Phoenix College Occupational Programs Assessment Matrix for

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					                Phoenix College Occupational Programs Assessment Matrix for Measuring Program Outcomes
                                                2005-6 Marketing Programs

  Outcome Statement #2 Students in Occupational Programs at Phoenix College Will Exhibit Professional Behaviors


                                                When        Responsible
       Method of Evaluation                   Conducted       Person                              Results                            Audience for Results

Students completed self assessment using      Week of       D. Sheehan      No change in 1 of the behaviors—“ethical decision       Applied Business faculty and
professional behaviors matrix once in         April 3 &                     making”; slight positive change in 7 behaviors from     advisory members
semester; weighted mean for each              week of                       3.0 to 3.2 in “professional appearance,” from 2.33 to
behavior was calculated; evaluation of data   April 24                      2.80 in “punctuality/attendance,” from 3.0 to 3.4 in
was based on mean for any behavior.                                         “communication skills,” from 3.33 to 3.40 in
1=unsatisfactory; 2=acceptable;               Spring 2006                   “interpersonal relationships,” from 3.0 to 3.4 in
3=accomplished; 4=exemplary                                                 “organization,” from 2.83 to 3.00 in “judgment,” and
                                                                            from 3.16 to 3.4 in “self-confidence”; very slight
                                                                            negative change in “teamwork” from 3.66 to 3.60.
                                                                            Range of means: 2.33-3.66




Changes made in the program as a result of the above evaluations include:

Survey results warrant no curriculum change.