Performance appraisals wording
Performance appraisals, performance reviews, performance feedback - they all refer to
the same process that is very much part and parcel of working in large organizations.
That doesn't mean that smaller companies do not conduct performance appraisals, but
they tend to do it less formally.
Performance feedback is clearly a necessary evil, as it allows a company to reward and
recognize its best employees to motivate them further. For employees who aren't
performing at optimum levels, it provides a structured way of working with the
employees to raise their performance.
From an employee' perspective, it is thus critical to ensure that your performance
appraisals capture the best of your work during the period under review. The performance
appraisal form becomes a permanent record that will have an impact on your career not
only in the same organization, but may also be used as reference if requested by a future
Obviously the most important thing to include in your performance feedback is
achievement of your business goals or metrics. List down the key metrics and provide
supporting evidence on how you achieved those goals. Include also challenges or
obstacles that you managed to overcome.
Regardless of the industry, company or role you're in, incorporate the following 5 key
strengths in your performance appraisals. There is great emphasis on these values as they
form the foundation for a company's corporate culture, and are critical for its survival and
Key Strength # 1: Focus on customer satisfaction - describe how you contribute to
increasing customer satisfaction and loyalty for the company's long-term growth.
Key Strength # 2: Teamwork and collaboration - highlight how you build lasting
relationships with other teams and work collaboratively to achieve common goals.
Key Strength # 3: Open communications - emphasize your willingness to listen to new
ideas, or to adopt alternative approaches
Key Strength # 4: Interpersonal skills - stress your ability to work with all levels within
Key Strength # 5: Adaptability to change - illustrate how you're able to adapt in the face
of constant changes in the organization or industry
High ratings in these areas will enhance your technical or functional expertise, and will
make you a more valuable player within the organization.
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