Sales skills, sales ability to reflect, but also a work of skill, so marketing is the process of communication between people, purpose and emotionally moving, enlighten them with reason, to bribe them. Including customer psychology, product expertise, community knowledge, skills, communication skills and use the control. Common sales techniques are leading transaction law, contract law hypothesis, the key buttons transactions law, comparative law Franklin, door closing law, soft hard and lead cast, in short, to do marketing is the process of communication between people, whose purpose is emotionally moving, enlighten them with reason, to bribe them. communication is a sales staff the most important core skills how to face different preferences and different personality, mood and even different customers are interested in listening to each other, acceptance of salesman first, and then accept the product, this is a very specialized skills.
CDU delivering AIM Professional Short Courses Essential Selling Skills This intensive and highly interactive course will equip enthusiastic salespeople with the skills necessary to return high sales-to-calls ratios and ensure their place as highly valued deal closers and relationship builders. It is designed for sales people, client service personnel, call centre staff, account managers and other individuals who need to gain commitments from internal and external clients. Designed for Sales people, client service personnel, call centre staff, account managers and other individual who needs to gain commitment from internal and external clients. Learning Outcomes • Identify client buying motives and needs • Strategies for cold calling • Identify key strengths, features and benefits of products / service • Identify effective questioning techniques • Distinguish and respond to real client concerns • Identify and respond to buying signals • Negotiate and successfully close the sale • Effectively plan and manage sales territory and sales activities Course Content • Identifying strategies to deal with “call reluctance” • The seven stages of the client call • Identifying the six major buying motives • Setting clear goals for each call • Approach techniques to gain client interest and involvement • Questioning techniques to build better relationships • Matching product or service benefits to needs • Effective territory management Course Duration: 2 days For More Info Ph: 08 8946 6065 or 08 8946 6090 Fx: 08 8946 6822 email@example.com www.cdu.edu.au/aimcourses
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