EQ Learning™ Certification Program Overview
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EQLearning Certification Program Overview
Notes
TalentSmart’s Certification Program
TalentSmart’s EQLearning™ Certification Program For qualified training and development professionals
TalentSmart offers a 2.5 day EQ Learning™ certification program for qualified professionals who would like to be certified in TalentSmart’s training curriculum. At the close of the program you will be prepared to deliver 1 and 2 day formats of the TalentSmart EQ Learning™ Program. Materials included in the certification program: 1. Trainers Guide with PowerPoints and handouts 2. A Participant Guide For Each Training Day 3. 20 Emotional Intelligence Appraisals (Me Editions)- self-report 4. 20 Emotional Intelligence Appraisals (MR Editions)- multi-rater 5. A complete set of Hollywood movies on DVD linked to experiental activiteis with 1 License to Hollywood play the clips on DVD in your first training. 6. Your own copy of the Multi-Rater edition of the Emotional Intelligence Appraisal™ and the Emotional Intelligence Quickbook. In subsequent training sessions that you conduct you can use the Leader’s Guide and activities as you wish. If you wish to use the participant workbooks, Hollywood films, and assessments you can purchase them in a training administration package at a discount from TalentSmart. Certification Program Schedule TalentSmart’s first 2004 certification program will be held January 28-30 in San Diego, CA. The program will be 6-9 pm on January 28th and 9 am through 5 pm on Thursday January 29th and Friday January 30th. Program Leaders Travis Bradberry and Jean Greaves authors of the Emotional Intelligence Appraisal™ suite of assessments and The Emotional Intelligence Quickbook, will lead selected sessions during the certification program, as well as Question and Answer sessions with participants. Join us for this unique opportunity to be certified by the authors. Other program facilitators are experts in assessment, coaching, and consulting to organizations, seasoned in applying skill-based development strategies in emotional intelligence.
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EQLearning Certification Program Overview
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Program Agenda
Prior to the course, each participant will complete the Emotional Intelligence Appraisal (Me Edition). The Emotional Intelligence Appraisal is the latest improvement in emotional intelligence assessment. By experiencing the assessment yourself, you will quickly understand how this tool can be incorporated into EQ work with your clients. Day 1 (January 28, 2004): ∴ ∴ ∴ ∴ Registration and Introductions Agenda, Objectives, Expectations Emotional Intelligence- the model, the field, the research, the application Certification in TalentSmart’s suite of Emotional Intelligence Appraisal assessments and elearning ∴ Debrief on participant Emotiona Intelligence Appraisal results TalentSmart’s EQLearning™ Certification Program Agenda continued… Days 2 and 3 (January 29-30, 2004): ∴ Certification in the EQLearning Program and materials • The 1-day EQ Overview program • The 2-day format ∴ ∴ ∴ ∴ ∴ Activities and anticipating learner challenges around EQ Use of assessment in training Hollywood films and experiential exercises Putting it all together for clients at the front end Closing- including Q&A
Cancellation Policy 50% of the program fee will be charged for cancellations 30 days (or less) prior to the program. Cancellations 15 days or less in advance of the program will be charged 75% of the program fee. For further information on TalentSmart’s EQLearning Certification Program, call 1-888-818SMART, e-mail eqcert@talentsmart.com, or visit www.talentsmart.com/EQCert
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EQLearning Certification Program Overview
Notes
TalentSmart’s EQLearning™ Programs
Emotional intelligence is a way of recognizing and understanding and choosing how we think, feel and act. It shapes how we interact with others and our understanding of ourselves. It defines how and what we learn. It allows us to set priorities. It determines the majority of our daily interactions. Research suggests it is responsible for as much as 80% of the success in our lives. - Freedmon 1998
Introduction
Emotional Intelligence (EQ) is a person’s ability to perceive, understand and manage emotionstheir own and those of other people. It is one of the most important abilities we posses. It is more important for job success than intelligence, experience, or technical ability. Emotional Intelligence Matters Recent studies across industries show that EQ predicts job performance 2 to 1 over any other skill. Unlike intelligence, emotional intelligence is a fluid ability that can be greatly improved with practice. Building emotional intelligence skills offers anyone the opportunity to be increasingly effective in every interpersonal interaction on the job, regardless of profession or organization level.
EQ Training Program Design
The Methods: The most effective method for developing emotional intelligence skills are by increasing awareness and understanding, observing and practicing, and making the commitment to take action. The EQLearning Program uses these methods and other adult learning strategies to guide participants through a discovery and development process to immediately use improved EQ skills on the job. Target Audience: TalentSmart’s EQLearning Program has been designed specifically for people at work using applied adult learning strategies. Learning activities and group methods are adapted according to level in the organization. An additional EQLearning Certification program is available to prepare internal and external training and development professionals to deliver TalentSmart’s EQLearning Programs. EQ Training Programs Structure: EQLearning™ Programs are offered in two formats to meet customer needs. Each format includes assessment and skill building around 4 core emotional intelligence skills. Length 1. EQLearning™: Discovering Emotional Intelligence 2. Focused EQLearning™: Discovering and Developing Emotional Intelligence1 day 2 days
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EQLearning Certification Program Overview
Notes Program Structure continued… The assessments and curriculum have been designed to cover Daniel Goleman’s benchmark model of core emotional intelligence skills. The model covers what a person sees and does with their own emotions and those of others to achieve professional, career, and organizational goals.
EMOTIONAL INTELLIGENCE SKILL MODEL WHAT I SEE WHAT I DO
WITH ME
SelfAwareness Social Awareness
SelfManagement Relationship Management
WITH OTHERS
Programs Description and Learning Objectives:
Program 1. EQLearning: Discovering Emotional Intelligence. This one-day program provides an overview of emotional intelligence by raising participant awareness of emotional intelligence and the 4 core EQ skills (self-awareness, social awareness, selfmanagement and relationship management). This program includes the self-report Emotional Intelligence Appraisal™ (Me Edition) and opportunity for group learning, insight, and goal setting. Topics Covered ∴ What emotional intelligence is (the biological basis and the core skills model), ∴ Why it matters (Outcome research in organizations), ∴ How it’s measured (participants take the EI Appraisal-Me Edition), ∴ Broaden self-understanding (new insights and awareness) ∴ Overview of Self-Awareness, Self-Management, Social Awareness, and Relationship Management ∴ Provide immediate application (goal setting) to upcoming challenges on the job where emotional intelligence skills will play a key role in achieving a successful outcome.
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EQLearning Certification Program Overview
Notes Program 2. Focused EQLearning: Discovering and Developing Emotional Intelligence is a 2-day session focused on EQ skills development by raising EQ awareness skills (self-awareness and social awareness) and EQ management skills (self-management and relationship management). This program allows ample opportunity for group learning and skill practice between sessions. It includes the Multi-Rater Edition of the Emotional Intelligence Appraisal™. Topics Covered ∴ What emotional intelligence is (the physical basis and the core skills model), ∴ Why it matters (the ROI research), ∴ How it’s measured (participants take the EI Appraisal-MR Edition), ∴ Broaden self-understanding (new insights and awareness) ∴ How to accurately recognize our own emotions as they happen ∴ How to manage their emotions and themselves more effectively in key situations ∴ How to accurately recognize the emotions of others in social situations ∴ How to manage work relationships more effectively over time ∴ Provide immediate application (goal setting) to upcoming challenges on the job where emotional intelligence skills will play a key role in achieving a successful outcome.
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