COLORADO DEPARTMENT OF HUMAN SERVICES PAGE NUMBER POLICY 9.8 DIVISION OF YOUTH CORRECTIONS 1 OF 6 CHAPTER: Security and Control SUBJECT: Reporting Critical Incidents EFFECTIVE DATE: June 1, 2005 RELATED DYC STANDARDS: SC 13.0, 19.0, MD 28.0, 33.0, JRR 5.0, 6.0 THIS POLICY RELATES TO: CDHS (DOI) POLICY 11.1 [X] State-Operated Treatment Facilities RELATED STATUES: [X] State-Operated Detention Facilities SECTION 18-3-202, 18-3-203, 19-3-304 AND [X] Secure Residential Treatment Facilities 19-3-307, C.R.S. [X] Residential Child Care Facilities [X] Regional Offices [X] Central Office John Gomez, Director I. POLICY: The Director or designee of the facility or residential program shall be notified, both verbally and in writing, of all critical incidents which occur within a facility/program or which involves a Division of Youth Corrections (DYC) client or staff member. The Director of the facility/program, in turn, shall notify the appropriate Regional Director or designee and the Director of DYC, or designee, both verbally and in writing, as dictated by facility/program procedures. Staff members for facilities/programs with Colorado Trails access are required to complete all critical incident reports directly into the Trails system. One staff member directly involved in the critical incident is required to complete a critical incident report in Trails. A staff recording the facts of a critical incident outside of the facility/program or discovered after the incident is also required to directly report the incident in Colorado Trails. II. DEFINITIONS: A. Critical Incident Category I: A serious life safety incident that requires immediate notification, further investigation and final disposition of the incident. B. Critical Incident Category II: A potential life safety concern that is managed by the facility/program and reported within 24 hours. Category II Critical Incidents require further investigation and final disposition of the event. C. Life Safety: A high level of danger to life or limb. D. Escapees: CHAPTER SUBJECT POLICY PAGE 2 of 6 Security and Control Reporting Critical Incidents 9.8 6/1/05 1. A juvenile who has left the facility or residential program’s custody or direct supervision without the proper authorization. 2. A juvenile who has not returned to a facility or residential program four (4) hours after the prescribed return time from a home visit, school, training program, community activity, or any other authorized leave from the facility or residential program. III. PROCEDURES: A. Criteria: 1. The following circumstances shall constitute a Category I Critical Incident requiring immediate notification to authorized persons and immediate response to the incident: a. The death of a juvenile in the legal or physical custody of DYC, a staff member while on duty or any program visitor. b. A suicide attempt by a resident under legal or physical custody of DYC that requires admission to a medical hospital. c. Transport to a medical hospital for a life-threatening emergency. d. Juveniles who escape from any DYC secure facility, secure residential contract facility (SRTC) or staff secure facility. Also see DYC Policy 9.12, Facility Emergency Plan, for Escape Reporting Procedures. 1. Examples include: a. Escape from a facility/program b. Running from a staff supervised outing or athletic event c. Running from a staff supervised medical visit e. Incidents that require law enforcement to take control of the facility, unit or program, such as CHAPTER SUBJECT POLICY PAGE 3 of 6 Security and Control Reporting Critical Incidents 9.8 6/1/05 bomb threats, hostage situations and use of a weapon. f. Fire, flood, hazardous material or other damages to the physical plant that compromises the life safety of the juveniles and staff or a serious breach in the facility security. g. Any juvenile under the supervision of DYC who is involved in a crime of violence. 2. The following Category II Critical Incidents require notification between the hours of 8:00 a.m. and 5:00 p.m. but no later than 24 hours following the discovery of the incident. a. A suicide attempt that would have resulted in death except for circumstances beyond the person’s control does not require admission to a medical hospital. b. Juveniles who escape from a non-secure setting. Also see DYC policy 9.12, Facility Emergency Plan for Escape Reporting Procedures. c. Juveniles who do not return from an approved pass four (4) hours after the designated return time from a supervised secure, licensed Residential Child Care Facility (RCCF) or a Child Placement Agency (CPA). Also see DYC policy 9.12, Facility Emergency Plan for Escape Reporting Procedures. 1. Examples include: a. Failing to return from a transition pass b. Failure to return from a court approved furlough or pass with family d. Injuries to, or acute illness of juveniles or on-duty staff that requires admission to a medical hospital. e. Any current alleged abuse of juveniles or complaints alleging malpractice, neglect, or abuse that the local county department of social services determines an investigation is necessary. CHAPTER SUBJECT POLICY PAGE 4 of 6 Security and Control Reporting Critical Incidents 9.8 6/1/05 f. Any loss of a secure facility egress keys, as defined in program procedures. g. Lockdown of a facility, unit, or community residential program, which lasts eight (8) hours or more during the juveniles waking hours. h. Damages (e.g. fire, flood, tornado) that, in the judgment of the program Director, are deemed to be critical but do not compromise the life safety of juveniles or staff. i. All incidents resulting in the summoning of law enforcement officials which results in charges being pressed or a report being taken but does not require relinquishing control of the facility to the responding officials. j. Regardless of the category, any critical incident that may, in the judgment of the Program Director, cause immediate response from the media. B. Notifications: 1. The shift supervisor/lead worker on duty at the time of a critical incident shall immediately contact the Regional Director or designee for all critical incidents not related to a facility, or the Program Director or designee to provide information regarding the nature and details of the incident and to receive instructions, as appropriate. 2. When informed of a Category I Critical Incident, the Regional Director or designee, or the Program Director or designee shall notify the DYC Director or designee by telephone during normal business hours. The appropriate Regional Director(s) or designee shall also be notified for critical incidents involving residential programs. If the reporting person is unable to talk directly to the Director or designee, or if after normal business hours, contact the on-call administrator by paging them on the dedicated critical incident pager at 1-866 589-1648. The appropriate Regional Director(s) shall also be notified by paging them on their assigned pager. 3. When informed of a Category II Critical Incident, the Regional Director or designee, or the Program Director or designee shall report the critical incident on the dedicated category II Critical Incident telephone number (303) 866-7952 to the person CHAPTER SUBJECT POLICY PAGE 5 of 6 Security and Control Reporting Critical Incidents 9.8 6/1/05 answering the phone or leave a voice mail message. The facility/Program Director shall also report the critical incident to the appropriate Regional Director within 24 hours of discovering the incident. 4. All facilities/programs with Trails access must record the critical incident into Colorado Trails before the completion of the assigned work shift of the staff reporting the critical incident. 5. In addition to DYC’s Critical Incident reporting requirements, programs licensed by the Division of Child Care must also follow the general rules for childcare facilities in regard to reporting critical incidents. 6. Each institutional, detention and community residential program shall develop and maintain an updated critical incident notification list. C. Follow-Up Reporting: 1. All reported critical incidents must be entered electronically into Colorado Trails by the end of the shift for State-Operated facilities or a private program operating in state-owned buildings who have access to Trails. a. Private residential contract programs that do not have access to Trails shall fax a copy of the critical incident report (Addendum A) to the Regional Director who manages the contract. When applicable, a copy of the report shall also be faxed to the youth’s Regional Director within eight (8) hours of reporting the incident. b. The Regional office shall enter the critical incident into Trails within one working day, excluding weekends and holidays. c. An addendum should be filed after the original report if more information becomes available or if the staff person remembers something that was not included in the original report. The addendum shall be added to the original report. d. Once a final disposition of the incident is determined, i.e., child abuse findings, law enforcement investigations or personnel actions, it should then be added into Trails. All follow-up investigation reports of a CHAPTER SUBJECT POLICY PAGE 6 of 6 Security and Control Reporting Critical Incidents 9.8 6/1/05 critical incident shall be cross-referenced in Colorado Trails. 2. The Director of DYC shall forward copies of critical incident reports to the Executive Director of the Colorado Department of Human Services (CDHS) as required by CDHS (DOI) Policy 11.1 Reporting of Critical Incidents. 3. The Director of DYC or designee shall specify who shall be responsible for notifying any other appropriate authorities, such as, the Attorney General's Office, insurance carriers, the Coroner, Courts, or other persons or agencies, as deemed necessary.
Pages to are hidden for
"COLORADO DEPARTMENT OF HUMAN SERVICES DIVISION OF YOUTH CORRECTIONS"Please download to view full document