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					Aggregate Industries & The Environment Council

Stakeholder Engagement for GRI-based Reporting

                   Report

                  April 2010
Contents


i) Introduction ...........................................................................................3


ii) Executive Summary ................................................................................4


iii) Phase I Work ........................................................................................7


iv) Phase I Recommendations ......................................................................8


v) Phase II Work – Preparing for Aggregate Industries’s Sustainability Report ... 11


vi) Phase II Objectives .............................................................................. 14


vii) The Stakeholder Engagement Workshop 9th April 2010 ............................. 15


Appendix A: Stakeholder Workshop Format.................................................. 25


Appendix B: Engagement Presentation - Speaker’s commentary ..................... 29


Appendix C: Engagement and Inclusiveness feedback from stakeholders .......... 31


Appendix D: Material Issues Identified, Discussed and then Prioritised by Workshop
Participants ............................................................................................. 34


Appendix E: Stakeholder feedback on Aggregate Industries’s Report ............... 43


Appendix F: Phase II GRI Checklists............................................................ 46


Appendix G: Aggregate Industries’s Stakeholder Inclusiveness: GRI’s Perspective49


Appendix H: Invitation e-mail, Joining Instructions and Participant List ............ 51


Appendix I: Workshop Presentation on Materiality ......................................... 60


Appendix J: Stakeholder Evaluation Form Comments..................................... 65


Appendix K: Aggregate Industries and TEC 2006 - 2009 ................................ 67




         Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
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i) Introduction


Aggregate Industries and The Environment Council (TEC) have worked together
for almost five years. Aggregate Industries views its support of the charity within
the context of its sustainable development agenda which forms a vital part of the
company's overall business strategy. Working together, Aggregate Industries and
TEC have advanced a number of important initiatives and will continue to build
this partnership in 2010 and beyond.

This document reports on the activities and outcomes of work completed by The
Environment Council to assist Aggregate Industries in the preparation of its
Sustainability Report 2009. The scope of TEC’s work centred around the
stakeholder engagement and materiality processes that meet Global Reporting
Initiative (GRI) Reporting Framework standards and Sustainability Reporting
Guidelines.

TEC approached the project in two phases:

Phase I        Review and research of standards and practices.

Phase II       Delivering a robust process through which Aggregate Industries
               could engage with its stakeholders for the Sustainability Report
               2009 and beyond.

At the introduction to specific GRI-related sections of the Report, we have
referenced in italics the respective sections of the GRI being addressed in the
activities and findings.

About Aggregate Industries

Aggregate Industries quarries, manufactures and supplies a wide range of heavy
building materials to the construction industry. Through continued innovation and
investment the company has been certified The Responsible SourceTM by the
Building Research Establishment (BRE) to the BES 6001 standard, a framework
for responsible sourcing of construction materials. Operating across the UK,
Channel Islands and Northern Europe, the company is a member of the Holcim
Group.

About The Environment Council

The Environment Council is a charity with 40 years' experience of delivering
inclusive approaches to environmental decision-making through raising
awareness, training, and facilitation, and providing a forum for dialogue. The
organisation demonstrates what is possible, helping all kinds of organisations
make the difficult and complex decisions needed for a sustainable future.

A summary of the partnership between Aggregate Industries and TEC is found in
Appendix K.




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ii) Executive Summary

Over the first quarter 2010, using the GRI Sustainability Reporting Guidelines
(sometimes referred to as G3), TEC and Aggregate Industries completed a series
of activities to determine what material issues Aggregate Industries should be
focused on and how Aggregate Industries’s stakeholders should be involved.

The findings from these activities are intended to inform Aggregate Industries’s
Sustainability Report 2009 and its ongoing sustainability and reporting
processes. Indeed, the concluding Stakeholder Workshop (see Section vii) was so
successful for participants and Aggregate Industries that the company anticipates
reconvening stakeholders later in 2010. Such a follow-up workshop will enable
stakeholders to revisit the issues discussed, provide feedback on progress, and
use this mechanism to inform the content for Aggregate Industries’s
Sustainability Report 2010.

Key findings

Aggregate Industries received a great deal of valuable input from its
stakeholders at the Workshop. Many of the comments were consistent with the
findings from peer reports. Here are some of the key learnings from the
Workshop:

•   Aggregate Industries should use the web to extend the value of the
    Sustainability Report.

•   There’s an expectation of both deep-level data as well as story-based case
    studies.

•   Greater analysis on the sustainability impacts / benefits of Aggregate
    Industries’s full supply chain would be helpful.

Indicators Aggregate Industries’ stakeholders self-identified as important to them
include:

•   Community: relationships, trust, good neighbour, contributing, engagement,
    consultation, communication.

•   Environment: minimise impact, restoration, lower carbon, energy use,
    recycling, no waste, best practice across sector, audit water.

•   Marketplace: Differentiation, Sustainable sourcing, Long term planning,
    Collaboration, Working with customers.

•   Workplace: health and safety, compliance, professionalism, communication,
    retention, morale.

Top materiality recommendations for Aggregate Industries from its stakeholders
are:

Across all themes, there was a strong voice in favour of Aggregate
IndustriesAggregate Industries should get feedback from the community (e.g.

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through surveys) and increase reporting on its Site liaison group activities and
meetings. Also, Aggregate Industries should encourage its suppliers to take
similar approaches to community engagement.

Environment: Aggregate Industries should go beyond the regulations, policies
and schemes and take a leadership stance. Also, stakeholders are very
interested in how Aggregate Industries will set and meet its environmental
targets.

Marketplace: Aggregate Industries needs to help customers understand the
sustainable options. Aggregate Industries needs to analyse and report on its
whole Life Cycle impacts and not just the vertically integrated chain.

Workplace: Aggregate Industries should look to implement bottom-up
objectives (e.g. CO2 targets), view sustainability from the perspectives of future
threats, opportunities, competitive issues and advantages, and ensure training
and development programmes keep up to date with changes.

In terms of engagement and inclusiveness overall, stakeholders feel that
Aggregate Industries is genuinely interested in learning from them and involving
them on the company’s sustainable journey. They are very interested to know
about Aggregate Industries’ future plans and are supportive of greater
collaboration by Aggregate Industries with its stakeholders.

A review of peer company GRI G3 A+ Sustainability Reports during Phase I
revealed their inclusion of quite detailed information on these topics:

•   Testimonials and cited expectations from experts and civil society
    stakeholders for how they expect the company to lead and perform in
    sustainability.

•   Details about corporate level stakeholder groups or panels. E.g. how the
    group was formed, how often it meets, members of the group, how the group
    engages with the company throughout the year and stakeholder group
    recommendations.

•   Feedback from stakeholders specifically on the company’s Sustainability
    Report.

•   Use of the web to extend the content of the Sustainability Report e.g. by
    including videos showing quarry rehabilitation.

•   Extensive use of case studies, showing successful engagement as well as
    those that have proved challenging for the company’s reputation with
    community stakeholders.

•   Employee surveys, both methodology and results including reporting what
    employees felt about the company’s values and commitments.

•   Methodology and types of engagement with communities. E.g. how a
    company engages with a broad community through relationships with local
    NGOs.

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•   Reference to a company’s specific commitments, principles of action, or codes
    of business conduct with respect to its stakeholders.




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iii) Phase I Work

This phase comprised largely of a review and analysis of Aggregate Industries’s
previous year’s stakeholder engagement for GRI reporting and reviewing current
standards and practices on materiality and engagement.

The purpose of Phase I was to highlight where improvements could be made that
would:

(i)        reflect some of the common reporting practices at GRI A+ level,
(ii)       enable Aggregate Industries’s stakeholders to guide the direction of the
           report, and
(iii)      help Aggregate Industries continue to strengthen its relationship with
           stakeholders.

Specific activities undertaken by TEC in Phase I:

        1. Review of Aggregate Industries’s 2008 Report materiality assessment
           and stakeholder process.

        2. Consultation with SGS, the company that would be assuring Aggregate
           Industries’s report, on their assurance feedback from 2008 and where
           they believe improvements can be made.

        3. Review of GRI standards and any pertinent best practice guidance
           documents.

        4. Review of some of Aggregate Industries’s peer companies’ GRI A+
           reports to identify their practices on materiality and stakeholder
           engagement.

        5. Make recommendations based on the above.




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iv) Phase I Recommendations

GRI G3 Sustainability Reporting Guidelines 1.1 Reporting Principles for Defining
Content

The overarching recommendation for Aggregate Industries was to prepare the
Report with a parallel review of GRI Guidelines throughout the process to make
sure it reflected the principles and practices embodied in GRI.

Materiality

Include information on consultations with recognized experts.

Review peer and competitor G3 reports and identify gaps and opportunities for
Aggregate Industries’s report.

Stakeholder Inclusiveness

Make sure all those significantly affected by Aggregate Industries’s operations /
products are represented and included in the Report.

Consider engaging stakeholders specifically invested in its success. E.g.
shareholders (through Holcim) and suppliers.

Include a mechanism for stakeholders to state what is material to them.

Ask stakeholders (i) how satisfied they are with Aggregate Industries’s
engagement and (i) their suggestions for improvements.

Provide detailed information on the engagement process used in preparing the
report. Include information on how the report was shaped in response to
Stakeholder comments.

Identify the most suitable engagement methods by setting clear objectives for
the process. Use the most appropriate engagement process for each stakeholder
group.

Greater emphasis on the ongoing activities of the business units and how they
worked with stakeholders to shape their actions:

      What was the ongoing feedback to those activities.

      Report how Aggregate Industries acted on the feedback.

      Include information on any programs and practices that assess and
      manage the impacts of Aggregate Industries operations on communities,
      including entering, operating, and exiting (Core community indicator S01).

Implications of Phase I recommendations

TEC and Aggregate Industries discussed the above recommendations within the
context of the company’s broader operations throughout the year. It was clear

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that while Aggregate Industries was in fact undertaking significant levels of
stakeholder engagement the specifics of those activities needed to be captured
and reported on. These were our conclusions that we could test with the Phase II
stakeholder workshop:

   -   The 2008 report had a conversational style. While there is real value to
       case studies, we felt that to meet GRI standards the report needed to
       contain more information and more data – specifically about engagement
       and the way it interplays with Aggregate Industries operations. It was also
       felt that other Aggregate Industries communications channels could be
       utilised to supplement with report with more story-based reporting.

   -   The Phase I work highlighted that, while Aggregate Industries is
       undertaking similar levels of stakeholder engagement as peer companies,
       those companies provide more extensive and detailed information about
       their activities consistent with GRI guidance.

   -   The Phase I work involved a review of sustainable development reports by
       parent company Holcim’s, mining companies and peers and competitors in
       the construction sector. All the reports reviewed by TEC had high GRI
       ratings and Aggregate Industries felt this research gave them sufficient
       information to move onto Phase II.

Discussion of Phase I Recommendations

   -   Expert consultations: Aggregate Industries were already very active with
       the Carbon Trust, BRE, and other expert organization. There was simply a
       need to state what Aggregate Industries did and report on it.

   -   Engaging shareholders (in this case, Holcim). Aggregate Industries felt
       they should be able to write about the relationship with the parent
       company on sustainability issues as it is a two-way relationship. The
       parent company gathers data about all of its operating companies,
       including Aggregate Industries, in an internal questionnaire. Aggregate
       Industries could use this data to form part of its own Sustainability Report.

   -   Including Suppliers: There is considerable internal and inter-company
       trading. For example, between them Holcim and UK Bitumen Ltd, both
       within the Group, represent the largest supply to Aggregate Industries.
       For the Phase II workshop, we wanted to ensure suppliers and internal
       traders were included.

       Transportation is the second largest supply area. The challenge here, in
       terms of capturing stakeholder views, is that there are thousands of
       hauliers via franchisees. Aggregate Industries already has good
       interaction with transportantion companies. So for the Report, Aggregate
       Industries would look to map these engagements and document the
       substance of feedback and actions as a result.

       Fuel and rail are the third largest supply area. These activities are
       undertaken through the intertrading between aggregate and cement
       companies. For example, Aggregate Industries has UK Bitumen Ltd for fuel

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    and TGD for transport. These suppliers represent a significant area for
    Aggregate Industries and it was noted that they should be invited to the
    Phase II engagement workshop.

-   Communities: Aggregate Industries prepared a Community Report that
    reflects the work of the Site Liaison Groups. It was felt that this
    information was very important for the stakeholder and community
    requirements of GRI and should be incorporated into the Report at a level
    that would meet the reasonable expectations of stakeholders.

-   Employees: Aggregate Industries had considerable information on
    employee feedback through its survey for the Sunday Times Best Green
    Companies. As this data was due for submission in May 2010, the issue
    was whether it was complete enough to be incorporated into the Report.
    As much of the questionnaire was about employee engagement in 2009,
    we concluded that Aggregate Industries would incorporate data into the
    Report if timing permits.

    TEC notes that as employees represent a major stakeholder group, it
    might be worth supplementing the Green Companies survey with a focus
    group with a cross-section of employees to determine their views on
    materiality. This could be achieved later in 2010 and incorporated into the
    next Report.

-   Report Detail: TEC’s write-ups and reports of the Phase II process would
    be readily used in the final Aggregate Industries report in order to reflect
    the full extent of Aggregate Industries’s stakeholder activities. It is
    important to ensure the report is transparent and reflects both positive
    activities and community complaints.

-   Phase II workshop: TEC and Aggregate Industries will ensure a full
    representation of stakeholders consistent with GRI guidelines. Workshop
    attendees would be briefed on last year’s Report in advance and at the
    beginning of the day in order to get feeback on how the Report can be
    better tailored for its audiences.




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v) Phase II Work – Preparing for Aggregate Industries’s Sustainability
Report

GRI G3 Sustainability Reporting Guidelines 1.1 Reporting Principles for Defining
Content, Stakeholder Inclusiveness and Completeness and 3.5 Process for
defining report content


For this phase, TEC used GRI’s Framework, Sustainability Reporting Guidelines
and Indicator Protocols to help guide the stakeholder engagement and
materiality processes for the Report.

For Phases I and II, the primary focus was on GRI Standard Disclosure 3:5 that
requires Aggregate Industries’s sustainability report to indicate the process for:

(i)        Defining the report content, including determining materiality;
(ii)       Prioritizing topics within the report; and
(iii)      Identifying the stakeholders Aggregate Industries expects to use the
           report.

The diagram below indicates the overall process that Aggregate Industries used
to ensure the Sustainability Report 2009 would contain information that would
meet the reasonable expectations and interests of Aggregate Industries’
stakeholders.




        Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
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Figure 1 Process and inputs on engagement and materiality for Aggregate
Industries's Report

For last year’s Sustainability Report 2008, on behalf of Aggregate Industries, TEC
had conducted online and telephone interviews with Aggregate Industries
stakeholders to gauge their perspectives. For the preparation of this current
Sustainability Report 2009, TEC and Aggregate Industries brought together
stakeholders in a facilitated workshop. More information on this is contained in
section vii starting on page 15.

One of the findings of the Phase I work was that, while Aggregate Industries was
undertaking similar levels of stakeholder engagement as its peer companies
through its daily operations, those companies tended to provide more extensive
and detailed information about their activities in their reports. This is consistent
with GRI guidance. This was also noted by SGS. Therefore, in addition to
bringing stakeholders together specifically for the preparation of the Report, it
was vital that Aggregate Industries looked at all the sources of data gathered
throughout the year and include stakeholder activities from those sources.




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Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
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vi) Phase II Objectives

GRI G3 3.5 Process for defining report content, including: Determining
materiality; Prioritizing topics within the report; and Identifying stakeholders the
organization expects to use the report.

These GRI-based indicators formed the main objectives for the Stakeholder
Workshop. A checklist for these objectives is shown in Appendix F.

1. Materiality

   a. Determine which information in the report covers topics and Indicators
      that reflect Aggregate Industries’s significant economic, environmental,
      and social impacts, or that would substantively influence the assessments
      and decisions of stakeholders.

   b. Of the topics regarded as material, determine the relative priority of these
      topics and Indicators.


2. Stakeholder Inclusiveness

   a. Identify Aggregate Industries’s stakeholders and determine for the Report
      how the company has responded to their reasonable expectations and
      interests.

   b. Help Aggregate Industries to articulate the general stakeholder
      engagement conducted over the course of the reporting period – both
      operationally and for the preparation of the sustainability report.

3. Clarity

   a. Through the stakeholder engagement process, help Aggregate Industries
      determine how to make the report Information available in a manner that
      is understandable and accessible to stakeholders using the report.

In SGS’s assurance rating, Aggregate Industries’s Report will also be rated
against other GRI standard disclosures, principles and Core and Additional
indicators that are outside the scope of TEC’s work, such as:

             •   consistency and comparability with previous Aggregate Industries
                 reports
             •   Environmental Performance Indicators such as emissions
             •   Human Rights
             •   Product responsibility surveys measuring customer satisfaction
                 (additional indicator PR5)




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vii) The Stakeholder Engagement Workshop 9th April 2010

GRI G3 Stakeholder Engagement 4.14 List of stakeholder groups engaged by the
organization. 4.15 Basis for identification and selection of stakeholders with
whom to engage. 4.16 Approaches to stakeholder engagement, including
frequency of engagement by type and by stakeholder group.

TEC and Aggregate Industries felt that bringing together stakeholders would be
the best way to hear the full range of views and be able to capture stakeholder
perspectives most thoroughly.

We also felt that stakeholders themselves would value the opportunity to pose
questions directly to Aggregate Industries, challenge any assumptions, provide a
clear steer to the company on material issues, and interact and network with
their peer stakeholders.

As the workshop was held in the heart of the 2012 Olympics site, a major
contract of Aggregate Industries, this provided a perfect location for stakeholders
to see their relationship with the company in the context of the supply chain and
impacts of a live infrastructure project.

Stakeholder Prioritisation

To ensure that a representative cross section of stakeholders were invited to the
Workshop, Aggregate Industries asked its business units to provide the names of
individuals and organisations that the company liaised with on a regular basis.

This resulted in a list of 220 stakeholders that represented different organisations
and a range of issues of significance to the company. For example,
representatives from major fuel suppliers, members of Site Liaison Groups
(communities near Aggregate Industries operations), and non-governmental
organisations. This comprised the full range of people the business units and
corporate level employees engaged with on a regular basis together with other
stakeholders that have an interest in reporting of sustainability issues in the
construction sector.

Stakeholder Group                   Potential participants         Number who
                                         identified                 Attended
Academic                                      5                         1
Community                                     11                        1
Consultancy                                   13                        2
Contractor                                    2                         1
Landowner                                     8                         0
NGO                                           31                        6
Supplier                                      33                        8
Customer                                      65                        5
Employee                                      10                       10
Government                                    23                        1
Industry group                                19                        4


      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
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Total                                            220                       39

Stakeholder Workshop Invitees

Of the list of 220 stakeholders, TEC were supplied with emails for 119 and
needed to find e-mails for 101 invitees.

Of the 220 email invitations and reminder invitations sent out, 24 were
repeatedly returned as incorrect. Where e-mails were incorrect, TEC phoned the
potential invitees. To help ensure an even representation of participants at the
workshop, TEC focused follow-up calls on NGOs and government agency
recipients of the e-mail invitations. These two sectors particularly were under-
represented in the initial round of acceptances. For members of the public from
stakeholder communities, Aggregate Industries covered the travel and
accommodation expenses of attending the workshop.

We received 50 definite nos to the invitation.

39 stakeholders, of middle to senior management level, attended the 9th April
Workshop and represented the following groups. A copy of the invitation, joining
instructions and a list of participants can be found in Appendix H.

Stakeholder              Organisations Represented
Group
Academic                 Loughborough University

Communities              Cumbria Community
Consultancy              Stephens Scown

Contractor               FP McCanns
Customer                 B&Q, British Precast, Buildbase, Kier Construction
                         Travis Perkins PLC
Employee                 Aggregate Industries

Government               Department for Environment, Food and Rural Affairs

Industry groups          BRE Global, Industrial Trust, Mineral Products
                         Association, Carbon Trust

NGO                      London Wildlife Trust, National Biodiversity Network,
                         Royal Society for the Protection of Birds

Suppliers                Lyreco, Network Rail, Petroplus Bitumen, RWE
                         npower, Shell Gas Direct, World Fuel Services


TEC Stakeholder Engagement Processes

TEC designed the Workshop in consultation with Aggregate Industries. TEC has
40 years of experience in managing stakeholder engagement and facilitation.
TEC’s work as part of this project included workshop design, stakeholder analysis

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and prioritisation, documentation of methodology and rationale, designing
questionnaires, invitations, handling logistics, facilitation of the workshop, joining
instructions, evaluation and workshop reporting.

Aim and objectives of the Stakeholder Workshop




Figure 2 Stakeholder Engagement Workshop, View Tube classroom, 9th April 2010

The stated overarching aim of the workshop was to enable Aggregate Industries
to learn from some of it’s closest stakeholders about what they think of
Aggregate Industries’s progress in sustainability and engagement and to hear
where they think Aggregate Industries should focus their strategy and activities.
Out of this flowed two key objectives:

      Materiality(what Aggregate Industries acheived): Find out what
      sustainability issues are important to Aggregate Industries’s stakeholders
      and gather stakeholder views on Aggregate Industries’s activities in those
      areas.

      Engagement and Inclusiveness (how Aggregate Industries achieved it):
      Find out what stakeholders think about Aggregate Industries’s
      engagement – both during the reporting period, for the preparation of the
      report and going forward.


Stakeholder Engagement – Workshop Dialogues and Exercises

GRI G3 general principles for determining the topics and Indicators
on which the organization should report. 1.1 Defining Report Content and
Materiality - The information in a report should cover topics and Indicators that
reflect the organization’s significant economic, environmental, and social



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impacts, or that would substantively influence the assessments and decisions of
stakeholders.



Process for identifying material issues (Metaplan)

A metaplan is a process in which stakeholders put forward issues of importance
to them. At the beginning of the workshop, participants were asked to write on
post-it notes what they thought the single most important issue was for
Aggregate Industries under each of four headings Workplace, Marketplace,
Environment, and Community. The purpose of this exercise was to begin to
identify the main areas of material issues that would need to be addressed in the
Report to meet the reasonable expectations of stakeholders.

The issues identified by stakeholders as individuals were then brought back into
group discussion for further elaboration and to ensure Aggregate Industries
understood the specific expectations of stakeholders.

A list of the most important issues for Aggregate Industries as written
by its stakeholders in the initial metaplan process at the beginning of
the workshop

Community                                   Environment
long-term appropriate restoration           minimise impact of operations
community involvement                       impact of operations
sustain local community relationships       use of rail and sea for transportation
engagement with local communities           restoration of sites
building trust                              managing the impacts of CRC
good neighbour                              lower carbon emissions
improve public image, contributing to a     energy use (carbon, etc)
better environment for the community        energy consumption
engagement with public                      reduce carbon in transport fleet
public consultation                         reduce carbon footprint
communication                               deploy of natural resources
communication/education                     maximising contribution to UK
education                                   environmental policy priorities
engagement with local school/colleges for   recycling
future employees                            aim for no waste
engagement/communication/education          promotion of best practice across sector
                                            audit water in and water out

Marketplace                                 Workplace
Differentiation
Packaging                                   health and safety
Sustainable sourcing/recycling              health and safety
Long term planning                          safety
Downturn in the construction                compliance
industry...what’s next?                     professionalism
Working with supply base to drive           communication
improvements                                maintain/attract graduates
Security of supply                          staff retention
Collaboration                               staff morale
Working with customers to provide “best
value” options

      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
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Increasing profits
Economy
Competitive
Growth




Aggregate Industries Sustainability Report

Dr Miles Watkins, Director of Sustainable Construction, gave a presentation on
the activities of, and issues facing, the company within its four main reporting
areas of Marketplace, Workplace, Environment, and Community. Whilst the
report (as well as other materials) had been circulated to participants as part of
the pre-workshop information, the presentation was to give an overview and
reminder of the key points. A copy of this presentation is shown in Appendix I.

Identifying and prioritising material issues

Material Issues

Following the presentation, participants split into four groups of 10 people and
rotated, carousel style, through the four Aggregate Industries issues areas.

Each group reviewed the issues raised by participants in the metaplan (as shown
in the table above). Next to each section was a summary poster of the key points
raised in Aggregate Industries’s presentation. Participants could also refer to
copies of the Aggregate Industries Sustainability Report and Aggregate
Industries staff were present to answer questions and partake in the discussion.

Participants were asked to compare the issues they wrote up at the beginning of
the workshop with what they heard from Aggregate Industries and answer, in a
group discussion, the following questions:

       Is Aggregate Industries addressing (i) the right issues and (ii) in the right
       way?

Each group had the opportunity to work on each of the four areas, building on
the contribution of the previous group(s). The responses and discussions of each
group was captured on flip charts and then presented back to the workshop in
plenary.

The purpose of this exercise was to identify any significant materiality themes
and gaps between what stakeholders heard in the presentation and what they
volunteered as the most pressing issues in the metaplan at the beginning the
workshop.

This provided a method for participants to raise any other issues that weren’t
mentioned in Aggregate Industries’s presentation and provided Aggregate
Industries with a clear direction from stakeholder perspectives in addressing the
background question – is the company on the right track with sustainable
development?



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Prioritisation of material issues

In a follow-up exercise, participants were asked to place a dot next to the issues
that were most important to them. Each participant was given 3 dots per Issue
Area (i.e. Community, Workplace, Marketplace, and Environment). Participants
were instructed that they could weight the issues if they wished by assigning
more than one dot to an issue they felt was more important, or distribute them
evenly among their top three issues. A full listing of all the prioritisation by
stakeholders is in Appendix D. Here is a summary of the top three issues for all
stakeholders:

Top three material issues as identified and prioritised by stakeholders

      Community

      1. Get feedback from the community through surveys
      2. Publicise liaison group activities and meetings
      3. Encourage UK and global suppliers to have similar approaches to their
      communities

      Workplace

      1. Have bottom up responsibility for Aggregate Industries objectives (e.g.,
      carbon targets)
      2. Sustainability as a competitive advantage (i.e., future threats and
      opportunities)
      3. Training and development (e.g., to keep up with changes)

      Marketplace

      1. Help customers understand the sustainable options
      2. Understand the whole life cycle analysis
      3. Influence regulators to lift the barriers to sustainable solutions and
      products

      Environment

      1. Go above what is expected by law, policies and schemes
      2. Determine how Aggregate Industries is going to set and meet its
      targets in the future
      3. Work together with competitors to make improvements

Engagement and Inclusiveness

GRI G3 Stakeholder Inclusiveness. Definition: The reporting organization should
identify its stakeholders and explain in the report how it has responded to their
reasonable expectations and interests.

In another working session, participants heard a presentation about how
Aggregate Industries engages with its stakeholders. For example, Aggregate
Industries uses Liaison Groups in communities near to its sites or mystery


      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 20 of 67
shopper techniques to ensure quality of engagement with customers. The main
presentation points are shown in Appendix B.

Following this presentation, workshop participants were asked to discuss in group
tables (i.e., café style) their respective experiences as Aggregate Industries
stakeholders. The questions stakeholders answered were:

      “How does Aggregate Industries’s engagement work for you?”

      “What else might Aggregate Industries do to engage effectively?”

      “Who else should Aggregate Industries be working with on these issues?”

The objective of this session was to enable stakeholders to feed back to
Aggregate Industries their experience as stakeholders and provide suggestions to
Aggregate Industries about inclusiveness and engagement opportunities.

These discussions were noted by a recorder at each table. A complete list of the
conversation areas is included in Appendix C. Here is a selection of feedback
comments on engagement and inclusiveness:

      “Aggregate Industries could integrate better relationship management
      across all Aggregate Industries managers”

      “Structural program for community engagement (e.g. people and
      organisations can apply for money. Allows key performance indicators)”

      “Aggregate Industries are proactive in comparison to competitors.”

      “Would like to see more partnership.

            - tie up with customers and suppliers, information sharing to assist
            in winning business.

            - shouldn’t have to ask for it - sustainability embedded in
            contracts.”

      “Education - work with local education authorities to develop training.”

      “Work with non competitor companies to develop improvements.”

      “Would like more stability - a lot of movement and restructuring within the
      company sometimes means you need to start a process again.”

Providing examples to stakeholders

The Stakeholder Workshop was held at the View Tube in the centre of the
Olympics 2012 site in East London. Aggregate Industries is the major supplier of
concrete and other construction materials to this international infrastructure
project.



      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 21 of 67
As part of the day’s programme, Aggregate Industries gave a presentation to
participants from the observation deck of the View Tube overlooking the Olympic
facilities. This provided a tangible opportunity for stakeholders to learn more
about how Aggregate Industries’s Responsible Source approach gets delivered on
the ground and how stakeholders have been involved in the project.




Figure 3 Workshop participants' view of the Olympic Stadium

Report Stakeholders

GRI G3 Completeness. Coverage of the material topics and Indicators and
definition of the report boundary should be sufficient to reflect significant
economic, environmental, and social impacts and enable stakeholders to assess
the reporting organization’s performance in the reporting period. 1.2 Reporting
Principles for Defining Quality – Balance and Clarity

The participants at the workshop were both operational stakeholders, working
with various parts of Aggregate Industries’s business on a daily basis, and
Sustainability Report stakeholders in the sense that they are the audience for the
report.

The Workshop exercises enabled stakeholders to raise and discuss the main
sustainability interests, topics and indicators of importance to them in their day-
to-day relationship with Aggregate Industries. These topics can then be
communicated through Aggregate Industries’s Sustainability Report consistently
with GRI requirements.

The Workshop also provided an excellent opportunity to address another GRI
requirement that is to hear from stakeholders what they would like to see in the
Report.

Participants were sent a PDF of the 2008 Sustainability Report in advance of the
workshop and asked to review it prior to the event. Hard copies of the Report
were also available at the workshop.

Participants heard a presentation by Dr Miles Watkins, Director of Sustainable
Construction about the process Aggregate Industries goes through to create its
Sustainability Report. The main areas covered in the presentation were:

      What goes into the report?
           Stakeholder engagement workshop
           Addressing the requirements of GRI

      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 22 of 67
            What is important to Aggregate Industries (notable achievements/
            changes during the period)
      Writing process
            Report writing based under 4 headings – workplace, marketplace,
            community, environment
            Regular audit sessions to check content of the report
            Site visits to check the robustness of our reporting systems and
            data integrity
            Final report proof read by one of our steering groups

TEC then facilitated a plenary discussion in which participants were asked to
provide feedback to help Aggregate Industries determine how to make the report
Information available in a manner that is understandable and accessible to
stakeholders using the report.

Stakeholders were asked to voice what they are looking for in Aggregate
Industries’s report: Which sections worked them and what did they think of some
of the communication techniques such as charts and numerical data.

There was also discussion about the usefulness of the internet to cover issues
more broadly that the Report. Stakeholders were asked about how much detail
they wanted in the Report. Comments were noted and are included in Appendix
E.

The open discussion covered a number of areas such as readability, depth of
content, access to full data, reporting on future plans, and suggestions for
improvements.

Stakeholder Evaluation

At the conclusion of the workshop, participants completed evaluation forms to
assess the degree to which the objectives were met. TEC received 26 completed
evaluation forms with the following results:

Has the workshop given you:                    Yes           No         Partially

A more thorough insight into Aggregate          26
Industries’s sustainability work?

A better understanding of how                   24                          2
Aggregate Industries works with others?
The opportunity to offer your views on          26
what issues you think are important?

The chance to say how you think                 26
Aggregate Industries should engage and
communicate on sustainability?




      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 23 of 67
                          Overall, how easy did you find it to contribute today?

                    12
                    10
   # of responses




                     8
                     6
                     4
                     2
                     0
                           1      2       3       4       5       6       7       8       9     10
                                 1 not very easy ------------------------------- 10 very easy


A selection of stakeholder comments from the evaluation forms. A complete list
is found in Appendix J.

“Displayed good level of transparency and stakeholder engagement. Higher
level of detail on carbon – drill down required. Regarded as excellent tool to
plan forward sustainability strategy.”

“Overall management excellent – kept well to time. Structure good – small
groups enabled easy contribution and understandable/transparent routes to
results. Excellent and topical choice of venue.”

“Very well organised day which gave an important overview on Aggregate
Industries policies. I felt that the group discussions were of importance to
Aggregate Industries.”

“I thought Aggregate Industries really wanted to move forward by listening
to all the comments with interest.”

“A very well organised and informative event. Would like to have seen
someone from board level to put some weight behind the project.”

“Balance of participants about right. Collecting comments not quite
consistent. Comments made not always documented. Raises Aggregate
Industries profile in sustainability to a target audience.”

“Great demonstration of openness. Well facilitated. Good venue.”




                    Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                    Final Report 7/22/2010          p 24 of 67
                     Appendix A: Stakeholder Workshop Format

Aims: This workshop will enable us to learn from some of Aggregate Industries’s
closest stakeholders about what they think of Aggregate Industries’s progress in
sustainability and engagement and to hear where they think Aggregate
Industries should focus their strategy and activities.

Objectives for Aggregate Industries/TEC:

           •     (what we acheived) Materiality: Find out what sustainability issues
                 are important to stakeholders and gather stakeholder views on
                 Aggregate Industries’s activities in those areas.

           •     (how we achieved it) Engagement and Inclusiveness: Find out what
                 stakeholders think about Aggregate Industries’s engagement –
                 both during the reporting period, for the preparation of the report
                 and going forward.


  Time                      Session                            Purpose & Technique
09.45          Arrival / networking                Begin to identify materiality topics.

               “write on flip charts what you      Four flip chart areas
               think the single most important
               issue is for Aggregate Industries   Post it notes for participants to write issues
               under each of four headings
               Workplace, Marketplace,
               Environment, Community”


10.15          Plenary introduction
(15)           •   Purpose of the day – to
                   hear about participants
                   relationship with Aggregate
                   Industries and their views
                   on the sustainability
                   programme and Aggregate
                   Industries Reporting.

10.30          Aggregate Industies –               Plenary
(20)           presentation. What did we
               achieve
               •   Marketplace, Workplace,
                   Environment, Community

               Q+A 10 mins




        Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                        Final Report 7/22/2010          p 25 of 67
  Time                  Session                           Purpose & Technique
11.00       Exercise – introduction           Identify any significant materiality themes
                                              and gaps between what PPTs heard in the
            Pparticipants are asked to        presentation and what they wrote on the wall
            spend time at each Issue area     charts at the beginning.
            and answer this question:
                                              Need to make sure PPT “are there any other
            “Comparing the issues you         issues that weren’t mentioned” – are we on
            wrote up at the beginning and     the right track?
            what you just heard from
            Aggregate Industries:             Carousel of the 4 theme areas used in the
                                              introduction
            is Aggregate Industries
            addressing (i) the right issues   Ask group what are the 3 most important
            and (ii) in the right way?        issues based on what we just discussed – on a
                                              separate flips (these will be brought back later
                                              for dot prioritization)
            Plenary highlights from each
            area and group discussion

            Q+A or response from
            Aggregate Industries

12.30       Lunch break, networking and       Enable PPTs to see Aggregate Industries
            Viewing Deck tour                 sustainability in a real context (Olympics).
                                              Networking.

                                              Participants gain a sense that they are
                                              contributing to a company that is involved in
                                              some major social projects

                                              Stakeholder engagement for the site

                                              Aggregate Industries’s role

13.30       Prioritise for GRI                Allow PPTs to “own” the prioritization process
                                              for the purpose of giving Aggregate Industries
            Group prioritization of the       a steer on their expectations
            issues / activities that were
            raised during the carousel
            session                           Coloured dots exercise


            Prompt – observations




        Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                        Final Report 7/22/2010          p 26 of 67
  Time               Session                               Purpose & Technique
14.00       Engagement & Inclusiveness         Engage participants in helping Aggregate
                                               Industries continue to build and formalise its
            Presentation on how Aggregate      engagement strategy
            Industries works with different
            groups of stakeholders others to   Café style
            achieve its objectives
                                               Discussion points written on proforma sheets
                                               by table host
            Exercise to help Aggregate
            Industries on stakeholder
            inclusiveness. Questions:

            “How does Aggregate
            Industries’s engagement work
            for you?” (your experience as a
            stakeholder)

            “What else might Aggregate
            Industries do to engage
            effectively?” (encourage
            discussion of techniques)

            “Who else should Aggregate
            Industries be working with on
            these issues?” (make sure
            Aggregate Industries is fully
            inclusive)


14.45       break


15.00       The Sustainability Report – does   Encourage PPTs to voice their opinions on the
            it work for you?                   Report (needed to for GRI).

            Quick review of the Report –       Aggregate Industries reflect back on what
            GRI, the concept behind the        might be possible in future reports and get a
            Report, sections, use of           sense from PPTs of their expectations
            communications techniques,
            role of the web (Miles)            Presentatation that points out the important
                                               sections and visual techniques in the Report

            Plenary discussion – as a          Plenary
            stakeholder what are you
            looking for in Aggregate
            Industries’s report. Do the
            sections work for you? What
            about the charts and numerical
            data? What do you think of the
            web to communicate these
            issues? How much detail do you
            want?

            Reflect back any significant
            observations



        Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                        Final Report 7/22/2010          p 27 of 67
  Time                   Session                       Purpose & Technique
15.25       evaluation                      Find out what PPTs think of this (workshop)
                                            engagement as a way to influence the Report

                                            Plenary
                                            Evaluation forms

15.30       Wrap up and closing remarks /   Plenary
            Thank yous




        Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                        Final Report 7/22/2010          p 28 of 67
     Appendix B: Engagement Presentation - Speaker’s commentary

Communities

Aggregate Industries uses local newspapers to reach the whole
community

Aggregate Industries has found that in some instances it is a challenge to
get people engaged

Some liaison groups have elected people e.g. parish councillors. However,
Aggregate Industries notes that it’s not necessarily the case that elected
officials are neighbours of Aggregate Industries project sites.

Aggregate Industries engages in some philanthropy e.g. providing
playground surfaces, slabs, and other materials for community
landscaping.

Aggregate Industries is involved in some sponsorship e.g. Steve Prescott
Foundation in which Aggregate Industries sponsors an employee cycle
team travelling across country to raise funds for cancer research.

In addition to the legal requirements for consultation in planning,
Aggregate Industries does extensive engagement ahead of time.
Aggregate Industries does consultation because it believes in the need to
make the community an integral part of the business.

Customers

Aggregate Industries uses traditional engagement techniques such as the
website and literature

The website offers a communication mechanism with a customer portal for
buyers to log in and check their orders

Aggregate Industries will be increasing web applications for other
stakeholders

The company also holds discussion dinners and undertakes research on its
services using a mystery shopper technique.

The company also completes many questionnaires from customers in
order to win bids.

Suppliers


     Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                     Final Report 7/22/2010          p 29 of 67
Aggregate Industries has a devolved procurement process so that teams
across the organisation have responsibility for engaging their own
suppliers.

There is guidance to support employees through the use of
questionnaires.

There is also a selection process for all central procurement

Aggregate Industries staff visit their major suppliers

Civil Society and Academia

Aggregate Industries engages with a number of NGO e.g. Mineral Products
Association, the UK Green Building Council (with Aggregate Industries
being a founding member and Miles Watkins participating as a board
member), The Environment Council, Wildlife Trusts and others.

Aggregate Industries uses its network of to help shape the agenda

Aggregate Industries has a lot of work on research and development with
universities e.g. Loughborough
The company also has a long history of sponsoring and mentoring
students – e.g. they have a ten year relationship with one student who
has now joined the company.


Employees

Aggregate Industries works hard to engage its broad workforce.
Aggregate Industries uses weekly bulletins, intranet, and quarterly
reports.

It has a “Focus on our Future” programme in which team groups commit
to make savings and generate revenue from new sources. Teams are
mentored by senior executives.

This has proved to generate healthy competition and engages the staff
through a league table of savings.




     Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                     Final Report 7/22/2010          p 30 of 67
Appendix C: Engagement and Inclusiveness feedback from stakeholders

General

•   Workshop work - pool tools! Demonstrates relationship value.
•   This workshop good and honest.
•   Competitive - leadership role.
•   Promotional campaign for 2009 (passive or aggressive?)
•   What level do we want it to work? Local/regional?
•   Active strategy.
•   Executive summary at front.
•   Grown substantially - Aggregate Industries is open - could better follow
    through
•   Would like more stability - a lot of movement and restructuring within
    the company sometimes means you need to start a process again.
•   Actions speak louder than words.
•   Would like to see Aggregate Industries change to as it was a few years
    ago.
•   People doing more with less, but now is the time to make changes,
    while there is a lull in business.
•   This workshop is the first contact on this issue.
•   This sort of get together helps identify who are the right people to talk
    to at Aggregate Industries.
•   Haven’t touched on Holcim and international agenda.
•   Would be useful to know about whether the Aggregate Industries
    culture we have now will carry on under Holcim MD.
•   Not many regulators/government (too busy?).
•   Someone at Aggregate Industries Board level - sustainability driven
    from the top.

Community

•   Local web use, include links to parish councils.
•   Link with local government/councils who may already have
    engagement methods working.
•   Education - work with local education authority to develop training.
•   Tie-in with Aggregates Levy Sustainability Fund successes - money in
    the fund, projects out!
•   Tap into community champions and broadcast it!
•   Use special interest groups (e.g. ramblers, not just for planning)
•   ‘Video’ tours - tie into local web use. For those who would like to see
    but can’t access, use partners such as WT and BTCW. Use education
    programmes.
•   Structural program for community engagement (e.g. people and
    organisation can apply for money. Allows Key Performance Indicators)
•   Aggregate Levy Fund 150K - work with Aggregate Industries on geo.
    and bio. diversity projects
•   Could take local community engagements further.

      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 31 of 67
•   Using the local press Aggregate Industries was able to secure £60K for
    a local project. This is empowering the community.
•   Challenge of talking to neighbour and their organisation.
•   Strongly engaged, so fine for us as an NGO.
•   Would like to see more partnership.
•   Building relationship - then relationship has suffered from recession -
    personal phone call from Miles

Environment

•   No one here from Aggregate Industries energy management function --
    > part of sustainability.
•   Would like to know about the amount of CO2 saved, and initiatives.
•   increasingly asked for environmental footprint of products, and difficult
    to get right now.
•   Engagement started with local employees and then broadened (NGO)


Marketplace

•   Phone number for roles rather than individuals.
•   Work with non competitor companies to develop improvements.
•   Could have better collaboration on logistical planning (e.g. we almost
    ran out of product)
•   Could work closer. Need more trust not to share with competitors.
•   Receptive but secretive on tenders (London Concrete)
•   Difficult to get the necessary level of knowledge on sustainability with
    a/c manager level (e.g. recycled aggregates, advice on products)
•   Less engagement over the years - likely competitive pressure.
•   Theme over approximately five years, dealt with a number of people at
    Aggregate Industries on sustainability - only person dealing with it is to
    busy, so just don’t talk about it.
•   Next wave of effectiveness is collaboration across the whole sector.
•   Aggregate Industries are proactive in comparison to competitors.
•   tie up with customers and suppliers, information sharing --> assist in
    winning business.
•   shouldn’t have to ask for it - sustainability embedded in contracts.
•   Unclear on who might be one person to speak to on sustainability
    options and product development.
•   More visible strategy - little on products (but goes through sector
    routes).
•   Would it be of advantage to distribute a magazine to customers - show
    what’s on the agenda.

Workplace




      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 32 of 67
•   Engage with other companies where synergies already exist e.g. new
    employees 6 month catch-up what has worked, tve & -ve, share their
    contacts.
•   Supplier - new lists published on Brains works.
•   Solutions not being shared internally - opportunities cost through not
    sharing good practice.
•   Change management when people leave.
•   Could integrate better relationship management across all Aggregate
    Industries managers
•   Trying to keep track internally on all the initiatives is a challenge. This
    is the same for all companies.
•   Lots of process and bureaucracy (Swiss culture) - it is difficult.
•   The internal communications are thorough.
•   The future savings programs e.g. using gold badge, silver badge is
    exciting. Internal competition is good.
•   You can have communication overload with scattering effect. Key is to
    ensure everyone understands the strategy and where they fit in.
•   E-mail bombardment; it’s hard to communicate sustainability in safety-
    focused organisation.
•   Too much consultation with emails saying “read this report.” This
    means it’s less effective as you’re trying to get rid of it.
•   Aggregate Industries account managers responsible for accounts, not
    sustainability.




      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 33 of 67
          Appendix D: Material Issues Identified, Discussed and then Prioritised by Workshop Participants


At the Beginning of the     In Group Discussions                                               Prioritised by Participants
Workshop                                                                                       (number of votes per topic)


Community

long-term appropriate       Responsible sourcing                                               (24) Get feedback from community
restoration                    international community (e.g. India, China)                     through surveys
                               is it measurable? (good and bad)
community involvement                                                                          (21) Publicize liaison group activities
                            Compliant resolution numbers.                                      and meetings
sustain local community
relationships               Breakdown of educational visits.                                   (12) UK and global suppliers
                                                                                               encouraged to have a similar approach
engagement with local       Horizon scanning - future technological issues                     to their communities
communities                    like environment
                                                                                               (10) Publicize who the education
building trust              Curriculum mapping - educational visits (resource)                 programme reaches

good neighbour              Liaison group mapping                                              (8) Anticipate community response to
                                                                                               future sustainable issues and changes
improve public image,       Local employment (5-mile radius)
contributing to a better                                                                       (8) Source employees locally
environment for the         Local training to promote employment (like workplace)
community                                                                                      (5) Offer skills training in community
                            Online access to complaint resolutions (parish council websites.
engagement with public      newsletters?)                                                      (3) Access hard-to-reach community
                                                                                               groups
public consultation         Local news distribution (e.g. wildlife value)
                                                                                               (2) Gap analysis of liaison groups by
communication               Community surveys                                                  geography
                               feedback and economic importance in community
communication/education
At the Beginning of the         In Group Discussions                                             Prioritised by Participants
Workshop                                                                                         (number of votes per topic)

                                Local links to national projects and vice versa (i.e. wildlife
education                       value)

engagement with local           Communities are not just households.
school/colleges for future
employees                       Community interpretation (e.g. open days, study areas)

engagement/communication/e
ducation

Environment

minimise impact of operations   Stats on land holding, operation/use of land, land use break-    (28) Go above and beyond what is
                                down.                                                            expected of us by law and
impact of operations                                                                             policies/schemes
                                Contractor waste generation should be reported.
use of rail and sea for                                                                          (23) How are you going to meet/set our
transportation                  Community engagement case studies of how this works -            targets in the future?
                                clarify this process.
restoration of sites                                                                             (15) Working together with competitors
                                Bio fuel impacts - where are these from?                         on improvements.
managing the impacts of         Clarity of how “green” these are.
Carbon Reduction                                                                                 (13) Recycling content targets.
Commitment (CRC)                London Concrete no site carbon target - are there different
                                targets?                                                         (9) We need to justify the figures we
lower carbon emissions                                                                           use (absolute/normalised?)
                                Recycling of products. Set recycling targets. What is
energy use (carbon, etc)        maximum?                                                         (4) Communication and promotion of
                                                                                                 past successes (prior to previous
energy consumption              Research of potential use of recycled material.                  year/long term).

reduce carbon in transport      What is type of waste sent to landfill made up of?
fleet                           Working with competitives ref: back haulage etc.


                                                        Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                                                        Final Report 7/22/2010          p 35 of 67
At the Beginning of the           In Group Discussions                                           Prioritised by Participants
Workshop                                                                                         (number of votes per topic)

reduce carbon footprint           Transport emission (needs expansion in report)

deploy of natural resources       carbon footprint

maximising contribution to UK     Relative figures - no absolute figures
environmental policy priorities
                                  ‘Issue’ of the day
recycling
                                  Leaders not followers (large organisation)
aim for no waste
                                  Help set agenda
promotion of best practice
across sector                     Set own measures to allow promotion of best practice
                                  responding to set agenda
audit water in and water out
                                  Proactive approach

                                  Not what our targets are but how?

                                  Other plans - waste/carbon

                                  Water ballast from Aggregate Industries Shipping activities

                                  Report is past data - how do we communicate future issues?

                                  More detail on air emissions

                                  Carbon - embodied information is limited in report

                                  Restoration of sites
                                  Communication of end results

                                  BAPs and restoration


                                                         Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                                                         Final Report 7/22/2010          p 36 of 67
At the Beginning of the          In Group Discussions                                              Prioritised by Participants
Workshop                                                                                           (number of votes per topic)

                                 Number of sites restored

                                 “Looking back” at sites

                                 Website section - use links to local sites

                                 Range of sites from tiers from biodiversity action plan

                                 Bigger profile of sites on media events (e.g. spring
                                 watch...BBC)

Marketplace

Differentiation                  You need to be the market leader. Group ethos.                    (24) Help customers understand
                                                                                                   sustainable options
Packaging                        Look outward - be more collaborative with clients, competitors,
                                 suppliers, local authorities, the next wave.                      (19) Understand the whole Life Cycle
Sustainable sourcing/recycling                                                                     Analysis (upstream/downstream)
                                 Reputation.
Long term planning                                                                                 (10) Influence regulators to lift barriers
                                 Increase secondary aggregates/diverse supply.                     to sustainable products
Downturn in the construction     Influence designer and purchaser.
industry...what’s next?                                                                            (8) Be a market leader -
                                 Global awareness of all sectors (Holcim to build beneficial       proactive/Aggregate Industries’ ethos
Working with supply base to      market presence).
drive improvements                                                                                 (7) Great collaboration across sector
                                 Share best practice.
Security of supply                                                                                 (7) Understand whole procurement
                                 Imported material might be just as sustainable.                   needs and drivers
Collaboration
                                 Whole view.                                                       (6) Prove evidence of new
Working with customers to                                                                          technology/sustainable development
provide “best value” options     Validation of new technology by customers, BRE, university        (e.g. through BRE)
                                 research, transport research lab.

                                                        Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                                                        Final Report 7/22/2010          p 37 of 67
At the Beginning of the   In Group Discussions                                              Prioritised by Participants
Workshop                                                                                    (number of votes per topic)

Increasing profits                                                                          (6) Influence the designers of major
                          Lead - not bunker down.                                           projects
Economy
                          Organise and be flexible. A more difficult market provides both   (2) Increase awareness of responsible
Competitive               threats and opportunities.                                        source (e.g. Olympic site)

Growth                    But also need to keep an eye on economic realities of
                          competitive landscape.

                          Create an alliance of influence to create market for new
                          technology, products.

                          Create more simple information kits, awareness among
                          customers about better planning for sustainability.

                          Have the less sustainable products cost more.

                          Add value to your offering by providing information on
                          sustainability.

                          Be careful of alliances re: Monopolies Commission. You could
                          have alliances on solutions, but cannot be on products.

                          Use trade association (e.g. Green Building council)

                          Showcase big infrastructure projects (i.e. Olympic site)

                          Key performance indicators in procurements.

                          Recognize points of influence in procurement/contracts.
                          What are the project drivers?

                          Recognize need of client and understand Aggregate Industries’
                          leverage.

                                                Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                                                Final Report 7/22/2010          p 38 of 67
At the Beginning of the   In Group Discussions                                                Prioritised by Participants
Workshop                                                                                      (number of votes per topic)


                          Aggregate Industries needs to look at its supply chain
                          (upstream and downstream), not just internal supply.

                          Aggregate Industries must help customers to challenge existing
                          practices.

                          Influence regulators (e.g. lift barrier to recycled materials).

                          Influence the Green Guide to Specification.

                          Counter the “just want it cheap”
                          Is this still majority of market?

                          Too much variety in products - with carbon and inefficiencies
                          (e.g. change over time)

                          Inconsistency of recycled products across country. Regional
                          variations. Not able to offer national products for national
                          buyers.

Workplace                 What is the scope of Aggregate Industries in the workplace?         (22) Bottom up responsibility of
                          Including contractors?                                              Aggregate Industries objectives (e.g.
health and safety             in light of the health and safety stats and reporting?          CO2 targets)

health and safety         Training appears to be missing - especially in light of             (20) Sustainability (as a future
                          sustainability. Training from everyone from MO --> rock             threat/opportunity and competitive
safety                    breaker.                                                            issue/advantage)
                              All need to be comfortable doing it.
compliance                                                                                    (18) Training and development (to keep
                          Safety as a primary issue isn’t a surprise, it should be a given.   up to date with changes)
professionalism
                          Health and safety performance to plateau is quite normal.           (12) Recruitment - young engineers into
communication                                                                                 the industry. Graduate trainee scheme.

                                                 Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                                                 Final Report 7/22/2010          p 39 of 67
At the Beginning of the      In Group Discussions                                               Prioritised by Participants
Workshop                                                                                        (number of votes per topic)

                             Behavior change and change management (health and safety,
maintain/attract graduates   carbon reduction)                                                  (10) Leadership on workplace key
                                not just a mechanistic approach to health and safety,           issues across the sector
staff retention                 longer term and across the board
                                                                                                (5) Health and safety is a given
staff morale                 Challenge to manage it within decreasing resources.
                                                                                                (5) Demonstrate supply chain
                             What proportion of 38K hours of training is to the office versus   integration.
                             site staff? How effective is it?

                             8% of staff receiving regular performance reviews is appalling.
                               agreed - should be 98%

                             Recruitment and retention can be a barometer for company’s
                             priorities/reputation.
                                 target schools

                             Would like to see staff turnover rate reported in sustainability
                             report.

                             Report on what activity to improve diversity.
                                clarity on targets - may be different for different parts of
                                the business.

                             Report on improvements to the workplace (e.g. on water
                             management, biomass).

                             Report on actions taken by staff and new policies to improve
                             environmental impact.

                             Would like to see evidence of collaboration between workers
                             and suppliers to improve the workplace.

                             More about training and development (plan key training areas).

                                                    Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                                                    Final Report 7/22/2010          p 40 of 67
At the Beginning of the   In Group Discussions                                            Prioritised by Participants
Workshop                                                                                  (number of votes per topic)


                          Today is an example of a good way of working for Aggregate
                          Industries - cross-section of ideas.
                          Consistent work with suppliers to improve products and
                          services.

                          Collaboration with both clients and suppliers. May clash with
                          the environmental goals the company has set (e.g. use of
                          recycled materials can increase CO2).

                          Push collaboration more and give it more emphasis.

                          Most important issues are already getting attention - it is
                          second tier that will need work.

                          Culture is key to addressing the performance plateau.

                          Look at biggest threat in future --> environmental
                          sustainability.

                          Retention and skills --> what happens when economy picks
                          up?

                          Would like to see strong education programme to attract
                          women and ethnic diversity.

                          Every employee needs to know how they contribute to
                          Aggregate Industries objectives.
                             a programme (performance related) would help get off the
                             plateau.
                             align all employees - target and cascade Aggregate
                             Industries and Holcim targets to all Aggregate Industries
                             comps (e.g. London Concrete)


                                                 Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                                                 Final Report 7/22/2010          p 41 of 67
At the Beginning of the   In Group Discussions                                                Prioritised by Participants
Workshop                                                                                      (number of votes per topic)

                          Behavior change through site manager responsibility - bottom-
                          up.

                          Aggregate Industries could help play a role in integration (e.g.
                          Leicestershire and diversity)

                          Targets need to be clever, a tool to be managed, not ‘straight’
                             can reflect local diversity mix
                             may be about moving away from targets.
                             case studies.
                             downloads on website.
                             reach out to local people.

                          Demonstrate supply chain innovation.

                          Engagement of staff in Corporate drivers (e.g. BAP). Get site
                          workers involved in recording sightings of wildlife - rather than
                          training.

                          Where is Aggregate Industries against industry benchmark on
                          diversity?
                              even if Aggregate Industries is doing well, don’t stop

                          Consider how Aggregate Industries may be more attractive as
                          an employer, in order to recruit - use the good work being
                          done to attract staff.

                          Link between recruitment and sustainability.




                                                 Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                                                                 Final Report 7/22/2010          p 42 of 67
  Appendix E: Stakeholder feedback on Aggregate Industries’s Report

    PPT = participant comment Aggregate Industries – Aggregate Industries
                                 comment

PPT: You should say what the cover photo is of

Aggregate Industries: Regarding chapters – some reports follow the social
economic environmental model – others just get to issues. Aggregate
Industries follows the Business in the Community model.

SGS verification is vigorous – it challenges the robustness of our systems
and data. Aggregate Industries is a complex organisation with numerous
joint ventures and many locations. So there is a real push to get data
systems in place.

PPT: reading the report on the computer means you have to scroll
sideways making it difficult to read.
Aggregate Industries: we produced it that way for wide-screen computers
(laptops) online

PPT: there’s no executive summary. This could be a big gap as most
people won’t read whole report.
Aggregate Industries: that’s a very helpful comment. An executive
summary could also be used on our website as a snapshot for people who
just want top line information.

PPT: the cover picture reappears in Report and it is captioned.

PPT: you could list key achievements under each theme as introductions
to the sections.
Aggregate Industries: yes and then we could combine those achievements
with an executive summary and publish this as a short summary report

PPT: older eyes have difficulty with grey text.

PPT: Royal Institute for Blind People gives guidance on accessibility.

PPT: Aggregate Industries is at a fork in the road and needs to decide
where you want to go
Aggregate Industries: We want a report that’s readable. We want the A+
GRI rating. We can use the web better to publish the more the technical
data that the GRI looks for.

PPT: have you looked at Association of Chartered Certified Accountants
(ACCA) “best in class” reports?
Aggregate Industries: TEC did some research on other GRI reports in our
sector and provided Aggregate Industries with examples.
PPT: The report is all about the past. We need a forward-looking section
“what will Aggregate Industries be doing”.
Aggregate Industries: Yes, we were trying to meet GRI reporting
guidelines – which tends to be past focused. It’s a trade off what you keep
in the report given limited page space and the requirements for external
assurance processes.

PPT: Have you looked at web page-turning format?
Aggregate Industries: Yes, our Bradstone business unit used this
technique. In general Aggregate Industries needs to make better use of
the web. We also need to find a way to make it worth the investment.

What are your thoughts on detail versus readability?

PPT: Aggregate Industries could do the verified data just on line and use
paper report for stories.

PPT: I need the verified data for my business with Aggregate Industries.

PPT: Aggregate Industries is trying to be all things to all people. If the
data is online you could get a tailored report just for your specific
interests.

Aggregate Industries: Indeed, we did customised online reporting a long
time ago.

PPT: We use a PDF generator that simply PDF just the sections you need.

PPT: You can organise the web to have headlines, data, and case studies
– sort it that way. Case studies are very valuable.

PPT: There’s no commentary on Supply chain management. What is
coming?

Aggregate Industries: yes, there wasn’t a lot on supply chain as
Aggregate Industries is vertically integrated. But we’re looking at this and
it was captured in the issues prioritisation exercise today at the workshop.

PPT: It would be useful to be able to drill down into the figures. The data
is sometime averaged and it is useful to be able to see how you came to
those figures.

Aggregate Industries: Yes, we could do that on the web. We would like to
be able to drill down to the site level and get data by local level sites. This
would be very transparent and would allow us to provide more local
stories. To accomplish this we need to get better at the web sections.


      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 44 of 67
It’s hard to keep information up-to-date. However, most of our key data is
electronically captured for operations e.g. electricity use. So it should be
possible to utilise this in reporting.

On the other hand, you could put in a huge amount of effort and
resources for just a handful of report readers. We need to strike the right
balance especially as resources are stretched.

PPT: You could do your web reporting as a continuous live process based
on the data – but you’d lose the punctuated impact of regular reports.

PPT: It would be useful to hear what you’re planning to do in future.
Government departments find it useful to determine whether there’s a
need to intervene or not.

Aggregate Industries: Yes, our carbon plans are online. Those are future-
looking.

PPT: What about including information about embodied carbon in
Aggregate Industries’s supply chain?
Aggregate Industries: This will be done in product labelling. We have
17,000 products. We’d need to aggregate the data by product type.

PPT: Will you have a sustainability manager in each region rather than
just head office?
Aggregate Industries: We’ve merged environment, quality and safety.
Those staff members are in the regions and available for stakeholders.
While they may not have the title “sustainability manager” that is
essentially the function they fulfil.

PPT: We have funding at Loughborough University to set up Sustainable
Construction Hub – we’d like to invite participants at the workshop to join
– let me know.




     Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                     Final Report 7/22/2010          p 45 of 67
                    Appendix F: Phase II GRI Checklists

Materiality

External


□ Main sustainability interests/topics and Indicators raised by stakeholders.
□ The main topics and future challenges for the sector reported by peers and
   competitors.


□ Reasonably estimable sustainability impacts, risks, or opportunities identified
   through sound investigation by people with recognized expertise, or by expert
   bodies with recognized credentials in the field.


Internal


□ Key Aggregate Industries values, policies, strategies, operational
   management systems, goals, and targets.


□ The interests/expectations of stakeholders specifically invested in the success
   of Aggregate Industries (e.g., employees, shareholders, and suppliers).


□ Significant risks to Aggregate Industries.
□ Critical factors for enabling Aggregate Industries’s success.
□ The core competencies of Aggregate Industries and the manner in which the
   company can or could contribute to sustainable development.


Stakeholder Inclusiveness


□ Aggregate Industries can describe the stakeholders to whom it considers itself
   accountable.


□ The report content draws upon the outcomes of stakeholder engagement
   processes used by Aggregate Industries in its ongoing activities, and as
   required by the legal and institutional framework in which it operates.


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□ The report content draws upon the outcomes of the stakeholder engagement
   processes undertaken specifically for the report.


□ The stakeholder engagement processes that inform decisions about the report
   are consistent with the scope and boundary of the report.


□ List of stakeholder groups engaged by Aggregate Industries. e.g.
   communities, civil society, customers, shareholders and providers of capital,
   suppliers, trade unions, and workforce (GRI disclosure 4:14)


□ Aggregate Industries’ process for defining its stakeholder groups, and for
   determining the groups with which to engage and not to engage. (GRI
   disclosure 4:15)


□ Approaches to stakeholder engagement, including frequency of engagement.
   E.g., surveys, focus groups, community panels, corporate advisory panels,
   written communication, management / union structures, and other vehicles.

□ Specifically indicate which engagement was undertaken as part of the report
   preparation process. (GRI disclosure 4:16).


□ Implement a process for understanding the key issues and concerns that have
   been raised through stakeholder engagement and document how Aggregate
   Industries has responded to those key issues and concerns (GRI disclosure
   4:17)

Clarity


□ Aggregate Industries’ report contains the level of information required by
   stakeholders, but avoids excessive and unnecessary detail.


□ Stakeholders can find the specific information they want without unreasonable
   effort through tables of contents, maps, links, or other aids.


□ The report avoids technical terms, acronyms, jargon, or other content likely
   to be unfamiliar to stakeholders, and should include explanations (where
   necessary) in the relevant section or in a glossary.




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□ The data and information in the report is available to stakeholders, including
   those with particular accessibility needs (e.g., differing abilities, language, or
   technology).




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  Appendix G: Aggregate Industries’s Stakeholder Inclusiveness: GRI’s
                            Perspective

The reasonable expectations and interests of Aggregate Industries’ stakeholders
are a key reference point for many decisions in the preparation the company’s
report, such as the scope, boundary, application of Indicators, and assurance
approach.

However, not all of Aggregate Industries’ stakeholders will use the report. This
presents challenges in balancing the specific interests/expectations of
stakeholders who can reasonably be expected to use the report with broader
expectations of accountability to all stakeholders.

For some decisions, such as the scope or boundary of Aggregate Industries’
report, the reasonable expectations and interests of a wide range of stakeholders
will need to be considered. This is because there may be, for example,
stakeholders who are unable to articulate their views on Aggregate Industries’
report and whose concerns are presented by proxies.

There may also be stakeholders who choose not to express views on reports
because they rely on different means of communication and engagement. The
reasonable expectations and interests of these stakeholders should still be
acknowledged in decisions about the content of Aggregate Industries’ report.

However, other decisions, such as the level of detail required to be useful to
stakeholders, or expectations of different stakeholders about what is required to
achieve clarity, may require greater emphasis on those who can reasonably be
expected to use the report. For example, Aggregate Industries employees,
NGOs, SRIs or regulators may require considerable detail.

It is important Aggregate Industries documents the processes and approaches
taken in making these decisions.

Stakeholder engagement processes can serve as tools for understanding the
reasonable expectations and interests of stakeholders.

Aggregate Industries has a wide range of stakeholder engagement activities as
part of its regular operations. These should provide useful inputs for decisions on
reporting.

For example, Aggregate Industries might engage with stakeholders for the
purpose of compliance with internationally-agreed standards (e.g. BRE BES
6001), or informing ongoing organizational/ business processes.

In addition, as is contemplated in this Phase II project, stakeholder engagement
may also be implemented specifically to inform the report preparation process.

Aggregate Industries can also use other means such as the media, the scientific
community, or collaborative activities with peers and stakeholders.



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These means can help Aggregate Industries better understand stakeholders’
reasonable expectations and interests.

For Aggregate Industries’ report to be assurable by SGS, the process of
stakeholder engagement should be documented. When stakeholder engagement
processes are used for reporting purposes, they should be based on systematic
or generally accepted approaches, methodologies, or principles – such as those
provided through TEC’s expertise.

The overall approach should be sufficiently effective to ensure that stakeholders’
information needs are properly understood.

Aggregate Industries should document its approach for defining which
stakeholders it engaged with, how and when it engaged with them, and how
engagement has influenced the report content and the organization’s
sustainability activities.

These processes should be capable of identifying direct input from stakeholders
as well as legitimately established societal expectations.

Aggregate Industries may encounter conflicting views or differing expectations
among its stakeholders, and will need to be able to explain how it balanced these
in reaching its reporting decisions.

Failure to identify and engage with stakeholders is likely to result in a report that
is not suitable, and therefore not fully credible, to all stakeholders.

In contrast, systematic stakeholder engagement, as is practiced by Aggregate
Industries throughout its operations and as proposed in Phase II, enhances
stakeholder receptivity and the usefulness of Aggregate Industries’ report.

As Aggregate Industries management knows, executed properly, stakeholder
engagement brings ongoing learning within the organization and by external
parties, and increases the company’s accountability to a range of stakeholders.
Accountability strengthens trust between the Aggregate Industries and its
stakeholders. Trust, in turn, fortifies the credibility of Aggregate Industries’
report and communications.




      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
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    Appendix H: Invitation e-mail, Joining Instructions and Participant List

We are e-mailing to invite you to take part in a Sustainability Panel workshop
organised by The Environment Council, an independent third party, on behalf of
Aggregate Industries:

Friday 9th April 2010
9:45 am – 4:00 pm
The View Tube, 2012 Olympic Park, London
Pudding Mill Lane Docklands Light Rail (DLR) station

Don’t miss this unique opportunity to preview the emerging London Olympics site
– please see flyer attached.

This informal workshop will give you the opportunity to

(i) hear from Aggregate Industries about their range of activities as they prepare
their Sustainability Report 2009; and

(ii) provide an opportunity for you to discuss issues that are key to you and your
organisation.

Your involvement will provide the company with useful feedback in order to
assess and improve its reporting and sustainability strategy. You'll also get an
insider's look at the Olympics site.

Why you?

You have been identified as someone whose views Aggregate Industries would
value. For example,

-   stakeholders who participated in our 2009 consultation
-   customers or suppliers of Aggregate Industries
-   employees or contractors of the company
-   residents of communities where Aggregate Industries operates
-   NGOs with an interest in sustainable development or the environment
-   government agencies that oversee construction or resource use.

Aggregate Industries wants to better understand your expectations, key
concerns and priorities about the company’s activities.

Why does Aggregate Industries need your input?

Aggregate Industries would like to find out what issues really matter to you.
They will then use this information to:
    · Prioritise areas of work
    · Inform their sustainability strategy
    · Ensure their Sustainability Report 2009 is relevant to you to make their
report more useful.

Who is Aggregate Industries?


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                                        Final Report 7/22/2010          p 51 of 67
A member of the Holcim Group, Aggregate Industries is an international
construction and building materials company. Its operations extend throughout
the UK and into northern Europe. It produces a range of aggregates, ready-
mixed concrete, asphalt and pre-cast concrete products as well as providing
construction and surfacing services. Aggregate Industries is a supplier to the
2012 Olympic site.

You might be more familiar with some of their subsidiary companies such as
Bardon Aggregates, Bardon Contracting, Charcon and Bradstone.

For more information, here is a link to Aggregate Industries 2008 Sustainability
Report

http://www.aggregate.com/PageFiles/46/Sustainability-report-2008.pdf

So what are we asking you to do?

If you are able to participate in our Workshop on April 9th, 2010

(i) please hold the date in your calendar and

(ii) RSVP your participation (yes or no) to <sender’s email> by 26th March.

More information and joining instructions will then follow.

Thanks very much. We look forward to seeing you there.




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                Appendix I: Workshop Presentation on Materiality
                  given by Dr Miles Watkins of Aggregate Industries

Slide 1




Slide 2                                       The Holcim group is a very large
                                              business working across great
                                              geographic diversity. This brings wide
                                              ranging sustainability challenges from
                                              economic, environmental and social
                                              perspectives. The challenges from
                                              working in developing countries are
                                              often very different from those in the
                                              developed world. Often, the company
                                              finds itself working in areas of
                                              complicated political tensions. Along
                                              with a business of this size comes an
                                              inherent responsibility to develop
                                              sustainably.

Slide 3




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                                          Final Report 7/22/2010          p 60 of 67
Slide 4                                       Workplace. H&S a main priority for
                                              Aggregate Industries and in 2009 we
                                              will be talking about our pledge with
                                              the HSE along with awards in this
                                              field.
                                              Employee diversity policies and
                                              practices
                                              Age profile: 18% under 30
                                              Gender balance: 84% male 16%
                                              female
                                              Ethnicity: 1.5% stating they belong to
                                              a minority ethnic group, 15% not
                                              stated and 83.5% white
                                              Training and development
                                              Nearly 38,000 hours of training given
                                              to staff in 2008
                                              8% of staff receiving regular
                                              performance reviews (many believed
                                              to be not captured)
                                              Recruitment and retention
                                              20 Graduates recruited
                                              14 employees given access to
                                              Leadership Development Programme
                                              with Loughborough University
                                              Health and safety
                                              LTIFR falling year on year at 4.39
                                              31,938 absent days out of 1.4million
                                              (0.2%)
                                              Safety awards from ISOH and QPA

Slide 5                                       Get lots of calls from may charities/
                                              groups nationally - New community
                                              plan developed to help us identify who
                                              we should support
                                              Reporting through charts/ graphs to
                                              show incidents/ issues. Blasting
                                              biggest community complaint followed
                                              by noise and dust.
                                              Economy important in terms of who
                                              we are lending support to?

                                              Community complaints
                                              Blasting – 41
                                              Noise – 25
                                              Dust – 17
                                              Visual – 11
                                              Transport – 8
                                              Others - 9

                                              Community plan
                                              To show how we can give support to
                                              the communities of which we are a

          Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                          Final Report 7/22/2010          p 61 of 67
                                              part
                                              Community engagement themes
                                              Industrial heritage
                                              British Commercial Vehicle Museum
                                                      Local cultural identity
                                              Mosaic – Business in the Community’s
                                              group championing issues facing
                                              young Muslims

                                              Grass-roots sports activities
                                              A host of youth sports clubs

                                              Nature conservation and
                                              understanding of wildlife
                                              Ongoing work with many Wildlife
                                              Trusts

                                              Community security and well-being
                                              Sponsorship of community police cars
                                              in Staffordshire and Leicestershire


Slide 6                                       Shift in the marketplace for
                                              sustainability.
                                              Economy great effect on production
                                              and sales in 2009
                                              Production

                                              Aggregates 45.3mt
                                              Asphalt – 6.55mt
                                              RMX – 3.1m3
                                              Precast – 3.3mt

                                              Resources used and recycled
                                              Use of secondary aggregates from
                                              China Clay processes (1.16mt in
                                              2008)
                                              1.3mt of cementitious materials - PFA
                                              and ggbs
                                              Recycled aggregates
                                              Changes to business
                                              Acquisitions and closures
                                              Procurement practices
                                              National team to manage
                                              relationships with large suppliers
                                              Identified risks of importing stone
                                              Competition law
                                              Compliance training for employees
                                              Responsible sourcing
                                              Externally awarded
                                              Long term commitment to operating
                                              more sustainably

          Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                          Final Report 7/22/2010          p 62 of 67
                                              First to achieve in 2009




Slide 7                                       Perceived as of most significant the
                                              last time we undertook stakeholder
                                              engagement.
                                              Carbon management – figures more
                                              reliable/ better captured. Attainment
                                              of CTS since this report
                                              Best Green Companies 2008, 2009...
                                              Awaiting 2010.

                                              Environment – the world around us
                                              Waste management

                                              Inert, hazardous and non hazardous.
                                              Totalling 103,448 tonnes. 39% went
                                              to landfill.
                                              Zero waste to landfill target for 2012
                                              Reporting accuracy issues

                                              Prosecutions and incidents
                                              Conviction for contravening the
                                              suspended solids limit of discharge
                                              consent on the Isle of Wight.
                                              Biodiversity

                                              Manage 1,788 hectares including:

                                              43 SSSIs – biological and geological

                                              10 Special areas of conservation
                                              5 Special conservation areas
                                              Home to:
                                              49 species on the IUCN ‘red list’
                                              1,150 species and 65 habitats

                                              Water
                                              Consumption per tonne of production
                                              falling

          Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                          Final Report 7/22/2010          p 63 of 67
                                    Better management going forward
                                    with plan and steering group
                                    Carbon management
                                    Reporting by tonne of production and
                                    by transportation
                                     Carbon Trust Standard




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                                Final Report 7/22/2010          p 64 of 67
            Appendix J: Stakeholder Evaluation Form Comments

Any comments about the above, or anything else (e.g. venue, lunch,
facilitation, organisation etc…) that you would like us to note:

Great venue, really nice and approachable people from Aggregate Industries.
Hope to work with you all more in the future

It would be interesting to know, following the event, how worthwhile
Aggregate Industries found it and what actions they have delivered on the
comments/view made.

Displayed good level of transparency and stakeholder engagement. Higher
level of detail on carbon – drill down required. Regarded as excellent tool to
plan forward sustainability strategy.

Great day. A tight squeeze at times but cosy, intimate atmosphere enabled a
good level of communication. Thanks for the invite. Would welcome further
collaboration on the sustainability agenda.

Great chocolate cake! Seriously, very well organised and worthwhile event.

Great venue and food! Discussion well facilitated.

Overall management excellent – kept well to time. Structure good – small
groups enabled easy contribution and understandable/transparent routes to
results. Excellent and topical choice of venue. Coffee could have been hotter!

Very well organised day which gave an important overview on Aggregate
Industries policies. I felt that the group discussions were of importance to
Aggregate Industries.

The event was well organised.

Very good venue!

I thought Aggregate Industries really wanted to move forward by listening to
all the comments with interest.

Good facility, but not enough breaks or moving around. It’d have been good
to have other speakers. Maybe the facilitating team could have contributed.

A very well organised and informative event. Would like to have seen
someone from board level to put some weight behind the project.

Lunch was a touch light.

Thank you for the opportunity – very interesting to be on the “other” side of
the process.

Venue: interesting. Lunch: Good. Facilitation: Very good. Organisation: Very
good. Atmosphere: Very conducive to discussion.

      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
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Balance of participants about right. Collecting comments not quite consistent.
Comments made not always documented. Raises Aggregate Industries profile
in sustainability to a target audience.

Venue room somewhat noisy in group sessions.

A very valuable insight into Aggregate Industries work helps to set a clearer
context for working with you as a land managing partner. Impressed with the
broad view Aggregate Industries is taking in communicating with
stakeholders, environmental standards, etc. We look forward to working with
you further!

Very pleased I was invited to attend. Enjoyed the experience.

Fantastic, enjoyable day.

Good timekeeping/structure. Venue a bit crowded; uncomfortable chairs. But
nice to see the Olympics site!

Great demonstration of openness. Well facilitated. Good venue.




      Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                      Final Report 7/22/2010          p 66 of 67
          Appendix K: Aggregate Industries and TEC 2006 - 2009

Year          Aggregate Industries            The Environment Council (TEC)
              (Aggregate Industries)
2009          Supply Chain workshop           Provided a platform for Aggregate
              Corporate Leaders               Industries to share best practices on
              Programme                       stakeholder engagement and
              Ben Vivian, Aggregate           innovation.
              Industries’s Head of
              Communications, co-
              presented

2008          Materiality Assessment for      TEC designed and managed a
              the Global Reporting            survey using online consultation
              Initiative (GRI) verification   (Stakeholder Talk) and phone
              based on core indicators.       interviews of 350 stakeholders
                                              (employees, NGOs, government,
                                              customers, etc). Through this work,
                                              Aggregate Industries identified the
                                              main stakeholder concerns,
                                              prioritised areas of work, refined its
                                              sustainability strategy and secured
                                              B+ from GRI.

2008          Communications and CSR          TEC provided comments to help
              Programme 6 month plan          Aggregate Industries refine the plan



2007          Breathing Places Survey to      TEC designed and ran a survey of
              gauge the impact of             Wildlife Trusts staff.
              Aggregate Industries
              funding of Wildlife Trusts      Aggregate Industries joined the
              under the BBC Breathing         Corporate Leaders Programme
              Places programme.

2006          Biodiversity Action Plan        TEC facilitated this workshop.
              Workshop, Birmingham –          Helped Aggregate Industries
              9 representatives from          understand the priorities of key
              conservation NGOs and           stakeholders and identify such
              Aggregate Industries.           stakeholders expected from the
                                              company like.




       Aggregate Industries – Stakeholder Engagement for GRI-based Reporting 2010
                                       Final Report 7/22/2010          p 67 of 67

				
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Description: Environment Council s report Aggregate Industries The engagement