Fair.
• Identified import legality issue concerning wine labeling from Chile supplier with potential to
confine wine stocks in customs for indefinite periods. Secured agreement of Chilean wine
company representatives to change export labels resulting in smooth and incident-free
transition of wine that slashed 2 weeks from expected delivery framework.
Reed and Associates, New York, NY                                        1997 - 2000
Client Relations Officer
Medium sized, family-owned importer and distributor with diversified and profitable product
range of barcode reader technology and software.

Recruited to coordinate US imports, resolve all customs issues impacting the smooth receipt
and distribution of orders, and relieve the company director of burdensome "fire fighting" tasks
during trade show symposia and fairs.

Contributions • Actions • Results

• Identified lack of follow-up on sales representatives' attendance at trade and technical fairs.
Argued convincing case for conducting "debriefing" sessions to review new innovations, and
devise strategies for future business directions.
• Reengineered supply chain process prompting better responses and faster deliveries.
Reversed historically slow method of waiting for firm orders from sales representatives, to a
proactive "probable order list". Contacted sales personnel, extracted information on expected
sales and ordered appropriate stock levels in readiness for firm order. New process virtually
eliminated unnecessary delays in waiting for stock, and assured speedier service and customer
satisfaction.
• Personally negotiated contracts, leveraging favorable terms and concessions from suppliers.


Manning Corporation, New York, NY                                        1991 - 1997
Economist, Wine Promotion Board
A new graduate upon commencement, quickly transitioned to areas of greater complexity and
accountability as knowledge underwent rapid learning curve. Initially visiting farmers at
agencies throughout the state, the role progressed through administrative research and later,
leading special projects designed to promote awareness of Australia's agricultural products to
international markets.

Contributions • Actions • Results

• Conducted wine studies for South American market assessing perspective on American wine
quality, price and taste. Co-produced information campaign detailing American premier quality
assurance standards, and promotional videos demonstrating vineyard establishment and care.
Reported findings to agricultural society's senior management, and Wine Board executive.
• Headed project targeted to major airlines highlighting the benefits of stocking American
wines in-flight.
Education


University of New York, New York, NY                                            1998
Bachelor of Science, Economics (Political Economy


Manhattan High School, New York, NY                                             1988
H.S. Diploma
Training: Hundreds of hours devoted to ongoing professional development through formal
courses, workshops, and information sessions. Recent training includes Exterior Commerce
and Market Investigation & Analysis.




Languages


English (fluent), Spanish (fluent), Catalan (fluent), French (conversational)




Memberships


Winter Sports Federation; Wine Import Association; New York Agricultural Society




                     P RW RA




  Gayle Howard - Top Margin - gayle@topmarginonline.com