Training Rollout Initiative and Plan by dev15756

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									                                                                                                                                      Training Process Flow Chart
 ID               Task Name                                                                                                         Duration         Start         Finish          Resource Names                     Jan '06                    Feb '06               Mar '06                     Apr '06
                                                                                                                                                                                                                       1      8   15     22     29    5    12   19    26    5    12      19   26     2     9
 1                Training Rollout Initiative and Plan (TRIP)                                                                          314 days     Mon 1/16/06    Thu 3/29/07
 2                     TRIP - Stage 1 - Project Planning                                                                               100 days     Mon 1/16/06       Fri 6/2/06
 3                          Define project objectives and describe mission statement                                                       2 days   Mon 1/23/06    Tue 1/24/06 Kevin Stretch                                               Kevin Stretch
 4                          Ensure total participation by training team support staff                                                   0.5 days    Mon 1/23/06    Mon 1/23/06 ALL                                                        ALL
 5                          Identify Departments or End-User Community to be Trained                                                    26 days     Wed 1/25/06     Wed 3/1/06
 6                               Create list of target departments                                                                          1 day   Wed 1/25/06    Wed 1/25/06 ALL                                                            ALL
 7                               Perform departmental training needs analysis                                                              7 days   Mon 2/13/06    Tue 2/21/06 ALL                                                                               ALL
 8                               Compile results and present findings to Stocks                                                            2 days   Wed 2/22/06    Thu 2/23/06 Shannon Lofthus                                                                       Shannon Lofthus
 9                               Prioritize training delivery according to critical need                                                   2 days    Fri 2/24/06   Mon 2/27/06 Kevin Stretch                                                                           Kevin Stretch
10                               Inform department heads of the training initiative                                                        2 days   Tue 2/28/06     Wed 3/1/06 Kevin Stretch                                                                             Kevin Stretch
11                          Seek Existing Training Materials from Outside Sources                                                          9 days   Mon 1/16/06    Thu 1/26/06
12                               Oracle Corporate                                                                                          3 days   Mon 1/16/06    Wed 1/18/06 Kevin Stretch                                           Kevin Stretch
13                               Universities                                                                                              3 days   Mon 1/16/06    Wed 1/18/06 Shannon Lofthus                                         Shannon Lofthus
14                               Review outsource training materials                                                                       2 days   Mon 1/23/06    Tue 1/24/06 Kevin Stretch,Shannon Lofthus                               Kevin Stretch,Shannon Lofthus
15                               Obtain files and/or approval for purchase orders for existing modules                                     2 days   Wed 1/25/06    Thu 1/26/06 Kevin Stretch                                                  Kevin Stretch
16                          Stage 1 - TRIP - End project initiation                                                                      44 days     Tue 4/4/06       Fri 6/2/06
17                     TRIP - Stage 2 - Project Commencement                                                                            50 days     Mon 7/24/06     Fri 9/29/06
18                          Prepare Rollout Schedule and Create Awareness                                                               23 days     Mon 7/24/06    Wed 8/23/06
19                               Determine course dates, start and end times, and locations                                                3 days    Tue 8/1/06      Thu 8/3/06 Michael Allen
20                               Post course outlines and schedule on corporate intranet                                                    1 day     Fri 8/4/06      Fri 8/4/06 Kevin Stretch
21                               Establish support through help desk for post-training questions                                            1 day    Tue 8/8/06      Tue 8/8/06 Kevin Stretch
22                               Reserve training rooms                                                                                     1 day    Tue 8/8/06      Tue 8/8/06 Michael Allen
23                               Coordinate with information technology team for optimal workstation and equipment performance              1 day    Wed 8/9/06     Wed 8/9/06 Shannon Lofthus
24                               Order training manuals and necessary material                                                             7 days   Tue 8/15/06    Wed 8/23/06 Kevin Stretch
25                               Marketing Strategy                                                                                        9 days   Mon 7/24/06     Thu 8/3/06
26                                    Develop promotional material                                                                         7 days   Mon 7/24/06      Tue 8/1/06 ALL
27                                    Create posters and place them in high-traffic areas                                                  4 days   Mon 7/31/06      Thu 8/3/06 ALL
28                                    E-mail invitation to participants                                                                     1 day   Mon 7/31/06    Mon 7/31/06 Kevin Stretch
29                                    Arrange for catering of meals and refreshments                                                        1 day    Tue 8/1/06      Tue 8/1/06 Michael Allen
30                          Training Sessions Registration                                                                                 5 days    Tue 9/5/06    Mon 9/11/06
31                               Create a list of training recipients by department                                                        2 days    Tue 9/5/06     Wed 9/6/06 Michael Allen
32                               Initiate end-user placement matrix                                                                        3 days    Tue 9/5/06      Thu 9/7/06 Michael Allen
33                               Enroll users who registered via Breeze Server                                                             2 days    Thu 9/7/06       Fri 9/8/06 Kevin Stretch
34                               Send out confirmations to these registration                                                               1 day    Tue 9/5/06      Tue 9/5/06 Kevin Stretch
35                               Send out prework requirements                                                                             2 days    Tue 9/5/06     Wed 9/6/06 Kevin Stretch
36                               Monitor cancellations and late requests for training                                                       1 day   Mon 9/11/06    Mon 9/11/06 Kevin Stretch
37                          Schedule Instructors                                                                                           3 days    Wed 9/6/06       Fri 9/8/06
38                               In-house instructors                                                                                       1 day    Wed 9/6/06     Wed 9/6/06 Kevin Stretch
39                               Outsourced instructors                                                                                    3 days    Wed 9/6/06       Fri 9/8/06 Kevin Stretch
40                          Courseware Evaluations                                                                                         5 days    Fri 9/15/06   Thu 9/21/06
41                               Reuse or build an end-user course evaluation form (online or paper)                                       2 days    Fri 9/15/06   Mon 9/18/06 Shannon Lofthus
42                               Reuse or build an end-user course evaluation form for instructors                                         2 days   Wed 9/20/06    Thu 9/21/06 Shannon Lofthus
43                          Stage 2 - TRIP - End project commencement                                                                    23 days    Wed 8/30/06      Fri 9/29/06
44                     TRIP - Stage 3 - Project Implementation and Control                                                              96 days     Mon 10/2/06    Mon 2/12/07


                                                Task                                        Progress                             Summary                           External Tasks                          Deadline
Project: Training Rollout Initiative and
Date: Fri 7/7/06
                                                Split                                       Milestone                            Project Summary                   External Milestone

                                                                                                                                                      Page 1
                                                                                                                                Training Process Flow Chart
 ID               Task Name                                                                                                   Duration            Start          Finish          Resource Names              Jan '06                Feb '06              Mar '06                  Apr '06
                                                                                                                                                                                                              1      8   15   22   29    5    12   19   26    5    12   19   26     2     9
45                          Conduct training and track attendance                                                                  53 days       Mon 10/2/06    Wed 12/13/06 ALL
46                          Meeting (To Address Issues)                                                                        51.13 days        Tue 10/3/06    Wed 12/13/06
47                               Meeting 1                                                                                               1 hr    Tue 10/3/06     Tue 10/3/06
48                               Meeting 2                                                                                               1 hr    Wed 10/4/06     Wed 10/4/06
49                               Meeting 3                                                                                               1 hr    Thu 10/5/06     Thu 10/5/06
50                               Meeting 4                                                                                               1 hr     Fri 10/6/06      Fri 10/6/06
51                               Meeting 5                                                                                               1 hr    Mon 10/9/06     Mon 10/9/06
52                               Meeting 6                                                                                               1 hr   Wed 10/11/06    Wed 10/11/06
53                               Meeting 7                                                                                               1 hr    Fri 10/13/06    Fri 10/13/06
54                               Meeting 8                                                                                               1 hr   Wed 10/18/06    Wed 10/18/06
55                               Meeting 9                                                                                               1 hr   Wed 10/25/06    Wed 10/25/06
56                               Meeting 10                                                                                              1 hr    Wed 11/1/06     Wed 11/1/06
57                               Meeting 11                                                                                              1 hr    Wed 11/8/06     Wed 11/8/06
58                               Meeting 12                                                                                              1 hr   Wed 11/15/06    Wed 11/15/06
59                               Meeting 13                                                                                              1 hr   Tue 11/21/06    Tue 11/21/06
60                               Meeting 14                                                                                              1 hr   Wed 11/29/06    Wed 11/29/06
61                               Meeting 15                                                                                              1 hr    Wed 12/6/06     Wed 12/6/06
62                               Meeting 16                                                                                              1 hr   Wed 12/13/06    Wed 12/13/06
63                          Collect feedback and compile results                                                                     2 days       Wed 1/3/07       Thu 1/4/07 Shannon Lofthus
64                          Determine need for make up training                                                                      2 days       Thu 1/4/07        Fri 1/5/07 ALL
65                          Update department heads with training results                                                            2 days      Wed 1/10/07     Thu 1/11/07 Kevin Stretch
66                          Issue certificates of completion to participants                                                          1 day       Fri 1/12/07      Fri 1/12/07 Michael Allen
67                          Stage 3 - TRIP - End project implementation and control                                                28 days        Thu 1/4/07     Mon 2/12/07
68                     TRIP - Stage 4 - Project Close Out and Conclusion                                                          63 days         Tue 1/2/07     Thu 3/29/07
69                          Performance measurement through post-training review of deliverables                                     3 days      Thu 3/15/07     Mon 3/19/07
70                               Discuss evaluations, results, and process improvements with training team support staff             3 days      Thu 3/15/07     Mon 3/19/07 ALL
71                               Create a list of best practices and FAQ for future training endeavors                               3 days      Thu 3/15/07     Mon 3/19/07 ALL
72                               Discuss results for any improvements                                                                2 days      Thu 3/15/07       Fri 3/16/07 ALL
73                               Identify issues that were problems and improve them                                                 2 days      Thu 3/15/07       Fri 3/16/07 ALL
74                          Conduct Return On Investment (ROI) Research                                                           11 days        Thu 3/15/07     Thu 3/29/07
75                               Send ROI forms to participants and department heads                                                 2 days      Thu 3/15/07       Fri 3/16/07 Kevin Stretch
76                               Measure ROI according to established parameters                                                     5 days      Mon 3/19/07       Fri 3/23/07 Kevin Stretch
77                               Compile results and present findings to department heads and HR and training managers               4 days      Mon 3/26/07     Thu 3/29/07 Kevin Stretch
78                          Stage 4 - TRIP - End project close out and conclusion                                                  63 days        Tue 1/2/07     Thu 3/29/07




                                              Task                                        Progress                         Summary                               External Tasks                   Deadline
Project: Training Rollout Initiative and
Date: Fri 7/7/06
                                              Split                                       Milestone                        Project Summary                       External Milestone

                                                                                                                                                   Page 2
                                                                                                                                                  Training Process Flow Chart
             May '06                        Jun '06                    Jul '06                  Aug '06                       Sep '06                   Oct '06                Nov '06                    Dec '06                  Jan '07                   Feb '07                Mar '07                Apr '07
16    23     30    7      14    21     28       4       11   18   25     2     9   16   23     30     6     13   20      27     3     10   17      24    1      8   15   22   29    5    12   19     26     3     10   17   24     31     7   14   21   28      4    11   18   25      4    11   18   25    1      8   15




                                                                                                   Michael Allen
                                                                                                    Kevin Stretch
                                                                                                         Kevin Stretch
                                                                                                         Michael Allen
                                                                                                          Shannon Lofthus
                                                                                                                      Kevin Stretch


                                                                                                 ALL
                                                                                                   ALL
                                                                                                 Kevin Stretch
                                                                                                 Michael Allen


                                                                                                                                   Michael Allen
                                                                                                                                   Michael Allen
                                                                                                                                    Kevin Stretch
                                                                                                                                  Kevin Stretch
                                                                                                                                   Kevin Stretch
                                                                                                                                      Kevin Stretch


                                                                                                                                   Kevin Stretch
                                                                                                                                    Kevin Stretch


                                                                                                                                            Shannon Lofthus
                                                                                                                                                Shannon Lofthus




                                                Task                                         Progress                                      Summary                                  External Tasks                               Deadline
Project: Training Rollout Initiative and
Date: Fri 7/7/06
                                                Split                                        Milestone                                     Project Summary                          External Milestone

                                                                                                                                                                    Page 3
                                                                                                                                           Training Process Flow Chart
             May '06                        Jun '06                    Jul '06                  Aug '06                  Sep '06                 Oct '06                Nov '06                    Dec '06                    Jan '07                     Feb '07                Mar '07                    Apr '07
16    23     30    7      14    21     28       4       11   18   25     2     9   16   23     30     6   13   20   27     3     10   17    24    1      8   15   22   29    5    12   19     26     3     10     17   24     31     7    14    21   28      4    11   18   25      4    11    18     25     1      8   15
                                                                                                                                                                                                                ALL




                                                                                                                                                                                                                                  Shannon Lofthus
                                                                                                                                                                                                                                  ALL
                                                                                                                                                                                                                                         Kevin Stretch
                                                                                                                                                                                                                                         Michael Allen




                                                                                                                                                                                                                                                                                                ALL
                                                                                                                                                                                                                                                                                                ALL
                                                                                                                                                                                                                                                                                              ALL
                                                                                                                                                                                                                                                                                              ALL


                                                                                                                                                                                                                                                                                              Kevin Stretch
                                                                                                                                                                                                                                                                                                    Kevin Stretch
                                                                                                                                                                                                                                                                                                           Kevin Stretch




                                                Task                                         Progress                                 Summary                                External Tasks                                 Deadline
Project: Training Rollout Initiative and
Date: Fri 7/7/06
                                                Split                                        Milestone                                Project Summary                        External Milestone

                                                                                                                                                             Page 4
                                                                                                                                             Training Process Flow Chart
2    TRIP - Stage 1 - Project Planning
     Assumptions:

     •   Software will be rolled out to participant's workstations during training.
     •   Michael Gibbons has given his approval and allocated the funds for this project. No budget has been set.
     •   All necessary compliance and regulatory issues have been addressed.

3    Define project objectives and describe mission statement
     List the goals and desired outcomes of this training effort.
4    Ensure total participation by training team support staff
     Commit to goals and objectives through agreement, consensus, and participation of all staff members. Training can only be successful if it is a team effort driven by focusing on deliverables and desired outcomes.

10   Inform department heads of the training initiative
     Department heads, in turn, inform their own staff that training will be offered.
17   TRIP - Stage 2 - Project Commencement
     Training is done in-house; if any training is outsourced, reference the vendor's participation.
26   Develop promotional material
     Promotional material can include custom notepads, pens, mouse pads, etc.
32   Initiate end-user placement matrix
     Use the matrix to place each user in the proper training session.

33   Enroll users who registered via Breeze Server
     Enrollment and confirmations can be fully automated if done through corporate intranet.

35   Send out prework requirements
     After skills assessments are collected, there may be a need to contact individual users and ask them to perform some prep work or prework prior to their participation in training. This is to ensure that such users have satisfied the necessary prerequisites for enrollment without the need to go for separate training.
     These are handled on a case-by-case basis.

36   Monitor cancellations and late requests for training
     There may be a need for makeup sessions if a sufficient number of absent users require them.

42   Reuse or build an end-user course evaluation form for instructors
     This form is usually used to collect feedback from instructors on the quality of material, room setup, workstation performance, specific user issues, specific software issues and specific vendor issues (if applicable).


44   TRIP - Stage 3 - Project Implementation and Control
     The rollout will take place over 3 months if needed, however the main focus for instructor-led will be 30 days in length, to train 900 users.

     This is the start of hands-on training.
46   Meeting (To Address Issues)
     The daily meeting involves the instructors, vendor staff (if any) and the Jamie Stocks. The purpose of the meeting is to ensure proper communication of the progress of training, as well as the escalation of any problems, software, hardware, or other issues. These meetings are held at the end of each training day for
     the first 2 weeks of the training rollout and weekly thereafter until training is complete. They are kept to 60 minutes at most and can be completed in a shorter amount of time.
47   Meeting 1
     Meeting performed at the end of the training day.
48   Meeting 2
     Meeting performed at the end of the training day.
49   Meeting 3
     Meeting performed at the end of the training day.
50   Meeting 4
     Meeting performed at the end of the training day.
51   Meeting 5
     Meeting performed at the end of the training day.
52   Meeting 6
     Meeting performed at the end of the training day.
53   Meeting 7
     Meeting performed at the end of the training day.
54   Meeting 8
     Meeting performed at the end of the training day.
55   Meeting 9
     Meeting performed at the end of the training day.
56   Meeting 10
     Meeting performed at the end of the training day.
57   Meeting 11
     Meeting performed at the end of the training day.
58   Meeting 12
     Meeting performed at the end of the training day.
59   Meeting 13
     Meeting performed at the end of the training day.
60   Meeting 14
     Meeting performed at the end of the training day.
61   Meeting 15
     Meeting performed at the end of the training day.



                                                                                                                                                                Page 5
                                                                                                                                        Training Process Flow Chart
62   Meeting 16
     Meeting performed at the end of the training day.
63   Collect feedback and compile results
     Course evaluations can be fully automated so that users complete an online form at the end of each session; this makes compiling results much easier. However, allow more time if evaluations are completed via paper forms.

66   Issue certificates of completion to participants
     When the rollout is complete, certificates of completion are sent to department heads; they are in turn given out to the participants based on specific departmental procedures (such as updating employment records or send to regulatory agencies for required compliance).
74   Conduct Return On Investment (ROI) Research
     Typically done three months after the completion of the training rollout.
75   Send ROI forms to participants and department heads
     The goal is to determine if they are using and applying what they learned. A standard training ROI form is used.




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