Your Oklahoma Getting Started with Your Cost to You for Certain Transactions
Oklahoma Debit MasterCard®
Debit MasterCard Card ®
Your State payments will be directly deposited into your prepaid
You are allowed two (2) free ATM cash withdrawals
each calendar month at select Bank of OklahomaN.A.
MasterCard® card account. OKDHS will post your deposits to locations, a list may be obtained at www.EPPICard.com.
the account for your convenience. You are not allowed to spend
more than the amount of funds posted to your account. You may
use your card at merchant and bank locations worldwide wherever
MasterCard® Debit Cards are accepted.
Your free ATM transactions at select Bank of OklahomaN.A.
PIN Selection ATMs will expire, if not used, at the end of the next
Before using your card, you must activate it by selecting your month.
Personal Identification Number (PIN). The following fees apply if you use other services:
Follow the instructions on the card carrier to select your PIN. Fee Table
To Make Purchases or Get Cash Back ATM cash withdrawal at select Bank of OklahomaN.A. $1.35 each time
ATMs after two free
Present your card when paying for an item. ATM cash withdrawal at banks other than Bank of $1.35 each time
Customer Service Available to You The cashier will ask for your signature or for you to enter your PIN. OklahomaN.A
If you swipe your card, follow the prompts on the screen. Cash withdrawal at bank teller windows only No Fee
Check your balance. The purchase price will be deducted from your account. Purchases No fee
Cash back with purchase No fee
Select or change your Personal Identification There are no charges for merchant transactions, and you can ATM Balance Inquiry $0.50 each time
Number (PIN). request cash back with your purchase. ATM Denial $0.50 each time, after free
Review transaction history. Enter the cash amount on the keypad or tell the cashier the - Two free each month transactions are used
- Free transactions expire each month
Ask questions about card use. amount of cash you need. Card Replacement $4.00 after initial issuance
Dispute a transaction. You May Get Money - One free replacement each year
Report lost or stolen cards. Expedited card delivery $14.00 each time
Setup phone deposit notification. At an ATM that displays MasterCard® acceptance mark. International ATM Cash Withdrawal $1.35 each time
Cash back with a purchase at some merchants that accept Monthly Account Access via IVR (telephone) $0.50 each time, after five free calls
debit MasterCard® card.
Questions regarding your case must be From a teller in a bank location that displays the MasterCard®
handled by your local OKDHS Office acceptance mark. ATM SurchargesSome bank ATMs will apply a fee
called a surcharge to use their ATM. You can avoid this
To Get Cash at an ATM fee by using any of the following banking locations:
You are allowed two (2) free ATM cash withdrawals each
www.EPPICard.com calendar month at select Bank of OklahomaN.A. locations, a list
may be obtained at www.EPPICard.com.
View your account balance and When using your card at an ATM, insert the debit card and
transaction history online. enter your PIN. Always read the ATM messages carefully. You can cancel
Press either the checking or savings button on the ATM. if you wish to avoid the fee or press enter and pay the
Select "Cash Withdrawal." fee.
Call 1-888-401-9843 (Toll-Free) Enter the amount of cash needed and press "Enter." Alternate CardholderIssuing a Second
24 hours a day / 7 days a week
Don't forget to take your receipt. Card for Your Account
Fees may apply (see fees below)
Purchases with Cash Back Using Your PIN You may give permission for another individual to have
For customer service from outside the U.S. call: You can request cash back with a purchase at merchants that access to your debit card account. A separate card will
210-334-6616 (Collect) offer it. be issued to this individual.
This toll-free number is provided for your convenience amount of cash you need. before you agree.
in asking questions about your account balance and To give permission, please access the form at
merchant transactions posted to your account. Cash From a Teller in a Bank www.eppicard.com and follow the instructions provided
Hand your card to the teller in a bank displaying a MasterCard® or call 1-888-401-9843.
Each month you are allowed to make five (5) free calls acceptance mark.
to the customer service Integrated Voice Response Tell them how much cash you wish to receive. Convenient and Safe Access to your Money
(IVR) to check your balance and hear your transaction There is no charge for this cash withdrawal. The Oklahoma MasterCard® Debit Card is accepted at
history. After the free calls, your account is charged You may be asked to sign a receipt. merchant and bank locations worldwide wherever
$0.50 for each additional call made during the calendar MasterCard® Debit Cards are accepted. You can use your
ATM Safety Tips card wherever this acceptance mark is accepted.
Keep your Personal Identification Number (PIN) a secret.
Have your debit card ready to use as you approach the ATM. The Oklahoma Debit MasterCard® Card is issued
by Comerica Bank, pursuant to a license by
Be aware of your surroundings. If you observe suspicious MasterCard International Incorporated. MasterCard
persons or circumstances, do not use the ATM at that time. and the MasterCard® Brand Mark are registered
trade marks of MastCard International Incorporated.